VG1656N

    From ViewSonic User Guide Database

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    Package Contents

    1. Portable Display
    2. USB Type C Cable
    3. Power Adapter
    4. Smart Cover
    5. LCD-WPD-001-TX (Wi-Fi TX Dongle)
    6. Quick Start Guide
    VG1656N.png
    Note: The cables included in your package may vary depending on your country. Please contact your local reseller for more information.

    Product Overview

    Front and Left Side View

    Front and Left Side View

    Rear and Right Side View

    Front and Left Side View

    LED Status

    LED Color Description
    Blue The monitor is turned on.
    Amber The monitor is in power saving mode.
    Red The monitor’s battery is charging.
    Green The monitor has finished charging.

    Installing the Smart Cover

    Smart Cover installation

    Using the Smart Cover

    How to use the included Smart Cover
    Note: When positioning the monitor upright, ensure that the button area is at the top to align with the smart cover.

    Connecting to External Devices

    Type C Connection

    Connect a USB Type C cable to your external device, then connect the other end of the cable to a USB Type C port on the monitor.

    USB Type C Connection
    Note:
    • The power output must be greater than 10W.
    • When setting the Volume to 100 and using Audio Mode, please make sure your laptop’s power output exceeds 15W.

    Wi-Fi Display

    Direct Wireless Cast

    1. Connect the Wi-Fi TX Dongle to your external device.
    2. Turn on the VG1656N by pressing the Power    Button.
    3. Press ▲ Up or ▼ Down to open the On-Screen Display (OSD) Menu.
    4. Press ▲ Up or ▼ Down to select WiFi Display. Then press the Power    Button.
    5. The VG1656N can now directly wirelessly cast its screen.
    Wireless Casting to external devices

    USB Type C Signal Input

    1. Connect the Wi-Fi TX Dongle to your external device.
    2. On the monitor, press the Power Button to open the On-Screen Display (OSD) Menu.
    3. Press ▲ Up or ▼ Down to select Input Select. Then press the Power    Button to enter the menu.
    4. Press ▲ Up or ▼ Down to select WiFi Display. Then press the Power    Button.
    Note:
    • Make sure your device is equipped with a USB Type C port that supports DisplayPort Alternate Mode for video output and power delivery capabilities.
    • The latency of Wi-Fi display is 50-100ms. The effective distance is up to 15 meters between the Wi-Fi TX dongle and VG1656N.
    • If there is a concrete wall blocking the Wi-Fi TX dongle and VG1656N, it will affect the data transfer and even disconnect. Please make sure there is no interference between the two.

    Power Supply Detection

    1. When the VG1656N is connected to a laptop or tablet as a signal source using a USB Type C to USB Type C cable, it will use 5V/1.5A to determine if the power is supplied by a laptop or tablet because this is the Wi-Fi module off state.
      Power Input Power Select option Power Source
      > 5V/1.5A Available Connected USB Type C device or VG1656N’s battery
      < 5V/1.5A Unavailable VG1656N’s battery

    2. When users turn on the WiFi Display option, by default, the VG1656N will be powered by its own battery when the Wifi Module is on to make sure the power supply is enough to support the WiFi module.

      When the WiFi module is on, 5V/3A will be used to determine the power supply source.

      Power Input Power Select option Power Source
      > 5V/3A Available Connected USB Type C device or VG1656N’s battery
      < 5V/3A Unavailable VG1656N’s battery

    Power Delivery - Further Information

    Due to the VG1656N’s design please note:

    • The first connected device will be the main input signal.
    • When a USB Type C port recognizes an external device as a power adapter, it will only distribute the power. It will NOT display the input signal.
    • Only when one of the USB Type C ports is recognized as a power adapter can the other one deliver two-way power.

    If a laptop is connected first to the VG1656N, then a mobile phone is connected second, the mobile phone’s battery will not be charged as neither USB Type C port recognizes the connection as being connected to a power adapter.

    Note: If you want to display the mobile phone’s screen, you must unplug the USB Type C cable connected to the laptop.

