VG2709-2K-MHDU-2

From ViewSonic User Guide Database

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Introduction

Package Contents

  1. Monitor
  2. Power Cord
  3. Video Cable
  4. USB Cable
  5. Quick Start Guide
Note: The cables included in your package may vary depending on your country. Please contact your local reseller for more information.

Product Overview

I/O Ports

I/O ports
Number Description
1 HDMI
2 DisplayPort
3 USB Type C
4 USB Upstream
5 USB Downstream
6 Audio Out
7 AC IN
Note: For more information about the 1 ★ / 2 / 3 / 4 / 5  power switch icon  key and its functions, refer to Hot Keys.

Initial Setup

Installing the Stand

The installation of the monitor's stand
Note: For safety and to ensure optimal performance, please position the monitor on a flat, stable surface. Failure to do so may lead to the monitor falling, causing damage to the monitor itself and/or posing a risk of personal injury.

Removing the Stand and Mounting the Monitor

Refer to the table below for the standard dimensions for mounting kits.
Note: For use only with a UL certified mounting kit/bracket. To obtain a wall mounting kit or height adjustment base, contact ViewSonic® or your local dealer.
Maximum Loading Pad Patten
(W x H)
Pad Hole Screw Specification Screw Quantity
14 kg 100 x 100 mm Ø 5 mm M4 x 10 mm 4 screws
Note: Mounting kits are sold separately.
the preparation of the monitor for the wall mounting
Important: Before removing the stand, please turn off the monitor, disconnect all cables, and place the monitor on a flat, stable surface with the screen facing down.
  1. Remove the stand.
  2. Attach the mounting bracket to the VESA mounting holes at the rear of the monitor. Then secure it with four screws (M4 x 10 mm).
  3. Follow the instructions that come with the purchased mounting kit to mount the monitor.

Using the Security Slot

the mounting slots
To help prevent the monitor from being stolen, use a security slot locking device to secure the monitor to a fixed object.
Additionally, fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the monitor from falling over.

Making Connections

Connecting to Power

the location of the AC IN jack
  1. Connect the power cord to the AC IN jack at the rear of the monitor.
  2. Plug the power cord plug into a power outlet.

Display Connection

HDMI

the location of the HDMI port
  1. Connect one end of an HDMI cable to an HDMI port of the monitor.
  2. Plug the other end of the cable into the HDMI port of your computer.

DisplayPort

the location of the DP port
  1. Connect one end of a DisplayPort cable to the DisplayPort In port of the monitor.
  2. Plug the other end of the cable into the DisplayPort or Mini DisplayPort port of your computer.
Note: To connect the monitor to the Thunderbolt port (v. 1 & 2) on your Mac, connect the Mini DisplayPort end of a “Mini DisplayPort to DisplayPort cable” to the Thunderbolt output port of your Mac. Then connect the other end of the cable to the DisplayPort port of the monitor.

Type C

the location of the USB Type C port
  1. Connect one end of a USB Type C cable to the USB Type C port of the monitor.
  2. Plug the other end of the cable into the USB Type C port of your computer.
Note: For video output use, make sure your USB Type C output device (e.g., laptop) and cable support video signal transmission.

USB Connection

The monitor supports two types of USB ports, upstream and downstream. When making connection(s), observe the following guideline.
the location of the USB ports


USB Type Connection Type Description
1 Upstream Type B Transfers data between the computer and the USB devices connected to the monitor.
1 Type C Transfers audio, video, and power.
Supports 5V/3A, 9V/3A, 12V/3A, 15V/3A, 20V/4.9A (LPS) charging.
1 Downstream Type A For peripheral device(s) (e.g., storage device, keyboard, mouse, etc.).
Supports 5V/2A charging.
Note:
  • To use peripheral devices with the USB Type A port, please also connect your computer to the monitor’s USB Type B or Type C port.
  • Due to the product’s USB Type C power delivery design, do not connect the laptops’ power adapter at the same time. This can cause power distribution conflicts with the laptop, resulting in flashing screens or the forced shutdown of the laptop.

Using the USB Ports

the location of the USB ports and the connection detail
  1. To use the downstream USB Type A ports, connect one end of the USB Type B cable to the upstream USB Type B port of the monitor. Plug the other end of the cable, USB Type A, into a USB port of your computer.
  2. Connect your peripheral device(s) to a downstream USB Type A port of the monitor.

Audio Connection

the location of the audio jack


Plug the audio jack of the audio device into the Audio Out port of the monitor.
Note: The monitor is also equipped with dual speakers.

Using the Monitor

Adjusting the Viewing Angle

Height Adjustment

slide upward or downward


Lower or raise the monitor to the desired height (0 to 130 mm).
Note: When adjusting, press down firmly along the adjustment track.

