X100-4K+

From ViewSonic User Guide Database
X100-4K+ Full Guide
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Features

  • Central and Wide lens shift range is excellent for home cinema projection. Project a 100” screen from 2.65 meters.
  • Compatible home automation system with LAN control smart technology. It’s easy to control your smart home equipment.
  • 12V trigger, Motorized Focus, and Screen Mirroring features.
  • 16 GB internal storage (Max. 12 GB available for user storage).
  • Various Color modes for different projection purposes.
  • Multi-language On-Screen Display (OSD) menus.

Package Contents

NOTE: The power cord and remote control included in your package may vary depending on your country. Please contact your local reseller for more information.

Projector Overview

Projector - Controls and Functions

X100-4K Overview1.png

Lens Shift Cover

X100-4K Overview2.png

Keypad Cover

X100-4K Overview3.png

I/O Ports

X100 IO Ports.png
Number Port Description
1 AUDIO OUT (3.5 mm jack) Audio signal output socket
2 AUX (3.5 mm jack) Audio signal input socket
3 12V Trigger 12V DC output terminal
4 RS-232 RS-232 control port
5 COMPUTER IN VGA signal input port
6 USB (5V/2A Out) USB 3.0 Type A port (USB Reader - FAT32)
7 HDMI 1/2/3/4[1] HDMI port[2]
8 LAN RJ45 LAN port
9 CONTROL Compatible home automation system
10 S/PDIF S/PDIF signal output socket
11 WIRE IR Connection port for IR sensor extender
12 Service For Firmware updates
  1. Supports HDCP 2.0/HDMI 2.2.
  2. iPhone/iPad users will need to buy an additional adapter. To avoid compatibility issues, please use Apple authorized accessories.
X100 WiFi Dongle Location.png

Overview

Remote Control
Button Icon Description
Power M2 Power Icon.png Turns the projector On or Off.
Source M2 Source Icon.png Displays the input source selection bar.
Focus M2 Focus Icon.png Automatically focus the image.

To manually adjust, press and hold the Focus button on the remote control for three (3) seconds.

Setting M2 Setting Icon.png Displays the Settings menu.
App Menu M2 App Icon.png Displays the Application menu.
Up/Down/Left/Right M2 Selection Icon.png Navigates and selects the desired menu items and makes adjustments.
OK M2 OK Icon.png Confirms the selection.
Return M2 Return Icon.png Returns to the previous screen.
Home M2 Home Icon.png Access the Home menu.
Volume Down M2 Volume Down Icon.png Decreases the volume level.
Mute M2 Mute Icon.png Mute/unmute.
Volume Up M2 Volume Up Icon.png Increase the volume level.
Network Setting M2 Network Icon.png Displays Network settings.
Audio Mode M2 Audio Icon.png Displays the audio mode settings.
Bluetooth M2 BT Icon.png Launch Bluetooth search.


Remote Control
Button Icon Description
Power X10 Power Icon.png Turns the projector On or Off.
Source X10 Source Icon.png Displays the input source selection bar.
Focus X10 Focus Icon.png Automatically focus the image.

To manually adjust, press and hold the Focus button on the remote control for three (3) seconds.

Setting X10 Setting Icon.png Displays the Settings menu.
Audio Mode X10 Audio Icon.png Displays the speaker settings.
Bluetooth X10 BT Icon.png View Bluetooth options.
Up/Down/Left/Right X10 Wheel Icon.png Navigates and selects the desired menu items and makes adjustments.
Shuttle Wheel Left/Right
OK X10 Ok Icon.png Confirms the selection.
Return X10 Return Icon.png Returns to the previous screen.
Home X10 Home Icon.png Access the Home menu.
Volume Control X10 Volume Icon.png Increases/decreases the volume level or mutes/unmutes it.

Effective Range

IR Receiver Location

To ensure proper function of the remote control follow the steps below:

  1. The remote control must be held at an angle within 30° perpendicular to the projector’s IR remote control sensor(s).
  2. The distance between the remote control and the sensor(s) should not exceed 8 m (26 ft.)
NOTE: Refer to the illustration for the location of the infrared (IR) remote control sensor(s).

Replacing the Batteries

  1. Remove the battery cover from the bottom of the remote control by pressing the finger grip and sliding it across.
  2. Remove any existing batteries (if necessary) and install two AAA batteries.
NOTE: Observe the battery’s polarities as indicated.
  1. Replace the battery cover by aligning it with the base and pushing it back into position.
NOTE:
  • Avoid leaving the remote control and batteries in excessive heat or a humid environment.
  • Replace only with the same or equivalent type recommended by the battery manufacturer.
  • If the battery is drained or if you will not be using the remote control for an extended period of time, remove the battery to avoid damage to the remote control.
  • Dispose of used batteries according to the manufacturer’s instructions and local environment regulations for your region.

Choosing a Location - Projector Orientation

Personal preference and room layout will decide the installation location. Consider the following:

  • Size and position of your screen.
  • Location of a suitable power outlet.
  • Location and distance between the projector and other equipment.
Location Description
Front Table The projector is placed near the floor in front of the screen.
Front Ceiling The projector is suspended upside-down from the ceiling in front of the screen.
Rear Table[1] The projector is placed near the floor behind the screen.
Rear Ceiling[1] The projector is suspended upside-down from the ceiling behind the screen.
  1. 1.0 1.1 A rear projection screen is required.

Projection Dimensions

X100 Projection Dimensions.png
NOTE: (e) = Screen | (f) = Center of Lens

16:9 Image on a 16:9 Screen

(a) Screen Size (b) Projection Distance (c) Image Height (d) Vertical Offset
Minimum Maximum
in. cm in. cm in. cm in. cm in. cm
40 101.6 41.84 106.3 50.29 127.5 19.61 49.8 12.75 32.4
60 152.4 62.75 159.4 75.3 191.3 29.42 74.7 19.12 48.6
70 177.8 73.21 186 87.85 223.2 34.32 87.2 22.31 56.7
80 203.2 83.67 212.5 100.41 255 39.22 99.6 25.49 64.8
90 228.6 94.13 239.1 113 286.9 44.12 112.1 28.68 72.8
100 254 104.59 265.7 125.51 318.8 49.03 124.5 31.87 80.9
120 304.8 125.51 318.8 150.61 382.5 58.83 149.4 38.24 97.1
150 381 156.88 398.5 188.26 478.2 73.54 186.8 47.8 121.4
200 508 209.18 531.3 251.01 637.6 98.05 249.1 63.73 161.9
These figures are for reference purposes only. Please refer to the actual projector for the precise dimensions.

Mounting the Projector

NOTE: If you buy a third party mount, please use the correct screw size. Screw size can vary depending on the thickness of the mounting plate.
  1. To ensure the most secure installation, please use a ViewSonic® wall or ceiling mount.
  2. Ensure the screws used to attach the mount to the projector meet the following specifications:
  • Screw type: M6 x 8
  • Maximum Screw Length: 8 mm

X100 Mount.png

CAUTION
  • Avoid installing the projector near a heat source or air conditioner.
  • Keep at least a 10 cm (3.9 in.) gap between the ceiling and the bottom of the projector.

Connecting to Power

Connecting to Power
  1. Connect the power cord to the AC IN jack at the rear of the projector.
  2. Plug the power cord into a power outlet.
NOTE: When installing the projector, incorporate a readily accessible disconnect device in the fixed wiring, or connect the power plug to an easily accessible outlet near the unit. If a fault should occur during operation of the projector, use the disconnect device to switch off the power supply, or disconnect the power plug.

