IFP8652-2
Package Contents
- NOTE: The power cord and video cables included in your package may vary depending on your country. Please contact your local reseller for more information.
|
 |
Wall Mount Kit Specifications (VESA)
Please follow the instructions in the wall mount installation guide to install your wall mount or mobile mount bracket. If attaching to other building materials, please contact your nearest dealer.
| Model | VESA Spec. (A x B) |
Standard Screw (C x D) |
Screw Quantity |
|---|---|---|---|
| IFP8652-2 | 800 x 600 mm | M8 x 25 mm | 4 |
- Do not use screws that are longer than the standard dimension, as they may cause damage to the inside of the display.
Product Overview
Front Panel
Rear Panel
Control Panel
| Number | Description |
|---|---|
| 1 | Ambient light sensor |
| 2 | Remote control receiver |
| 3 |
|
| 4 | Return to the ViewBoard's main interface |
| 5 | Return to the ViewBoard's previous level |
| 6 | Disable/Enable the touch screen |
| 7 | Freeze the current image on the screen |
| 8 | Decrease the volume level |
| 9 | Increase the volume level |
I/O Panels
Front I/O
| Number | Port | Description |
|---|---|---|
| 1 | Type C (Type C 2) |
|
| 2 | HDMI (HDMI 3) |
|
| 3 | TOUCH (TOUCH 3) |
|
| 4 | USB |
|
Rear I/O
| Number | Port | Description |
|---|---|---|
| 1 | VGA | External computer video input |
| 2 | AUDIO IN | External computer audio input |
| 3 | TOUCH 2 |
|
| 4 | USB |
|
| 5 | RS232 | Serial interface; used for mutual transfer of data between devices |
| 6 | AUDIO OUT | Audio output to an external speaker/headset |
| 7 | SPDIF | Multichannel sound via optical signals. |
| 8 | LAN | Standard RJ45 (10M/100M/1000M) Internet connection interface. Features hub support for network sharing. |
| 9 | USB |
|
Side I/O
| Number | Port | Description |
|---|---|---|
| 1 | USB |
|
| 2 | Type C (Type C 1) |
|
| 3 | HDMI OUT | Connect to devices with HDMI input function. Supports 1080p and 4K@60Hz.
|
| 4 | TOUCH 1 |
|
| 5 | HDMI 1 |
|
| 6 | HDMI 2 |
|
| 7 | DP |
|
Remote Control Overview
| Number | Description |
|---|---|
| 1 | Power ON/OFF |
| 2 | Screen capture |
| 3 | Startup writing |
| 4 | Back to the ViewBoard input Home Screen |
| 5 | Back/Return to the previous page |
| 6 | Increase/Decrease the Volume |
| 7 | Number Keypad |
| 8 | Information |
| 9 | Input source selection |
| 10 | Media control buttons:
|
| 11 | Settings menu |
| 12 | Up/Down/Right/Left/OK |
| 13 | Freeze screen |
| 14 | Mute/Unmute |
| 15 | Increase/Decrease Brightness |
| 16 | Blank Screen |
| 17 | Adjust Aspect Ratio |
Remote Control Effective Range
The working range of the remote control is shown here. It has an effective range of 8 meters, 30° degrees left and right. Ensure there is nothing obstructing the remote control’s signal to the receiver.
Replacing the Batteries of the Remote Control
- Remove the cover on the rear of the remote control.
- Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the “+” on the battery post.
- Replace the cover by aligning it with the slot on the remote control and snapping the latch shut.
- WARNING: There is a risk of combustion if the batteries are replaced with the incorrect type.
- NOTE:
- It is recommended that you do not mix battery types.
- Always dispose of old batteries in an environmentally friendly way. Contact your local government for more information on how to dispose of batteries safely.
- NOTE:
Using Gestures
Touch gestures allow the user to use pre-determined commands without using a keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect objects, change the location of an object, access settings, erase digital ink, and much more.
- NOTE: Gesture availability will vary based on the application.
| Select and Deselect an Object (Clicking) Press and release the ViewBoard to select/deselect options or objects. This is like a single, standard left mouse click. |
 |
| Display Menu Options (Right-Clicking) Press and hold the ViewBoard with your finger. This is like a single, standard right mouse click. |
 |
| Double-Clicking Quickly press and release twice in the same location on the ViewBoard. This is like a double, standard left mouse click. |
 |
| Moving an Object Press and hold the object on the ViewBoard and slowly drag it with your finger to your desired location. |
 |
| Erasing Digital Ink Use your flattened hand, palm, or fist on the ViewBoard and move your hand across the area which you wish to erase. |
 |
| Swipe Up for General Settings Swipe up from the bottom of the ViewBoard to launch the General Settings. |
 |
Connecting to Power
- Connect the power cord to the AC IN jack at the rear of the device.
- Plug the power cord plug into a power outlet.
Connecting External Devices and Touch Connection
USB Type C Connection
To connect via Type C: Connect a Type C cable from your external device to a Type C port on the ViewBoard.
HDMI Connection
To connect via HDMI:
- Connect an HDMI cable from your external device to the HDMI 1/2/3 port on the ViewBoard.
- Connect a USB Type B to A to the external device from the appropriate TOUCH port of the ViewBoard.
- NOTE: The TOUCH 1 port is for the HDMI 1 and DP ports. The TOUCH 2 port is for the HDMI 2 and VGA ports. The TOUCH 3 port is for the HDMI 3 port.
DisplayPort Connection
To connect via DisplayPort:
- Connect a DisplayPort cable from your external device to the DP port on the ViewBoard.
- Connect a USB Type B to A cable to the external device from the TOUCH 1 port of the ViewBoard.
- NOTE: The TOUCH 1 port is for the HDMI 1 and DP ports. The TOUCH 2 port is for the HDMI 2 and VGA ports. The TOUCH 3 port is for the HDMI 3 port.
VGA Connection
To connect via VGA:
- Connect a VGA cable from your external device to the VGA port on the ViewBoard.
- Connect a USB Type B to A to the external device from the TOUCH 2 port of the ViewBoard.
- NOTE: The TOUCH 1 port is for the HDMI 1 and DP ports. The TOUCH 2 port is for the HDMI 2 and VGA ports. The TOUCH 3 port is for the HDMI 3 port.
RS-232 Connection
When you use a RS-232 serial port cable to connect your display to an external computer certain functions can be controlled remotely by the PC, including Power ON/OFF, Volume adjustment, Input select, Brightness, and more.
USB and Networking Connections
Just like any PC, it is easy to connect various USB devices and other peripherals to your ViewBoard.
USB Peripherals
Plug the USB device cable into the USB port.
Networking and Modem cables
Plug the network cable into a LAN port.
Media Player Connection
To connect a media player:
- Connect the HDMI cable to the HDMI IN port on your ViewBoard and peripheral device.
- Plug in the power cord of your ViewBoard, and turn on the power supply switch.
- Press the Power button on the ViewBoard to turn the screen on.
- Press the INPUT button on the remote control and switch to the “HDMI” input source.
Audio Connection
The ViewBoard supports Audio In, Audio Out, and SPDIF.
Audio In
To play audio from your external device through the ViewBoard’s speakers, connect one end of an audio cable to your external device, and the other end to the ViewBoard’s AUDIO IN port.
Audio Out
To play audio from the ViewBoard through an external speaker, connect one end of an audio cable to the external speaker, and the other end to the ViewBoard’s AUDIO OUT port.
SPDIF Connection
To connect to an external sound system:
- Connect an optical cable from the SPDIF port to your sound system’s optical connector.
- Plug in the power cord of your ViewBoard, and turn on the power supply switch.
- Press the Power button on the ViewBoard to turn the screen on.
Video Output Connection
To output video via a display device:
- Connect an HDMI cable to the HDMI IN port of your display device, and the other end to the HDMI OUT port of your ViewBoard.
- Plug in the power cord of your ViewBoard, and turn on the power supply switch.
- Press the Power button on the ViewBoard to turn the screen on.
Optional Connections
The ViewBoard comes with an OPS Slot as well as a Wi-Fi Slot for optional add-ons such as a slot-in PC (e.g., VPC-25-O) or Wi-Fi card (e.g., VB-WIFI-001).
Slot-in PC (OPS Slot) Installation
- Remove the OPS Slot cover of the display.
- Carefully insert the slot-in PC into the OPS Slot of the display.
- Secure the slot-in PC to the display.
Wi-Fi Card (Wi-Fi Slot) Installation
- Remove the Wi-Fi Slot cover of the display.
- Carefully insert the slot-in Wi-Fi card into the Wi-Fi Slot of the display.
- Secure the slot-in Wi-Fi card to the display.
Powering ON/OFF your ViewBoard
- Ensure the power cord is connected, plugged into a power outlet, and the power switch is in the “ON” position.
- Press the Power button to turn on the ViewBoard.
- To turn the ViewBoard OFF, press and hold the Power button.
Initial Launch Setup
When you first turn ON your ViewBoard, an initial setup wizard will launch.
- Choose your preferred Language.
- Adjust accessibility features as needed.
- Setup and connect to a network.
- Set and adjust the Date and Time as needed.
- Copy your apps and data from another device to the ViewBoard or tap Don’t copy to continue without copying anything.
- Sign in with a Google account, or tap Skip to continue without signing in.
- Accept or decline the Google services.
- Set a PIN to setup a Screen lock, or tap Skip to continue without setting one.
- Go to: Settings > System > Launcher Scheme
- Select either Scheme A or Scheme B.
- Tap a Toolbar trigger icon.
- Tap on your desired application or tool.
- NOTE: Only for the ViewBoard OS source.
- Press INPUT on the remote control or touch the Input Source icon (
) of the Toolbar to display the Input Settings menu. - Press ▼/▲/◄/► on the remote control to select the input source you want.
- NOTE: The PC source will only be visible when a slot-in computer is installed.
- Press ENTER on the remote control, or touch the input source.
- Press BACK on the remote control, or touch a blank area outside of the menu to exit.
- Press INPUT on the remote control or touch the Input Source icon () of the Toolbar to display the Input Settings menu.
- Touch and drag the brightness slider directly to adjust the backlight value.
- Press BACK on the remote control, or touch a blank area outside of the menu to exit.
- Press INPUT on the remote control or touch the Input Source icon () of the Toolbar to display the Input Settings menu.
- Touch and drag the volume slider directly to adjust the value, or press +/- on the remote control to adjust. Additionally, pressing Mute on the remote control will mute/unmute the volume.
- Press BACK on the remote control, or touch a blank area outside of the menu to exit.
- Press INPUT on the remote control or touch the Input Source icon () of the Toolbar to display the Input Settings menu. Then select the Display tab.
- Press ▼/▲/◄/► on the remote control to select the menu option you want.
- Press ENTER on the remote control to confirm or press ◄/► to adjust the menu option. Additionally, touch/adjust the menu option directly.
