VG2409U-2

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Introduction

Package Contents

  1. Monitor
  2. Power Cord
  3. Video Cable
  4. USB Cable
  5. Quick Start Guide
Note: The cables included in your package may vary depending on your country. Please contact your local reseller for more information.

Product Overview

Number Description
1 Control Panel Keys
2 Power Button
3 I/O Ports
4 Security Lock Slot

I/O Ports

I/O Ports
Number Description
1 HDMI
2 DisplayPort In
3 USB Type C
4 DisplayPort Out
5 USB Upstream
6 USB Downstream
7 LAN
8 Audio Out
9 AC IN
Note: For more information about the Control Panel Keys, refer to Using the Control Panel Keys.

Initial Setup

Installing the Stand

Stand Installation
Stand Installation
Note: Place the monitor on a flat, stable surface to ensure safety and optimal performance.

Removing the Stand

Stand Removal
Stand Removal
Important: Before removing the stand, turn off the monitor, disconnect all cables, and place the monitor on a flat, stable surface with the screen facing down.

Mounting the Monitor

After removing the stand, the monitor can be mounted using an optional mounting kit or bracket.

Note: For use only with a UL certified mounting kit. To obtain a mounting kit or height adjustment base, contact ViewSonic® or your local dealer.

Refer to the table below for the standard dimensions for mounting kits.

Maximum Loading Pad Hole Screw Specification Screw Quantity
14 kg 100 x 100 mm M4 x 10 mm 4 screws
VESA mounting hole location
  1. Attach the mounting bracket to the VESA mounting holes at the rear of the monitor, securing it with four M4 x 10 mm screws.
  2. Follow the mounting kit instructions to mount the monitor.

Using the Security Slot

Using the security slot

To help prevent the monitor from being stolen, use a security slot locking device to secure the monitor to a fixed object.

Additionally, fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the monitor from falling over.

Making Connections

Connecting to Power

Connect the monitor to a power source
  1. Connect the power cord to the AC IN jack at the rear of the monitor.
  2. Plug the power adapter into a power outlet.

Display Connection

HDMI

Connect the monitor to HDMI
  1. Connect one end of an HDMI cable to the HDMI port of the monitor.
  2. Plug the other end of the cable into the HDMI port of your computer.

DisplayPort

Connect the monitor to DisplayPort
  1. Connect one end of a DisplayPort cable to the DisplayPort In port of the monitor.
  2. Plug the other end of the cable into the DisplayPort or Mini DisplayPort port of your computer.
  3. Note: To connect the monitor to the Thunderbolt port (v. 1 & 2) on your Mac, connect the Mini DisplayPort end of a “Mini DisplayPort to DisplayPort cable” to the Thunderbolt output port of your Mac. Then connect the other end of the cable to the DisplayPort port of the monitor.

Type C

Connect the monitor to Type C
  1. Connect one end of a USB Type C cable to the USB Type C port of the monitor.
  2. Plug the other end of the cable into the USB Type C port of your computer.
  3. Note: For video output use, make sure your USB Type C output device (e.g., laptop) and cable support video signal transmission.

DisplayPort/USB Type C MST Daisy Chain Connection

With DisplayPort/USB Type C Multi-Stream Transport (MST) support, you can daisy chain to one monitor.

MST Daisy Chain
  1. Connect one end of a DisplayPort/USB Type C cable to the DisplayPort/USB Type C Out port of your computer. Then connect the other end of the cable to the DisplayPort In/USB Type C port of the monitor.
  2. Use another DisplayPort cable to connect to the DisplayPort Out port of the first monitor. Then connect the other end of the cable to the DisplayPort In port of the second monitor.
  3. MST Daisy Chain
    Note:
    • DisplayPort MST must be turned on in the Setup Menu in the OSD Menu to enable daisy chaining.
    • If High Data Speed is selected, it will prioritize high speed data transfer and Ethernet. MST will only support 1920 x 1080 @ 75 Hz (maximum).
    • If High Resolution is selected, MST can support 1920 x 1080 @ 100 Hz, but data transfer and Ethernet speed will be limited to USB 2.0 standards due to bandwidth limitation.
    • If the input source changes to HDMI, DisplayPort MST will turn off automatically.

USB Connection

The monitor supports two types of USB ports, upstream and downstream. When making connection(s), observe the following guidelines.

USB connection
USB Type Connection Type Description
No. 1 Upstream Type C Transfers audio, video, power, and data between the computer and USB devices connected to the monitor.
No. 2 Supports 5V/3A, 9V/3A, 12V/3A, 15V/3A, 20V/3.25A (LPS) charging.
Type B Transfers data between the computer and the USB devices connected to the monitor.
No. 3 Downstream Type A For peripheral device(s) (e.g., storage device, keyboard, mouse, etc.).
Supports 5V/2A charging.
Note:
  • To use peripheral devices with the USB Type A ports, please also connect your computer to the monitor’s USB Type B or Type C port.
  • Due to the product’s USB Type C power delivery design, do not connect the laptops’ power adapter at the same time. This can cause power distribution conflicts with the laptop, resulting in flashing screens or the forced shutdown of the laptop.

