IFP70

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IFP70 Full Guide
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Package Contents

Wall Mount Kit Specifications (VESA)

Please follow the instructions in the wall mount installation guide to install your wall mount or mobile mount bracket. If attaching to other building materials, please contact your nearest dealer.

Wall Mount Kit Specifications
Model VESA Spec. (A x B) Standard Screw (C x D) Quantity
IFP6570 - 65" 600 x 400 mm M8 x 25 mm 4
IFP8670 - 86" 800 x 600 mm M8 x 25 mm 4
Do not use screws that are longer than the standard dimension, as they may cause damage to the inside of the display.

Product Overview

Front Panel | Control Panel

IFP70 Front Panel and Control Panel

Rear Panel

IFP70 Rear Panel
Number Description
1 Sensor hub to monitor temperature, humidity, luminosity, and PIR (motion sensor)
2 Camera
3 Microphone
4 Smart Pen and Charger
5 Windows button
6 Source select
7 Decrease the Volume
8 Increase the Volume
9 Speaker Mute
10 Microphone Mute
11 Turn On/Off the device
Tape to enter Energy Saving Mode
Press and hold for at least two (2) seconds to enter Standby Mode
12 Remote Control Receiver
13 Power Indicator Light
14 Sensor Hub Port
15 Speaker

I/O Panel

Lower Right Side

IFP70 I/O Panel


Bottom Right

IFP70 I/O Panel


Bottom Left

IFP70 I/O Panel
Number Port Description
1 USB Type-C Charging support up to 60W, OTG, data transmission, network signal output, and an extension for audio and video. [ 20V dc/3A ]
2 HDMI OUT Connect to devices with HDMI input function.
3 HDMI IN High definition input; connect to PC with HDMI output, set-top box, or other video device.
4 USB 3.0 Connect USB devices such as hard disks, keyboard, mouse, etc. [ 5V dc/0.9A ]
5 TOUCH
  • Touch signal output to external PC.
  • Network signal output to external PC when the Embedded Player has LAN port input.
  • After connection (with external PC), the external PC’s audio can be played through the ViewBoard, and the external PC’s audio can be controlled by the audio button of the ViewBoard.
  • After connection (with external PC), the device connected to the USB 3.0 port can be directly used by an external PC.
6 DisplayPort Connect to devices with DisplayPort output function.
7 SPDIF Multichannel sound via optical signals.
8 RS-232 Serial interface; used for mutual transfer of data between devices.
9 AUDIO OUT Audio output to an external speaker.
10 LAN Standard RJ45 (10M/100M/1G) Internet connection interface.
NOTE: This network port is used for the Embedded Player and slot-in PC.
11 USB 2.0 Connect USB devices such as hard disks, keyboard, mouse, etc. [ 5V dc/0.5A ]
12 AC Switch Turn on/off AC power supply
“I” = Power on, “O” = Power off
13 AC IN AC power input

Smart Pen and Charger

Charger

The charger is magnetically attached to the lower right side of the ViewBoard. Connect the charger to the USB 3.0 port on the side of the panel.

IFP70 Smart Pen Charger.svg

Button Functions of Smart Pen

IFP70 Smart Pen Numbers.svg
Number Description
1 Eraser
2 Previous Page
3 Next Page
4 Laser Pointer
5 LED Indicator
NOTE: After the charger has been connected to the ViewBoard, the button functions of the Smart Pen can be used.

Pairing/Unpairing

To pair/unpair the Smart Pen with the ViewBoard:

  1. Go to: Settings > Personal > Smart Pen Setting.
  2. To Pair: Press the 2 and 4 button on the Smart Pen at the same time. The LED indicator will go from solid white to flashing orange, and finally off when paired.
  3. To Unpair: Press the 3 and 4 button on the Smart Pen at the same time. The LED indicator will go from flashing orange to solid white, and finally off when unpaired.
NOTE: The connection status and moving speed can be viewed and adjusted as well.

Charging

As shown below, the Smart Pen will charge automatically by inserting it into the charger that is connected to the ViewBoard.