Connecting to External Devices

HDMI Connection

X100 HDMI Connect.png

Connect one end of an HDMI cable to the HDMI port of your video device. Then connect the other end of the cable to the HDMI 1/2/3/4 port (each support HDCP 2.0/HDMI 2.2) of your projector.

NOTE: iPhone/iPad users will need to use an additional adapter.

Audio Connection

X100 Audio Connect.png

You can connect to various external sound delivery devices via the Audio Out, AUX (Audio In), and S/PDIF ports.

NOTE: AUX(Audio In) is available for VGA input only.

USB and Network Connection

Just like any PC, it is easy to connect various USB devices, dongles, and networking devices.

X100 USB Net Connect.png

RS-232 Connection

When you use a RS-232 serial cable to connect your display to an external computer certain functions can be controlled remotely by the PC, including Power On/Off, Volume adjustment, Input select, Brightness, and more.

X100 RS232 Connect.png

Additional Connection Options

The X100-4K also supports several additional and convenient connection options such as: 12V Trigger for screens and curtains, VGA for computer connection, and Wired IR for extending the IR receiver range.

X100 Additional Connect.png

Voice Control

The X100-4K projector is embedded with voice control technology, making projector control even easier. Voice Control allows the user to easily control the projector via Google Assistance or Alexa.

Connecting to Networks

Wi-Fi Connection

A Wi-Fi dongle is an included accessory for the X100-4K. You can follow the below steps to set the connection.

To connect to a Wi-Fi network:

  1. Insert the Wi-Fi dongle into the projector’s Wi-Fi dongle socket.
  2. Go to: Home > Settings > Network Settings > Wi-Fi
  3. Press Left or Right on the remote control to select On.
  4. Available Wi-Fi networks will then be displayed. Select one of the available Wi-Fi networks.
  5. If you connect to a secure Wi-Fi network, you must enter the password when prompted.


Custom SSID

  1. Ensure the Wi-Fi dongle is plugged into the projector’s Wi-Fi dongle socket.
  2. Go to: Home > Settings > Network Settings > Wi-Fi
  3. Press Left or Right on the remote control to select On.
  4. From the available Wi-Fi networks list select Others and press OK on the remote control.
  5. Enter the SSID and select the security level.
  6. Enter the password when prompted.

Wired Connection

You can easily connect to wired Internet networks and customize the connection as well.

  1. Plug the RJ45 cable into the LAN port of the projector, then ensure the other end is plugged into your wired Internet source.
  2. Go to: Home > Settings > Network Settings > Wired LAN Control
  3. You can Configure the IP automatically or manually. Choosing Manual will allow access to IP Address, Subnet Mask, Default Gateway, and DNS Server.
NOTE: It is recommended to let the system configure the network settings automatically by choosing Automatic for Configure IP.

vRemote App

The vRemote App allows the user to control the projector via their personal mobile device. Users can change the input source, and mute/unmute or power on/off the projector.

VRemote App.png

To use the vRemote App:

  1. Download the App from Google Play or the Apple App Store and install it on your mobile device.
  2. Enable, open, and login to the application.
  3. Press the “Add Device” icon.
  4. Press the “Next” icon.
  5. Use the camera to scan the QR Code.
  6. Now you are ready to control the projector.

Wireless Screen Mirroring

Screen Mirroring provides a 5GHz Wi-Fi connection for users to mirror the screen on their personal device.

NOTE: Ensure your device is connected to the same network as the projector.
Wireless Screen Mirroring Update.png

For iOS:

  1. Access the drop down control menu.
  2. Select the “Screen Mirroring” icon.
  3. Choose “ViewSonic PJ-XXXX”.

For Android:

  1. Download and install the “Google Home” application and open it.
  2. Pull-to-refresh the app and wait for 30 seconds.
  3. “ViewSonic PJ-XXXX” will now be visible, select it.
NOTE: Some Android devices support direct “Casting”. If your device does, go to the Casting feature and choose “ViewSonic PJ-XXX” from the list of available devices. You can also scan the FAQ QR code and follow the steps to directly cast your Android device.

Starting the Projector

  1. Ensure the projector’s power cord is properly connected to a power outlet.
  2. Press the Power button to turn on the projector.
NOTE: The Status LED will be blue during startup.

First Time Activation

If the projector is activated for the first time, you will need to select your Preferred Language, Projection Orientation, Network Settings, and Source Input. Follow the on-screen instructions using the OK and Up/Down/Left/Right buttons on the remote control. When the Finish screen appears, this indicates the projector is ready to use.

Preferred Language

Select the desired language and press OK to confirm the selection.

X100 Preferred Language.jpg

Projection Orientation

Select the preferred projection orientation and press OK to confirm the selection.

X100 Projection Orientation.png

Source Input

Quickly access the Source Input menu by pressing the Down button on the remote control when at the Home Screen. Additionally, you can press the Source button on the remote control.

X100 Source Input.png

Selecting an Input Source

The projector can be connected to multiple devices at the same time. However, it can only display one full screen at a time.

X100 Input Source.svg

The projector will automatically search for input sources. If multiple sources are connected, press the Source button on the remote control to select the desired input, or press the Down button when at the Home Screen until the source list is displayed.

NOTE: Ensure the connected sources are also turned on.

Adjusting the Projected Image

Adjusting the Projector's Height and Projection Angle

The projector is equipped with two (2) adjuster feet. Adjusting the feet will change the projector’s height and the vertical projection angle.

X100 Height Adjust.svg

Fine-Tuning the Image Size and Clarity

To adjust the projected image to the size that you need, rotate the Zoom ring.

X100 Zoom Adjust.svg

You can also improve the clarity of the image by pressing the Focus button, then using the Left and Right buttons on the remote control.

Controlling the Projected Image

By using the Lens Shift Knobs on the projector, you can adjust the vertical lens shift by +65% or the horizontal lens shift by +/- 25%, which offers the convenience of not needing to physically move or interact with the projector. This is especially important when the projector is mounted to the ceiling.

X100 Lens Shift.svg
CAUTION: Do not rotate the lens shift knob any further when you hear the click sound. Overturning the knob may cause damage. Press down on the lens shift knob to rotate back.

Lens Shift Guideline

X100 Lens Shift Guide.svg

Shutting Down the Projector

  1. Press the Power button on the projector or remote control and the following message will appear:
  2. X100 Shutdown.jpg
  3. Press the Up/Down buttons on the remote control to select Turn Off and press OK on the remote control.
  4. The Status LED will turn solid red once turned off.
NOTE: When pressing Power on the remote control, you can choose from three options: Turn Off, Restart, and Turn light source Off.

Home Screen

The Home Screen is displayed every time you start the projector. To navigate the Home Screen, simply use the directional buttons on the remote control. You can return to the main Home Screen at any time by pressing the Home button on the remote control, regardless of what page you are on.

X10 Home Screen.png

Aptoide

The projector is pre-loaded with the Aptoide store, which allows users to download and install different Apps.

  1. Select: Home > Aptoide.
  2. Use the directional buttons to navigate the menu options. When you find your preferred App, press the OK button to install it.
NOTE: Users can install third-party Apps by .apk file in File Management. However, some third-party Apps may have compatibility issues. Additionally, some Apps may be Region-Specific and/or require a keyboard and mouse.

