X11-4K

Package Contents

• 

  X11-4K Projector

• 

  Quick Start Guide

• 

  Remote Control

• 

  Batteries

• 

  Power Cord

• 

  USB-C Cord

NOTE: The power cord and video cables included in your package may vary depending on your country. Please contact your local reseller for more information.

Projector Overview

Letter	Item
A	Projection Lens
B	Eye Protection Sensor
C	IR Sensor
D	Auto Focus Camera
E	Speaker
F	Power Key & Volume Knob
G	Handle
H	LED Indicator

I/O Ports

Number	Port	Description
1	AC Power Cord Inlet	AC Power Cord inlet
2	Wi-Fi Dongle	Wi-Fi dongle socket
3	S/PDIF	S/PDIF signal output socket
4	Audio Out (3.5 mm jack)	Audio signal output socket
5	Audio In (3.5 mm jack)	Audio signal input socket for Bluetooth mode
6	HDMI 1	HDMI port
7	HDMI 2	HDMI port
8	USB-C	USB-C port
9	Micro SD	Micro SD socket (SDXC up to 64 GB - FAT32/NTFS)
10	LAN	RJ45 LAN port
11	USB 1 (5V/1.5A Out)	USB 2.0 Type A port (USB Reader - FAT32/NTFS)
12	USB 2 (5V/2A Out)	USB 3.0 Type A port (USB Reader - FAT32/NTFS)
13	Reset Button	Reset button for restarting the projector
14	IR Sensor	IR Sensor for remote control

Further Reading

</noinclude>

Overview

Remote Control

Number	Button	Description
1	Power	Turns the projector On or Off.
2	Source	Displays the input source selection bar.
3	Focus	Automatically focus the image. Press and hold for three (3) seconds to manually adjust the focus.
4	Bluetooth	Launch Bluetooth search.
5	OK	Confirms the selection.
6	Up / Down / Left / Right	Navigates and selects the desired menu items and make adjustments.
7	Setting	Displays the Setting menu.
8	Return	Returns to the previous screen.
9	Home	Access the Home screen.
10	Volume	Increase/Decrease the volume level.
11	Forwards / Backwards	Move content forwards/backwards.
12	Mute	Mute/Unmute.
13	Play / Pause	Play/Pause content.

Effective Range

IR Receiver Location

To ensure proper function of the remote control follow the steps below:

1. The remote control must be held at an angle within 30° perpendicular to the projector’s IR remote control sensor(s).
2. The distance between the remote control and the sensor(s) should not exceed 8 m (26 ft.)

NOTE: Refer to the illustration for the location of the infrared (IR) remote control sensor(s).

Replacing the Batteries

1. Remove the battery cover from the bottom of the remote control by pressing the finger grip and sliding it across.
2. Remove any existing batteries (if necessary) and install two AAA batteries.

NOTE: Observe the battery’s polarities as indicated.

3. Replace the battery cover by aligning it with the base and pushing it back into position.

NOTE:

• Avoid leaving the remote control and batteries in excessive heat or a humid environment.
• Replace only with the same or equivalent type recommended by the battery manufacturer.
• If the battery is drained or if you will not be using the remote control for an extended period of time, remove the battery to avoid damage to the remote control.
• Dispose of used batteries according to the manufacturer’s instructions and local environment regulations for your region.

Choosing a Location - Projector Orientation

Personal preference and room layout will decide the installation location. Consider the following:

• Size and position of your screen.
• Location of a suitable power outlet.
• Location and distance between the projector and other equipment.

• 

  Front Table

• 

  Front Ceiling

• 

  Rear Table

• 

  Rear Ceiling

Location	Description
Front Table	The projector is placed near the floor in front of the screen.
Front Ceiling	The projector is suspended upside-down from the ceiling in front of the screen.
Rear Table	The projector is placed near the floor behind the screen.
Rear Ceiling	The projector is suspended upside-down from the ceiling behind the screen.

Projection Dimensions

NOTE:

• (e) = Screen | (f) = Center of Lens
• The distance from the center of the lens to the rear of the projector is 17.35 cm (6.83”).

16:9 Image on a 16:9 Screen

(a) Screen Size		(b) Projection Distance				(c) Image Height		Image Width
		Minimum		Maximum
in.	cm	in.	cm	in.	cm	in.	cm	in.	cm
30	76.2	19.7	50.1	19.7	50.1	14.7	37.4	26.15	66.4
40	101.6	26.7	67.8	26.7	67.8	19.6	49.8	34.86	88.6
50	127	33.7	85.6	33.7	85.6	24.5	62.3	43.58	110.7
60	152.4	40.7	103.3	40l7	103.3	29.4	74.7	52.29	132.8
70	177.8	47.6	121	47.6	121	34.3	87.2	61.01	155
80	203.2	54.6	138.7	54.6	138.7	39.2	99.6	69.73	177.1
90	228.6	61.6	156.4	61.6	156.4	44.1	112.1	78.44	199.2
100	254	68.5	174.1	68.5	174.1	49	124.5	87.16	221.4
110	279.4	75.5	191.8	75.5	191.8	53.9	137	95.87	243.5
120	304.8	82.5	209.5	82.5	209.5	58.8	149.4	104.59	265.7
130	330.2	89.5	227.2	89.5	227.2	63.7	161.9	113.3	287.8
140	355.6	96.4	244.9	96.4	244.8	68.6	174.3	122.02	309.9
150	381	103.4	262.7	103.4	262.7	73.5	186.8	130.74	332.1
160	406.4	110.4	280.4	110.4	280.4	78.4	199.2	139.45	354.2
200	508	138.3	351.2	138.3	351.2	98.1	249.1	174.32	442.8

There is a 3% tolerance among these numbers due to optical component variations. It is recommended to physically test the projection size and distance before permanently installing the projector.

Mounting the Projector

NOTE: If you buy a third party mount, please use the correct screw size. Screw size can vary depending on the thickness of the mounting plate.

1. To ensure the most secure installation, please use a ViewSonic® wall or ceiling mount.
2. Ensure the screws used to attach the mount to the projector meet the following specifications:

• Screw type: M4 x 8
• Maximum Screw Length: 8 mm

CAUTION

• Avoid installing the projector near a heat source or air conditioner.
• Keep at least a 10 cm (3.9 in.) gap between the ceiling and the bottom of the projector.

Connecting to Power

Connecting to Power

1. Connect the power cord to the AC IN jack at the rear of the projector.
2. Plug the power cord into a power outlet.

NOTE: When installing the projector, incorporate a readily accessible disconnect device in the fixed wiring, or connect the power plug to an easily accessible outlet near the unit. If a fault should occur during operation of the projector, use the disconnect device to switch off the power supply, or disconnect the power plug.

Connecting to External Devices

HDMI Connection

Connect one end of an HDMI cable to the HDMI port of your video device. Then connect the other end of the cable to the HDMI 1 or HDMI 2 port (both support HDCP 2.2/HDMI 2.0) of your projector.

NOTE: iPhone/iPad users will need to use an additional adapter.

Audio Connection

You can connect to various external sound delivery devices via the AUDIO OUT, AUDIO IN, and S/PDIF ports.

NOTE: The HDMI 2 port supports ARC. It can deliver sound to external devices via the HDMI 2 (ARC) port.

USB Connection

USB-C Connection
Connect one end of a USB Type-C cable to the USB-C port of your device. Then connect the other end of the cable to the USB-C port of your projector.

NOTE: Ensure your USB Type-C device can support video transmission.

