VP2786a-4K

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はじめに

付属品

  1. モニター
  2. 電源コード
  3. ビデオケーブル
  4. クイックスタートガイド
Note: 同梱されているケーブルは、お住まいの国や地域によって規格が異なる場合があります。詳細については、お近くの販売代理店にお問い合わせください。

各部の名称

番号 説明
1 ジョイ・キー
2 電源ボタン
3 入出力ポート
4 セキュリティロックスロット

入出力ポート

VP2786a-4KのI/Oポート
番号 説明
1 AC入力
2 HDMI
3 DisplayPort
4 USB Type C
5 オーディオ出力
6 USBアップストリーム
7 USBダウンストリーム
8 Micro USB
Note: の詳細については、 ( / / / / ) キーとその機能については、 ホットキー.

最初の組み立て

スタンドの組み立て

スタンドの取り付け
スタンドの取り付け
  1. 平らで安定した面に、画面が下を向いた状態でモニタを置きます。
  2. モニタスタンド上部のフックをスタンド取り付けスロットに合わせ、スライドさせます。
  3. モニターを平らで安定した面に直立させた状態に持ち上げてください。
Note: 安全のため、また最適なパフォーマンスを得るために、モニターは平らで安定した場所に置いてください。これを怠ると、モニタが落下し、モニタ自体が破損したり、人身事故につながる恐れがあります。

スタンドの取り外しとモニターの取り付け

取り付けキットの標準寸法は、以下の表を参照してください。

Note: UL認定の取り付けキット/ブラケットでのみ使用します。壁面取り付けキットや高さ調整台座の入手は、ViewSonic®またはお近くの販売店にお問い合わせください。
最大ローディング パッドホール ねじ仕様 スクリュー数量
5.2 kg 400 x 200mm M4 x 10 mm ネジ4本
Note: 取り付けキットは別売です。
スタンド分解
スタンド分解
スタンド分解
Important: スタンドを取り外す前に、モニタの電源を切り、すべてのケーブルを外し、画面を下に向けた状態でモニタを平らで安定した場所に置きます。
  1. クイックリリース タブを押しながらつかみ、スタンドを慎重に持ち上げてください。
  2. 少し引き下げるとフックが外れ、スタンドが外れます。
  3. モニタ背面のVESA取り付け穴にマウントブラケットを取り付けます。次に4本のネジ(M4×10mm)で固定します。
  4. モニタの取り付けは、購入またはオプションのマウントキットに付属している指示に従ってください。

セキュリティスロットの使用

セキュリティスロットの使用

モニタの盗難を避けるために、セキュリティスロットロックデバイスを使用して、モニタを固定物に固定します。

また、セキュリティケーブルを使用してモニタを壁や固定物に固定すると、モニタの転倒を防止するためにモニタの重量を支えるのに役立ちます。

本体の接続

電源との接続

電源との接続
  1. 電源コードをモニター背面のAC入力ジャックに接続します。
  2. 電源コードのプラグをコンセントに差し込みます。

ディスプレイ接続

HDMI

HDMIで接続する
  1. HDMIケーブルの一端をモニターの「HDMI」ポートに接続します。
  2. ケーブルのもう一方の端を、コンピューターのHDMIポートに差し込みます。

DisplayPort

DisplayPort経由での接続
  1. DisplayPortケーブルの一端をモニターの「DP」ポートに接続します。
  2. ケーブルのもう一方の端をコンピュータのDisplayPortまたはMini DisplayPortポートに接続します。
Note: {{{1}}}

タイプC

USB Type C経由で接続する
  1. USBタイプCケーブルの一端をモニターのUSB-Cポートに接続し、
  2. ケーブルのもう一方の端(USBタイプC)をコンピュータのUSBポートに差し込みます。
Note: ビデオ出力を使用する場合は、使用するUSBタイプC出力デバイス(ノートパソコンなど)とケーブルがビデオ信号伝送に対応していることを確認してください。

USB接続

モニターは、アップストリームとダウンストリームの2種類のUSBポートをサポートします。接続する際には、以下のガイドラインに従ってください。

VP27786a-4Kをアップストリーム/ダウンストリームUSBポート経由でPCに接続
USBタイプ 接続タイプ 説明
No(いいえ) アップストリーム タイプB コンピュータとモニターに接続されたUSBデバイスの間でデータを転送します。
No(いいえ) ダウンストリーム タイプC オーディオ、ビデオ、電源を転送します。KVM機能を有効にします。
5V/3A、9V/3A、12V/3A、15V/3A、20V/3.25A(LPS)の充電に対応。
No(いいえ) タイプA 周辺機器(ストレージデバイス、キーボード、マウスなど)用です。
5V/2A充電をサポートします。
No(いいえ) Micro USB ColorPro™ホイール専用です。
Note: USBタイプAポートを備えた周辺機器を使用する場合は、コンピュータをモニターのUSBタイプBポートに接続してください。

USBポートの使用

USBダウンストリームポートの使用
  1. ダウンストリームUSBタイプAポートを使用するには、USBタイプBケーブルの一端をモニターのアップストリームUSBタイプBポートに接続します。ケーブルのもう一方の端(USBタイプA)をコンピュータのUSBポートに差し込みます。
  2. 周辺機器をモニターのダウンストリームUSBタイプAポートに接続します。

オーディオ接続

音声に接続する


オーディオデバイスのオーディオジャックをモニターの「オーディオ出力」ポートに接続します。

Note: {{{1}}}

Using the Monitor

Adjusting the Viewing Angle

Height Adjustment

Adjusting the height


Lower or raise the monitor to the desired height (0 to 130 mm).

Note: {{{1}}}

Screen Orientation Adjustment (Monitor Pivot)

Monitor Pivot
Monitor Pivot
Monitor Pivot
  1. Adjust the monitor height to the highest position. Then tilt the monitor backwards to the full tilt position.
  2. Rotate the monitor 90° clockwise or counterclockwise (3) from landscape to portrait orientation.
Note: {{{1}}}

Swivel Adjustment

Swivel adjustment


Swivel the monitor to the left or right for the desired viewing angle (60˚).

