VG2709U-2K

    From ViewSonic User Guide Database

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    Introduction

    Package Contents

    1. Monitor
    2. Power Cord
    3. Video Cable
    4. USB Cable
    5. Quick Start Guide
    Note: The cables included in your package may vary depending on your country. Please contact your local reseller for more information.

    Product Overview

    Number Description
    1 Control Panel Keys
    2 Power Button
    3 I/O Ports
    4 Security Lock Slot

    I/O Ports

    I/O Ports
    Number Description
    1 HDMI
    2 DisplayPort In
    3 DisplayPort Out
    4 USB Type C
    5 USB Upstream
    6 USB Downstream
    7 LAN
    8 Audio Out
    9 AC IN
    Note: For more information about the Control Panel Keys, refer to Using the Control Panel Keys.

    Initial Setup

    Installing the Stand

    Number Red Circle 1.svg
    Stand Installation
    Number Red Circle 2.svg
    Stand Installation
    Note: Place the monitor on a flat, stable surface to ensure safety and optimal performance.

    Removing the Stand

    Number Red Circle 1.svg
    Stand Removal
    Number Red Circle 2.svg
    Stand Removal
    Important: Before removing the stand, turn off the monitor, disconnect all cables, and place the monitor on a flat, stable surface with the screen facing down.

    Mounting the Monitor

    After removing the stand, the monitor can be mounted using an optional mounting kit or bracket.

    Note: For use only with a UL certified mounting kit. To obtain a mounting kit or height adjustment base, contact ViewSonic® or your local dealer.

    Refer to the table below for the standard dimensions for mounting kits.

    Maximum Loading Pad Hole Screw Specification Screw Quantity
    14 kg 100 x 100 mm M4 x 10 mm 4 screws
    VESA mounting hole location
    1. Attach the mounting bracket to the VESA mounting holes at the rear of the monitor, securing it with four M4 x 10 mm screws.
    2. Follow the mounting kit instructions to mount the monitor.

    Using the Security Slot

    Using the security slot

    To help prevent the monitor from being stolen, use a security slot locking device to secure the monitor to a fixed object.

    Additionally, fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the monitor from falling over.

    Making Connections

    Connecting to Power

    Connect the monitor to a power source
    1. Connect the power cord to the AC IN jack at the rear of the monitor.
    2. Plug the power adapter into a power outlet.

    Display Connection

    HDMI

    Connect the monitor to HDMI
    1. Connect one end of an HDMI cable to the HDMI port of the monitor.
    2. Plug the other end of the cable into the HDMI port of your computer.

    DisplayPort

    Connect the monitor to DisplayPort
    1. Connect one end of a DisplayPort cable to the DisplayPort In port of the monitor.
    2. Plug the other end of the cable into the DisplayPort or Mini DisplayPort port of your computer.
    3. Note: To connect the monitor to the Thunderbolt port (v. 1 & 2) on your Mac, connect the Mini DisplayPort end of a “Mini DisplayPort to DisplayPort cable” to the Thunderbolt output port of your Mac. Then connect the other end of the cable to the DisplayPort port of the monitor.

    Type C

    Connect the monitor to Type C
    1. Connect one end of a USB Type C cable to the USB Type C port of the monitor.
    2. Plug the other end of the cable into the USB Type C port of your computer.
    3. Note: For video output use, make sure your USB Type C output device (e.g., laptop) and cable support video signal transmission.

    DisplayPort/USB Type C MST Daisy Chain Connection

    With DisplayPort/USB Type C Multi-Stream Transport (MST) support, you can daisy chain to one monitor.

    MST Daisy Chain
    1. Connect one end of a DisplayPort/USB Type C cable to the DisplayPort/USB Type C Out port of your computer. Then connect the other end of the cable to the DisplayPort In/USB Type C port of the monitor.
    2. Use another DisplayPort cable to connect to the DisplayPort Out port of the first monitor. Then connect the other end of the cable to the DisplayPort In port of the second monitor.
    3. MST Daisy Chain
      Note:
      • DisplayPort MST must be turned on in the Setup Menu in the OSD Menu to enable daisy chaining.
      • If High Data Speed is selected, it will prioritize high speed data transfer and Ethernet. MST will only support 1920 x 1080 @ 75 Hz (maximum).
      • If High Resolution is selected, MST can support 1920 x 1080 @ 100 Hz, but data transfer and Ethernet speed will be limited to USB 2.0 standards due to bandwidth limitation.
      • If the input source changes to HDMI, DisplayPort MST will turn off automatically.

