Troubleshooting Common Problems

Why doesn't the projector turn on?

Solution 1 ► Ensure the power cord is properly attached to the projector and to the power outlet.

Solution 2 ► If the cooling process has not completed, please wait until it has finished then try to turn on the projector again.

Solution 3 ► If the above does not work, try another power outlet or another electrical device with the same power outlet.

Solution 4 ► Check that the battery has remaining power, or needs external power.

Why is there no picture?

Solution 1 ► Ensure the video source cable is connected properly, and that the video source is turned on.

Solution 2 ► If the input source is not selected automatically, select the correct source with the Source key on either the projector or the remote control.

What should I do if the image is blurry?

Solution 1 ► Adjusting the Focus Ring will help correctly focus the projection lens.

Solution 2 ► Ensure the projector and screen are aligned properly. If necessary, adjust the height of the projector as well as the projection angle and direction.

Why is the remote control not working?

Solution 1 ► Ensure there are no obstacles between the remote control and projector; and that they are within 8 m (26 ft) of each other.

Solution 2 ► The batteries may be out of power, please check and replace if necessary.

What should I do if the projector freezes or doesn't respond?

Solution ► Using a paper clip, carefully insert it into the Reset button at the rear of the projector to reset the device.

LED Indicators

When the warning indicators (see below) light up or flash, the projector will automatically shutdown. Unplug the power cord from the projector, wait for 30 seconds and try again. If the warning indicators light up or flash, please contact your nearest service center for assistance.

Status and Description	Power Indicator Light		Temperature Indicator Light	Light Source Indicator Light
Status and Description	Red	Blue or Green	Red	Red
Standby State (Power cord input)	Steady Light
Power On (Warming)		Flashing Light (0.5 sec off/0.5 sec on)
Power On and Lamp Lighting		Steady Light
Power Off (Cooling)		Flashing Light (0.5 sec off/0.5 sec on) Back to red steady light when the cooling fan turns off.
Error (Lamp Failure)	Flashing			Steady Light
Error (Fan Failure)	Flashing		Flashing Light
Error (Overheat)	Flashing		Steady Light

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