Tilt Adjustment

Adjusting the tilt


Tilt the monitor forwards or backwards to the desired viewing angle (-5˚ to 21˚).

Note: {{{1}}}

Turning the Monitor On/Off

VP2786a-4K's Power Button is at the rear of the monitor, below the Joy Key
  1. Plug the connected power adapter into a power outlet.
  2. Press the Power ( ) button to turn on the monitor.
  3. To turn the monitor off, press the Power ( ) button again.
Note: {{{1}}}

Using the Joy Key

Use the Joy Key to activate Hot Keys, navigate the On-Screen Display (OSD) Menu, and change settings.

VP2786a-4K's Joy Key is above the Power botton

Startup Menu

Move the Joy Key ( Move to the left ) to activate the Startup Menu.

VP2786a-4K's Startup Menu
Note: {{{1}}}

Main Menu

Enter the On-Screen Display (OSD) Menu.

Press the Joy Key to enter the VP2786a-4K's OSD Menu.

Color Mode

Select one of the preset standard color settings.

There are several preset color settings to choose from.

ViewMode

Select one of the preset display settings.

There are several preset display settings to choose from.

Brightness

Adjust the brightness level.

Move the Joy Key up or down to adjust the Brightness level.

Input

Select the input source.

There are several input sources to choose from.

Volume

Adjust the volume settings.

Note: {{{1}}}

Hot Keys

When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the Joy Key.

Key Description
Press and hold the Joy Key
Press and hold the key for five seconds to activate/deactivate LED lighting.
Move and hold the Joy Key down

Press and hold the key to lock/unlock the OSD Menu.

When the menu appears on the screen, continue holding the key for 10 seconds to lock/unlock the OSD Menu.

If the OSD Menu is locked, the below message will appear on the screen:

Press and hold the key to lock/unlock the Power ( ) button.

When the menu appears on the screen, continue holding the key for 10 seconds to lock/unlock the Power ( ) button.

If the Power ( ) button is locked, the below message will appear on the screen.

Press and hold the key for 10 seconds to display/hide the boot up screen when the device is turned on.

Press and hold the key for 10 seconds to activate/deactivate Ultra Fast.

Configuring the Settings

General Operations

  1. Move the Joy Key ( Move the Joy Key to the left ) to display the Startup Menu. Then navigate to Main Menu and press the Joy Key ( Press the Joy Key ) to display the OSD Menu.
  2. Display the OSD Menu
  3. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select the main menu. Then press the Joy Key ( Press the Joy Key ) to enter the selected menu.
  4. Navigate the OSD Menu
  5. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select the desired menu option. Then press the Joy Key ( Press the Joy Key ) to enter the sub-menu.
  6. Navigate the OSD Menu
  7. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to adjust/select the setting. Then press the Joy Key ( Press the Joy Key ) to confirm.
  8. Make adjustments as needed
  9. Move the Joy Key ( Move the Joy Key left ) to return to the previous menu.

Menu Options

Input

The Input Menu options of the VP2786a-4K monitor.
  1. Move the Joy Key ( Move the Joy Key left ) to display the Startup Menu. Then navigate to Main Menu and press the Joy Key ( Press the Joy Key ) to display the OSD Menu.
  2. Move the Joy Key ( Move the Joy Key Up ) or ( Move the Joy Key down ) to select Input. Then press the Joy Key ( Press the Joy Key ) to enter the Input menu.
  3. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select the desired input source. Then press the Joy Key ( Press the Joy Key ) to confirm the selection.

Color Mode

The Color Mode menu of the VP2786a-4K monitor.
  1. Move the Joy Key ( Move the Joy Key left ) to display the Startup Menu. Then navigate to Main Menu and press the Joy Key ( Press the Joy Key to display the OSD Menu.
  2. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select Color Mode. Then press the Joy Key ( Press the Joy Key ) to enter the Color Mode menu.
  3. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select the desired option. Then press the Joy Key ( Press the Joy Key ) to enter its sub-menu.
  4. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to adjust/select the setting, and press the Joy Key ( Press the Joy Key ) to confirm the selection (if applicable).
Menu Option Description
Adobe RGB Precise color gamut and gamma of Adobe RGB standard.
DCI-P3 Precise color gamut and gamma of DCI-P3 standard.
sRGB Precise color gamut and gamma of sRGB standard.
REC709 Precise color gamut and gamma of ITU-R Rec. 709 standard.
DICOM-SIM Gamma curves are set to a DICOM simulation.
User Custom, user-defined settings.
CAL1/CAL2/CAL3 Display with the 1st/2nd/3rd user calibration mode.
HDR Reduce the overall contrast of a given scene so that detail in the highlights and shadows can be seen.

ViewMode

The ViewMode menu of the VP2786a-4K monitor.
  1. Move the Joy Key ( Move the Joy Key left ) to display the Startup Menu. Then navigate to Main Menu and press the Joy Key ( Press the Joy Key ) to display the OSD Menu.
  2. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select ViewMode. Then press the Joy Key ( Press the Joy Key ) to enter the ViewMode menu.
  3. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select the desired option. Then press the Joy Key ( Press the Joy Key ) to enter its sub-menu.
Menu Option Description
CAD/CAM Select this option for viewing graphic design files.
Video Edit Select this option for video editing.
Animation Select this option for animation.
Photographer Select this option for viewing photo files.
FPS 1 Ideal for First-Person Shooter games.
FPS 2 Ideal for First-Person Shooter games.
RTS Ideal for Real-Time Strategy games.
MOBA Select this option for Multiplayer Online Battle Arena games.

