M10

    From ViewSonic User Guide Database

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    Package Contents

    Package Contents
    Number Description
    1 Projector
    2 Power Cord
    3 USB Type C Cable
    4 Power Adapter
    5 Remote Control with Batteries
    6 Quick Start Guide

    Projector Overview

    Overview
    Number Description
    1 I/O Ports
    2 Lens
    3 Auto Focus Sensor
    4 Power Button
    5 Play/Pause
    6 Volume Control
    7 Adjustable Foot

    I/O Ports

    I/O Ports
    Number Description
    1 USB Type A
    2 USB Type C[1]
    3 HDMI[2][3]
    4 DC IN
    1. ↑ Please use the supplied USB Type C cable, and make sure your USB Type C device can support video transmission.
    2. ↑ Supports HDMI 2.0/HDCP2.2
    3. ↑ iPhone/iPad users will need to buy an additional adapter. To avoid compatibility issues, please use Apple authorized accessories.

    Further Reading

    Library-logo-18.png

    </noinclude>

    Overview

    Remote Control
    Number Button Description
    1 Power Turns the projector on or off.
    2 Source Displays the input source selection menu.
    3 Focus Automatically focus the image. To manually adjust, press and hold the Focus button on the remote control for three seconds.
    4 Bluetooth Displays the Bluetooth setting menu.
    5 OK Confirms the selection.
    6 Up/Down/Left/Right Navigate and select menu items and make adjustments.
    7 Setting Displays the Setting menu.
    8 Return Returns to the previous screen.
    9 Home Access the Home screen.
    10 Volume Increase or decrease the volume level.
    11 Next/Previous Move to next/previous.
    12 Mute Mute or unmure the sound.
    13 Play/Pause Play or pause content.

    Effective Range

    To ensure proper function of the remote control follow the steps below:

    1. The remote control must be held at an angle within 30° perpendicular to the projector’s IR remote control sensor(s).
    2. The distance between the remote control and the sensor(s) should not exceed 8 m (26 ft.)

    Replacing the Batteries

    1. Remove the battery cover from the bottom of the remote control by pressing the finger grip and sliding it across.
    2. Remove any existing batteries (if necessary) and install two AAA batteries observing the battery polarities as indicated in the base of the battery compartment. Positive (+) goes to positive and negative (-) goes to negative.
    3. Replace the battery cover by aligning it with the base and pushing it back into position.
      4. NOTE:
      • Avoid leaving the remote control and batteries in excessive heat or a humid environment.
      • Replace only with the same or equivalent type recommended by the battery manufacturer.
      • If the battery is drained or if you will not be using the remote control for an extended period of time, remove the battery to avoid damage to the remote control.
      • Dispose of used batteries according to the manufacturer’s instructions and local environment regulations for your region.

    Choosing a Location - Projector Orientation

    Personal preference and room layout will decide the installation location. Consider the following:

    • Size and position of your screen.
    • Location of a suitable power outlet.
    • Location and distance between the projector and other equipment.
    • Front Table

      Front Table

    • Front Ceiling

      Front Ceiling

    • Rear Table

      Rear Table

    • Rear Ceiling

      Rear Ceiling

    Location Description
    Front Table The projector is placed near the floor in front of the screen.
    Front Ceiling The projector is suspended upside-down from the ceiling in front of the screen.
    Rear Table[1] The projector is placed near the floor behind the screen.
    Rear Ceiling[1] The projector is suspended upside-down from the ceiling behind the screen.
    1. ↑ 1.0 1.1 A rear projection screen is required.

    Projection Dimensions

    16:9 Image on a 16:9 Screen

    Projection Dimensions

    Note: e = Screen / f = Center of Lens
    (a) Screen Size (b) Projection Distance (c) Image Height Image Width
    in. mm in. mm in. mm in. mm
    40 1016 41.85 1063 19.4 494 34.86 886
    60 1524 62.75 1594 29.2 742 52.29 1328
    80 2032 83.66 2125 38.9 987 69.73 1771
    90 2286 94.13 2391 44.13 1121 78.44 1992
    100 2540 104.60 2657 49.01 1245 87.16 2214
    110 2794 115.03 2922 53.93 1370 95.87 2435
    120 3048 125.51 3188 58.81 1494 104.59 2657
    150 3810 156.88 3985 73.54 1868 130.74 3321
    180 4572 188.26 4782 88.18 2240 156.92 3986
    Note: It is recommended that if you intend to permanently install the projector, please physically test the projection size and distance using the actual projector before you permanently install it.

    First Time Activation

    When the projector is activated for the first time, you will need to Pair the Bluetooth Remote Control, select your Preferred Language, Projection Orientation, and Network Settings.

    Follow the on-screen instructions using the OK and Up/Down/Left/Right buttons on the remote control. Upon completion, the projector is ready to use.

    Bluetooth Remote Pairing

    Bluetooth Remote Pairing
    1. Press and hold the Settings and Return button for three seconds to enter pairing mode.
    2. The LED on the remote control will flash blue.
    3. A “Successfully Paired” message will show. If not, please try again or select Next and go to: App Center > Bluetooth Remote app.

    Preferred Language

    Select the desired language and press OK to confirm the selection.

    Preferred Language

    Projection Orientation

    Select the preferred projection orientation and press OK to confirm the selection. For more information, see Projector Orientation.

    Projection Orientation

    Network Settings

    Select one of the available Wi-Fi options. For more information, see Connecting to Networks.

    Network Settings

    Connecting to Power

    DC Power (Power Outlet)

    Connect to Power
    1. Connect the power cord to the power adapter.
    2. Connect the power adapter to the DC IN jack at the side of the projector.
    3. Plug the power cord plug into a power outlet.
      4. Note: When installing the projector, incorporate a readily accessible disconnect device in the fixed wiring, or connect the power plug to an easily accessible outlet near the unit. If a fault should occur during operation of the projector, use the disconnect device to switch off the power supply, or disconnect the power plug.

    Connecting to External Devices

    Connecting to External Devices

    HDMI Connection

    Connect one end of an HDMI cable to the HDMI port of your video device. Then connect the other end of the cable to the HDMI port of the projector.

    USB Connection

    USB Type A Connection

    To enjoy photos, music, and movies, simply plug in a USB flash drive to the USB Type A port.

    USB Type C Connection

    Connect one end of a USB Type C cable to the USB Type C port of your device. Then connect the other end of the cable to the USB-C port of the projector.

    NOTE:
    • Ensure your USB Type C device can support video transmission.
    • The connected device can also be charged (5V/2A).

    Bluetooth Connection

    Bluetooth Speaker

    The projector is equipped with Bluetooth that allows the user to connect the projector to their Bluetooth device wirelessly for audio playback.

    To connect and pair your device:

    1. Go to: Home > Bluetooth.
    2. Use the Left and Right directional buttons on the remote control to select Bluetooth Speaker or Bluetooth Pairing. Then press OK on the remote control.
      3. Bluetooth Speaker
    3. When the dialogue box appears, select Yes and press OK on the remote control to enter Bluetooth mode.
      4. Bluetooth Dialogue Box
    4. A sound effect will be audible upon entering pairing mode.
    5. Upon successful connection, another sound effect will be audible.
      6. NOTE:
      • The projector’s name will be labeled as “M10”.
      • Only the Power and Return buttons can exit Bluetooth mode.

