VB-CAM-201 ViewSonic Camera

    From ViewSonic User Guide Database

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    Package Contents

    VB-CAM-201 Package Contents.png
    1. VB-CAM-201
    2. Documentation
    3. Remote Control
    4. Power Adapter
    5. Bracket
    6. USB Cable
    7. Bracket Screw x 6
    8. Wall Anchor x 6

    Product Overview

    VB-CAM-201

    VB-CAM-201 Product Overview.png

    I/O Ports

    VB-CAM-201 IO Ports.png
    Number Item
    1 DC IN
    2 USB 3.0
    3 Reset Button
    4 HDMI
    5 USB 2.0
    6 RJ45
    NOTE:
    • The HDMI port only supports video output.
    • The RJ45 port only supports parameters management.
    • The USB 2.0 port supports 2.0 output which is only designed for external USB microphone use.

    Remote Control

    Remote Control
    Number Button Description
    1 Camera Disable Disable/Enable the video.
    2 Call Answer/Start call/Enter call interface[1].
    3 Control Key Menu Control/Camera moving direction.
    4 Volume Up/Down Audio volume control.
    5 Exit Tracking After pressing, the camera will exit the tracking mode.
    6 Speaker Tracking Press for voice tracking of the speaker.
    7 Preset 1 Long press to set Preset 1; short press to call Preset 1.
    8 Preset 2 Long press to set Preset 2; short press to call Preset 2.
    9 Standby Long press to enter Standby mode; short press to return to Normal mode.
    10 Hang Up Hang up the call/Reject to join the meeting[1].
    11 OK (Confirm) Confirm selection/Camera returns to home position.
    12 Microphone Mute Disable/Enable the microphone.
    13 Zoom Zoom In/Out.
    14 Speaker Mute[2] Disable/Enable the speaker.
    15 Participant Tracking[3] The camera will automatically track the participants.
    16 Menu Enter/Exit the OSD menu.
    17 Bluetooth Disable/Enable Bluetooth. Long press to switch Host and Client mode after Bluetooth is enabled.
    1. 1.0 1.1 For "Skype for Business" and "Microsoft Teams" only.
    2. Long press to disable the audio function completely. External devices will not detect the VB-CAM-201 as a speaker or microphone. If the function is disabled, a mute icon will be on screen.
    3. Long press to enter “Live Mosaic View” mode.

    Replacing the Batteries of the Remote Control

    1. Remove the cover on the rear of the remote control.
    2. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the “+” on the battery post.
    3. Replace the cover by aligning it with the slot on the remote control and snapping the latch shut.
    4. NOTE:
      • Avoid leaving the remote control or batteries in excessive heat or humidity.
      • Always dispose of old batteries in an environmentally friendly way. Contact your local government for more information on how to dispose of batteries safely.
      • Remove the batteries if the remote control will not be in use for an extended period of time.
      • It is recommended that you do not mix battery types.

    Installing the Camera

    VB-CAM-201 Installing the Camera.png
    1. Pre-drill six (6) holes into the wall.
    2. Install the six (6) wall anchors.
    3. Align the wall bracket with the six (6) anchors.
    4. Install the wall bracket with the six (6) bracket screws.
    5. Attach the camera to the wall bracket.
    6. The camera is now installed.
    NOTE: There is a 3% dimension tolerance when mounting the camera. It is recommended to physically measure the size and difference between users and the camera before permanently installing.

    Connecting to Power

    1. Connect the power cord to the DC IN jack at the rear of the camera.
    2. Connect the power cord plug to a power outlet.
    VB-CAM-201 Connect Power.png
    NOTE: The power adapter includes four different plug faces.

    Connecting External Devices

    VB-CAM-201 Connecting Devices.png
    NOTE: Ensure the camera (VB-CAM-201) is the default video and audio output device when being used.

    HDMI Connection

    Connect one end of an HDMI cable to the HDMI port of the camera. Then connect the other end of the cable to the HDMI port of your monitor or IFP.

    NOTE: The HDMI port only supports video output.

    USB Connection

    Connect one end of a USB cable to a USB port of the camera. Then connect the other end of the cable to a USB port of your PC or IFP.

    NOTE:
    • To output 4K video, a USB 3.0 cable is required.
    • The USB cable supports USB 3.0 output.
    • The USB female to male adapter only supports 2.0 output.
    • The USB 2.0 port supports 2.0 output which is only designed for external USB microphone use.

    USB External Microphone Connection (Optional Expansion)

    NOTE: This optional expansion requires the VB-MIC-201.

    The VB-CAM-201 can support one external microphone.

