PT1050
Package Contents
- Pen Tablet
- Pen
- Power Adapter
- Quick Start Guide
- Keyboard (PT1050-CKPWW only)
- The contents included in your package may vary depending on your country. Please contact your local reseller for more information.
Tablet
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| Number | Item |
|---|---|
| 1 | Camera |
| 2 | Power Button |
| 3 | Volume |
| 4 | DC IN |
| 5 | USB Type-C |
| 6 | Mini HDMI |
| 7 | Audio Out |
| 8 | microSD |
| 9 | USB Type-A |
| 10 | Display Screen |
| 11 | Pen |
| 12 | Keyboard Connector |
| 13 | Microphone |
Keyboard
- For PT1050-CKPWW only
- NOTE: The keyboard is not sold separately.
Connecting to Power
- Connect the power cord to the DC IN jack of the tablet.
- Connect the power adapter to a power outlet.
Connecting External Devices
Connecting the Keyboard
- To connect the keyboard to the tablet, bring them together and they will magnetically snap into place.
- To remove the keyboard, pull the tablet away.
Initial Launch Setup
When you first turn on the tablet, an initial setup wizard will launch.
You will be able to select your Language, Time Zone, Wi-Fi network, User Name and Device Information.
Turning the Tablet On/Off
- When the tablet is off, keep pressing the power button for three (3) seconds to turn on the tablet.
- When the tablet is on, short press the power button to turn on/off the screen.
- When the tablet is on, keep pressing the power button for three (3) seconds to access the power off interface, or keep pressing for 10 seconds to directly power off the tablet.
Using Gestures
Touch gestures allow the user to use pre-determined commands without a keyboard or mouse.
| Select and Deselect an Object (Clicking) Press and release the display to select/deselect options or objects. This is like a single, standard left mouse click. |
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| Display Menu Options (Right-Clicking) Press, hold then release the display with your finger. This is like a single, standard right mouse click. |
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| Double-Clicking Quickly press and release twice in the same location on the display. This is like a double, standard left mouse click. |
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| Moving an Object Press and hold the object on the display and slowly drag it with your finger to your desired location. |
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| See Open/Background Applications Use a single finger swipe from the left edge of the display to the middle to view all of the open/background applications. |
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| Launch the Action Center Use a single finger swipe from the right edge of the display to the middle to launch the action center. |
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| Minimize an Open Application Screen Swipe down from the top of the display to minimize the open application. |
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Factory Reset
Should the system become unstable, system files damaged, or if the user wishes to reset the tablet to factory defaults:
- Open the Settings menu.
- Go to: Update & Security > Recovery
- Under Reset this PC select Get started.
- NOTE: Select Remove everything if you want to remove all files, apps, and settings.
- Select Reset to begin the Factory Reset process.
Taskbar - Standard Mode
| Icon | Description |
|---|---|
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Start Menu |
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View all open/background applications |
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Battery display; select to adjust brightness and power mode |
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Wi-Fi signal strength; select to choose a network and adjust settings |
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Volume status; select to control the speaker volume |
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Windows Ink Workspace |
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Notifications and Action Center |
Taskbar - Tablet Mode
| Icon | Description |
|---|---|
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Start Menu |
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Go back to the previous screen |
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Local and internet search |
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View all open/background applications |
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Battery display; select to adjust brightness and power mode |
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Wi-Fi signal strength; select to choose a network and adjust settings |