Audio Adjust

The Audio Adjust menu of the VP2786a-4K monitor.
  1. Move the Joy Key ( Move the Joy Key left ) to display the Startup Menu. Then navigate to Main Menu and press the Joy Key ( Press the Joy Key ) to display the OSD Menu.
  2. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select Audio Adjust. Then press the Joy Key ( Press the Joy Key ) to enter the Audio Adjust menu.
  3. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select the desired option. Then press the Joy Key ( Press the Joy Key ) to enter its sub-menu.
  4. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to adjust/select the setting, and press the Joy Key ( Press the Joy Key ) to confirm the selection (if applicable).
Menu Option Description
Volume Adjust the monitor’s sound level.
Mute Turn off the monitor's sound.
Audio Input Select the audio input source.

Setup Menu

The Setup Menu of the VP2786a-4K monitor.
  1. Move the Joy Key ( Move the Joy Key left ) to display the Startup Menu. Then navigate to Main Menu and press the Joy Key ( Press the Joy Key ) to display the OSD Menu.
  2. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select Setup Menu. Then press the Joy Key ( Press the Joy Key ) to enter the Setup Menu menu.
  3. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select the desired option. Then press the Joy Key ( Press the Joy Key ) to enter its sub-menu.
  4. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to adjust/select the setting, and press the Joy Key ( Press the Joy Key ) to confirm the selection (if applicable).
Menu Option Description
Language Select Select an available language for the OSD Menu.
Adaptive Sync Eliminates stuttering and tearing during gameplay.
Resolution Notice Enable this option to allow the system to inform users that the current viewing resolution is not the correct native resolution.
PureXP™ Short for “Pure Experience”, this feature can enhance the visual quality of moving objects, making them less vague with a clearer view.
Information Display the monitor information.
OSD Timeout Set the length of time the OSD Menu remains on screen.
OSD Background Show/Hide the OSD background when the OSD Menu appears on the screen.
OSD Pivot Set the OSD Menu orientation.
  • Auto: With the built-in G sensor, the OSD Menu can automatically pivot when the monitor is positioned vertically.
  • 0°: Sets the OSD Menu without a pivot.
  • +90°: Sets the OSD Menu with a +90° pivot.
  • 90°: Sets the OSD Menu with a -90° pivot.
  • 180°: Sets the OSD Menu with a 180° pivot.
Power Indicator Set the Power Indicator On or Off. If the setting is set to On, the power indicator lights blue when the device is turned on.
Auto Power Off Enable this option to allow the monitor to automatically turn off after a certain amount of time.
Sleep Set the amount of idle time before the monitor enters Sleep mode.
Multi-Picture Off
Disable this function.

PBP Left-Right

Display two windows, a 1x1 split screen, side-by-side on the left and right of the screen. User can specify the input source for each screen.

PIP

Split the screen into two parts, a main window and an inset window. User can specify the input source for each screen.

Dual Color

Display two different color settings in PIP or PBP mode.
ECO Mode Choose between various modes, based on power consumption.
Overscan Enable this option to automatically enlarge the original picture horizontally and vertically to an equal aspect ratio that fills the screen.
Response Time Adjust the response time, creating smooth images without streaking, blurring or ghosting. A low response time is perfect for the most graphic-intense gaming, and provides amazing visual quality while watching sports or action movies.
USB Charging Enable/disable usb charging.
Backstage Lighting Adjust the LED lighting.
Burn-in Eraser Reduce image burn-in.
DDC/CI Enable this option to allow the monitor control via the graphics card.
Rename Rename the personalized custom profile.
All Recall Resets all settings to their default values.

Advanced Features and Settings

Auto Pivot

With the Auto Pivot function, the monitor can detect the image display and adjust the image’s orientation on the screen automatically when pivoting the screen vertically or horizontally.

Note: {{{1}}}

To enable the DDC/CI setting:

  1. Open the OSD Menu and select the Setup Menu menu. Then press the Joy Key ( Press the Joy Key ) to enter the menu.
  2. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select DDC/CI. Then press the Joy Key ( Press the Joy Key ) to enter its sub-menu.
  3. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select On. Then press the Joy Key ( Press the Joy Key ) to confirm.

  4. Enabling Auto Pivot

After making sure DDC/CI is On, proceed to set OSD Pivot to Auto:

  1. Open the OSD Menu and select the Setup Menu menu. Then press the Joy Key ( Press the Joy Key ) to enter the menu.
  2. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select OSD Pivot. Then press the Joy Key ( Press the Joy Key ) to enter its sub-menu.
  3. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select Auto. Then press the Joy Key ( Press the Joy Key ) to confirm.

Backstage Lighting

With the Backstage Lighting function, the monitor can adjust the LED brightness to the optimal settings.

To configure the Backstage Lighting settings:

  1. Open the OSD Menu and select the Setup Menu menu. Then press the Joy Key ( Press the Joy Key ) to enter the menu.
  2. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select Backstage Lighting. Then press the Joy Key ( Press the Joy Key ) to enter its sub-menu.
  3. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select Level 1, Level 2, or Level 3 to enable the function. Then press the Joy Key ( Press the Joy Key ) to confirm.

Colorbration+

To ensure long-term color accuracy, some specific models support the hardware color calibration function. The Colorbration+ application installation file can be found at our website.

Standard monitor packing does not include the color sensor, which the Colorbration+ application needs for the calibration process.

Compatible color sensors include:

  • X-Rite i1 Display Pro
  • X-Rite i1 Pro 2
  • X-Rite i1 Studio
  • Xrite Colormunki Photo
  • Xrite Colormunki Design
  • Datacolor SpyderX series
  • ColorPro™ Wheel

Dual Color

The monitor comes with a dual color engine to display two different color settings in PIP (Picture-in-Picture) or PBP (Picture-by-Picture) mode. You can set different color presets in both windows (The Main Window and Secondary Window).

Note: {{{1}}}
Dual Color

To configure Dual Color:

  1. Move the Joy Key ( Move the Joy Key left ) to display the Startup Menu. Then navigate to Main Menu and press the Joy Key ( Press the Joy Key ) to display the OSD Menu.
  2. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select the Setup Menu menu. Then press the Joy Key ( Press the Joy Key ) to enter the menu.
  3. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select Multi-Picture. Then press the Joy Key ( Press the Joy Key ) to enter its sub-menu.
  4. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select Dual Color. Then press the Joy Key ( Press the Joy Key ) to enter its sub-menu.
  5. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select the desired color setting. Then press the Joy Key ( Press the Joy Key ) to confirm.