USB Type-A Connection
Connect a keyboard, a mouse, dongles, storage devices, etc. to the projector’s USB Type-A port (USB 1 and USB 2).

microSD

To enjoy photos, music, and movies, simply plug in a microSD to the MICRO SD slot.

Connecting to Networks

Wi-Fi Connection

With built-in Wi-Fi, you can easily connect to wireless internet networks.

• 

  Step 2 - Select Enable

• 

  Step 3 - Select Wi-Fi network

• 

  Step 4 - Enter a password if needed

To connect to a Wi-Fi network:

1. Go to: Home > Settings > Network Settings > Wi-Fi
2. Press Left or Right on the remote control to select Enable.
3. Available Wi-Fi networks will then be displayed. Select one of the available Wi-Fi networks.
4. If you connect to a secure Wi-Fi network, you must enter the password when prompted.

Custom SSID

1. Go to: Home > Settings > Network Settings > Wi-Fi
2. Press Left or Right on the remote control to select Enable.
3. From the available Wi-Fi networks list select Others and press OK on the remote control.
4. Enter the SSID and select the security level.
5. Enter the password when prompted.

NOTE: It is recommended to let the system configure the network settings automatically by choosing Automatic for Configure IP.

• 

  Step 4 - Select Others

• 

  Step 5 - Enter SSID

• 

  Step 6 - Enter Password

Wired LAN Connection

You can easily connect to wired Internet networks and customize the connection as well.

1. Plug the RJ45 cable into the LAN port of the projector, then ensure the other end is plugged into your wired Internet source.
2. Go to: Home > Settings > Network Settings > Wired LAN
3. You can Configure the IP automatically or manually. Choosing Manual will allow access to IP Address, Subnet Mask, Default Gateway, and DNS Server.

NOTE: It is recommended to let the system configure the network settings automatically by choosing Automatic for Configure IP.

Bluetooth Connection

Bluetooth Speaker

• 

  Step 2 - Select Bluetooth Speaker or Bluetooth Pairing

• 

  Step 3 - Select Yes

The projector is equipped with Bluetooth that allows the user to connect their device wirelessly for audio playback.

To connect and pair your device:

1. Go to: Home > Bluetooth.
2. Use the Left and Right directional buttons on the remote control to select Bluetooth Speaker or Bluetooth Pairing. Then press OK on the remote control.
3. When the below dialogue box appears, select Yes and press OK on the remote control to enter Bluetooth mode.
4. A sound effect will be audible upon entering pairing mode.
5. Upon successful connection, another sound effect will be audible.

NOTE:

• Once paired, if both the projector and your device are powered on they will automatically connect via Bluetooth.
• The projector’s name will be labeled as “X11-4K”.
• Only the Power and Return buttons can exit Bluetooth mode.

Bluetooth Out

• 

  Step 2 - Bluetooth Out

• 

  Step 3 - Select Bluetooth Out

Connect the projector to external headphones or speakers that support Bluetooth.

To connect and pair your device:

1. Go to: Home > Bluetooth.
2. Use the Left and Right directional buttons on the remote control to select the Bluetooth Out option.
3. The projector will search for nearby Bluetooth devices. Select your device from the list and press OK on the remote control.

Wireless Screen Mirroring

Screen Mirroring provides a 5 GHz Wi-Fi connection for users to mirror the screen on their personal device.

Note: Ensure your device is connected to the same network as the projector.

For iOS:

1. Access the drop down control menu.
2. Select the “Screen Mirroring” icon.
3. Choose “ViewSonic PJ-XXXX”.

For Android:

1. Download and install the “Google Home” application and open it.
2. Pull-to-refresh the app and wait for 30 seconds.
3. “ViewSonic PJ-XXXX” will now be visible, select it.

Note: Some Android devices support direct “Casting”. If your device does, go to the Casting feature and choose “ViewSonic PJ-XXX” from the list of available devices. You can also scan the FAQ QR code and follow the steps to directly cast your Android device.

Starting the Projector

1. Ensure the projector’s power cord is properly connected to a power outlet.
2. Press the Power button to turn on the projector.

First Time Activation

If the projector is activated for the first time, you will need to select your Projection Orientation, Preferred Language, Network Settings, and Source Input. Follow the on-screen instructions using the OK and Up/Down/Left/Right buttons on the remote control. When the “Finish screen” appears, this indicates the projector is ready to use.

Projection Orientation

Select the preferred projection orientation and press OK to confirm the selection.

Preferred Language

Select the desired language and press OK to confirm the selection.

Network Settings

Select one of the available options.

Source Input

Quickly access the Source Input menu by pressing the Down button on the remote control when at the Home Screen. Additionally, you can press the Source button on the remote control.

NOTE: If Auto Focus is On, the Automatic Focus Adjustment will run every time the projector is turned on.

Selecting an Input Source

The projector can be connected to multiple devices at the same time. However, it can only display one full screen at a time.

The projector will automatically search for input sources. If multiple sources are connected, press the Source button on the remote control to select the desired input, or press the Down button when at the Home Screen until the source list is displayed.

NOTE: Ensure the connected sources are also turned on.

Adjusting the Projected Image

Adjusting the Projector's Height and Projection Angle

The projector is equipped with one (1) adjuster foot. Adjusting the foot will change the projector’s height and the vertical projection angle. Carefully adjust the foot to fine tune the projected image’s position.

NOTE: If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image can become trapezoidal. However, the “Auto Vertical Keystone” function will correct the issue automatically.

Shutting Down the Projector

1. Press the Power button on the projector or remote control and the following message will appear:

2. Press the Up/Down buttons on the remote control to select Turn Off and press OK on the remote control.
3. The Status LED will turn solid red once turned off.

NOTE: When pressing Power on the remote control, you can choose from four (4) options: Turn Off, Restart, Bluetooth, and Turn light source Off.

Home Screen

The Home Screen is displayed every time you start the projector. To navigate the Home Screen, simply use the directional buttons on the remote control. You can return to the main Home Screen at any time by pressing the Home button on the remote control, regardless of what page you are on.

File Management

Easily manage files and folders.

• 

  Step 1 - Select File Management

• 

  Step 2 - Navigate the files

1. Select: Home > File Management.
2. Select a device on the source list: USB, Local Storage, microSD, etc. Use the direction buttons to select the desired file. Then press OK on the remote control to open the selected file.
3. Press the Return button to go to a previous a level.

NOTE: Press the Home button on the remote control to return to the Home Screen at anytime.

How to Edit a File

1. While in File Management, press and hold the OK button for three (3) seconds.
2. A check box will appear at the front of each file. Use the directional buttons and press OK to select one or more files.
3. By pressing the Right button, Copy, Paste, Cut, Delete, Select All, and Return boxes will be available for use.
4. Select your desired action and press OK to execute.
5. If you are Copying or Cutting, select your destination folder to complete the process.

How to Use Control Bar Buttons

The Control Bar buttons will appear on screen if a video, music, or photo file are selected to be opened.

Tips for using USB
When using USB for reading and/or storage please keep in mind the following:

1. Some USB storage devices may not be compatible.
2. If you use an USB extension cable, the USB device may not recognize the USB.
3. Only use USB storage devices formatted with Windows FAT32 or NTFS file system.
4. Larger files will need extra time to load.
5. Data on USB storage devices may be damaged or lost. Back up important files.