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Volume status; select to control the speaker volume |
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Windows Ink Workspace |
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Enable the On-Screen Keyboard |
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Sleep, Hibernate, Shut down, Restart the tablet |
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Open the Settings menu |
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Open the Pictures folder |
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Open the Documents folder |
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View Account settings and Sign out |
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Browse all installed applications |
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View Pinned tiles |
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Start Menu |
Action Center
| Icon | Description |
|---|---|
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Turn Tablet Mode on/off |
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Turn GPS on/off |
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Turn Battery Saver Mode on/off |
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Turn Bluetooth on/off |
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Turn the blue light filter on/off |
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Lock/unlock screen rotation |
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Turn hotspot sharing on/off |
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Turn all wireless communications on/off |
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Share documents, photos, links, etc. via Bluetooth or Wi-Fi |
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Open the Settings menu |
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View Network & Internet settings |
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Cast and search for wireless content |
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Project the tablet’s screen to another display |
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View VPN settings |
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Avoid notifications that may be distracting |
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Take a screenshot |
Technical Specifications
| Model No. | P/N |
|---|---|
| VS18171 | PT1050 |
Display
| Item | Category | Specifications |
|---|---|---|
| LCD | Type | FHD 1920 x 1200 IPS, 10.1” 16:9 IPS |
| Surface Treatment | Anti-Glare type, Hard-Coating (8H) | |
| Resolution | Supported | 1920 x 1200 @60Hz |
| Touch | Type Supported | 10 points Capacitive Multi-touch |
| Power | Input Voltage | Input: AC 110-240V, 0.4A Max 50~60Hz Output: DC 5V/2A |
| Battery | Type | Lithium-ion polymer battery |
| Capacity | 7.6V/2900mAh | |
| Endurance | 5~7 Hours | |
| Power | DC IN, 12V/2A | |
| Input Signal | USB Type-A 3.0 x 1 USB Type-C 2.0 x 1 Microphone x 2 microSD (up to 256 GB) x 1 Detachable Keyboard (Optional) | |
| Output Signal | 3.5 mm headphone jack x 1 Micro HDMI port x 1 | |
| Sound | Speaker | Built-in 8Ω/1W speaker x 2 |
| Network | Wi-Fi | 802.11a b/g/n/ac support 2.4G/ 5G |
| Bluetooth | Supports BT 4.2 | |
| Operating Conditions | Temperature | 0° C to 50° C (32° F to 122° F) |
| Humidity | 20% to 80% (non-condensing) | |
| Storage Conditions | Temperature | -20° C to 60° C (-4° F to 140° F) |
| Humidity | 10% to 90% (non-condensing) | |
| Dimensions | Physical (W x H x D) |
260 x 175.6 x 13.5 mm (10.24” x 6.91” x 0.53”) |
| Weight | Physical | Tablet: 0.71 kg (1.57 lbs) Keyboard: 0.49 kg ( 1.08 lbs) |
Pen
| Item | Specifications |
|---|---|
| Type | Wireless Active Capacitive Pen |
| Power Supply | AAAA Battery |
| Pressure Levels | 1024 |
System Configuration
| Item | Category | Specifications |
|---|---|---|
| Operating System | Operating System Version | Windows 10 Pro |
| Language | Multi-language Support | |
| CPU | Type | Apollo, N3350 (Dual-Core)14nm, 1.10GHz |
| Speed | 1.1GHz ~ 2.4GHz | |
| GPU | Type | Intel® HD Graphics 500 |
| RAM | Capacity | 4 GB |
| ROM | Capacity | 64 GB |
| Sensors | Built-in G-Sensor, GPS | |
| Camera | Rear/Front | 5 MP Rear; 2 MP Front |
| Multi-media (Hardware Decoding) | Photo | BMP, JPG, GIF, PNG |
| Video | MEPG 1/2/4, H.263/H.264, RMVB, WMV/VC-1, MVC, AVS, MJPEG | |
| Audio | MP3, WMA, WAV, OGG, FLAC, ALAC, APE, AAC |
Product Dimensions
PT1050 PD1233T Regulatory and Service Information
Customer Service Contact Information
For technical support or product service, see the table below or contact your reseller.
- Note: You will need the product’s serial number, which is located on the rear of the monitor by the I/O ports.
