M2

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Features

  • Short throw lens design allows for a projected 80” screen size from only 2.18 meters away.
  • Auto V. keystone to correct a distorted image automatically.
  • Bluetooth device connection, Auto Focus, and Screen Mirroring features.
  • USB-C for video transmission and power supply.
  • Eye protection feature in the event objects get too close to the light source.
  • 16 GB internal storage (Max. 12 GB available for user storage).
  • Various Color modes for different projection purposes.
  • Multi-language On-Screen Display (OSD) menus.

Package Contents

  • M2 Projector
    M2 Projector
  • Remote Control
    Remote Control
  • Quick Start Guide
    Quick Start Guide
  • Power Cord
    Power Cord
  • USB-C Cable
    USB-C Cable
  • DC Power Adapter
    DC Power Adapter
  • Wi-Fi Dongle
    Wi-Fi Dongle
  • Batteries
    Batteries
  • Soft Carrying Bag
    Soft Carrying Bag
NOTE: The power cord and video cables included in your package may vary depending on your country. Please contact your local reseller for more information.

Projector Overview

  • Front View
    Front View
  • Bottom View
    Bottom View
Letter Item Description
A Eye Protection Sensor Detects close objects to the lens
B Lens Projector Lens
C Auto Focus Camera Automatically adjusts the focus
D IR Sensor Remote control IR Sensor
E Harmon / Kardon Speakers Harmon/Kardon speakers
F Adjustor Foot Stepless adjustment foot
G Wi-Fi Dongle Wi-Fi Dongle socket
H Micro USB USB for service use only

I/O Ports

Number Port Description
1 Power Button Toggles the projector between standby mode and on
2 LED Indicator LED Indicator
3 USB-C[1] USB-C Port
4 HDMI[2] HDMI port[3]
5 DC IN Power input socket
6 MICRO SD Micro SD socket (SDXC up to 64 GB - FAT32/NTFS)
7 USB A (5V/2A Out) USB 3.0 Type A port (USB Reader - FAT32/NTFS)
8 Audio Out (3.5 mm jack) 3.5 mm jack audio output socket
9 IR Sensor Remote control IR Sensor
  1. ↑ Please use the supplied USB-C cable, and ensure your USB-C device can support video transmission as well as charging.
  2. ↑ Supports HDCP 2.0/HDMI 2.2.
  3. ↑ iPhone/iPad users will need to buy an additional adapter. To avoid compatibility issues, please use Apple authorized accessories.

Overview

Remote Control
Button Icon Description
Power Turns the projector On or Off.
Source Displays the input source selection bar.
Focus Automatically focus the image.

To manually adjust, press and hold the Focus button on the remote control for three (3) seconds.

Setting Displays the Settings menu.
App Menu Displays the Application menu.
Up/Down/Left/Right Navigates and selects the desired menu items and makes adjustments.
OK Confirms the selection.
Return Returns to the previous screen.
Home Access the Home menu.
Volume Down Decreases the volume level.
Mute Mute/unmute.
Volume Up Increase the volume level.
Network Setting Displays Network settings.
Audio Mode Displays the audio mode settings.
Bluetooth Launch Bluetooth search.

Effective Range

IR Receiver Location

To ensure proper function of the remote control follow the steps below:

  1. The remote control must be held at an angle within 30° perpendicular to the projector’s IR remote control sensor(s).
  2. The distance between the remote control and the sensor(s) should not exceed 8 m (26 ft.)
NOTE: Refer to the illustration for the location of the infrared (IR) remote control sensor(s).

Replacing the Batteries

  1. Remove the battery cover from the bottom of the remote control by pressing the finger grip and sliding it across.
  2. Remove any existing batteries (if necessary) and install two AAA batteries.
  3. Replace the battery cover by aligning it with the base and pushing it back into position.
NOTE:
  • Avoid leaving the remote control and batteries in excessive heat or a humid environment.
  • Replace only with the same or equivalent type recommended by the battery manufacturer.
  • If the battery is drained or if you will not be using the remote control for an extended period of time, remove the battery to avoid damage to the remote control.
  • Dispose of used batteries according to the manufacturer’s instructions and local environment regulations for your region.

Choosing a Location - Projector Orientation

Personal preference and room layout will decide the installation location. Consider the following:

  • Size and position of your screen.
  • Location of a suitable power outlet.
  • Location and distance between the projector and other equipment.
  • Front Table
    Front Table
  • Front Ceiling
    Front Ceiling
  • Rear Table
    Rear Table
  • Rear Ceiling
    Rear Ceiling
Location Description
Front Table The projector is placed near the floor in front of the screen.
Front Ceiling The projector is suspended upside-down from the ceiling in front of the screen.
Rear Table[1] The projector is placed near the floor behind the screen.
Rear Ceiling[1] The projector is suspended upside-down from the ceiling behind the screen.
  1. ↑ 1.0 1.1 A rear projection screen is required.

Projection Dimensions

NOTE: (e) = Screen | (f) = Center of Lens

16:9 Image on a 16:9 Screen

(a) Screen Size (b) Projection Distance (c) Image Height Image Width
Minimum Maximum
in. cm in. m in. m in. cm in. mm
30 76.2 32.16 0.82 32.16 0.82 14.7 37.36 26.15 664
40 101.6 42.88 1.09 42.88 1.09 19.6 49.81 34.86 886
50 127 53.6 1.36 53.6 1.36 24.5 62.26 43.58 1107
60 152.4 64.32 1.63 64.32 1.63 29.4 74.72 52.29 1328
70 177.8 75.04 1.91 75.04 1.91 34.3 87.17 61.01 1550
80 203.2 85.76 2.18 85.76 2.18 39.2 99.62 69.73 1771
90 228.6 96.48 2.45 96.48 2.45 44.1 112.07 78.44 1992
100 254 107.2 2.72 107.2 2.72 49 124.53 87.16 2214
There is a 3% tolerance among these numbers due to optical component variations. It is recommended to physically test the projection size and distance before permanently installing the projector.

Mounting the Projector

NOTE: If you buy a third party mount, please use the correct screw size. Screw size can vary depending on the thickness of the mounting plate.
  1. To ensure the most secure installation, please use a ViewSonic® wall or ceiling mount.
  2. Ensure the screws used to attach the mount to the projector meet the following specifications:
    • Screw type: M4 x 8
    • Maximum Screw Length: 8 mm
  3. To access the ceiling mount points, remove the three (3) foot pads on the bottom of the projector.

CAUTION
  • Avoid installing the projector near a heat source.
  • Keep at least a 10 cm (3.9 in.) gap between the ceiling and the bottom of the projector.

Connecting to Power

  • DC Power (Power Outlet)
    DC Power (Power Outlet)
  • USB-C Power Bank
    USB-C Power Bank

DC Power (Power Outlet)

  1. Connect the power cord to the power adapter.
  2. Connect the power adapter to the DC IN jack at the rear of the projector.
  3. Connect the power cord plug to a power outlet. When connected, the status LED will turn red.

