Troubleshooting Common Problems

Why doesn't the projector turn on?

Solution 1 ► Ensure the power cord is properly attached to the projector and to the power outlet.

Solution 2 ► If the cooling process has not completed, please wait until it has finished then try to turn on the projector again.

Solution 3 ► If the above does not work, try another power outlet or another electrical device with the same power outlet.

Solution 4 ► Check that the battery has remaining power, or needs external power.

Why is there no picture?

Solution 1 ► Ensure the video source cable is connected properly, and that the video source is turned on.

Solution 2 ► If the input source is not selected automatically, select the correct source with the Source key on either the projector or the remote control.

What should I do if the image is blurry?

Solution 1 ► Adjusting the Focus Ring will help correctly focus the projection lens.

Solution 2 ► Ensure the projector and screen are aligned properly. If necessary, adjust the height of the projector as well as the projection angle and direction.

Why is the remote control not working?

Solution 1 ► Ensure there are no obstacles between the remote control and projector; and that they are within 8 m (26 ft) of each other.

Solution 2 ► The batteries may be out of power, please check and replace if necessary.

What should I do if the projector freezes or doesn't respond?

Solution ► Using a paper clip, carefully insert it into the Reset button at the rear of the projector to reset the device.

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