顯示器有限保固

From ViewSonic User Guide Database

有限保固

ViewSonic® 顯示器

保固範圍:

ViewSonic® 保證其產品在保固期內,無材料和做工瑕疵。如果產品在保固期內經證明有材料或做工瑕疵,ViewSonic® 將自行斟酌修復產品或以同型產品替換,此為唯一補救辦法。替換產品或零件可能包含重新製造或整修的零件或組件。維修或替換裝置或零件視客戶的原始有限保固剩下的時間而定,保固期不延長。ViewSonic® 不對產品隨附或客戶安裝的任何第三方軟體、安裝任何未經授權的硬體零件或元件(例如投影機燈泡)提供擔保。(請參閱:「不在保固範圍內的事項」一節)。

有效保固期限:

視所在國家而定,ViewSonic® 顯示器保固期為 1 到 3 年,適用於包括光源在內的所有零件、以及自第一消費者購買日起的所有人力。

保固範圍:

此保固僅對第一消費者有效。

不在保固範圍內的事項:

  • 任何序號被損毀、塗改或擦除的產品。
  • 由於以下原因造成的產品損壞、損傷或故障:
  • 意外事故、操作失當、疏忽、火災、水災、閃電或其他自然災害、未經授權的產品修改或未遵循產品提供的說明而造成的損壞。
  • 被未經 ViewSonic® 授權的任何個人修復或嘗試修復過。
  • 任何程式、資料或卸除式儲存媒體的損壞或遺失。
  • 正常磨損。
  • 搬運或安裝產品造成的損壞。
  • 維修或更換期間發生的軟體或資料遺失。
  • 由於運輸造成的損壞。
  • 產品以外的原因,例如電源波動或故障。
  • 使用不符合 ViewSonic 規格的供應品或零件。
  • 擁有者未依照使用指南所述執行定期產品維護。
  • 與產品缺陷無關的其他原因所致。
  • 長時間顯示的靜態(非移動)影像造成的損壞(又稱為影像烙印)。
  • 軟體—產品隨附或客戶安裝的任何第三方軟體。
  • 硬體/配件/零件/元件—安裝任何未經授權的硬體、配件、消耗品或元件(例如投影機燈泡)。
  • 透過產品使用指南所述的不當清潔,損壞或濫用顯示器表面上的塗層。
  • 拆卸、安裝和設定服務費用,包括產品的壁掛式安裝。

如何獲得服務:

  • 欲瞭解如何在保固期內獲得服務,請聯繫 ViewSonic® 客戶支援(請參閱「客戶服務」頁)。您必須提供產品序號。
  • 若要獲得保固服務,您必須提供:(a) 標有日期的原始購買單據、(b) 您的姓名、(c) 您的住址、(d) 問題說明、(e) 產品序號。
  • 以預付運費的方式,將產品裝在原包裝箱內送到或運至 ViewSonic® 授權服務中心或 ViewSonic®。
  • 如需其他資訊或離您最近的 ViewSonic® 服務中心名稱,請聯繫 ViewSonic®。

損失免責條款:

ViewSonic 不做任何超出本文所含描述的明示或默示保證,包括適銷性和特定用途適用性的默示保證。

ViewSonic 將不負責承擔:

ViewSonic 的責任僅限於負擔產品的維修或更換成本。ViewSonic® 對以下情況概不負責:

  • 由於本產品缺陷導致的任何財產損失、由於本產品使用不便導致的損失、使用本產品導致的損失、時間損失、利潤損失、商業機會損失、商譽損失、業務關係損失、其他商業損失,即便已被提醒會造成這樣的損失也不負責。
  • 任何其他損失,不論是意外的、繼發性的或其他損失。
  • 任何他方對客戶提出的索賠。
  • 被未經 ViewSonic® 授權的任何個人修復或嘗試修復過。

美國州法的效力:

此保固為您提供特定的法律權利,您也有可能因為所在州的不同而享有其他權利。某些州不允許隱含保固限制、及/或不允許意外或繼發性損失免責,所以上述限制和免責條款可能不適用於您。

美國、加拿大以外地區之銷售:

如需在美國和加拿大以外地區銷售的 ViewSonic® 產品保固資訊和服務, 請聯繫 ViewSonic® 或當地 ViewSonic® 經銷商。本產品在中國大陸(香港、澳門、台灣除外)的保固期,受維修保證卡的條款與細則約束。 歐洲和俄羅斯使用者如需完整的保固資訊,請至:http://www.viewsonic.com/eu/ 的「Support/Warranty Information」下查看。

Mexico Limited Warranty

ViewSonic® Display

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.

How long the warranty is effective:

ViewSonic® LCD displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty excludes and does not cover:

  • Any product on which the serial number has been defaced, modified, or removed.
  • Damage, deterioration, or malfunction resulting from:
  • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
  • Causes external to the product, such as electrical power fluctuations or failure.
  • Use of supplies or parts not meeting ViewSonic®’s specifications.
  • Normal wear and tear.
  • Removal or installation of the product.

How to get service:

  • For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
  • To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
  • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center.
  • Round trip transportation costs for in-warranty products will be paid by ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

  • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
  • Any other damages, whether incidental, consequential or otherwise.
  • Any claim against the customer by any other party.
  • Repair or attempted repair by anyone not authorized by ViewSonic®.

Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: disc2@hmo.megared.net.mx

Villahermosa:
Compumantenimietnos Garantizados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: compumantenimientos@prodigy.net.mx

Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: datos@puebla.megared.net.mx

Veracruz, Ver.:
CONEXION Y DESARROLLO, S.A DE C.V. Av.
Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: gacosta@qplus.com.mx

Chihuahua:
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: Cefeo@soluglobales.com

Cuernavaca:
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: aquevedo@compusupportcva.com

Distrito Federal:
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : gacosta@qplus.com.mx

Guadalajara, Jal.:
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: mmiranda@servicrece.com

Guerrero Acapulco:
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627

Monterrey:
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: aydeem@gps1.com.mx

MERIDA:
ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: (52) 999-925-1916
E-Mail: rrrb@sureste.com

Oaxaca, Oax.:
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Fax: 01(52)95-15-13-67-00
E-Mail. gpotai2001@hotmail.com

Tijuana:
STD
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembr
Tijuana, Mexico

FOR USA SUPPORT:
ViewSonic® Corporation
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: 800-688-6688
http://www.viewsonic.com