Supported File Formats

• Supported Office formats:

	Item	Indicators
Document viewing function	doc/docx	Able to open and read documents in doc/docx
	xls/xlsx	Able to open and read documents in xls/xlsx
	ppt/pptx	Able to open and read documents in ppt/pptx
	Pdf	Able to open and read documents in pdf
Supporting Interface Language	Supporting Interface 44 languages	English, Simplified Chinese, Chinese (TW), Chinese (HK), Spanish (LA), French (EU), PT (EU), PT (BR), German, Russian, Italian, Swedish, Spanish (EU), Korean, Arabic, Farsi, Serbian, Bosnian, Macedonian, Bulgarian, Ukrainian, Greek, Norwegian, Danish, Czech, Hungarian, Slovak, Polish, Romanian, Finnish, Estonian, Latvian, Lithuanian, British English, Slovenian, Croatian, Turkish, Vietnamese, Bahasa Indonesia, Dutch, Malay, Thai, Hindi, Hebrew, Burmese, Catalan.

• Supported Multimedia formats:

Extension	Codec
.xvid .avi	Video	Xvid, H.264, H.265
	Audio	MP3
.mp4 .m4v .mov	Video	H.264, H.265/MPEG 4
.mkv	Video	H.264, H.265
.ts .trp .tp .mts .m2ts	Video	H.264, H.265, MPEG2
	Audio	MP3
.vob	Video	MPEG1, MPEG2
	Audio	DVD-LPCM
.mpg	Video	MPEG1

• Supported Photo formats:

Format	Type	Maximum Resolution
.jpg/.jpeg	Progressive JPEG	7680 x 4320
	Baseline JPEG	7680 x 4320
.bmp		9600 x 6400
.png		7680 x 4320

• Supported External Connected Device formats:

Device	Support Size (Max. Size)	NTFS Format		FAT32 Format		exFAT
		Read	Write	Read	Write	Read	Write
USB Memory Stick	256 GB	V	N/A	V	V	N/A	N/A
USB HDD	2 TB	V	N/A	V	V	N/A	N/A

NOTE:

• Windows 10 built-in format tool only supports FAT32 format up to 32 GB.
• Firmware upgrade only supports FAT32 format.

Apps Center

View, launch, and uninstall Apps.

• 

  Step 1 - Select Apps Center

• 

  Step 2 - Launch the App

1. To view your Apps, select: Home > Apps Center.
2. Use the directional buttons to select the desired App. Then press OK on the remote control to launch the App.

NOTE: Press the Home button on the remote control to return to the Home Screen at anytime.

ViewSonic App Store

Use the directional buttons to navigate the menu options. When you find the preferred App, press the OK button on the remote control to install the App.

NOTE:

• Users can install third-party Apps by .apk file in File Management. However, some third-party Apps may have compatibility issues.
• Apps not pre-loaded by ViewSonic may not be compatible or work properly.
• Some Apps may require a Keyboard and Mouse.
• Some Apps may be Region-Specific.

To Uninstall Apps

1. Open the Apps Center by selecting: Home > Apps Center.
2. Use the directional buttons to select the desired App.
3. Press and hold OK on the remote control for three (3) seconds.
4. Select OK to uninstall the App.

NOTE: Press the Home button on the remote control to return to the Home Screen at anytime.

Bluetooth

The projector is equipped with Bluetooth that allows the user to connect their device wirelessly for audio playback. Learn more here.

Setting

Under Setting you can adjust Network, Basic, and Advanced Settings, Date & Time, Firmware Update, and view Information.

Network Settings

• 

  Step 1 - Select Network Settings

1. Select: Home > Setting > Network Settings.
2. Choose from one of the available options: Wi-Fi or Wired LAN.

Basic Settings

• 

  Step 1 - Select Basic Settings

• 

  Step 2 - Choose an option

1. Select: Home > Setting > Basic Settings.
2. Use the Up and Down buttons to select the desired option and press OK. Then use the Left and Right buttons to make adjustments or selections.
3. To return to a previous menu press the Return button.

Date & Time

Adjust Date, Time, Time Zone, and Time Format.

NOTE: The time is displayed in the top-right corner after connecting to the Internet.

• 

  Step 1 - Select Date & Time

• 

  Step 2 - Choose an option

1. Select: Home > Setting > Date & Time.
2. Use the Up and Down buttons to select the desired option and press OK. Then use the Left and Right buttons to make adjustments or selections.

Firmware Upgrade

Users can update the firmware by internet or USB, and check the version number.

NOTE: Do not unplug the power cord, USB, or disconnect from the Internet during the upgrading process.

• 

  Step 1 - Select Firmware Upgrade

• 

  Step 2 - Choose an option

1. Before entering the Firmware Upgrade menu, ensure the projector is connected to the Internet.
2. To enter the menu, select: Home > Setting > Firmware Upgrade.

Firmware Update Online

1. Go to: Home > Setting > Firmware Upgrade > Software Update Online.
2. Select Enter by pressing OK on the remote control.
3. The system will check the ViewSonic website (OTA) and display a dialog message if there is new Firmware.
4. After selecting Yes, a progress bar will appear as the update process begins.
5. After reaching 100% the projector will restart. The whole process will take about 10 minutes.
6. After updating the Firmware, it will take a few minutes to restart the projector.

Firmware Update by USB with FAT32 Format

NOTE: NTFS format, read only.

1. Download the latest version from the ViewSonic website and copy the file to a USB device.
2. Plug the USB into the projector, then go to: Home > Setting > Firmware Upgrade > Software Update By USB.
3. Select Enter by pressing OK on the remote control.
4. The system will detect the Firmware version and display the above dialog message.
5. After selecting Yes, a progress bar will appear as the update process begins.
6. After reaching 100% the projector will restart. The whole process will take about 10 minutes.
7. After updating the Firmware, it will take a few minutes to restart the projector.

Advanced Settings

• 

  Step 1 - Select Advanced Settings

• 

  Step 2 - Choose an option

1. Select: Home > Setting > Advanced Settings.
2. Use the Up and Down buttons to select the desired option and press OK. Then use the Left and Right buttons to make adjustments or selections.
3. To return to a previous menu press the Return button.

Information

NOTE: Press the Home button on the remote control to return to the Home Screen at anytime.

• 

  Step 1 - Select Information

• 

  Step 2 - View the information

1. Select: Home > Setting > Information.
2. View system status and information.

Adding Apps

Add your favorite Apps to the Home Screen.

• 

  Step 1 - Select Add App

• 

  Step 2 - Navigate the Apps

1. From the Home Screen, select Add App and then press OK on the remote control.
2. Use the directional buttons to select the desired App and press OK.
3. Now your favorite App will appear on the Home Screen.

Delete Apps from the Home Screen

1. From the Home Screen, select the App you want to delete and press and hold OK for three (3) seconds.
2. The message, “Do you want to Delete this application from My Favorites?” will appear.
3. Select Yes, and press OK to delete the App.

Input Source Selected - On-Screen Display (OSD) Menu Tree

Image Setting

After your input source is selected, you can adjust the Image Setting and Advanced menus.

