vCast Pro

    From ViewSonic User Guide Database

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    Introduction

    vCast Pro software is designed for wireless presentations and collaboration.

    Working with vCast Pro software and the vCastSender application allows you to stream live recordings, annotate, and share your screen, photos, videos, annotations, documents, and camera directly onto ViewSonic® ViewBoard® Interactive Flat Panels and other mobile devices. In addition, both advanced display group and moderator management functions are included.

    Presenters can control displayed content from a phone, tablet, or laptop while Android and iOS device users are able to use vCastSender’s specialized annotation toolbar and control the ViewBoard® remotely. vCastSender's specialized moderation feature allows a moderator to take control of meetings or classrooms as well.

    vCast Pro Features

    Annotation and Collaboration

    When viewing a presentation, users can annotate on the presenter’s display via Android/iOS pen tools.

    Display Group

    One to many casting feature that can reach up to six (6) displays and allow continuous group screen sync up.

    Moderator Mode

    The moderator has full control of a presentation session and can assign other participants to be the presenter or viewer. Additionally, the moderator can also broadcast a presentation cast to other connected devices and make annotations.

    Multiple Screen Sharing

    Multiple users can connect and display concurrently to the ViewBoard or display.

    Remote View

    Android/iOS users can view the screen of the current presenter on a ViewBoard or display.

    Touchback Control

    The current presenter can use touch control on the ViewBoard’s screen to remotely control casting devices.

    NOTE: The touchback control function is limited when using Chrome.

    Wireless Display

    Users can connect to the same network or cross subnet environments and display their personal screen to a ViewBoard or display.

    This section covers information you need to know about the vCast Pro software requirements and installing it on a Windows PC device.

    Requirements

    Suggested Windows PC Hardware Specifications:

    • Intel i3 series CPU (minimum)
    • 4 GB RAM

    PC Operation System Requirements:

    • Wi-Fi capability - 2.4 GHz/5 GHz
    NOTE: a 5 GHz band will provide better wireless screen sharing performance.
    • Microsoft® Windows 7, 8, 8.1, 10, 11

    How to Launch vCast Pro

    To launch vCast Pro:

    1. Select the vCast Pro application on the ViewBoard or display and open it.
    2. Ensure the ViewBoard or display is connected to a local network. The network name will be visible under Room Network.
    3. Launching vCast Pro
      NOTE: For best performance, it is recommended to be connected to the local network via LAN by Ethernet cable.
    4. Once successfully launched you will see the below screen:
    5. Launching vCast Pro

    Cast Settings

    To adjust the Cast Settings, select the Settings icon (VCastPro Settings.png) located in the lower-right corner of the screen.

    vCast Pro Cast Settings
    Item Description
    Device Name Edit and set the Device Name for easier identification.
    Connect Code Select the refresh icon to generate a new code.
    PIN Code Visible Hide or show the vCast Pro connection PIN code on the screen.
    Auto Start When enabled, vCast Pro will launch automatically when you start your Windows PC.
    Touch & Annotate from Mobile Enable/disable the touch and annotate functions for mobile devices.
    Open Moderator Mode by Default When enabled, Moderator Mode will open by default.
    Mult-Screen Multiple users can wirelessly present to vCast Pro simultaneously.
    AirPlay Service When disabled, AirPlay Service will limit Apple iOS/MacOS devices to only see vCastPro device names for screen mirroring.
    PIN Disable When the PIN code is disabled, users on the same subnet network will be able to connect quicker.
    NOTE: Remote Viewing will be enabled if the PIN code is disabled.