Using the USB Ports

Using the USB ports
  1. To use the downstream USB Type A ports, connect one end of the USB Type B cable to the upstream USB Type B port of the monitor. Plug the other end of the cable, USB Type A, into a USB port of your computer.
  2. Note: You can also use the USB Type C port instead of the USB Type B port to use the downstream USB Type A ports.
  3. Connect your peripheral device(s) to a downstream USB Type A port of the monitor.

Ethernet Connection

Connecting to Ethernet

To connect the monitor to your network:

  1. Connect one end of a RJ45 cable to the LAN port of the monitor.
  2. Plug the other end of the cable into your network adapter.

After connecting the monitor to your network, you will need to connect your computer to the monitor in one of the following three ways:

  • USB Type C port, or
  • HDMI and USB Type B port, or
  • DisplayPort In and USB Type B port
  • Connecting to Ethernet

Audio Connection

Connect to audio

Plug the audio jack of the audio device into the Audio Out port of the monitor.

Note: The monitor is also equipped with dual speakers.

Using the Monitor

Adjusting the Viewing Angle

Height Adjustment

Lower or raise the monitor (0 to 130 mm).

Adjust the height of the monitor
Note: When adjusting, hold the monitor firmly on both sides and press down along the adjustment track.

Screen Orientation Adjustment (Monitor Pivot)

Monitor Pivot
Monitor Pivot
Monitor Pivot
  1. Raise the monitor to its maximum height and then tilt it back fully.
  2. Rotate the monitor 90° clockwise or counterclockwise from landscape to portrait orientation.
  3. Note:
    • When adjusting, hold the monitor firmly on both sides.
    • To rotate the screen image, manually change the system’s display orientation settings.

Swivel Angle Adjustment

Turn the monitor to the left or right (360˚).

Swivel the monitor

Tilt Angle Adjustment

Tilt the monitor forwards or backwards (-3.5˚ to 28˚).

Adjust the tilt of the monitor
Note: Adjust the monitor by supporting the stand with one hand and gently tilting the screen with the other.

Turning the Monitor On/Off

Turn the monitor on or off
  1. Plug the connected power adapter into a power outlet.
  2. Press the Power ( ) button to turn on the monitor.
  3. To turn the monitor off, press the Power ( ) button again.
  4. Note:
    • The monitor will still consume power as long as the power cord is plugged in. If the monitor is not being used for extended periods, please unplug the power cord from the power outlet.
    • If the OSD Menu is still on screen, press and hold the Power ( ) button for three seconds to turn the monitor off.

Using the Control Panel Keys

Activate Hot Keys, navigate the On-Screen Display (OSD) Menu, and change settings.

Learn more about the Control Panel Keys

Quick Menu

Press the 1 (★) key to activate the Quick Menu

Quick Menu
Note: Follow the key guide that appears on the screen to select the option or make adjustments.
Icon Menu Description
ViewMode ViewMode Select one of the preset color settings.
Volume Volume Adjust the level, or mute the volume.
Brightness and Contrast Contrast/Brightness Adjust the contrast or brightness level.
Input Select Input Select Select the input source.
Exit Exit Exit the Quick Menu.

Hot Keys

When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the Control Panel Keys.

Key Description
1(★) + 2 Press and hold the keys to lock/unlock the OSD Menu.

When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the OSD Menu.

If the OSD Menu is locked, the below message will appear on the screen:

2 + 3 Press and hold the keys to lock/unlock the Power ( ) button.

When the menu appears on the screen, continue holding the key for 10 seconds to lock/unlock the Power ( ) button.

If the Power ( ) button is locked, the below message will appear on the screen:

2 + 4 Press the keys to display/hide the Boot up Screen when the monitor is turned on.

Configuring the Settings

General Operations

  1. Press the 2/3/4 key to display the On-Screen Display (OSD) Menu.
  2. On-Screen Display Menu
  3. Press the 1(★) or 2 key to select the main menu. Then press the 3 key to enter the selected menu.
  4. On-Screen Display Menu
  5. Press the 1(★) or 2 key to select the desired menu option. Then press the 3 key to enter the sub-menu.
  6. On-Screen Display Menu
  7. Press the 1(★) or 2 key to adjust/select the setting. Then press the 3 key to confirm.
  8. On-Screen Display Menu
    Note: Certain menu option adjustments do not require the user to press the 3 key to confirm the selection. Follow the key guide that appears on the screen to select the option or make adjustments.
  9. Press the 4 key to return to the previous menu.

