TD2423D

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Introduction

Package Contents

  • Monitor
  • Audio cable
  • Power cord
  • USB cable
  • Video cable
  • Quick start guide
Note: The cables included in your package may vary depending on your country or region. Please contact your local reseller for more information.

Product Overview

Front View

Front of the monitor with callouts for the magnetic point (1), the Control Panel Keys (2), the Power button (3), and the power LED (4) along the bottom edge.

  1. Magnetic Point
  2. Control Panel Keys
  3. Power Button
  4. Power LED

Rear View

Rear of the monitor with callouts for the security slot (5), the I/O ports (6), and the adjustable stand (7).

  1. Security Slot
  2. I/O Ports
  3. Adjustable Stand

I/O Ports

I/O ports panel, numbered 1 to 8: two USB downstream, USB upstream, AC In, HDMI, DisplayPort, VGA, Audio In, and Audio Out.
The I/O ports of the monitor.
# Description
1 USB Downstream
2 USB Upstream
3 AC In
4 HDMI
5 DisplayPort
6 VGA
7 Audio In
8 Audio Out

Initial Setup

Installing the Stand

1

Step 1: with the monitor lying face down, pressing down on the panel and pulling the stand up to unfold it.

2

Step 2: the monitor standing upright on its stand.

Caution: Place the monitor on a flat, stable surface to ensure safety and optimal performance.

Removing the Stand

1

Step 1: the monitor lying face down with the stand folded against its back.

2

Step 2: removing the four screws that secure the stand bracket to the VESA mounting holes.

Caution: Before removing the stand, turn off the monitor, disconnect all cables, and place the monitor on a flat, stable surface with the screen facing down.

Mounting the Monitor

After removing the stand, the monitor can be mounted using an optional mounting kit.

Rear of the monitor showing the four VESA mounting holes 100 mm apart horizontally and vertically.
The standard dimensions and loading of mounting kits.
Maximum Loading Hole Pattern (W × H) Screw Specification Screw Quantity
14 kg 100 × 100 mm M4 × 10 mm 4
  1. Attach the mounting bracket to the VESA mounting holes at the rear of the monitor, securing it with screws.
  2. Follow the mounting kit instructions to mount the monitor.

Using the Security Slot

A security cable looped around a desk leg and locked into the security slot on the monitor.

To prevent theft and minimize damage, use a security slot locking device to secure the monitor to a fixed object.

Additionally, fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the monitor from falling over.

Making Connections

Connecting to Power

Rear of the monitor with the AC In port highlighted on the I/O panel. The power cord connected to the AC In port (1) and plugged into a power outlet (2).


Connecting to Video

Rear of the monitor with the HDMI, DisplayPort, and VGA ports highlighted. HDMI, DisplayPort, and VGA cables from the monitor to the matching ports on a computer.


Audio Connection

Note: The monitor is also equipped with dual speakers.
Rear of the monitor with the audio ports highlighted; an audio cable from Audio Out to headphones or speakers, and another from Audio In to a laptop.

USB Connection

The monitor supports two types of USB ports, upstream and downstream. When making connections, observe the following guidelines.

Rear of the monitor with the USB ports highlighted: USB upstream (1) and USB downstream (2).
The USB ports of the monitor.
# USB Type Connection Type Description
1 Upstream Type B Transfers data between the computer and the USB devices connected to the monitor.
2 Downstream Type A For peripheral device(s) (e.g., storage device, keyboard, mouse, etc.).
Supports 5V/900mA (4.5W) output.
Note: To use peripheral devices with the downstream ports, connect your computer to the monitor’s upstream port.

Using the USB Ports

Rear of the monitor with the USB ports highlighted; (1) a USB cable from the upstream port to a computer, (2) keyboard and mouse connected to a downstream port. A USB cable from a downstream port to a keyboard and mouse.
  1. To use the downstream USB ports, connect one end of a USB cable to the upstream port of the monitor. Plug the other end of the cable into a downstream port of your computer.
  2. Connect your peripheral device(s) to a downstream port of the monitor.

Touch Control

Note:
  • The touch function may take approximately five seconds to resume after the USB cable is disconnected or after the computer resumes from sleep mode.
  • The touchscreen supports up to 10 simultaneous finger touches.

