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| <div class="container">
| | {{Monitor_Troubleshooting}} |
| ==Monitor does not turn on==
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| <table class="table table-striped table-bordered" style="table-layout:fixed; width: 80%;">
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| <caption></caption>
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| <tr>
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| <th scope="col" style="background-color:#f8d7da; font-weight:700; vertical-align:middle">Troubleshooting Checks</th>
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| <th scope="col" style="background-color:#f8d7da; font-weight:700; vertical-align:middle">Yes/No</th>
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| <th scope="col" style="background-color:#f8d7da; font-weight:700; vertical-align:middle">Possible Solutions</th>
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| </tr>
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| <tr>
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| <td style="vertical-align:middle;" rowspan="2">Is the power indicator lit?</td>
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| <td style="vertical-align:middle;">Yes</td>
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| <td style="vertical-align:middle;">Turn the monitor off, then turn it back on.</td>
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| </tr>
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| <tr>
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| <td style="vertical-align:middle;">No</td>
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| <td style="vertical-align:middle;">Check the power connection between the monitor and the power outlet.</td>
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| </tr>
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| <tr>
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| <td style="vertical-align:middle;" rowspan="2">Is the power cord plugged into a power outlet?</td>
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| <td style="vertical-align:middle;">Yes</td>
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| <td style="vertical-align:middle;">Try another power outlet or use some other electrical device to confirm the same power outlet is working.</td>
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| </tr>
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| <tr>
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| <td style="vertical-align:middle;">No</td>
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| <td style="vertical-align:middle;">Plug the power cord into a power outlet and press the '''Power button''' on the monitor.</td>
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| </tr>
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| </table>
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| ==No image appears==
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| <table class="table table-striped table-bordered" style="table-layout:fixed; width: 80%;">
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| <caption></caption>
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| <tr>
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| <th scope="col" style="background-color:#f8d7da; font-weight:700; vertical-align:middle;">Troubleshooting Checks</th>
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| <th scope="col" style="background-color:#f8d7da; font-weight:700; vertical-align:middle;">Yes/No</th>
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| <th scope="col" style="background-color:#f8d7da; font-weight:700; vertical-align:middle;">Possible Solutions</th>
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| </tr>
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| <tr>
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| <td style="vertical-align:middle;" rowspan="2">Is a video cable securely connected to both the monitor and computer?</td>
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| <td style="vertical-align:middle;">Yes</td>
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| <td style="vertical-align:middle;">Verify that the correct video input source is selected in the On-Screen Display Menu.</td>
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| </tr>
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| <tr>
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| <td style="vertical-align:middle;">No</td>
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| <td style="vertical-align:middle;">Re-connect the video cable between the monitor and computer, pushing firmly.</td>
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| </tr>
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| </table>
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| ==Image is blurred==
| | [[Category:Monitor]] |
| <table class="table table-striped table-bordered" style="table-layout:fixed; width: 80%;">
| | {{#tweekihide:sidebar-right}} |
| <caption></caption>
| | {{#tweekihide:subnav}} |
| <tr>
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| <th scope="col" style="background-color:#f8d7da; font-weight:700; vertical-align:middle;">Troubleshooting Checks</th>
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| <th scope="col" style="background-color:#f8d7da; font-weight:700; vertical-align:middle;">Yes/No</th>
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| <th scope="col" style="background-color:#f8d7da; font-weight:700; vertical-align:middle;">Possible Solutions</th>
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| </tr>
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| <tr>
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| <td style="vertical-align:middle;" rowspan="2">Is the display resolution set to the recommended setting?</td>
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| <td style="vertical-align:middle;">Yes</td>
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| <td style="vertical-align:middle;">Reconfirm the resolution and refresh rate.<br>If the problem continues, shut down both the monitor and computer, and then restart both devices.</td>
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| </tr>
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| <tr>
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| <td style="vertical-align:middle;">No</td>
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| <td style="vertical-align:middle;">Change the resolution to the recommended setting in your computer's display settings.</td>
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| </tr>
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| </table>
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| ==Image is not displayed correctly==
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| <table class="table table-striped table-bordered" style="table-layout:fixed; width: 80%;">
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| <caption></caption>
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| <tr>
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| <th scope="col" style="background-color:#f8d7da; font-weight:700; vertical-align:middle;">Troubleshooting Checks</th>
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| <th scope="col" style="background-color:#f8d7da; font-weight:700; vertical-align:middle;">Yes/No</th>
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| <th scope="col" style="background-color:#f8d7da; font-weight:700; vertical-align:middle;">Possible Solutions</th>
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| </tr>
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| <tr>
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| <td style="vertical-align:middle;" rowspan="2">Is the correct aspect ratio selected?</td>
