ViewSign Cloud On-Premise FAQ

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Installation

  • How can i use remote certificates for an qualified electronic signature - QES e.g. disposal certificates?
For the remote certificate feature (after eIDAS) you have sign a LRA (Location Registration Authority) contract with Namirial. Please contact your Namirial consultant for furhter information.


  • The eSignAnyWhere Notification service setup is stuck and the service will not startup at all
Please have a look at the log, it probably will state the correct error. Most likly the database is not set-up correctly or the user that is running the service (= default is the NetworkService user) does not have the necessary credentials to access the database or the storage.

Configuration