Connecting to External Devices with Touch Control

Rear of the monitor with the USB upstream port and the HDMI, DisplayPort, and VGA ports highlighted.

HDMI

An HDMI cable and a USB cable from the monitor to a computer.

DisplayPort

A DisplayPort cable and a USB cable from the monitor to a computer.

VGA

A VGA cable and a USB cable from the monitor to a computer.

Touch Accuracy

Note: The extreme outer edges might not respond to touch.
Front of the monitor with a dashed box marking the center touch area, inset from the screen edges.
Touch Accuracy.
Active Area Touch Accuracy
Center
(Inside the box)
Within 2 mm.
Edges
(Outside the box)
8 mm or more.

Stylus (Optional)

The monitor responds to both stylus and finger touches, but the stylus has a smaller, rounded point and is more accurate than a finger. For the best results, use a stylus with the following tip thickness:

  • Center of the screen: At least 3 mm thick.
  • Edges of the screen: At least 8 mm thick.

Using the Monitor

Adjusting the Viewing Angle

Tilt Angle Adjustment

Tilt the monitor backwards to the desired viewing angle (20° to 40°).

Side view of the monitor on its stand, with arrows showing the stand moving to tilt the screen back.
Note: To adjust the monitor, support the stand with one hand and gently tilt the screen with the other.

Turning the Monitor On/Off

Note: Even when turned off, the monitor will still consume power when plugged in. Unplug the power cord when not in use for extended periods.
Front of the monitor with the Power button at the lower right highlighted.
  1. Make sure the monitor is connected to power.
  2. Press the Power button to turn on the monitor.
  3. To turn the monitor off, press the Power button again.
Note: If the On-Screen Display Menu is still on screen, press and hold the Power button for three seconds to turn off the monitor.

Using the Control Panel Keys

Use the Control Panel Keys to use Hot Keys, navigate the On-Screen Display Menu, and change settings.

Close-up of the Control Panel Keys under the bottom bezel, labeled 1, 2, Down, Up, and Power.

Menu Operation

On-Screen Display Menu

Menu Navigation

An image of the On-Screen Display menu, step 1.

Press the 1 key to open the On-Screen Display Menu.

An image of the On-Screen Display menu, step 2.

Press the Down or Up key to select a main menu. Then press the 2 key to open the selected menu.

An image of the On-Screen Display menu, step 3.

Press the Down or Up key to select a menu option. Then press the 2 key to open the sub-menu.

An image of the On-Screen Display menu, step 4.

Press the Down or Up key to adjust values or select an option. Then press the 2 key to confirm.
Note: Press the 1 key to return to previous menus.

Menu Options

On-Screen Display Menu listing Auto Image Adjust, Contrast/Brightness, Input Select, Audio Adjust, Color Adjust, Information, Manual Image Adjust, Setup Menu, and Memory Recall.
Menu Options.
Menu Option Description
Auto Image Adjust Adjusts the onscreen image’s position automatically.
Contrast/Brightness Contrast Adjusts the difference between the brightest and darkest parts of the image.
Brightness Adjusts how bright or how dark the image will be.
Input Select Sets the input source.
Audio Adjust Adjusts the volume level.
Color Adjust Sets a preset color option.
Information Shows the monitor’s current settings and status.
Manual Image Adjust Adjusts the onscreen image quality.
Setup Menu Adjusts onscreen menu and general settings.
Memory Recall Returns all settings to their default values.
Note: Memory Recall is the default display configuration and settings, and it’s the setting required for ENERGY STAR® qualification. Modifying these default settings can increase energy consumption beyond the ENERGY STAR® limits. ENERGY STAR® is a program jointly administered by the U.S. Environmental Protection Agency (EPA) and the U.S. Department of Energy, which promotes energy-efficient products and practices to help save money and protect the environment.
ENERGY STAR logo.