IFP70 Smart Pen and Charger Charging.png
NOTE: Two (2) hours of charge will yield eight (8) hours of Smart Pen use.

Sensor Hub

Once installed, and WCD mode is activated, the sensor hub will collect environmental data (Temperature, Humidity, luminosity, and PIR) and display it on-screen.

IFP70 Sensor Hub.svg

Installation

To install the sensor hub:

  1. Insert the prongs on the bottom of the sensor into the top, upper left of the ViewBoard.
  2. Secure the sensor with the additional two screws.

WCD Mode

When activated, WCD mode will display the environmental data (Temperature, Humidity, luminosity, and PIR) supplied by the sensor hub on-screen.

To activate WCD mode:

  1. Go to: Settings > System > System Settings.
  2. Select WCD sensor hub to toggle WCD On or Off.
  3. When WCD and Sensor data notification are turned on, the environmental data will be displayed on-screen.
  4. Touching the environmental data will launch a more detailed overview of the collected data.
NOTE: When powered off/the backlight is off (standby mode), if the PIR sensors detect movement after standing by for 20 seconds it will turn on automatically.

Camera

The camera is magnetically attached to the top middle of the ViewBoard. Connect the camera to the USB 3.0 port on the side of the panel as shown below.

IFP70 Camera.svg
NOTE: A USB cable of at least two (2) meters should be used.
IFP70 Camera Connection.svg

Remote Control Overview

Remote Control
Number Description
1 Power On/Off
2 Mute/Unmute
3 Sleep Mode
4 For Non-Android sources; display current input source information
5 Blank Screen
6 Freeze Screen
7 Numeric Input Buttons
8 Slot-in computer space bar, Alt+Tab
9 Slot-in computer, close program window
10 Input source selection
11 Back to slot-in system main interface
12 For Android, access Settings; for other sources, access Touch Menu settings
13 Screen capture
14 PC [Tab] button
15 Switch to slot-in PC desktop
16 PC [Backspace] button
17 PC [Windows] button
18 PC [Menu] button
19 Scroll Up
20 Scroll Left
21 Scroll Right
22 Scroll Down
23 Confirm selection/state
24 Writing software setup
25 Shortcut button to exit dialogue boxes
26 Return button
27 PC [Space] button
28 CH+: PC previous page
CH-: PC next page
29 Increase/Decrease volume
30 Built-in computer F1 - F12 function button
NOTE: All computer-related function keys are not available without a slot-in computer.

Remote Control Effective Range

The working range of the remote control is shown here. It has an effective range of 8 meters, 30° degrees left and right. Ensure there is nothing obstructing the remote control’s signal to the receiver.

Effective Range of the Remote Control

Replacing the Batteries of the Remote Control

  1. Remove the cover on the rear of the remote control.
  2. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the “+” on the battery post.
  3. Replace the cover by aligning it with the slot on the remote control and snapping the latch shut.
Replacing the Batteries of the Remote Control
There is a risk of explosion if batteries are replaced with the incorrect type.
NOTE:
  • It is recommended that you do not mix battery types.
  • Always dispose of old batteries in an environmentally friendly way. Contact your local government for more information on how to dispose of batteries safely.

Using Gestures

Touch gestures allow the user to use pre-determined commands without using a keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect objects, change the location of an object, access settings, erase digital ink, and much more.

NOTE: Gesture availability will vary based on the application.


Select and Deselect an Object (Clicking)
Press and release the ViewBoard to select/deselect options or objects. This is like a single, standard left mouse click.
Single Click
Display Menu Options (Right-Clicking)
Press and hold the ViewBoard with your finger. This is like a single, standard right mouse click.
Right Click
Double-Clicking
Quickly press and release twice in the same location on the ViewBoard. This is like a double, standard left mouse click.
Double Click
Moving an Object
Press and hold the object on the ViewBoard and slowly drag it with your finger to your desired location.
Drag
Erasing Digital Ink
Use your flattened hand, palm, or fist on the ViewBoard and move your hand across the area which you wish to erase.
Erase
Swipe Up for General Settings
Swipe up from the bottom of the ViewBoard to launch the General Settings.
Swipe Up

Connecting External Devices and Touch Connection

Connecting External Devices

USB Type-C Connection

To connect via USB Type-C:

  • Connect a Type C cable from your external device to the Type C port on the ViewBoard.