Sub-menu	Menu Option
Color Mode	Brightest
	TV
	Movie
	Gaming
	User
	TV-HDR
	Movie-HDR
Wall Color	Off
	Pink
	Yellow
	Blue
Brightness	(-/+, 0~100)
Contrast	(-/+,-50~50)
Color Temp	6500K
	7500K
	9300K
	User
		Red Gain	(-/+, 0~100)
		Green Gain	(-/+, 0~100)
		Blue Gain	(-/+, 0~100)
		Red Offset	(-/+, -50~50)
		Green Offset	(-/+, -50~50)
		Blue Offset	(-/+, -50~50)
Tint	(-/+, -50~50)
Saturation	(-/+, 0~100)
Sharpness	(-/+, 0~50)
Gamma	1.8
	2.0
	2.2
	2.35
	2.5
	sRGB
	Cubic
Color Management	Primary Color		Red
		Green
		Blue
		Cyan
		Magenta
		Yellow
	Hue	(-/+, -50~50)
	Saturation	(-/+, 0~100)
	Gain	(-/+, 0~100)
Light Source Level	Full
	Eco
Test Pattern	OK
Reset Current Color Settings	OK
	Cancel

Advanced

Sub-menu	Menu Option
Aspect Ratio	Auto
	4:3
	16:9
	16:10
	Native
HDR	Auto
	SDR
EOTF	Low
	Mid
	High
Frame Interpolation	Disable
	Low
	Mid
	High
HDMI Setting	Range	Auto
		Full
		Limited
3D Settings	3D Format	Auto
		Disable
		Frame Sequential
		Frame Packing
		Top-Bottom
		Side-by-Side
	3D Sync Invert	Disable
		Invert
Audio Settings	Audio Mode	Movie
		Music
		User	120Hz
			500Hz
			1500Hz
			5000Hz
			10000Hz
	Audio Volume	(-/+, 0~50)
	Mute	Enable
		Disable
Warping	Warping	Disable
		Enable
	Warping Adjustment	OK
Information	Source
	Resolution
	3D Format
	HDR

Home Screen - On-Screen Display (OSD) Menu Tree

Setting

Sub-menu	Menu Option
Network Settings	Wi-Fi	Disable
		Enable	SSID
			Configure IP
			IP Address
			Subnet Mask
			Default Gateway
			DNS Server
			Others
	Wired LAN	Configure IP	Automatic
			Manual
		IP Address	xxx.xxx.xxx.xxx
		Subnet Mask	xxx.xxx.xxx.xxx
		Default Gateway	xxx.xxx.xxx.xxx
		DNS Server	xxx.xxx.xxx.xxx
Basic Settings	Language	English
		French
		German
		Italian
		Spanish
		Russian
		繁體中文
		簡體中文
		日本語
		韓語
		Swedish
		Dutch
		Turkish
		Czech
		Portuguese
		Thai
		Polish
		Finnish
		Arabic
		Indonesian
		Hindi
		Vietnam
		Greek
		Hungarian
	Projector Position	Front Table
		Front Ceiling
		Rear Table
		Rear Ceiling
	Keystone	Auto Keystone	Disable
			Enable
		V Keystone	(-/+, -40~40)
		H Keystone	(-/+, -40~40)
		4 Corner	Disable
			Enable
		4 Corner Adjustment	OK
	Warping	Warping	Disable
			Enable
		Warping Adjustment	OK
	Zoom	0.8x
		0.9x
		1.0x
	Focus	Manual	OK
		Auto Focus	Disable
			Enable
	Test Pattern	OK
Date & Time	Automatic Date & Time	Disable
		Enable
	Date
	Time
	Time Zone
	Time Format	12 hours
		24 hours
Firmware Upgrade	Software Update Online
	Software Update by USB
	OTA Reminder	Disable
		Enable
	Software Version
Advanced Settings	Power On Source	Home
		HDMI 1
		HDMI 2
		USB-C
	Power On/Off Ring Tone	Disable
		Enable
	Auto Power On	CEC	Disable
			HDMI 1
			HDMI 2
	Smart Energy	Auto Power Off	Disable
			10 minutes
			20 minutes
			30 minutes
		Sleep Timer	Disable
			30 minutes
			1 hours
			2 hours
			3 hours
			4 hours
			8 hours
			12 hours
		Power Saving	Enable
			Disable
	Audio Settings	Audio Mode	Movie
			Music
			User
		Audio Volume	(-/+, 0~50)
		Mute	Disable
			Enable
	Light Source Level	Full
		Eco
	High Altitude Mode	Disable
		Enable
	Reset Settings	OK
		Cancel
	Reset to Factory Default	OK
		Cancel
Information	Light Source Hours
	System Version
	Memory Information
	Network Mac Address
	Wi-Fi Mac Address
	Serial Number

Input Source Selected - On-Screen Display (OSD) Menu Options

Image Setting Menu

Menu Option	Description
Color Mode	The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal. Brightest Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required, i.e. well-lit rooms. TV Optimized for viewing sports in well-lit environments. Movie Appropriate for colorful movies, video clips from digital cameras, or DVs through the PC input. Best for low-light environments. Gaming Designed for playing video games. User Recalls the customized user settings. TV-HDR Change to HDR Picture Mode when an HDR input source is detected. Movie-HDR Change to HDR Picture Mode when an HDR input source is detected.
Wall Color	Project solid colors for image management.
Brightness	The higher the value, the brighter the image. Lower values will result in a darker image.
Contrast	Use this to set the peak white level after you have previously adjusted the Brightness setting to suit your selected input and viewing environment.
Color Temp	Select the color temperature setting. 6500K: Maintains normal white coloring. 7500K: A higher, cooler color temperature than 6500K. 9300K: The highest color temperature; makes the image appear the most bluish-white. User Color: Adjust red, green, and blue values as desired.
Tint	The higher the value, the more greenish the picture becomes. The lower the value, the more reddish the picture becomes.
Saturation	Refers to the amount of that color in a video picture. Lower settings produce less saturated colors; in fact, a setting of “0” removes that color from the image entirely. If the saturation is too high, that color will be overpowering and unrealistic.
Sharpness	A high value results in a sharper picture; a low value softens the picture.
Gamma	Reflects the relationship between input source and picture brightness.
Color Management	Only in permanent installations with controlled lighting levels such as: boardrooms, lecture halls, or home theaters should Color Management be considered. Color Management provides fine color control adjustment to allow for more accurate color reproduction, should you require it. If you have purchased a test disc, which contains various color test patterns and can be used to test the color presentation on monitors, TVs, projectors, etc., you can project any image from the disc on the screen and enter the Color Management menu to make adjustments.
Light Source Level	Select the suitable power consumption of the LED.
Test Pattern	Test the color presentation of the projector.
Reset Current Color Settings	Return current color settings to their default values.

Advanced Settings Menu

Menu Option	Description
Aspect Ratio	The Aspect Ratio is the ratio of the image width to the image height. With the advent of digital signal processing, digital display devices, like this projector, can dynamically stretch and scale the image output to a different aspect than that of the image input signal. NOTE: Only supports HDMI/USB-C (video) signal input. Auto Scales an image proportionally to fit the projector’s native resolution in its horizontal width. This is suitable for the incoming image which is neither 4:3 nor 16:9 and you want to make the most use of the screen without altering the image’s aspect ratio. 4:3 Scales an image so that it is displayed in the center of the screen with a 4:3 aspect ratio. This is most suitable for 4:3 images like computer monitors, standard definition TV, and 4:3 aspect DVD movies, as it displays them without aspect alteration. 16:9 Scales an image so that it is displayed in the center of the screen with a 16:9 aspect ratio. This is most suitable for images which are already in a 16:9 aspect, like high definition TV. 16:10 Scales an image so that it is displayed in the center of the screen with a 16:10 aspect ratio. This is most suitable for images which are already in a 16:10 aspect. Native Projects the image as its original resolution and resizes it to fit within the display area. For input signals with lower resolutions, the projected image will be displayed in its original size.
HDR	The projector supports HDR imaging. It can automatically detect the dynamic range of the source from the HDMI 1 & "HDMI 2" ports, and optimize settings to reproduce contents under a wide range of light conditions.
EOTF	Automatically adjusts the brightness levels of your image according to the input source. You can also manually select a brightness level to display better picture quality. NOTE: This function is not available when SDR is selected in the HDR menu.
Frame Interpolation	Smooths the picture quality of high speed moving objects. This is especially for users who enjoy fast paced sporting events.
HDMI Settings	Range Select a suitable color range according to the color range setting of the connected output device. Full: Sets the color range from 0~255. Limited: Sets the color range from 15~235. Auto: Sets the projector to detect the range of the input signal automatically.
3D Settings	Enables you to enjoy 3D movies, videos, and sporting events in a more realistic way by presenting the depth of the images while wearing 3D glasses. 3D Format Adjust and choose from: Automatic, Off, Frame Sequential, Frame Packing, Top-Bottom, Side-by-Side. 3D Sync Invert Allows for correction if the 3D image depth is inversed.
Audio Settings	Adjust the audio settings.
Warping	Image adjustment for curved surfaces.
Information	Shows Input Source, Resolution, 3D format, and HDR.