- Press BACK on the remote control, or touch a blank area outside of the menu to exit.
- Press INPUT on the remote control or touch the Input Source icon () of the Toolbar to display the Input Settings menu. Then select the Audio tab.
- Press ▼/▲/◄/► on the remote control to select the menu option you want.
- Press ENTER on the remote control to confirm or press ◄/► to adjust the menu option. Additionally, touch/adjust the menu option directly.
- Press BACK on the remote control, or touch a blank area outside of the menu to exit.
- NOTE: The following included application descriptions are not a comprehensive list and will vary by the user.
- NOTE:
- Wi-Fi, Hotspot, and Bluetooth settings will appear when an optional Wi-Fi card (e.g., VB-WIFI-001) has been installed in the Wi-Fi Slot.
- Ethernet will take priority when both Ethernet and Wi-Fi are enabled.
- The device can connect to the Internet when Hotspot is enabled.
- NOTE: Bluetooth will turn on.
- NOTE: Only available to Entity Admins from myviewboard.com after signing in.
- Download and install myViewBoard Manager.
- Open myViewBoard Manager and note the 6-digit PIN displayed.
- Click Add Device.
- Input the 6-digit PIN obtained earlier.
- Name the device (if applicable).
- Click Add.
- NOTE: To learn more about myViewBoard Manager, visit: https://wiki.myviewboard.com/MyViewBoard_Manager.
- NOTE: To learn more about myViewBoard Whiteboard, visit: https://wiki.myviewboard.com/Whiteboard_for_Android.
- NOTE:
- ViewBoard® Cast software, laptops, and mobile devices can connect to both the same subnet and cross subnet by entering the on-screen PIN code.
- Connected devices will show up under Device List on the same subnet connection.
- If the device does not show up under Device List, users will need to key-in the on-screen PIN code.
- Ports:
- TCP 56789, 25123, 8121 & 8000 (Controlling message port & client device audio transfer)
- TCP 8600 (BYOM)
- TCP 53000 (Request share screen)
- TCP 52020 (Reverse control)
- TCP 52025 (Reverse control for ViewBoard Cast Button)
- TCP 52030 (Status sync)
- TCP 52040 (Moderator mode)
- UDP 48689, 25123 (Device searching and broadcast & client device audio transfer)
- UDP 5353 (Multicast search device protocol)
- Port and DNS Activation:
- Port: 443
- DNS: https://vcastactivate.viewsonic.com
- OTA Service:
- Server Port: TCP443
- Server FQDN Name: https://vcastupdate.viewsonic.com
- Toggle the "Turn On/Off Display Group" ON to enable the Display Group feature.
- NOTE: Other preinstalled ViewBoard Cast devices in the same network will be listed.
- Select the devices you want to join the display group and select OK to save the settings.
- NOTE:
- If the devices you want to group are not listed, you can enter their respective IP address or connecting PIN code.
- The Display Group maximum device limit is six devices.
- If you frequently connect to the same device, you can select the Star icon (
) next to the device to add it to your frequently connected devices list, "My List of Devices in Group", for easier Display Group setup and management. - NOTE: Select the devices to group first, then toggle the "Synchronized group screen all the time” function ON to avoid interruption.
- Moderator Mode is supported on all vCastSender and AirPlay devices, but mobile devices are limited to a "preview" function. Additionally, mobile Android devices cannot cast sound out.
- When you cast your Windows/Mac/Chrome screen to a ViewBoard, the selected full screen unit will not be broadcasted back to your device to avoid repetitive screen casting.
- The active presenter can touch each of the participant's screens to remotely control casting devices.
- The number of multi-screen presenters on-screen depends on your Windows CPU processor performance and router specifications.
- Ensure the client device (e.g., laptop) is connected to the same network as the ViewBoard.
- NOTE: The network name can be found under Room Network.
- On the client device, visit the address that is shown on the ViewBoard to download and install the vCastSender application.
- After installing, launch the vCastSender application.
- To connect to the ViewBoard, input the PIN code and click OK.
- NOTE: The PIN code can be found as highlighted below:
- Additionally, you can connect to the ViewBoard or display by clicking Device List then the Device Name listed.
- NOTE: The Device Name can be found as highlighted below:
- Ensure the client device (e.g., Android phone or tablet) is connected to the same network as the ViewBoard.
- NOTE: The network name can be found under Room Network.
- On the Android client device, scan the QR code shown on the ViewBoard to directly download the vCastSender application, or download the application from the Google Play Store.
- After installing, launch the vCastSender application.
- To connect to the display, input the PIN code and select OK.
- NOTE: The PIN code can be found as highlighted below:
- You can also connect to the ViewBoard by clicking Device List then the Device Name listed.
- NOTE: The Device Name can be found as highlighted below:
- Additionally, you can connect to the ViewBoard by selecting Scan then placing the on-screen QR code into the box to automatically connect.
- Ensure the client device (e.g., iPhone or iPad) is connected to the same network as the ViewBoard.
- NOTE: The network name can be found under Room Network.
- On the iOS client device, directly open AirPlay and select the Device Name of the ViewBoard to connect.
- NOTE: The Device Name can be found as highlighted below:
- Input the generated on-screen AirPlay Password on the client device to connect.
- NOTE: In a cross subnet environment, please download and connect with the vCastSender iOS application from the Apple App Store.
- You can also connect to the ViewBoard by selecting Scan then placing the on-screen QR code into the box to automatically connect.
- Set-Function
- Get-Function
- Remote control pass-through mode
- NOTE: Below, “PC” represents all the control units that can send or receive the RS-232 protocol command.
- Connector type: DSUB 9-Pin Male (female or 3.5 mm barrel connector)
- Use of crossover (null modem) cable for connection
- Pin Assignment:
- Connector type: 8P8C RJ45
- Pin assignment:
- Baud Rate Select: 9600bps (fixed)
- Data bits: 8 bits (fixed)
- Parity: None (fixed)
- Stop Bits: 1(fixed)
- Type: Ethernet
- Protocol: TCP/IP
- Port: 5000 (fixed)
- WOL Port: 9 (fixed) for UDP *3.2.0
- Cross subnet: No
- Logon Credentials: No
- If the message is received correctly it will send “+” (02Bh) followed by “CR” (00Dh)
- If the message is received incorrectly it will send “-” (02Dh) followed by “CR” (00Dh)
- NOTE: When PC applies command to all displays (ID=99), only the #1 set needs to reply by the name of ID=1.
- Power On/Off
- Input Select
- Brightness
- Backlight
- Volume
- Mute On/Off
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
- Copper alloy containing up to 4% lead by weight.
- Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
- Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.
- Lead in dielectric ceramic in capacitors for a rated voltage of 125V AC or 250V DC or higher.
- You will need the product's serial number
- Any product on which the serial number has been defaced, modified, or removed.
- Damage, deterioration, or malfunction resulting from:
- Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
- Repair or attempted repair by anyone not authorized by ViewSonic®.
- Damage to or loss of any programs, data, or removable storage media.
- Normal wear and tear.
- Removal or installation of the product.
- Software or data loss occurring during repair or replacement.
- Any damage of the product due to shipment.
- Causes external to the product, such as electric power fluctuations or failure.
- Use of supplies or parts not meeting ViewSonic’s specifications.
- Failure of owner to perform periodic product maintenance as stated in the User Guide.
- Any other cause which does not relate to a product defect.
- Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in).
- Software - Any third-party software included with the product or installed by the customer.
- Hardware/Accessories/Parts/Components – Installation of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps).
- Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in the product User Guide.
- Removal, installation, and set-up service charges, including wall-mounting of the product.
- For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number.
- To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
- Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®.
- For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®.
- Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
- Any other damages, whether incidental, consequential or otherwise.
- Any claim against the customer by any other party.
- Repair or attempted repair by anyone not authorized by ViewSonic®.
- Any product on which the serial number has been defaced, modified or removed.
- Damage, deterioration, or malfunction resulting from:
- Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
- Causes external to the product, such as electrical power fluctuations or failure.
- Use of supplies or parts not meeting ViewSonic®’s specifications.
- Normal wear and tear.
- Any other cause which does not relate to a product defect.
- Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.
- Removal, installation, insurance, and set-up service charges.
- For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
- To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
- Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center.
- Round trip transportation costs for in-warranty products will be paid by ViewSonic®.
- Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
- Any other damages, whether incidental, consequential or otherwise.
- Any claim against the customer by any other party.
- Repair or attempted repair by anyone not authorized by ViewSonic®.
- Keep this user guide in a safe place for later reference.
- Read all warnings and follow all instructions.
- Do not use the device near water. To reduce the risk of fire or electric shock, do not expose the device to moisture.
- Never remove the rear cover. This display contains high-voltage parts. You may be seriously injured if you touch them.
- Avoid exposing the device to direct sunlight or other sources of sustained heat.
- Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that may increase the temperature of the device to dangerous levels.
- Use a soft, dry cloth to clean the external housing.
- When moving the device, be careful not to drop or bump the device on anything.
- Do not place the device on an uneven or unstable surface. The device may fall over resulting in an injury or a malfunction.
- Do not place any heavy objects on the device or connection cables.
- If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device.
- The device is a monitor with an LED backlight intended for general office use.
- Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, obtain an adapter and do not attempt to force the plug into the outlet.
- When connecting to a power outlet, DO NOT remove the grounding prong. Please ensure grounding prongs are NEVER REMOVED.
- Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment. Ensure that the power outlet is located near the equipment so that it is easily accessible.
- Only use attachments/accessories specified by the manufacturer.
- When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over.
- Disconnect the power plug from the AC outlet if the device is not being used for a long period of time.
- Place the device in a well-ventilated area. Do not place anything on the device that prevents heat dissipation.
- Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as:
- if the power supply cord or plug is damaged
- if liquid is spilled onto or objects fall in the unit
- if the unit is exposed to moisture
- if the unit does not operate normally or has been dropped
- When the power supply cord or plug is damaged.
- If liquid has been spilled onto or objects have fallen into the unit.
- If the unit has been exposed to moisture.
- If the unit does not operate normally or has been dropped.
- Using cabinets or stands recommended by the manufacturer of the device.
- Only using furniture that can safely support the device.
- Ensuring the device is not overhanging the edge of the supporting furniture.
- Not placing the device on tall furniture (e.g., cupboards or bookcases) without anchoring both the furniture and the device to a suitable support.
- Not placing the device on cloth or other materials that may be located between the device and supporting furniture.
- Educating children about the dangers of climbing on furniture to reach the device or its controls.
- Make sure the device is turned off and the power cable is unplugged from the power outlet.
- Never spray or pour any liquid directly onto the screen or case.
- Handle the device with care, as a darker-colored device, if scuffed, may show marks more clearly than a lighter-colored device.
- Do not use the system continuously for long periods of time.