DisplayPort Connection

To connect via DisplayPort:

  1. Connect a DisplayPort cable from your external device to the DisplayPort port on the ViewBoard.
  2. Connect a USB cable to the external device from the TOUCH port of the ViewBoard.

HDMI Connection

To connect via HDMI:

  1. Connect an HDMI cable from your external device to the HDMI IN port on the ViewBoard.
  2. Connect a USB cable to the external device from the TOUCH port of the ViewBoard.

RS-232 Connection

RS-232 Connection

When you use a RS-232 serial port cable to connect your display to an external computer certain functions can be controlled remotely by the PC, including Power On/Off, Volume adjustment, Input select, Brightness, and more.

USB and Networking Connections

Just like any PC, it is easy to connect various USB devices and other peripherals to your ViewBoard.

USB Peripherals

USB Connection

Plug the USB device cable into the USB port.

Networking Connection

Network Connection

Plug the network cable into the LAN port.

Media Player Connection

Media Player Connection

To connect a media player:

  1. Connect the HDMI cable to the HDMI ports on your ViewBoard and peripheral device.
  2. Plug in the power cord of your ViewBoard, and turn on the power supply switch.
  3. Press the Power button on the right-hand side of the ViewBoard to turn the screen on.
  4. Press the INPUT button on the remote control and switch to the “HDMI” input source.

SPDIF Connection

SPDIF Connection

To connect to an external sound system:

  1. Connect an optical cable from the SPDIF port to your sound system’s optical connector.
  2. Plug in the power cord of your ViewBoard, and turn on the rear-panel power supply switch.
  3. Press the Power button on the right-hand side of the ViewBoard to turn the screen on.

Video Output Connection

Video Output Connection

To output video via a display device:

  1. Connect an HDMI cable to the HDMI IN port of your display device, and the other end to the HDMI OUT port of your ViewBoard.
  2. Plug in the power cord of your ViewBoard, and turn on the power supply switch.
  3. Press the Power button on the right-hand side of the ViewBoard to turn the screen on.

Power On/Off your ViewBoard

Powering On/Off
  1. Ensure the power cord is connected, plugged into a power outlet, and the power switch is in the “On” position.
  2. Press the Power button to turn on the ViewBoard.
  3. To turn the ViewBoard off, press and hold the Power button.

Initial Launch Setup

When you first turn on your ViewBoard, an initial setup wizard will launch.

  1. Select your Language.
  2. Setup and verify your LAN connection.
  3. Select your Time Zone to set the Date and Time.
  4. Select your preferred System Mode.
  5. Accept or Decline the Privacy and Copyright Protection Terms.

vLauncher - Customizable Welcome Screen

IFP70 Home Screen.png
NOTE: ViewBoard offers two background themes, Corporate and Education.

Toolbar

Toolbar trigger icons are on the edge of the ViewBoard launcher providing access to your tools.

IFP70 Home Toolbar.svg

To launch a tool:

  1. Tap a Toolbar trigger icon.
  2. Tap on your desired tool icon.
IFP70 Home Toolbar Closeup.png
NOTE: The default toolbar setting is to be available for all input sources; however, users can go to: Settings > Personal > Other Settings to adjust the options: (1) available for all input sources, (2) available for all input sources, except for PC, and (3) disable the tool bar.