    If a mobile phone is connected first to the VG1656N, then a laptop is connected second, the mobile phone’s battery will be charged as one of the USB Type C ports is recognized as being connected to a power adapter.

    Note: If you want to display the laptop screen, you must unplug the USB Type C cable connected to the mobile phone.

    Due to the VG1656N’s design, do not connect two laptops or one laptop and a desktop computer at the same time. This can cause power distribution conflicts, resulting in flashing screens or the forced shutdown of the laptop(s).

    Battery Information

    Item Description
    Charging Equipment Requirements Charging Voltage: 8.8V
    Charging Current: 800mA
    Charging Cable: USB Type C
    Working Hours Approximately 3 hours, depending on the usage situation.
    Charging Current Standard Charging Quick Charge
    800mA 6.5 hours 2000mA 3.5 hours
    Recharging Port USB Type C
    LED Lighting Description Charging Charging

    Complete

    		Battery Low
    Red Green N/A

    When the battery power is lower than 12% a warning message will show. The warning message window will stay on the screen until the user connects to a power source.

    If the user does not take any action, the display will turn off the power after 30 seconds.

    Note:
    • When connected to a ≥ 36W PD adapter, it will supply power to the VG1656N and charge the battery at the same time. At this time, the Power Select option will be grayed out.
    • When charging the VG1656N for the first time, please use the supplied PD power adapter or a charging device with 20V/1.5A or above and a USB Type C to C cable for a full charge.
    • Do not charge for more than 12 hours to avoid damaging the battery.
    • The VG1656N’s battery supports the following PD charging protocols: 9V/3A, 12V/2.5A, 15V/2A, 20V/1.5A.


    Turning the Monitor On/Off

    1. Press the Power    Button to turn on the monitor.
    2. To turn the monitor off, press and hold the Power    Button for five seconds.
      Turning the Monitor On/Off
      Note: The monitor will still consume some power as long as the power cord is connected to the power outlet. If the monitor is not being used for a long period of time, please disconnect the power plug from the power outlet.

    Using the Control Panel Keys

    Use the Control Panel Keys to access the Quick Menu and navigate the On-Screen Display (OSD) Menu.

    Close-up of the Control Panel Keys

    Quick Menu

    Press ▲ Up to adjust the Brightness level, and ▼ Down to adjust the Volume level.

    • Volume Adjustments
      Volume Adjustments
    • Brightness Adjustments
      Brightness Adjustments
    Note: Follow the key guide that appears on the screen to select the option or make adjustments.

    On-Screen Display (OSD) Menu

    General Operation

    1. Press the Power    Button to open the On-Screen Display (OSD) Menu.
      OSD Menu displayed
    2. Press ▲ Up or ▼ Down to select a menu option. Then press the Power    Button to enter the selected menu
      setting adjustment
    3. Follow the on-screen key guide to return to the previous screen.
      Note: The OSD Menu will automatically close if there is no action after five seconds.

    On-Screen Display (OSD) Menu Tree

    Main Menu Sub-menu
    Input Select Type C
    WiFi Display
    WiFi Re-Pair
    Power Select Type C
    Battery
    Contrast (-/+, 0~100)/1
    Brightness (-/+, 0~100)/1
    Volume (-/+, 0~100)/1
    Audio Mode Standard
    Voice
    Movie
    Music
    Information
    Memory Recall

    Auto Pivot

    With the Auto Pivot feature, the monitor can detect the image displayed and adjust the image’s orientation on the screen automatically when pivoting the screen vertically or horizontally.

    Note:
    • For the monitor to automatically detect the rotation, vDisplay Managersoftware needs to be installed and activated. Please remember to enable “Auto” for the Screen Pivot function in vDisplay Manager.
    • Please make sure that the monitor is connected to the laptop/PC via a USB Type C cable to enable the Screen Pivot function.

    Download and Install vDisplay Manager

    vDisplay Manager

    To download and install vDisplay Manager:

    1. Visit the ViewSonic website.
    2. In the top right corner search for the product model (e.g., VG1656N).
    3. Go to the bottom of the product page to find the download link for vDisplay Manager.
    4. Click the link to begin the download.