    Bluetooth Out

    Connect the projector to external headphones or speakers that support Bluetooth.

    Bluetooth Out

    To connect and pair your device:

    1. Go to: Home > Bluetooth.
    2. Use the Left and Right directional buttons on the remote control to select the Bluetooth Out option.
      3. Bluetooth Out
    3. The projector will search for nearby Bluetooth devices. Select your device from the list and press OK on the remote control.
      4. Note: Once paired, if both the projector and your device are powered on they will automatically connect via Bluetooth.

    Connecting to Networks

    Wi-Fi Connection

    With built-in Wi-Fi, you can easily connect to wireless internet networks.

    To connect to a Wi-Fi network:

    1. Go to: Home > Settings > Network Settings > Wi-Fi.
    2. Press Left or Right on the remote control to select Enable.
      3. Wi-Fi Connection
    3. Available Wi-Fi networks will then be displayed. Select one of the available Wi-Fi networks.
      4. Wi-Fi Connection
    4. If you connect to a secure Wi-Fi network, you must enter the password when prompted.
      5. Wi-Fi Connection

    Custom SSID

    1. Go to: Home > Settings > Network Settings > Wi-Fi.
    2. Press Left or Right on the remote control to select Enable.
    3. From the available Wi-Fi networks list select Others and press OK on the remote control.
      4. Custom SSID
    4. Enter the SSID and select the security level.
      5. Custom SSID
    5. Enter the password when prompted.
      6. Custom SSID

    Wireless Screen Mirroring

    Please see Wireless Screen Mirroring

    Wireless Screen Mirroring

    Screen Mirroring provides a 5 GHz Wi-Fi connection for users to mirror the screen on their personal device.

    Note: Ensure your device is connected to the same network as the projector.
    Wireless Screen Mirroring Update.png

    For iOS:

    1. Access the drop down control menu.
    2. Select the “Screen Mirroring” icon.
    3. Choose “ViewSonic PJ-XXXX”.

    For Android:

    1. Download and install the “Google Home” application and open it.
    2. Pull-to-refresh the app and wait for 30 seconds.
    3. “ViewSonic PJ-XXXX” will now be visible, select it.
      4. Note: Some Android devices support direct “Casting”. If your device does, go to the Casting feature and choose “ViewSonic PJ-XXX” from the list of available devices. You can also scan the FAQ QR code and follow the steps to directly cast your Android device.

    Turn On the Projector

    Turning On the Projector
    1. Ensure the projector is connected to a power source.
    2. Press the Power button on the projector or remote control to turn on the projector.

    Selecting an Input Source

    The projector can be connected to multiple devices at the same time. However, it can only display one full screen at a time.

    Selecting an Input Source

    The projector will automatically search for input sources. If multiple sources are connected, press the Source button on the remote control to select the desired input, or press the Down button when at the Home Screen until the source list is displayed.

    Note: Ensure the connected sources are also turned on.

    Adjusting the Projected Image

    Adjusting the Projector’s Height and Projection Angle

    The projector is equipped with one Adjustable Foot. Adjusting the stand will change the projector’s height and the vertical projection angle. Carefully adjust the stand to fine tune the projected image’s position.

    Adjusting the Projected Image

    In addition to the Adjustable Foot, the projector can be stood upright for ceiling projection.

    Adjusting the Projected Image
    Note: If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image can become trapezoidal. However, the “Auto Vertical Keystone” function will correct the issue automatically.

    Turn Off the Projector

    1. Press the Power button on the remote control.
      2. Turn Off the Projector
    2. Press the Up/Down buttons on the remote control to select Turn Off and press OK on the remote control.

    Home Screen

    The Home Screen is displayed every time you start the projector. To navigate the Home Screen, simply use the directional buttons on the remote control. You can return to the main Home Screen at any time by pressing the Home button on the remote control, regardless of what page you are on.

    M1 Pro Home Screen.png
    Menu Description
    File Management Provides a user interface to manage files and folders.
    Apps Center Access and view all installed applications.
    Bluetooth Select the appropriate Bluetooth mode.
    Setting Manage various categories such as: Network settings, Basic and Advanced settings, Date & Time, Firmware update, and System Information.
    Screen Mirroring Mirror your personal device’s screen through the projector.
    Add App Select your favorite Apps and add them to the Home Screen.

    Menu Operations

    File Management

    Easily manage files and folders.

    1. Select: Home > File Management.
      2. File Management
    2. Select a device on the source list, use the directional buttons to select the desired file, then press OK on the remote control to open the selected file.
      3. File Management
    3. Press the Return button to go to a previous a level.
      4. Note: Press the Home button on the remote control to return to the Home Screen at anytime.

    How to Edit a File

    1. While in File Management, press and hold the OK button for three seconds.
    2. A check box will appear at the front of each file. Use the directional buttons and press OK to select one or more files.
      3. Edit a File
    3. By pressing the Right button, Copy, Paste, Cut, Delete, Select All, and Return boxes will be available for use.
      4. Edit a File
    4. Select your desired action and press OK to execute.
    5. If you are Copying or Cutting, select your destination folder to complete the process.

    How to Use the Media Control Bar Buttons

    The media control bar buttons will appear on screen if a video, music, or photo file are selected to be opened.

    Media Control Bar

    Tips for using USB

    When using USB for reading and/or storage please keep in mind the following:

    1. Some USB storage devices may not be compatible.
    2. If you use an USB extension cable, the USB device may not recognize the USB.
    3. Only use USB storage devices formatted with Windows FAT32 or NTFS file system.
    4. Larger files will need extra time to load.
    5. Data on USB storage devices may be damaged or lost. Back up important files.

    Supported File Formats

    Multimedia Formats

    Extension Type Codec
    .avi Audio MP3
    .mp4
    .mov     		Video H.264/MPEG-4
    .mkv Video H.264
    .ts Video H.264, MPEG-2
    Audio MP3
    .vob Video MPEG-1, MPEG-2
    Audio DVD-LPCM
    .mpg Video MPEG-1

    Office Formats

    Items Indicators
    I. Document Viewing Function 1 doc/docx Able to open and read documents in doc/docx
    2 xls/xlsx Able to open and read documents in xls/xlsx
    3 ppt/pptx Able to open and read documents in ppt/pptx
    4 PDF Able to open and read documents in PDF
    II. Supporting Interface Language 1 Supporting 44 Interface Languages English, Simplified Chinese, Chinese (TW), Chinese (HK), Spanish (LA), French (EU), PT (EU), PT (BR), German, Russian, Italian, Swedish, Spanish (EU), Korean, Arabic, Farsi, Serbian, Bosnian, Macedonian, Bulgarian, Ukrainian, Greek, Norwegian, Danish, Czech, Hungarian, Slovak, Polish, Romanian, Finnish, Estonian, Latvian, Lithuanian, British English, Slovenian, Croatian, Turkish, Vietnamese, Bahasa Indonesia, Dutch, Malay, Thai, Hindi, Hebrew, Burmese, Catalan.