Firmware Update

For the best display performance and to resolve any known issues, it is best to keep your monitor updated with the latest firmware version. With the supplied USB cable and the vDisplayManager application, you can easily update your monitor’s firmware.

To update the firmware:

  1. Download and install the vDisplayManager application from our website.
  2. Connect one end of a USB Type B cable to the USB Type B port of the monitor. Then connect the other end of the cable to a USB port of the computer.
  3. Connect the Monitor to the computer with the USB Type B cable.
  4. Launch vDisplayManager. Select the Advanced tab in the side menu.
  5. Click Update to check for any updates to your monitor’s firmware.
  6. Wait until the update process is complete (if applicable).
Note: {{{1}}}

HDR (High-Dynamic-Range)

HDR reduces the overall contrast of a given scene so that detail in the highlights and shadows can be better seen.

Note: {{{1}}}

To enable the HDR function:

  1. Move the Joy Key ( Move the Joy Key left ) to display the Startup Menu. Then navigate to Main Menu and press the Joy Key ( Press the Joy Key ) to display the OSD Menu.
  2. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select Color Mode. Then press the Joy Key ( Press the Joy Key ) to enter the Color Mode menu.
  3. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select HDR. Then press the Joy Key ( Press the Joy Key ) to enter its sub-menu.
  4. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select one of the options . Then press the Joy Key ( Press the Joy Key ) to confirm.
  5. HDR (High-Dynamic-Range)

KVM

The KVM function allows the user to control two computers connected to the same monitor from a single keyboard and mouse.

Note: {{{1}}}

To connect the two computers to the monitor:

  1. Connect one end of a USB Type C cable to the USB Type C port of the monitor. Then connect the other end of the cable to the USB Type C port of the laptop.
  2. Connect one end of a DisplayPort cable to the DisplayPort port of the monitor. Then connect the other end of the cable to the DisplayPort or Mini DisplayPort of the computer.
  3. Connect one end of a USB Type B cable to the USB Type B port of the monitor. Then connect the other end of the cable to a USB port of the computer.
  4. Connect the moniter to the computer for KVM

To enable PBP mode:

  1. Move the Joy Key ( Move the Joy Key left ) to display the Startup Menu. Then navigate to Main Menu and press the Joy Key ( Press the Joy Key ) to display the OSD Menu.
  2. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select the Setup Menu menu. Then press the Joy Key ( Press the Joy Key ) to enter the menu.
  3. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select Multi-Picture. Then press the Joy Key ( Press the Joy Key ) to enter its sub-menu.
  4. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select PBP Left-Right. Then press the Joy Key ( Press the Joy Key ) to enable PBP mode.
  5. Enable PBP Mode

To activate the KVM function:

  1. Move and hold the Joy Key ( Move the Joy Key right ) for two seconds to activate the KVM function.
  2. Then you will be able to switch the cursor between the two screens (left/right window).
  3. Activating and using KVM

Multi-Picture

Multi-Picture allows users to further customize their work space by allowing up to four split windows from different inputs, displaying high resolution content with different aspect ratios, without distortion from the original input sources.

Enable Multi-Picture

To enable Multi-Picture mode:

  1. Move the Joy Key ( Move the Joy Key left ) to display the Startup Menu. Then navigate to Main Menu and press the Joy Key ( Press the Joy Key ) to display the OSD Menu.
  2. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select Color Mode. Then press the Joy Key ( Press the Joy Key ) to enter the Color Mode menu.
  3. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select Multi-Picture. Then press the Joy Key ( Press the Joy Key ) to enter its sub-menu.
  4. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select PBP Left-Right or PIP. Then press the Joy Key ( Press the Joy Key ) to enter the selected mode.

PBP (Picture-by-Picture)

PBP (Picture-by-Picture)
Note: {{{1}}}

To configure PBP:

  1. Move the Joy Key ( Move the Joy Key left ) to display the Startup Menu. Then navigate to Main Menu and press the Joy Key ( Press the Joy Key ) to display the OSD Menu.
  2. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select Setup Menu. Then press the Joy Key ( Press the Joy Key ) to enter the Setup Menu menu.
  3. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select Multi-Picture. Then press the Joy Key ( Press the Joy Key ) to enter its sub-menu.
  4. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select PBP Left-Right. Then press the Joy Key ( Press the Joy Key ) to enter its sub-menu.
  5. To change the input source, select the source location (Left Source Select/Right Source Select) and press the Joy Key ( Press the Joy Key ).
  6. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select the desired input source and press the Joy Key ( Press the Joy Key ) to confirm.
  7. To swap the two windows, select Swap and press the Joy Key ( Press the Joy Key ) to confirm.

PIP (Picture-in-Picture)

PIP (Picture-in-Picture)

To configure PIP:

  1. Move the Joy Key ( Move the Joy Key left ) to display the Startup Menu. Then navigate to Main Menu and press the Joy Key ( Press the Joy Key ) to display the OSD Menu.
  2. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select Setup Menu. Then press the Joy Key ( Press the Joy Key ) to enter the Setup Menu menu.
  3. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select Multi-Picture. Then press the Joy Key ( Press the Joy Key ) to enter its sub-menu.
  4. Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select PIP. Then press the Joy Key ( Press the Joy Key ) to enter its sub-menu.
  5. To change the input source for the Inset Window, select PIP Source Select and press the Joy Key ( Press the Joy Key ). Then move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to select the desired input source and press the Joy Key ( Press the Joy Key ) to confirm.
  6. To adjust the Inset Window position, select PIP Position and press the Joy Key ( Press the Joy Key ).
    • Press the Joy Key ( Press the Joy Key ) to select PIP H.Position or PIP V.Position.
    • Move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to adjust the setting and press the Joy Key ( Press the Joy Key ) to confirm.
  7. To adjust the Inset Window size, select PIP Size and press the Joy Key ( Press the Joy Key ). Then move the Joy Key ( Move the Joy Key up ) or ( Move the Joy Key down ) to adjust the setting.
  8. To swap the two windows, select Swap and press the Joy Key ( Press the Joy Key ) to confirm.