    Technical Specifications

    Item Category Specifications
    Model P/N. VG1656N
    No. VS19904
    LCD Type TFT Active Matrix 1920 x 1200 LCD;

    0.1795 (H)mm x 0.1795 (V)mm pixel pitch

    Display Size 40.6 cm
    16" (viewable)
    Color Filter RGB Vertical Stripe
    Glass Surface Anti-Glare type, Hard Coating (3H)
    Input Signal Video Sync TMDS Digital (100 Ω)
    HDMI (v 1.4): fh:15~82 kHz, fv:50-75 Hz
    Type C: fh :15~82 kHz, fv :50~75 Hz
    Compatibility PC up to 1920 x 1200
    Macintosh up to 1920 x 1200
    Recommended 1920 x 1200 @ 60 Hz
    Resolution[1] Supported
    • 1920 x 1200 @ 60 Hz
    • 1920 x 1080 @ 50, 60 Hz
    • 1680 x 1050 @ 60 Hz
    • 1600 x 1200 @ 60 Hz
    • 1600 x 900 @ 60 Hz
    • 1440 x 900 @ 60, 75 Hz
    • 1400 x 1050 @ 60 Hz
    • 1366 x 768 @ 60 Hz
    • 1360 x 768 @ 60 Hz
    • 1280 x 1024 @ 50, 60, 75 Hz
    • 1280 x 960 @ 50, 60, 75 Hz
    • 1280 x 768 @ 50, 60, 75 Hz
    • 1280 x 720 @ 50, 60 Hz
    • 1152 x 870 @ 75 Hz
    • 1152 x 864 @ 60, 75 Hz
    • 1024 x 768 @ 50, 60, 70, 72, 75 Hz
    • 800 x 600 @ 56, 60, 72, 75 Hz
    • 720 x 576 @ 50 Hz
    • 720 x 480 @ 60 Hz
    • 720 x 400 @ 70 Hz
    • 640 x 480 @ 50, 60, 67, 72, 75 Hz
    • 640 x 400 @ 60, 70 Hz
    • 640 x 350 @ 70 Hz
    Power[2] Input Voltage AC 100-240V, 50/60Hz (auto switch)
    USB-C PD Adapter VG1656N PD output complies with: 5V/3A, 9V/3A, 12V/3A, 15V/3A, 20V/3A.
    Display Area Active Size

    (H x V)

    		344.68 x 215.42 mm
    13.57” x 8.48”
    Operating Conditons Altitude 5 km
    16,400 ft
    Relative Humidity 20% to 90% (non-condensing)
    Temperature 0° C to 40° C
    32° F to 104° F
    Storage Conditions Altitude 12.1 km
    40, 000 ft
    Relative Humidity 5% to 90% (non-condensing)
    Temperature -20° C to 60° C
    -4° F to 140° F
    Dimensions Physical
    (W x H x D)     		356.7 x 234.9 x 9.6 mm
    14.0” x 9.2” x 0.4”
    Weight Physical 0.8 kg
    1.9 lb
    Power Consumption On[3] 8W (Typical)
    Off < 0.3W

    Notes

    1. ↑ Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display.
    2. ↑ The power output needs to be more than 10W to turn on the monitor
    3. ↑ The test condition follows EEI standards.

    Compliance Information

    This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit.

    FCC Compliance Statement

    This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

    These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

    • Reorient or relocate the receiving antenna.
    • Increase the separation between the equipment and receiver.
    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
    • Consult the dealer or an experienced radio/TV technician for help.

    Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

    Industry Canada Statement

    CAN ICES (B) / NMB (B)

    FCC Radiation Exposure Statement

    This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance.

    This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

    The users manual or instruction manual for an intentional or unintentional radiator shall caution the user that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

    FCC ID: GSS-VS19904

    IC Radiation Exposure Statement

    The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.

    Antenna Info

    Antenna Type: Built-in antenna
    Manufacturer: WWXL
    Model Name: WWXL6010568
    Antenna Gain: 1.8dBi
    EIRP Max Power: 16.8dBm
    Connector Type: IPEX

    CE Conformity for European Countries

    Ce-mark.png
    		 The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.