    NOTE: The 10 meter microphone cable will be included in the package contents with the external microphone (VB-CAM-201) purchase.
    VB-CAM-201 USB External Microphone.png

    Bluetooth Connection

    Open the Bluetooth mode and search for the device as an external speaker. If the connection is successful, the LED light will be blue.

    Host Mode

    Under host mode, VB-CAM-201 can automatically connect to VB-AUD-201 and has a connection capacity of two. If the connection is not reaching maximum capacity, VB-CAM-201 will continuously search for VB-AUD-201 until reaching maximum capacity.

    NOTE: If the connection time goes over 60 seconds, push the Bluetooth pairing button again on VB-AUD-201.

    Host mode provides two options, Host 1 and Host 2.

    NOTE: Refer to the VB-AUD-201 user guide to learn more about its light indicator.

    Host 1

    Under Host 1, the audio is only output from VB-AUD-201 and the speaker on VB-CAM-201 is mute. If the voice out volume is too low, adjust the volume on VB-AUD-201.

    VB-CAM-201 Host 1.png

    Host 2

    Under Host 2, the audio will output from both VB-CAM-201 and VB-AUD-201 speakers. To avoid any negative influence from a stereo effect, the voice volume of the VB-AUD-201 is limited to a minimum level and cannot be adjusted.

    VB-CAM-201 Host 2.png
    NOTE: The default setting of Host mode is Host 2. The user can switch the Host mode in BT Host Mode setting in the OSD Menu or via Remote Control.

    Client Mode

    Open the Bluetooth client mode and search for the device as an external speaker. If the connection is successful, the LED light will be blue.

    Remote Control Pairing

    1. Connect the power supply to the camera and power it on.
    2. Clear the paired status of the remote control:
    • Press the Menu Button and OK buttons at the same time, keep pressing until the remote control indicator shows a steady red light, release the buttons to successfully clear the paired remote control.
    1. Trigger the camera to enter the remote control pairing mode:
    • Press the Reset button on the camera, and the camera’s LED light will switch to blue. This indicates it has entered pairing mode.
    NOTE: Each time you enter pairing mode, there is only 15 seconds of operation time. After which, the pairing mode will automatically end.
    1. Start Pairing:
    • Using a cleared remote control, press and hold the Menu Button, and wait for the pairing to complete.
    • When the normal pairing is successful, the camera’s LED light will be flashing blue.
    • If the pairing fails, please repeat steps 2~4 until the pairing is successful.
    NOTE: The remote control has been paired with the VB-CAM-201 at the factory, and it can be used normally without any special operation.

    Configuring the Settings

    General Operations

    1. Press the Menu button to display the On-Screen Display (OSD) Menu.
    Display the OSD Menu
    1. Use the Directional buttons to navigate the menu, and press OK to enter the selected menu.
    Display the OSD Menu
    Display the OSD Menu
    Display the OSD Menu
    Display the OSD Menu
    1. Return to the previous menu by selecting “Return” and pressing the OK button.
    Display the OSD Menu
    1. To restore the menu settings to default, select “Restore Default” and press the OK button. Next, select “Yes” and press the OK button.
    Display the OSD Menu

    On-Screen Display (OSD) Menu Tree

    Main Menu Sub-menu Menu Option
    Setting Language English
    简体中文[1]
    繁體中文[1]
    Français
    Video Setting 2D NR Auto
    Close
    (-/+, 1~5)
    3D NR Auto
    Close
    (-/+, 1~8)
    Luminance (-/+, 0~14)
    Contrast (-/+, 0~14)
    Sharpness (-/+, 0~14)
    Saturation (-/+, 60~200)
    WB Mode WB Mode Auto
    Indoor
    Outdoor
    One Push
    Manual
    R Gain (-/+, 0~250)
    B Gain (-/+, 0~250)
    Return
    WDR Enable On
    Off
    Flip Setting Flip-H On
    Off
    Flip-V On
    Off
    Return
    OSD Mirroring On
    Off
    Return
    Audio Setting 3A Enable On
    Off
    Mic Equilizer On
    Off
    Bluetooth Setting Bluetooth Mode
    BT Host Mode
    Return
    Return
    EPTZ On
    Off
    Zoom Limit[2] 1.5x
    2x
    3x
    4x
    5x
    HDMI Format[2] 4K@30
    1080P30
    1080P60
    1080P50
    Tracking Mode[2] Off
    Participants
    Speaker
    Tracking Effect[3] Smooth
    Instantaneous
    Tracking Speed[3] Normal
    Slow
    Fast
    Auto Split Mode[4] On
    Off
    Split Mode[5] Single
    Two
    Three
    Four
    Six
    Eight
    Voice Stimulus[4] On
    Off
    Information Version
    Model
    Date
    IP
    Gateway
    Netmask
    MacAddress
    Return
    Restore Default Yes
    No
    Return
    Exit
    1. 1.0 1.1 The languages will be available after a software update; please check the software information.
    2. 2.0 2.1 2.2 Hidden when EPTZ is Off.
    3. 3.0 3.1 Hidden when EPTZ or Tracking Mode is Off.
    4. 4.0 4.1 Visible when EPTZ is On and Tracking Mode is “Live Mosaic View”.
    5. Visible when EPTZ is On, Tracking Mode is “Live Mosaic View”, and Auto Split is Off.