Toolbar Icons

Icon Description
IFP70 Icon Return.png
Return to the previous operation screen
IFP70 Icon Home.png
Return to the Home Screen of the Embedded Player
IFP70 Icon Display.png
Display all embedded applications that are being used
IFP70 Icon MVB.png
Launch myViewBoard
IFP70 Icon Pen.png
Access the Pen, Highlighter, Clear, and Save options
IFP70 Icon Pen Tools.png
1. Digital Pen
Annotate the overlay of any input source with red, black, blue, or green ink.
NOTE: The default digital pen setting supports up to 10-point writing.
2. Digital Highlighter
Mark and highlight with four colors: yellow, orange, blue, and green.
NOTE: The default digital highlighter setting supports up to 10-point marking.
3. Brush
Clears all the digital ink on the screen.
4. Save As
Save the on-screen image onto the internal storage.
5. Writing Mode
Transparent mode: Screen won't be frozen, the screen resolution won't be reduced to 1080p.
6. Picture Save Setting
Speed Priority: Save the on-screen image as 1920 x 1080; fast save speed.
Quality Priority: Save the on-screen image as 3840 x 2160; save time will take up to 10 seconds.
NOTE: In opaque mode, the user cannot select the picture save setting.
7. Close
Close the digital pen icon.
IFP70 Icon Freeze.png
Convert the currently displayed content into a still image; then you can zoom in or zoom out
IFP70 Icon Freeze Tools.png
1. Zoom In
Enlarge the captured image.
NOTE: The screen resolution will be reduced after zooming in.
2. Zoom Out
Shrink the captured image.
3. Back to Full Screen
Reset the Zoom In/Zoom Out effects to the original full screen.
4. Close
Close the icon.
IFP70 Icon Tools.png
View more applications within the ViewBoard tool bar
IFP70 Icon Tools Tools.png
1. Spotlight
Highlight the focus content zone. Tap the Setting icon to adjust the spotlight size and alpha blending effect.
IFP70 Spotlight.png
2. Countdown
  • Access the countdown timer with an optional alarm setting. Touch and swipe to adjust the numeric values, then click Start.
  • At any time, the countdown timer can be paused, resumed, or reset.
  • The timer will reduce in size and move to the lower-center of the screen automatically when the user touches another area. Touching the timer again will return it to its normal size and original location.
3. Stopwatch
  • Tapping Start will initiate the stopwatch.
  • At any time, the stopwatch can be paused, resumed, split, or reset.
  • The stopwatch will reduce in size and move to the lower-center of the screen automatically when the user touches another area. Touching the stopwatch again will return it to its normal size and original location.
4. Air Class
Interactive teaching tool for classroom usage.
5. Folder
Access the Folder function and retrieve documents.

On-Screen Display (OSD) Menu

Access General Settings, Input Settings, and Widgets through the OSD Menu.

ViewBoard has two options for opening the OSD Menu:

Option 1
Swipe up from the bottom of the screen.

IFP70 OSD Menu Long Press.png

Option 2
Press the INPUT button on the remote control.

IFP70 OSD Menu Input.png

General Settings

IFP70 General Settings.svg

To select an Input Source:

  1. Press INPUT on the remote control to display the General Setting menu, then press ▼ to enter the Input Source menu.
  2. Press ▼/▲/◄/► to select the input source you want.
  3. Press ENTER on the remote control, or touch the input source.
  4. Press EPG/BACK on the remote control, or touch a blank area outside of the menu to exit.
NOTE: PC source will only display when the slot-in computer is connected.

To adjust the Backlight and enable/disable Flicker Free:

  1. Press INPUT on the remote control to display the General Settings menu.
  2. Drag the brightness slider directly to adjust the backlight value, and/or touch the Flicker Free icon to enable/disable the function.
  3. Press EPG/BACK on the remote control, or touch a blank area outside of the menu to exit.

To adjust the Volume:

  1. Press INPUT on the remote control to display the General Settings menu.
  2. Drag the volume slider directly to adjust the value.
  3. Press Mute on the remote control to enable or disable the mute function.
  4. Press EPG/BACK on the remote control, or touch a blank area outside of the menu to exit.

Detailed Settings

Press MENU on the remote control or select the More Settings icon on the General Setting menu to launch the Detailed Settings menu. Detailed Settings include: Audio, Screen, and Display.