Home Screen - On-Screen Display (OSD) Menu Options

File Management

Provides a user interface to manage files and folders.

Apps Center

Access and view all the applications you have installed.

Bluetooth

Select the appropriate Bluetooth mode.

Setting

Manage various categories such as: Network settings, Basic and Advanced settings, Date & Time, Firmware update, and system Information.

Basic Settings

Menu Option	Description
Language	Select your desired language.
Projector Position	Select the preferred projection position.
Keystone	Adjust trapezoidal screen image distortion. Auto Keystone Provides a rectangular screen image by automatically adjusting the keystone number when there is a trapezoidal screen image caused by the tilting of the projector. Enable: Automatically adjust the keystone number. Disable: Manually adjust the keystone number. Horizontal Keystone Keystone can be adjusted horizontally manually. Vertical Keystone Keystone can be adjusted vertically manually. 4 Corner Adjustment Adjust each corner individually for maximum projection flexibility.
Warping	Image adjustment for curved surfaces.
Zoom	Adjust the digital zoom setting.
Focus	Adjust the focus of the screen image. Use the Directional buttons on the remote control to adjust the focus. NOTE: If Auto Focus is enabled, the projector will automatically focus the screen image when turned on or when the position or angle is adjusted.
Test Pattern	Test the color presentation of the projector and/or adjust the focus of the projected image.

Date & Time

Menu Option	Description
Automatic Date & Time	Users can synchronize the date and time automatically after connecting to the Internet. Enable Turn on synchronization. Disable Turn off synchronization.
Date	Adjust the date automatically when connected to a network.
Time	Adjust the time automatically when connected to a network.
Time Zone	Select your desired location.
Time Format	Select a different display time format. 12 Hours 12-hour clock. 24 Hours 24-hour clock.

Advanced Settings

Menu Option	Description
Power On Source	Allows the user to enter the desired source directly after turning on the projector.
Power On/Off Ring Tone	Enable or disable the power on/off ring tone.
Auto Power On	CEC This projector supports CEC (Consumer Electronics Control) function for synchronized power on/off operation via HDMI connection. That is, if a device that also supports CEC function is connected to the HDMI input of the projector, when the projector’s power is turned off, the power of the connected device will also be turned off automatically. When the power of the connected deice is turned on, the projector’s power will be turned on automatically. NOTE: Ensure both the projector's and the connected device's CEC function are turned on.
Smart Energy	Auto Power Off The projector can turn off automatically after a set period of time once no input source is detected. Sleep Timer Turn off automatically after a set period of time. Power Saving Lower power consumption if no input source is detected after five (5) minutes.
Audio Settings	Audio Mode Movie: Default audio mode. Music: Tuned for music playback. User: Allows the user to customize the audio equalizer. NOTE: In Custom mode, 100Hz, 500Hz, 1500Hz, 5000Hz, and 10000Hz can be selected. Audio Volume Adjust the volume from 0 to 50. Mute Mute or unmute the volume.
Light Source Level	Select the suitable power consumption of the LED. Full 100% Eco 70%
High Altitude Mode	It is recommended that you use High Altitude Mode when your environment is between 1,500-3,000 m above sea level, and a temperature between 5°C-25°C. NOTE: If you use this projector under other extreme conditions excluding the above, it may display auto shut-down symptoms, which is designed to protect your projector from over-heating. In cases like this, you should switch to High Altitude Mode to solve these symptoms. However, this is not to state that this projector can operate under any and all harsh or extreme conditions.
Reset Settings	Reset the Settings to default. NOTE: Language, High Altitude Mode, Projector Position, Network Settings, All installed Apps in the Apps Center, Add App, Bluetooth, Keystone, Warping, 4 Corner Adjustment, and Light Source Hours will remain unchanged.
Reset to Factory Default	Factory reset. NOTE: Light Source Hours will remain unchanged.

Screen Mirroring

Mirror your personal device’s screen through the projector.

Add App

Select your favorite Apps and add them to the Home Screen.

Technical Specifications

Model No.	P/N
VS18846	X11-4K

Item	Category	Specifications
Projector	Type	0.47" 4K-UHD, LED
	Display Size	30"~200"
	Throw Distance	0.5-3.5 m (100”±3%@1.77 m)
	Lens	F=1.8, f=8.5 mm
	Optical Zoom	Fixed
	Lamp Type	RGBB LED
	Light Source Life (Normal)	up to 30,000 hours
	Display Color	1.07 Billion Colors
	Keystone	-/+ 40 (Horizotonal & Vertical)
Input Signal	HDMI	fh: 15K~135kHz, fv:23~120Hz
Resolution	Native	3840 x 2160
	Support	VGA (640x480) to 4K (3840 x 2160)
Local Storage	Total	16 GB
	Available	12 GB
Input	Audio In (3.5 mm)	1
	Audio In (Bluetooth)	1 (BT 4.2)
	HDMI	2 (HDMI 2.0, HDCP 1.4/2.2)
	SD Card	Micro SD (Supports up to 256 GB, SDXC)
	USB Type-C	1 (5V/2A)
	USB Type-A	2 (USB 2.0 Reader x 2)
	RJ45 Input	1
	Wi-Fi Input	1 (5G)
Output	Audio-Out (3.5 mm)	2
	Audio-Out (Bluetooth)	1 (BT 4.2)
	S/PDIF	1
	Speaker	8W Cube x 2
	USB Type-A (Power)	2 (USB 2.0, 5V/1.5A)
Power Adapter	Input Voltage	AC 100-240V, 50/60 Hz (auto switch)
Operating Conditions	Temperature	0°C to 40°C (32°F to 104°F)
	Humidity	0% to 90% (non-condensing)
Dimensons	Physical (W x H x D)	261 x 271 x 146 mm (10.28” x 10.67” x 5.75”)
Weight	Physical	4.5 kg (9.92 lbs)
Power Saving Modes	On	115W (Typical)
	Off	< 0.5W (Standby)

Projector Dimensions

261 mm (W) x 271 mm (H) x 146 mm(D)

Timing Chart

HDMI 1/HDMI 2/USB-C PC Timing

Timing	Resolution (dots)	Refresh Rate (Hz)
SDTV (480i)	720 x 480	60
SDTV (480p)	720 x 480	60
SDTV (576i)	720 x 576	50
SDTV (576p)	720 x 576	50
HDTV (720p)	1280 x 720	50/60
HDTV (1080p)	1920 x 1080	24/25/30/50/60
HDTV (1080i)	1920 x 1080	50/60
UHDTV (4K)	3840 x 2160	24/25/30/50/60
VGA	640 x 480	59/67/72/75/85
720 x 400	720 x 400	70
SVGA	800 x 600	56/60/72/75/85/120
832 x 624	832 x 624	75
XGA	1024 x 768	60/70/75/85
1024 x 576	1024 x 576	60
XGA+	1152 x 864	75
1152 x 870	1152 x 870	75
WXGA	1280 x 768	60/75/85
WXGA	1280 x 800	60/75/85
SVGA	1280 x 1024	60/75/85
1280 x 720	1280 x 720	120
1280 x 960	1280 x 960	60/85
HD	1360 x 768	60
WXGA+	1440 x 900	60/75/85
1400 x 1050	1400 x 1050	60
1600 x 1200	1600 x 1200	60
WSXGA+	1680 x 1050	60
WUXGA	1920 x 1200	60