Color Calibration

What is Colorbration⁺?

Color accuracy is one of the most important aspects of the creative workflow and ensuring that your monitor’s color accurately represents the color of your original image or digital file is essential. The software allows you to:

  • Calibrate and profile your monitor quickly and easily.
  • Control white point, luminance, contrast ratio, gamma, and more.

Where to Get Colorbration⁺?

The Colorbration⁺ software can be downloaded from our website.

After the download completes, launch the Setup file and follow the on-screen directions to install the software.

Connection Methods

In addition to downloading the software, make sure that your monitor, computer and colorimeter are properly connected.

There are two methods of connection for your monitor and computer:

HDMI or DisplayPort

Users with an HDMI or DisplayPort connection should also connect their monitor and computer via a USB Type C to USB Type A cable.

Connect via DisplayPort or HDMI with USB Type B for data transfer.

Type C

Users with a USB Type C connection can connect their monitor and computer directly.

Connect via USB Type C for data transfer.

Colorimeter Connection

Connect the USB Type A cable of the colorimeter to the USB Type A port of the monitor.

Connect a colorimeter

Preparing for Color Calibration

  1. Please make sure all connections have been made and are correct.
  2. Tilt your monitor upwards.
  3. Tilt the monitor upwards
  4. Remove the lens cap (if applicable) and carefully place the measurement device in contact with the monitor’s screen.
  5. Place the colorimeter on the monitor's screen.

Using Colorbration+

Upon initially launching Colorbration⁺ the user will have two modes to choose from:

  • Basic Mode
  • Advanced Mode

General Operation

To begin the Advanced Mode calibration process:

  1. Select Device Selection, then the monitor you wish to calibrate from the available options.
  2. Connect and select the measurement device you wish to use from the available options.
  3. Select Calibration on the Sidebar Menu.
  4. Choose your desired calibration settings from the drop-down menu, or create a custom profile.
  5. Once the calibration settings have been chosen, select to begin the calibrating process.
  6. Wait until the color calibration process is complete.
Important: {{{1}}}

Appendix

Product Specifications

Item Category Specifications
LCD Type IPS type, a-si TFT Active Matrix 3840 x 2160 LCD, 0.1554 (H) mm x 0.1554 (V) mm pixel pitch
Display Size 68.47 cm
27" viewable
Color Filter RGB Vertical Stripe
Glass Surface Anti-Glare (Haze 25%), Hard Coating (3H)
Input Signal Video Sync TMDS digital (100 Ω)
DisplayPort (v. 1.4a): fh: 15~240 kHz, fv: 24~75 Hz
HDMI (v. 2.0): fh: 15~240 kHz, fv: 24~75 Hz
Type C: fh: 15~240 kHz, fv: 24~75 Hz
Compatibility PC up to 3840 x 2160
Macintosh up to 3840 x 2160
Resolution and Timings[1] Recommended 3840 x 2160 @ 60 Hz
Supported
  • 4096 x 2160 @ 24, 25, 30, 50, 60 Hz
  • 3840 x 2160 @ 24, 25, 30, 60 Hz
  • 3840 x 1080 @ 60 Hz
  • 2560 x 1440 @ 60 Hz
  • 2048 x 1152 @ 60 Hz
  • 1920 x 1440 @ 60 Hz
  • 1920 x 1200 @ 60 Hz
  • 1920 x 1080 @ 50, 60 Hz
  • 1680 x 1050 @ 60 Hz
  • 1600 x 1200 @ 60 Hz
  • 1600 x 900 @ 60 Hz
  • 1440 x 900 @ 60, 75 Hz
  • 1400 x 1050 @ 60, 75 Hz
  • 1366 x 768 @ 60 Hz
  • 1360 x 768 @ 60 Hz
  • 1280 x 1024 @ 50, 60, 75 Hz
  • 1280 x 960 @ 50, 60, 75 Hz
  • 1280 x 800 @ 60 Hz
  • 1280 x 768 @ 50, 60 Hz
  • 1280 x 720 @ 50, 60 Hz
  • 1152 x 900 @ 67 Hz
  • 1152 x 864 @ 75 Hz
  • 1024 x 768 @ 50, 60, 70, 72, 75 Hz
  • 848 x 480 @ 60 Hz
  • 800 x 600 @ 56, 60, 72 Hz
  • 720 x 576 @ 50 Hz
  • 720 x 480 @ 60 Hz
  • 720 x 400 @ 70 Hz
  • 640 x 480 @ 50, 60, 67, 72 Hz
  • 640 x 400 @ 60, 70 Hz
  • 640 x 350 @ 70 Hz
Power[2] Input Voltage AC 100-240V, 50/60 Hz (auto switch)
Display Area Active Size
(H x V)
596.74 x 335.66 mm
23.49” x 13.21”
Operating Conditons Altitude 3.048 km
10,000 ft
Relative Humidity 20% to 90% (non-condensing)
Temperature 0° C to 40° C
32° F to 104° F
Storage Conditions Altitude 12 km
39,370.1 ft
Relative Humidity 5% to 90% (non-condensing)
Temperature -20° C to 60° C
-4° F to 140° F
Dimensions

(with stand)

Physical
(W x H x D)
613.10 x 569.11~449.11 x 232.4 mm
24.14” x 22.41~17.68” x 9.15”
Weight

(with stand)

Physical 8.23 kg
18.15 lb
Wall Mount Dimensions 100 x 100 mm
Power Consumption On[3] 45W (Typical) without Audio
74W (Maximum) with Audio
Off < 0.3W (Maximum)
  1. Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display.
  2. Please use the power adapter from ViewSonic® or an authorized source only.
  3. The test condition follows EEI standards.
HDMI、HDMI High-Definition Multimedia Interfaceという語、HDMIのトレードドレスおよびHDMIのロゴは、HDMI Licensing Administrator, Inc.の商標または登録商標です。