USB-C Power Bank

  1. Connect one end of the USB Type-C cable to the USB-C port of the projector.
  2. Connect the other end of the USB Type-C cable to the power bank.
NOTE: The power bank should be 45W (15V/3A) at least, and support Power Delivery (PD) protocol output.

Connecting to External Devices

  • HDMI Connection
    HDMI Connection
  • USB Connection
    USB Connection

HDMI Connection

Connect one end of an HDMI cable to the HDMI port of your video device. Then connect the other end of the cable to the HDMI port (it supports HDCP 2.0/HDMI 2.2) of your projector.

NOTE: iPhone/iPad users will need to use an additional adapter.

USB Connection

USB-C Connection
Connect one end of a USB Type-C cable to the USB-C port of your device. Then connect the other end of the cable to the USB-C port of your projector.

NOTE:
  • Ensure your USB Type-C device can support video transmission.
  • The M2 can also use a USB-C connected power bank to turn on the system. However, the brightness level will be limited to 50% and 30% when the Light Source Level is set as Full or Eco respectively.

USB Type-A Connection
Connect one end of a USB Type-A cable to the USB-A port of your device (if applicable). Then connect the other end of the cable to the USB A port of your projector.

Additionally, you can connect a keyboard, a mouse, dongles, storage devices, etc. to the projector’s USB-A port.

Connecting to Audio

Bluetooth Speaker

The projector is equipped with Bluetooth that allows the user to connect the projector to their Bluetooth device wirelessly for audio playback, e.g. Bluetooth speaker.

NOTE: The M2 projector doesn’t support audio streaming from your mobile device.
  • Step 1 - Bluetooth Device Search
    Step 1 - Bluetooth Device Search
  • Step 2 - Turn On
    Step 2 - Turn On
  • Step 3 - Search for nearby devices
    Step 3 - Search for nearby devices

To connect and pair your device:

  1. Press the Bluetooth button on the remote control, or go to: Setting > Basic Settings > Bluetooth Device Search.
  2. Ensure that Bluetooth Device Search is On and use the Left and Right directional buttons on the remote control to adjust if needed.
  3. Once On, the projector will search for nearby Bluetooth devices. Select your device from the list and press OK on the remote control.

Connecting to Networks

Wi-Fi Connection

With the included Wi-Fi dongle, you can easily connect to wireless internet networks.

  • Step 3 - Turn On Wi-Fi
    Step 3 - Turn On Wi-Fi
  • Step 4 - Select Network
    Step 4 - Select Network
  • Step 5 - Enter credentials
    Step 5 - Enter credentials

To connect to a Wi-Fi network:

  1. Insert the Wi-Fi dongle into the projector’s Wi-Fi dongle socket.
  2. Go to: Home > Setting > Network Settings > Wi-Fi
  3. Press Left or Right on the remote control to select On.
  4. Available Wi-Fi networks will then be displayed. Select one of the available Wi-Fi networks.
  5. If you connect to a secure Wi-Fi network, you must enter the password when prompted.


Custom SSID

  1. Ensure the Wi-Fi dongle is plugged into the projector’s Wi-Fi dongle socket.
  2. Go to: Home > Setting > Network Settings > Wi-Fi
  3. Press Left or Right on the remote control to select On.
  4. From the available Wi-Fi networks list select Others and press OK on the remote control.
  5. Enter the SSID and select the security level.
  6. Enter the password when prompted.
  • Step 4 - Select Others
    Step 4 - Select Others
  • Step 5 - Enter SSID
    Step 5 - Enter SSID
  • Step 6 - Enter Password
    Step 6 - Enter Password

vRemote App

The vRemote App allows the user to control the projector via their personal mobile device. Users can change the input source, and mute/unmute or power on/off the projector.

To use the vRemote App:

  1. Download the App from Google Play or the Apple App Store and install it on your mobile device.
  2. Enable, open, and login to the application.
  3. Press the “Add Device” icon.
  4. Press the “Next” icon.
  5. Use the camera to scan the QR Code.
  6. Now you are ready to control the projector.

Wireless Screen Mirroring

Screen Mirroring provides a 5 GHz Wi-Fi connection for users to mirror the screen on their personal device.

Note: Ensure your device is connected to the same network as the projector.

For iOS:

  1. Access the drop down control menu.
  2. Select the “Screen Mirroring” icon.
  3. Choose “ViewSonic PJ-XXXX”.

For Android:

  1. Download and install the “Google Home” application and open it.
  2. Pull-to-refresh the app and wait for 30 seconds.
  3. “ViewSonic PJ-XXXX” will now be visible, select it.
    4. Note: Some Android devices support direct “Casting”. If your device does, go to the Casting feature and choose “ViewSonic PJ-XXX” from the list of available devices. You can also scan the FAQ QR code and follow the steps to directly cast your Android device.

Starting the Projector

  1. Ensure the projector’s power cord is properly connected to a power outlet.
  2. Press the Power button to turn on the projector.
NOTE: The Status LED will be blue during startup.

First Time Activation

If the projector is activated for the first time, you will need to select your Preferred Language, Projection Orientation, Network Settings, and Source Input. Follow the on-screen instructions using the OK and Up/Down/Left/Right buttons on the remote control. When the Finish screen appears, this indicates the projector is ready to use.

Preferred Language

Select the desired language and press OK to confirm the selection.

Projection Orientation

Select the preferred projection orientation and press OK to confirm the selection.

Network Settings

Insert the Wi-Fi dongle into the Wi-Fi dongle socket at the rear of the projector. Then select one of the available options. Additionally you can use a wired LAN connection.

Source Input

Quickly access the Source Input menu by pressing the Down button on the remote control when at the Home Screen. Additionally, you can press the Source button on the remote control.

NOTE: If Auto Focus is On, the Automatic Focus Adjustment will run every time the projector is turned on.

Selecting an Input Source

The projector can be connected to multiple devices at the same time. However, it can only display one full screen at a time.

The projector will automatically search for input sources. If multiple sources are connected, press the Source button on the remote control to select the desired input, or press the Down button when at the Home Screen until the source list is displayed.

NOTE: Ensure the connected sources are also turned on.

Adjusting the Projector's Height and Projection Angle

The projector is equipped with one (1) adjuster foot. Adjusting the foot will change the projector’s height and the vertical projection angle. Carefully adjust the foot to fine tune the projected image’s position.


NOTE: If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image can become trapezoidal. However, the “Auto Vertical Keystone” function will correct the issue automatically.

Shutting Down the Projector

  1. Press the Power button on the projector or remote control and the following message will appear:
  2. Press the Up/Down buttons on the remote control to select Turn Off and press OK on the remote control.
  3. The Status LED will turn solid red once turned off.
NOTE: When pressing Power on the remote control, you can choose from three (3) options: Turn Off, Restart, and Turn light source Off.