    Live Mosaic View

    Automatically or manually split the screen into one to eight on-screen pictures. Live Mosaic View can be activated in one of two ways:

    1. Remote control - Long press the Participant Tracking button
    or
    1. OSD Menu - Setting > Tracking Mode > Live Mosaic View.

    Auto Split Mode

    Menu Option Description
    On Automatically split the screen based on the detected participants.
    Off Split the screen manually by using the “Split Mode Menu”.

    Split Mode

    Menu Option Description
    Single Picture
    VB-CAM-201 Split Mode Single.png
    Two Pictures
    VB-CAM-201 Split Mode Two.png
    Three Pictures
    VB-CAM-201 Split Mode Three.png
    Four Pictures
    VB-CAM-201 Split Mode Four.png
    Six Pictures
    VB-CAM-201 Split Mode Six.png
    Eight Pictures
    VB-CAM-201 Split Mode Eight.png

    Voice Stimulus

    Menu Option Description
    On The right-bottom frame in Six Pictures and Eight Pictures Split Mode will show the speaker.
    Off The right-bottom frame in Six Pictures and Eight Pictures Split Mode will show a panoramic view of the room.

    Getting the Camera's IP Address

    NOTE: The Camera IP address, by default, is set as 'Fixed IP address'. Once you follow the below steps to connect to the camera, you can adjust the setting to 'Dynamic IP address' and let your Router/DHCP server assign the network setting to the camera automatically.

    The camera’s factory default IP address is 192.168.100.88. To check this IP address, you can use the remote control to open the menu and find the intranet setting in the INFORMATION page.

    Connect to a Computer

    VB-CAM-201 Network Connect Computer.png

    Connect the camera to a computer via a network cable directly.

    1. Connect one end of a CAT5/5e/6 network cable to the camera.
    2. Connect the other end of the network cable to the Ethernet interface of the computer (LAN port).
    3. Connect the camera to a power supply.
    4. Configure the computer network setting to the IP address 192.168.100.2 and subnet mask setting to 255.255.255.0.


    Connect to a Router

    VB-CAM-201 Network Connect to a Router.png

    Connect the camera and computer to the same router via a network cable.

    1. Connect one end of a CAT5/5e/6 network cable to the camera.
    2. Connect the other end of the network cable to the Ethernet interface of the router (LAN port).
    3. Connect the camera to a power supply.
    4. Connect the network cable to the Ethernet interface of the computer and router (LAN port).
    5. Configure the computer network setting to the IP address 192.168.100.2 and subnet mask setting to 255.255.255.0.

    Setup Camera

    Open your web browser and enter: http://192.168.100.88 You will see the login web page as below if your cables are connected and network settings are correct.

    VB-CAM-201 Network Setup Camera.png

    There are two accounts built into the camera system:

    • Administrator - The default username is admin, password is test. This account can access all functions on the web page.
    • Guest – The default username is guest, password is test. This account only can access the basic functions on the web page.
    NOTE: The username and password can be changed in the SETTINGS menu.

    Preview Menu

    VB-CAM-201 Network Preview Menu.png

    There are three main functions in this menu:

    • Zoom adjust
    • Set and call presets
    • Pan, Tilt, and On-Screen Display (OSD) menu control

    Zoom
    Manually adjust the zoom of the camera.

    NOTE: The larger the number, the faster the in/out “zoom speed”.

    Preset
    Preset positions are the camera’s memorized Pan, Tilt, and Zoom position that can be recalled. To set a preset position:

    1. Adjust the Pan, Tilt, and Zoom to your desired position.
    2. Key in the number you want to assign to this position.
    3. Click the Set button to save this position.

    To recall a preset position:

    1. Input the preset number you want to call back.
    2. Click the Call button to recall the position.
    3. The camera will adjust the Pan, Tilt, and Zoom to the position automatically.

    Up/Down/Left/Right/Home Button
    These buttons can control the Pan and Tilt movement and the On-Screen Display (OSD) menu. To adjust the OSD menu:

    1. If there is no OSD menu displayed on the screen, click the Menu button via mouse curser to open the OSD menu.
    2. Click the Up/Down/Left/Right/Home button to select and change the camera’s function.