- Use a clean, soft, lint-free cloth and gently wipe down your screen to remove dust and other particles.
- If the screen is still not clean, apply a small amount of non-ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth; then wipe the screen.
- Use a clean, soft, lint-free cloth and gently wipe down the case to remove dust and other particles.
- If the case is still not clean, apply a small amount of non-ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.
- ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the device.
- ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.
- If condensation appears between the glass and the panel, keep the display turned on until the moisture disappears.
Home Screen (Launcher Scheme)
The IFP52-2 series’ Home Screen layout can be customized by selecting from Scheme A and Scheme B.
 |
 |
| Scheme A | Scheme B |
To change the scheme:
Toolbar
The Toolbar is where applications and tools can be found. Trigger icons are on the edge of the screen for quick access.
To launch an application or tool:
Toolbar Icons
| Icon | Description |
|---|---|
 |
Return to the previous operation screen.
|
 |
Annotate the overlay of any input source with a pen or brush. |
 |
Return to the Home Screen of the ViewBoard OS source. |
 |
Display all embedded applications that are currently open. |
|
Select and change the input source. |
 |
Quickly view and adjust various frequently used tools, settings, and applications.
 |
 |
Access power options and settings. |
 |
Access the System Settings. |
Control and Notification Panel
| Item | Description | |
|---|---|---|
| 1 | Control Panel | Access frequently used settings and tools.
 |
| 2 | Notification Panel | Receive and manage system and application notifications.
 |
On-Screen Display (OSD) Menu - General Settings
Access Input, Display, Audio and other general settings through the OSD Menu.
 |
 |
 | |
Open the OSD Menu by pressing INPUT on the remote control or touching the Input Source icon () of the Toolbar.
Input Settings
To select an Input Source:
To adjust the brightness:
To adjust the volume:
Display Settings
 |
 |
 |
|
To adjust the display settings:
Display Settings - Menu Options
| Item | Description | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Auto Brightness | Automatic brightness adjustment. Adjusts maximum brightness according to ambient light levels. | ||||||||||
| Energy Saving | Enable to reduce power consumption. | ||||||||||
| Low Blue Light | Adjusts the filter that blocks high-energy blue light for a more comfortable viewing experience. | ||||||||||
| Picture Mode | Select a predefined picture setting.
| ||||||||||
| Scale | Adjust the size of the text, applications, and other on-screen items. | ||||||||||
| Contrast | Adjusts the difference between the image background (black level) and the foreground (white level). Use this to set the peak white level after you have previously adjusted the Brightness setting to suit your selected input and viewing environment. | ||||||||||
| Tone | Adjust the color tone value. | ||||||||||
| Sharpness | A high value results in a sharper picture; a low value softens the picture. | ||||||||||
| Color Temperature Mode | Adjust the color temperature value. | ||||||||||
| VGA Setting
(for VGA input only) |
Adjust the analog picture settings when connected via the VGA port. | ||||||||||
| Advanced Settings |
HDMI Out HDMI Out Resolution |
Audio Settings
 |
 |
To adjust the audio settings:
Audio Settings - Menu Options
| Item | Description | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Sound Mode | Select a predefined audio setting.
| ||||||||||||
| Volume | Increase or decrease the display’s volume level. | ||||||||||||
| Bass | Increase or decrease the bass level (lower-pitched sounds). | ||||||||||||
| Treble | Increase or decrease the treble level (higher-pitched sounds). | ||||||||||||
| Balance | Adjust the left/right speaker balance. | ||||||||||||
| Mute | Toggle mute ON or OFF. |
Low Blue Light Filter and Eye Health
The Blue Light Filter blocks high-energy blue light for a more comfortable viewing experience.
Calculating Breaks
When viewing screens for extended periods, it is recommended to take periodic breaks from viewing. Short breaks of at least 10 minutes are recommended after one (1) hour of continuous viewing.
Taking shorter, more frequent breaks are generally more beneficial than longer, less frequent breaks.
Focus Fatigue (20-20-20 Rule)
To reduce the risk of eye fatigue by constantly looking at the screen, look away from the screen at least every 20 minutes and gaze at a distant object (at least 20 feet away) for at least 20 seconds.
Looking at Distant Objects
While taking breaks, users can further reduce eye strain and dryness by focusing on objects that are further away from them for 10-15 seconds, then gaze at something up close for 10-15 seconds. Repeat this up to 10 times. This exercise reduces the risk of your eyes’ focusing ability to “lock up” after prolonged computer work.
Eye and Neck Exercises
Eye Exercises
Eye exercises can help minimize eye strain. Slowly roll your eyes to the left, right, up, and down. Repeat as many times as needed.
Neck Exercises
Neck exercises can also help minimize eye strain. Relax your arms and let them hang at your sides, bend forward slightly to stretch the neck, turn your head to the right and to the left. Repeat as many times as needed.
Applications
Much like any smart phone or tablet you can install several different applications from the installed Google Play Store.
Applications can be accessed from the Toolbar, directly from the Home Screen via shortcuts, or by selecting the All Apps icon (
).
| Icon | Description |
|---|---|
 |
myViewBoard Display
Wirelessly mirror screens to a larger display. |
 |
myViewBoard Manager
Remotely manage multiple installations of ViewSonic devices. |
 |
myViewBoard Whiteboard
A digital whiteboarding application. |
 |
Settings
Access the System Settings. |
 |
vCast
Working with ViewBoard Cast software, receive vCastSender laptop screens (Windows/Mac/Chrome) and mobile (iOS/Android) users’ screens, photos, videos, annotations, and camera(s). |
ViewBoard Settings
The ViewBoard input source is the default source that is active when turning on the ViewBoard. Press MENU on the remote control or tap the setting icon () next to the input source in the On-Screen Display (OSD) Menu’s Input Settings to enter the Settings menu.
Network & Internet
Check current connection status, set up and manage Wi-Fi, Ethernet, VPN, and wireless Hotspot.
| Item | Description |
|---|---|
| Internet | Set up and manage Ethernet and Wi-Fi connection, as well as Network preferences. |
| Airplane Mode | When enabled, all wireless communication will be turned off. |
| Hotspot & Tethering | Set and share your internet connection with other devices. |
| Data Saver | When enabled, most apps and services will get background data via an internet connection. Active apps will not be affected. |
| VPN | Set up and manage Virtual Private Networks. |
| Private DNS | Maintain an Automatic Private DNS or set one up manually for security and privacy. |
Connected Devices
Set up and manage Bluetooth connections, saved devices, and connection preferences for Bluetooth, Casting, and Print Services.
| Item | Description |
|---|---|
| Pair New Device | Enable Bluetooth to search for and connect to a Bluetooth device. |
| Saved Devices | View all previously connected Bluetooth devices.
|
| Connection Preferences | View Bluetooth, Cast, and Print Service preferences and share files with nearby devices. |
Apps
View any running or installed applications. Tap on them for more detailed information and options.
| Item | Description |
|---|---|
| Recently Opened Apps | Any recently used applications will be listed here. |
| Default Apps | Set default applications for certain uses (e.g., default browser application). |
| Screen Time | Displays the total amount of time the ViewBoard has been in use by the day. |
| Unused Apps | Applications that have not been used for a certain period of time will be listed here. |
| Special App Access | Set several access permissions for applications. |
Notifications
Manage notification and conversation settings and preferences.
| Item | Description |
|---|---|
| App Settings | Set up notification settings for individual applications. |
| Notification History | View recent notifications. |
| Conversations | Set previously received notifications or messages as priority. |
| Bubbles | When enabled, conversations can appear as a floating icon on screen. |
| Device & App Notifications | Control which applications and devices can read notifications. |
| Notifications on Lock Screen | Choose to show all, some, or no conversations or notifications on the lock screen. |
| Do Not Disturb | Set notification preferences for when “Do Not Disturb” mode is turned on. |
| Wireless Emergency Alerts | Choose to receive or not receive Emergency Alerts. |
| Hide Silent Notifications in Status Bar | When enabled, notifications that have been “silenced” will no longer appear in the status bar area. |
| Allow Notification Snoozing | When enabled, notifications can be “snoozed” for a short period of time for applications. |
| Notfication Dot on App Icon | When enabled, a small dot will appear on the application icon when there is a new notification available. |
| Enhanced Notifications | When enabled, receive suggestions for actions, replies, etc. |
Storage
Check the storage status of the ViewBoard.
| Item | Description |
|---|---|
| Storage Manager | When enabled, the storage manager will remove backed up photos and videos. |
| System | View the total storage space of system files. |
| Apps | View and manage the storage space used by applications. |
| Documents & Other | View and manage the Documents folder. |
| Images | View and manage the Images folder. |
| Trash | View and manage files that have been moved to the Trash. |
| Games | View and manage the storage space used by gaming applications. |
| Audio | View and manage the Audio folder. |
| Videos | View and manage the Video folder. |
Sound
Adjust the volume level and set up varies sound preferences.
| Item | Description |
|---|---|
| Volume | Adjust the volume level. |
| Do Not Disturb | Set sound preferences for when “Do Not Disturb” mode is turned on. |
| Live Caption | When enabled, automatically caption. |
| Media | Set the media player preferences. |
| Default Notification Sound | Choose the default sound effect for notifications. |
| Default Alarm Sound | Choose the default sound for alarms. |
| Screen Locking Sound | When enabled, a sound effect will play when the ViewBoard’s screen is locked. |
| Touch Sounds | When enabled, a sound effect will play every time a touch input is received. |
Display
Adjust Brightness, Timeout, Theme, HDMI CEC, and other display related settings.
| Item | Description |
|---|---|
| Brightness Level | Adjust the brightness level. |
| Adaptive Brightness | When enabled, the brightness level will dynamically adjust automatically based on the ambient light level of the surrounding area. |
| Lock Screen | Set lock screen preferences. |
| Screen Timeout | Set when the screen will lock after a period of inactivity. |
| Dark Theme | When enabled, the brighter default background color will be changed to a darker one. |
| Display Size and Text | Adjust the overall display size or only the text size. |
| Screen Saver | When enabled, a screen saver will play when the ViewBoard is not in use. |
| HDMI CEC | When enabled, HDMI CEC allows devices connected to the ViewBoard via HDMI to turn on automatically when the ViewBoard is turned on. |
| Wake Up by Active HDMI Input | When enabled, and if the ViewBoard is in standby mode, the ViewBoard display will “wake up” and turn on when connecting to an external device via HDMI. |
Wallpaper & Style
Adjust and personalize the Wallpaper, Colors and theme of the ViewBoard.
| Item | Description |
|---|---|
| Change Wallpaper | Select a wallpaper for the background. |
| Wallpaper Colors | Choose a color scheme based on the selected wallpaper. |
| Basic Colors | Choose a color scheme from a select amount of options. |
| Dark Theme | When enabled, the brighter default background color will be changed to a darker one. |
Accessibility
View and adjust various tools that can help people with visual, auditory, speech, or physical disabilities use the ViewBoard.