    The following information is only for EU-member states:

    The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
    WEEE Logo.gif

    Declaration of RoHS2 Compliance

    This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

    Substance Proposed Maximum Concentration Actual Concentration
    Lead (Pb) 0.1% < 0.1%
    Mercury (Hg) 0.1% < 0.1%
    Cadmium (Cd) 0.01% < 0.01%
    Hexavalent Chromium (Cr6⁺) 0.1% < 0.1%
    Polybrominated biphenyls (PBB) 0.1% < 0.1%
    Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1%
    Bis (2-ethylhexyl) phthalate (DEHP) 0.1% < 0.1%
    Butyl benzyl phthalate (BBP) 0.1% < 0.1%
    Dibutyl phthalate (DBP) 0.1% < 0.1%
    Diisobutyl phthalate (DIBP) 0.1% < 0.1%

    Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below. Examples of exempted components are:

    • Copper alloy containing up to 4% lead by weight.
    • Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
    • Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.
    • Lead in dielectric ceramic in capacitors for a rated voltage of 125V AC or 250V DC or higher.

    Indian Restriction of Hazardous Substances

    Restriction on Hazardous Substances statement (India). This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

    Product Disposal at End of Product Life

    ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic® website to learn more.

    USA & Canada
    https://www.viewsonic.com/us/go-green-with-viewsonic

    Europe
    https://www.viewsonic.com/eu/environmental-social-governance/recycle

    Taiwan
    https://recycle.moenv.gov.tw

    For EU users, please contact us for any safety/accident issue experienced with this product:

    Icon Address.svg
    		 ViewSonic Europe Limited
    Haaksbergweg 75
    1101 BR Amsterdam
    Netherlands
    Icon Phone.svg
    		 +31 (0) 650608655
    Icon Email.svg
    		 EPREL@viewsoniceurope.com
    Icon URL.svg
    		 https://www.viewsonic.com/eu/

    Battery Notice

    Safety Precautions

    To prevent the possibility of the battery from leaking, overheating, or causing fire please observe the following precautions:

    • Do not immerse the battery in water or seawater.
    • Do not use or leave the battery near a heat source such as a fire or heater.
    • Do not reverse the positive and negative terminals.
    • Do not discard the battery into a fire or other heat source.
    • Do not short-circuit the battery by directly connecting the positive and negative terminals with other metal objects such as wire.
    • Do not use or leave the battery in extremely hot conditions (e.g., in direct sunlight or a vehicle), otherwise, it can overheat, cause a fire, or its performance will degrade and its service life will be shortened.
    • If the battery leaks and the electrolyte gets into the eyes, do not the rub eyes. Immediately rinse the eyes with clean, running water and seek medical attention. Otherwise eye injury can result.
    • If the battery gives off an odor, generates heat, becomes discolored or deformed, or in any way appears abnormal during use, recharging, or storage, immediately remove it from the device and stop using it.
    • In the case the battery’s terminals are dirty, clean the terminals with a dry cloth before use. Otherwise, power or charge failure may occur due to the poor connection with the device.
    • Use the battery with only the accessories specified by the manufacturer.
    • This product has no parts which can be repaired by the user. Any damage caused by the user’s own disassembly is not covered by warranty. Repair operations should be performed by qualified professionals.
    • There is a danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to the battery manufacturer’s instructions.
    Never Bin Batteries Label.png

    This mark indicates the requirement to NOT dispose of the equipment

    including any spent or discarded batteries or accumulators as unsorted

    municipal waste, but use the return and collection systems available.

    Copyright Information

    Copyright© ViewSonic® Corporation, 2024. All rights reserved.

    Macintosh and Power Macintosh are registered trademarks of Apple Inc.

    Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries.

    ViewSonic® and the three birds logo are registered trademarks of ViewSonic® Corporation.

    VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.

    ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).

    As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

    Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

    In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.

    No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic® Corporation.