    To adjust Pan and Tilt:

    1. Make sure the OSD menu is closed. If it is not, click the Menu button to close the OSD menu.
    2. Use the Up/Down button to control the Pan angle; use the Left/Right button to control the Tilt angle.

    Video Menu

    VB-CAM-201 Network Video Menu.png

    Video Encode
    Encode level

    • Default: Mainprofile
    • Baseline: A simple profile with a low compression ratio.
    • Main: An intermediate profile with a medium compression ratio.
    • High: A complex profile with a high compression ratio.

    First Stream
    Encode protocol

    • Default: H264
    • Video stream compress format, this camera supports two types of format: H.264 and MJPEG.
    • H264 format needs more performance to decode and encode, but less bandwidth requirement.
    • MJPEG format is easier for backend editing.

    Resolution

    • Default: 1920 x 1080
    • Choose the resolution for the video stream.

    Bit Rate

    • Default: 4096
    • The bigger the value, the better the video quality; however, more bandwidth is required.

    Frame rate

    • Default: 30 FPS
    • Select the number of images to be transmitted per second.

    I Key frame interval

    • Default: 30
    • Select how often an I frame should be sent (H.264 only). The more often an I frame (full image) is sent, the better the video quality is; however, more bandwidth is required.

    Bit rate control

    • Default: CBR
    • CBR: keeps the bit rate constant at the set value, regardless of the quality.
    • VBR: keeps the video quality constant at the set value, regardless of the maximum bit rate.

    Image Menu

    VB-CAM-201 Network Image Menu.png

    Brightness
    Brightness of the video image. Adjust these values to suit the ambient conditions.

    Saturation
    Saturation of the video image. Adjust these values to suit the ambient conditions.

    Contrast
    Contrast of the video image. Adjust these values to suit the ambient conditions.

    Sharpness
    Adjust these values to increase/decrease the clarity of detail in the video image.

    NOTE: A higher sharpness value increases the noise in the video image.

    Apply as default
    Click this button to set the Brightness, Saturation, Contrast, and Sharpness back to the default value.

    Network Menu

    VB-CAM-201 Network Network Menu 1.png
    VB-CAM-201 Network Network Menu 2.png

    LAN Settings
    IP Configuration type

    • Dynamic IP address
    The IP address, subnet mask, and address for the default gateway are obtained automatically from a DHCP server.
    NOTE:
    • An activated DHCP server must be present in the network.
    • If a DHCP server is not enabled or does not exist in the network, then manually setting the network parameter is required (or just use the default setting).
    • Fixed IP address
    Manually set the IP address, subnet mask, default gateway, and DNS server.

    IP address
    Manually insert the IP address, but make sure that IP address is not occupied by another device.

    Subnet mask
    Manually insert the subnet mask.

    Gateway
    Manually insert the gateway address (or known Router IP address).

    DNS address
    Manually insert the DNS server’s IP address.

    MAC address
    Display of the MAC address

    Port Settings
    Http Port number
    The standard port for the HTTP protocol is 80. As an alternative, this port can be assigned a value between the number of 1025 ~ 65535. If several IP cameras are connected in the same sub network, then assign a different and unique number HTTP port for each camera.

    RTSP Port
    The standard port for the RTSP transmission is 554. As an alternative, this port can be assigned a value between the number of 1025 ~ 65535. If several IP cameras are connected in the same sub network, then assign a different and unique number RTSP port for each camera.

    RTSP Settings
    RTSP auth

    • On: enables authentication.
    NOTE: Username and password are required for transmitting video data via RTSP.
    • Off: disables authentication.
    NOTE: When changing the above network settings, don’t forget to click the Apply button to use the new setting(s), or click the Cancel button to abort the new setting(s) and use the current setting(s).

    Settings Menu

    VB-CAM-201 Network Settings Menu 1.png
    VB-CAM-201 Network Settings Menu 2.png

    Initialize
    Reboot
    Click the Reboot button to restart the camera.

    Factory Default
    Click the Apply button to set all settings back to default.

    User There are two accounts built into the camera system:

    • Administrator - The default username is admin, password is test. This account can access all functions on the web page.
    • Guest – The default username is guest, password is test. This account only can access the basic functions on the web page.
    NOTE:
    • The username and password can be changed in the SETTINGS menu.
    • If you forget the new username or password, the only recovery method is to press the Reset button on the rear of the camera to reset the camera to default and use the original admin or guest credentials to log in again.

    Language
    System Language
    There are two selectable languages:

    • English
    • Simplified Chinese
    NOTE: When changing the above network settings, don’t forget to click the Apply button to use the new setting(s), or click the Cancel button to abort the new setting(s) and use the current setting(s).