| Item | Description |
|---|---|
| Select to Speak | When enabled, certain on-screen items will be read or described aloud when tapped (e.g., text or image). |
| TalkBack | When enabled, device actions will be described by audio so it can be used without looking at the screen. |
| Display Size and Text | Adjust the overall display size or only the text size. |
| Color and Motion | Apply color correction and inversion and enlarge the mouse pointer. |
| Magnification | Zoom in on the screen to enlarge the content. |
| Accessibility Menu | Add a shortcut for a enlarged on-screen menu to control the device. |
| Switch Access | Allows the use of one or more switch, keyboard, controller, etc. to control the device. |
| Timing Controls | Adjust how long temporary messages that ask for an action are on screen, enable Autoclick, and adjust the touch and hold delay time. |
| System Controls | Adjust the way to navigate the system. |
| Live Caption | Set the live caption preferences. |
| Caption Preferences | Enable captions and adjust the size and style. |
| Audio Description | When enabled, an audio description of what is happening on screen in supported movies and shows will be given. |
| Hearing Aids | Connect a hearing aid to the ViewBoard. |
| Audio Adjustment | Combine audio channels into a single mono channel. |
| Accessibility Shortcuts | Adjust the shortcut settings and availability on the lock screen. |
| Text-to-Speech Output | When set up, text can be read out loud. |
Security
Review and adjust device security settings.
| Item | Description |
|---|---|
| Google Play Protect | Regularly check the installed applications and device for any harmful behavior. |
| Find My Device | Locate the ViewBoard remotely. |
| Security Update | Check for security updates. |
| Google Play System Update | Check for system updates. |
| More Security Settings | View and adjust various security related settings. |
Privacy
Check and manage current privacy settings.
| Item | Description |
|---|---|
| Privacy Dashboard | View which applications recently used permissions. |
| Permission Manager | Control application access to your data. |
| Camera Access | Allow or disallow camera access for applications or services. |
| Microphone Access | Allow or disallow microphone access for applications or services. |
| Show Passwords | When enabled, characters will be displayed briefly as a password is being inputted. |
| Notifications on Lock Screen | Choose to show all, some, or no conversations or notifications on the lock screen. |
| Show Media on Lock Screen | Choose to show media on the lock screen. |
| Android System Intelligence | Get suggestions based on the people, applications, and content used. |
| App Content | When enabled, applications can send content to the system. |
| Show Clipboard Access | When enabled, a message will appear when applications access something (e.g., text, image, etc.) that has been copied. |
| Autofill Service from Google | With a Google account, passwords and other information can be filled in automatically. |
| Activity Controls | Select which activities and information Google is allowed to save. |
| Ads | Manage advertisement personalization. |
| Usage & Diagnostics | Choose to share usage and diagnostic data to Google. |
Location
View and manage location settings.
| Item | Description |
|---|---|
| Use Location | When enabled, the location of the device will be accessible to applications. |
| Recent Access | Review which applications recently accessed the device’s location. |
| App Location Permissions | Review which applications have permission to access the device’s location. |
| Location Services | Turn ON/OFF various alerts, services, and scanning related to location and location accuracy. |
Passwords & Accounts
Review saved passwords, select autofill services, and add accounts.
| Item | Description |
|---|---|
| Passwords | Review saved passwords. |
| Autofill Service | Select which autofill service to use, if any. |
| Accounts for Owner | Add or remove accounts. |
| Automatically Sync App Data | When enabled, applications can refresh data automatically. |
Digital Wellbeing
Review the ViewBoard’s usage time, and set up various tools to promote a better balance with the device.
| Item | Description |
|---|---|
| Your Digital Wellbeing Tools | A brief overview of device usage, unlocks, and notifications. |
| Dashboard | Review screen time, number of notifications, and number of device unlocks. |
| Night Shift | Reduce the amount of blue light emitted by the ViewBoard’s screen. |
| Focus Mode | When set up, distracting applications can be paused and their notifications hidden. |
| Manage Notifications | Review which applications can send notifications. |
| Do Not Disturb | Set notification preferences for when “Do Not Disturb” mode is turned on. |
Review all of Google’s services and set up preferences.
| Item | Description |
|---|---|
| Ads | Manage advertisement personalization. |
| Autofill | With a Google account, passwords and other information can be filled in automatically. |
| Backup | With a Google account, back up the device’s data. |
| Devices & Sharing | Set Cast and device sharing options. |
| Find My Device | Locate the ViewBoard remotely. |
| Parental Controls | Set up parental controls with Google’s Family Link application. |
| Personalize Using Shared Data | Allow or disallow Google to use the installed applications’ data for diagnostics and recommendations. |
| Set Up & Restore | Set up a nearby device or a work profile. |
| Settings for Google Apps | Review settings for Google-specific applications. |
System
View and adjust various system settings.
| Item | Description |
|---|---|
| Languages & Input | Choose the preferred language and input method. |
| Launcher Scheme | Choose between Scheme A and Scheme B to set the Home Screen layout. |
| Sidebar | Adjust the side toolbar settings. |
| Date & Time | Set the date and time. |
| Windows Ink | Enable and set up Windows Ink support. |
| Display ID | Assign a number to remote control the display by RS-232/LAN. |
| Backup | With a Google account, back up the device’s data. |
| ViewSonic System Update | Check for system updates. |
| Multiple Users | Review who is signed in and the available user logins. |
| Reset Options | Reset the ViewBoard to factory default settings. |
About Device
Review device information.
| Item | Description |
|---|---|
| Device Name | View the name of the device. |
| Legal Information | View the relevant legal information. |
| Model | View the model of the ViewBoard. |
| Android Version | View the installed version of Android. |
| IP Address | View the IP Address. |
| Ethernet Address | View the Ethernet Address. |
| Wi-Fi MAC Address | View the Wi-Fi MAC Address. |
| Device Wi-Fi MAC Address | View the Device Wi-Fi MAC Address. |
| Bluetooth Address | View the Bluetooth Address. |
| Up Time | View how long the device has been in operation. |
| Build Number | View the build number. |
| Custom Build Number | View the custom build number. |
Tips & Support
View new features, tips, and get support for the myViewBoard Whiteboard, myViewBoard Display, myViewBoard manager, and vCast applications.
Pre-installed Applications
myViewBoard Manager
Remotely manage multiple installations of ViewSonic devices.
Once devices are set up and have myViewBoard Manager installed, they can be added to the entity and managed remotely from the Manager web application.
Add a Device
On the device to manage:
In the myViewBoard Manager web application on myviewboard.com:
myViewBoard Whiteboard
A digital whiteboarding application.
Floating Toolbar
| Item | Description | |
|---|---|---|
 |
Move | Move the Floating Toolbar. |
 |
Present Mode | Switch between presentation and preparation modes. |
 |
Paste from Clipboard | Insert the current clipboard content onto the canvas. |
 |
Previous Page | Go to the previous page (if the canvas has multiple pages). |
 |
Next Page | Go to the next page (if the canvas has multiple pages). |
 |
New Page | Add a new canvas. |
 |
Pages in Whiteboard | Create, select, rearrange, copy and delete pages. |
Main Toolbar
| Item | Description | |
|---|---|---|
 |
Screen Capture | Screenshot, video, and audio recording. |
 |
Move | Select and hold to move the toolbar to the left side, right side, or bottom of the screen. |
 |
File | Open, save, export, and print whiteboard files. |
 |
Magic Box | Import resources (image, video, audio, etc.) to the whiteboard. |
 |
Embedded Browser | Open the built-in browser to access internet resources, which can be dragged onto the canvas. |
 |
Infinite Canvas | Drag to move the canvas. Use two hands to zoom in/zoom out. Select again for an overview. |
 |
Selection | Select objects, text, and other elements on the canvas. |
 |
Pen | Writing tools and customization options. |
 |
Eraser | Erase objects or clear the page. |
 |
Shapes and Lines | Draw shapes, arrows, and add tables. |
 |
Text and Handwriting | Add a text box. |
 |
Undo | Undo the previous action. |
 |
Redo | Redo the previous action. |
Background Management
| Item | Description | |
|---|---|---|
 |
Sign In | Sign in to a myViewBoard account. |
 |
Background Management | Change the canvas background. |
 |
FollowMe Setting | Display custom images uploaded to a cloud storage account. |
 |
Color Palette | Choose from solid or gradient colors as the background. |
 |
Pre-installed | Choose backgrounds that come pre-installed with Whiteboard. |
 |
myViewBoard Originals | Display original content created by myViewBoard. |
 |
Local Hard Drive | Use images from the local hard drive. |
vCast
Working with ViewBoard® Cast software (vCast, vCast Pro, and vCastSender), the vCast application will allow the ViewBoard to receive laptop screens (Windows/Mac/Chrome) and mobile (iOS/Android) users’ screens, photos, videos, annotations, and camera(s) that are using the vCastSender application.
Network Information
Display Group Settings
To adjust the Display Group Settings, select the Display Group icon (
) located in the lower-right corner of the screen.
Synchronized Group Screen All the Time
When the “Synchronized group screen all the time” function is toggled ON, it will display a synchronized group screen continuously. If it is toggled OFF, it will work on vCast mirroring only.
After confirming the above settings, you can share your screen to the main display, then the grouped client devices will be synced up to your screen.
Moderator Mode
Moderator Mode allows the moderator to take control of the devices connected to the ViewBoard. To enter Moderator Mode, select the Moderator Mode icon (
) located in the lower-right corner of the screen.
When enabled, the moderator can view a list of all connected screens in the left floating window and can preview each participant’s screen and then select any of participant’s screen and cast to the ViewBoard’s main screen for presentation. The moderator can also control each participant’s screen, annotate on the ViewBoard, and remove unwanted participants by selecting the close icon (X).
Broadcast
When enabled, the ViewBoard’s screen will be broadcasted to all of the participant’s connected screens simultaneously. The participants can only view the presentation contents until the moderator disables the Broadcast function.
Multiple Screen Sharing
By default, vCast is set to allow multiple screen sharing, but can also be set to single screen sharing. To do this, the moderator can select the Multiple Screen Sharing icon to switch to single screen sharing.
Preview Screen
By default, vCast is set to let the moderator preview the participant’s screen contents prior to sharing to the ViewBoard. Selecting the Preview Screen icon, the Moderator can switch to see the participant’s name only.
Touch
By default, participants can use touch for collaboration after connecting. The moderator can enable/disable the touch function of a participant by selecting the Touch icon in their window.
NOTE:
Casting from Windows, MacBook, and Chrome Devices
Casting from Android Devices
Casting from Apple iOS Devices
Apple AirPlay® is compatible with vCast for screen mirroring and content streaming under the same subnet environment only. An “AirPlay Password” will be generated on-screen for connection when using AirPlay to cast to a ViewBoard.