    Photo Formats

    Format Type Maximum Resolution
    .jpg/.jpeg Progressive JPEG 7680 x 4320
    Baseline JPEG 7680 x 4320
    .bmp 9600 x 6400
    .png 7680 x 4320

    Apps Center

    View, launch, and uninstall Apps.

    1. To view your Apps, select: Home > Apps Center.
      2. App Center
    2. Use the directional buttons to select the desired App. Then press OK on the remote control to launch the App.
      3. App Center
      Note: Press the Home button on the remote control to return to the Home Screen at anytime.

    App Download

    Use the directional buttons to navigate the menu options. When you find the preferred App, press the OK button on the remote control to install the App.

    App Download
    NOTE:
    • Users can install third-party Apps by .apk file in File Management. However, some third-party Apps may have compatibility issues.
    • Apps not pre-loaded by ViewSonic may not be compatible or work properly.
    • Some Apps may require a keyboard or mouse.
    • Some Apps may be Region-Specific.

    To Uninstall Apps

    1. Open the Apps Center by selecting: Home > Apps Center.
    2. Use the directional buttons to select the desired App.
    3. Press and hold OK on the remote control for three seconds.
    4. Select OK to uninstall the App.
      5. Note: Press the Home button on the remote control to return to the Home Screen at anytime.

    Bluetooth

    The projector is equipped with Bluetooth that allows the user to connect their device wirelessly for audio playback.

    M2e BT Home.png

    Settings

    Under Settings you can adjust Network, Basic, and Advanced Settings, Date & Time, Firmware Update, and view Information.

    Settings

    Network Settings

    1. Select: Home > Settings > Network Settings.
      2. Network Settings
    2. View and adjust your Wi-Fi and network settings.
      3. Network Settings

    Basic Settings

    1. Select: Home > Settings > Basic Settings.
      2. Basic Settings
    2. Use the Up and Down buttons to select the desired option and press OK. Then use the Left and Right buttons to make adjustments or selections.
      3. Basic Settings
    3. To return to a previous menu press the Return button.

    Date & Time

    Adjust Date, Time, Time Zone, and Time Format.

    Note: The time is displayed in the top-right corner after connecting to the Internet.
    1. Select: Home > Settings > Date & Time.
      2. Date & Time
    2. Use the Up and Down buttons to select the desired option and press OK. Then use the Left and Right buttons to make adjustments or selections.
      3. Date & Time

    Firmware Upgrade

    Users can update the firmware by the Internet or USB, and check the version number.

    Note: Do not unplug the power cord, USB, or disconnect from the Internet during the upgrading process.
    1. Before entering the Firmware Upgrade menu, make sure the projector is connected to the Internet.
    2. To enter the menu, select: Home > Settings > Firmware Upgrade.
      3. Firmware Upgrade

    Firmware Update Online

    1. Go to: Home > Settings > Firmware Upgrade > Software Update Online.
      2. Firmware Update Online
    2. Select Enter by pressing OK on the remote control.
    3. The system will check the ViewSonic website (OTA) and display the below dialog message if there is new firmware.
      4. Firmware Update Online
    4. After selecting Yes, a progress bar will appear as the update process begins.
      5. Firmware Update Online
    5. After reaching 100% the projector will restart and the screen will turn to black for a few minutes. The whole process will take about 10 minutes.
    6. After updating the firmware, it will take a few minutes to restart the projector.

    Firmware Update by USB with FAT32 Format

    Note: NTFS format, read only
    1. Download the latest version from the ViewSonic website and copy the file to a USB device.
    2. Plug the USB device into the projector, then go to: Home > Settings > Firmware Upgrade > Software Update By USB.
    3. Select Enter by pressing OK on the remote control.
    4. The system will detect the firmware version and display a dialog message.
    5. After selecting Yes, a progress bar will appear as the update process begins.
    6. After reaching 100% the projector will restart and the screen will turn black for a few minutes. The whole process will take about 10 minutes.
    7. After updating the firmware, it will take a few minutes to restart the projector.

    Advanced Settings

    1. Select: Home > Settings > Advanced Settings.
      2. Advanced Settings
    2. Use the Up and Down buttons to select the desired option and press OK. Then use the Left and Right buttons to make adjustments or selections.
      3. Advanced Settings
    3. To return to a previous menu press the Return button.

    Information

    Note: Press the Home button on the remote control to return to the Home Screen at anytime.
    1. Select: Home > Settings > Information.
      2. Information
    2. View system status and information.
      3. Information


    Adding Apps

    Add your favorite Apps to the Home Screen.

    1. From the Home Screen, select Add App and then press OK on the remote control.
      2. Adding Apps
    2. Use the directional buttons to select the desired App and press OK.
      3. Adding Apps
    3. Now your favorite App will appear on the Home Screen.
      4. Adding Apps

    Delete Apps from the Home Screen

    1. From the Home Screen, select the App you want to delete and press and hold OK for three seconds.
    2. The message, “Do you want to Delete this application from My Favorites?” will appear.
      3. Delete Apps
    3. Select Yes, and press OK to delete the App.

    Input Source Selected - On-Screen Display (OSD) Menu Tree

    After your input source is selected, you can adjust the Image Settings and Advanced menus.

    Image Setting

    Sub-menu Menu Option
    Color Mode Brightest
    TV
    Movie
    TV-HDR
    Movie-HDR
    Low Blue Light
    Brightness (-/+, 0~100)
    Contrast (-/+, -50~50)
    Color Temp 6500K
    7500K
    9300K
    Tint (-/+, -50~50)
    Saturation (-/+, 0~100)
    Sharpness (-/+, 0~50)
    Gamma 1.8
    2.0
    2.2
    2.35
    2.5
    sRGB
    Cubic
    Light Source Level Full
    Eco
    Test Pattern OK
    Reset Current Color Settings Yes
    Cancel

    Advanced

    Sub-menu Menu Option
    Aspect Ratio Auto
    4:3
    16:9
    HDR Auto
    SDR
    EOTF Low
    Mid
    High
    Frame Interpolation Disable
    Low
    Mid
    High
    HDMI Settings Range Full
    Limited
    Audio Settings Audio Mode Movie
    Music
    Audio Volume (-/+, 0~50)
    Mute Disable
    Enable
    Information Source ex. HDMI
    Resolution ex. 1920 x 1080 @ 60 Hz
    HDR ex. Enabled