    Information Page

    VB-CAM-201 Network Information Page.png

    This page shows the below information:

    • Device ID
    • Software version
    • Device type
    • Webware version

    Technical Specifications

    Camera

    Item Specifications
    Video System 4K@30fps, 1080P@30fps, 720P@30fps
    Sensor Sony, 1/2.5 inch, CMOS, 8.51M pixel
    Lens 121° (DFOV), 110° (HFOV), 5x Digital Zoom, Pan/Tilt ± 15°
    PTZ MPT + EPTZ
    Digital Noise Reduction 2D & 3D Digital Noise Reduction
    Video S/N ≥ 55dB
    Backlight Compensation Support

    Audio

    Item Specifications
    Full Frequency Speaker 96 dB SPL in the case of 0.5 meters
    Microphone Array Beamforming microphone, pick up distance up to 6 meters

    USB Features

    Item Specifications
    Connection Type USB 3.0, downward compatible with USB 2.0
    Video Compression YUY2 / MJPG / H.264
    USB Audio 32K sampling rate, support UAC 2.0
    USB Communication Protocol UVC 1.1~1.5
    UVC PTZ Control Support

    Input/Output Interface

    Item Specifications
    HD Output 1 x HDMI (v. 2.0) (Video output only)
    USB Interface 1 x USB 3.0, 1 x USB 2.0 (for external microphone connection)
    Network Interface 1 x RJ45: 10M/100M adaptive Ethernet
    Wireless Bluetooth 5.0
    Power Jack DC 12V, 1.5A (Max)

    General

    Item Specifications
    Control Method 2.4G Remote Control
    Installation Method Desktop, Wall, TV and other display devices.
    Operating Temperature 0° C ~ 40° C (32° F~104° F)
    Storage Temperature -40° C ~ 60° C (-40°F~140° F)
    Dimensions
    (W x H x D)
    601 x 116 x 142 mm (bracket included)
    (23.67" x 4.57" x 6")
    Net Weight 2.2 kg (4.86 lbs)

    LED Indicators

    Light Description
    Amber
    (Breathing)
    Firmware Upgrade
    VB-CAM-201 LED 1.svg
    Blue
    (Chasing)
    Waiting for Remote Control pairing
    VB-CAM-201 LED 2.svg
    Blue
    (Flashing)
    Remote Control pairing finished
    VB-CAM-201 LED 3.svg
    Blue
    (Breathing)
    Bluetooth waiting for pairing
    VB-CAM-201 LED 4.svg
    Blue
    (Flashing)
    Bluetooth pairing finished
    VB-CAM-201 LED 3.svg
    Blue
    (Steady)
    Bluetooth connecting
    VB-CAM-201 LED 3.svg
    White
    (Steady)
    Steaming is active
    VB-CAM-201 LED 5.svg
    Purple
    (Steady)
    Streaming is not active/closing
    VB-CAM-201 LED 6.svg
    Quick Flash Button on Remote Control clicked
    Solid Red
    (Steady)
    Microphone muted
    VB-CAM-201 LED 7.svg
    Solid Red
    (Steady)
    3A function prohibited
    VB-CAM-201 LED 7.svg

    LED Indicators - Host 1 and Host 2 Mode

    Light Description
    Blue Host 1 mode
    VB-CAM-201 LED 3.svg
    Blue Host 2 mode
    VB-CAM-201 LED 3.svg

    Troubleshooting

    Problem or Issue Possible Solutions
    No power
    • Make sure you have turned on the device by pressing the Power button on the remote control.
    • Make sure the power cord is properly and securely connected to the device and power outlet.
    • Plug another electrical device into the power outlet to verify that the outlet is supplying power.
    The video image displayed by the camera is shaking
    • Ensure the camera is securely installed and stable.
    • Check for any nearby equipment that may be giving off vibrations.

    Maintenance

    General Precautions

    • Make sure the camera is turned off and the power cable is unplugged from the power outlet if it will not be used for an extended period of time.
    • Avoid lens should avoid bright objects (e.g., sunlight), and unstable light conditions.
    • Do not use the camera around facilities that can transmit high-power radio waves (e.g., television station).

    Cleaning the Camera Lens

    • Wipe the camera lens with a clean, soft, lint-free cloth. This removes dust and other particles.

    Cleaning the Case

    • Use a soft, dry cloth to clean.

    Disclaimer

    • ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the device or case. Some chemical cleaners have been reported to damage the device and/or case.
    • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.

    Firmware Update

    Visit the ViewSonic website or VB-CAM-201 product page to get the latest firmware update for the VB-CAM-201.