    Display Group Settings

    To adjust the Display Group Settings, select the Display Group icon (VCastPro DG Icon.svg) located in the lower-right corner of the screen.

    vCast Pro Display Group
    1. Toggle the "Turn On/Off Display Group" ON to enable the Display Group feature.
    2. vCast Pro Display Group
      NOTE: Other preinstalled ViewBoard Cast devices in the same network will be listed.
    3. Select the devices you want to join the display group and select OK to save the settings.
    4. vCast Pro Display Group
      NOTE:
      • If the devices you want to group are not listed, you can enter their respective IP address or connecting PIN code.
      • The Display Group maximum device limit is six devices.
    5. If you frequently connect to the same device, you can select the Star icon (VCastPro Star Icon.svg) next to the device to add it to your frequently connected devices list, "My List of Devices in Group", for easier Display Group setup and management.
    6. vCast Pro Display Group

    Synchronized Group Screen All the Time

    When the “Synchronized group screen all the time” function is toggled ON, it will display a synchronized group screen continuously. If it is toggled OFF, it will work on vCast mirroring only.

    vCast Pro Display Group
    NOTE: Select the devices to group first, then toggle the "Synchronized group screen all the time” function ON to avoid interruption.

    Share a Screen to the Display Group (One to Many Casting)

    After confirming the above settings, you can share your screen to the main display, then the grouped client devices will be synced up to your screen.

    vCast Pro Display Group

    Moderator Mode

    Moderator Mode allows the moderator to take control of the devices connected to the ViewBoard or display. To enter Moderator Mode, select the Moderator Mode icon (VCast Pro MM Icon.svg) located in the lower-right corner of the screen.

    vCast Pro Moderator Mode

    When enabled, the moderator can view a list of all connected screens in the left floating window and can preview each participant’s screen and then select any of participant’s screen and cast to the ViewBoard’s or display's main screen for presentation. The moderator can also control each participant’s screen, annotate on the ViewBoard or display, and remove unwanted participants by selecting the close icon (X).

    vCast Pro Moderator Mode

    Broadcast

    When enabled, the ViewBoard’s or display's screen will be broadcasted to all of the participant’s connected screens simultaneously. The participants can only view the presentation contents until the moderator disables the Broadcast function.

    vCast Pro Broadcast

    Multiple Screen Sharing

    By default, vCast Pro is set to allow multiple screen sharing, but can also be set to single screen sharing. To do this, the moderator can select the Multiple Screen Sharing icon to switch to single screen sharing.

    Preview Screen

    By default, vCast Pro is set to let the moderator preview the participant’s screen contents prior to sharing to the ViewBoard or display. Selecting the Preview Screen icon, the Moderator can switch to see the participant’s name only.

    Touch

    By default, participants can use touch for collaboration after connecting. The moderator can enable/disable the touch function of a participant by selecting the Touch icon in their window.

    Annotate

    Selecting the Annotate icon will list more annotation options:

    VCast Pro Annotate Move.svg
    Move the Annotate toolbar on the screen.
    VCast Pro Annotate Color.svg
    Choose colors for annotations.
    VCast Pro Annotate Clear.svg
    Clear annotations.
    VCast Pro Annotate Save.svg
    Save screen annotations to .png format.

    NOTE:

    • Moderator Mode is supported on all vCastSender and AirPlay devices, but mobile devices are limited to a "preview" function. Additionally, mobile Android devices cannot cast sound out.
    • When you cast your Windows/Mac/Chrome screen to a ViewBoard or display, the selected full screen unit will not be broadcasted back to your device to avoid repetitive screen casting.
    • The active presenter can touch each of the participant's screens to remotely control casting devices.
    • The number of multi-screen presenters on-screen depends on your Windows CPU processor performance and router specifications.

    Casting to vCast Pro from a Client Device

    Working with ViewBoard® Cast software (vCast, vCast Pro, and vCastSender), the vCast Pro application will allow the ViewBoard or display to receive laptop screens (Windows/Mac/Chrome) and mobile (iOS/Android) users’ screens, photos, videos, annotations, and camera(s) that are using the vCastSender application.

    Casting from a Client Device

    NOTE:

    • ViewBoard® Cast software, laptops, and mobile devices can connect to both the same subnet and cross subnet by entering the on-screen PIN code.
    • Connected devices will show up under Device List on the same subnet connection.
    • If the device does not show up under Device List, users will need to key-in the on-screen PIN code.
    • vCast Pro can setup “PIN disable” for a faster connection on the same subnet. Please note that the Remote Viewing function will be enabled if PIN code input is disabled.