    USB Connection

    The monitor supports two types of USB ports, upstream and downstream. When making connection(s), observe the following guidelines.

    USB connection
    USB Type Connection Type Description
    No. 1 Upstream Type C Transfers audio, video, power, and data between the computer and USB devices connected to the monitor.
    No. 2 Supports 5V/3A, 9V/3A, 12V/3A, 15V/3A, 20V/3.25A (LPS) charging.
    Type B Transfers data between the computer and the USB devices connected to the monitor.
    No. 3 Downstream Type A For peripheral device(s) (e.g., storage device, keyboard, mouse, etc.).
    Supports 5V/2A charging.
    Note:
    • To use peripheral devices with the USB Type A ports, please also connect your computer to the monitor’s USB Type B or Type C port.
    • Due to the product’s USB Type C power delivery design, do not connect the laptops’ power adapter at the same time. This can cause power distribution conflicts with the laptop, resulting in flashing screens or the forced shutdown of the laptop.

    Using the USB Ports

    Using the USB ports
    1. To use the downstream USB Type A ports, connect one end of the USB Type B cable to the upstream USB Type B port of the monitor. Plug the other end of the cable, USB Type A, into a USB port of your computer.
    2. Note: You can also use the USB Type C port instead of the USB Type B port to use the downstream USB Type A ports.
    3. Connect your peripheral device(s) to a downstream USB Type A port of the monitor.

    Ethernet Connection

    Connecting to Ethernet

    To connect the monitor to your network:

    1. Connect one end of a RJ45 cable to the LAN port of the monitor.
    2. Plug the other end of the cable into your network adapter.

    After connecting the monitor to your network, you will need to connect your computer to the monitor in one of the following three ways:

    • USB Type C port, or
    • HDMI and USB Type B port, or
    • DisplayPort In and USB Type B port
    • Connecting to Ethernet

    Audio Connection

    Connect to audio

    Plug the audio jack of the audio device into the Audio Out port of the monitor.

    Note: The monitor is also equipped with dual speakers.

    Using the Monitor

    Adjusting the Viewing Angle

    Height Adjustment

    Lower or raise the monitor (0 to 130 mm).

    Adjust the height of the monitor
    Note: When adjusting, hold the monitor firmly on both sides and press down along the adjustment track.

    Screen Orientation Adjustment (Monitor Pivot)

    Monitor Pivot
    Monitor Pivot
    Monitor Pivot
    1. Raise the monitor to its maximum height and then tilt it back fully.
    2. Rotate the monitor 90° clockwise or counterclockwise from landscape to portrait orientation.
    3. Note:
      • When adjusting, hold the monitor firmly on both sides.
      • To rotate the screen image, manually change the system’s display orientation settings.

    Swivel Angle Adjustment

    Turn the monitor to the left or right (360˚).

    Swivel the monitor

    Tilt Angle Adjustment

    Tilt the monitor forwards or backwards (-3.5˚ to 28˚).

    Adjust the tilt of the monitor
    Note: Adjust the monitor by supporting the stand with one hand and gently tilting the screen with the other.

    Turning the Monitor On/Off

    Turn the monitor on or off
    1. Plug the connected power adapter into a power outlet.
    2. Press the Power ( ) button to turn on the monitor.
    3. To turn the monitor off, press the Power ( ) button again.
    4. Note:
      • The monitor will still consume power as long as the power cord is plugged in. If the monitor is not being used for extended periods, please unplug the power cord from the power outlet.
      • If the OSD Menu is still on screen, press and hold the Power ( ) button for three seconds to turn the monitor off.

    Using the Control Panel Keys

    Activate Hot Keys, navigate the On-Screen Display (OSD) Menu, and change settings.