    Home Screen - On-Screen Display (OSD) Menu Tree

    File Management

    Apps Center

    Bluetooth

    Settings

    Sub-menu Menu Option
    Network Settings Wi-Fi Disable
    Enable SSID
    Configure IP
    IP Address
    Subnet Mask
    Default Gateway
    DNS Server
    Others
    Date & Time Automatic Date & Time Disable
    Enable
    Date
    Time
    Time Zone
    Time Format 12 hours
    24 hours
    Basic Settings Language English
    French
    German
    Italian
    Spanish
    Russian
    繁體中文
    簡體中文
    日本語
    韓語
    Swedish
    Dutch
    Turkish
    Czech
    Portuguese
    Thai
    Polish
    Finnish
    Arabic
    Indonesian
    Hindi
    Vietnam
    Greek
    Hungarian
    Projector Projection Front Table
    Front Ceiling
    Rear Table
    Rear Ceiling
    Keystone Auto Keystone Disable
    Enable
    V Keystone (-/+, -40~40)
    H Keystone (-/+, -40~40)
    4 Corner Disable
    Enable
    4 Corner Adjustment OK
    Zoom 0.8x
    1.0x
    0.9x
    Focus Manual OK
    Auto Focus Disable
    Enable
    Auto Focus Calibration
    Test Pattern OK
    Advanced Settings Power On Source Disable
    HDMI
    USB-C
    Power On/Off Ring Tone Disable
    Enable
    Auto Power On Direct Power On Disable
    Enable
    CEC Disable
    HDMI
    Smart Energy Auto Power Off Disable
    10 minutes
    20 minutes
    30 minutes
    Sleep Timer Disable
    30 minutes
    1 hour
    2 hours
    3 hours
    4 hours
    8 hours
    12 hours
    Power Saving Enable
    Disable
    Audio Settings Audio Mode Movie
    Music
    Audio Volume (-/+, 0~50)
    Mute Disable
    Enable
    Light Source Level Full
    Eco
    High Altitude Mode Disable
    Enable
    Reset Settings OK
    Reset to Factory Default OK
    Firmware Upgrade Software Update Online
    Software Update by USB
    OTA Reminder Enable
    Disable
    Software Version
    Iinformation Light Source Hours
    System Version
    Memory Information XX GB of XX GB Used
    Wi-Fi Mac Address
    Serial Number

    Screen Mirroring

    Adding App


    Input Source Selected

    Image Setting Menu

    After your input source is selected, you can adjust the Image Settings menu. To access the Image Settings menu:

    1. Press Setting on the remote control.
    2. Use the Up/Down buttons to select a menu.
    3. Then use the Left/Right buttons to enter the sub-menu(s) and/or adjust the settings.
    4. Press the Return button to go to the previous menu or exit.
    Menu Option Description
    Color Mode The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal.

    Brightest
    Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required, i.e. well-lit rooms.

    TV
    Optimized for viewing sports in well-lit environments.

    Movie
    Appropriate for colorful movies, video clips from digital cameras, or DVs through the PC input. Best for low-light environments.

    TV-HDR
    Appropriate for television with HDR.

    Movie-HDR
    Appropriate for movies with HDR.

    Low Blue Light
    Block high-energy blue light for a more comfortable viewing experience.

    Brightness The higher the value, the brighter the image. Lower values will result in a darker image.
    Projector Brightness.png
    Contrast Use this to set the peak white level after you have previously adjusted the Brightness setting to suit your selected input and viewing environment.
    Projector Contrast.png
    Color Temp Select the color temperature setting.
    • 6500K: Maintains normal white coloring.
    • 7500K: A higher, cooler color temperature than 6500K.
    • 9300K: The highest color temperature; makes the image appear the most bluish-white.
    Tint The higher the value, the more greenish the picture becomes. The lower the value, the more reddish the picture becomes.
    Saturation Refers to the amount of that color in a video picture. Lower settings produce less saturated colors; in fact, a setting of “0” removes that color from the image entirely. If the saturation is too high, that color will be overpowering and unrealistic.
    Sharpness A high value results in a sharper picture; a low value softens the picture.
    Gamma Reflects the relationship between input source and picture brightness.
    Light Source Level Select the suitable power consumption of the LED.

    Full
    100% power consumption
    Eco
    70% power consumption

    Test Pattern Test the color presentation of the projector.
    Reset Current Color Settings Return current color settings to their default values.

    Advanced Settings Menu

    After your input source is selected, you can adjust the Advanced menu. To access the Advanced menu:

    1. Press Setting on the remote control.
    2. Press the Right button to access the Advanced menu.
    3. Use the Up/Down buttons to select a menu.
    4. Then use the Left/Right buttons to enter the sub-menu(s) and/or adjust the settings.
    5. Press the Return button to go to the previous menu or exit.
    Menu Option Description
    Aspect Ratio The Aspect Ratio is the ratio of the image width to the image height. With the advent of digital signal processing, digital display devices, like this projector, can dynamically stretch and scale the image output to a different aspect than that of the image input signal.
    NOTE: Only supports HDMI/USB-C signal input.

    Auto
    Scales an image proportionally to fit the projector’s native resolution in its horizontal width. This is suitable for the incoming image which is neither 4:3 nor 16:9 and you want to make the most use of the screen without altering the image’s aspect ratio.

    4:3
    Scales an image so that it is displayed in the center of the screen with a 4:3 aspect ratio. This is most suitable for 4:3 images like computer monitors, standard definition TV, and 4:3 aspect DVD movies, as it displays them without aspect alteration.

    16:9
    Scales an image so that it is displayed in the center of the screen with a 16:9 aspect ratio. This is most suitable for images which are already in a 16:9 aspect, like high definition TV.

    HDR Auto

    Automatically detect the dynamic range of the input source and optimize gamma and color settings.
    SDR
    Manually set image settings to Standard Dynamic Range rather than High Dynamic Range (HDR).

    EOTF The projector can automatically adjust the brightness levels of your image according to the input source. Normally, the default setting Mid is recommended. If the brightness of the projected image is dark, please use Low. When giving priority to gradation property, please use High.
    Frame Interpolation Smooths the picture quality of high speed moving objects. This is especially for users who enjoy fast paced sporting events.
    HDMI Settings Range

    Select a suitable color range according to the color range setting of the connected output device.

    • Full: Sets the color range from 0~255.
    • Limited: Sets the color range from 15~235.
    Audio Settings Adjust the audio settings.
    Information Shows Input Source, Resolution, and HDR status.

    Home Screen

    File Management

    Provides a user interface to manage files and folders.

    File Management

    Apps Center

    Access and view all the applications you have installed.

    Apps Center

    Bluetooth

    The projector is equipped with Bluetooth that allows the user to connect their device wirelessly for audio playback.

    Bluetooth

    Settings

    Manage various categories such as: Network settings, Basic and Advanced settings, Date & Time, Firmware update, and system Information.

    X10 Settings.png

    Basic Settings

    Menu Option Description
    Language Select your desired language.
    Projector Position Select the preferred projection position.
    Keystone Adjust trapezoidal screen image distortion.

    Auto Keystone
    Provides a rectangular screen image by automatically adjusting the keystone number when there is a trapezoidal screen image caused by the tilting of the projector.

    • Enable: Automatically adjust the keystone number.
    • Disable: Manually adjust the keystone number.

    V Keystone
    Keystone can be adjusted vertically manually.

    H Keystone
    Keystone can be adjusted horizontally manually.

    4 Corner
    Enable or disable.

    4 Corner Adjustment
    Adjust each corner individually for maximum projection flexibility.

    Zoom Activate the digital zoom function.
    Focus Adjust the focus of the screen image.

    Manual Focus
    Adjust the focus with the Left and Right buttons on the remote control.
    Auto Focus
    Choose from the following:

    • Enable: Automatically adjust the focus instantly without the remote control.
    NOTE: If needed, use the remote control Left and Right buttons to further adjust the focus after Auto Focus has completed.
    • Disable: Manually adjust the focus.