    1. Download and open the firmware update tool. Click Next to continue the installation process.
    2. VB-CAM-201 Firmware 1.png
    3. Click Browse to select a different installation folder or click Next to continue the installation.
    4. VB-CAM-201 Firmware 2.png
    5. Click Install to begin the installation.
    6. VB-CAM-201 Firmware 3.png
    7. When the installation is complete, click Finish.
    8. VB-CAM-201 Firmware 4.png
    9. Open the VB-CAM-201 firmware update tool.
    10. Connect the VB-CAM-201 to your computer via USB cable. If the VB-CAM-201 is undetected, the tool will show “Camera connection failed” and you will need to check the connection status on your computer.
    11. NOTE: Connect your USB cable to the USB 3.0 port. The USB 2.0 port is only designed for external microphone connection.
    12. Click Upgrade to start the firmware update process.
    13. NOTE: Wait for the update process to complete and do not disconnect the power or USB cable.
      VB-CAM-201 Firmware 5.png
      VB-CAM-201 Firmware 6.png
    14. Once the update is complete, the message “This is the latest Firmware version” will appear.
    15. VB-CAM-201 Firmware 7.png
      NOTE:
      • Do not disconnect or power off during the update.
      • The update tool supports multiple languages.

    Compliance Information

    This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit.

    FCC Compliance Statement

    This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

    These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

    • Reorient or relocate the receiving antenna.
    • Increase the separation between the equipment and receiver.
    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
    • Consult the dealer or an experienced radio/TV technician for help.

    Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

    Industry Canada Statement

    CAN ICES-003(B) / NMB-003(B)

    FCC Radiation Exposure Statement

    This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator & your body.

    Validity of using the module certification: In the event that these conditions cannot be met (for example certain laptop configurations or co-location with another transmitter), then the FCC authorization for this module in combination with the host equipment is no longer considered valid and the FCC ID of the module cannot be used on the final product. In these circumstances, the OEM integrator will be responsible for re-evaluating the end product (including the transmitter) and obtaining a separate FCC authorization.

    Custom design antennas may be used, however the OEM installer must following the FCC 15.21 requirements and verify if new FCC approval will be necessary.

    IC Warning Statement

    This device complies with Industry Canada license- exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

    Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : ( 1 ) l’appareil ne doit pas produire de brouillage, et ( 2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, méme si le brouillage est susceptible d’en compromettre le fonctionnement.

    Country Code Statement

    For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible.

    Pour les produits disponibles aux États-Unis/Canada du marché, seul le canal 1 à 11 peuvent être exploités. Sélection d’autres canaux n’est pas possible.

    IC Radiation Exposure Statement

    This equipment complied with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. The device for the band 5150-5825 MHz is only for indoor usage to reduce potential for harmful interference to co-channel mobile satellite systems.

    Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlê. Cet équipement doit être installé et utilize avec un minimum de 20cm de distance entre la source de rayonnement et votre corps. les dispositifs fonctionnant dans la bande 5150-5825 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux.

    CE Conformity for European Countries

    Ce-mark.png

    The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.

    The following information is only for EU-member states:

    WEEE Logo.gif

    The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

    Declaration of RoHS2 Compliance

    This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

    Substance Proposed Maximum Concentration Actual Concentration
    Lead (Pb) 0.1% < 0.1%
    Mercury (Hg) 0.1% < 0.1%
    Cadmium (Cd) 0.01% < 0.01%
    Hexavalent Chromium (Cr6⁺) 0.1% < 0.1%
    Polybrominated biphenyls (PBB) 0.1% < 0.1%
    Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1%
    Bis (2-ethylhexyl) phthalate (DEHP) 0.1% < 0.1%
    Butyl benzyl phthalate (BBP) 0.1% < 0.1%
    Dibutyl phthalate (DBP) 0.1% < 0.1%
    Diisobutyl phthalate (DIBP) 0.1% < 0.1%


    Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below. Examples of exempted components are:

    • Lead as an alloying element in aluminum containing up to 0.4% lead by weight.
    • Copper alloy containing up to 4% lead by weight.
    • Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
    • Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.

    Indian Restriction of Hazardous Substances

    Restriction on Hazardous Substances statement (India). This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

    Product Disposal at End of Product Life

    ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic® website to learn more.

    USA & Canada
    https://www.viewsonic.com/us/go-green-with-viewsonic

    Europe
    https://www.viewsonic.com/eu/go-green-with-viewsonic

    Taiwan
    https://recycle.moenv.gov.tw

    For EU users, please contact us for any safety/accident issue experienced with this product:

    Icon Address.svg
    ViewSonic Europe Limited
    Haaksbergweg 75
    1101 BR Amsterdam
    Netherlands
    Icon Phone.svg
    +31 (0) 650608655
    Icon Email.svg
    EPREL@viewsoniceurope.com
    Icon URL.svg
    https://www.viewsonic.com/eu/

    Copyright Information

    Copyright© ViewSonic® Corporation, 2023. All rights reserved.