Connecting to a Display from a Mobile Device
Once connected, select Receive. The ViewBoard or selected display screen will appear on the mobile device with an on-screen toolbar. Users can interact with the ViewBoard or display with annotations, file sharing, etc.
| Item | Description | |
|---|---|---|
 |
Toggle | Hide or display the toolbar. |
 |
Home | Return to the Home interface. |
 |
Return | Return to the previous operation. |
 |
Folder | View or open the mobile device's files. |
 |
Share | Cast the mobile device's screen to the connected ViewBoard or display. |
 |
Touch | Remotely control the connected ViewBoard or display. |
 |
Annotate | Make annotations, and adjust the pen color. |
 |
Clear | Clear everything on screen. |
 |
Camera | Send camera images to the connected ViewBoard or display. |
RS-232
This document describes the hardware interface spec and software protocols of RS-232 interface communication between ViewSonic LFD and PC or other control units with RS-232 protocol.
The protocol contains three command sections:
Description
RS-232 Hardware Specification
ViewSonic LFD communication port on the rear side:
| Pin # | Signal | Remark | |
|---|---|---|---|
| Male DSUB 9-Pin (preferred) | 1 | NC | |
 |
2 | RXD | Input to Display |
| 3 | TXD | Output to Display | |
| 4 | NC | ||
| 5 | GND | ||
| Female DSUB 9-Pin | 6 | NC | |
 |
7 | NC | |
| 8 | NC | ||
| 9 | NC | ||
| frame | GND |
| Item | Signal | Remark | |
|---|---|---|---|
| 3.5 mm barrel connector (alternative for limited space) |
Tip | TXD | Output from Display |
 |
Ring | RXD | Input to Display |
| Sleeve | GND |
LAN Hardware Specification
ViewSonic LFD communication port on the rear side:
| Pin # | Signal | Remark | |
|---|---|---|---|
 |
1 | TX+ | Output from Display |
| 2 | TX- | Output from Display | |
| 3 | RX+ | Input to Display | |
| 4 | BI_D3+ | For 1G case | |
| 5 | BI_D3- | For 1G case | |
| 6 | RX- | Input to Display | |
| 7 | BI_D4+ | For 1G case | |
| 8 | BI_D4- | For 1G case | |
| frame | GND |
RS-232 Communication Setting
LAN Communication Setting
Command Message Reference
PC sends to LFD command packet followed by “CR”. Every time PC sends control command to Display, the Display shall respond as follows:
Protocol
Set-Function Listing
The PC can control the Display for specific actions. The Set-Function command allows you to control the Display behavior at a remote site through the RS-232 port. The Set-Function packet format consists of 9 bytes.
Set-Function Description
| Length | Total Byte of Message excluding “CR” |
| LFD ID | Identification for each of Display (01~98; default is 01) ID “99” means to apply the set command for all connected displays. Under such circumstances, only ID#1 display has to reply. The LFD ID can be set via the OSD menu for each Display. |
| Command Type | Identify command type, "s" (0x73h): Set Command "+" (0x2Bh): Valid Command Reply "-" (0x2Dh): Invalid Command Reply |
| Command | Function command code: One byte ASCII code. |
| Value [1~3] | Three bytes ASCII that defines the value. |
| CR | 0x0D |
Set-Function Format
Send: (Command Type="s")
| Name | Length | ID | Command Type | Command | Value1 | Value2 | Value3 | CR |
|---|---|---|---|---|---|---|---|---|
| Byte Count | 1 Byte | 2 Byte | 1 Byte | 1 Byte | 1 Byte | 1 Byte | 1 Byte | 1 Byte |
| Bytes Order | 1 | 2~3 | 4 | 5 | 6 | 7 | 8 | 9 |
Reply: (Command Type="+" or "-")
| Name | Length | ID | Command Type | CR |
|---|---|---|---|---|
| Byte Count | 1 Byte | 2 Byte | 1 Byte | 1 Byte |
| Bytes Order | 1 | 2~3 | 4 | 5 |
Example 1: Set Brightness at 76 for Display (#02) and this; command is valid.
Send (Hex Format)
| Name | Length | ID | Command Type | Command | Value1 | Value2 | Value3 | CR |
|---|---|---|---|---|---|---|---|---|
| Hex | 0x38 | 0x30 0x32 |
0x73 | 0x24 | 0x30 | 0x37 | 0x36 | 0x0D |
Reply (Hex Format)
| Name | Length | ID | Command Type | CR |
|---|---|---|---|---|
| Hex | 0x34 | 0x30 0x32 |
0x2B | 0x0D |
Example 2: Set Brightness at 75 for Display (#02) and this; command is NOT valid.
Send (Hex Format)
| Name | Length | ID | Command Type | Command | Value1 | Value2 | Value3 | CR |
|---|---|---|---|---|---|---|---|---|
| Hex | 0x38 | 0x30 0x32 |
0x73 | 0x24 | 0x30 | 0x37 | 0x35 | 0x0D |
Reply (Hex Format)
| Name | Length | ID | Command Type | CR |
|---|---|---|---|---|
| Hex | 0x34 | 0x30 0x32 |
0x2D | 0x0D |
Set-Function Table
A. Basic Function
| Set Function | Length | ID | Command | Command | Value Range | Comments | |
|---|---|---|---|---|---|---|---|
| Type (ASCII) | Code (ASCII) |
Code (Hex) |
(Three ASCII bytes) | ||||
| Power ON *3.2.1/OFF (Standby) |
8 | s | ! | 21 | 000: STBY 001: ON |
1. The Power-on via LAN control may works only under specific mode. To see display UG for details. *3.1.1
2. “WOL by MAC address” may available as alternative. *3.2.1 | |
| Input Select | 8 | s | " | 22 | 000: TV
001: AV 005: DVI 008: Internal memory 00A: Embedded/Main(Android) |
1. No need for USB
2. For the case of two or more same sources, the 2nd digital is used to indicate the extension. 3. The HEX of 00A is 30 30 41. 4. 00Z is reserved for cycle mode *3.3.1 5. Using 2nd digi to identify DP or Type C. 0 and even numbers stand for DP; odd numbers stand for Type C *3.3.2 | |
| Brightness | 8 | s | $ | 24 | 000 ~ 100 900: Bright down (-1) 901: Bright up (+1) *3.1.1 |
||
| Backlight *3.2.0 | 8 | A | B | 42 | 000~100 | 1. For Android platform whose main mode is controlled by backlight and the other sources are controlled by brightness.
2. Derived from Color calibration. *3.2.0 | |
| Power Lock | 8 | s | 4 | 34 | 000: Unlock 001: Lock |
*See note in details | |
| Volume | 8 | s | 5 | 35 | 000 ~ 100 900: Volume down(-1) 901:Volume up(+1) |
||
| Mute | 8 | s | 6 | 36 | 000: OFF 001: ON (mute) | ||
| Button Lock | 8; | s | 8 | 38 | 000: Unlock 0001: Lock |
*See note in details | |
| Menu Lock | 8 | s | > | 3E | 000: Unlock 001: Lock |
*See note in details | |
| Number *3.1.1 | 8 | s | @ | 40 | 000~009 | ||
| Key Pad *3.1.1 | 8 | s | A | 41 | 000: UP 001: DOWN 002: LEFT 003: RIGHT 004: ENTER 005: INPUT 006: MENU/(EXIT) 007: EXIT | ||
| Remote Control | 8 | s | B | 42 | 000: Disable 001: Enable 002: Pass through |
Disable: RCU will be no function
Enabled: RCU controls normally Pass through: Display will bypass the RC code to connected device via the RS-232 port, but not react itself. | |
| Restore Default | 8 | s | ~ | 7E | 000 | Recover to factory settings | |
NOTE:
1. Behavior at Lock Modes
| Lock Mode | Behavior |
|---|---|
| Button Lock | 1. Lock all buttons on the front panel and RCU, except for “Power” 2. All the SET functions should be workable via RS-232, even the ones with according hot key in RCU like Mute,…etc. |
| MENU Lock | 1. Lock the “MENU’ key of front panel and RCU 2. The Factory and Hospitality modes should not be blocked for the model using MENU-combined key to enter these two modes. Alternative approach will be indicated separately if any limitation by model. |
| POWER Lock | 1. Lock the “POWER” key on the front and RCU. 2. The SET_POWER ON/OFF should be workable via RS-232, but does not mean the POWER lock will be released under this case. 3. Can not be unlocked by reset in OSD setting 4. Will auto AC power-on in power-lock 5. Under power-lock, the set will not enter power saving when no PC signal and neither turn off when no other video signals after 15 minutes. |
| Remote Control Disable | Lock the RCU keys, but keep the front panel buttons workable. |
2. Wake-on-LAN by MAC address as alternative for SET Power on (Length=126 Bytes)
| 6 Bytes | 6 Bytes (#1) | 6 Bytes (#2) | ... | 6 Bytes (#16) | 24 Bytes |
|---|---|---|---|---|---|
| 0xFF FF ... FF | MAC address | MAC address | ... | MAC address | 0x00 00 … 00 |
B. Optional Function
| Set Function | Length | ID | Command | Command | Value Range | Comments | |
|---|---|---|---|---|---|---|---|
| Type (ASCII) | Code (ASCII) |
Code (Hex) |
(Three ASCII bytes) | ||||
| Input Select Cycle *3.3.1 | 8 | s | " | 22 | 00Z | Inputs in cycle loop depend on display itself | |
| Contrast | 8 | s | # | 23 | 000~100 | ||
| Sharpness | 8 | s | % | 25 | 000~100 | ||
| Color | 8 | s | & | 26 | 000~100 | ||
| Tint | 8 | s | ' | 27 | 000~100 | ||
| Backlight On_Off *3.2.3 | 8 | s | ( | 29 | 000: Off 001: On |
Keep both “Backlight On_Off” and “Function On_Off” for backward compatibility *3.3.2 | |
| Color Mode | 8 | s | ) | 29 | 000: Normal 001: Warm 002: Cold 003: Personal |
||
| Freeze On_Off | 8 | s | . | 2A | 000: Off 001: On |
Keep both “Freeze On_Off” and “Function On_Off” for backward compatibility *3.3.2 | |
| Surround sound | 8 | s | - | 2D | 000: Off 001: On |
||
| Bass | 8 | s | . | 2E | 000~100 | ||
| Treble | 8 | s | / | 2F | 000~100 | ||
| Balance | 8 | s | 0 | 30 | 000~100 | 050 is central | |
| Picture Size | 8 | s | 1 | 31 | 000: FULL (16:9) 001: NORMAL (4:3) 002: REAL (1:1) *3.1.0 |
||
| OSD language | 8 | s | 2 | 32 | 000: English 001: French 002: Spanish |
Could be extended for more supported languages by model | |
| PIP-Mode | 8 | s | 9 | 39 | 000: Off 001: PIP(POP) 002: PBP |
||
| PIP-Sound select | 8 | s | : | 3A | 000: Main 001: Sub |
||
| PIP-Position | 8 | s | ; | 3B | 000: Up 001: Down 002: Left 003: Right |
||
| PIP-Input | 8 | s | 7 | 37 *2.9 |
000: TV 005: DVI 007: Slot-in PC (OPS/SDM)/HDBT 00A: Embedded/Main (Android) |
Value range is same as SET-Input select | |
| Tiling-Mode | 8 | s | P | 50 | 000: Off 001: On |
(for video wall) | |
| Tiling-Compensation | 8 | s | Q | 51 | 000: Off 001: On |
(for video wall) Bezel width compensation | |
| Tiling-H by V Monitors | 8 | s | R | 52 | 01x~09x: H 0x1~0x9: V |
(for video wall) 1. 2nd digital for H monitors. 2. 3rd digital for V monitors | |
| Tiling-Position | 8 | s | S | 53 | 001~025 | (for video wall) Copy the screen of Position# to identified display | |
| Date: Year | 8 | s | V | 56 | Y17~Y99 | Last 2 digits (20)17~(20)99 | |
| Date: Month | 8 | s | V | 56 | M01~M12 | 2 digits | |
| Date: Day | 8 | s | V | 56 | D01~D31 | 2 digits | |
| Time: Hour | 8 | s | W | 57 | H00~H23 | 24-hr format. 2 digits. | |
| Time: Min | 8 | s | W | 57 | M00~M59 | 2 digits | |
| Time: Sec | 8 | s | W | 57 | S00~S59 | 2 digits | |
| Customized Hot Keys *3.2.6 | 8 | s | X | 58 |
001~999 |
||
| Function On_Off *3.3.2 | 8 | s | = | 3D |
001: Backlight OFF |
||
NOTE:
1. Tiling definition of H Monitors, V Monitors, and Position
2. Set Date example
| Date: | 2017-3/15 |
| Send: | 0x 38 30 31 73 56 59 31 37 0D (“Y17”) |
| Send: | 0x 38 30 31 73 56 4D 30 33 0D (“M03”) |
| Send: | 0x 38 30 31 73 56 44 31 35 0D (“D15”) |
3. Set Time example
| Time: | 16:27:59 |
| Send: | 0x 38 30 31 73 57 48 31 36 0D (“H16”) |
| Send: | 0x 38 30 31 73 57 4D 32 37 0D (“M27”) |
| Send: | 0x 38 30 31 73 57 53 35 39 0D (“S59”) |
Get-Function Listing
The PC can interrogate the LFD for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000.