    Learn more about the Control Panel Keys

    Quick Menu

    Press the 1 (★) key to activate the Quick Menu

    Quick Menu
    Note: Follow the key guide that appears on the screen to select the option or make adjustments.
    Icon Menu Description
    ViewMode ViewMode Select one of the preset color settings.
    Volume Volume Adjust the level, or mute the volume.
    Brightness and Contrast Contrast/Brightness Adjust the contrast or brightness level.
    Input Select Input Select Select the input source.
    Exit Exit Exit the Quick Menu.

    Hot Keys

    When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the Control Panel Keys.

    Key Description
    1(★) + 2 Press and hold the keys to lock/unlock the OSD Menu.

    When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the OSD Menu.

    Monitor Hot Key OSD.png

    If the OSD Menu is locked, the below message will appear on the screen:

    Monitor Hot Key OSD Locked.PNG
    2 + 3 Press and hold the keys to lock/unlock the Power ( ) button.

    When the menu appears on the screen, continue holding the key for 10 seconds to lock/unlock the Power ( ) button.

    Monitor Hot Key Power.png

    If the Power ( ) button is locked, the below message will appear on the screen:

    Monitor Hot Key Power Locked.PNG
    2 + 4 Press the keys to display/hide the Boot up Screen when the monitor is turned on.
    Monitor Hot Key Boot.png

    Configuring the Settings

    General Operations

    1. Press the 2/3/4 key to display the On-Screen Display (OSD) Menu.
    2. On-Screen Display Menu
    3. Press the 1(★) or 2 key to select the main menu. Then press the 3 key to enter the selected menu.
    4. On-Screen Display Menu
    5. Press the 1(★) or 2 key to select the desired menu option. Then press the 3 key to enter the sub-menu.
    6. On-Screen Display Menu
    7. Press the 1(★) or 2 key to adjust/select the setting. Then press the 3 key to confirm.
    8. On-Screen Display Menu
      Note: Certain menu option adjustments do not require the user to press the 3 key to confirm the selection. Follow the key guide that appears on the screen to select the option or make adjustments.
    9. Press the 4 key to return to the previous menu.

    Appendix

    Specifications

    Item Category Specifications
    ID Model No. VS20120
    P/N VG2709U-2K
    LCD Type Color, a-si TFT Active Matrix 2560 x 1440 LCD,

    0.2331 (H) mm x 0.2331 (V) mm pixel pitch

    Display Size 68.6 cm
    27" viewable
    Color Filter RGB Vertical Stripe
    Glass Surface Anti-Glare (Haze 25%), Hard Coating (3H)
    Input Signal Video Sync TMDS digital (100 Ω)
    DisplayPort: fh: 30~152 kHz, fv: 48~100 Hz
    HDMI: fh: 31~184 kHz, fv: 48~100 Hz
    Type C: fh: 30~152 kHz, fv: 48~100 Hz
    Compatibility PC up to 2560 x 1440
    Macintosh up to 2560 x 1440
    Resolution and Timings[1] Recommended 2560 x 1440 @ 60 Hz
    Supported
    • 2560 x 1440 @ 60, 75, 100 Hz
    • 2048 x 1152 @ 60 Hz
    • 2560 x 1080 @ 30, 50, 60 Hz
    • 1920 x 1080 @ 25, 50, 60 Hz
    • 1920 x 1200 @ 60, 75 Hz
    • 1920 x 1440 @ 60, 75 Hz
    • 1680 x 1050 @ 60 Hz
    • 1600 x 1200 @ 60 Hz
    • 1600 x 900 @ 60 Hz
    • 1440 x 900 @ 60, 75 Hz
    • 1440 x 576 @ 50 Hz
    • 1400 x 1050 @ 60, 75 Hz
    • 1280 x 1024 @ 50, 60, 75 Hz
    • 1280 x 960 @ 50, 60, 75 Hz
    • 1280 x 800 @ 60, 75 Hz
    • 1280 x 768 @ 50, 60, 75 Hz
    • 1280 x 720 @ 50, 60 Hz
    • 1366 x 768 @ 60 Hz
    • 1360 x 768 @ 60 Hz
    • 1152 x 900 @ 66 Hz
    • 1152 x 870 @ 75 Hz
    • 1152 x 864 @ 60, 75 Hz
    • 1024 x 768 @ 50, 60, 70, 72, 75 Hz
    • 1024 x 600 @ 60 Hz
    • 848 x 480 @ 60 Hz
    • 832 x 624 @ 75 Hz
    • 800 x 600 @ 60, 75 Hz
    • 720 x 576 @ 50 HZ
    • 720 x 480 @ 60 Hz
    • 640 x 480 @ 50, 60, 75 Hz
    • 640 x 400 @ 60, 70 Hz
    • 640 x 350 @70 Hz
    Power[2] Input Voltage AC 100-240V, 50/60 Hz (auto switch)
    Display Area Active Size
    (H x V)
    596.74 x 335.66 mm
    23.49” x 13.21”
    Operating Conditons Altitude 5 km
    16,404.2 ft
    Relative Humidity 20% to 90% (non-condensing)
    Temperature 0° C to 40° C
    32° F to 104° F
    Storage Conditions Altitude 12 km
    39,370.1 ft
    Relative Humidity 5% to 90% (non-condensing)
    Temperature -20° C to 60° C
    -4° F to 140° F
    Dimensions