Home Screen

The Home Screen is displayed every time you start the projector. To navigate the Home Screen, simply use the directional buttons on the remote control. You can return to the main Home Screen at any time by pressing the Home button on the remote control, regardless of what page you are on.

Aptoide

The projector is pre-loaded with the Aptoide store, which allows users to download and install different Apps.

  • Step 1 - Select Aptoide
    Step 1 - Select Aptoide
  • Step 2 - Navigate the store
    Step 2 - Navigate the store
  1. Select: Home > Aptoide.
  2. Use the directional buttons to navigate the menu options. When you find your preferred App, press the OK button to install it.
NOTE:
  • Users can install third-party Apps by .apk file in File Management. However, some third-party Apps may have compatibility issues.
  • Apps not pre-loaded by ViewSonic may not be compatible or work properly.
  • Some Apps may require a keyboard or mouse.
  • Some Apps may be Region-Specific.

Apps Center

View, launch, and uninstall Apps.

  • Step 1 - Select Apps Center
    Step 1 - Select Apps Center
  • Step 2 - Launch the App
    Step 2 - Launch the App
  1. To view your Apps, select: Home > Apps Center.
  2. Use the directional buttons to select the desired App. Then press OK on the remote control to launch the App.
NOTE: Press the Home button on the remote control to return to the Home Screen at anytime.

To Uninstall Apps

  1. Open the Apps Center by selecting: Home > Apps Center.
  2. Use the directional buttons to select the desired App.
  3. Press and hold OK on the remote control for three (3) seconds.
  4. Select OK to uninstall the App.
NOTE: Press the Home button on the remote control to return to the Home Screen at anytime.

How to Access Netflix

File Management

Easily manage files and folders.

  • Step 1 - Select File Management
    Step 1 - Select File Management
  • Step 2 - Navigate the files
    Step 2 - Navigate the files
  1. Select: Home > File Management.
  2. Select a device on the source list: USB, Local Storage, MicroSD, etc. Use the directional buttons to select the desired file. Then press OK on the remote control to open the selected file.
  3. Press the Return button to go to a previous a level.
NOTE: Press the Home button on the remote control to return to the Home Screen at anytime.

How to Edit a File

  1. While in File Management, press and hold the OK button for three (3) seconds.
  2. A check box will appear at the front of each file. Use the directional buttons and press OK to select one or more files.
  3. By pressing the Right button, Copy, Paste, Cut, Delete, Select All, and Return boxes will be available for use.
  4. Select your desired action and press OK to execute.
  5. If you are Copying or Cutting, select your destination folder to complete the process.

How to Use Control Bar Buttons

The Control Bar buttons will appear on screen if a video, music, or photo file are selected to be opened.

Tips for using USB
When using USB for reading and/or storage please keep in mind the following:

  1. Some USB storage devices may not be compatible.
  2. If you use an USB extension cable, the USB device may not recognize the USB.
  3. Only use USB storage devices formatted with Windows FAT32 or NTFS file system.
  4. Larger files will need extra time to load.
  5. Data on USB storage devices may be damaged or lost. Back up important files.

Supported File Formats

  • Supported Office formats:
  • Supported Multimedia formats:

Setting

Under Setting you can adjust Network, Basic, and Advanced Settings, Date & Time, Firmware Update, and view Information.

Network Settings

  • Step 1 - Select Network Settings
    Step 1 - Select Network Settings
  • Step 2 - Choose an option
    Step 2 - Choose an option
  1. Select: Home > Setting > Network Settings.
  2. View and adjust your Wi-Fi and network settings.

Basic Settings

  • Step 1 - Select Basic Settings
    Step 1 - Select Basic Settings
  • Step 2 - Choose an option
    Step 2 - Choose an option
  1. Select: Home > Setting > Basic Settings.
  2. Use the Up and Down buttons to select the desired option and press OK. Then use the Left and Right buttons to make adjustments or selections.
  3. To return to a previous menu press the Return button.

Date & Time

Adjust Date, Time, Time Zone, and Time Format.

NOTE: The time is displayed in the top-right corner after connecting to the Internet.
  • Step 1 - Select Date & Time
    Step 1 - Select Date & Time
  • Step 2 - Choose an option
    Step 2 - Choose an option
  1. Select: Home > Setting > Date & Time.
  2. Use the Up and Down buttons to select the desired option and press OK. Then use the Left and Right buttons to make adjustments or selections.

Firmware Upgrade

Users can update the firmware by internet or USB, and check the version number.

NOTE: Do not unplug the power cord, USB, or disconnect from the Internet during the upgrading process.
  • Step 1 - Select Firmware Upgrade
    Step 1 - Select Firmware Upgrade
  • Step 2 - Choose an option
    Step 2 - Choose an option
  1. Before entering the Firmware Upgrade menu, ensure the projector is connected to the Internet.
  2. To enter the menu, select: Home > Setting > Firmware Upgrade.

Firmware Update Online

  1. Go to: Home > Setting > Firmware Upgrade > Software Update Online.
  2. Select Enter by pressing OK on the remote control.
  3. The system will check the ViewSonic website (OTA) and display the below dialog message if there is new Firmware.
  4. After selecting Yes, a progress bar will appear as the update process begins.
  5. After reaching 100% the projector will restart. The whole process will take about 10 minutes.
  6. After updating the Firmware, it will take a few minutes to restart the projector.

Firmware Update by USB

  1. Download the latest version from the ViewSonic website and copy the file to a USB device.
  2. Plug the USB into the projector, then go to: Home > Setting > Firmware Upgrade > Software Update By USB.
  3. Select Enter by pressing OK on the remote control.
  4. The system will detect the Firmware version and display a dialog message.
  5. After selecting Yes, a progress bar will appear as the update process begins.
  6. After reaching 100% the projector will restart. The whole process will take about 10 minutes.
  7. After updating the Firmware, it will take a few minutes to restart the projector.

Advanced Settings

  • Step 1 - Select Advanced Settings
    Step 1 - Select Advanced Settings
  • Step 2 - Choose an option
    Step 2 - Choose an option
  1. Select: Home > Setting > Advanced Settings.
  2. Use the Up and Down buttons to select the desired option and press OK. Then use the Left and Right buttons to make adjustments or selections.
  3. To return to a previous menu press the Return button.

Information

NOTE: Press the Home button on the remote control to return to the Home Screen at anytime.
  • Step 1 - Select Information
    Step 1 - Select Information
  • Step 2 - View the information
    Step 2 - View the information
  1. Select: Home > Setting > Information.
  2. View system status and information.

Adding Apps

Add your favorite Apps to the Home Screen.

  • Step 1 - Select Add App
    Step 1 - Select Add App
  • Step 2 - Navigate the Apps
    Step 2 - Navigate the Apps
  1. From the Home Screen, select Add App and then press OK on the remote control.
  2. Use the directional buttons to select the desired App and press OK.
  3. Now your favorite App will appear on the Home Screen.