On-Screen Display (OSD) Menu Tree

On-Screen Display (OSD) Tree

Sub-menu Menu Option
DisplayPort Color Format Auto
RGB (Full Range)
RGB (Limited Range)
YUV (Full Range)
YUV (Limited Range)
DisplayPort 1.4 On
Off
HDMI 1 Color Format Auto
RGB (Full Range)
RGB (Limited Range)
YUV (Full Range)
YUV (Limited Range)
HDMI 2.0 On
Off
HDMI 2 Color Format Auto
RGB (Full Range)
RGB (Limited Range)
YUV (Full Range)
YUV (Limited Range)
HDMI 2.0 On
Off
Type C Color Format Auto
RGB (Full Range)
RGB (Limited Range)
YUV (Full Range)
YUV (Limited Range)
USB 3.2 On
Off
DisplayPort 1.4 On
Off
Auto Detect On
Off

Sub-menu Menu Option
Adobe RGB Brightness (-/+, 0~100)/1
Color Temperature 9300K
7500K
6500K
6300K
5000K
Gamma 1
1.4
1.8
2.2
2.4
2.6
Sharpness (-/+, 0~100)/1
Aspect Ratio 1:1
4:3
Full Screen
Uniformity On
Off
Recall
DCI-P3 Brightness (-/+, 0~100)/1
Color Temperature 9300K
7500K
6500K
6300K
5000K
Gamma 1
1.4
1.8
2.2
2.4
2.6
Sharpness (-/+, 0~100)/1
Aspect Ratio 1:1
4:3
Full Screen
Uniformity On
Off
Recall
sRGB Brightness (-/+, 0~100)/1
Color Temperature 9300K
7500K
6500K
6300K
5000K
Gamma 1
1.4
1.8
2.2
2.4
2.6
Sharpness (-/+, 0~100)/1
Aspect Ratio 1:1
4:3
Full Screen
Uniformity On
Off
Recall
REC709 Brightness (-/+, 0~100)/1
Color Temperature 9300K
7500K
6500K
6300K
5000K
Gamma 1
1.4
1.8
2.2
2.4
2.6
Sharpness (-/+, 0~100)/1
Aspect Ratio 1:1
4:3
Full Screen
Uniformity On
Off
Recall
DICOM-SIM Sharpness (-/+, 0~100)/1
Aspect Ratio 1:1
4:3
Full Screen
Recall
Soft Proofing Contrast (-/+, 0~100)/1
Brightness (-/+, 0~100)/1
Color Temperature 9300K
7500K
6500K
6300K
5000K
Gamma 1
1.4
1.8
2.2
2.4
2.6
Sharpness (-/+, 0~100)/1
Aspect Ratio 1:1
4:3
Full Screen
Uniformity On
Off
Recall
User Contrast (-/+, 0~100)/1
Brightness (-/+, 0~100)/1
Color Temperature 9300K
7500K
6500K
6300K
5000K
Gamma 1
1.4
1.8
2.2
2.4
2.6
Advanced DCR (-/+, 0~100)/25
Gain Red (-/+, 0~100)
Green (-/+, 0~100)
Blue (-/+, 0~100)
Offset Red (-/+, 0~100)
Green (-/+, 0~100)
Blue (-/+, 0~100)
Hue Red (-/+, 0~100)
Green (-/+, 0~100)
Blue (-/+, 0~100)
Cyan (-/+, 0~100)
Magenta (-/+, 0~100)
Yellow (-/+, 0~100)
Sharpness (-/+, 0~100)/1
Aspect Ratio 1:1
4:3
Full Screen
Blue Light Filter (-/+, 0~5)
Uniformity On
Off
Recall
CAL1/CAL2/CAL3 Brightness (-/+, 0~100)/1
Color Calibration Notice Result
Remind Schedule Hour
Counter Hour
Recall
Sharpness (-/+, 0~100)/1
Aspect Ratio 1:1
4:3
Full Screen
Uniformity On
Off
Recall
HDR Standard
HDR_M
HDR_H
Smooth
Off

Sub-menu Menu Option
CAD/CAM Ultra Clear (-/+, 0~4)
Advanced-Sharpness (-/+, 0~100)
Advanced-Gamma (-/+, 1.8~2.6)
Video Edit Ultra Clear (-/+, 0~4)
Advanced-Sharpness (-/+, 0~100)
Advanced-Gamma (-/+, 1.8~2.6)
Animation Ultra Clear (-/+, 0~4)
Advanced-Sharpness (-/+, 0~100)
Black Stabilization (-/+, 0~10)
Photographer Ultra Clear (-/+, 0~4)
Advaned-Sharpness (-/+, 0~100)
Advanced-Gamma (-/+, 1.8~2.6)
FPS 1
FPS 2
RTS
MOBA

Sub-menu Menu Option
Volume (-/+, 0~100)/1
Mute On
Off
Audio Input DisplayPort
HDMI 1
HDMI 2
Type C

Sub-menu Menu Option
Language Select English
Français
Deutsch
Español
Italiano
Suomi
Русский
Türkçe
日本語
한국어
繁體中文
简体中文
Resolution Notice On
Off
Information
OSD Timeout (-/+, 5/15/30/60)
OSD Background On
Off
OSD Pivot Auto
+90°
-90°
180°
Power Indicator On
Off
Auto Power Off On
Off
Sleep 30 minutes
45 minutes
60 minutes
120 minutes
Off
Multi-Picture Off
PBP Left-Right Left Source Select DisplayPort
HDMI 1
HDMI 2
Type C
Right Source Select DisplayPort
HDMI 1
HDMI 2
Type C
Swap
PIP PIP Source Select DisplayPort
HDMI 1
HDMI 2
Type C
PIP Position PIP H. Position
PIP V. Position
PIP Size (-/+, 0~100)
Swap
Dual Color DCI-P3
sRGB
REC709
DICOM-SIM
User
CAL 1
CAL 2
CAL 3
CAD/CAM
Video Edit
Animation
Photographer
FPS 1
FPS 2
RTS
MOBA
ECO Mode Standard
Optimize
Conserve
Energy Saving On
Off
Overscan On
Off
Response Time Standard
Advanced
Ultra Fast
USB Charging On
Off
Backstage Lighting Level 1
Level 2
Level 3
Off
Burn-in Eraser On
Off
DDC/CI On
Off
Rename
All Recall

Safety Precautions

Please read these instructions completely before using the equipment.