Get-Function Description
| Length | Total Byte of Message excluding “CR”. |
| TV/DS ID | Identification for each of TV/DS (01~98; default is 01). |
| Command Type |
Identify command type, |
| Command | Function command code: One byte ASCII code. |
| Value [1~3] | Three bytes ASCII that defines the value. |
| CR | 0x0D |
Get-Function Format
Send: (Command Type=“g”)
| Name | Length | ID | Command Type | Command | Value1 | Value2 | Value3 | CR |
|---|---|---|---|---|---|---|---|---|
| Byte Count | 1 Byte | 2 Byte | 1 Byte | 1 Byte | 1 Byte | 1 Byte | 1 Byte | 1 Byte |
| Bytes Order | 1 | 2~3 | 4 | 5 | 6 | 7 | 8 | 9 |
Reply: (Command Type="r" or "-")
If the Command is valid, Command Type="r"
| Name | Length | ID | Command Type | Command | Value1 | Value2 | Value3 | CR |
|---|---|---|---|---|---|---|---|---|
| Byte Count | 1 Byte | 2 Byte | 1 Byte | 1 Byte | 1 Byte | 1 Byte | 1 Byte | 1 Byte |
| Bytes Order | 1 | 2~3 | 4 | 5 | 6 | 7 | 8 | 9 |
If the Command is NOT valid, Command Type="-"
| Name | Length | ID | Command Type | CR |
|---|---|---|---|---|
| Byte Count | 1 Byte | 2 Byte | 1 Byte | 1 Byte |
| Bytes Order | 1 | 2~3 | 4 | 5 |
Example 1: Get Brightness from TV-05 and this command is valid. The Brightness value is 67.
Send (Hex Format)
| Name | Length | ID | Command Type | Command | Value1 | Value2 | Value3 | CR |
|---|---|---|---|---|---|---|---|---|
| Hex | 0x38 | 0x30 0x35 |
0x67 | 0x62 | 0x30 | 0x30 | 0x30 | 0x0D |
Reply (Hex Format)
| Name | Length | ID | Command Type | Command | Value1 | Value2 | Value3 | CR |
|---|---|---|---|---|---|---|---|---|
| Hex | 0x38 | 0x30 0x35 |
0x72 | 0x62 | 0x30 | 0x36 | 0x37 | 0x0D |
Example 2: Get Color from Display (#05), but the Color command is not supported by this model.
Send (Hex Format)
| Name | Length | ID | Command Type | Command | Value1 | Value2 | Value3 | CR |
|---|---|---|---|---|---|---|---|---|
| Hex | 0x38 | 0x30 0x35 |
0x67 | 0x26 | 0x30 | 0x30 | 0x30 | 0x0D |
Reply (Hex Format)
| Name | Length | ID | Command Type | CR |
|---|---|---|---|---|
| Hex | 0x34 | 0x30 0x35 |
0x2D | 0x0D |
Get-Function Table
A. Basic Function
| Get Function | Length | ID | Command | Command | Response Range | Comments | |
|---|---|---|---|---|---|---|---|
| Type (ASCII) | Code (ASCII) | Code (Hex) | (Three ASCII bytes) | ||||
| Get-Brightness | 8 | g | b | 62 | 000 ~ 100 | ||
| Get-Backlight *3.2.0 | 8 | a | B | 42 | 000 ~ 100 | 1. For Android platform whose main mode is controlled by backlight and the other sources are controlled by brightness. 2. Dervied from Color calibration. *3.2.0 | |
| Get-Volume | 8 | g | f | 66 | 000 ~ 100 | ||
| Get-Mute | 8 | g | g | 67 | 000: OFF 001: ON (muted) |
||
| Get-Input select | 8 | g | j | 6A | 000 ~ 100 | 1. 1st digit for signal dection: 0 means "no signal"; 1 means "signal detected". 2. 2nd & 3rd digit: See Set-Function table. | |
| Get-Power status: ON/STBY | 8 | g | l | 6C | 001: ON 000: STBY |
||
| Get-Remote control | S | g | n | 6E | 000: Disable 001: Enable 002: Pass through |
Get RCU mode status | |
| Get-Power lock | 8 | g | o | 6F | 000: Unlock 001: Lock |
||
| Get-Button lock | 8 | g | p | 70 | 000: Unlock 001: Lock |
||
| Get-Menu lock | 8 | g | l | 6C | 000: Unlock 001: Lock |
||
| Get-ACK | 8 | g | z | 7A | 000 | This command is used to test the communication link. | |
| Get-Thermal | 8 | g | 0 | 30 | 000~100: 0~+100 deg C -01~99: -1~99 deg C |
||
| Get-Operation hour | 8 | g | 1 | 31 | 000 | 1. Accumlated hours in 6-digit integer (000,001~999,999) *3.2.0 2. Can not be reset when FW update and Factory initiation *3.2.2 3. Reply in new 32-byte format *3.2.0 | |
| Get-Device name | 8 | g | 4 | 34 | 000 | Reply in new 32-byte format *3.2.0 | |
| Get-MAC address | 8 | g | 5 | 35 | 000 | (for models with LAN) Reply in new 32-byte format *3.2.0 | |
| Get-IP address *3.2.0 | 8 | g | 6 | 36 | 000 | (for models with LAN) Reply in new 32-byte format *3.2.0 | |
| Get-Serial number *3.2.0 | 8 | g | 7 | 37 | 000 | Reply in new 32-byte format *3.2.0 | |
| Get-FW version *3.2.0 | 8 | g | 8 | 38 | 000 | Reply in new 32-byte format *3.2.0 | |
NOTE:
1. Get Operation Hour example
Assumed the accumulated operation hour is 123,456 hrs
| Send: 0x 38 30 31 67 31 30 30 30 0D (Get Operation hour) | |
| Reply: 0x 32 30 31 72 31 31 32 33 34 35 36 00 00 … 00 00 0D |
2. Get Device Name example
Assumed the device name is CDE-5500
| Send: 0x 38 30 31 67 34 30 30 30 0D (Get Device Name) | |
| Reply: 0x 32 30 31 72 34 43 44 45 2D 35 35 30 30 00 00 … 00 00 0D |
Assumed the device name is “NMP-302#1”
| Send: 0x 38 30 31 67 34 30 30 30 0D (Get Device Name) | |
| Reply: 0x 32 30 31 72 34 4E 4D 50 2D 33 30 32 23 31 00 00 …00 00 0D |
3. Get MAC address example
Assumed the MAC address is 00:11:22:aa:bb:cc
| Send: 0x 38 30 31 67 35 30 30 30 0D (Get MAC add) | |
| Reply: 0x 32 30 31 72 35 30 30 31 31 32 32 61 61 62 62 63 63 00 00…00 00 0D |
4. Get IP address example
Assumed the IP address is 192.168.100.2
| Send: 0x 38 30 31 67 36 30 30 30 0D (Get IP address) | |
| Reply: 0x 32 30 31 72 36 31 39 32 2E 31 36 38 2E 31 30 30 2E 32 00 00…00 000D |
5. Get Serial number example
Assumed the Serial number is ABC180212345
| Send: 0x 38 30 31 67 37 30 30 30 0D (Get Serial number) | |
| Reply: 0x 32 30 31 72 37 41 42 43 31 38 30 32 31 32 33 34 35 00 00…00 00 0D |
6. Get FW version example
Assumed the FW version is 3.02.001
| Send: 0x 38 30 31 67 38 30 30 30 0D (Get FW version) | |
| Reply: 0x 32 30 31 72 38 33 2E 30 32 2E 30 30 31 00 00…00 00 0D |
B. Optional Function
| Get Function | Length | ID | Command | Command | Response Range | Comments | |
|---|---|---|---|---|---|---|---|
| Type (ASCII) | Code (ASCII) | Code (Hex) | (Three ASCII bytes) | ||||
| Get-Contrast | 8 | g | a | 61 | 000 ~ 100 | ||
| Get-Sharpness | 8 | g | c | 63 | 000 ~ 100 | ||
| Get-Color | 8 | g | d | 64 | 000 ~ 100 | ||
| Get-Tint | 8 | g | e | 65 | 000 ~ 100 | ||
| Get-Backlight On_Off *3.2.3 | 8 | g | h | 68 | 000: OFF 001: ON |
Keep both "Backlight On_Off" and "Function On_Off" for backward compatibility *3.3.2 | |
| Get Freeze On_Off *3.2.5 | 8 | g | i | 69 | 000: OFF 001: ON |
Keep both "Freeze On_Off" and "Function On_Off" for backward compatibility *3.3.2 | |
| Get-PIP mode | 8 | g | t | 74 | 000: OFF 001: PIP (POP) 002: PBP |
||
| Get-PIP input | 8 | g | u | 75 | 000 ~ | See "Set-Input select" | |
| Get-Tiling Mode | 8 | g | v | 76 | 000: OFF 001: ON |
(for video wall) | |
| Get-Tiling Compensation | 8 | g | w | 77 | 000:OFF 001: ON |
(for video wall) Bezel width compensation | |
| Get-Tiling H by V monitors | 8 | g | x | 78 | 01x~09x: H monitors 0x1~0x9: V monitors |
(for video wall) 1. 2nd digital for H monitors 2. 3rd digital for V monitors | |
| Get-Tiling position | 8 | g | y | 79 | 000: OFF 001~025 |
(for video wall) Copy the screen of Position# to identified display | |
| Get-Date: Year | 8 | g | 2 | 32 | Y00~Y00 | Last two digits: (20)17~(20)99 | |
| Get-Date: Month | 8 | g | 2 | 32 | M00~M00 | 2 digits | |
| Get-Date: Day | 8 | g | 2 | 32 | D00~D00 | 2 digits | |
