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VB-AUD-201 Troubleshooting: Difference between revisions
From ViewSonic Documentation
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If you experience a problem with your conference speakerphone, refer to the following troubleshooting guide. If a problem persists, contact the service center. | If you experience a problem with your conference speakerphone, refer to the following troubleshooting guide. If a problem persists, contact the service center. | ||
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| style="font-weight:normal;" | Too much distance between the conference speakerphone and the connected device can cause dropped connections.<br />The maximum range for VB-AUD-201 is 20 feet/6 meters. Try moving closer to the device you are connected to. And check the specifications on your connected device to see how close you need to be for maximum connectivity. | | style="font-weight:normal;" | Too much distance between the conference speakerphone and the connected device can cause dropped connections.<br />The maximum range for VB-AUD-201 is 20 feet/6 meters. Try moving closer to the device you are connected to. And check the specifications on your connected device to see how close you need to be for maximum connectivity. | ||
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Revision as of 03:49, 19 July 2022
If you experience a problem with your conference speakerphone, refer to the following troubleshooting guide. If a problem persists, contact the service center.
| Problem or Issue | Possible Solutions |
|---|---|
| Why is my conference speakerphone not working? | Check the device battery status Connect to a computer or USB power source with a USB cable and check the power indicator status:
|
| Check if the device is connected correctly Check your mobile device’s Bluetooth menu and delete/forget the VB-AUD-201_XXXX. Re-connect the VB-AUD-201_XXXX to your Bluetooth device. | |
| Why does my conference speakerphone keep cutting out? | Too much distance between the conference speakerphone and the connected device can cause dropped connections. The maximum range for VB-AUD-201 is 20 feet/6 meters. Try moving closer to the device you are connected to. And check the specifications on your connected device to see how close you need to be for maximum connectivity. |