    Auto Focus Calibration
    Calibrate the projector’s auto focus.

    Test Pattern Test the color presentation of the projector and/or adjust the focus of the projected image.

    Date & Time

    Menu Option Description
    Automatic Date & Time Users can synchronize the date and time automatically after connecting to the Internet.

    Enable
    Turn on synchronization.

    Disable
    Turn off synchronization.

    Date Adjust the date automatically when connected to a network.
    Time Adjust the time automatically when connected to a network.
    Time Zone Select your desired location.
    Time Format Select a different display time format.

    12 Hours
    12-hour clock.

    24 Hours
    24-hour clock.

    Advanced Settings

    Menu Option Description
    Power On Source Allows the user to enter the desired source directly after turning on the projector.
    Power On/Off Ring Tone Enable or disable the power on/off ring tone.
    Auto Power On Direct Power On

    Automatically power on the projector when AC power is supplied, without pressing the Power button on the projector or the remote control. CEC
    This projector supports the CEC (Consumer Electronics Control) function for synchronized power on/off operation via HDMI connection. That is, if a device that also supports the CEC function is connected to the HDMI input of the projector, when the projector’s power is turned off, the power of the connected device will also be turned off automatically. When the power of the connected deice is turned on, the projector’s power will be turned on automatically.

    NOTE: Ensure both the projector’s and the connected device’s CEC function are turned on.
    Smart Energy Auto Power Off

    The projector can turn off automatically after a set period of time once no input source is detected.

    Sleep Timer
    Turn off automatically after a set period of time.

    Power Saving
    Lower power consumption if no input source is detected after five (5) minutes.

    NOTE: The power consumption of the LED will be changed to 30% after no signal is detected for five minutes.
    Audio Settings Audio Mode
    • Movie: Default audio mode.
    • Music: Ideal for music playback.

    Audio Volume
    Adjust the volume from 0 to 50.

    Mute
    Mute or unmute the volume.

    Light Source Level Select the suitable power consumption of the LED.

    Full
    100% power consumption

    Eco
    70% power consumption

    High Altitude Mode It is recommended that you use High Altitude Mode when your environment is between 1,500-3,000 m above sea level, and a temperature between 5°C-25°C.
    M2e High Altitude.png
    NOTE: If you use this projector under other extreme conditions excluding the above, it may display auto shut-down symptoms, which is designed to protect your projector from over-heating. In cases like this, you should switch to High Altitude Mode to solve these symptoms. However, this is not to state that this projector can operate under any and all harsh or extreme conditions.
    Reset Settings Reset the Settings to default.
    NOTE: Language, High Altitude Mode, Projector Position, Network Settings, All installed Apps in the Apps Center, Add App, Bluetooth, Keystone, 4 Corner Adjustment, Zoom, and Light Source Hours will remain unchanged.
    Reset to Factory Default Factory reset.
    NOTE: Light Source Hours will remain unchanged.

    Screen Mirroring

    Mirror your personal device’s screen through the projector.

    Wireless Screen Mirroring Update.png

    Add App

    Select your favorite Apps and add them to the Home Screen.

    M2e Add App.png

    Technical Specifications

    Item Category Specifications
    Model P/N. M10
    No. VS19689
    Projector Type 0.23” 1080p
    Display Size 40”~180”
    Throw Distance 1.06~4.78 m (100" @ 2.66 m)
    Lens F=2.1, f=6.2451 mm
    Optical Zoom Fixed
    Digital Zoom 0.8x~1.0x
    Light Source Type RGB Laser
    Light Source Life

    (Normal)

    		up to 20,000 hours
    Display Color 1.07 Billion Colors
    Keystone -/+ 40 (Horizontal & Vertical)
    Input Signal HDMI fh: 15K~135 kHz, fv: 23~120 Hz
    Resolution Native 1920 x 1080
    Support VGA (640 x 480) to 4K UHD (3840 x 2160)
    Local Storage Total 16 GB
    Available 12 GB
    Input HDMI 1 (HDMI 2.0, HDCP 2.2)
    Audio In Bluetooth 4.2
    USB Type A 1 (USB 2.0 Reader)
    USB Type C 1 (5V/2A)
    Wi-Fi 1 (5 GHz)
    Output Speaker 7W Cube
    USB Type A (Power) 1 (USB 2.0, 5V/2A; share with USB reader)
    Audio Out (Bluetooth) Bluetooth 4.2
    Power Adapter Input Voltage AC 100-240V, 50/60 Hz (auto switch)
    Output Voltage DC 19V/4.74A
    Operating Conditions Temperature 0°C to 35°C (32°F to 95°F)
    Humidity 0% to 90% (non-condensing)
    Dimensions Physical

    (W x H x D)

    		202 x 92 x 165 mm

    (7.95” x 3.62” x 6.50”)

    Weight Physical 1.36 kg (3.0 lbs)
    Power Consumption On 51.3W (Typical)
    Off < 0.5W (Standby)

    Timing Chart

    HDMI/USB C Video Timing

    Timing Resolution Refresh Rate (Hz)
    480i 720 x 480 60
    480p 720 x 480 60
    576i 720 x 576 50
    576p 720 x 576 50
    720p 1280 x 720 50 / 60
    1080i 1920 x 1080 50 / 60
    1080p 1920 x 1080 24 / 25 / 30 / 50 / 60
    2160p 3840 x 2160 24 / 25 / 30

    HDMI PC Timing

    Timing Resolution Refresh Rate (Hz)
    VGA 640 x 480 59 / 67 / 72 / 75 / 85
    720 x 400 720 x 400 70
    SVGA 800 x 600 56 / 60 / 72 / 75 / 85
    832 x 624 832 x 624 75
    XGA 1024 x 768 60 / 70 / 75 / 85
    1024 x 576 1024 x 576 60
    XGA+ 1152 x 864 75
    1152 x 870 1152 x 870 75
    WXGA 1280 x 768 60 / 75 /85
    WXGA 1280 x 800 60 / 75 /85
    SVGA 1280 x 1024 60 / 75 /85
    1280 x 960 1280 x 960 60 / 85
    HD 1360 x 768 60
    WXGA+ 1440 x 900 60 / 75 /85
    1400 x 1050 1400 x 1050 60
    1600 x 1200 1600 x 1200 60
    WSXGA+ 1680 x 1050 60
    1920 x 1080 1920 x 1080 60
    3840 x 2160 3840 x 2160 60

    USB C PC Timing

    Timing Resolution Refresh Rate (Hz)
    VGA 640 x 480 59 / 67 / 72 / 75
    720 x 400 720 x 400 70
    SVGA 800 x 600 56 / 60 / 72 / 75
    832 x 624 832 x 624 75
    XGA 1024 x 768 60 / 70 / 75 / 85
    XGA+ 1152 x 864 75
    1152 x 870 1152 x 870 75
    SVGA 1280 x 1024 60 / 75
    1280 x 960 1280 x 960 60
    WXGA+ 1440 x 900 60
    WSXGA+ 1680 x 1050 60
    1920 x 1080 1920 x 1080 24 / 25 / 30 / 50 / 60
    3840 x 2160 3840 x 2160 60

    LED Indicators

    Light Description
    Green Power On
    Red Stand-by Mode

    Compliance Information

    This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit.