Apps Center

View, launch, and uninstall Apps.

  1. To view your Apps, select: Home > Apps Center.
  2. Use the directional buttons to select the desired App. Then press OK on the remote control to launch the App.
NOTE: Press the Home button on the remote control to return to the Home Screen at anytime.

To Uninstall Apps

  1. Open the Apps Center by selecting: Home > Apps Center.
  2. Use the directional buttons to select the desired App.
  3. Press and hold OK on the remote control for three (3) seconds.
  4. Select OK to uninstall the App.
NOTE: Press the Home button on the remote control to return to the Home Screen at anytime.

File Management

Easily manage files and folders.

  1. Select: Home > File Management.
  2. Select a device on the source list: USB, Local Storage, MicroSD, etc. Use the directional buttons to select the desired file. Then press OK on the remote control to open the selected file.
  3. Press the Return button to go to a previous a level.
NOTE: Press the Home button on the remote control to return to the Home Screen at anytime.

How to Edit a File

X100 File Management Edit.png
  1. While in File Management, press and hold the OK button for three (3) seconds.
  2. A check box will appear at the front of each file. Use the directional buttons and press OK to select one or more files.
  3. By pressing the Right button, Copy, Paste, Cut, Delete, Select All, and Return boxes will be available for use.
  4. Select your desired action and press OK to execute.
  5. If you are Copying or Cutting, select your destination folder to complete the process.

How to Use Control Bar Buttons

The Control Bar buttons will appear on screen if a video, music, or photo file are selected to be opened.

X100 Control Bar.png

Tips for using USB
When using USB for reading and/or storage please keep in mind the following:

  1. Some USB storage devices may not be compatible.
  2. If you use an USB extension cable, the USB device may not recognize the USB.
  3. Only use USB storage devices formatted with Windows FAT32 or NTFS file system.
  4. Larger files will need extra time to load.
  5. Data on USB storage devices may be damaged or lost. Back up important files.

Supported File Formats

  • Supported Office formats:
X10 Office Files.png
  • Supported Multimedia formats:
X100 Media Files.png

Video - File Management

Setting

Under Setting you can adjust Network, Basic, and Advanced Settings, Date & Time, Firmware Update, and view Information.

Network Settings

  1. Select: Home > Setting > Network Settings.
  2. Choose from one of the available options: Wi-Fi or Wired LAN.

Basic Settings

  1. Select: Home > Setting > Basic Settings.
  2. Use the Up and Down buttons to select the desired option and press OK. Then use the Left and Right buttons to make adjustments or selections.
  3. To return to a previous menu press the Return button.

Date & Time

Adjust Date, Time, Time Zone, and Time Format.

NOTE: The time is displayed in the top-right corner after connecting to the Internet.
  1. Select: Home > Setting > Date & Time.
  2. Use the Up and Down buttons to select the desired option and press OK. Then use the Left and Right buttons to make adjustments or selections.

Firmware Upgrade

Users can update the firmware by internet or USB, and check the version number.

NOTE: Do not unplug the power cord, USB, or disconnect from the Internet during the upgrading process.
  1. Before entering the Firmware Upgrade menu, ensure the projector is connected to the Internet.
  2. To enter the menu, select: Home > Setting > Firmware Upgrade.

Firmware Update Online

  1. Go to: Home > Setting > Firmware Upgrade > Software Update Online.
  2. Select Enter by pressing OK on the remote control.
  3. The system will check the ViewSonic website (OTA) and display a dialog message if there is new Firmware.
  4. After selecting Yes, a progress bar will appear as the update process begins.
  5. After reaching 100% the projector will restart. The whole process will take about 10 minutes.
  6. After updating the Firmware, it will take a few minutes to restart the projector.

Firmware Update by USB

NOTE: NTFS format, read only.
  1. Download the latest version from the ViewSonic website and copy the file to a USB device.
  2. Plug the USB into the projector, then go to: Home > Setting > Firmware Upgrade > Software Update By USB.
  3. Select Enter by pressing OK on the remote control.
  4. The system will detect the Firmware version and display the above dialog message.
  5. After selecting Yes, a progress bar will appear as the update process begins.
  6. After reaching 100% the projector will restart. The whole process will take about 10 minutes.
  7. After updating the Firmware, it will take a few minutes to restart the projector.

Advanced Settings

  1. Select: Home > Setting > Advanced Settings.
  2. Use the Up and Down buttons to select the desired option and press OK. Then use the Left and Right buttons to make adjustments or selections.
  3. To return to a previous menu press the Return button.

Information

NOTE: Press the Home button on the remote control to return to the Home Screen at anytime.
  1. Select: Home > Setting > Information.
  2. View system status and information.

Adding Apps

Add your favorite Apps to the Home Screen.

  1. From the Home Screen, select Add App and then press OK on the remote control.
  2. Use the directional buttons to select the desired App and press OK.
  3. Now your favorite App will appear on the Home Screen.

Delete Apps from the Home Screen

  1. From the Home Screen, select the App you want to delete and press and hold OK for three (3) seconds.
  2. The message, “Do you want to Delete this application from My Favorites?” will appear.
  3. Select Yes, and press OK to delete the App.

Controlling the Projector through a LAN Environment

The projector supports Crestron® software. With the correct settings in the LAN Control Settings menu, you can manage the projector from a computer using a web browser when the computer and projector are properly connected to the same local area network.

X100 LAN Envi.png

Configuring the LAN Control Settings

If you are in an Automatic IP environment:

  1. Take a RJ45 cable and connect one end to the RJ45 Control port of the projector, and the other end to your network.
  2. Go to: Setting > Network Settings > Wired LAN Control.
  3. Select Configure IP and ensure it is set to Automatic.
  4. Wait for 15-20 seconds, then re-enter LAN Settings. Now, the projector’s IP Address, Subnet Mask, Default Gateway, and DNS Server settings will be displayed.
  5. Make note of the IP Address displayed in the Projector IP Address row.
NOTE:
  • If the Projector IP Address still does not appear, contact your network administrator.
  • If the RJ45 cables are not properly connected, the Projector IP Address, Subnet Mask, Default Gateway, and DNS Server will display 0.0.0.0. Ensure the cables are properly connected and try the above steps again.
  • If you need to connect to the projector in its Standby Mode, set Standby LAN Control to On in the Network Settings menu.

If you are in a Manual Static IP environment:

  1. Take a RJ45 cable and connect one end to the RJ45 Control port of the projector, and the other end to your network.
  2. Go to: Setting > Network Settings > Wired LAN Control.
  3. Highlight LAN Settings and select Manual IP.
  4. Contact your ITS administrator for information on the Projector IP Address, Subnet Mask, Default Gateway, and DNS Server.
  5. Using the directional buttons, select the item you want to modify, and press Left/Right to enter the value.
  6. To save, select Apply and press Enter.
NOTE: If the RJ45 cables are not properly connected, the Projector IP Address, Subnet Mask, Default Gateway, and DNS Server will display 0.0.0.0. Ensure the cables are properly connected and try the above steps again.

Controlling the Projector through a Web Browser

Once you have the correct IP Address for the projector and the projector is On or in Standby Mode, you can use any computer that is on the same local area network to control the projector.