Delete Apps from the Home Screen

  1. From the Home Screen, select the App you want to delete and press and hold OK for three (3) seconds.
  2. The message, “Do you want to Delete this application from My Favorites?” will appear.
  3. Select Yes, and press OK to delete the App.


Input Source Selected - On-Screen Display (OSD) Menu Tree

Image Setting

Sub-menu Menu Option
Color Mode Brightest  
TV
Movie
Gaming
User 1
User 2
Brightness (-/+, 0~100)
Contrast (-/+, 0~50)
Color Temp 6500K
7500K
9300K
User
Red Gain (-/+, 0~199)
Green Gain (-/+, 0~199)
Blue Gain (-/+, 0~199)
Red Offset (-/+, 0~199)
Green Offset (-/+, 0~199)
Blue Offset (-/+, 0~199)
Tint (-/+, -99~99)  
Saturation (-/+, 0~199)
Sharpness (-/+, 0~31)
Gamma 1.8
2.0
2.2
2.35
2.5
sRGB
Cubic
Color Management Primary Color Red
Green
Blue
Cyan
Magenta
Yellow
Hue (-/+, -63~63)
Saturation (-/+, -15~15)
Gain (-/+, -31~31)
Reset Current Color Settings Reset  
Cancel

Advanced

Sub-menu Menu Option
Aspect Ratio Auto
4:3
16:9
16:10
2.35:1
Anamorphic
Native
HDR Auto
SDR
EOTF Low
Mid
High
HDMI Setting Range Auto
Full
Limited
3D Settings 3D Sync Auto
Off
Frame Sequential
Frame Packing
Top-Bottom
Side-by-Side
3D Sync Invert Disable
Invert
Harman Kardon Audio Mode Movie
User
100Hz
500Hz
1500Hz
5000Hz
10000Hz
Audio Volume (-/+, 0~50)
Mute Off
On

Home Screen - On-Screen Display (OSD) Menu Tree

Aptoide

Apps Center

File Management

Setting

Sub-menu Menu Option
Network Settings Wi-Fi Off
On SSID:
Configure IP
IP Address
Subnet Mask
Default Gateway
DNS Server
Others
Basic Settings Language English
French
German
Italian
Spanish
Russian
繁體中文
簡體中文
日本語
韓語
Swedish
Dutch
Turkish
Czech
Portuguese
Thai
Polish
Finnish
Arabic
Indonesian
Hindi
Vietnamese
Greek
Projector Projection Front Table
Front Ceiling
Rear Table
Rear Ceiling
Keystone HV Keystone On
Off
Auto V Keystone On
Off
V Keystone (-/+, -40~40)
H Keystone (-/+, -34~34)
4 Corner (-/+, -40~40)
Focus Manual
Auto Focus Off
On
Bluetooth Device Search Bluetooth Device Search
Eye Protection Off
On
Date & Time Automatic Date & Time Off
On
Date
Time
Time Zone
Time Format 12 Hours
24 Hours
Firmware Update Software Update Online
Software Update by USB
OTA Reminder Off
On
Software Version
Advanced Settings Power On Source Home
HDMI
USB-C
Power On/Off Ring Tone Off
On
Auto Power On Direct Power On Disable
Enable
Smart Energy Auto Power Off Disable
10 minutes
20 minutes
30 minutes
Sleep Timer Disable
30 minutes
1 hour
2 hours
3 hours
4 hours
8 hours
12 hours
Power Saving Enable
Disable
Harman Kardon Audio Mode Movie
User
100Hz
500Hz
1500Hz
5000Hz
10000Hz
Audio Volume (-/+, 0~50)
Mute Off
On
Light Source Level Full
Eco
High Altitude Mode Off
On
Reset Settings Reset
Cancel
Reset to Factory Default Reset
Cancel
Information Light Source Hours
System Version
Memory Information xx GB of xx GB used
Wi-Fi Mac Address
Serial Number

Screen Mirroring

Add App


Input Source Selected - On-Screen Display (OSD) Menu Options

Image Setting Menu

Menu Option Description
Color Mode The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal.

Brightest
Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required, i.e. well-lit rooms.

TV
Optimized for viewing sports in well-lit environments.

Gaming
Designed for playing video games.

Movie
Appropriate for colorful movies, video clips from digital cameras, or DVs through the PC input. Best for low-light environments.

User 1/User 2
Recalls the customized user settings.

Brightness The higher the value, the brighter the image. Lower values will result in a darker image.
Contrast Use this to set the peak white level after you have previously adjusted the Brightness setting to suit your selected input and viewing environment.
Color Temp Select the color temperature setting.
  • 6500K: Maintains normal white coloring.
  • 7500K: A higher, cooler color temperature than 6500K.
  • 9300K: The highest color temperature; makes the image appear the most bluish-white.
  • User Color: Adjust red, green, and blue values as desired.
Tint The higher the value, the more greenish the picture becomes. The lower the value, the more reddish the picture becomes.
Saturation Refers to the amount of that color in a video picture. Lower settings produce less saturated colors; in fact, a setting of “0” removes that color from the image entirely. If the saturation is too high, that color will be overpowering and unrealistic.
Sharpness A high value results in a sharper picture; a low value softens the picture.
Gamma Reflects the relationship between input source and picture brightness.
Color Management Only in permanent installations with controlled lighting levels such as: boardrooms, lecture halls, or home theaters should Color Management be considered.

Color Management provides fine color control adjustment to allow for more accurate color reproduction, should you require it.

If you have purchased a test disc, which contains various color test patterns and can be used to test the color presentation on monitors, TVs, projectors, etc., you can project any image from the disc on the screen and enter the Color Management menu to make adjustments.

Reset Current Color Settings Return current color settings to their default values.

Advanced Settings Menu

Menu Option Description
Aspect Ratio The Aspect Ratio is the ratio of the image width to the image height. With the advent of digital signal processing, digital display devices, like this projector, can dynamically stretch and scale the image output to a different aspect than that of the image input signal.
NOTE: Only supports HDMI/USB-C signal input.

Auto
Scales an image proportionally to fit the projector’s native resolution in its horizontal width. This is suitable for the incoming image which is neither 4:3 nor 16:9 and you want to make the most use of the screen without altering the image’s aspect ratio.

4:3
Scales an image so that it is displayed in the center of the screen with a 4:3 aspect ratio. This is most suitable for 4:3 images like computer monitors, standard definition TV, and 4:3 aspect DVD movies, as it displays them without aspect alteration.

16:9
Scales an image so that it is displayed in the center of the screen with a 16:9 aspect ratio. This is most suitable for images which are already in a 16:9 aspect, like high definition TV.

16:10
Scales an image so that it is displayed in the center of the screen with a 16:10 aspect ratio. This is most suitable for images which are already in a 16:10 aspect.