    Macintosh and Power Macintosh are registered trademarks of Apple Inc.

    Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries.

    ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic® Corporation.

    VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.

    ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).

    As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

    Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

    In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.

    No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic® Corporation.

    VB-CAM-201_UG_ENG_1f_20230703

    Customer Service Contact Information

    For technical support or product service, see the table below or contact your reseller.

    You will need the product's serial number

    Asia Pacific & Africa

    Country / Region Website
    Australia https://viewsonic.com/au/
    Bangladesh https://www.viewsonic.com/bd/
    中囯(China) https://www.viewsonic.com.cn
    香港 (繁體中文) https://www.viewsonic.com/hk/
    Hong Kong (English) https://www.viewsonic.com/hk-en/
    India https://www.viewsonic.com/in/
    Indonesia https://www.viewsonic.com/id/
    Israel https://www.viewsonic.com/il/
    日本 (Japan) https://www.viewsonic.com/jp/
    Korea https://www.viewsonic.com/kr/
    Malaysia https://www.viewsonic.com/my/
    Middle East https://www.viewsonic.com/me/
    Myanmar https://www.viewsonic.com/mm/
    Nepal https://www.viewsonic.com/np/
    New Zealand https://www.viewsonic.com/nz/
    Pakistan https://www.viewsonic.com/pk/
    Philippines https://www.viewsonic.com/ph/
    Singapore https://www.viewsonic.com/sg/
    臺灣 (Taiwan) https://www.viewsonic.com/tw/
    ประเทศไทย (Thailand) https://www.viewsonic.com/th/
    Việt Nam https://www.viewsonic.com/vn/
    South Africa & Mauritius https://www.viewsonic.com/za/

    Americas

    Country / Region Website
    United States https://www.viewsonic.com/us/
    Canada https://www.viewsonic.com/us/
    Latin America https://www.viewsonic.com/la/

    Europe

    Country / Region Website
    Europe https://www.viewsonic.com/eu/
    France https://www.viewsonic.com/fr/
    Deutschland https://www.viewsonic.com/de/
    Қазақстан https://www.viewsonic.com/kz/
    Россия https://www.viewsonic.com/ru/
    España https://www.viewsonic.com/es/
    Türkiye https://www.viewsonic.com/tr/
    Україна https://www.viewsonic.com/ua/
    United Kingdom https://www.viewsonic.com/uk/


    Limited Warranty

    ViewSonic® Display

    What the warranty covers:

    ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components. The repair or replacement unit or parts or components will be covered by the balance of the time remaining on the customer’s original limited warranty and the warranty period will not be extended. ViewSonic® provides no warranty for any third-party software whether included with the product or installed by the customer, installation of any unauthorized hardware parts or components (e.g. Projector Lamps). (Please refer to: “What the warranty excludes and does not cover” section).

    How long the warranty is effective:

    ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from the date of the first consumer purchase.

    Who the warranty protects:

    This warranty is valid only for the first consumer purchaser.

    What the warranty excludes and does not cover:

    • Any product on which the serial number has been defaced, modified, or removed.
    • Damage, deterioration, or malfunction resulting from:
    • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
    • Repair or attempted repair by anyone not authorized by ViewSonic®.
    • Damage to or loss of any programs, data, or removable storage media.
    • Normal wear and tear.
    • Removal or installation of the product.
    • Software or data loss occurring during repair or replacement.
    • Any damage of the product due to shipment.
    • Causes external to the product, such as electric power fluctuations or failure.
    • Use of supplies or parts not meeting ViewSonic’s specifications.
    • Failure of owner to perform periodic product maintenance as stated in the User Guide.
    • Any other cause which does not relate to a product defect.
    • Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in).
    • Software - Any third-party software included with the product or installed by the customer.
    • Hardware/Accessories/Parts/Components – Installation of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps).
    • Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in the product User Guide.
    • Removal, installation, and set-up service charges, including wall-mounting of the product.

    How to get service:

    • For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number.
    • To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
    • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®.
    • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®.

    Limitation of implied warranties:

    There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

    Exclusion of damages:

    ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

    • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
    • Any other damages, whether incidental, consequential or otherwise.
    • Any claim against the customer by any other party.
    • Repair or attempted repair by anyone not authorized by ViewSonic®.

    Effect of state law:

    This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

    Sales outside the U.S.A. and Canada:

    For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer. The warranty period for this product in mainland China (Hong Kong, Macao, and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card. For users in Europe and Russia, full details of warranty provided can be found at: ViewSonic EU under “Support/Warranty Information”.

    Mexico Limited Warranty

    ViewSonic® Display

    What the warranty covers:

    ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.