    (with stand)

    Physical
    (W x H x D)
    613.8 x 538 x 233.3 mm
    24.2” x 21.2” x 9.2”
    Weight

    (with stand)

    Physical 6.7 kg
    14.8 lb
    Wall Mount Dimensions 100 x 100 mm
    Power Consumption On[3] 32W (Typical)
    Off < 0.3W (Maximum)
    1. Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display.
    2. Please use the power adapter/power cord from ViewSonic® or an authorized source only.
    3. The test condition follows EEI standards.

    On-Screen Display (OSD) Menu Tree

    Sub-menu
    HDMI
    DisplayPort
    Type C

    Sub-menu Menu Option
    Volume On (-/+, 0~100)/1
    Mute

    Sub-menu
    Standard
    Game
    Movie
    Web
    Text
    MAC
    Mono

    Sub-menu Menu Option
    Contrast/Brightness Contrast (-/+, 0~100)/1
    Brightness (-/+, 0~100)/1
    Color Temperature sRGB
    Bluish
    Cool
    Native
    Warm
    User Color Red (-/+, 0~100)/1
    Green (-/+, 0~100)/1
    Blue (-/+, 0~100)/1
    Color Space Auto
    RGB
    YUV
    Color Range Auto
    Full Range
    Limited Range
    HDR Auto
    Off

    Sub-menu Menu Option
    Sharpness (-/+, 0~100)/25
    Blue Light Filter (-/+, 0~100)/1
    Aspect Ratio 4:3
    5:4
    16:9
    16:10
    Overscan[1] On
    Off
    Black Stabilization (-/+, 0~100)/10
    Advanced DCR (-/+, 0~100)/25
    Response Time Standard
    Advanced
    Ultra Fast

    Sub-menu Menu Option
    Language English
    Français
    Deutsch
    Español
    Italiano
    Suomi
    Svenska
    Русский
    Türkçe
    Česká
    Tiếng Việt
    日本語
    한국어
    繁體中文
    简体中文
    Variable Refresh Rate On
    Off
    Information
    OSD Timeout (-/+, 5/15/30/60)
    OSD Background On
    Off
    Power Indicator On
    Off
    Auto Power Off On
    Off
    Sleep 30 minutes
    45 minutes
    60 minutes
    120 minutes
    Off
    ECO Mode Standard
    Optimize
    Conserve
    USB Charging[2] On
    Off
    DisplayPort Version[3] On
    Off
    Type C Prioritization High Data Speed
    High Resolution
    Auto Detect On
    Off
    DDC/CI On
    Off
    Memory Recall

    1. The Overscan function only supports a refresh rate below 60 Hz, if the refresh rate is more than 60 Hz, please do not turn on this function.
    2. This function is off by default. If the monitor is in power saving mode, USB downstream charging will not be active. To enable charging in power saving mode, it is recommended to turn on this feature. Please note that this setting will not affect the USB Type C charging on the rear side of the monitor.
    3. If no DisplayPort connection is detected, this option will be grayed out.

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