HDMI 1/HDMI 2/USB-C Video Timing

Signal	Resolution	Aspect Ratio	Refresh Rate (Hz)
VGA	640 x 480	04:03	60
SVGA	800 x 600	04:03	60
XGA	1024 x 768	04:03	60
WXGA	1280 x 768	15:09	60
	1280 x 800	16:10	60
	1360 x 768	16:09	60
Quad-VGA	1280 x 960	04:03	60
SXGA	1280 x 1024	05:04	60
SXGA+	1400 x 1050	04:03	60
WXGA+	1440 x 900	16:10	60
WSXGA+	1680 x 1050	16:10	60
4K2K	3840 x 2160	16:09	24/25/30/50/60
HDTV (1080p)	1920 x 1080	16:09	50/60
HDTV (1080i)	1920 x 1080	16:09	50/60
HDTV (720p)	1280 x 720	16:09	50/60
SDTV (480p)	720 x 480	4:3/16:9	60
SDTV (576p)	720 x 576	4:3/16:9	50
SDTV (480i)	720 x 480	4:3/16:9	60
SDTV (576i)	720 x 576	4:3/16:9	50

IR Control Table

Function	Address		Code	Inverse
	Byte 1	Byte 2	Byte 3	Byte 4
Up	83	F4	0B	F4
Down	83	F4	0C	F3
Left	83	F4	0E	F1
Right	83	F4	0F	F0
Mute	83	F4	14	EB
Enter/OK	83	F4	15	EA
Home	83	F4	16	E9
Play/Pause	83	F4	1A	E5
Exit/Return	83	F4	28	D7
Menu/Setting	83	F4	30	CF
Source	83	F4	40	BF
Power On/Off	83	F4	17	E8
Focus	83	F4	92	6D
Bluetooth	83	F4	A2	5D
Previous	83	F4	A7	58
Next	83	F4	A8	57
Volume +	83	F4	82	7D
Volume -	83	F4	83	7C

3D Support Timing

HDMI 3D (BlueRay 3D with info frame)
Signal	Resolution (dots)	Aspect Ratio	Refresh Rate (Hz)	Support
Frame Packing
1080p	1920 x 1080	16:9	23.98/24	Yes
720p	1280 x 720	16:9	50/59.94/60	Yes
Side by Side
1080i	1920 x 1080	16:9	50/59.94/60	Yes
Top and Bottom
1080p	1920 x 1080	16:9	23.98/24	Yes
720p	1280 x 720	16:9	50/59.94/60	Yes
3D (HDMI/USB C) Manual Setting
Signal	Resolution (dots)	Aspect Ratio	Refresh Rate (Hz)	Support
SVGA	800 x 600	4:3	60*/120*	Yes
XGA	1024 x 768	4:3	60*/120*	Yes
HD	1280 x 720	16:9	60*/120*	Yes
WXGA	1280 x 800	16:9	60*/120*	Yes
HDTV (1080p)	1920 x 1080	16:9	60	Yes
Note: * 60Hz signals are supported for side by side, top and bottom, and frame sequential. ** 120Hz signals are supported for frame sequential only.

Compliance Information

This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit.

FCC Compliant Statement

This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

The users manual or instruction manual for an intentional or unintentional radiator shall caution the user that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Industry Canada Statement

CAN ICES-003(B) / NMB-003(B)

IC Warning Statement

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, méme si le brouillage est susceptible d’en compromettre le fonctionnement.

Country Code Statement

For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible.

Pour les produits disponibles aux États-Unis/Canada du marché, seul le canal 1 à 11 peuvent être exploités. Sélection d’autres canaux n’est pas possible.

IC Radiation Exposure Statement

This equipment complied with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. The device for the band 5150-5825 MHz is only for indoor usage to reduce potential for harmful interference to co-channel mobile satellite systems.

Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlê. Cet équipement doit être installé et utilize avec un minimum de 20cm de distance entre la source de rayonnement et votre corps. les dispositifs fonctionnant dans la bande 5150-5825 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage.

Operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.

La bande 5 150-5 250 MHz est réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage pré judiciable aux systèmes de satellites mobiles utilisant les mêmes canaux.

CE Conformity for European Countries

The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU. Ecodesign Directive 2009/125/EC and Radio Equipment Directive 2014/53/EU.

• Frequency Range: 2400-2483.5MHz, 5150-5250MHz
• Max Output Power: under 20dBm

The following information is only for EU-member states:

The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Substance	Proposed Maximum Concentration	Actual Concentration
Lead (Pb)	0.1%	< 0.1%
Mercury (Hg)	0.1%	< 0.1%
Cadmium (Cd)	0.01%	< 0.01%
Hexavalent Chromium (Cr6⁺)	0.1%	< 0.1%
Polybrominated biphenyls (PBB)	0.1%	< 0.1%
Polybrominated diphenyl ethers (PBDE)	0.1%	< 0.1%
Bis (2-ethylhexyl) phthalate (DEHP)	0.1%	< 0.1%
Butyl benzyl phthalate (BBP)	0.1%	< 0.1%
Dibutyl phthalate (DBP)	0.1%	< 0.1%
Diisobutyl phthalate (DIBP)	0.1%	< 0.1%

Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below. Examples of exempted components are:

• Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps (CCFL and EEFL) for special purposes not exceeding (per lamp):

• Short length (500 mm): maximum 3.5 mg per lamp.
• Medium length (>500 mm and 1,500m): maximum 5 mg per lamp.
• Long length (> 1,500 mm): maximum 13 mg per lamp.

• Lead in glass of cathode ray tubes.
• Lead in glass of fluorescent tubes not exceeding 0.2% by weight.
• Lead as an alloying element in aluminum containing up to 0.4% lead by weight.
• Copper alloy containing up to 4% lead by weight.
• Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
• Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.

Indian Restriction of Hazardous Substances

Restriction on Hazardous Substances statement (India). This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

Product Disposal at End of Product Life

ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic® website to learn more.

USA & Canada
https://www.viewsonic.com/us/company/green/go-green-with-viewsonic/#recycle-program

Europe
http://www.viewsoniceurope.com/eu/support/call-desk/

Taiwan
https://recycle.epa.gov.tw/

Copyright Information

Copyright© ViewSonic® Corporation, 2022. All rights reserved.

Macintosh and Power Macintosh are registered trademarks of Apple Inc.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries.

ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic® Corporation.

VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.

ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).

As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic® Corporation.

X11-4K_UG_ENG Rev. 1a_20220128

Customer Service Contact Information

For technical support or product service, see the table below or contact your reseller.

Note: You will need the product’s serial number, which is located on the rear of the monitor by the I/O ports.