    Casting from Windows, MacBook, and Chrome Devices

    Casting from a Client Device
    1. Ensure the client device (e.g., laptop) is connected to the same network as the ViewBoard or display.
    2. NOTE: The network name can be found under Room Network.
      Casting from a Client Device
    3. On the client device, visit the address that is shown on the ViewBoard or display to download and install the vCastSender application.
    4. After installing, launch the vCastSender application.
    5. To connect to the ViewBoard or display, input the PIN code and click OK.
    6. NOTE: The PIN code can be found as highlighted below:
      Casting from a Client Device
    7. Additionally, you can connect to the ViewBoard or display by clicking Device List then the Device Name listed.
    8. Casting from a Client Device
      NOTE: The Device Name can be found as highlighted below:
      Casting from a Client Device

    Casting from Android Devices

    Casting from an Android Device
    1. Ensure the client device (e.g., Android phone or tablet) is connected to the same network as the ViewBoard or display.
    2. NOTE: The network name can be found under Room Network.
      Casting from a Client Device
    3. On the Android client device, scan the QR code shown on the ViewBoard or display to directly download the vCastSender application, or download the application from the Google Play Store.
    4. Casting from an Android Device
    5. After installing, launch the vCastSender application.
    6. To connect to the ViewBoard or display, input the PIN code and click OK.
    7. NOTE: The PIN code can be found as highlighted below:
      Casting from a Client Device
    8. You can also connect to the ViewBoard or display by clicking Device List then the Device Name listed.
    9. Casting from a Client Device
      NOTE: The Device Name can be found as highlighted below:
      Casting from a Client Device
    10. Additionally, you can connect to the ViewBoard or display by selecting Scan then placing the on-screen QR code into the box to automatically connect.
    11. Casting from an Android Device

    Casting from Apple iOS Devices

    Apple AirPlay® is compatible with vCast Pro for screen mirroring and content streaming under the same subnet environment only. An “AirPlay Password” will be generated on-screen for connection when using AirPlay to cast to the ViewBoard or display.

    Casting from an Apple Device
    1. Ensure the client device (e.g., iPhone or iPad) is connected to the same network as the ViewBoard or display.
    2. NOTE: The network name can be found under Room Network.
      Casting from a Client Device
    3. On the iOS client device, directly open AirPlay and select the Device Name of the ViewBoard or display to connect.
    4. NOTE: The Device Name can be found as highlighted below:
      Casting from a Client Device
    5. Input the generated on-screen AirPlay Password on the client device to connect.
    6. Casting from an Apple Device
      NOTE: In a cross subnet environment, please download and connect with the vCastSender iOS application from the Apple App Store.
    7. You can also connect to the ViewBoard or display by selecting Scan then placing the on-screen QR code into the box to automatically connect.
    8. Casting from an Android Device

    Customize the Display Device's Device Name

    vCastSender allows the customization of the device’s display name on vCast Pro.

    Additional Features

    Wireless Screen Sharing and Touchback Control

    When connected to a ViewBoard or display from a Windows, MacBook, or Chrome device the vCastSender application for Windows/MacBook/Chrome client devices can wirelessly share their screen and use ViewBoard touchback control to control the device remotely.

    Connecting to a ViewBoard or Display from Mobile Device

    Once connected, select Receive. The ViewBoard or selected display screen will appear on the mobile device with an on-screen toolbar. Users can interact with the ViewBoard or display with annotations, file sharing, etc.

    Additional Features
    Item Description
    VCast Pro Toggle.svg
    Toggle Hide or display the toolbar.
    VCast Pro Home.svg
    Home Return to the Home interface.
    VCast Pro Return.svg
    Return Return to the previous operation.
    VCast Pro Folder.svg
    Folder View or open the mobile device's files.
    VCast Pro Share.svg
    Share Cast the mobile device's screen to the connected ViewBoard or display.
    VCast Pro Touch.svg
    Touch Remotely control the connected ViewBoard or display.
    VCast Pro Annotate.svg
    Annotate Make annotations, and adjust the pen color.
    VCast Pro Clear.svg
    Clear Clear everything on screen.
    VCast Pro Camera.svg
    Camera Send camera images to the connected ViewBoard or display.