NOTE:
  • If you are using Microsoft Internet Explorer, make sure it is version 7.0 or higher.
  • The screenshots are for reference only, and may differ from the actual design.
  • Please pay attention to the limitation of input length (including space and other punctuation keys) in the list below:

Category Item Input Length Maximum Number of Characters
Network Settings Network DHCP/Manual (N/A)
IP Address XXX.XXX.XXX.XXX
Subnet Mask XXX.XXX.XXX.XXX
Gateway XXX.XXX.XXX.XXX
DNS Server XXX.XXX.XXX.XXX
Password Administrator (N/A)
New Password 4
Confirm Password 4
SNMP SysLocation 22
SysName 22
SysContact 22
Email Alert Email Setting To 40
Cc 40
Subject 40
From 40
SMPT Setting Server 30
User Name 21
Password 14
Email Alert Alert Condition Fan Error (N/A)
Light Source Error (N/A)
Over Temperature (N/A)
Submit (N/A)
Issue Test Mail (N/A)
  1. Enter the address of the projector in the address bar of your browser and press Enter.
  2. X100 Control Web 1.png
  3. The main page of the Network Control will load:
    X100 Control Web 2.jpg
    NOTE: Accessing the Network Settings, Email Alert page, or Projector/LAN Firmware update page requires the Administrator’s password. The default password is 0000.
  4. This page allows you to make adjustments to the SNMP settings.
  5. If your projector is connected to a network which supports Simple Mail Transfer Protocol (SMTP), you can configure it to alert you via email on significant events.
  6. The Crestron (e-Control)® page displays the Crestron e-Control user interface.

About Crestron e-Control®

The Crestron e-Control® page provides a variety of virtual keys to control the projector or adjust the projected pictures.

X100 Control LAN 3.png
  1. These buttons function the same as the ones on the OSD Menus or remote control.
  2. To switch between input signals, click on the desired signal.
NOTE:
  • The source list varies according to the connections available on the projector.
  • When you use the projector control panel or remote control to change the OSD Menu settings, it make take a while for the web browser to synchronize these changes with the projector.

The Tools page allows you to manage the projector, configure the LAN control settings, and secure access to remote network operations on the projector.

X100 Control Web 4.png
  1. This section is only used with the Crestron Control System. Please contact Crestron or refer to its user manual for setup information.
  2. Name the projector, keep track of its location, and the person in charge of it.
  3. Adjust the LAN Control Settings.
  4. Once set, access to the remote network operation on the projector will be password protected.
  5. Once set, access to the Tools page will be password protected.
    NOTE:
    • To prevent errors, only input the English alphabet and digits on the Tools page.
    • After making the adjustments, press the Send button and the data will be saved for the projector.
  6. Press Exit to go back to the Remote Network Operation page.

Please pay attention to the limitation of input length (including space and other punctuation keys) in the list below:

Category Item Input Length Maximum Number of Characters
Crestron Control IP Address 16
IP ID 4
Port 5
Projector Projector Name 22
Comment 32
Assigned To 22
Network Configuration DHCP (Enabled) (N/A)
IP Address 16
Subnet Mask 16
Default Gateway 16
DNS Server 16
User Password Enabled (N/A)
New Password 15
Confirm 15
Admin Password Enabled (N/A)
New Password 15
Confirm 15

The Info page displays the information and status of the projector. For more information, visit: http://www.crestron.com.

Input Source Selected - On-Screen Display (OSD) Menu Tree

Image Setting

Sub-menu Menu Option
Color Mode Brightest  
TV
Movie
Gaming
User 1
User 2
ISF Day
ISF Night
Brightness (-/+, 0~100)
Contrast (-/+,-50~50)
Color Temp 6500K
7500K
9300K
User
Red Gain (-/+, 0~199)
Green Gain (-/+, 0~199)
Blue Gain (-/+, 0~199)
Red Offset (-/+, 0~199)
Green Offset (-/+, 0~199)
Blue Offset (-/+, 0~199)
Tint (-/+, -99~99)  
Saturation (-/+, 0~199)
Sharpness (-/+, 0~31)
Gamma 1.8
2.0
2.2
2.35
2.5
sRGB
Cubic
Color Management Primary Color Red
Green
Blue
Cyan
Magenta
Yellow
Hue (-/+, -99~99)
Saturation (-/+, 0~199)
Gain (-/+, 0~195)
Phase  
Vertical Position
Horizontal Position
ISF Setting Off  
On
ISF Mode Enable
Disable
Light Source Level Full
Eco
Dynamic Black 1
Dynamic Black 2
Reset ISF Current Color Calibration OK  
Cancel
Test Pattern OK
Reset Current Color Settings OK
Cancel

Advanced

Sub-menu Menu Option
Aspect Ratio Auto  
4:3
16:9
16:10
2.35:1
Anamorphic
Native
HDR Auto
SDR
EOTF Low
Mid
High
Frame Interpolation Low
Mid
High
Off
HDMI Range Auto
Full
Limited
3D Settings 3D Sync Auto
Off
3D Sync Invert Disable
Invert
harman/kardon Audio Mode Movie
Music
User
100Hz  
500Hz
1500Hz
5000Hz
10000Hz
Audio Volume (-/+, 0~50)
Mute Off
On
S/PDIF Off
On
Information Source  
Resolution
3D Format
HDR

Home Screen - On-Screen Display (OSD) Menu Tree

Aptoide

Apps Center

File Management

Setting

Sub-menu Menu Option
Network Settings Wi-Fi Off  
On SSID:
Configure IP
IP Address
Subnet Mask
Default Gateway
DNS Server
Others
Wired LAN Configure IP Automatic
Manual
IP Address xxx.xxx.xxx.xxx
Subnet Mask xxx.xxx.xxx.xxx
Default Gateway xxx.xxx.xxx.xxx
DNS Server xxx.xxx.xxx.xxx
Wired LAN Control Configure IP Automatic
Manual
IP Address xxx.xxx.xxx.xxx
Subnet Mask xxx.xxx.xxx.xxx
Default Gateway xxx.xxx.xxx.xxx
DNS Server xxx.xxx.xxx.xxx
Standby LAN Control Off  
On
Basic Settings Language English
French
German
Italian
Spanish
Russian
繁體中文
簡體中文
日本語
韓語
Swedish
Dutch
Turkish
Czech
Portuguese
Thai
Polish
Finnish
Arabic
Indonesian
Hindi
Vietnam
Greek
Projector Projection Front Table
Front Ceiling
Rear Table
Rear Ceiling
Keystone (-/+, -40~40)
Focus OK
Test Pattern OK
Standby Voice Control Off
On
Date & Time Automatic Date & Time Off
On
Date  
Time
Time Zone
Time Format 12 hours
24 hours
Firmware Upgrade Software Update Online  
Software Update by USB
OTA Reminder Disable
Enable
Software Version  
Advanced Settings Power On Source Home  
HDMI 1
HDMI 2
HDMI 3
HDMI 4
Computer In
Power On Ring Tone Off  
On
Auto Power On CEC Disable
Enable
Smart Energy Auto Power Off Disable
10 minutes
20 minutes
30 minutes
Sleep Timer Disable
30 minutes
1 hour
2 hours
3 hours
4 hours
8 hours
12 hours
Power Saving Enable
Disable
harman/kardon Audio Mode Movie
Music
User
100Hz  
500Hz
1500Hz
5000Hz
10000Hz
Audio Volume (-/+, 0~50)
Mute Off
On
S/PDIF Off
On
Light Source Level Full  
Eco
Dynamic Black 1
Dynamic Black 2
High Altitude Mode Off
On
RS-232 Control Off
On
Reset Settings Yes
Cancel
Reset to Factory Default Yes
Cancel
Information Light Source Hours  
System Version
Memory Information
Network Mac Address
Wi-Fi Mac Address
Serial Number

Screen Mirroring

Add App

Input Source Selected - On-Screen Display (OSD) Menu Options

Image Setting Menu

Menu Option Description
Color Mode The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal.