    VG1656N_UG_ENG_1b_20240705

    Customer Service Contact Information

    For technical support or product service, see the table below or contact your reseller.

    Note: You will need the product’s serial number, which is located on the rear of the monitor by the I/O ports.

    Asia Pacific & Africa

    Country / Region Website
    Australia https://viewsonic.com/au/
    Bangladesh https://www.viewsonic.com/bd/
    中囯(China) https://www.viewsonic.com.cn
    香港 (繁體中文) https://www.viewsonic.com/hk/
    Hong Kong (English) https://www.viewsonic.com/hk-en/
    India https://www.viewsonic.com/in/
    Indonesia https://www.viewsonic.com/id/
    Israel https://www.viewsonic.com/il/
    日本 (Japan) https://www.viewsonic.com/jp/
    Korea https://www.viewsonic.com/kr/
    Malaysia https://www.viewsonic.com/my/
    Middle East https://www.viewsonic.com/me/
    Myanmar https://www.viewsonic.com/mm/
    Nepal https://www.viewsonic.com/np/
    New Zealand https://www.viewsonic.com/nz/
    Pakistan https://www.viewsonic.com/pk/
    Philippines https://www.viewsonic.com/ph/
    Singapore https://www.viewsonic.com/sg/
    臺灣 (Taiwan) https://www.viewsonic.com/tw/
    ประเทศไทย (Thailand) https://www.viewsonic.com/th/
    Việt Nam https://www.viewsonic.com/vn/
    South Africa & Mauritius https://www.viewsonic.com/za/

    Americas

    Country / Region Website
    United States https://www.viewsonic.com/us/
    Canada https://www.viewsonic.com/us/
    Latin America https://www.viewsonic.com/la/

    Europe

    Country / Region Website
    Europe https://www.viewsonic.com/eu/
    France https://www.viewsonic.com/fr/
    Deutschland https://www.viewsonic.com/de/
    Қазақстан https://www.viewsonic.com/kz/
    Россия https://www.viewsonic.com/ru/
    España https://www.viewsonic.com/es/
    Türkiye https://www.viewsonic.com/tr/
    Україна https://www.viewsonic.com/ua/
    United Kingdom https://www.viewsonic.com/uk/


    Limited Warranty

    ViewSonic® Display

    What the warranty covers:

    ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components. The repair or replacement unit or parts or components will be covered by the balance of the time remaining on the customer’s original limited warranty and the warranty period will not be extended. ViewSonic® provides no warranty for any third-party software whether included with the product or installed by the customer, installation of any unauthorized hardware parts or components (e.g. Projector Lamps). (Please refer to: “What the warranty excludes and does not cover” section).

    How long the warranty is effective:

    ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from the date of the first consumer purchase.

    Who the warranty protects:

    This warranty is valid only for the first consumer purchaser.

    What the warranty excludes and does not cover:

    • Any product on which the serial number has been defaced, modified, or removed.
    • Damage, deterioration, or malfunction resulting from:
    • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
    • Repair or attempted repair by anyone not authorized by ViewSonic®.
    • Damage to or loss of any programs, data, or removable storage media.
    • Normal wear and tear.
    • Removal or installation of the product.
    • Software or data loss occurring during repair or replacement.
    • Any damage of the product due to shipment.
    • Causes external to the product, such as electric power fluctuations or failure.
    • Use of supplies or parts not meeting ViewSonic’s specifications.
    • Failure of owner to perform periodic product maintenance as stated in the User Guide.
    • Any other cause which does not relate to a product defect.
    • Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in).
    • Software - Any third-party software included with the product or installed by the customer.
    • Hardware/Accessories/Parts/Components – Installation of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps).
    • Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in the product User Guide.
    • Removal, installation, and set-up service charges, including wall-mounting of the product.

    How to get service:

    • For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number.
    • To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
    • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®.
    • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®.

    Limitation of implied warranties:

    There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

    Exclusion of damages:

    ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

    • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
    • Any other damages, whether incidental, consequential or otherwise.
    • Any claim against the customer by any other party.
    • Repair or attempted repair by anyone not authorized by ViewSonic®.