Asia Pacific & Africa

Country / Region	Website
Australia	https://viewsonic.com/au/
Bangladesh	https://www.viewsonic.com/bd/
中囯(China)	https://www.viewsonic.com.cn
香港 (繁體中文)	https://www.viewsonic.com/hk/
Hong Kong (English)	https://www.viewsonic.com/hk-en/
India	https://www.viewsonic.com/in/
Indonesia	https://www.viewsonic.com/id/
Israel	https://www.viewsonic.com/il/
日本 (Japan)	https://www.viewsonic.com/jp/
Korea	https://www.viewsonic.com/kr/
Malaysia	https://www.viewsonic.com/my/
Middle East	https://www.viewsonic.com/me/
Myanmar	https://www.viewsonic.com/mm/
Nepal	https://www.viewsonic.com/np/
New Zealand	https://www.viewsonic.com/nz/
Pakistan	https://www.viewsonic.com/pk/
Philippines	https://www.viewsonic.com/ph/
Singapore	https://www.viewsonic.com/sg/
臺灣 (Taiwan)	https://www.viewsonic.com/tw/
ประเทศไทย (Thailand)	https://www.viewsonic.com/th/
Việt Nam	https://www.viewsonic.com/vn/
South Africa & Mauritius	https://www.viewsonic.com/za/

Americas

Country / Region	Website
United States	https://www.viewsonic.com/us/
Canada	https://www.viewsonic.com/us/
Latin America	https://www.viewsonic.com/la/

Europe

Country / Region	Website
Europe	https://www.viewsonic.com/eu/
France	https://www.viewsonic.com/fr/
Deutschland	https://www.viewsonic.com/de/
Қазақстан	https://www.viewsonic.com/kz/
Россия	https://www.viewsonic.com/ru/
España	https://www.viewsonic.com/es/
Türkiye	https://www.viewsonic.com/tr/
Україна	https://www.viewsonic.com/ua/
United Kingdom	https://www.viewsonic.com/uk/

Limited Warranty

ViewSonic® Projector

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.

Limited Three (3) year General Warranty:

Subject to the more limited one (1) year warranty set out below, North and South America: Three (3) years warranty for all parts excluding the lamp, three (3) years for labor, and one (1) year for the original lamp from the date of the first consumer purchase.

Other regions or countries: Please check with your local dealer or local ViewSonic® office for the warranty information.

Limited One (1) year Heavy Usage Warranty:

Under heavy usage settings, where a projector’s use includes more than fourteen (14) hours average daily usage, North and South America: One (1) year warranty for all parts excluding the lamp, one (1) year for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase; Europe: One (1) year warranty for all parts excluding the lamp, one (1) year for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase. Other regions or countries: Please check with your local dealer or local ViewSonic® office for the warranty information. Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed lamp only. All accessory lamps purchased separately are warranted for 90 days.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty does not cover:

• Any product on which the serial number has been defaced, modified, or removed.
• Damage, deterioration, or malfunction resulting from:
  • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
  • Operation outside of product specifications.
  • Operation of the product for other than the normal intended use or not under normal conditions.
  • Repair or attempted repair by anyone not authorized by ViewSonic®.
  • Any damage of the product due to shipment.
  • Removal or installation of the product.
  • Causes external to the product, such as electric power fluctuations or failure.
  • Use of supplies or parts not meeting ViewSonic’s specifications.
  • Normal wear and tear.
  • Any other cause which does not relate to a product defect.
• Removal, installation, and set-up service charges.

How to get service:

1. For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Support” page). You will need to provide your product’s serial number.
2. To obtain warranted service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
3. Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®.
4. For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.

Effect of state law:

This warranty gives you specific legal rights, and you may also have other rights which vary from local authority. Some local governments do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer. The warranty period for this product in mainland China (Hong Kong, Macao, and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card. For users in Europe and Russia, full details of warranty provided can be found at: ViewSonic EU under “Support/Warranty Information”.

Mexico Limited Warranty

ViewSonic® Projector

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.

How long the warranty is effective:

3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp from the date of the first consumer purchase.

Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed lamp only.

All accessory lamps purchased separately are warranted for 90 days.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty excludes and does not cover:

• Any product on which the serial number has been defaced, modified or removed.
• Damage, deterioration, or malfunction resulting from:
  • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
  • Any damage of the product due to shipment.
  • Causes external to the product, such as electrical power fluctuations or failure.
  • Use of supplies or parts not meeting ViewSonic®’s specifications.
  • Normal wear and tear.
  • Any other cause which does not relate to a product defect.
• Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.
• Removal, installation, insurance, and set-up service charges.

How to get service:

For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.

• For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
• To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
• Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center.
• Round trip transportation costs for in-warranty products will be paid by ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

• Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
• Any other damages, whether incidental, consequential or otherwise.
• Any claim against the customer by any other party.
• Repair or attempted repair by anyone not authorized by ViewSonic®.

Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo: Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.P: 83140 Tel: 01-66-22-14-9005 E-Mail: disc2@hmo.megared.net.mx	Villahermosa: Compumantenimietnos Garantizados, S.A. de C.V. AV. GREGORIO MENDEZ #1504 COL, FLORIDA C.P. 86040 Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09 E-Mail: compumantenimientos@prodigy.net.mx
Puebla, Pue. (Matriz): RENTA Y DATOS, S.A. DE C.V. Domicilio: 29 SUR 721 COL. LA PAZ 72160 PUEBLA, PUE. Tel: 01(52).222.891.55.77 CON 10 LINEAS E-Mail: datos@puebla.megared.net.mx	Veracruz, Ver.: CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas # 419 ENTRE PINZÓN Y ALVARADO Fracc. Reforma C.P. 91919 Tel: 01-22-91-00-31-67 E-Mail: gacosta@qplus.com.mx
Chihuahua: Soluciones Globales en Computación C. Magisterio # 3321 Col. Magisterial Chihuahua, Chih. Tel: 4136954 E-Mail: Cefeo@soluglobales.com	Cuernavaca: Compusupport de Cuernavaca SA de CV Francisco Leyva # 178 Col. Miguel Hidalgo C.P. 62040, Cuernavaca Morelos Tel: 01 777 3180579 / 01 777 3124014 E-Mail: aquevedo@compusupportcva.com
Distrito Federal: QPLUS, S.A. de C.V. Av. Coyoacán 931 Col. Del Valle 03100, México, D.F. Tel: 01(52)55-50-00-27-35 E-Mail : gacosta@qplus.com.mx	Guadalajara, Jal.: SERVICRECE, S.A. de C.V. Av. Niños Héroes # 2281 Col. Arcos Sur, Sector Juárez 44170, Guadalajara, Jalisco Tel: 01(52)33-36-15-15-43 E-Mail: mmiranda@servicrece.com
Guerrero Acapulco: GS Computación (Grupo Sesicomp) Progreso #6-A, Colo Centro 39300 Acapulco, Guerrero Tel: 744-48-32627	Monterrey: Global Product Services Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc. Bernardo Reyes, CP 64280 Monterrey N.L. México Tel: 8129-5103 E-Mail: aydeem@gps1.com.mx
MERIDA: ELECTROSER Av Reforma No. 403Gx39 y 41 Mérida, Yucatán, México CP97000 Tel: (52) 999-925-1916 E-Mail: rrrb@sureste.com	Oaxaca, Oax.: CENTRO DE DISTRIBUCION Y SERVICIO, S.A. de C.V. Murguía # 708 P.A., Col. Centro, 68000, Oaxaca Tel: 01(52)95-15-15-22-22 Fax: 01(52)95-15-13-67-00 E-Mail. gpotai2001@hotmail.com
Tijuana: STD Av Ferrocarril Sonora #3780 L-C Col 20 de Noviembr Tijuana, Mexico	FOR USA SUPPORT: ViewSonic® Corporation 381 Brea Canyon Road, Walnut, CA. 91789 USA Tel: 800-688-6688 http://www.viewsonic.com

Using the Projector Safely

Please read the following Safety Precautions before you start using the projector.