Brightest
Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required, i.e. well-lit rooms.

TV
Optimized for viewing sports in well-lit environments.

Gaming
Designed for playing video games.

Movie
Appropriate for colorful movies, video clips from digital cameras, or DVs through the PC input. Best for low-light environments.

User 1/User 2
Recalls the customized user settings.

ISF Day/ISF Night
The X100-4K provides the calibration tools to allow ISF-certified technicians to provide on-site tuning of Day and Night modes to fit each user’s requirement in bright and dark environments.

Brightness The higher the value, the brighter the image. Lower values will result in a darker image.
Projector Brightness.png
Contrast Use this to set the peak white level after you have previously adjusted the Brightness setting to suit your selected input and viewing environment.
Projector Contrast.png
Color Temp Select the color temperature setting.
  • 6500K: Maintains normal white coloring.
  • 7500K: A higher, cooler color temperature than 6500K.
  • 9300K: The highest color temperature; makes the image appear the most bluish-white.
  • User Color: Adjust red, green, and blue values as desired.
Tint The higher the value, the more greenish the picture becomes. The lower the value, the more reddish the picture becomes.
Saturation Refers to the amount of that color in a video picture. Lower settings produce less saturated colors; in fact, a setting of “0” removes that color from the image entirely. If the saturation is too high, that color will be overpowering and unrealistic.
Sharpness A high value results in a sharper picture; a low value softens the picture.
Gamma Reflects the relationship between input source and picture brightness.
Color Management Only in permanent installations with controlled lighting levels such as: boardrooms, lecture halls, or home theaters should Color Management be considered.
RGB Wheel.png

Color Management provides fine color control adjustment to allow for more accurate color reproduction, should you require it.

If you have purchased a test disc, which contains various color test patterns and can be used to test the color presentation on monitors, TVs, projectors, etc., you can project any image from the disc on the screen and enter the Color Management menu to make adjustments.

Reset Current Color Settings Return current color settings to their default values.
Phase Adjusts the clock phase to reduce image distortion.
NOTE: This function is only available when a PC input signal is selected.
Position Adjust the position of the projected image.
NOTE:
  • This function is only available when a PC input signal is selected.
  • The adjustment range may vary under different timings.
ISF Setting Enable the ISF menu for ISF customized image calibration. If requested, the ISF Passcode is: Up, Down, Up, Down, Left, Right.
ISF Mode Enable/disable “ISF Day/ISF Night” from the color mode menu.
Light Source Level Select the suitable power consumption of the LED.
Reset ISF Current Color Calibration Return the calibration settings to their default values.
Test Pattern Test the color presentation of the projector.
Reset Current Color Settings Return current color settings to their default values.

Advanced Settings Menu

Menu Option Description
Aspect Ratio The Aspect Ratio is the ratio of the image width to the image height. With the advent of digital signal processing, digital display devices, like this projector, can dynamically stretch and scale the image output to a different aspect than that of the image input signal.
NOTE: Only supports HDMI/Computer signal input.

Auto
Scales an image proportionally to fit the projector’s native resolution in its horizontal width. This is suitable for the incoming image which is neither 4:3 nor 16:9 and you want to make the most use of the screen without altering the image’s aspect ratio.

4:3
Scales an image so that it is displayed in the center of the screen with a 4:3 aspect ratio. This is most suitable for 4:3 images like computer monitors, standard definition TV, and 4:3 aspect DVD movies, as it displays them without aspect alteration.

16:9
Scales an image so that it is displayed in the center of the screen with a 16:9 aspect ratio. This is most suitable for images which are already in a 16:9 aspect, like high definition TV.

16:10
Scales an image so that it is displayed in the center of the screen with a 16:10 aspect ratio. This is most suitable for images which are already in a 16:10 aspect.

Native
Projects the image as its original resolution and resizes it to fit within the display area. For input signals with lower resolutions, the projected image will be displayed in its original size.

2.35:1
Scales a 2.35:1 aspect image so that it fills the screen.

Anamorphic
Scales an image so that it is displayed in the center of the screen with a 2.40:1 aspect ratio.

HDR The projector supports HDR imaging. It can automatically detect the dynamic range of the source from the HDMI 1/2/3/4 ports, and optimize settings to reproduce contents under a wide range of light conditions.
EOTF Automatically adjusts the brightness levels of your image according to the input source. You can also manually select a brightness level to display better picture quality.
NOTE: This function is not available when SDR is selected in the HDR menu.
Frame Interpolation Smooths the picture quality of high speed moving objects. This is especially for users who enjoy fast paced sporting events.
HDMI Settings Range

Select a suitable color range according to the color range setting of the connected output device.

  • Full: Sets the color range from 0~255.
  • Limited: Sets the color range from 15~235.
  • Auto: Sets the projector to detect the range of the input signal automatically.
3D Settings Enables you to enjoy 3D movies, videos, and sporting events in a more realistic way by presenting the depth of the images while wearing 3D glasses.

3D Sync
Adjust and choose from: Auto or Off.

3D Sync Invert
Allows for correction if the 3D image depth is inversed.

harmon/kardon Adjust the audio settings.
Information Shows Input Source, Resolution, 3D format, and HDR.

Home Screen - On-Screen Display (OSD) Menu Options

Aptoide

Use to download common, popular Apps.

X10 Aptoide 2.png

Apps Center

Access and view all the applications you have installed.

X10 Apps Center.png

File Management

Provides a user interface to manage files and folders.

X100 File Management.png

Setting

Manage various categories such as: Network settings, Basic and Advanced settings, Date & Time, Firmware update, and system Information.

X10 Settings.png

Basic Settings

Menu Option Description
Language Select your desired language.
Projector Position Select the preferred projection position.
Keystone Adjust trapezoidal screen image distortion. Keystone can be adjusted manually from -40 to 40.
Focus Adjust the focus of the screen image. Use the Directional buttons on the remote control to adjust the focus.
Standby Voice Control Allows the user to power on the projector with voice control.

On
The projector can be turned on in Standby mode.

Off
The projector cannot be turned on in Standby mode.

Date & Time

Menu Option Description
Automatic Date & Time Users can synchronize the date and time automatically after connecting to the Internet.

On
Turn on synchronization.

Off
Turn off synchronization.

Time Zone Select your desired location.
Time Format Select a different display time format.

12 Hours
12-hour clock.

24 Hours
24-hour clock.

Advanced Settings

Menu Option Description
Power On Source Allows the user to enter the desired source directly after turning on the projector.
Power On/Off Ring Tone Enable or disable the power on/off ring tone.
Auto Power On CEC

This projector supports CEC (Consumer Electronics Control) function for synchronized power on/off operation via HDMI connection. That is, if a device that also supports CEC function is connected to the HDMI input of the projector, when the projector’s power is turned off, the power of the connected device will also be turned off automatically. When the power of the connected deice is turned on, the projector’s power will be turned on automatically.