| Get-Time: Hour | 8 | g | 3 | 33 | H00~H00 | 24-hr format. 2 digits | |
| Get-Time: Min | 8 | g | 3 | 33 | M00~M00 | 2 digits | |
| Get-Time: Sec | 8 | g | 3 | 33 | S00~S00 | 2 digits | |
| Get-Smart hub *3.3.0 | 8 | g | : | 3A | 000: all 00A: Amb_Temp 00B: Amb_Humidity 00C: Amb_Light 00D: Amb_PIR detection |
1. Reply in new 32-byte format. Each sub-item length is fixed 6 bytes. *3.3.0 2. Allow get data separately or once for all. *3.3.0 | |
| Get-Function On_Off *3.3.2 | 8 | G | = | 3D | 001: Backlight OFF 101: Backlight ON 002: Freeze OFF 102: Freeze ON 003: Touch OFF 103: Touch ON |
||
NOTE:
1. Get Date example
Assumed the current date of display#01 as below:
| Date: | 2017-3/15 |
| Send: | 0x 38 30 31 67 32 59 30 30 0D (Get Date:Year) |
| Reply: | 0x 38 30 31 72 32 59 31 37 0D (“Y17”) |
| Send: | 0x 38 30 31 67 32 4D 30 30 0D (Get Date:Month) |
| Reply: | 0x 38 30 31 72 32 4D 30 33 0D (“M03”) |
| Send: | 0x 38 30 31 67 32 44 30 30 0D (Get Date:Day) |
| Reply: | 0x 38 30 31 72 32 44 31 35 0D (“D15”) |
2. Get Time example
Assumed the current time of display#01 as below:
| Time: | 16:27:59 |
| Send: | 0x 38 30 31 67 33 48 30 30 0D (Get Time:Hour) |
| Reply: | 0x 38 30 31 72 33 48 31 36 0D (“H16”) |
| Send: | 0x 38 30 31 67 33 4D 30 30 0D (Get Time:Min) |
| Reply: | 0x 38 30 31 72 33 4D 32 37 0D (“M27”) |
| Send: | 0x 38 30 31 67 33 53 30 30 0D (Get Time:Sec) |
| Reply: | 0x 38 30 31 72 33 53 35 39 0D (“S59”) |
3. Get Smart hub example
Assumed Amb_Temp is -5 deg C, Amb_Humidity is 30%, Amb_Light is 80, Amb_PIR detection is 1
| Send: | 0x 38 30 31 67 3A 30 30 30 0D (Get all Smart hub info) |
| Reply: | 0x 32 30 31 72 3A 41 2D 30 35 2E 30 42 30 33 30 2E 30 43 30 30 30 38 30 44 30 30 30 30 31 00 00 00 0D (A-05.0B030.0C00080D00001) |
| Send: | 0x 38 30 31 67 3A 30 30 41 0D (Get Amb_Temp only) |
| Reply: | 0x 32 30 31 72 3A 41 2D 30 35 2E 30 00 00 …00 00 0D (A-05.0) |
C. Auto Reply *3.2.2
The display will send out the updated data/status automatically without GET query from the host whenever the following data/status is changed by the user through any of the available ways like: remote control unit, front control panel keys, or touch screen.
Remote Control Pass-through Mode
When the PC sets the Display to Remote Control Pass through mode, the Display will send a 7-byte packet (followed by “CR”) in response to remote control unit (RCU) button activation.
In this mode the RCU will have no effect on the Display function. For example: “Volume+” will not change the volume of the Display, but instead only send the “Volume+” code to the PC over the RS-232 port.
IR Pass Through-Function format
Reply: (Command Type="p")
| Name | Length | ID | Command Type | RCU Code1 (MSB) |
RCU Code2 (LSB) |
CR |
|---|---|---|---|---|---|---|
| Byte Count | 1 Byte | 2 Byte | 1 Byte | 1 Byte | 1 Byte | 1 Byte |
| Bytes Order | 1 | 2~3 | 4 | 5 | 6 | 7 |
Example 1: Remote Control Pass-through when “VOL+” key is pressed for Display (#5)
Send (Hex Format)
| Name | Length | ID | Command Type | RCU Code1 (MSB) |
RCU Code2 (LSB) |
CR |
|---|---|---|---|---|---|---|
| Hex | 0x36 | 0x30 0x35 |
0x70 | 0x31 | 0x30 | 0x0D |
| Key | Code (HEX) | Basic *3.1.1 | Optional *3.1.1 |
|---|---|---|---|
| 1 | 01 | V | |
| 2 | 02 | V | |
| 3 | 03 | V | |
| 4 | 04 | V | |
| 5 | 05 | V | |
| 6 | 06 | V | |
| 7 | 07 | V | |
| 8 | 08 | V | |
| 9 | 09 | V | |
| 0 | 0A | V | |
| - | 0B | V | |
| RECALL (LAST) | 0C | V | |
| INFO (DISPLAY) | 0D | V | |
| 0E | |||
| ASPECT (ZOOM, SIZE) | 0F | V | |
| VOLUME UP (+) | 10 | V | |
| VOLUME DOWN (-) | 11 | V | |
| MUTE | 12 | V | |
| CHANNEL/PAGE UP (+)/BRIGHTNESS+ | 13 | V | |
| CHANNEL/PAGE DOWN(-)/BRIGHTNESS- | 14 | V | |
| POWER | 15 | V | |
| SOURCES (INPUTS) | 16 | V | |
| 17 | |||
| 18 | |||
| SLEEP | 19 | V | |
| MENU | 1A | V | |
| UP | 1B | V | |
| DOWN | 1C | V | |
| LEFT (-) | 1D | V | |
| RIGHT (+) | 1E | V | |
| OK (ENTER, SET) | 1F | V | |
| EXIT | 20 | V | |
| 21 | |||
| 22 | |||
| 23 | |||
| 24 | |||
| 25 | |||
| 26 | |||
| 27 | |||
| 28 | |||
| 29 | |||
| 2A | |||
| 2B | |||
| RED (F1) | 2C | V | |
| GREEN (F2) | 2D | V | |
| YELLOW (F3) | 2E | V | |
| BLUE (F4) | 2F | V |
NOTE:
1. This IR-pass-through code is different from the RCU key code.
2. Special control sequence for POWER key under IR-pass through mode.
2-1. When Display is OFF and receives the IR POWER code: Display will turn itself ON, then forward the POWER code to the host via RS-232.
2-2. When Display is ON and receives the IR POWER code: Display will forward the POWER code to the host via RS-232, then turn OFF itself.
2-3. When SET-POWER LOCK is enabled, the Display will not respond to POWER key pressing.
3. The VOLUME UP and VOLUME DOWN code will repeatedly output when you press and hold the keys.
Specifications
| Item | Category | Specifications |
|---|---|---|
| Model | P/N. | IFP8652-2/2F/2ED |
| No. | VS19366 |
Display Modes
DisplayPort
| Resolution | Refresh Rate (@) |
|---|---|
| 640 x 480 | 60, 67, 72 Hz |
| 800 x 600 | 56, 60, 72, 75 Hz |
| 832 x 624 | 75 Hz |
| 1024 x 768 | 60, 70, 75 Hz |
| 1152 x 864 | 75 Hz |
| 1152 x 870 | 75 Hz |
| 1280 x 720 | 60 Hz |
| 1280 x 960 | 60 Hz |
| 1280 x 1024 | 60, 75 Hz |
| 1360 x 768 | 60, 75 Hz |
| 1366 x 768 | 60 Hz |
| 1440 x 900 | 60 Hz |
| 1600 x 1200 | 60 Hz |
| 1680 x 1050 | 60 Hz |
| 1920 x 1080 | 60 Hz |
| 1920 x 1200 | 60 Hz |
| 3840 x 2160 | 25, 30, 50, 60 Hz |
HDMI
| Resolution | Refresh Rate (@) |
|---|---|
| 640 x 480 | 60, 67, 72, 75 Hz |
| 800 x 600 | 56, 60, 72, 75 Hz |
| 832 x 624 | 75 Hz |
| 1024 x 768 | 60, 70, 75 Hz |
| 1152 x 864 | 75 Hz |
| 1152 x 870 | 75 Hz |
| 1280 x 720 | 60 Hz |
| 1280 x 960 | 60 Hz |
| 1280 x 1024 | 60, 75 Hz |
| 1360 x 768 | 60, 75 Hz |
| 1366 x 768 | 60 Hz |
| 1440 x 900 | 60 Hz |
| 1600 x 1200 | 60 Hz |
| 1680 x 1050 | 60 Hz |
| 1920 x 1080 | 60 Hz |
| 1920 x 1200 | 60 Hz |
| 3840 x 2160 | 25, 30, 50, 60 Hz |
USB Type C
| Resolution | Refresh Rate (@) |
|---|---|
| 640 x 480 | 60, 67, 72 Hz |
| 800 x 600 | 56, 60, 72, 75 Hz |
| 832 x 624 | 75 Hz |
| 1024 x 768 | 60, 70, 75 Hz |
| 1152 x 864 | 75 Hz |
| 1152 x 870 | 75 Hz |
| 1280 x 720 | 60 Hz |
| 1280 x 960 | 60 Hz |
| 1280 x 1024 | 60, 75 Hz |
| 1360 x 768 | 60, 75 Hz |
| 1366 x 768 | 60 Hz |
| 1440 x 900 | 60 Hz |
| 1600 x 1200 | 60 Hz |
| 1680 x 1050 | 60 Hz |
| 1920 x 1080 | 60 Hz |
| 1920 x 1200 | 60 Hz |
| 3840 x 2160 | 25, 30, 50, 60 Hz |
VGA
| Resolution | Refresh Rate (@) |
|---|---|
| 640 x 480 | 60, 67, 72 Hz |
| 800 x 600 | 56, 60, 72, 75 Hz |
| 832 x 624 | 75 Hz |
| 1024 x 768 | 60, 70, 75 Hz |
| 1152 x 864 | 75 Hz |
| 1152 x 870 | 75 Hz |
| 1280 x 720 | 60 Hz |
| 1280 x 960 | 60 Hz |
| 1280 x 1024 | 60, 75 Hz |
| 1360 x 768 | 60, 75 Hz |
| 1366 x 768 | 60 Hz |
| 1440 x 900 | 60 Hz |
| 1600 x 1200 | 60 Hz |
| 1680 x 1050 | 60 Hz |
| 1920 x 1080 | 60 Hz |
| 1920 x 1200 | 60 Hz |
HDMI Out
| Resolution | Refresh Rate (@) |
|---|---|
| 720 x 480 | 60 Hz |
| 1920 x 1080 | 60 Hz |
| 3840 x 2160 | 60 Hz |
Compliance Information
This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit.