2.35:1
The image is displayed in the center of the screen with a 2.35:1 aspect ratio.

Anamorphic
Scales a 2.35:1 aspect image so that it fills the screen.

Native
Projects the image as its original resolution and resizes it to fit within the display area. For input signals with lower resolutions, the projected image will be displayed in its original size.

HDR The projector supports HDR imaging. It can automatically detect the dynamic range of the source from the HDMI port, and optimize settings to reproduce contents under a wide range of light conditions.
EOTF Automatically adjusts the brightness levels of your image according to the input source. You can also manually select a brightness level to display better picture quality.
NOTE: This function is not available when SDR is selected in the HDR menu.
HDMI Settings Range

Select a suitable color range according to the color range setting of the connected output device.

  • Full: Sets the color range from 0~255.
  • Limited: Sets the color range from 15~235.
  • Auto: Sets the projector to detect the range of the input signal automatically.
3D Settings Enables you to enjoy 3D movies, videos, and sporting events in a more realistic way by presenting the depth of the images while wearing 3D glasses.

3D Format
Adjust and choose from: Automatic, Off, Frame Sequential, Frame Packing, Top-Bottom, Side-by-Side.

3D Sync Invert
Allows for correction if the 3D image depth is inversed.

Harmon/Kardon Adjust the audio settings.
Information Shows Input Source and Resolution.

Home Screen - On-Screen Display (OSD) Menu Options

Aptoide

Use to download common, popular Apps.

Apps Center

Access and view all the applications you have installed.

File Management

Provides a user interface to manage files and folders.

Setting

Manage various categories such as: Network settings, Basic and Advanced settings, Date & Time, Firmware update, and system Information.

Basic Settings

Menu Option Description
Language Select your desired language.
Projector Position Select the preferred projection position.
Keystone Adjust trapezoidal screen image distortion.

Auto V Keystone
Provides a rectangular screen image by automatically adjusting the keystone number when there is a trapezoidal screen image caused by the tilting of the projector.

  • Enable: Automatically adjust the keystone number.
  • Disable: Manually adjust the keystone number.

H/V Keystone
Keystone can be adjusted manually.

4 Corner Adjustment
Adjust each corner individually for maximum projection flexibility.

NOTE: 4 Corner Adjustment is available only when H/V Keystone is Off.
Focus Adjust the focus of the screen image.

Manual
Adjust the focus with the Left and Right buttons on the remote control.

Auto Focus
Choose from the following:

  • On: Automatically adjust the focus.
  • Off: Manually adjust the focus.
NOTE: If Auto Focus is On, the projector will automatically focus the screen image when turned on or the position or angle is adjusted.
Eye Protection To protect eyes from the direct light of the projector, when an object gets close to the lens, a sensor will detect it and automatically turn off the light.

On
Turn on the sensor.

Off
Turn off the sensor.

Date & Time

Menu Option Description
Automatic Date & Time Users can synchronize the date and time automatically after connecting to the Internet.

On
Turn on synchronization.

Off
Turn off synchronization.

Time Zone Select your desired location.
Time Format Select a different display time format.

12 Hours
12-hour clock.

24 Hours
24-hour clock.

Advanced Settings

Menu Option Description
Power On Source Allows the user to enter the desired source directly after turning on the projector.
Power On/Off Ring Tone Enable or disable the power on/off ring tone.
Auto Power On Direct Power On

Turn on the projector automatically once plugged into an outlet.

Smart Energy Auto Power Off

The projector can turn off automatically after a set period of time once no input source is detected.

Sleep Timer
Turn off automatically after a set period of time.

Power Saving
Lower power consumption if no input source is detected after five (5) minutes.

NOTE: The power consumption of the LED will be changed to 30% after no signal is detected for five (5) minutes.
Harmon Kardon Audio Mode
  • Movie: Default audio mode.
  • User: Allows the user to customize the audio equalizer.
NOTE: In Custom mode, 100Hz, 500Hz, 1500Hz, 5000Hz, and 10000Hz can be selected.

Audio Volume
Adjust the volume from 0 to 50.

Mute
Mute or unmute the volume.

Light Source Level Select the suitable power consumption of the LED.

Full
100%

Eco
70%

NOTE: If using a USB-C connected power bank to charge the M2, the light source level will only have Full (50%) and Eco (30%) options.
High Altitude Mode It is recommended that you use High Altitude Mode when your environment is between 1,500-3,000 m above sea level, and a temperature between 5°C-25°C.
NOTE: If you use this projector under other extreme conditions excluding the above, it may display auto shut-down symptoms, which is designed to protect your projector from over-heating. In cases like this, you should switch to High Altitude Mode to solve these symptoms. However, this is not to state that this projector can operate under any and all harsh or extreme conditions.
Reset Settings Reset the Settings to default.
NOTE: Language, High Altitude Mode, Projector Position, Network Settings, All installed Apps in the Apps Center, Add App, and Light Source Hours will remain unchanged.
Reset to Factory Default Factory reset.
NOTE: Light Source Hours will remain unchanged.

Screen Mirroring

Mirror your personal device’s screen through the projector.

Add App

Select your favorite Apps and add them to the Home Screen.

Technical Specifications

Model No. P/N
VS17808 M2
Item Category Specifications
Projector Type 0.33” 1080p Full HD, LED
Display Size 30”~100”
Brightness 1,200 LED Lumens
Throw Distance 0.65-2.72 m (80”±3%@2.18 m)
Lens F=1.8, f=8.5 mm
Optical Zoom Fixed
Lamp Type RGBB LED
Light Source Life

(Normal)

up to 30,000 hours
Display Color 1.07 Billion Colors
Keystone -/+ 40 (Vertical & Horizontal)
Input Signal HDMI fh: 30K~97KHz, fv:24~85Hz
Resolution Native 1920 x 1080
Support VGA (640 x 480) to Full HD (1920 x 1080)
Local Storage Total 16 GB
Available 12 GB
Input HDMI 1 (HDMI 2.0, HDCP 1.4/2.2)
SD Card Micro SD (Supports up to 64 GB, SDXC)
USB Type-C 1 (5V/2A)
USB Type-A 2 (USB 3.0 Reader x 1; USB 2.0 Reader x 1)
Wi-Fi Input 1 (5G and 2.4G)
Output Audio Out (3.5 mm) 1
Bluetooth Output 1 (BT 4.0/Audio Out)
Speaker 3W Cube x 2
USB Type-A (Power) 2 (USB 3.0, 5V/2A; USB 2.0, 5V/1.5A, share with reader)
Power Adapter[1] Input Voltage DC IN 100-240V, 50/60 Hz (auto switch)
Operating Conditions Temperature 0°C to 40°C (32°F to 104°F)
Humidity 0% to 90% (non-condensing)
Dimensions Physical

(W x H x D)

224.35 x 224.35 x 50.6 mm

(8.8” x 8.8” x 1.9”)

Weight Physical 1.3 kg (2.86 lbs)
Power Consumption On 90W (Typical)
Off < 0.5W (Standby)
  1. ↑ Please use the power adapter from ViewSonic® or an authorized source only.