    Effect of state law:

    This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

    Sales outside the U.S.A. and Canada:

    For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer. The warranty period for this product in mainland China (Hong Kong, Macao, and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card. For users in Europe and Russia, full details of warranty provided can be found at: ViewSonic EU under “Support/Warranty Information”.

    Mexico Limited Warranty

    ViewSonic® Display

    What the warranty covers:

    ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.

    How long the warranty is effective:

    ViewSonic® LCD displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase.

    Who the warranty protects:

    This warranty is valid only for the first consumer purchaser.

    What the warranty excludes and does not cover:

    • Any product on which the serial number has been defaced, modified, or removed.
    • Damage, deterioration, or malfunction resulting from:
    • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
    • Causes external to the product, such as electrical power fluctuations or failure.
    • Use of supplies or parts not meeting ViewSonic®’s specifications.
    • Normal wear and tear.
    • Removal or installation of the product.

    How to get service:

    • For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
    • To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
    • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center.
    • Round trip transportation costs for in-warranty products will be paid by ViewSonic®.

    Limitation of implied warranties:

    There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

    Exclusion of damages:

    ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

    • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
    • Any other damages, whether incidental, consequential or otherwise.
    • Any claim against the customer by any other party.
    • Repair or attempted repair by anyone not authorized by ViewSonic®.

    Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

    Name, address, of manufacturer and importers:
    México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
    Col. San Fernando Huixquilucan, Estado de México
    Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm

    NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

    Hermosillo:
    Distribuciones y Servicios Computacionales SA de CV.
    Calle Juarez 284 local 2
    Col. Bugambilias C.P: 83140
    Tel: 01-66-22-14-9005
    E-Mail: disc2@hmo.megared.net.mx

    Villahermosa:
    Compumantenimietnos Garantizados, S.A. de C.V.
    AV. GREGORIO MENDEZ #1504
    COL, FLORIDA C.P. 86040
    Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
    E-Mail: compumantenimientos@prodigy.net.mx

    Puebla, Pue. (Matriz):
    RENTA Y DATOS, S.A. DE C.V. Domicilio:
    29 SUR 721 COL. LA PAZ
    72160 PUEBLA, PUE.
    Tel: 01(52).222.891.55.77 CON 10 LINEAS
    E-Mail: datos@puebla.megared.net.mx

    Veracruz, Ver.:
    CONEXION Y DESARROLLO, S.A DE C.V. Av.
    Americas # 419
    ENTRE PINZÓN Y ALVARADO
    Fracc. Reforma C.P. 91919
    Tel: 01-22-91-00-31-67
    E-Mail: gacosta@qplus.com.mx

    Chihuahua:
    Soluciones Globales en Computación
    C. Magisterio # 3321 Col. Magisterial
    Chihuahua, Chih.
    Tel: 4136954
    E-Mail: Cefeo@soluglobales.com

    Cuernavaca:
    Compusupport de Cuernavaca SA de CV
    Francisco Leyva # 178 Col. Miguel Hidalgo
    C.P. 62040, Cuernavaca Morelos
    Tel: 01 777 3180579 / 01 777 3124014
    E-Mail: aquevedo@compusupportcva.com

    Distrito Federal:
    QPLUS, S.A. de C.V.
    Av. Coyoacán 931
    Col. Del Valle 03100, México, D.F.
    Tel: 01(52)55-50-00-27-35
    E-Mail : gacosta@qplus.com.mx

    Guadalajara, Jal.:
    SERVICRECE, S.A. de C.V.
    Av. Niños Héroes # 2281
    Col. Arcos Sur, Sector Juárez
    44170, Guadalajara, Jalisco
    Tel: 01(52)33-36-15-15-43
    E-Mail: mmiranda@servicrece.com

    Guerrero Acapulco:
    GS Computación (Grupo Sesicomp)
    Progreso #6-A, Colo Centro
    39300 Acapulco, Guerrero
    Tel: 744-48-32627