FCC Compliant Statement
This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
Industry Canada Statement
CAN ICES-003(B) / NMB-003(B)
CE Conformity for European Countries
 |
The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU. |
The following information is only for EU-member states:
| The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law. |  |
Declaration of RoHS2 Compliance
This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:
| Substance | Proposed Maximum Concentration | Actual Concentration |
|---|---|---|
| Lead (Pb) | 0.1% | < 0.1% |
| Mercury (Hg) | 0.1% | < 0.1% |
| Cadmium (Cd) | 0.01% | < 0.01% |
| Hexavalent Chromium (Cr6⁺) | 0.1% | < 0.1% |
| Polybrominated biphenyls (PBB) | 0.1% | < 0.1% |
| Polybrominated diphenyl ethers (PBDE) | 0.1% | < 0.1% |
| Bis (2-ethylhexyl) phthalate (DEHP) | 0.1% | < 0.1% |
| Butyl benzyl phthalate (BBP) | 0.1% | < 0.1% |
| Dibutyl phthalate (DBP) | 0.1% | < 0.1% |
| Diisobutyl phthalate (DIBP) | 0.1% | < 0.1% |
Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below. Examples of exempted components are:
ENERGY STAR® Statement
ENERGY STAR® is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. Products that earn the ENERGY STAR® prevent greenhouse gas emissions by meeting strict energy efficiency criteria or requirements set by the U.S. Environmental Protection Agency.
As an ENERGY STAR® Partner, ViewSonic is determined to meet the ENERGY STAR® Guidelines and mark all certified models with the ENERGY STAR® logo.
The following logo appears on all ENERGY STAR®-certified models:
NOTE: The power management features significantly reduce energy consumption when the product is not in use. Power management allows the device to automatically enter a low power “sleep” mode after a defined period of inactivity. And the power management features also enter Sleep Mode or Off Mode within 5 minutes of being disconnected from a host computer. Please note any change in energy settings will increase energy consumption.
Indian Restriction of Hazardous Substances
Restriction on Hazardous Substances statement (India). This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.
Product Disposal at End of Product Life
ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic® website to learn more.
USA & Canada
https://www.viewsonic.com/us/go-green-with-viewsonic
Europe
https://www.viewsonic.com/eu/go-green-with-viewsonic
Taiwan
https://recycle.moenv.gov.tw
For EU users, please contact us for any safety/accident issue experienced with this product:
 |
ViewSonic Europe Limited Haaksbergweg 75 1101 BR Amsterdam Netherlands |
 |
+31 (0) 650608655 |
 |
EPREL@viewsoniceurope.com |
 |
https://www.viewsonic.com/eu/ |
Copyright Information
Copyright© ViewSonic® Corporation, 2023. All rights reserved.
Macintosh and Power Macintosh are registered trademarks of Apple Inc.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries.
ViewSonic® and the three birds logo are registered trademarks of ViewSonic® Corporation.
VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.
ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).
As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic® Corporation.
IFP52-2_UG_ENG_1a_20231003
Customer Service Contact Information
For technical support or product service, see the table below or contact your reseller.
Asia Pacific & Africa
| Country / Region | Website |
|---|---|
| Australia | https://viewsonic.com/au/ |
| Bangladesh | https://www.viewsonic.com/bd/ |
| 中囯(China) | https://www.viewsonic.com.cn |
| 香港 (繁體中文) | https://www.viewsonic.com/hk/ |
| Hong Kong (English) | https://www.viewsonic.com/hk-en/ |
| India | https://www.viewsonic.com/in/ |
| Indonesia | https://www.viewsonic.com/id/ |
| Israel | https://www.viewsonic.com/il/ |
| 日本 (Japan) | https://www.viewsonic.com/jp/ |
| Korea | https://www.viewsonic.com/kr/ |
| Malaysia | https://www.viewsonic.com/my/ |
| Middle East | https://www.viewsonic.com/me/ |
| Myanmar | https://www.viewsonic.com/mm/ |
| Nepal | https://www.viewsonic.com/np/ |
| New Zealand | https://www.viewsonic.com/nz/ |
| Pakistan | https://www.viewsonic.com/pk/ |
| Philippines | https://www.viewsonic.com/ph/ |
| Singapore | https://www.viewsonic.com/sg/ |
| 臺灣 (Taiwan) | https://www.viewsonic.com/tw/ |
| ประเทศไทย (Thailand) | https://www.viewsonic.com/th/ |
| Việt Nam | https://www.viewsonic.com/vn/ |
| South Africa & Mauritius | https://www.viewsonic.com/za/ |
Americas
| Country / Region | Website |
|---|---|
| United States | https://www.viewsonic.com/us/ |
| Canada | https://www.viewsonic.com/us/ |
| Latin America | https://www.viewsonic.com/la/ |
Europe
| Country / Region | Website |
|---|---|
| Europe | https://www.viewsonic.com/eu/ |
| France | https://www.viewsonic.com/fr/ |
| Deutschland | https://www.viewsonic.com/de/ |
| Қазақстан | https://www.viewsonic.com/kz/ |
| Россия | https://www.viewsonic.com/ru/ |
| España | https://www.viewsonic.com/es/ |
| Türkiye | https://www.viewsonic.com/tr/ |
| Україна | https://www.viewsonic.com/ua/ |
| United Kingdom | https://www.viewsonic.com/uk/ |
Limited Warranty
ViewSonic® Smart White Board
What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components. The repair or replacement unit or parts or components will be covered by the balance of the time remaining on the customer’s original limited warranty and the warranty period will not be extended. ViewSonic® provides no warranty for any third-party software whether included with the product or installed by the customer, installation of any unauthorized hardware parts or components (e.g. Projector Lamps). (Please refer to: “What the warranty excludes and does not cover” section).
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty excludes and does not cover:
How to get service:
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:
Effect of state law:
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer.
The warranty period for this product in mainland China (Hong Kong, Macao, and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found at: http://www.viewsonic.com/eu/ under “Support/Warranty Information”.
Mexico Limited Warranty
ViewSonic® Smart White Board
What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty excludes and does not cover:
How to get service:
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:
| Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico: | |
|---|---|
|
Name, address, of manufacturer and importers:
| |
| NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 | |
|
Hermosillo:
|
Villahermosa:
|
|
Puebla, Pue. (Matriz):
|
Veracruz, Ver.:
|
|
Chihuahua:
|
Cuernavaca:
|
|
Distrito Federal:
|
Guadalajara, Jal.:
|
|
Guerrero Acapulco:
|
Monterrey:
|
|
MERIDA:
|
Oaxaca, Oax.:
|
|
Tijuana:
|
FOR USA SUPPORT:
|
Using the ViewBoard Safely
Please read the following Safety Precautions before you start using the device.
|
|
 |
CAUTION
Immediately unplug your device from the wall outlet and refer servicing to a qualified service personnel under the following conditions:
Never place the device in an unstable location. The device may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:
If the existing device is going to be retained and relocated, the same considerations as above should be applied.
Troubleshooting Common Problems
General
Why doesn't the remote control work?
Solution 1 ► Check whether something is obstructing the display’s remote control receiver.
Solution 2 ► Check whether the batteries in the remote control are installed correctly.
Solution 3 ► Check whether the batteries need to be replaced.
Why is the ViewBoard turning off unexpectedly?
Solution 1 ► Check whether Sleep mode is enabled.
Solution 2 ► Check if there is a power outage in your area.
Solution 3 ► Turn on the display and see if the problem is with the signal and control system.
PC Mode
There is no signal from my PC.
Solution 1 ► Check the display settings.
Solution 2 ► Check the display resolution.
Solution 3 ► Adjust the Hs &Vs (synchronization) settings using the OSD menu.
Why is there line streaking in the background?
Solution 1 ► Choose auto adjust.
Solution 2 ► Adjust clock and phase.
The ViewBoard is displaying an inaccurate color.
Solution 1 ► Check the VGA connection.
Solution 2 ► Adjust the chroma, brightness, and contrast settings.
An "Unsupported Format" error is being shown.
Solution 1 ► Choose auto adjust.
Solution 2 ► Adjust clock and phase settings.
Touch Function
The touch function isn't responding.
Solution 1 ► Check that drivers are installed correctly.
Solution 2 ► Reinstall driver(s).
Solution 3 ► Check setup and align it.
Solution 4 ► Check whether the touch pen is working properly.
Video Not Working Properly
Why is there no picture and/or no sound?
Solution 1 ► Check the Power status.
Solution 2 ► Check the signal cable.
Solution 3 ► Check that the internal PC is installed correctly.
The picture is unclear and/or cutting in and out.
Solution 1 ► Check the signal cable.
Solution 2 ► Check if other electronics are interrupting the signal.
Why is the picture quality poor?
Solution 1 ► Adjust chroma, brightness, and contrast settings in the menu.
Solution 2 ► Check the signal cable.
Audio Not Working Properly
Why is there no sound?
Solution 1 ► Press the Mute/Unmute button.
Solution 2 ► Adjust the volume.
Solution 3 ► Check the audio cable.
Sound is only coming out from one speaker.
Solution 1 ► Adjust the sound balance in the menu.
Solution 2 ► Check the sound control panel settings of the computer.
Solution 3 ► Check the audio cable.
NOTE: SPDIF and Audio Out only work in the Embedded Player, HDMI, and DisplayPort (DP) channels.