    FCC Compliant Statement

    This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

    These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

    • Reorient or relocate the receiving antenna.
    • Increase the separation between the equipment and receiver.
    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
    • Consult the dealer or an experienced radio/TV technician for help.
    Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

    FCC Radiation Exposure Statement

    This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance.

    This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

    The users manual or instruction manual for an intentional or unintentional radiator shall caution the user that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

    Industry Canada Statement

    This Class B digital apparatus complies with Canadian ICES-003.

    Cet appareil numérique de classe B est conforme à la norme NMB-003 du Canada.

    CAN ICES-003(B) / NMB-003(B)

    IC Warning Statement

    This device complies with Industry Canada license- exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

    Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, méme si le brouillage est susceptible d’en compromettre le fonctionnement.

    Country Code Statement

    For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible.

    Pour les produits disponibles aux États-Unis/Canada du marché, seul le canal 1 à 11 peuvent être exploités. Sélection d’autres canaux n’est pas possible.

    IC Radiation Exposure Statement

    This equipment complied with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. The device for the band 5150-5825 MHz is only for indoor usage to reduce potential for harmful interference to co-channel mobile satellite systems.

    Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlê. Cet équipement doit être installé et utilize avec un minimum de 20cm de distance entre la source de rayonnement et votre corps. les dispositifs fonctionnant dans la bande 5150-5825 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage.

    Operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.

    La bande 5150-5250 MHz est réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage pré judiciable aux systèmes de satellites mobiles utilisant les mêmes canaux.

    CE Conformity for European Countries

    Ce-mark.png
    		 The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU. Ecodesign Directive 2009/125/EC and Radio Equipment Directive 2014/53/EU. Frequency Range: 2400~2483.5 MHz, 5150~5250 MHz Max Output Power: under 20 dBm

    The following information is only for EU-member states:

    The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

    If the batteries, accumulators and button cells included with this equipment, display the chemical symbol Hg, Cd, or Pb, then it means that the battery has a heavy metal content of more than 0.0005% Mercury or more than, 0.002% Cadmium, or more than 0.004% Lead.

    WEEE Logo.gif

    Declaration of RoHS2 Compliance

    This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

    Substance Proposed Maximum Concentration Actual Concentration
    Lead (Pb) 0.1% < 0.1%
    Mercury (Hg) 0.1% < 0.1%
    Cadmium (Cd) 0.01% < 0.01%
    Hexavalent Chromium (Cr6⁺) 0.1% < 0.1%
    Polybrominated biphenyls (PBB) 0.1% < 0.1%
    Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1%
    Bis (2-ethylhexyl) phthalate (DEHP) 0.1% < 0.1%
    Butyl benzyl phthalate (BBP) 0.1% < 0.1%
    Dibutyl phthalate (DBP) 0.1% < 0.1%
    Diisobutyl phthalate (DIBP) 0.1% < 0.1%

    Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below. Examples of exempted components are:

    • Copper alloy containing up to 4% lead by weight.
    • Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
    • Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.
    • Lead in dielectric ceramic in capacitors for a rated voltage of 125V AC or 250V DC or higher.

    Indian Restriction of Hazardous Substances

    Restriction on Hazardous Substances statement (India). This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

    Product Disposal at End of Product Life

    ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic® website to learn more.

    USA & Canada
    https://www.viewsonic.com/us/go-green-with-viewsonic

    Europe
    https://www.viewsonic.com/eu/environmental-social-governance/recycle

    Taiwan
    https://recycle.moenv.gov.tw

    For EU users, please contact us for any safety/accident issue experienced with this product:

    Icon Address.svg
    		 ViewSonic Europe Limited
    Haaksbergweg 75
    1101 BR Amsterdam
    Netherlands
    Icon Phone.svg
    		 +31 (0) 650608655
    Icon Email.svg
    		 EPREL@viewsoniceurope.com
    Icon URL.svg
    		 https://www.viewsonic.com/eu/

    Copyright Information

    Copyright© ViewSonic® Corporation, 2023. All rights reserved.

    Macintosh and Power Macintosh are registered trademarks of Apple Inc.

    Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries.

    ViewSonic® and the three birds logo are registered trademarks of ViewSonic® Corporation.

    VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.

    ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).

    As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

    Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

    In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.

    No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic® Corporation.

    M10_UG_ENG_1a_20231116

    Customer Service Contact Information

    For technical support or product service, see the table below or contact your reseller.

    Note: You will need the product’s serial number, which is located on the rear of the monitor by the I/O ports.

    Asia Pacific & Africa

    Country / Region Website
    Australia https://viewsonic.com/au/
    Bangladesh https://www.viewsonic.com/bd/
    中囯(China) https://www.viewsonic.com.cn
    香港 (繁體中文) https://www.viewsonic.com/hk/
    Hong Kong (English) https://www.viewsonic.com/hk-en/
    India https://www.viewsonic.com/in/
    Indonesia https://www.viewsonic.com/id/
    Israel https://www.viewsonic.com/il/
    日本 (Japan) https://www.viewsonic.com/jp/
    Korea https://www.viewsonic.com/kr/
    Malaysia https://www.viewsonic.com/my/
    Middle East https://www.viewsonic.com/me/
    Myanmar https://www.viewsonic.com/mm/
    Nepal https://www.viewsonic.com/np/
    New Zealand https://www.viewsonic.com/nz/
    Pakistan https://www.viewsonic.com/pk/
    Philippines https://www.viewsonic.com/ph/
    Singapore https://www.viewsonic.com/sg/
    臺灣 (Taiwan) https://www.viewsonic.com/tw/
    ประเทศไทย (Thailand) https://www.viewsonic.com/th/
    Việt Nam https://www.viewsonic.com/vn/
    South Africa & Mauritius https://www.viewsonic.com/za/

    Americas

    Country / Region Website
    United States https://www.viewsonic.com/us/
    Canada https://www.viewsonic.com/us/
    Latin America https://www.viewsonic.com/la/

    Europe

    Country / Region Website
    Europe https://www.viewsonic.com/eu/
    France https://www.viewsonic.com/fr/
    Deutschland https://www.viewsonic.com/de/
    Қазақстан https://www.viewsonic.com/kz/
    Россия https://www.viewsonic.com/ru/
    España https://www.viewsonic.com/es/
    Türkiye https://www.viewsonic.com/tr/
    Україна https://www.viewsonic.com/ua/
    United Kingdom https://www.viewsonic.com/uk/


    Limited Warranty

    ViewSonic® Projector

    What the warranty covers:

    ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.

    Limited Three (3) year General Warranty:

    Subject to the more limited one (1) year warranty set out below, North and South America: Three (3) years warranty for all parts excluding the lamp, three (3) years for labor, and one (1) year for the original lamp from the date of the first consumer purchase.

    Other regions or countries: Please check with your local dealer or local ViewSonic® office for the warranty information.

    Limited One (1) year Heavy Usage Warranty:

    Under heavy usage settings, where a projector’s use includes more than fourteen (14) hours average daily usage, North and South America: One (1) year warranty for all parts excluding the lamp, one (1) year for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase; Europe: One (1) year warranty for all parts excluding the lamp, one (1) year for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase. Other regions or countries: Please check with your local dealer or local ViewSonic® office for the warranty information. Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed lamp only. All accessory lamps purchased separately are warranted for 90 days.