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| <td style="vertical-align:middle;">Yes</td>
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| <td style="vertical-align:middle;">Try a different video input source or video cable.<br>If the problem continues, shut down both the monitor and computer, and then restart both devices.</td>
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| </tr>
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| <tr>
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| <td style="vertical-align:middle;">No</td>
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| <td style="vertical-align:middle;">In the On-Screen Display Menu, select the correct aspect ratio.</td>
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| </tr>
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| <tr>
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| <td style="vertical-align:middle;" rowspan="2">Is the Blue Light Filter turned on?</td>
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| <td style="vertical-align:middle;">Yes</td>
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| <td style="vertical-align:middle;">Turn off the Blue Light Filter in the On-Screen Display Menu.</td>
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| </tr>
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| <tr>
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| <td style="vertical-align:middle;">No</td>
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| <td style="vertical-align:middle;">Reset the monitor settings to their default values.</td>
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| </tr>
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| </table>
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| ==On-Screen Display Menu is not working or inaccessible==
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| <table class="table table-striped table-bordered" style="table-layout:fixed; width: 80%;">
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| <caption></caption>
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| <tr>
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| <th scope="col" style="background-color:#f8d7da; font-weight:700; vertical-align:middle;">Troubleshooting Checks</th>
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| <th scope="col" style="background-color:#f8d7da; font-weight:700; vertical-align:middle;">Yes/No</th>
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| <th scope="col" style="background-color:#f8d7da; font-weight:700; vertical-align:middle;">Possible Solutions</th>
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| </tr>
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| <tr>
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| <td style="vertical-align:middle;" rowspan="2">Is the default ViewMode or Color Mode selected?</td>
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| <td style="vertical-align:middle;">Yes</td>
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| <td style="vertical-align:middle;">Select a different ViewMode or Color Mode preset.</td>
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| </tr>
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| <tr>
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| <td style="vertical-align:middle;">No</td>
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| <td style="vertical-align:middle;">Reset the monitor settings to their default values.</td>
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| </tr>
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| </table>
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| ==Audio is not playing==
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| <table class="table table-striped table-bordered" style="table-layout:fixed; width: 80%;">
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| <caption></caption>
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| <tr>
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| <th scope="col" style="background-color:#f8d7da; font-weight:700; vertical-align:middle;">Troubleshooting Checks</th>
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| <th scope="col" style="background-color:#f8d7da; font-weight:700; vertical-align:middle;">Yes/No</th>
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| <th scope="col" style="background-color:#f8d7da; font-weight:700; vertical-align:middle;">Possible Solutions</th>
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| </tr>
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| <tr>
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| <td style="vertical-align:middle;" rowspan="2">Is the audio muted?</td>
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| <td style="vertical-align:middle;">Yes</td>
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| <td style="vertical-align:middle;">Unmute the audio.</td>
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| </tr>
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| <tr>
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| <td style="vertical-align:middle;">No</td>
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| <td style="vertical-align:middle;"><ul><li>Verify that the correct audio input source is selected in the On-Screen Display Menu.</li><li>Increase the volume level.</li><li>Verify any connected headphones or external speakers are connected properly.</li></ul></td>
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| </tr>
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| </table>
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| ==USB peripherals are not working==
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| <table class="table table-striped table-bordered" style="table-layout:fixed; width: 80%;">
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| <caption></caption>
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| <tr>
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| <th scope="col" style="background-color:#f8d7da; font-weight:700; vertical-align:middle;">Troubleshooting Checks</th>
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| <th scope="col" style="background-color:#f8d7da; font-weight:700; vertical-align:middle;">Yes/No</th>
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| <th scope="col" style="background-color:#f8d7da; font-weight:700; vertical-align:middle;">Possible Solutions</th>
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| </tr>
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| <tr>
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| <td style="vertical-align:middle;" rowspan="2">Is the peripheral device connected to the correct USB downstream port?</td>
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| <td style="vertical-align:middle;">Yes</td>
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| <td style="vertical-align:middle;">Verify that the monitor's USB upstream port is connected to the computer's USB port.<br>If the problem continues, try another USB downstream port.</td>
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| </tr>
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| <tr>
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| <td style="vertical-align:middle;">No</td>
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| <td style="vertical-align:middle;">Connect the peripheral device to a USB downstream port of the monitor.</td>
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| </tr>
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| </table>
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| __NOTOC__
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| {{DISPLAYTITLE:Monitor Troubleshooting}} | |
| </div>
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