Projector Dimensions

224.35 mm (W) x 224.35 mm (H) x 50.6 mm(D)

Timing Chart

HDMI Video Timing

Timing Resolution Horizontal Frequency (KHz) Vertical Frequency (Hz) Dot Clock Frequency (MHz)
480i 720(1440) x 480 15.73 59.94 27
480p 720 x 480 31.47 59.94 27
576i 720(1440) x 576 15.63 50 27
576p 720 x 576 31.25 50 27
720/50p 1280 x 720 37.5 50 74.25
720/60p 1280 x 720 45 60 74.25
1080/50i 1920 x 1080 28.13 50 74.25
1080/60i 1920 x 1080 33.75 60 74.25
1080/24p 1920 x 1080 27 24 74.25
1080/50p 1920 x 1080 56.25 50 148.5
1080/60p 1920 x 1080 67.5 60 148.5

HDMI PC

Resolution Refresh Rate (Hz) Horizontal Frequency (KHz) Dot Clock Frequency (MHz)
640 x 480 59.94 31.469 25.175
72.809 37.861 31.5
75 37.5 31.5
85.008 43.269 36
720 x 400 70.087 31.469 28.3221
800 x 600 60.317 37.879 40
72.188 48.077 50
75 46.875 49.5
85.061 53.674 56.25
119.854 77.425 83
1024 x 576 60 35.82 46.966
1024 x 600 64.995 41.467 51.419
1024 x 768 60.004 48.363 65
70.069 56.476 75
75.029 60.023 78.75
84.997 68.667 94.5
119.989 97.441 115.5
1152 x 864 75 67.5 108
1280 x 720 60 45 74.25
1280 x 768 59.87 47.776 79.5
1280 x 800 59.81 49.702 83.5
74.934 62.795 106.5
84.88 71.554 122.5
1280 x 960 60 60 108
85.002 85.938 148.5
1280 x 1024 60.02 63.981 108
75.025 79.976 135
85.024 91.146 157.5
1360 x 768 60.015 47.712 85.5
1400 x 1050 59.978 65.317 121.75
1440 x 900 59.887 55.935 106.5
1600 x 1200 60 75 162
1680 x 1050 59.954 65.29 146.25
1920 x 1080 (VESA) 60 67.5 148.5
640 x 480 @ 67Hz 66.667 35 30.24
832 x 624 @ 75Hz 74.546 49.722 57.28
1024 x 768 @ 75Hz 75.02 60.241 80
1152 x 870 @ 75Hz 75.06 68.68 100

IR Control Table

Function Address Code Inverse
Byte 1 Byte 2 Byte 3 Byte 4
Power On/Off 83 F4 17 E8
Home 83 F4 16 E9
Focus 83 F4 92 6D
Source 83 F4 40 BF
Setting 83 F4 30 CF
Up 83 F4 0B F4
Down 83 F4 0C F3
Left 83 F4 0E F1
Right 83 F4 0F F0
OK 83 F4 15 EA
Bluetooth 83 F4 A2 5D
Return 83 F4 28 D7
Mute 83 F4 14 EB
Volume + 83 F4 82 7D
Volume - 83 F4 83 7C
Audio Mode 83 F4 9E 61

LED Indicators

Light Status and Description
Power
Red Off Stand-by Mode (5 sec.) (< 0.5W)
Green Off Powering Up
Green Off Normal Operation
Green Off Burn in Off (for Factory)
Thermal
Flashing Red Continously Off Fan 1 error
Fan 2 error
Fan 3 error
Fan 4 error
Temperature 1 error
Temperature 2 error
Temperature 3 error
Bluetooth
Green Blue Flashing

1 time each second

Bluetooth connection in stand-by mode (5 sec.) (< 0.5W)
Green Blue Flashing

2 times each second

Waiting for pairing (> 0.5W)
Green Blue Bluetooth Speaker or Audio In (5 sec.)

Compliance Information

This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit.

FCC Compliant Statement

This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

Industry Canada Statement

CAN ICES-3 (B)/NMB-3(B)

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

  1. This device may not cause interference, and
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

This device complies with RSS 210 of Industry Canada. This Class B device meets all the requirements of the Canadian interference-causing equipment regulations.

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary.

Antenna Type : Dipole, Gain : 4.35 dBi (2.4 GHz)

CE Conformity for European Countries

The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.

The following information is only for EU-member states:

The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Substance Proposed Maximum Concentration Actual Concentration
Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
Hexavalent Chromium (Cr6⁺) 0.1% < 0.1%
Polybrominated biphenyls (PBB) 0.1% < 0.1%
Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1%


Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below. Examples of exempted components are:

  • Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps (CCFL and EEFL) for special purposes not exceeding (per lamp):
  • Short length (500 mm): maximum 3.5 mg per lamp.
  • Medium length (>500 mm and 1,500m): maximum 5 mg per lamp.
  • Long length (> 1,500 mm): maximum 13 mg per lamp.
  • Lead in glass of cathode ray tubes.
  • Lead in glass of fluorescent tubes not exceeding 0.2% by weight.
  • Lead as an alloying element in aluminum containing up to 0.4% lead by weight.
  • Copper alloy containing up to 4% lead by weight.
  • Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
  • Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.

Indian Restriction of Hazardous Substances

Restriction on Hazardous Substances statement (India). This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

Product Disposal at End of Product Life

ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic® website to learn more.

USA & Canada
https://www.viewsonic.com/us/company/green/go-green-with-viewsonic/#recycle-program

Europe
http://www.viewsoniceurope.com/eu/support/call-desk/

Taiwan
https://recycle.epa.gov.tw/

Copyright Information

Copyright© ViewSonic® Corporation, 2019. All rights reserved.

Macintosh and Power Macintosh are registered trademarks of Apple Inc.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries.

ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic® Corporation.

VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.

ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).

As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic® Corporation.

M2_UG_ENG_1f_20250617

Important: Please visit: ViewSonic Support & Service


This page has been archived and is no longer maintained.

For technical support or product service, see the table below or contact your reseller.

