Dépannage

Problème ou question	Solutions possibles
Remote Control is not working
The unit turns off unexpectedly
The power indicator is off, and there is no response
The display does not recognize the USB storage device

Problème ou question	Solutions possibles
No picture / No sound	Check the Power status. Check the signal cable. Use the remote control to ensure the input source setting is the same as the connected device.
Picture is unclear or cuts in and out	Check the signal cable. Check if other electronics or different signal types are interrupting the signal. An optional active video cable or optional video extender is required for a long distance source.
Poor picture quality	Adjust chroma and/or brightness settings in the menu. Check the signal cable. Use the display’s native resolution for the source.

Problème ou question	Solutions possibles
No sound	Press the Mute/Unmute button. Adjust the volume. Check the audio cable connection (if used). If using a computer digital video with embedded audio, ensure the computer speakers are set to external speakers.
One speaker only	Adjust the sound balance in the menu. Check the left and right sound control panel settings of the computer or media player source. Check the audio cable connection (if used). Ensure the content has two audio channels and not mono.