Screen Orientation Adjustment (Monitor Pivot)

Monitor Pivot
Monitor Pivot
Monitor Pivot
  1. Adjust the monitor height to the highest position. Then tilt the monitor backwards to the full tilt position.
  2. Rotate the monitor 90° clockwise or counterclockwise from landscape to portrait orientation.
Note:
  • When adjusting, make sure to hold both sides of your monitor firmly with both hands.
  • To rotate the screen image, manually change the system’s display orientation settings.

Swivel Adjustment

swivel to the left or right


Swivel the monitor to the left or right for the desired viewing angle (± 360˚).

Tilt Adjustment

tile forward or backward


Tilt the monitor forwards or backwards to the desired viewing angle (-3.5˚ to 28˚).
Note: When adjusting, support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand.

Turning the Monitor On/Off

the location of the Power button
  1. Plug the power cord into a power outlet.
  2. Press the Power    button to turn on the monitor.
  3. To turn the monitor off, press the Power    button again.
Note: The monitor will still consume some power as long as the power cord is connected to the power outlet. If the monitor is not being used for a long period of time, please disconnect the power plug from the power outlet.

Using the Control Panel Keys

Use the Control Panel Keys ( 1  / 2 / 3 / 4 / 5   ) to access the Quick Menu, activate Hot Keys, navigate the On-Screen Display (OSD) Menu, and change the settings.
the location of the Control Panel keys

Quick Menu

Press the 1  key to activate the Quick Menu.
the ViewMode quick Menu
Note: Follow the key guide that appears on the screen to select the option or make adjustments.
Menu Description
ViewMode ViewMode Select one of the preset color settings.
Volume Volume Adjust the level, or mute the volume.
Contrast/Brightness Contrast/Brightness Adjust the contrast or brightness level.
Input Select Input Select Select the input source.
Exit Exit Exit the Quick Menu.

Hot Keys

When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the Control Panel Keys.
Key Description
1 + 2

Press and hold the keys to lock/unlock the OSD Menu.

When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the OSD Menu

OSD Lock/Unlock popup

If the OSD Menu is locked, the below message will appear on the screen:

OSD Locked popup message
2 + 3

Press and hold the keys to lock/unlock the Power    button.

When the menu appears on the screen, continue holding the key for 10 seconds to lock/unlock the Power    button.

Monitor Hot Key Power.png

If the Power    button is locked, the below message will appear on the screen.

Monitor Hot Key Power Locked.PNG
2 + 4

Press the keys to display/hide the Boot up Screen or Message OSD when the device is turned on.

Monitor Hot Key Boot Message.png

Configuring the Settings

General Operations

  1. Press the 2 / 3 / 4 key to display the On-Screen Display (OSD) Menu.
  2. Input Select menu
  3. Press the 1 or 2 key to select the main menu. Then press the 3 key to enter the selected menu.
  4. Color Adjust menu
  5. Press the 1 or 2 key to select the desired menu option. Then press the 3 key to enter the sub-menu.
  6. the submenu of the Color Adjust menu
  7. Press the 1 or 2 key to adjust/select the setting. Then press the 3 key to confirm.
  8. the Brightness menu option under the COlor Adjust menu
    Note: Certain menu option adjustments do not require the user to press the 3 key to confirm the selection. Follow the key guide that appears on the screen to select the option or make adjustments.
  9. Press the 4 key to return to the previous menu.
  10. Note: To exit the OSD menu, Press the 5  power switch icon  key.

Appendix

Product Specifications

Item Category Specifications
LCD Type VA, Color a-Si TFT Active Matrix 3840 x 2160 (UHD) LCD;