    Frequently Asked Questions

    Question Answer
    What is the minimum Wi-Fi signal strength for a reliable vCast Pro network?
    • In order to have reliable network signal strength to experience vCast Pro optimally, we suggest the minimum Wi-Fi signal strength for a reliable packet delivery to not be lower than -60 dBm.
    What is the minimum video streaming network bandwidth recommended for reliable vCast Pro casting?
    • Minimum bandwidth recommendation: 1 MB/s (static picture < 100 KB/s; peak value of a dynamic picture is about 1 MB/s).
    NOTE:
    Network Latency
    • 1~30 ms: Very Fast; smooth screen casting.
    • 31~50 ms: Good; can screen cast normally, no obvious delay.
    • 51~100 ms: Normal; slight latency may occur when video/pictures are streaming.
    • ≥ 100 ms: Poor; there may be freezing and droppage.
    Will multiple screen casting cause latency issues, especially with video streaming content sharing?
    • Multiple screen casting via video streaming can be a heavy load on a network. To experience ViewBoard Cast with multiple screen sharing with a reliable signal, we suggest the minimum Wi-Fi signal strength is not lower than -60 dBm and the minimum bandwidth recommendation is 1 MB/s.
    • If there is still a latency issue, please reduce vCastSender to not exceed two devices for the best performance.

    Troubleshooting

    This section describes some common problems that you may experience when using vCast Pro. Additionally, you can contact your sales representative or IT department if you are experiencing any problems.

    Problem or Issue Possible Solution
    Device List is not displayed
    • Please make sure you have followed all instructions for connecting to the same network environment. For more information, see Before Launching vCast Pro.
    Unable to connect to vCast Download page
    • Ensure that the firewall for your operating system permits vCast Pro to run and communicate on your network.
    • This message will only appear if the server is using a self-signed certificate with an invalid trust chain.

    Network Information

    vCast Pro & vCastSender Service

    Network Information

    • The ViewBoard and client devices can connect to both the same subnet and cross subnet. If on the same subnet, PIN code input can be disabled.
    • vCast Pro supports cross subnet connectivity via PIN code input. Please ensure PIN code input is enabled. To learn more, see Cast Settings.
    Network Information
    NOTE: For a more stable connection, it is recommended to have any ViewBoard or display connected via LAN by Ethernet cable, and client devices on a 5 GHz Wi-Fi band.
    • Ports:
    TCP 56789, 25123, 8121 & 8000 (Controlling message port & client device audio transfer)
    TCP 8600 (BYOM)
    TCP 53000 (Request share screen)
    TCP 52020 (Reverse control)
    TCP 52025 (Reverse control for ViewBoard Cast Button)
    TCP 52030 (Status sync)
    TCP 52040 (Moderator mode)
    UDP 48689, 25123 (Device searching and broadcast & client device audio transfer)
    UDP 5353 (Multicast search device protocol)
    • Port and DNS Activation:
    Port: 443
    DNS: https://vcastactivate.viewsonic.com
    • OTA Service
    Server Port: TCP 443
    Server FQDN Name: https://vcastupdate.viewsonic.com

    AirPlay Service

    NOTE: Please ensure that mDNS is enabled on the network/access point/wireless controller (if applicable).

    Network Information

    • Ports
    TCP 51040, 51030, 51020 & 51010
    UDP 5353 (mDNS to broadcast Airplay)
    UDP random port with a range of 52000~53000 (Transfer audio; assigned by AirPlay protocol)

    How to Verify AirPlay is Broadcasting

    1. Ensure that your iOS device and the ViewBoard or display are connected to the same subnet.
    2. Open the Control Center and select AirPlay Mirroring on the iOS device (e.g., iPhone/iPad).
    3. Find a device prefixed with “Cast-xxxx”.
    4. If “Cast-xxxx” is showing then this confirms that vCast is broadcasting AirPlay services.
    5. Click on the broadcasted “Cast-xxxx” device to mirror your iOS device to the ViewBoard.

    Customer Service

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