投影机有限保固

From ViewSonic Documentation
Jump to: navigation, search
This page is a translated version of the page Projector Limited Warranty and the translation is 100% complete.

有限保固

ViewSonic® 投影机

保固范围:

ViewSonic® 保证其产品在保固期内,于正常使用下无材料和做工瑕疵。如果产品在保固期内经证明有材料或做工瑕疵,ViewSonic® 将自行斟酌修复产品或以同型产品替换。替换产品或零件可能包含重新制造、或整修的零件或组件。

一般保固有限三 (3) 年:

针对北美和南美,根据有限一 (1) 年保固:自初次消费者购买日期起算,灯泡以外所有零件保固三 (3) 年、人工保固三 (3) 年以及原始灯泡保固一 (1) 年。

其他地区或国家:请洽询当地经销商或当地 ViewSonic® 办事处了解保固资讯。

重度使用保固有限一 (1) 年:

针对北美和南美,在重度使用设定下,投影机的使用包括平均每日使用超过十四 (14) 小时:针对欧洲,自初次消费者购买日期起算,灯泡以外所有零件保固一 (1) 年、人工保固一 (1) 年以及原始灯泡保固九十 (90) 天:自初次消费者购买日期起算,灯泡以外所有零件保固一 (1) 年、人工保固一 (1) 年以及原始灯泡保固九十 (90) 天。其他地区或国家:请洽询当地经销商或当地 ViewSonic®办事处了解保固资讯。灯泡保固受条款与细则、验证及核准限制。仅适用于制造商安装的灯泡。所有另购的配件灯泡均保固 90 天。

保固范围:

此保固仅对第一购买者有效。

在保固范围内的事项:

  • 任何序号被损毁、涂改或擦除的产品。
  • 由于以下原因造成的产品损坏、损伤或故障:
    • 意外事故、操作失当、疏忽、火灾、水灾、闪电或其他自然灾害、未经授权的产品修改或未遵循产品提供的说明而造成的损坏。
    • 在产品规格之外使用。
    • 将产品用于非正常预定用途、或在非正常条件下使用。
    • 被未经 ViewSonic® 授权的任何个人修复或尝试修复过。
    • 由于运输造成的损坏。
    • 搬运或安装产品造成的损坏。
    • 产品以外的原因,例如电源波动或故障。
    • 使用不符合 Viewsonic 规格的供应品或零件。
    • 正常磨损。
    • 与产品缺陷无关的其他原因所致。
  • 拆卸、安装及设定服务费用。

如何获得服务:

  1. 欲了解如何在保固期内获得服务,请联系 ViewSonic® 客户支援(请参阅“客户支援”页面)。您必须提供产品序号。
  2. 若要获得保固服务,您必须提供:(a) 标有日期的原始购买单据、(b) 您的姓名、(c) 您的住址、(d) 问题说明、(e) 产品序号。
  3. 以预付运费的方式,将产品装在原包装箱内送到或运至 ViewSonic® 授权服务中心或 ViewSonic®。
  4. 如需其他资讯或离您最近的 ViewSonic® 服务中心名称,请联系 ViewSonic®。

损失免责条款:

ViewSonic 不做任何超出本文所含描述的明示或默示保证,包括适销性和特定用途适用性的默示保证。

ViewSonic 将不负责承担:

ViewSonic 的责任仅限于负担产品的维修或更换成本。ViewSonic® 对以下情况概不负责:

  1. 由于本产品缺陷导致的任何财产损失、由于本产品使用不便导致的损失、使用本产品导致的损失、时间损失、利润损失、商业机会损失、商誉损失、业务关系损失、其他商业损失,即便已被提醒会造成这样的损失也不负责。
  2. 任何其他损失,不论是意外的、继发性的或其他损失。
  3. 任何他方对客户提出的索赔。

美国州法的效力 :

此保固为您提供特定的法律权利,您也有可能享有其他权利,因当地主管机关而异。某些地方政府不允许隐含保固限制及/或不允许意外或继发性损失免责,所以上述限制和免责条款可能不适用于您。

美国、加拿大以外地区之销售 :

如需在美国和加拿大以外地区销售的 ViewSonic® 产品保固资讯和服务,请联系 ViewSonic® 或当地 ViewSonic® 经销商。 本产品在中国大陆(香港、澳门、台湾除外)的保固期,受维修保证卡的条款与细则约束。 欧洲和俄罗斯使用者如需完整的保固资讯,请至:http://www.viewsonic.com/eu/ 的“Support/Warranty Information”下查看。

Mexico Limited Warranty

ViewSonic® Projector

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.

How long the warranty is effective:

3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp from the date of the first consumer purchase.

Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed lamp only.

All accessory lamps purchased separately are warranted for 90 days.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty excludes and does not cover:

  • Any product on which the serial number has been defaced, modified or removed.
  • Damage, deterioration, or malfunction resulting from:
    • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
    • Any damage of the product due to shipment.
    • Causes external to the product, such as electrical power fluctuations or failure.
    • Use of supplies or parts not meeting ViewSonic®’s specifications.
    • Normal wear and tear.
    • Any other cause which does not relate to a product defect.
  • Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.
  • Removal, installation, insurance, and set-up service charges.

How to get service:

For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.

  • For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
  • To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
  • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center.
  • Round trip transportation costs for in-warranty products will be paid by ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

  • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
  • Any other damages, whether incidental, consequential or otherwise.
  • Any claim against the customer by any other party.
  • Repair or attempted repair by anyone not authorized by ViewSonic®.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: disc2@hmo.megared.net.mx

Villahermosa:
Compumantenimietnos Garantizados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: compumantenimientos@prodigy.net.mx

Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: datos@puebla.megared.net.mx

Veracruz, Ver.:
CONEXION Y DESARROLLO, S.A DE C.V. Av.
Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: gacosta@qplus.com.mx

Chihuahua:
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: Cefeo@soluglobales.com

Cuernavaca:
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: aquevedo@compusupportcva.com

Distrito Federal:
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : gacosta@qplus.com.mx

Guadalajara, Jal.:
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: mmiranda@servicrece.com

Guerrero Acapulco:
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627

Monterrey:
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: aydeem@gps1.com.mx

MERIDA:
ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: (52) 999-925-1916
E-Mail: rrrb@sureste.com

Oaxaca, Oax.:
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Fax: 01(52)95-15-13-67-00
E-Mail. gpotai2001@hotmail.com

Tijuana:
STD
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembr
Tijuana, Mexico

FOR USA SUPPORT:
ViewSonic® Corporation
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: 800-688-6688
http://www.viewsonic.com