Problems with My Monitor

From ViewSonic Documentation
Revision as of 06:51, 19 September 2022 by Rob.vsi (talk | contribs)
Jump to: navigation, search


Why doesn’t my monitor have any power?

The power cord may not be properly and securely connected to both the monitor and power outlet. Additionally, the monitor may not have been turned on via the power button. As a final suggestion, you may want to test if the power outlet is supplying power by plugging in another electrical device.

The power is on, so why isn’t my monitor displaying an image?

The video cable (HDMI, DisplayPort, USB Type C, VGA, etc.) connecting the monitor to the computer (or other video output device) may not be connected properly. Please make sure the cable is properly and securely connected at both ends. Also, ensure that the correct video input source is selected on the monitor. (e.g., if you are connecting via and HDMI cable, select HDMI as your input source.)

Why is there no sound coming out from the monitor?

Whether you are using integrated speakers, or ear-/headphones make sure that the volume on the monitor is not muted, nor set to 0. Also, if your monitor supports the feature ensure the Audio Input setting is set to the appropriate audio source. If you happen to be using ear-/headphones, ensure they are properly connected to the correct audio out port of the monitor.

Why does the image on my monitor have a yellow hue or color?

Most monitors nowadays come with a Blue Light Filter feature to aid in eye safety and health. Make sure that it is turned off or that the intensity level is adjusted to an acceptable level.