    How long the warranty is effective:

    ViewSonic® LCD displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase.

    Who the warranty protects:

    This warranty is valid only for the first consumer purchaser.

    What the warranty excludes and does not cover:

    • Any product on which the serial number has been defaced, modified, or removed.
    • Damage, deterioration, or malfunction resulting from:
    • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
    • Causes external to the product, such as electrical power fluctuations or failure.
    • Use of supplies or parts not meeting ViewSonic®’s specifications.
    • Normal wear and tear.
    • Removal or installation of the product.

    How to get service:

    • For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
    • To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
    • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center.
    • Round trip transportation costs for in-warranty products will be paid by ViewSonic®.

    Limitation of implied warranties:

    There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

    Exclusion of damages:

    ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

    • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
    • Any other damages, whether incidental, consequential or otherwise.
    • Any claim against the customer by any other party.
    • Repair or attempted repair by anyone not authorized by ViewSonic®.

    Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

    Name, address, of manufacturer and importers:
    México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
    Col. San Fernando Huixquilucan, Estado de México
    Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm

    NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

    Hermosillo:
    Distribuciones y Servicios Computacionales SA de CV.
    Calle Juarez 284 local 2
    Col. Bugambilias C.P: 83140
    Tel: 01-66-22-14-9005
    E-Mail: disc2@hmo.megared.net.mx

    Villahermosa:
    Compumantenimietnos Garantizados, S.A. de C.V.
    AV. GREGORIO MENDEZ #1504
    COL, FLORIDA C.P. 86040
    Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
    E-Mail: compumantenimientos@prodigy.net.mx

    Puebla, Pue. (Matriz):
    RENTA Y DATOS, S.A. DE C.V. Domicilio:
    29 SUR 721 COL. LA PAZ
    72160 PUEBLA, PUE.
    Tel: 01(52).222.891.55.77 CON 10 LINEAS
    E-Mail: datos@puebla.megared.net.mx

    Veracruz, Ver.:
    CONEXION Y DESARROLLO, S.A DE C.V. Av.
    Americas # 419
    ENTRE PINZÓN Y ALVARADO
    Fracc. Reforma C.P. 91919
    Tel: 01-22-91-00-31-67
    E-Mail: gacosta@qplus.com.mx

    Chihuahua:
    Soluciones Globales en Computación
    C. Magisterio # 3321 Col. Magisterial
    Chihuahua, Chih.
    Tel: 4136954
    E-Mail: Cefeo@soluglobales.com

    Cuernavaca:
    Compusupport de Cuernavaca SA de CV
    Francisco Leyva # 178 Col. Miguel Hidalgo
    C.P. 62040, Cuernavaca Morelos
    Tel: 01 777 3180579 / 01 777 3124014
    E-Mail: aquevedo@compusupportcva.com

    Distrito Federal:
    QPLUS, S.A. de C.V.
    Av. Coyoacán 931
    Col. Del Valle 03100, México, D.F.
    Tel: 01(52)55-50-00-27-35
    E-Mail : gacosta@qplus.com.mx

    Guadalajara, Jal.:
    SERVICRECE, S.A. de C.V.
    Av. Niños Héroes # 2281
    Col. Arcos Sur, Sector Juárez
    44170, Guadalajara, Jalisco
    Tel: 01(52)33-36-15-15-43
    E-Mail: mmiranda@servicrece.com

    Guerrero Acapulco:
    GS Computación (Grupo Sesicomp)
    Progreso #6-A, Colo Centro
    39300 Acapulco, Guerrero
    Tel: 744-48-32627

    Monterrey:
    Global Product Services
    Mar Caribe # 1987, Esquina con Golfo Pérsico
    Fracc. Bernardo Reyes, CP 64280
    Monterrey N.L. México
    Tel: 8129-5103
    E-Mail: aydeem@gps1.com.mx

    MERIDA:
    ELECTROSER
    Av Reforma No. 403Gx39 y 41
    Mérida, Yucatán, México CP97000
    Tel: (52) 999-925-1916
    E-Mail: rrrb@sureste.com

    Oaxaca, Oax.:
    CENTRO DE DISTRIBUCION Y
    SERVICIO, S.A. de C.V.
    Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
    Tel: 01(52)95-15-15-22-22
    Fax: 01(52)95-15-13-67-00
    E-Mail. gpotai2001@hotmail.com

    Tijuana:
    STD
    Av Ferrocarril Sonora #3780 L-C
    Col 20 de Noviembr
    Tijuana, Mexico

    FOR USA SUPPORT:
    ViewSonic® Corporation
    381 Brea Canyon Road, Walnut, CA. 91789 USA
    Tel: 800-688-6688
    http://www.viewsonic.com