  • Keep this user guide in a safe place for later reference.
  • Read all warnings and follow all instructions.
  • Sit at least 18" (45 cm) away from the device.
  • Allow at least 4" (10 cm) clearance around the device to ensure proper ventilation.
  • Place the device in a well-ventilated area. Do not place anything on the device that prevents heat dissipation.
  • Do not use the device near water. To reduce the risk of fire or electric shock, do not expose the device to moisture.
  • Avoid exposing the device to direct sunlight or other sources of sustained heat.
  • Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that may increase the temperature of the device to dangerous levels.
  • Use a soft, dry cloth to clean the external housing. For more information, refer to the "Maintenance" section of this manual.
  • Avoid touching the screen, as oil may collect on the screen if you touch it.
  • Do not touch the screen surface with sharp or hard objects, as it may cause damage to the screen.
  • Do not place the device on cloth or other materials that may be placed between the product and supporting furniture.
  • When moving the device, be careful not to drop or bump the device on anything.
  • Do not place the device on an uneven or unstable surface. The device may fall over resulting in an injury or a malfunction.
  • Do not place any heavy objects on the device or connection cables.
  • Always use cabinets, stands, or installation methods recommended by the manufacturer of the device set.
  • Always use furniture that can safely support the device.
  • Always ensure the device is not overhanging the edge of the supporting furniture.
  • Do not place the device on tall furniture, such as cupboards or bookcases, without anchoring both the furniture and the device to a suitable support.
  • Always educate children about the dangers of climbing on furniture to reach the device or related equipment.
  • Do not place the monitor where children are likely to be present.
  • Do not place items that might tempt children to climb, such as toys and remote controls, on the top of the device or furniture on which the product is placed.
  • If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device.
  • Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, obtain an adapter and do not attempt to force the plug into the outlet.
  • When connecting to a power outlet, Do not remove the grounding prong. Please ensure grounding prongs are never removed.
  • Always route and manage cords and cables connected to your device so they cannot be tripped over, pulled, or grabbed.
  • Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment. Ensure that the power outlet is located near the equipment so that it is easily accessible.
  • Disconnect the power plug from the power outlet if the device is not being used for a long period of time.
  • Please confirm the distribution system installed in the building. The system should provide a circuit breaker rated at 120/240V, 20A.
  • Only use attachments/accessories, such as carts, stands, tripods, brackets or tables, specified by the manufacturer.
  • When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over.
  • Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as:
  • if the power-supply cord or plug is damaged.
  • if liquid is spilled onto or objects fall into the unit.
  • if the unit is exposed to rain or moisture.
  • if the unit does not operate normally or has been dropped.
  • When using ear-/headphones, adjust the volume to appropriate levels, or hearing damage may result.
  • Stability Hazard: The display may fall, causing serious personal injury or death. To prevent injury, this display must be securely attached to the floor/wall in accordance with the installation instructions.
  • Fastening the display to a wall or fixed object using cordage or other restraining devices can help support the weight of the display in order to prevent the display from falling over.
Note: {{{1}}}
  • If the existing display is going to be retained and relocated, the same considerations as above should be applied.

Regulatory and Service Information

Compliance Information

This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit.

FCC Compliance Statement

This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

Industry Canada Statement

CAN ICES (B) / NMB (B)

CE Conformity for European Countries

The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.

The following information is only for EU-member states:

The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below.

Substance Proposed Maximum Concentration Actual Concentration
Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
Hexavalent Chromium (Cr6⁺) 0.1% < 0.1%
Polybrominated biphenyls (PBB) 0.1% < 0.1%
Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1%
Bis (2-ethylhexyl) phthalate (DEHP) 0.1% < 0.1%
Butyl benzyl phthalate (BBP) 0.1% < 0.1%
Dibutyl phthalate (DBP) 0.1% < 0.1%
Diisobutyl phthalate (DIBP) 0.1% < 0.1%

Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below. Examples of exempted components are:

  • Copper alloy containing up to 4% lead by weight.
  • Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
  • Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.
  • Lead in dielectric ceramic in capacitors for a rated voltage of 125 V AC or 250 V DC or higher.

Indian Restriction of Hazardous Substances

Restriction on Hazardous Substances statement (India). This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

Indian Restriction of Hazardous Substances

Restriction on Hazardous Substances statement (India). This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

Product Disposal at End of Product Life

ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic® website to learn more.

USA & Canada:
https://www.viewsonic.com/us/go-green-with-viewsonic

Europe:
https://www.viewsonic.com/eu/environmental-social-governance/recycle

Taiwan:
https://recycle.moenv.gov.tw/

For EU users, please contact us for any safety/accident issue experienced with this product:

ViewSonic Europe Limited
Flevolaan 38, 1382JZ, Weesp
the Netherlands
+31 08000232999
EPREL@viewsoniceurope.com
https://www.viewsonic.com/eu/

Copyright Information

Copyright© ViewSonic® Corporation, 2024. All rights reserved.

Macintosh and Power Macintosh are registered trademarks of Apple Inc.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries.

ViewSonic® and the three birds logo are registered trademarks of ViewSonic® Corporation.

VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.

ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).

As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic® Corporation.


VP2786a-4K_UG_ENG_1a_20240531

Important: Please visit: ViewSonic Support & Service


This page has been archived and is no longer maintained.