    Monterrey:
    Global Product Services
    Mar Caribe # 1987, Esquina con Golfo Pérsico
    Fracc. Bernardo Reyes, CP 64280
    Monterrey N.L. México
    Tel: 8129-5103
    E-Mail: aydeem@gps1.com.mx

    MERIDA:
    ELECTROSER
    Av Reforma No. 403Gx39 y 41
    Mérida, Yucatán, México CP97000
    Tel: (52) 999-925-1916
    E-Mail: rrrb@sureste.com

    Oaxaca, Oax.:
    CENTRO DE DISTRIBUCION Y
    SERVICIO, S.A. de C.V.
    Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
    Tel: 01(52)95-15-15-22-22
    Fax: 01(52)95-15-13-67-00
    E-Mail. gpotai2001@hotmail.com

    Tijuana:
    STD
    Av Ferrocarril Sonora #3780 L-C
    Col 20 de Noviembr
    Tijuana, Mexico

    FOR USA SUPPORT:
    ViewSonic® Corporation
    381 Brea Canyon Road, Walnut, CA. 91789 USA
    Tel: 800-688-6688
    http://www.viewsonic.com

    Using the Monitor Safely

    Please read these instructions completely before using the equipment.

    • Keep this user guide in a safe place for later reference.
    • Read all warnings and follow all instructions.
    • Sit at least 18" (45 cm) away from the device.
    • Allow at least 4" (10 cm) clearance around the device to ensure proper ventilation.
    • Place the device in a well-ventilated area. Do not place anything on the device that prevents heat dissipation.
    • Do not use the device near water. To reduce the risk of fire or electric shock, do not expose the device to moisture.
    • Avoid exposing the device to direct sunlight or other sources of sustained heat.
    • Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that may increase the temperature of the device to dangerous levels.
    • Use a soft, dry cloth to clean the external housing. For more information, refer to the "Maintenance" section of this manual.
    • Avoid touching the screen, as oil may collect on the screen if you touch it.
    • Do not touch the screen surface with sharp or hard objects, as it may cause damage to the screen.
    • Do not place the device on cloth or other materials that may be placed between the product and supporting furniture.
    • When moving the device, be careful not to drop or bump the device on anything.
    • Do not place the device on an uneven or unstable surface. The device may fall over resulting in an injury or a malfunction.
    • Do not place any heavy objects on the device or connection cables.
    • Always use cabinets, stands, or installation methods recommended by the manufacturer of the device set.
    • Always use furniture that can safely support the device.
    • Always ensure the device is not overhanging the edge of the supporting furniture.
    • Do not place the device on tall furniture, such as cupboards or bookcases, without anchoring both the furniture and the device to a suitable support.
    • Always educate children about the dangers of climbing on furniture to reach the device or related equipment.
    • Do not place the monitor where children are likely to be present.
    • Do not place items that might tempt children to climb, such as toys and remote controls, on the top of the device or furniture on which the product is placed.
    • If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device.
    • Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, obtain an adapter and do not attempt to force the plug into the outlet.
    • When connecting to a power outlet, Do not remove the grounding prong. Please ensure grounding prongs are never removed.
    • Always route and manage cords and cables connected to your device so they cannot be tripped over, pulled, or grabbed.
    • Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment. Ensure that the power outlet is located near the equipment so that it is easily accessible.
    • Disconnect the power plug from the power outlet if the device is not being used for a long period of time.
    • Please confirm the distribution system installed in the building. The system should provide a circuit breaker rated at 120/240V, 20A.
    • Only use attachments/accessories, such as carts, stands, tripods, brackets or tables, specified by the manufacturer.
    • When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over.
    • Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as:
    • if the power-supply cord or plug is damaged.
    • if liquid is spilled onto or objects fall into the unit.
    • if the unit is exposed to rain or moisture.
    • if the unit does not operate normally or has been dropped.
    • When using ear-/headphones, adjust the volume to appropriate levels, or hearing damage may result.
    • Stability Hazard: The display may fall, causing serious personal injury or death. To prevent injury, this display must be securely attached to the floor/wall in accordance with the installation instructions.
    • Fastening the display to a wall or fixed object using cordage or other restraining devices can help support the weight of the display in order to prevent the display from falling over.
    Monitor Safety Restrain.png

    NOTE:

    • Restraining device/cordage should be able to withstand 100N force.
    • Make sure the cordage is straightened, and any slack is removed. The back of the device shall face the wall to ensure the device cannot tilt under external force.
    • Make sure the display does not tilt under external force at any height and rotation angle of the device.
    • If the existing display is going to be retained and relocated, the same considerations as above should be applied.