Appendix

Specifications

The monitor's technical specifications.
Category Specification Value
Display Type a-si TFT Active Matrix 1920 × 1080 LCD; 0.2745 (H) mm × 0.2745 (V) mm pixel pitch
Display Size 60.46 cm / 23.8 in. (viewable)
Color Filter RGB Vertical Stripe
Glass Surface Anti-Glare (Haze 25%), Hard Coating (3H)
Input Signal Frequency DisplayPort fh: 24–110 kHz;
fv: 50–100 Hz
HDMI fh: 24–110 kHz;
fv: 50–100 Hz
D-SUB fh: 24–82 kHz;
fv: 50–75 Hz
Version DisplayPort 1.2
HDMI 1.4
Compatibility PC up to 1920 × 1080
Macintosh up to 1920 × 1080
Resolution and Timings[1] Preset 1920 × 1080 @ 60 Hz
Supported
  • 1920 × 1080 @ 50, 60, 75[2], 100[2] Hz
  • 1680 × 1050 @ 60 Hz
  • 1600 × 1200 @ 60 Hz
  • 1600 × 900 @ 60 Hz
  • 1440 × 900 @ 60, 75 Hz
  • 1400 × 1050 @ 60 Hz
  • 1366 × 768 @ 60 Hz
  • 1360 × 768 @ 60 Hz
  • 1280 × 1024 @ 60, 75 Hz
  • 1280 × 960 @ 50, 60, 75 Hz
  • 1280 × 800 @ 50, 60, 75 Hz
  • 1280 × 768 @ 50, 60, 75 Hz
  • 1280 × 720 @ 50, 60 Hz
  • 1152 × 900 @ 66 Hz
  • 1152 × 870 @ 75 Hz
  • 1152 × 864 @ 60, 75 Hz
  • 1024 × 768 @ 50, 60, 70, 72, 75 Hz
  • 1024 × 600 @ 60 Hz
  • 832 × 624 @ 75 Hz
  • 848 × 480 @ 60 Hz
  • 800 × 600 @ 56, 60, 72, 75 Hz
  • 800 × 480 @ 60 Hz
  • 720 × 576 @ 50 Hz
  • 720 × 480 @ 60 Hz
  • 720 × 400 @ 70 Hz
  • 640 × 480 @ 50, 60, 67, 72, 75 Hz
  • 640 × 400 @ 60, 70 Hz
  • 640 × 350 @ 70Hz
Power[3] Input Voltage AC 100–240V, 50/60 Hz (auto switch)
Audio Internal Speaker 2 × 2W
Display Area Active Size (H × V) 527.04 × 296.46 mm
20.75 × 11.69 in.
Operating Conditions Altitude 5 km (16,404 ft)
Relative Humidity 20% to 90% (non-condensing)
Temperature 0° C to 40° C
32° F to 104° F
Storage Conditions Altitude 12.1 km (40,000 ft)
Relative Humidity 5% to 90% (non-condensing)
Temperature -20° C to 60° C
-4° F to 140° F
Dimensions (with stand) Physical (W × H × D) 571 × 348 × 101 mm
22.5 × 13.7 × 4 in.
Weight (with stand) Physical 4.9 kg (10.76 lb)
Dimensions (without stand) Physical (W × H × D) 571 × 348 × 61 mm
22.5 × 13.7 × 2.4 in.
Weight (without stand) Physical 4.7 kg (10.3 lb)
Wall Mount Dimensions 100 × 100 mm
Power Consumption On[4] 14W (Typical)
Standby ≤ 0.5 W (Maximum)
Off ≤ 0.3 W (Maximum)
  1. ↑ Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display.
  2. ↑ 2.0 2.1 For HDMI and DisplayPort only.
  3. ↑ Please use the power adapter/power cord from ViewSonic® or an authorized source only.
  4. ↑ The test condition follows EEI standards.
The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

On-Screen Display Menu Tree

Auto Image Adjust

Auto Image Adjust menu options.
Menu Option
—

Contrast/Brightness

Contrast/Brightness menu options.
Sub-menu Menu Option
Contrast 0–100/1
Brightness 0–100/1

Input Select

Input Select menu options.
Menu Option
D-SUB · DisplayPort · HDMI

Audio Adjust

Audio Adjust menu options.
Sub-menu Menu Option
Volume 0–100/1
Mute On · Off
Audio Input HDMI · Audio In

Color Adjust

Color Adjust menu options.
Sub-menu Menu Option
sRGB —
Bluish —
Cool —
Native —
Warm —
User Color Red 0–100/1
Green 0–100/1
Blue 0–100/1