Keep this user guide in a safe place for later reference. Read all warnings and follow all instructions. Allow at least 20“ (50 cm) clearance around the projector to ensure proper ventilation. Place the projector in a well-ventilated area. Do not place anything on the projector that prevents heat dissipation. Do not place the projector on an uneven or unstable surface. The projector may fall over, causing personal injury or projector malfunction. Do not use if the projector is tilted at an angle of more than 10° degrees left or right, nor at an angle of more than 15° degrees forwards or backwards. Do not look straight at the projector lens during operation. The intense light beam may damage your eyes. Always open the lens shutter or remove the lens cap when the projector lamp is on. Do not block the projection lens with any objects when the projector is under operation as this could cause objects to become heated and deformed or even cause a fire. The lamp becomes extremely hot during operation. Allow the projector to cool for approximately 45 minutes prior to removing the lamp assembly for replacement. Do not use lamps beyond the rated lamp life. Excessive use of lamps beyond the rated life could cause them to break on rare occasions. Never replace the lamp assembly or any electronic component unless the projector is unplugged. Do not attempt to disassemble the projector. There are dangerous high voltages inside which may cause death if you should come into contact with live parts. When moving the projector, be careful not to drop or bump the projector on anything. Do not place any heavy objects on the projector or connection cables. Do not stand the projector on end vertically. Doing so may cause the projector to fall over, causing personal injury or projector malfunction. Avoid exposing the projector to direct sunlight or other sources of sustained heat. Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that may increase the temperature of the projector to dangerous levels.

Do not place liquids near or on the projector. Liquids spilled into the projector may cause it to fail. If the projector does become wet, disconnect it from the power supply and call your local service center to have the projector serviced. When the projector is under operation, you may sense some heated air and odor from its ventilation grill. It is a normal operation and not a defect. Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide and third blade are provided for your safety. If the plug does not fit into your outlet, obtain an adapter and do not attempt to force the plug into the outlet. When connecting to a power outlet, DO NOT remove the grounding prong. Please ensure grounding prongs are NEVER REMOVED. Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the projector. In some countries, the voltage is NOT stable. This projector is designed to operate safely within a voltage between 100 to 240 volts AC, but could fail if power cuts or surges of ±10 volts occur. In areas where voltage may fluctuate or cut out, it is recommended that you connect your projector through a power stabilizer, surge protector, or uninterruptable power supply (UPS). If smoke, an abnormal noise, or a strange odor is present, immediately switch the projector off and call your dealer or ViewSonic®. It is dangerous to continue using the projector. Use only attachments/accessories specified by the manufacturer. Disconnect the power cord from the AC outlet if the projector is not being used for a long period of time. Refer all servicing to qualified service personnel. CAUTION: Possibly hazardous optical radiation is emitted from this product. As with any bright light source, do not stare into the beam, RG2 IEC 62471-5:2015

Before Mounting the Projector to the Ceiling

Please read the following Safety Precautions before you start using the projector:

• If you intend to mount the projector on the ceiling, it is strongly recommended that you use a proper fitting projector ceiling mount kit and that you ensure it is securely and safely installed.
• If you use an inappropriate projector ceiling mount kit, there is a safety risk that the projector may fall from the ceiling due to an improper attachment through the use of the wrong gauge or length screws.
• You can purchase a projector ceiling mount kit from the place you purchased your projector.

Glossary of Terms

Note: Some terms may not be applicable to your device.

Aspect Ratio

Refers to the ratio of the image width to the image height.

Brightest Mode

Maximizes the brightness of the projected image. This mode is ideal for environments where extra-high brightness is required, such as using the projector in well lit rooms.

Brightness

Adjusts background black levels of the screen image.

CEC (Consumer Electronics Control)

Synchronizes power on/off operation via HDMI connection. That is, if a device that also supports CEC function is connected to the HDMI input of the projector, when the projector’s power is turned off, the power of the connected device will also be turned off automatically. When the power of the connected device is turned on, the projector’s power will be turned on automatically.

Color

Adjusts the color saturation.

Color Temperature

Allows users to select specific color temperature settings to further customize their viewing experience.

Contrast

Adjusts the difference between the image background (black level) and the foreground (white level).

Focus

Manually improve the clarity of the projected image.

Gamma

Allows the user to manually select the greyscale curve of the projector.

HDMI

Audio/Video interface used to transmit video and audio via a single cable.

HDMI Range

Allows the user to select HDMI greyscale range between 0~255 (full range) , 16~240 (limited range) or Auto by the signal type detected.

HDR (High-Dynamic Range)

Keeps the brightness level and enhances details on the dark level.

High Altitude Mode

Optional mode for users who live in an environment between 1,500 m and 3,000 m above sea level, and the temperature is between 5° C and 25° C. Activating it will improve projector cooling and performance.

Information

Displays the timing mode (video signal input), the projector model number, the serial number, and the ViewSonic® website URL.

Input Select

Toggles between the various input options that are available for the projector.

Keystone

The distortion of an image caused by projecting it onto an angled surface.

Light Source Level

Use Normal or Eco mode to adjust the brightness level and power consumption.

Movie Mode

A Picture Mode appropriate for playing colorful movies, video clips from digital cameras, or DVs through the PC input. Best for a low light environment.

Sharpness

Adjusts the picture quality.

Troubleshooting Common Problems

Why doesn't the projector turn on?

Solution 1 ► Ensure the power cord is properly attached to the projector and to the power outlet.

Solution 2 ► If the cooling process has not completed, please wait until it has finished then try to turn on the projector again.

Solution 3 ► If the above does not work, try another power outlet or another electrical device with the same power outlet.

Solution 4 ► Check that the battery has remaining power, or needs external power.

Why is there no picture?

Solution 1 ► Ensure the video source cable is connected properly, and that the video source is turned on.

Solution 2 ► If the input source is not selected automatically, select the correct source with the Source key on either the projector or the remote control.

What should I do if the image is blurry?

Solution 1 ► Adjusting the Focus Ring will help correctly focus the projection lens.

Solution 2 ► Ensure the projector and screen are aligned properly. If necessary, adjust the height of the projector as well as the projection angle and direction.

Why is the remote control not working?

Solution 1 ► Ensure there are no obstacles between the remote control and projector; and that they are within 8 m (26 ft) of each other.

Solution 2 ► The batteries may be out of power, please check and replace if necessary.

What should I do if the projector freezes or doesn't respond?

Solution ► Using a paper clip, carefully insert it into the Reset button at the rear of the projector to reset the device.

Maintaining the Projector

General Precautions

• Make sure the projector is turned off and the power cable is unplugged from the power outlet.
• Never remove any parts from the projector. Contact ViewSonic® or a reseller when any part of the projector needs replacing.
• Never spray or pour any liquid directly onto the case.
• Handle the projector with care, as a darker-colored projector, if scuffed, may show marks more clearly than a lighter-colored projector.

Cleaning the Lens

• Use a canister of compressed air to remove dust.
• If the lens is still not clean, use lens-cleaning paper or moisten a soft cloth with lens cleaner and gently wipe the surface.

Important: Never rub the lens with abrasive materials.

Cleaning the Case

• Use a soft, lint-free, dry cloth to remove dirt or dust.
• If the case is still not clean, apply a small amount of non-ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.

Important: Never use wax, alcohol, benzene, thinner, or other chemical detergents.

Storing the Projector

If you intend to store the projector for an extended period of time:

• Ensure the temperature and humidity of the storage area are within the recommend range.
• Retract the adjuster foot completely.
• Remove the batteries from the remote control.
• Pack the projector in its original packaging or equivalent.

Disclaimer

• ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the lens or case. Some chemical cleaners have been reported to damage the lens and/or case of the projector.
• ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.