    Who the warranty protects:

    This warranty is valid only for the first consumer purchaser.

    What the warranty does not cover:

    • Any product on which the serial number has been defaced, modified, or removed.
    • Damage, deterioration, or malfunction resulting from:
      • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
      • Operation outside of product specifications.
      • Operation of the product for other than the normal intended use or not under normal conditions.
      • Repair or attempted repair by anyone not authorized by ViewSonic®.
      • Any damage of the product due to shipment.
      • Removal or installation of the product.
      • Causes external to the product, such as electric power fluctuations or failure.
      • Use of supplies or parts not meeting ViewSonic’s specifications.
      • Normal wear and tear.
      • Any other cause which does not relate to a product defect.
    • Removal, installation, and set-up service charges.

    How to get service:

    1. For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Support” page). You will need to provide your product’s serial number.
    2. To obtain warranted service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
    3. Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®.
    4. For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®.

    Limitation of implied warranties:

    There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

    Exclusion of damages:

    ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

    1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
    2. Any other damages, whether incidental, consequential or otherwise.
    3. Any claim against the customer by any other party.

    Effect of state law:

    This warranty gives you specific legal rights, and you may also have other rights which vary from local authority. Some local governments do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

    Sales outside the U.S.A. and Canada:

    For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer. The warranty period for this product in mainland China (Hong Kong, Macao, and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card. For users in Europe and Russia, full details of warranty provided can be found at: ViewSonic EU under “Support/Warranty Information”.

    Mexico Limited Warranty

    ViewSonic® Projector

    What the warranty covers:

    ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.

    How long the warranty is effective:

    3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp from the date of the first consumer purchase.

    Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed lamp only.

    All accessory lamps purchased separately are warranted for 90 days.

    Who the warranty protects:

    This warranty is valid only for the first consumer purchaser.

    What the warranty excludes and does not cover:

    • Any product on which the serial number has been defaced, modified or removed.
    • Damage, deterioration, or malfunction resulting from:
      • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
      • Any damage of the product due to shipment.
      • Causes external to the product, such as electrical power fluctuations or failure.
      • Use of supplies or parts not meeting ViewSonic®’s specifications.
      • Normal wear and tear.
      • Any other cause which does not relate to a product defect.
    • Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.
    • Removal, installation, insurance, and set-up service charges.

    How to get service:

    For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.

    • For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
    • To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
    • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center.
    • Round trip transportation costs for in-warranty products will be paid by ViewSonic®.

    Limitation of implied warranties:

    There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

    Exclusion of damages:

    ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

    • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
    • Any other damages, whether incidental, consequential or otherwise.
    • Any claim against the customer by any other party.
    • Repair or attempted repair by anyone not authorized by ViewSonic®.
    Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

    Name, address, of manufacturer and importers:
    México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
    Col. San Fernando Huixquilucan, Estado de México
    Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm

    NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

    Hermosillo:
    Distribuciones y Servicios Computacionales SA de CV.
    Calle Juarez 284 local 2
    Col. Bugambilias C.P: 83140
    Tel: 01-66-22-14-9005
    E-Mail: disc2@hmo.megared.net.mx

    Villahermosa:
    Compumantenimietnos Garantizados, S.A. de C.V.
    AV. GREGORIO MENDEZ #1504
    COL, FLORIDA C.P. 86040
    Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
    E-Mail: compumantenimientos@prodigy.net.mx

    Puebla, Pue. (Matriz):
    RENTA Y DATOS, S.A. DE C.V. Domicilio:
    29 SUR 721 COL. LA PAZ
    72160 PUEBLA, PUE.
    Tel: 01(52).222.891.55.77 CON 10 LINEAS
    E-Mail: datos@puebla.megared.net.mx

    Veracruz, Ver.:
    CONEXION Y DESARROLLO, S.A DE C.V. Av.
    Americas # 419
    ENTRE PINZÓN Y ALVARADO
    Fracc. Reforma C.P. 91919
    Tel: 01-22-91-00-31-67
    E-Mail: gacosta@qplus.com.mx

    Chihuahua:
    Soluciones Globales en Computación
    C. Magisterio # 3321 Col. Magisterial
    Chihuahua, Chih.
    Tel: 4136954
    E-Mail: Cefeo@soluglobales.com

    Cuernavaca:
    Compusupport de Cuernavaca SA de CV
    Francisco Leyva # 178 Col. Miguel Hidalgo
    C.P. 62040, Cuernavaca Morelos
    Tel: 01 777 3180579 / 01 777 3124014
    E-Mail: aquevedo@compusupportcva.com

    Distrito Federal:
    QPLUS, S.A. de C.V.
    Av. Coyoacán 931
    Col. Del Valle 03100, México, D.F.
    Tel: 01(52)55-50-00-27-35
    E-Mail : gacosta@qplus.com.mx

    Guadalajara, Jal.:
    SERVICRECE, S.A. de C.V.
    Av. Niños Héroes # 2281
    Col. Arcos Sur, Sector Juárez
    44170, Guadalajara, Jalisco
    Tel: 01(52)33-36-15-15-43
    E-Mail: mmiranda@servicrece.com

    Guerrero Acapulco:
    GS Computación (Grupo Sesicomp)
    Progreso #6-A, Colo Centro
    39300 Acapulco, Guerrero
    Tel: 744-48-32627

    Monterrey:
    Global Product Services
    Mar Caribe # 1987, Esquina con Golfo Pérsico
    Fracc. Bernardo Reyes, CP 64280
    Monterrey N.L. México
    Tel: 8129-5103
    E-Mail: aydeem@gps1.com.mx

    MERIDA:
    ELECTROSER
    Av Reforma No. 403Gx39 y 41
    Mérida, Yucatán, México CP97000
    Tel: (52) 999-925-1916
    E-Mail: rrrb@sureste.com

    Oaxaca, Oax.:
    CENTRO DE DISTRIBUCION Y
    SERVICIO, S.A. de C.V.
    Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
    Tel: 01(52)95-15-15-22-22
    Fax: 01(52)95-15-13-67-00
    E-Mail. gpotai2001@hotmail.com

    Tijuana:
    STD
    Av Ferrocarril Sonora #3780 L-C
    Col 20 de Noviembr
    Tijuana, Mexico

    FOR USA SUPPORT:
    ViewSonic® Corporation
    381 Brea Canyon Road, Walnut, CA. 91789 USA
    Tel: 800-688-6688
    http://www.viewsonic.com

    Using the Projector Safely

    Please read the following Safety Precautions before you start using the projector.