NOTE: Ensure both the projector's and the connected device's CEC function are turned on.
Smart Energy Auto Power Off

The projector can turn off automatically after a set period of time once no input source is detected.

Sleep Timer
Turn off automatically after a set period of time.

Power Saving
Lower power consumption if no input source is detected after five (5) minutes.

harmon/kardon Audio Mode
  • Movie: Default audio mode.
  • Music: Tuned for music playback.
  • User: Allows the user to customize the audio equalizer.
    NOTE: In Custom mode, 100Hz, 500Hz, 1500Hz, 5000Hz, and 10000Hz can be selected.
X10 Audio Mode.png

Audio Volume
Adjust the volume from 0 to 50.

Mute
Mute or unmute the volume.

S/PDIF
Select for audio output via the S/PDIF port.

Light Source Level Select the suitable power consumption of the LED.

Full
100%

Eco
70%

Dynamic Black 1/Dynamic Black 2

High Altitude Mode It is recommended that you use High Altitude Mode when your environment is between 1,500-3,000 m above sea level, and a temperature between 5°C-25°C.
X10 High Altitude.png
NOTE: If you use this projector under other extreme conditions excluding the above, it may display auto shut-down symptoms, which is designed to protect your projector from over-heating. In cases like this, you should switch to High Altitude Mode to solve these symptoms. However, this is not to state that this projector can operate under any and all harsh or extreme conditions.
RS-232 Control Enable/disable control through RS-232.
Reset Settings Reset the Settings to default.
NOTE: Language, High Altitude Mode, Projector Position, Network Settings, All installed Apps in the Apps Center, Add App, ISF Mode, Keystone settings, and Light Source Hours will remain unchanged.
Reset to Factory Default Factory reset.
NOTE: Light Source Hours will remain unchanged.

Screen Mirroring

Mirror your personal device’s screen through the projector.

Wireless Screen Mirroring Update.png

Add App

Select your favorite Apps and add them to the Home Screen.

X10 Add App.png

Technical Specifications

X100-4K+.png
Model No. P/N
VS17739 X100-4K+
Item Category Specifications
Projector Type 0.47" 4K-UHD, LED
Display Size 40"~200"
Throw Distance 1.06~6.37m (100”±3% @ 2.65 m)
Lens F=1.8~1.825, f=12.62~15.13 mm
Optical Zoom 1.2x
Lamp Type RGBB LED
Light Source Life

(Normal)

up to 30,000 hours
Display Color 1.07 Billion Colors
Keystone -/+ 40 (Vertical)
Input Signal HDMI fh: 30K~97KHz, fv:24~120Hz
Resolution Native 3840 x 2160
Support VGA (640x480) to 4K (3840 x 2160)
Local Storage Total 16 GB
Available 12 GB
Input AUX(Audio-In) (3.5 mm) 1
HDMI 4 (HDMI 2.0, HDCP 1.4/2.2)
USB Type A 2 (USB 3.0 Reader x 1; USB 2.0 Reader x 1)
RJ45 Input 2
Wi-Fi Input 1 (5G)
Output Audio-Out (3.5 mm) 1
S/PDIF 1
Speaker 20W Cube x 2
USB Type-A (Power) 2 (USB 3.0, 5V/2A; USB 2.0, 5V/900mA)
Power Adapter[1] Input Voltage DC IN 100-240V, 50/60 Hz (auto switch)
Operating Conditions Temperature 0°C to 40°C (32°F to 104°F)
Humidity 0% to 90% (non-condensing)
Dimensons Physical

(W x H x D)

416 x 183 x 463 mm

(16.37” x 7.20” x 18.23”)

Weight Physical 7.7 kg (16.96 lbs)
Power Saving Modes On 170W (Typical)
Off < 0.5W (Standby)
  1. Please use the power adapter from ViewSonic® or an authorized source only.

Projector Dimensions

416 mm (W) x 183 mm (H) x 463 mm(D)

X100-4K Dimensions.png

Timing Chart

HDMI

Timing Resolution (dots) Refresh Rate (Hz)
SDTV (480i) 720 x 480 60
SDTV (480p) 720 x 480 60
SDTV (576i) 720 x 576 50
SDTV (576p) 720 x 576 50
HDTV (720p) 1280 x 720 50/60
HDTV (1080p) 1920 x 1080 24/25/30/50/60
HDTV (1080i) 1920 x 1080 50/60
UHDTV (4K) 3840 x 2160 24/25/30/50/60
VGA 640 x 480 59/67/72/75/85
720 x 400 720 x 400 70
SVGA 800 x 600 56/60/72/75/85/120
832 x 624 832 x 624 75
XGA 1024 x 768 60/70/75/85
1024 x 576 1024 x 576 60
XGA+ 1152 x 864 75
1152 x 870 1152 x 870 75
WXGA 1280 x 768 60/75/85
WXGA 1280 x 800 60/75/85
SVGA 1280 x 1024 60/75/85
1280 x 720 1280 x 720 120
1280 x 960 1280 x 960 60/85
HD 1360 x 768 60
WXGA+ 1440 x 900 60/75/85
1400 x 1050 1400 x 1050 60
1600 x 1200 1600 x 1200 60
WSXGA+ 1680 x 1050 60
WUXGA 1920 x 1200 60

IR Control Table

Function Address Code Inverse
Byte 1 Byte 2 Byte 3 Byte 4
Power On/Off 83 F4 17 E8
Home 83 F4 16 E9
Focus 83 F4 92 6D
Source 83 F4 40 BF
Setting 83 F4 30 CF
Up 83 F4 0B F4
Down 83 F4 0C F3
Left 83 F4 0E F1
Right 83 F4 0F F0
OK 83 F4 15 EA
Return 83 F4 28 D7
Mute 83 F4 14 EB
Volume + 83 F4 82 7D
Volume - 83 F4 83 7C
Audio Mode 83 F4 9E 61

LED Indicators

Light Status and Description
Power Icon.png
Power
Red Stand-by Mode (5 sec.) (<0.5W)
Blue Powering Up
Blue Normal Operation

Compliance Information

This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit.

FCC Compliant Statement

This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

Industry Canada Statement

CAN ICES-3 (B)/NMB-3(B)

CE Conformity for European Countries

Ce-mark.png

The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.

The following information is only for EU-member states:

WEEE Logo.gif

The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Substance Proposed Maximum Concentration Actual Concentration
Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
Hexavalent Chromium (Cr6⁺) 0.1% < 0.1%
Polybrominated biphenyls (PBB) 0.1% < 0.1%
Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1%
Bis (2-ethylhexyl) phthalate (DEHP) 0.1% < 0.1%
Butyl benzyl phthalate (BBP) 0.1% < 0.1%
Dibutyl phthalate (DBP) 0.1% < 0.1%
Diisobutyl phthalate (DIBP) 0.1% < 0.1%


Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below. Examples of exempted components are:

  • Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps (CCFL and EEFL) for special purposes not exceeding (per lamp):
  • Short length (500 mm): maximum 3.5 mg per lamp.
  • Medium length (>500 mm and 1,500m): maximum 5 mg per lamp.
  • Long length (> 1,500 mm): maximum 13 mg per lamp.
  • Lead in glass of cathode ray tubes.
  • Lead in glass of fluorescent tubes not exceeding 0.2% by weight.
  • Lead as an alloying element in aluminum containing up to 0.4% lead by weight.
  • Copper alloy containing up to 4% lead by weight.
  • Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
  • Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.