For technical support or product service, see the table below or contact your reseller.

Important: You will need the product’s serial number

Americas

Country/Region Website
Canada https://www.viewsonic.com/us
Latin America https://www.viewsonic.com/la
United States https://www.viewsonic.com/us

Asia Pacific & Africa

Country/Region Website
Australia https://viewsonic.com/au/
Bangladesh https://www.viewsonic.com/bd/
中国 (China) https://www.viewsonic.com.cn
香港 (繁體中文) https://www.viewsonic.com/hk/
Hong Kong (English) https://www.viewsonic.com/hk-en/
India https://www.viewsonic.com/in/
Indonesia https://www.viewsonic.com/id/
Israel https://www.viewsonic.com/il/
日本 (Japan) https://www.viewsonic.com/jp/
Korea https://www.viewsonic.com/kr/
Malaysia https://www.viewsonic.com/my/
Middle East https://www.viewsonic.com/me/
Myanmar https://www.viewsonic.com/mm/
Nepal https://www.viewsonic.com/np/
New Zealand https://www.viewsonic.com/nz/
Pakistan https://www.viewsonic.com/pk/
Philippines https://www.viewsonic.com/ph/
Singapore https://www.viewsonic.com/sg/
臺灣 (Taiwan) https://www.viewsonic.com/tw/
ประเทศไทย https://www.viewsonic.com/th/
Việt Nam https://www.viewsonic.com/vn/
South Africa & Mauritius https://www.viewsonic.com/za/

Europe

Country/Region Website
Europe https://www.viewsonic.com/eu/
France https://www.viewsonic.com/fr/
Deutschland https://www.viewsonic.com/de/
Қазақстан https://www.viewsonic.com/kz/
Россия https://www.viewsonic.com/ru/
España https://www.viewsonic.com/es/
Türkiye https://www.viewsonic.com/tr/
Україна https://www.viewsonic.com/ua/
United Kingdom https://www.viewsonic.com/uk/



Limited Warranty

ViewSonic® Display

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components. The repair or replacement unit or parts or components will be covered by the balance of the time remaining on the customer’s original limited warranty and the warranty period will not be extended. ViewSonic® provides no warranty for any third-party software whether included with the product or installed by the customer, installation of any unauthorized hardware parts or components (e.g. Projector Lamps). (Please refer to: “What the warranty excludes and does not cover” section).

How long the warranty is effective:

ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from the date of the first consumer purchase.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty excludes and does not cover:

  • Any product on which the serial number has been defaced, modified, or removed.
  • Damage, deterioration, or malfunction resulting from:
    • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
    • Repair or attempted repair by anyone not authorized by ViewSonic®.
    • Damage to or loss of any programs, data, or removable storage media.
    • Normal wear and tear.
    • Removal or installation of the product.
  • Software or data loss occurring during repair or replacement.
  • Any damage of the product due to shipment.
  • Causes external to the product, such as electric power fluctuations or failure.
  • Use of supplies or parts not meeting ViewSonic’s specifications.
  • Failure of owner to perform periodic product maintenance as stated in the User Guide.
  • Any other cause which does not relate to a product defect.
  • Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in).
  • Software - Any third-party software included with the product or installed by the customer.
  • Hardware/Accessories/Parts/Components – Installation of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps).
  • Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in the product User Guide.
  • Removal, installation, and set-up service charges, including wall-mounting of the product.

How to get service:

  • For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number.
  • To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
  • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®.
  • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

  • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
  • Any other damages, whether incidental, consequential or otherwise.
  • Any claim against the customer by any other party.
  • Repair or attempted repair by anyone not authorized by ViewSonic®.

Effect of state law:

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer.

The warranty period for this product in mainland China (Hong Kong, Macao, and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.

For users in Europe and Russia, full details of warranty provided can be found at: ViewSonic EU under “Support/Warranty Information”.

Mexico Limited Warranty

ViewSonic® Display

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.

How long the warranty is effective:

ViewSonic® LCD displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty excludes and does not cover:

  • Any product on which the serial number has been defaced, modified, or removed.
  • Damage, deterioration, or malfunction resulting from:
    • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
    • Causes external to the product, such as electrical power fluctuations or failure.
    • Use of supplies or parts not meeting ViewSonic®’s specifications.
    • Normal wear and tear.
    • Any other cause which does not relate to a product defect.
  • Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.
  • Removal or installation of the product.

How to get service:

For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.

For Your Records
Product Name:___________________ Model Number:___________________
Document Number:___________________ Serial Number:___________________
Purchase Date:___________________ Extended Warranty Purchase?__________(Y/N)
If so, what date does the warranty expire?___________________


  • To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
  • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center.
  • Round trip transportation costs for in-warranty products will be paid by ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

  • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
  • Any other damages, whether incidental, consequential or otherwise.
  • Any claim against the customer by any other party.
  • Repair or attempted repair by anyone not authorized by ViewSonic®.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico

Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Chihuahua
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: Cefeo@soluglobales.com

Cuernavaca
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: aquevedo@compusupportcva.com

Distrito Federal
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : gacosta@qplus.com.mx

Guadalajara, Jal
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: mmiranda@servicrece.com

Guerrero Acapulco
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627

Hermosillo Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: disc2@hmo.megared.net.mx

Merida
ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: (52) 999-925-1916
E-Mail: rrrb@sureste.com

Monterrey
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: aydeem@gps1.com.mx

Oaxaca, Oax.
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Fax: 01(52)95-15-13-67-00
E-Mail. gpotai2001@hotmail.com

Puebla, Pue. (Matriz)
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: datos@puebla.megared.net.mx

Tijuana
STD
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembr
Tijuana, Mexico

Veracruz, Ver.
CONEXION Y DESARROLLO, S.A DE C.V. Av.
Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: gacosta@qplus.com.mx

Vilahermosa
Compumantenimietnos Garantizados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: compumantenimientos@prodigy.net.mx

For USA Support
ViewSonic® Corporation
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: 800-688-6688
http://www.viewsonic.com