Projector Troubleshooting

Projector does not turn on

Troubleshooting Checks	Yes/No	Possible Solutions
Is the power indicator lit?	Yes	Turn the projector off, then turn it back on.
	No	Check the power connection between the projector and the power outlet.
Is the power cord plugged into a power outlet?	Yes	Try another power outlet or use some other electrical device to confirm the same power outlet is working.
	No	Plug the power cord into a power outlet and press the Power button on the projector's keypad or remote control.

No image appears

Troubleshooting Checks	Yes/No	Possible Solutions
Is your PC/video device turned on or in sleep mode?	Yes	Check the cable connection between your PC/video device and the projector.
	No	Turn your PC/video device on or wake it up from sleep mode. If in any doubts, consult your PC/video device's documentation.
Is the image input selected correctly?	Yes	Turn the projector off, then turn it back on.
	No	Select the correct input source. If multiple devices are connected, manually adjust the input source by pressing the Source Input button on the projector's keypad or remote control.

Image is flipped upside down or mirrored left to right

Troubleshooting Checks	Yes/No	Possible Solutions
Is the projector hung from the ceiling?	Yes	Check the Ceiling-Top/Rear-Top option.
	No	Turn the projector off, then turn it back on.
Is the projector placed on a desk/floor?	Yes	Check the Front/Rear option.
	No	Turn the projector off, then turn it back on.

Image is blurred

Troubleshooting Checks	Yes/No	Possible Solutions
Is the lens dirty?	Yes	Follow the procedure in the Maintenance section to clean the lens.
	No	Adjust the Focus Ring until the image is clear.

Image is not displayed correctly

Troubleshooting Checks	Yes/No	Possible Solutions
Is the image cut off, or not fitting on the screen?	Yes	Press the Zoom In/Zoom Out button on the remote control to return to the original image size. If the image is still not displayed correctly, reset the Image Settings.
	No	Reset the Image Settings.

Remote control does not work

Troubleshooting Checks	Yes/No	Possible Solutions
Are there any obstacles between the remote control and projector?	Yes	Remove the obstacle(s).
	No	Aim the remote control at the projector's IR receiver within the effective distance and angles when performing an operation.
Are the batteries installed correctly?	Yes	If the remote control still does not work, try another set of new batteries to confirm the current batteries have power.
	No	Install the batteries again.