    • Keep this user guide in a safe place for later reference.
    • Read all warnings and follow all instructions.
    • Allow at least 20“ (50 cm) clearance around the projector to ensure proper ventilation.
    • Place the projector in a well-ventilated area. Do not place anything on the projector that prevents heat dissipation.
    • Do not place the projector on an uneven or unstable surface. The projector may fall over, causing personal injury or projector malfunction.
    • Do not use if the projector is tilted at an angle of more than 10° degrees left or right, nor at an angle of more than 15° degrees forwards or backwards.
    • Do not look straight at the projector lens during operation. The intense light beam may damage your eyes.
    • Always open the lens shutter or remove the lens cap when the projector lamp is on.
    • Do not block the projection lens with any objects when the projector is under operation as this could cause objects to become heated and deformed or even cause a fire.
    • The lamp becomes extremely hot during operation. Allow the projector to cool for approximately 45 minutes prior to removing the lamp assembly for replacement.
    • Do not use lamps beyond the rated lamp life. Excessive use of lamps beyond the rated life could cause them to break on rare occasions.
    • Never replace the lamp assembly or any electronic component unless the projector is unplugged.
    • Do not attempt to disassemble the projector. There are dangerous high voltages inside which may cause death if you should come into contact with live parts.
    • When moving the projector, be careful not to drop or bump the projector on anything.
    • Do not place any heavy objects on the projector or connection cables.
    • Do not stand the projector on end vertically. Doing so may cause the projector to fall over, causing personal injury or projector malfunction.
    • Avoid exposing the projector to direct sunlight or other sources of sustained heat. Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that may increase the temperature of the projector to dangerous levels.
    • Do not place liquids near or on the projector. Liquids spilled into the projector may cause it to fail. If the projector does become wet, disconnect it from the power supply and call your local service center to have the projector serviced.
    • When the projector is under operation, you may sense some heated air and odor from its ventilation grill. It is a normal operation and not a defect.
    • Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide and third blade are provided for your safety. If the plug does not fit into your outlet, obtain an adapter and do not attempt to force the plug into the outlet.
    • When connecting to a power outlet, DO NOT remove the grounding prong. Please ensure grounding prongs are NEVER REMOVED.
    • Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the projector.
    • In some countries, the voltage is NOT stable. This projector is designed to operate safely within a voltage between 100 to 240 volts AC, but could fail if power cuts or surges of ±10 volts occur. In areas where voltage may fluctuate or cut out, it is recommended that you connect your projector through a power stabilizer, surge protector, or uninterruptable power supply (UPS).
    • If smoke, an abnormal noise, or a strange odor is present, immediately switch the projector off and call your dealer or ViewSonic®. It is dangerous to continue using the projector.
    • Use only attachments/accessories specified by the manufacturer.
    • Disconnect the power cord from the AC outlet if the projector is not being used for a long period of time.
    • Refer all servicing to qualified service personnel.
    RG2 Warning.png
    CAUTION: Possibly hazardous optical radiation is emitted from this product. As with any bright light source, do not stare into the beam, RG2 IEC 62471-5:2015

    Glossary of Terms

    Note: Some terms may not be applicable to your device.

    Aspect Ratio

    Refers to the ratio of the image width to the image height.

    Brightest Mode

    Maximizes the brightness of the projected image. This mode is ideal for environments where extra-high brightness is required, such as using the projector in well lit rooms.
    Brightness
    Adjusts background black levels of the screen image.

    CEC (Consumer Electronics Control)

    Synchronizes power on/off operation via HDMI connection. That is, if a device that also supports CEC function is connected to the HDMI input of the projector, when the projector’s power is turned off, the power of the connected device will also be turned off automatically. When the power of the connected device is turned on, the projector’s power will be turned on automatically.
    Color
    Adjusts the color saturation.
    Color Temperature
    Allows users to select specific color temperature settings to further customize their viewing experience.
    Contrast
    Adjusts the difference between the image background (black level) and the foreground (white level).

    Focus

    Manually improve the clarity of the projected image.

    Gamma

    Allows the user to manually select the greyscale curve of the projector.

    HDMI

    Audio/Video interface used to transmit video and audio via a single cable.
    HDMI Range
    Allows the user to select HDMI greyscale range between 0~255 (full range) , 16~240 (limited range) or Auto by the signal type detected.
    HDR (High-Dynamic Range)
    Keeps the brightness level and enhances details on the dark level.
    High Altitude Mode
    Optional mode for users who live in an environment between 1,500 m and 3,000 m above sea level, and the temperature is between 5° C and 25° C. Activating it will improve projector cooling and performance.

    Information

    Displays the timing mode (video signal input), the projector model number, the serial number, and the ViewSonic® website URL.
    Input Select
    Toggles between the various input options that are available for the projector.

    Keystone

    The distortion of an image caused by projecting it onto an angled surface.

    Light Source Level

    Use Normal or Eco mode to adjust the brightness level and power consumption.

    Movie Mode

    A Picture Mode appropriate for playing colorful movies, video clips from digital cameras, or DVs through the PC input. Best for a low light environment.

    Sharpness

    Adjusts the picture quality.

    Troubleshooting Common Problems

    Why doesn't the projector turn on?

    Solution 1 ► Ensure the power cord is properly attached to the projector and to the power outlet.

    Solution 2 ► If the cooling process has not completed, please wait until it has finished then try to turn on the projector again.

    Solution 3 ► If the above does not work, try another power outlet or another electrical device with the same power outlet.

    Solution 4 ► Check that the battery has remaining power, or needs external power.

    Why is there no picture?

    Solution 1 ► Ensure the video source cable is connected properly, and that the video source is turned on.

    Solution 2 ► If the input source is not selected automatically, select the correct source with the Source key on either the projector or the remote control.

    What should I do if the image is blurry?

    Solution 1 ► Adjusting the Focus Ring will help correctly focus the projection lens.

    Solution 2 ► Ensure the projector and screen are aligned properly. If necessary, adjust the height of the projector as well as the projection angle and direction.

    Why is the remote control not working?

    Solution 1 ► Ensure there are no obstacles between the remote control and projector; and that they are within 8 m (26 ft) of each other.

    Solution 2 ► The batteries may be out of power, please check and replace if necessary.

    What should I do if the projector freezes or doesn't respond?

    Solution ► Using a paper clip, carefully insert it into the Reset button at the rear of the projector to reset the device.

    Maintaining the Projector

    General Precautions

    • Make sure the projector is turned off and the power cable is unplugged from the power outlet.
    • Never remove any parts from the projector. Contact ViewSonic® or a reseller when any part of the projector needs replacing.
    • Never spray or pour any liquid directly onto the case.
    • Handle the projector with care, as a darker-colored projector, if scuffed, may show marks more clearly than a lighter-colored projector.

    Cleaning the Lens

    • Use a canister of compressed air to remove dust.
    • If the lens is still not clean, use lens-cleaning paper or moisten a soft cloth with lens cleaner and gently wipe the surface.
    Important: Never rub the lens with abrasive materials.

    Cleaning the Case

    • Use a soft, lint-free, dry cloth to remove dirt or dust.
    • If the case is still not clean, apply a small amount of non-ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.
    Important: Never use wax, alcohol, benzene, thinner, or other chemical detergents.

    Storing the Projector

    If you intend to store the projector for an extended period of time:

    • Ensure the temperature and humidity of the storage area are within the recommend range.
    • Retract the adjuster foot completely.
    • Remove the batteries from the remote control.
    • Pack the projector in its original packaging or equivalent.

    Disclaimer

    • ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the lens or case. Some chemical cleaners have been reported to damage the lens and/or case of the projector.
    • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.
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