0.18159 (H)mm x 0.18159 (V)mm pixel pitch

Display Size 68.6 cm
27” viewable
Color Filter RGB Vertical Stripe
Glass Surface Anti-Glare (Haze 25%), Hard Coating (3H)
Input Signal Video Sync TMDS digital (100 Ω)
DisplayPort: fh: 31~184 kHz, fv: 48~100 Hz
HDMI: fh: 30~152 kHz, fv: 48~100 Hz
USB Type C: fh: 30~152 kHz, fv: 48~100 Hz
Compatibility PC up to 2560 x 1440
Macintosh up to 2560 x 1440
Resolution and Timings[1] Recommended 2560 x 1440 @ 60 Hz
Supported
  • 2560 x 1440 @ 60, 75, 100 Hz
  • 2048 x 1152 @ 60 Hz
  • 2560 x 1080 @ 30, 50, 60 Hz
  • 1920 x 1080 @ 25, 50, 60 Hz
  • 1920 x 1200 @ 60, 75 Hz
  • 1920 x 1440 @ 60, 75 Hz
  • 1680 x 1050 @ 60 Hz
  • 1600 x 1200 @ 60 Hz
  • 1600 x 900 @ 60 Hz
  • 1440 x 900 @ 60, 75 Hz
  • 1440 x 576 @ 50 Hz
  • 1400 x 1050 @ 60, 75 Hz
  • 1280 x 1024 @ 50, 60, 75 Hz
  • 1280 x 960 @ 50, 60, 75 Hz
  • 1280 x 800 @ 60, 75 Hz
  • 1280 x 768 @ 50, 60, 75 Hz
  • 1280 x 720 @ 50, 60 Hz
  • 1366 x 768 @ 60 Hz
  • 1360 x 768 @ 60 Hz
  • 1152 x 900 @ 66 Hz
  • 1152 x 870 @ 75 Hz
  • 1152 x 864 @ 60, 75 Hz
  • 1024 x 768 @ 50, 60, 70, 72, 75 Hz
  • 1024 x 600 @ 60 Hz
  • 848 x 480 @ 60 Hz
  • 832 x 624 @ 75 Hz
  • 800 x 600 @ 60, 75 Hz
  • 720 x 576 @ 50 HZ
  • 720 x 480 @ 60 Hz
  • 640 x 480 @ 50, 60, 75 Hz
  • 640 x 400 @ 60, 70 Hz
  • 640 x 350 @ 70 Hz
Power[2] Input Voltage AC 100-240V, 50/60 Hz (auto switch)
Display Area Active Size
(H x V)
596.74 x 335.66 mm
23.49” x 13.21”
Operating Conditons Altitude 5 km
16,404.2 ft
Relative Humidity 20% to 90% (non-condensing)
Temperature 0° C to 40° C
32° F to 104° F
Storage Conditions Altitude 12 km
39,370.1 ft
Relative Humidity 5% to 90% (non-condensing)
Temperature -20° C to 60° C
-4° F to 140° F
Dimensions

(with stand)

Physical
(W x H x D)
613.8 x 538 x 233.3 mm
24.2” x 21.2” x 9.2”
Weight

(with stand)

Physical 6.7 kg
14.8 lb
Wall Mount Dimensions 100 x 100 mm
Power Consumption On[3] 32W (Typical)
Off < 0.3W
  1. Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display.
  2. Please use the power adapter from ViewSonic® or an authorized source only.
  3. ECO Mode set to Standard. Power consumption is without audio and with all USB ports loading.

On-Screen Display (OSD) Menu Tree

Sub-menu
HDMI
DisplayPort
Type C

Sub-menu Menu Option
Volume On (-/+, 0~100)/1/1
Mute

Sub-menu
Standard
Game
Movie
Web
Text
MAC
Mono

Sub-menu Menu Option
Contrast/Brightness Contrast (-/+, 0~100)/1
Brightness (-/+, 0~100)/1
Color Temperature sRGB
Bluish
Cool
Native
Warm
User Color Red (-/+, 0~100)/1
Green (-/+, 0~100)/1
Blue (-/+, 0~100)/1
Color Space Auto
RGB
YUV
Color Range Auto
Full Range
Limited Range
HDR Auto
Off

Sub-menu Menu Option
Sharpness (-/+, 0~100)/25
Blue Light Filter (-/+, 0~100)/1
Aspect Ratio 4:3
5:4
16:9
16:10
Overscan[1] On
Off
Black Stabilization (-/+, 0~100)/10
Advanced DCR (-/+, 0~100)/25
Response Time Standard
Advanced
Ultra Fast
  1. The Overscan function only supports a refresh rate below 60 Hz. If the refresh rate is more than 60 Hz, please do not turn on this function.

Sub-menu Menu Option
Language English
Français
Deutsch
Español
Italiano
Suomi
Русский
Türkçe
Česká
Tiếng Việt
日本語
한국어
繁體中文
简体中文
Variable Refresh Rate On
Off
Information
OSD Size Native
Large
OSD Timeout (-/+, 5/15/30/60)
OSD Background On
Off
OSD Pivot
90˚
-90˚
Power Indicator On
Off
Auto Power Off On
Off
Sleep 30 minutes
45 minutes
60 minutes
120 minutes
Off
ECO Mode Standard
Optimize
Conserve
USB Charging[1] On
Off
DisplayPort Version[2] 1.1
1.2
USB 3.2[3] On
Off
DDC/CI On
Off
Memory Recall
  1. This function is off by default. If the monitor is in power saving mode, USB downstream charging will not be active. To enable charging in power saving mode, it is recommended to turn on this feature. Please note that this setting will not affect the USB Type C charging on the rear side of the monitor.
  2. If no DisplayPort connection is detected, this option will be grayed out.
  3. When using USB Type C as the connection input source : If USB 3.2 is on, it will prioritize high-speed data transfer, but the resolution will only support 2560 x 1440 @ 75 Hz (maximum). If USB 3.2 is off, the resolution can support 2560 x 1440 @ 100 Hz, but due to bandwidth limitation, data transfer will be limited to the USB 2.0 standard.



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