VB Stand Troubleshooting

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Troubleshooting Common Problems

This section describes some common problems that you may experience when using the Trolley Cart.

Problem or Issue Possible Solutions
No power
  • Plug another electrical device into the power outlet to verify that the outlet is supplying power.
  • Ensure the power cord is properly and securely connected to the device and power outlet.
  • If the Trolley Cart works but not the IFP, ensure the power cords are properly and securely connected to the IFP and the Trolley Cart.
Lift is not moving
  • Via Trolley Cart:
Ensure the power cord is connect properly.
Ensure the outlet is supplying power.
  • Via Control Pad:
Ensure the Control Pad Cable is properly and securely connected to the Trolley Cart.
  • Via app on IFP:
Ensure the USB cable is properly and securely connected to the Trolly Cart and IFP.

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