Indian Restriction of Hazardous Substances

Restriction on Hazardous Substances statement (India). This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

Product Disposal at End of Product Life

ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic® website to learn more.

USA & Canada
http://www.viewsonic.com/company/green/recycle-program/

Europe
http://www.viewsoniceurope.com/eu/support/call-desk/

Taiwan
https://recycle.epa.gov.tw/

Copyright Information

Copyright© ViewSonic® Corporation, 2020. All rights reserved.

Macintosh and Power Macintosh are registered trademarks of Apple Inc.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries.

ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic® Corporation.

VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.

ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).

As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic® Corporation.

X100-4K+_UG_ENG Rev. 1A 2020-08-18

Customer Service Contact Information

For technical support or product service, see the table below or contact your reseller.

You will need the product's serial number

Asia Pacific & Africa

Country / Region Website
Australia https://viewsonic.com/au/
Bangladesh https://www.viewsonic.com/bd/
中囯(China) https://www.viewsonic.com.cn
香港 (繁體中文) https://www.viewsonic.com/hk/
Hong Kong (English) https://www.viewsonic.com/hk-en/
India https://www.viewsonic.com/in/
Indonesia https://www.viewsonic.com/id/
Israel https://www.viewsonic.com/il/
日本 (Japan) https://www.viewsonic.com/jp/
Korea https://www.viewsonic.com/kr/
Malaysia https://www.viewsonic.com/my/
Middle East https://www.viewsonic.com/me/
Myanmar https://www.viewsonic.com/mm/
Nepal https://www.viewsonic.com/np/
New Zealand https://www.viewsonic.com/nz/
Pakistan https://www.viewsonic.com/pk/
Philippines https://www.viewsonic.com/ph/
Singapore https://www.viewsonic.com/sg/
臺灣 (Taiwan) https://www.viewsonic.com/tw/
ประเทศไทย (Thailand) https://www.viewsonic.com/th/
Việt Nam https://www.viewsonic.com/vn/
South Africa & Mauritius https://www.viewsonic.com/za/

Americas

Country / Region Website
United States https://www.viewsonic.com/us/
Canada https://www.viewsonic.com/us/
Latin America https://www.viewsonic.com/la/

Europe

Country / Region Website
Europe https://www.viewsonic.com/eu/
France https://www.viewsonic.com/fr/
Deutschland https://www.viewsonic.com/de/
Қазақстан https://www.viewsonic.com/kz/
Россия https://www.viewsonic.com/ru/
España https://www.viewsonic.com/es/
Türkiye https://www.viewsonic.com/tr/
Україна https://www.viewsonic.com/ua/
United Kingdom https://www.viewsonic.com/uk/


Limited Warranty

ViewSonic® Projector

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.

Limited Three (3) year General Warranty:

Subject to the more limited one (1) year warranty set out below, North and South America: Three (3) years warranty for all parts excluding the lamp, three (3) years for labor, and one (1) year for the original lamp from the date of the first consumer purchase.

Other regions or countries: Please check with your local dealer or local ViewSonic® office for the warranty information.

Limited One (1) year Heavy Usage Warranty:

Under heavy usage settings, where a projector’s use includes more than fourteen (14) hours average daily usage, North and South America: One (1) year warranty for all parts excluding the lamp, one (1) year for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase; Europe: One (1) year warranty for all parts excluding the lamp, one (1) year for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase. Other regions or countries: Please check with your local dealer or local ViewSonic® office for the warranty information. Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed lamp only. All accessory lamps purchased separately are warranted for 90 days.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty does not cover:

  • Any product on which the serial number has been defaced, modified, or removed.
  • Damage, deterioration, or malfunction resulting from:
    • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
    • Operation outside of product specifications.
    • Operation of the product for other than the normal intended use or not under normal conditions.
    • Repair or attempted repair by anyone not authorized by ViewSonic®.
    • Any damage of the product due to shipment.
    • Removal or installation of the product.
    • Causes external to the product, such as electric power fluctuations or failure.
    • Use of supplies or parts not meeting ViewSonic’s specifications.
    • Normal wear and tear.
    • Any other cause which does not relate to a product defect.
  • Removal, installation, and set-up service charges.

How to get service:

  1. For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Support” page). You will need to provide your product’s serial number.
  2. To obtain warranted service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
  3. Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®.
  4. For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

  1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
  2. Any other damages, whether incidental, consequential or otherwise.
  3. Any claim against the customer by any other party.

Effect of state law:

This warranty gives you specific legal rights, and you may also have other rights which vary from local authority. Some local governments do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer. The warranty period for this product in mainland China (Hong Kong, Macao, and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card. For users in Europe and Russia, full details of warranty provided can be found at: ViewSonic EU under “Support/Warranty Information”.

Mexico Limited Warranty

ViewSonic® Projector

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.

How long the warranty is effective:

3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp from the date of the first consumer purchase.

Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed lamp only.

All accessory lamps purchased separately are warranted for 90 days.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty excludes and does not cover:

  • Any product on which the serial number has been defaced, modified or removed.
  • Damage, deterioration, or malfunction resulting from:
    • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
    • Any damage of the product due to shipment.
    • Causes external to the product, such as electrical power fluctuations or failure.
    • Use of supplies or parts not meeting ViewSonic®’s specifications.
    • Normal wear and tear.
    • Any other cause which does not relate to a product defect.
  • Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.
  • Removal, installation, insurance, and set-up service charges.

How to get service:

For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.

  • For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
  • To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
  • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center.
  • Round trip transportation costs for in-warranty products will be paid by ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

  • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
  • Any other damages, whether incidental, consequential or otherwise.
  • Any claim against the customer by any other party.
  • Repair or attempted repair by anyone not authorized by ViewSonic®.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: disc2@hmo.megared.net.mx

Villahermosa:
Compumantenimietnos Garantizados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: compumantenimientos@prodigy.net.mx

Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: datos@puebla.megared.net.mx

Veracruz, Ver.:
CONEXION Y DESARROLLO, S.A DE C.V. Av.
Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: gacosta@qplus.com.mx

Chihuahua:
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: Cefeo@soluglobales.com

Cuernavaca:
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: aquevedo@compusupportcva.com

Distrito Federal:
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : gacosta@qplus.com.mx

Guadalajara, Jal.:
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: mmiranda@servicrece.com

Guerrero Acapulco:
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627

Monterrey:
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: aydeem@gps1.com.mx

MERIDA:
ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: (52) 999-925-1916
E-Mail: rrrb@sureste.com

Oaxaca, Oax.:
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Fax: 01(52)95-15-13-67-00
E-Mail. gpotai2001@hotmail.com

Tijuana:
STD
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembr
Tijuana, Mexico

FOR USA SUPPORT:
ViewSonic® Corporation
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: 800-688-6688
http://www.viewsonic.com

Using the Projector Safely

Please read the following Safety Precautions before you start using the projector.