Asia Pacific & Africa
| Country / Region | Website |
|---|---|
| Australia | https://viewsonic.com/au/ |
| Bangladesh | https://www.viewsonic.com/bd/ |
| 中囯(China) | https://www.viewsonic.com.cn |
| 香港 (繁體中文) | https://www.viewsonic.com/hk/ |
| Hong Kong (English) | https://www.viewsonic.com/hk-en/ |
| India | https://www.viewsonic.com/in/ |
| Indonesia | https://www.viewsonic.com/id/ |
| Israel | https://www.viewsonic.com/il/ |
| 日本 (Japan) | https://www.viewsonic.com/jp/ |
| Korea | https://www.viewsonic.com/kr/ |
| Malaysia | https://www.viewsonic.com/my/ |
| Middle East | https://www.viewsonic.com/me/ |
| Myanmar | https://www.viewsonic.com/mm/ |
| Nepal | https://www.viewsonic.com/np/ |
| New Zealand | https://www.viewsonic.com/nz/ |
| Pakistan | https://www.viewsonic.com/pk/ |
| Philippines | https://www.viewsonic.com/ph/ |
| Singapore | https://www.viewsonic.com/sg/ |
| 臺灣 (Taiwan) | https://www.viewsonic.com/tw/ |
| ประเทศไทย (Thailand) | https://www.viewsonic.com/th/ |
| Việt Nam | https://www.viewsonic.com/vn/ |
| South Africa & Mauritius | https://www.viewsonic.com/za/ |
Americas
| Country / Region | Website |
|---|---|
| United States | https://www.viewsonic.com/us/ |
| Canada | https://www.viewsonic.com/us/ |
| Latin America | https://www.viewsonic.com/la/ |
Europe
| Country / Region | Website |
|---|---|
| Europe | https://www.viewsonic.com/eu/ |
| France | https://www.viewsonic.com/fr/ |
| Deutschland | https://www.viewsonic.com/de/ |
| Қазақстан | https://www.viewsonic.com/kz/ |
| Россия | https://www.viewsonic.com/ru/ |
| España | https://www.viewsonic.com/es/ |
| Türkiye | https://www.viewsonic.com/tr/ |
| Україна | https://www.viewsonic.com/ua/ |
| United Kingdom | https://www.viewsonic.com/uk/ |
Limited Warranty
ViewSonic® Display
What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components. The repair or replacement unit or parts or components will be covered by the balance of the time remaining on the customer’s original limited warranty and the warranty period will not be extended. ViewSonic® provides no warranty for any third-party software whether included with the product or installed by the customer, installation of any unauthorized hardware parts or components (e.g. Projector Lamps). (Please refer to: “What the warranty excludes and does not cover” section).
How long the warranty is effective:
ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from the date of the first consumer purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty excludes and does not cover:
- Any product on which the serial number has been defaced, modified, or removed.
- Damage, deterioration, or malfunction resulting from:
- Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
- Repair or attempted repair by anyone not authorized by ViewSonic®.
- Damage to or loss of any programs, data, or removable storage media.
- Normal wear and tear.
- Removal or installation of the product.
- Software or data loss occurring during repair or replacement.
- Any damage of the product due to shipment.
- Causes external to the product, such as electric power fluctuations or failure.
- Use of supplies or parts not meeting ViewSonic’s specifications.
- Failure of owner to perform periodic product maintenance as stated in the User Guide.
- Any other cause which does not relate to a product defect.
- Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in).
- Software - Any third-party software included with the product or installed by the customer.
- Hardware/Accessories/Parts/Components – Installation of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps).
- Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in the product User Guide.
- Removal, installation, and set-up service charges, including wall-mounting of the product.
How to get service:
- For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number.
- To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
- Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®.
- For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:
- Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
- Any other damages, whether incidental, consequential or otherwise.
- Any claim against the customer by any other party.
- Repair or attempted repair by anyone not authorized by ViewSonic®.
Effect of state law:
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer. The warranty period for this product in mainland China (Hong Kong, Macao, and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card. For users in Europe and Russia, full details of warranty provided can be found at: ViewSonic EU under “Support/Warranty Information”.
Mexico Limited Warranty
ViewSonic® Display
What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.
How long the warranty is effective:
ViewSonic® LCD displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty excludes and does not cover:
- Any product on which the serial number has been defaced, modified, or removed.
- Damage, deterioration, or malfunction resulting from:
- Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
- Causes external to the product, such as electrical power fluctuations or failure.
- Use of supplies or parts not meeting ViewSonic®’s specifications.
- Normal wear and tear.
- Removal or installation of the product.
How to get service:
- For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
- To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
- Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center.
- Round trip transportation costs for in-warranty products will be paid by ViewSonic®.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:
- Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
- Any other damages, whether incidental, consequential or otherwise.
- Any claim against the customer by any other party.
