投影機有限保固

From ViewSonic User Guide Database

有限保固

ViewSonic® 投影機

保固範圍:

ViewSonic® 保證其產品在保固期內,於正常使用下無材料和做工瑕疵。如果產品在保固期內經證明有材料或做工瑕疵,ViewSonic® 將自行斟酌修復產品或以同型產品替換。替換產品或零件可能包含重新製造、或整修的零件或組件。

一般保固有限三 (3) 年:

針對北美和南美,根據有限一 (1) 年保固:自初次消費者購買日期起算,燈泡以外所有零件保固三 (3) 年、人工保固三 (3) 年以及原始燈泡保固一 (1) 年。

其他地區或國家:請洽詢當地經銷商或當地 ViewSonic® 辦事處瞭解保固資訊。

重度使用保固有限一 (1) 年:

針對北美和南美,在重度使用設定下,投影機的使用包括平均每日使用超過十四 (14) 小時:針對歐洲,自初次消費者購買日期起算,燈泡以外所有零件保固一 (1) 年、人工保固一 (1) 年以及原始燈泡保固九十 (90) 天:自初次消費者購買日期起算,燈泡以外所有零件保固一 (1) 年、人工保固一 (1) 年以及原始燈泡保固九十 (90) 天。其他地區或國家:請洽詢當地經銷商或當地 ViewSonic®辦事處瞭解保固資訊。燈泡保固受條款與細則、驗證及核准限制。僅適用於製造商安裝的燈泡。所有另購的配件燈泡均保固 90 天。

保固範圍:

此保固僅對第一購買者有效。

在保固範圍內的事項:

  • 任何序號被損毀、塗改或擦除的產品。
  • 由於以下原因造成的產品損壞、損傷或故障:
    • 意外事故、操作失當、疏忽、火災、水災、閃電或其他自然災害、未經授權的產品修改或未遵循產品提供的說明而造成的損壞。
    • 在產品規格之外使用。
    • 將產品用於非正常預定用途、或在非正常條件下使用。
    • 被未經 ViewSonic® 授權的任何個人修復或嘗試修復過。
    • 由於運輸造成的損壞。
    • 搬運或安裝產品造成的損壞。
    • 產品以外的原因,例如電源波動或故障。
    • 使用不符合 Viewsonic 規格的供應品或零件。
    • 正常磨損。
    • 與產品缺陷無關的其他原因所致。
  • 拆卸、安裝及設定服務費用。

如何獲得服務:

  1. 欲瞭解如何在保固期內獲得服務,請聯繫 ViewSonic® 客戶支援(請參閱「客戶支援」頁面)。您必須提供產品序號。
  2. 若要獲得保固服務,您必須提供:(a) 標有日期的原始購買單據、(b) 您的姓名、(c) 您的住址、(d) 問題說明、(e) 產品序號。
  3. 以預付運費的方式,將產品裝在原包裝箱內送到或運至 ViewSonic® 授權服務中心或 ViewSonic®。
  4. 如需其他資訊或離您最近的 ViewSonic® 服務中心名稱,請聯繫 ViewSonic®。

損失免責條款:

ViewSonic 不做任何超出本文所含描述的明示或默示保證,包括適銷性和特定用途適用性的默示保證。

ViewSonic 將不負責承擔:

ViewSonic 的責任僅限於負擔產品的維修或更換成本。ViewSonic® 對以下情況概不負責:

  1. 由於本產品缺陷導致的任何財產損失、由於本產品使用不便導致的損失、使用本產品導致的損失、時間損失、利潤損失、商業機會損失、商譽損失、業務關係損失、其他商業損失,即便已被提醒會造成這樣的損失也不負責。
  2. 任何其他損失,不論是意外的、繼發性的或其他損失。
  3. 任何他方對客戶提出的索賠。

美國州法的效力 :

此保固為您提供特定的法律權利,您也有可能享有其他權利,因當地主管機關而異。某些地方政府不允許隱含保固限制及/或不允許意外或繼發性損失免責,所以上述限制和免責條款可能不適用於您。

美國、加拿大以外地區之銷售 :

如需在美國和加拿大以外地區銷售的 ViewSonic® 產品保固資訊和服務,請聯繫 ViewSonic® 或當地 ViewSonic® 經銷商。 本產品在中國大陸(香港、澳門、台灣除外)的保固期,受維修保證卡的條款與細則約束。 歐洲和俄羅斯使用者如需完整的保固資訊,請至:http://www.viewsonic.com/eu/ 的「Support/Warranty Information」下查看。

Mexico Limited Warranty

ViewSonic® Projector

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.

How long the warranty is effective:

3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp from the date of the first consumer purchase.

Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed lamp only.

All accessory lamps purchased separately are warranted for 90 days.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty excludes and does not cover:

  • Any product on which the serial number has been defaced, modified or removed.
  • Damage, deterioration, or malfunction resulting from:
    • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
    • Any damage of the product due to shipment.
    • Causes external to the product, such as electrical power fluctuations or failure.
    • Use of supplies or parts not meeting ViewSonic®’s specifications.
    • Normal wear and tear.
    • Any other cause which does not relate to a product defect.
  • Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.
  • Removal, installation, insurance, and set-up service charges.

How to get service:

For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.

  • For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
  • To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
  • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center.
  • Round trip transportation costs for in-warranty products will be paid by ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

  • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
  • Any other damages, whether incidental, consequential or otherwise.
  • Any claim against the customer by any other party.
  • Repair or attempted repair by anyone not authorized by ViewSonic®.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: disc2@hmo.megared.net.mx

Villahermosa:
Compumantenimietnos Garantizados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: compumantenimientos@prodigy.net.mx

Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: datos@puebla.megared.net.mx

Veracruz, Ver.:
CONEXION Y DESARROLLO, S.A DE C.V. Av.
Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: gacosta@qplus.com.mx

Chihuahua:
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: Cefeo@soluglobales.com

Cuernavaca:
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: aquevedo@compusupportcva.com

Distrito Federal:
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : gacosta@qplus.com.mx

Guadalajara, Jal.:
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: mmiranda@servicrece.com

Guerrero Acapulco:
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627

Monterrey:
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: aydeem@gps1.com.mx

MERIDA:
ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: (52) 999-925-1916
E-Mail: rrrb@sureste.com

Oaxaca, Oax.:
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Fax: 01(52)95-15-13-67-00
E-Mail. gpotai2001@hotmail.com

Tijuana:
STD
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembr
Tijuana, Mexico

FOR USA SUPPORT:
ViewSonic® Corporation
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: 800-688-6688
http://www.viewsonic.com