Important: You will need the product’s serial number

Americas

Country/Region Website
Canada https://www.viewsonic.com/us
Latin America https://www.viewsonic.com/la
United States https://www.viewsonic.com/us

Asia Pacific & Africa

Country/Region Website
Australia https://viewsonic.com/au/
Bangladesh https://www.viewsonic.com/bd/
中国 (China) https://www.viewsonic.com.cn
香港 (繁體中文) https://www.viewsonic.com/hk/
Hong Kong (English) https://www.viewsonic.com/hk-en/
India https://www.viewsonic.com/in/
Indonesia https://www.viewsonic.com/id/
Israel https://www.viewsonic.com/il/
日本 (Japan) https://www.viewsonic.com/jp/
Korea https://www.viewsonic.com/kr/
Malaysia https://www.viewsonic.com/my/
Middle East https://www.viewsonic.com/me/
Myanmar https://www.viewsonic.com/mm/
Nepal https://www.viewsonic.com/np/
New Zealand https://www.viewsonic.com/nz/
Pakistan https://www.viewsonic.com/pk/
Philippines https://www.viewsonic.com/ph/
Singapore https://www.viewsonic.com/sg/
臺灣 (Taiwan) https://www.viewsonic.com/tw/
ประเทศไทย https://www.viewsonic.com/th/
Việt Nam https://www.viewsonic.com/vn/
South Africa & Mauritius https://www.viewsonic.com/za/

Europe

Country/Region Website
Europe https://www.viewsonic.com/eu/
France https://www.viewsonic.com/fr/
Deutschland https://www.viewsonic.com/de/
Қазақстан https://www.viewsonic.com/kz/
Россия https://www.viewsonic.com/ru/
España https://www.viewsonic.com/es/
Türkiye https://www.viewsonic.com/tr/
Україна https://www.viewsonic.com/ua/
United Kingdom https://www.viewsonic.com/uk/





Limited Warranty

ViewSonic® Projector

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.

Limited Three (3) year General Warranty:

Subject to the more limited one (1) year warranty set out below, North and South America: Three (3) years warranty for all parts excluding the lamp, three (3) years for labor, and one (1) year for the original lamp from the date of the first consumer purchase.

Other regions or countries: Please check with your local dealer or local ViewSonic® office for the warranty information.

Limited One (1) year Heavy Usage Warranty:

Under heavy usage settings, where a projector’s use includes more than fourteen (14) hours average daily usage, North and South America: One (1) year warranty for all parts excluding the lamp, one (1) year for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase; Europe: One (1) year warranty for all parts excluding the lamp, one (1) year for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase. Other regions or countries: Please check with your local dealer or local ViewSonic® office for the warranty information. Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed lamp only. All accessory lamps purchased separately are warranted for 90 days.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty does not cover:

  • Any product on which the serial number has been defaced, modified, or removed.
  • Damage, deterioration, or malfunction resulting from:
    • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
    • Operation outside of product specifications.
    • Operation of the product for other than the normal intended use or not under normal conditions.
    • Repair or attempted repair by anyone not authorized by ViewSonic®.
    • Any damage of the product due to shipment.
    • Removal or installation of the product.
    • Causes external to the product, such as electric power fluctuations or failure.
    • Use of supplies or parts not meeting ViewSonic’s specifications.
    • Normal wear and tear.
    • Any other cause which does not relate to a product defect.
  • Removal, installation, and set-up service charges.

How to get service:

  1. For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Support” page). You will need to provide your product’s serial number.
  2. To obtain warranted service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
  3. Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®.
  4. For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

  1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
  2. Any other damages, whether incidental, consequential or otherwise.
  3. Any claim against the customer by any other party.

Effect of state law:

This warranty gives you specific legal rights, and you may also have other rights which vary from local authority. Some local governments do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer. The warranty period for this product in mainland China (Hong Kong, Macao, and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card. For users in Europe and Russia, full details of warranty provided can be found at: ViewSonic EU under “Support/Warranty Information”.

Mexico Limited Warranty

ViewSonic® Projector

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.

How long the warranty is effective:

3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp from the date of the first consumer purchase.

Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed lamp only.

All accessory lamps purchased separately are warranted for 90 days.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty excludes and does not cover:

  • Any product on which the serial number has been defaced, modified or removed.
  • Damage, deterioration, or malfunction resulting from:
    • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
    • Any damage of the product due to shipment.
    • Causes external to the product, such as electrical power fluctuations or failure.
    • Use of supplies or parts not meeting ViewSonic®’s specifications.
    • Normal wear and tear.
    • Any other cause which does not relate to a product defect.
  • Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.
  • Removal, installation, insurance, and set-up service charges.

How to get service:

For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.

  • For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
  • To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
  • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center.
  • Round trip transportation costs for in-warranty products will be paid by ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

  • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
  • Any other damages, whether incidental, consequential or otherwise.
  • Any claim against the customer by any other party.
  • Repair or attempted repair by anyone not authorized by ViewSonic®.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: disc2@hmo.megared.net.mx

Villahermosa:
Compumantenimietnos Garantizados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: compumantenimientos@prodigy.net.mx

Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: datos@puebla.megared.net.mx

Veracruz, Ver.:
CONEXION Y DESARROLLO, S.A DE C.V. Av.
Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: gacosta@qplus.com.mx

Chihuahua:
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: Cefeo@soluglobales.com

Cuernavaca:
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: aquevedo@compusupportcva.com

Distrito Federal:
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : gacosta@qplus.com.mx

Guadalajara, Jal.:
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: mmiranda@servicrece.com

Guerrero Acapulco:
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627

Monterrey:
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: aydeem@gps1.com.mx

MERIDA:
ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: (52) 999-925-1916
E-Mail: rrrb@sureste.com

Oaxaca, Oax.:
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Fax: 01(52)95-15-13-67-00
E-Mail. gpotai2001@hotmail.com

Tijuana:
STD
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembr
Tijuana, Mexico

FOR USA SUPPORT:
ViewSonic® Corporation
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: 800-688-6688
http://www.viewsonic.com

Read these instructions carefully, keep them in a safe place, and follow all warnings and instructions.

General Safety Precautions

  • During normal operation, warm air and a slight odor may come from the ventilation.
  • When using the projector, avoid direct exposure to the projector’s exhaust vent.
  • Keep the remote control or loose batteries away from children or pets.

Installation

  • Follow the manufacturer's recommended installation guidelines to ensure safe and optimal operation.
  • Leave at least 50 cm (20 in.) of open space around the projector to ensure proper ventilation.
  • Place the projector in a well-ventilated area. Do not place anything on the projector that prevents heat dissipation.
  • Do not place any heavy objects on the projector or cables.
  • Do not place the projector in an unstable location. The projector may fall, resulting in injury or damage.
  • Do not stand the projector upright. The projector may fall, resulting in injury or damage.
  • Do not use the projector near open flames, sparks, or hot surfaces.
  • Do not use the projector near water or in humid conditions and avoid exposing it to rain or moisture.
  • Do not expose the projector to direct sunlight or other sources of sustained heat.
  • Always route and manage cables connected to your projector to prevent tripping, pulling, or grabbing.
  • The projector is designed to operate at 120/240V AC. Unstable voltages can harm the projector. Use a power stabilizer, surge protector, or UPS in areas with frequent power cuts or surges.

