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__NOTOC__
__NOTOC__
=Troubleshooting Common Problems=
=Troubleshooting Common Problems=
<center>
<div class="schema-faq-code" itemscope="" itemtype="https://schema.org/FAQPage">
{| class="wikitable" style="text-align:left;" width=80%
    <div itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="faq-question">
! style="background-color:#C8102E; color:#ffffff;" | Problem or Issue
        <h2 itemprop="name" class="faq-q">Why doesn't the projector turn on?</h2>
! style="background-color:#C8102E; color:#ffffff;" | Possible Solutions
        <div itemscope="" itemprop="acceptedAnswer" itemtype="https://schema.org/Answer">
|-
            <p itemprop="text" class="faq-a">'''Solution 1''' <font color=#DB0025>'''►'''</font> Ensure the power cord is properly attached to the projector and to the power outlet. </p>
|<b>The projector does not turn on</b>
        </div>
|
        <div itemscope="" itemprop="acceptedAnswer" itemtype="https://schema.org/Answer">
* Ensure the power cord is properly attached to the projector and to the power outlet.
            <p itemprop="text" class="faq-a">'''Solution 2''' <font color=#DB0025>'''►'''</font> If the cooling process has not completed, please wait until it has finished then try to turn on the projector again.</p>
* If the cooling process has not completed, please wait until it has finished then try to turn on the projector again.
        </div>
* If the above does not work, try another power outlet or another electrical device with the same power outlet.
        <div itemscope="" itemprop="acceptedAnswer" itemtype="https://schema.org/Answer">
* Check that the battery has remaining power, or needs external power.
            <p itemprop="text" class="faq-a">'''Solution 3''' <font color=#DB0025>'''►'''</font> If the above does not work, try another power outlet or another electrical device with the same power outlet.</p>
|-
        </div>
|<b>There is no picture</b>
        <div itemscope="" itemprop="acceptedAnswer" itemtype="https://schema.org/Answer">
|
            <p itemprop="text" class="faq-a">'''Solution 4''' <font color=#DB0025>'''►'''</font> Check that the battery has remaining power, or needs external power.</p>
* Ensure the video source cable is connected properly, and that the video source is turned on.
        </div>
* If the input source is not selected automatically, select the correct source with the Source key on either the projector or the remote control.
    </div>
|-
 
|<b>The image is blurry</b>
    <div itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="faq-question">
|
        <h2 itemprop="name" class="faq-q">Why is there no picture?</h2>
* Adjusting the Focus Ring will help correctly focus the projection lens.
        <div itemscope="" itemprop="acceptedAnswer" itemtype="https://schema.org/Answer">
* Ensure the projector and screen are aligned properly. If necessary, adjust the height of the projector as well as the projection angle and direction.
            <p itemprop="text" class="faq-a">'''Solution 1''' <font color=#DB0025>'''►'''</font> Ensure the video source cable is connected properly, and that the video source is turned on.</p>
|-
        </div>
|<b>The remote control does not work</b>
        <div itemscope="" itemprop="acceptedAnswer" itemtype="https://schema.org/Answer">
|
            <p itemprop="text" class="faq-a">'''Solution 2''' <font color=#DB0025>'''►'''</font> If the input source is not selected automatically, select the correct source with the Source key on either the projector or the remote control.</p>
* Ensure there are no obstacles between the remote control and projector; and that they are within 8 m (26 ft) of each other.
        </div>
* The batteries may be out of power, please check and replace if necessary.
    </div>
|-
 
|<b>The projector/system is frozen and will not respond</b>
    <div itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="faq-question">
|
        <h2 itemprop="name" class="faq-q">What should I do if the image is blurry?</h2>
* Using a paper clip, carefully insert it into the Reset button at the rear of the projector to reset the device.
        <div itemscope="" itemprop="acceptedAnswer" itemtype="https://schema.org/Answer">
|-
            <p itemprop="text" class="faq-a">'''Solution 1''' <font color=#DB0025>'''►'''</font> Adjusting the Focus Ring will help correctly focus the projection lens.</p>
|}
        </div>
</center>
        <div itemscope="" itemprop="acceptedAnswer" itemtype="https://schema.org/Answer">
            <p itemprop="text" class="faq-a">'''Solution 2''' <font color=#DB0025>'''►'''</font> Ensure the projector and screen are aligned properly. If necessary, adjust the height of the projector as well as the projection angle and direction.</p>
        </div>
    </div>
 
    <div itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="faq-question">
        <h2 itemprop="name" class="faq-q">Why is the remote control not working?</h2>
        <div itemscope="" itemprop="acceptedAnswer" itemtype="https://schema.org/Answer">
            <p itemprop="text" class="faq-a">'''Solution 1''' <font color=#DB0025>'''►'''</font> Ensure there are no obstacles between the remote control and projector; and that they are within 8 m (26 ft) of each other.</p>
        </div>
        <div itemscope="" itemprop="acceptedAnswer" itemtype="https://schema.org/Answer">
            <p itemprop="text" class="faq-a">'''Solution 2''' <font color=#DB0025>'''►'''</font> The batteries may be out of power, please check and replace if necessary.</p>
        </div>
    </div>
 
    <div itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="faq-question">
        <h2 itemprop="name" class="faq-q">What should I do if the projector freezes or doesn't respond?</h2>
        <div itemscope="" itemprop="acceptedAnswer" itemtype="https://schema.org/Answer">
            <p itemprop="text" class="faq-a">'''Solution''' <font color=#DB0025>'''►'''</font> Using a paper clip, carefully insert it into the Reset button at the rear of the projector to reset the device.</p>
        </div>
    </div>
</div>
<noinclude>
<noinclude>
=Online Support Center=
=Online Support Center=

Revision as of 09:01, 2 March 2023

Troubleshooting Common Problems

Why doesn't the projector turn on?

Solution 1 ► Ensure the power cord is properly attached to the projector and to the power outlet.

Solution 2 ► If the cooling process has not completed, please wait until it has finished then try to turn on the projector again.

Solution 3 ► If the above does not work, try another power outlet or another electrical device with the same power outlet.

Solution 4 ► Check that the battery has remaining power, or needs external power.

Why is there no picture?

Solution 1 ► Ensure the video source cable is connected properly, and that the video source is turned on.

Solution 2 ► If the input source is not selected automatically, select the correct source with the Source key on either the projector or the remote control.

What should I do if the image is blurry?

Solution 1 ► Adjusting the Focus Ring will help correctly focus the projection lens.

Solution 2 ► Ensure the projector and screen are aligned properly. If necessary, adjust the height of the projector as well as the projection angle and direction.

Why is the remote control not working?

Solution 1 ► Ensure there are no obstacles between the remote control and projector; and that they are within 8 m (26 ft) of each other.

Solution 2 ► The batteries may be out of power, please check and replace if necessary.

What should I do if the projector freezes or doesn't respond?

Solution ► Using a paper clip, carefully insert it into the Reset button at the rear of the projector to reset the device.

Online Support Center

Retrieved from "https://manuals.viewsonic.com/index.php?title=Projector_Troubleshooting&oldid=25702"