  • Keep this user guide in a safe place for later reference.
  • Read all warnings and follow all instructions.
  • Allow at least 20“ (50 cm) clearance around the projector to ensure proper ventilation.
  • Place the projector in a well-ventilated area. Do not place anything on the projector that prevents heat dissipation.
  • Do not place the projector on an uneven or unstable surface. The projector may fall over, causing personal injury or projector malfunction.
  • Do not use if the projector is tilted at an angle of more than 10° degrees left or right, nor at an angle of more than 15° degrees forwards or backwards.
  • Do not look straight at the projector lens during operation. The intense light beam may damage your eyes.
  • Always open the lens shutter or remove the lens cap when the projector lamp is on.
  • Do not block the projection lens with any objects when the projector is under operation as this could cause objects to become heated and deformed or even cause a fire.
  • The lamp becomes extremely hot during operation. Allow the projector to cool for approximately 45 minutes prior to removing the lamp assembly for replacement.
  • Do not use lamps beyond the rated lamp life. Excessive use of lamps beyond the rated life could cause them to break on rare occasions.
  • Never replace the lamp assembly or any electronic component unless the projector is unplugged.
  • Do not attempt to disassemble the projector. There are dangerous high voltages inside which may cause death if you should come into contact with live parts.
  • When moving the projector, be careful not to drop or bump the projector on anything.
  • Do not place any heavy objects on the projector or connection cables.
  • Do not stand the projector on end vertically. Doing so may cause the projector to fall over, causing personal injury or projector malfunction.
  • Avoid exposing the projector to direct sunlight or other sources of sustained heat. Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that may increase the temperature of the projector to dangerous levels.
  • Do not place liquids near or on the projector. Liquids spilled into the projector may cause it to fail. If the projector does become wet, disconnect it from the power supply and call your local service center to have the projector serviced.
  • When the projector is under operation, you may sense some heated air and odor from its ventilation grill. It is a normal operation and not a defect.
  • Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide and third blade are provided for your safety. If the plug does not fit into your outlet, obtain an adapter and do not attempt to force the plug into the outlet.
  • When connecting to a power outlet, DO NOT remove the grounding prong. Please ensure grounding prongs are NEVER REMOVED.
  • Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the projector.
  • In some countries, the voltage is NOT stable. This projector is designed to operate safely within a voltage between 100 to 240 volts AC, but could fail if power cuts or surges of ±10 volts occur. In areas where voltage may fluctuate or cut out, it is recommended that you connect your projector through a power stabilizer, surge protector, or uninterruptable power supply (UPS).
  • If smoke, an abnormal noise, or a strange odor is present, immediately switch the projector off and call your dealer or ViewSonic®. It is dangerous to continue using the projector.
  • Use only attachments/accessories specified by the manufacturer.
  • Disconnect the power cord from the AC outlet if the projector is not being used for a long period of time.
  • Refer all servicing to qualified service personnel.

RG2 Warning.png

CAUTION: Possibly hazardous optical radiation is emitted from this product. As with any bright light source, do not stare into the beam, RG2 IEC 62471-5:2015

Before Mounting the Projector to the Ceiling

Please read the following Safety Precautions before you start using the projector:

  • If you intend to mount the projector on the ceiling, it is strongly recommended that you use a proper fitting projector ceiling mount kit and that you ensure it is securely and safely installed.
  • If you use an inappropriate projector ceiling mount kit, there is a safety risk that the projector may fall from the ceiling due to an improper attachment through the use of the wrong gauge or length screws.
  • You can purchase a projector ceiling mount kit from the place you purchased your projector.

Glossary of Terms

NOTE: Some terms may not be applicable to your device.

A

Aspect Ratio

Refers to the ratio of the image width to the image height.

B

Brightest Mode

Maximizes the brightness of the projected image. This mode is ideal for environments where extra-high brightness is required, such as using the projector in well lit rooms.

Brightness

Adjusts background black levels of the screen image.

C

CEC (Consumer Electronics Control)

Synchronizes power on/off operation via HDMI connection. That is, if a device that also supports CEC function is connected to the HDMI input of the projector, when the projector’s power is turned off, the power of the connected device will also be turned off automatically. When the power of the connected device is turned on, the projector’s power will be turned on automatically.

Color

Adjusts the color saturation.

Color Temperature

Allows users to select specific color temperature settings to further customize their viewing experience.

Contrast

Adjusts the difference between the image background (black level) and the foreground (white level).

F

Focus

Manually improve the clarity of the projected image.

G

Gamma

Allows the user to manually select the greyscale curve of the projector.

H

HDMI

Audio/Video interface used to transmit video and audio via a single cable.

HDMI Range

Allows the user to select HDMI greyscale range between 0~255 (full range) , 16~240 (limited range) or Auto by the signal type detected.

HDR (High-Dynamic Range)

Keeps the brightness level and enhances details on the dark level.

High Altitude Mode

Optional mode for users who live in an environment between 1,500 m and 3,000 m above sea level, and the temperature is between 5° C and 25° C. Activating it will improve projector cooling and performance.

I

Information

Displays the timing mode (video signal input), the projector model number, the serial number, and the ViewSonic® website URL.

Input Select

Toggles between the various input options that are available for the projector.

K

Keystone

The distortion of an image caused by projecting it onto an angled surface.

L

Light Source Level

Use Normal or Eco mode to adjust the brightness level and power consumption.

M

Movie Mode

A Picture Mode appropriate for playing colorful movies, video clips from digital cameras, or DVs through the PC input. Best for a low light environment.

S

Sharpness

Adjusts the picture quality of the monitor.

Troubleshooting Common Problems

Problem or Issue Possible Solutions
The projector does not turn on
  • Ensure the power cord is properly attached to the projector and to the power outlet.
  • If the cooling process has not completed, please wait until it has finished then try to turn on the projector again.
  • If the above does not work, try another power outlet or another electrical device with the same power outlet.
  • Check that the battery has remaining power, or needs external power.
There is no picture
  • Ensure the video source cable is connected properly, and that the video source is turned on.
  • If the input source is not selected automatically, select the correct source with the Source key on either the projector or the remote control.
The image is blurry
  • Adjusting the Focus Ring will help correctly focus the projection lens.
  • Ensure the projector and screen are aligned properly. If necessary, adjust the height of the projector as well as the projection angle and direction.
The remote control does not work
  • Ensure there are no obstacles between the remote control and projector; and that they are within 8 m (26 ft) of each other.
  • The batteries may be out of power, please check and replace if necessary.
The projector/system is frozen and will not respond
  • Using a paper clip, carefully insert it into the Reset button at the rear of the projector to reset the device.

Maintaining the Projector

General Precautions

  • Make sure the projector is turned off and the power cable is unplugged from the power outlet.
  • Never remove any parts from the projector. Contact ViewSonic® or a reseller when any part of the projector needs replacing.
  • Never spray or pour any liquid directly onto the case.
  • Handle the projector with care, as a darker-colored projector, if scuffed, may show marks more clearly than a lighter-colored projector.

Cleaning the Lens

  • Use a canister of compressed air to remove dust.
  • If the lens is still not clean, use lens-cleaning paper or moisten a soft cloth with lens cleaner and gently wipe the surface.
CAUTION: Never rub the lens with abrasive materials.

Cleaning the Case

  • Use a soft, lint-free, dry cloth to remove dirt or dust.
  • If the case is still not clean, apply a small amount of non-ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.
CAUTION: Never use wax, alcohol, benzene, thinner, or other chemical detergents.

Storing the Projector

If you intend to store the projector for an extended period of time:

  • Ensure the temperature and humidity of the storage area are within the recommend range.
  • Retract the adjuster foot completely.
  • Remove the batteries from the remote control.
  • Pack the projector in its original packaging or equivalent.

Disclaimer

  • ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the lens or case. Some chemical cleaners have been reported to damage the lens and/or case of the projector.
  • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.