Power Cord Safety

  • Do not compress the power cord, particularly at the plug and at the point where it connects to the projector.
  • Do not use the projector if the power cord or plug is damaged.
  • The power cord is designed with a grounding prong to ensure safe operation. Do not remove or damage the grounding prong.
  • Only use the original power cord and do not use damaged or modified cords.
  • Unplug the projector when it will be unused for long periods of time.

Handling

  • When moving the projector, handle it with care to avoid damage or injury.
  • Only use attachments and accessories specifically designed and approved by the manufacturer to ensure compatibility and safety.

Troubleshooting

  • If smoke appears, an abnormal noise, or a strange odor is present, immediately turn the projector off and contact your reseller or ViewSonic. It is dangerous to continue using the projector.
  • Refer all servicing to qualified service personnel.
  • Do not disassemble the projector. It contains electrical components that can cause shock.

Lens Safety

  • When using the projector, avoid looking directly at the projector lens.
  • Avoid blocking the projection lens when using the projector, as this can cause objects to overheat and potentially ignite.
  • When using the projector, make sure the lens shutter is open and the lens cap is removed.

Lamp Safety

  • Unplug the projector before replacing the lamp assembly or component.
  • Allow the projector to cool for approximately 45 minutes before replacing the lamp or performing basic maintenance.
  • Lamps should be replaced at the recommended lifespan to avoid unexpected failure.

Caution

a diagram warning users to not look directly at the lens of the projector

Possibly hazardous optical radiation is emitted from this product. As with any bright light source, do not stare into the beam, RG2 IEC 62471-5:2015. Additional warning against eye exposure for close exposures less than 1 m (3.28 ft).


Before Mounting the Projector to the Ceiling

  • Use a compatible ceiling mount kit and ensure secure installation for safe operation.
  • Improper ceiling mount kits can lead to projector falls due to incorrect screw size or length.
  • Ceiling mounting is recommended to place the projector above the eyes of children.






Glossary of Terms

Note: Some terms may not be applicable to your device.

Aspect Ratio

Refers to the ratio of the image width to the image height.

Brightest Mode

Maximizes the brightness of the projected image. This mode is ideal for environments where extra-high brightness is required, such as using the projector in well lit rooms.

Brightness

Adjusts background black levels of the screen image.

CEC (Consumer Electronics Control)

Synchronizes power on/off operation via HDMI connection. That is, if a device that also supports CEC function is connected to the HDMI input of the projector, when the projector’s power is turned off, the power of the connected device will also be turned off automatically. When the power of the connected device is turned on, the projector’s power will be turned on automatically.

Color

Adjusts the color saturation.

Color Temperature

Allows users to select specific color temperature settings to further customize their viewing experience.

Contrast

Adjusts the difference between the image background (black level) and the foreground (white level).

Focus

Manually improve the clarity of the projected image.

Gamma

Allows the user to manually select the greyscale curve of the projector.

HDMI

Audio/Video interface used to transmit video and audio via a single cable.

HDMI Range

Allows the user to select HDMI greyscale range between 0~255 (full range) , 16~240 (limited range) or Auto by the signal type detected.

HDR (High-Dynamic Range)

Keeps the brightness level and enhances details on the dark level.

High Altitude Mode

Optional mode for users who live in an environment between 1,500 m and 3,000 m above sea level, and the temperature is between 5° C and 25° C. Activating it will improve projector cooling and performance.

Information

Displays the timing mode (video signal input), the projector model number, the serial number, and the ViewSonic® website URL.

Input Select

Toggles between the various input options that are available for the projector.

Keystone

The distortion of an image caused by projecting it onto an angled surface.

Light Source Level

Use Normal or Eco mode to adjust the brightness level and power consumption.

Movie Mode

A Picture Mode appropriate for playing colorful movies, video clips from digital cameras, or DVs through the PC input. Best for a low light environment.

Sharpness

Adjusts the picture quality.

Projector does not turn on

Troubleshooting Checks Yes/No Possible Solutions
Is the power indicator lit? Yes Turn the projector off, then turn it back on.
No Check the power connection between the projector and the power outlet.
Is the power cord plugged into a power outlet? Yes Try another power outlet or use some other electrical device to confirm the same power outlet is working.
No Plug the power cord into a power outlet and press the Power button on the projector's keypad or remote control.

No image appears

Troubleshooting Checks Yes/No Possible Solutions
Is your PC/video device turned on or in sleep mode? Yes Check the cable connection between your PC/video device and the projector.
No Turn your PC/video device on or wake it up from sleep mode. If in any doubts, consult your PC/video device's documentation.
Is the image input selected correctly? Yes Turn the projector off, then turn it back on.
No

Select the correct input source.

If multiple devices are connected, manually adjust the input source by pressing the Source Input button on the projector's keypad or remote control.

Image is flipped upside down or mirrored left to right

Troubleshooting Checks Yes/No Possible Solutions
Is the projector hung from the ceiling? Yes Check the Ceiling-Top/Rear-Top option.
No Turn the projector off, then turn it back on.
Is the projector placed on a desk/floor? Yes Check the Front/Rear option.
No Turn the projector off, then turn it back on.

Image is blurred

Troubleshooting Checks Yes/No Possible Solutions
Is the lens dirty? Yes Follow the procedure in the Maintenance section to clean the lens.
No Adjust the Focus Ring until the image is clear.

Image is not displayed correctly

Troubleshooting Checks Yes/No Possible Solutions
Is the image cut off, or not fitting on the screen? Yes

Press the Zoom In/Zoom Out button on the remote control to return to the original image size.

If the image is still not displayed correctly, reset the Image Settings.
No Reset the Image Settings.

Remote control does not work

Troubleshooting Checks Yes/No Possible Solutions
Are there any obstacles between the remote control and projector? Yes Remove the obstacle(s).
No Aim the remote control at the projector's IR receiver within the effective distance and angles when performing an operation.
Are the batteries installed correctly? Yes If the remote control still does not work, try another set of new batteries to confirm the current batteries have power.
No Install the batteries again.





General Precautions

  • Before performing any maintenance, turn off the projector and unplug the power cord from the outlet.
  • Do not spray or pour liquid directly onto the projector.
  • Handle the projector with care, as scratches may be more visible on dark-colored models.

Cleaning the Lens

  • Use an air blower to remove dust.
  • Use lens-cleaning paper or a soft, moist cloth with lens cleaner to gently wipe away smudges from the lenses.
Important: Do not use abrasive materials or glass cleaner to clean the lens.

Cleaning the Case

  • Use a soft, dry cloth.
  • If the case is still not clean, apply a small amount of non-ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.
Important: Do not use wax, alcohol, benzene, thinner, or other chemical detergents for cleaning.

Storing the Projector

If the projector will not be used for an extended period of time, observe the following:

  • Retract the adjustable foot completely.
  • Remove the batteries from the remote control.
  • Pack the projector in its original packaging.
  • Store the projector in a location that falls within the projector’s storage conditions.

Disclaimer

  • ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the monitor.
  • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.





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