    Glossary of Terms

    Note: Some terms may not be applicable to your device.

    Troubleshooting Common Problems

    Why is there no power?

    Solution 1 ► Make sure you have turned on the monitor by pressing the Power button.

    Solution 2 ► Make sure the power cord is properly and securely connected to the monitor and power outlet.

    Solution 3 ► Plug another electrical device into the power outlet to verify that the outlet is supplying power.

    Why is there no image on screen?

    Solution 1 ► Make sure the video cable connecting the monitor to the computer is properly and securely connected.

    Solution 2 ► Make sure the correct input source is selected.

    Solution 3 ► Adjust the brightness and contrast settings.

    What should I do if the colors are wrong or abnormal?

    Solution 1 ► If any colors (red, green, or blue) are missing, check the video cable to make sure it is properly and securely connected. Loose or broken pins in the cable connector could cause an improper connection.

    Solution 2 ► Connect the monitor to another computer.

    How do I adjust the screen when it is too bright or dark?

    Solution 1 ► Adjust brightness and contrast settings via the OSD Menu.

    Solution 2 ► Reset the monitor to factory settings.

    What should I do if the screen image cuts in and out?

    Solution 1 ► Make sure the correct input source is selected and check for bent or broken pins in the video cable connector.

    Solution 2 ► Make sure the video cable connecting the monitor to the computer is properly and securely connected.

    The screen image is blurry, now what?

    Solution 1 ► Adjust the resolution to the correct Aspect Ratio.

    Solution 2 ► Reset the monitor to factory settings.

    How to center the screen properly?

    Solution 1 ► Adjust the horizontal and vertical controls via the OSD Menu.

    Solution 2 ► Check the Aspect Ratio.

    Solution 3 ► Reset the monitor to factory settings.

    Why does the screen look yellow?

    Solution ► Make sure the Blue Light Filter is OFF.

    Why can't I see the OSD Menu? And why aren't the controls accessible?

    Solution 1 ► Check whether the OSD Menu is locked.

    Solution 2 ► Turn off the monitor, unplug the power cord, plug it back in, and then turn on the monitor.

    Solution 3 ► Reset the monitor to factory settings.

    What should I do if the Control Panel Keys aren't working?

    Solution 1 ► Remember to press only one key at a time.

    Solution 2 ► Restart the computer.

    Why are some menus not selectable in the OSD Menu?

    Solution 1 ► Adjust the ViewMode or the input source.

    Solution 2 ► Reset the monitor to factory settings.

    Why is there no audio output?

    Solution 1 ► If using ear-/headphones, ensure the mini stereo jack is connected.

    Solution 2 ► Make sure the volume is not muted, nor set to 0.

    Solution 3 ► Check the Audio Input setting.

    Why won't the connected USB devices work?

    Solution 1 ► Make sure the USB cable is connected properly.

    Solution 2 ► Try changing to another USB port (if applicable).

    Solution 3 ► Some USB devices require a higher electric current; connect the device directly to the computer.

    Maintaining the Monitor

    General Precautions

    • Make sure the monitor is turned off and the power cable is unplugged from the power outlet.
    • Never spray or pour any liquid directly onto the screen or case.
    • Handle the monitor with care, as a darker-colored monitor, if scuffed, may show marks more clearly than a lighter-colored monitor.

    Cleaning the Screen

    • Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
    • If the screen is still not clean, apply a small amount of non-ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth; then wipe the screen.

    Cleaning the Case

    • Use a soft, dry cloth.
    • If the case is still not clean, apply a small amount of non-ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.

    Disclaimer

    • ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the monitor.
    • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.
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