- Repair or attempted repair by anyone not authorized by ViewSonic®.
| Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico: | |
|---|---|
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Name, address, of manufacturer and importers:
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| NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 | |
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Hermosillo:
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Villahermosa:
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Puebla, Pue. (Matriz):
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Veracruz, Ver.:
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Chihuahua:
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Cuernavaca:
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Distrito Federal:
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Guadalajara, Jal.:
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Guerrero Acapulco:
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Monterrey:
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MERIDA:
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Oaxaca, Oax.:
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Tijuana:
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FOR USA SUPPORT:
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Using the Pen Display Safely
Please read the following Safety Precautions before you start using the device.
- Keep this user guide in a safe place for later reference.
- Read all warnings and follow all instructions.
- Allow at least 4" (10 cm) clearance around the device to ensure proper ventilation.
- Place the device in a well-ventilated area. Do not place anything on the device that prevents heat dissipation.
- Do not use the device near water. To reduce the risk of fire or electric shock, do not expose the device to moisture.
- Avoid exposing the device to direct sunlight or other sources of sustained heat.
- Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that may increase the temperature of the device to dangerous levels.
- Use a soft, dry cloth to clean the external housing. Please see the "Maintenance" section for more information.
- Oil may collect on the screen if you touch it. Please see the "Maintenance" section for more information.
- Do not touch the screen surface with sharp or hard objects, as it may cause damage to the screen. Only use the supplied pen, or fingers for models that support touch input.
- When moving the device, be careful not to drop or bump the device on anything.
- Do not place the device on an uneven or unstable surface. The device may fall over resulting in an injury or a malfunction.
- Do not place any heavy objects on the device or connection cables.
- If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device.
- When connecting to a power outlet, DO NOT remove the grounding prong. Please ensure grounding prongs are NEVER REMOVED.
- Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment. Ensure that the power outlet is located near the equipment so that it is easily accessible.
- Only use attachments/accessories specified by the manufacturer.
- Disconnect the device if it is not going to be used for a long period of time.
Troubleshooting Common Display Problems
Why is there no picture on the display?
Solution 1 ► Ensure the USB cable is connected properly at both ends.
Solution 2 ► Ensure USB A connectors are connected directly to the PC - not to an external hub.
Solution 3 ► Try another USB port on the computer.
Solution 4 ► Ensure the computer is powered on.
Solution 5 ► Ensure all drivers are installed and updated (if applicable).
Solution 6 ► Make sure the secondary USB-A connector is connected to the PC or to an AC outlet (via the supplied adapter) to ensure sufficient power (if applicable).
There is interference with the display.
Solution ► Check if other nearby electrical devices are causing interference.
Why is the display not clear?
Solution 1 ► Ensure the optimal resolution is being used.
Solution 2 ► Touching the display with your fingers may leave fingerprints and skin oil making the display unclear.
Solution 3 ► Use a soft, dry cloth to remove any fingerprints or skin oil.
Troubleshooting Common Pen Problems
Why is the pen not working?
Solution 1 ► Try using the computer’s mouse; if the mouse also does not work please restart the computer.
Solution 2 ► Reinstall the pen driver (if applicable).
The pen nib is too short, and not making good contact with the display.
Solution ► Check the condition of the pen nib. If it is too short, please replace the pen nib.
Why is the cursor not moving correctly?
Solution 1 ► Try restarting the computer.
Solution 2 ► Ensure the USB cable is connected properly at both ends.
Maintaining the Pen Display
General Precautions
- Make sure the display is turned off and unplugged.
- Never spray or pour any liquid directly onto the screen or case.
- Handle the display with care.
Cleaning the Screen
- Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
- If the screen is still not clean, apply a small amount of non-ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth; then wipe the screen.
Cleaning the Case
- Use a soft, dry cloth.
- If the case is still not clean, apply a small amount of non-ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.
Disclaimer
- ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the monitor.
- ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.
Replacing a Pen Nib
When the pen nib gets too short or develops a sharp edge, it can be replaced with spare nibs. To replace a pen nib:
- Use the nib removal tool to pull the old nib straight out of the pen.
- Insert a new pen nib into the pen and push the nib in until it stops and is held firm.