Appendix

Specifications

Item Category Specifications
ID Model No. VS20137
P/N VG2409U-2
LCD Type Color, a-si TFT Active Matrix 1920 x 1080 LCD,

0.2745 (H) mm x 0.2745 (V) mm pixel pitch

Display Size 60.45 cm
23.8" viewable
Color Filter RGB Vertical Stripe
Glass Surface Anti-Glare (Haze 25%), Hard Coating (3H)
Input Signal Video Sync TMDS digital (100 Ω)
DisplayPort: fh: 30~112 kHz, fv: 48~100 Hz
HDMI: fh: 30~112 kHz, fv: 48~100 Hz
Type C: fh: 30~112 kHz, fv: 48~100 Hz
Compatibility PC up to 1920 x 1080
Macintosh up to 1920 x 1080
Resolution and Timings[1] Recommended 1920 x 1080 @ 60 Hz
Supported
  • 1920 x 1080 @ 50, 60, 75, 100 Hz
  • 1680 x 1050 @ 60 Hz
  • 1600 x 1200 @ 60 Hz
  • 1600 x 900 @ 60 Hz
  • 1440 x 900 @ 60, 75 Hz
  • 1440 x 576 @ 50 Hz
  • 1400 x 1050 @ 60, 75 Hz
  • 1366 x 768 @ 60 Hz
  • 1360 x 768 @ 60 Hz
  • 1280 x 1024 @ 50, 60, 75 Hz
  • 1280 x 960 @ 50, 60, 75 Hz
  • 1280 x 800 @ 60, 75 Hz
  • 1280 x 768 @ 50, 60, 75 Hz
  • 1280 x 720 @ 50, 60 Hz
  • 1152 x 900 @ 66 Hz
  • 1152 x 870 @ 75 Hz
  • 1152 x 864 @ 60, 75 Hz
  • 1024 x 768 @ 50, 60, 70, 75 Hz
  • 1024 x 600 @ 60 Hz
  • 848 x 480 @ 60 Hz
  • 832 x 624 @ 75 Hz
  • 800 x 600 @ 60, 75 Hz
  • 720 x 576 @ 50 Hz
  • 720 x 480 @ 60 Hz
  • 720 x 400 @ 70 Hz
  • 640 x 480 @ 50, 60, 75 Hz
  • 640 x 400 @ 60, 70 Hz
  • 640 x 350 @ 70 Hz
Power[2] Input Voltage AC 100-240V, 50/60 Hz (auto switch)
Display Area Active Size
(H x V)
527.04 x 296.4 mm
20.75” x 11.67”
Operating Conditons Altitude 5 km
16,404.2 ft
Relative Humidity 20% to 90% (non-condensing)
Temperature 0° C to 40° C
32° F to 104° F
Storage Conditions Altitude 12 km
39,370.1 ft
Relative Humidity 5% to 90% (non-condensing)
Temperature -20° C to 60° C
-4° F to 140° F
Dimensions

(with stand)

Physical
(W x H x D)
539.7 x 519.9 x 233.3 mm
21.2” x 20.5” x 9.2”
Weight

(with stand)

Physical 5.6 kg
12.3 lb
Wall Mount Dimensions 100 x 100 mm
Power Consumption On[3] 24W (Typical)
Off < 0.3W (Maximum)
  1. Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display.
  2. Please use the power adapter/power cord from ViewSonic® or an authorized source only.
  3. The test condition follows EEI standards.

On-Screen Display (OSD) Menu Tree

Sub-menu
HDMI
DisplayPort
Type C

Sub-menu Menu Option
Volume On (-/+, 0~100)/1
Mute

Sub-menu
Standard
Game
Movie
Web
Text
MAC
Mono

Sub-menu Menu Option
Contrast/Brightness Contrast (-/+, 0~100)/1
Brightness (-/+, 0~100)/1
Color Temperature sRGB
Bluish
Cool
Native
Warm
User Color Red (-/+, 0~100)/1
Green (-/+, 0~100)/1
Blue (-/+, 0~100)/1
Color Space Auto
RGB
YUV
Color Range Auto
Full Range
Limited Range
HDR Auto
Off

Sub-menu Menu Option
Sharpness (-/+, 0~100)/25
Blue Light Filter (-/+, 0~100)/1
Aspect Ratio 4:3
5:4
16:9
16:10
Overscan On
Off
Black Stabilization (-/+, 0~100)/10
Advanced DCR (-/+, 0~100)/25
Response Time Standard
Advanced
Ultra Fast

Sub-menu Menu Option
Language English
Français
Deutsch
Español
Italiano
Suomi
Svenska
Русский
Türkçe
Česká
Tiếng Việt
日本語
한국어
繁體中文
简体中文
Variable Refresh Rate On
Off
Information
OSD Timeout (-/+, 5/15/30/60)
OSD Background On
Off
Power Indicator On
Off
Auto Power Off On
Off
Sleep 30 minutes
45 minutes
60 minutes
120 minutes
Off
ECO Mode Standard
Optimize
Conserve
USB Charging[1] On
Off
DisplayPort Version[2] On
Off
Type C Prioritization High Data Speed
High Resolution
Auto Detect On
Off
DDC/CI On
Off
Memory Recall

  1. This function is off by default. If the monitor is in power saving mode, USB downstream charging will not be active. To enable charging in power saving mode, it is recommended to turn on this feature. Please note that this setting will not affect the USB Type C charging on the rear side of the monitor.
  2. If no DisplayPort connection is detected, this option will be grayed out.

VG2409U-2_UG_ENG_1b_20240905


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