Information

Information menu options.
Menu Option
—

Manual Image Adjust

Manual Image Adjust menu options.
Sub-menu Menu Option
H/V Position Horizontal Position 0–100/1
Vertical Position 0–100/1
Horizontal Size 0–100/1
Fine Tune 0–100/1
Sharpness 0–100/25
Dynamic Contrast On · Off
Response Time Standard · Advanced · Ultra Fast
Aspect Ratio 4:3 · Full Screen
Overscan On · Off
ECO Mode Standard · Optimize · Conserve
Blue Light Filter 0–100/1

Setup Menu

Setup Menu options.
Sub-menu Menu Option
Language Select English · Français · Deutsch · Nederlands · Español · Italiano · Svenska · Русский · Türkçe · Polski · Češka · Română · ไทย · Tiếng Việt · Bahasa Indonesia · 日本語 · 繁體中文 · 简体中文
Resolution Notice On · Off
OSD Position H. Position 0–100/1
V. Position 0–100/1
OSD Pivot 0° · +90° · −90°
OSD Timeout 5 · 15 · 30 · 60
OSD Background On · Off
Auto Power Off On · Off
Sleep 30 minutes · 45 minutes · 60 minutes · 120 minutes · Off
Power Indicator On · Off
Boot Up Screen On · Off
Touch Screen Single Point Touch On · Off
Touch Disable On · Off

Memory Recall

Memory Recall menu options.
Menu Option
—

Hot Keys

When the On-Screen Display Menu is off, you can access special functions with the Control Panel Keys.

Shortcut keys and their function.
Function Key Description
Lock or unlock the On-Screen Display Menu 1 + Up Press and hold the keys. When the menu appears, continue holding the keys for 10 seconds.
Lock or unlock the Power button 1 + Down Press and hold the keys. When the menu appears, continue holding the keys for 10 seconds.
Turn on or off the Boot Up Screen 2 + Up Press the keys.
Switch between DDC/CI and DDC/2B 2 + Down Press the keys to switch between DDC/CI and DDC/2B.
Open the Contrast menu Up Press the key.
Open the Color Adjust menu Down Press the key.
Set the input source 2 Press the key.

Regulatory and Service Information

Compliance Information

This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit.

FCC Compliance Statement

This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

Industry Canada Statement

CAN ICES (B) / NMB (B)

CE Conformity for European Countries

CE logo

The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.

The following information is only for EU-member states:

The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

WEEE logo

Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below.

RoHS2 restricted substances and concentration limits.
Substance Proposed Maximum Concentration Actual Concentration
Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
Hexavalent Chromium (Cr6+) 0.1% < 0.1%
Polybrominated biphenyls (PBB) 0.1% < 0.1%
Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1%
Bis (2-ethylhexyl) phthalate (DEHP) 0.1% < 0.1%
Butyl benzyl phthalate (BBP) 0.1% < 0.1%
Dibutyl phthalate (DBP) 0.1% < 0.1%
Diisobutyl phthalate (DIBP) 0.1% < 0.1%

Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below. Examples of exempted components are:

  • Copper alloy containing up to 4% lead by weight.
  • Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
  • Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.
  • Lead in dielectric ceramic in capacitors for a rated voltage of 125 V AC or 250 V DC or higher.

Indian Restriction of Hazardous Substances

Restriction on Hazardous Substances statement (India). This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

Product Disposal at End of Product Life

ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic® website to learn more.

For EU users, please contact us for any safety/accident issue experienced with this product:

Address.
ViewSonic Europe Limited
Flevolaan 38, 1382JZ, Weesp,
the Netherlands
Phone.
+31 0800023299

Copyright Information

Copyright © 2026 ViewSonic® Corporation. All rights reserved.

Macintosh and Power Macintosh are registered trademarks of Apple Inc.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries.

ViewSonic® and the three birds logo are registered trademarks of ViewSonic® Corporation.

VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.

ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).

As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

Noto Sans Font. Copyright 2018 The Noto Project Authors. This Font Software is licensed under the SIL Open Font License, Version 1.1.

Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic® Corporation.

This Copyright Information may be translated into multiple languages. All translated versions are provided for reference only. In the event of any discrepancy or inconsistency among different language versions, the English version shall prevail.

Version
TD2423D_UG_ENG_1b_20260804


See Also

Customer Service

Limited Warranty

Safety Precautions

Troubleshooting

Maintenance