NOTE: For non-Android inputs only.

Audio Settings

IFP70 Audio Settings Menu.svg
  1. Press ► on the remote control and select the Audio menu.
  2. Press ▼/▲/◄/► on the remote control or directly touch the option to select it.
  3. Adjust the Volume, Bass, Treble, and Balance directly by touching and adjusting each value, or with the remote control by pressing ENTER and using ◄/► to adjust the option.
  4. Touch the Mute slider directly to enable/disable mute, or press Mute on the remote control.
  5. Press EPG/BACK on the remote control, or touch a blank area outside of the menu to exit.

Screen Settings

IFP70 Screen Settings Menu.svg
  1. Press ► on the remote control and select the Screen menu.
  2. Press ▼/▲/◄/► on the remote control or directly touch the option to select it.
  3. Adjust your preference by touching each value directly, or with the remote control by pressing ENTER.
  4. Press EPG/BACK on the remote control, or touch a blank area outside of the menu to exit.
NOTE:
  • Burn-in (Image Sticking) Protection
To reduce the possibility of screen burn-in, this unit is equipped with image sticking protection technology. If the screen displays a still image for a certain period of time you define, the device activates a screen saver to prevent the formation of burnt in ghost images on the screen. Image sticking protection moves the picture slightly on the screen. The image sticking protection time setting allows you to program the time between movements of the picture in minutes.

Display Settings

IFP70 Display Settings Menu.svg
  1. Press ► on the remote control and select the Display menu.
  2. Press ▼/▲/◄/► on the remote control or directly touch the option to select it.
  3. Adjust the Brightness, Contrast, Hue, and Sharpness directly by touching and adjusting each value, or with the remote control by pressing ENTER and using ◄/► to adjust the option.
  4. Drag the blue light slider directly to adjust the blue light value.
  5. Press EPG/BACK on the remote control, or touch a blank area outside of the menu to exit.

Eye Health

Calculating Breaks
When viewing screens for extended periods, it is recommended to take periodic breaks from viewing. Short breaks of at least 10 minutes are recommended after one (1) hour of continuous viewing.

Taking shorter, more frequent breaks are generally more beneficial than longer, less frequent breaks.

Focus Fatigue (20-20-20 Rule)
To reduce the risk of eye fatigue by constantly looking at the screen, look away from the screen at least every 20 minutes and gaze at a distant object (at least 20 feet away) for at least 20 seconds.

Looking at Distant Objects
While taking breaks, users can further reduce eye strain and dryness by focusing on objects that are further away from them for 10-15 seconds, then gaze at something up close for 10-15 seconds. Repeat this up to 10 times. This exercise reduces the risk of your eyes’ focusing ability to “lock up” after prolonged computer work.

Eye and Neck Exercises
Eye Exercises
Eye exercises can help minimize eye strain. Slowly roll your eyes to the left, right, up, and down. Repeat as many times as needed.

Eye Exercises

Neck Exercises
hang at your sides, bend forward slightly to stretch the neck, turn your head to the right and to the left. Repeat as many times as needed.

Embedded Player Settings

When the ViewBoard is in the Embedded Player input source, press the More Settings icon in the On-Screen Display (OSD) Menu to enter the Embedded Player Settings menu.

Wireless & Network

Check current network connection status, Wi-Fi, BT, and establish a Wireless hotspot.

IFP70 Settings Wireless and Network.png
NOTE:
  • Wi-Fi, Wireless hotspot and BT settings will appear when LB-WIFI-001(optional) has been installed.
  • Ethernet will disable automatically when Wi-Fi is enabled. Wi-Fi will disable automatically when Ethernet is enabled. Wi-Fi will disable when Wireless hotspot is enabled.
  • The device cannot connect to the Internet when Wireless hotspot is enabled.

Wi-Fi

Setup and manage wireless access points.

  • Tap the toggle button to turn Wi-Fi On or Off.
  • Tap the settings icon to: Add Network, view Saved Networks, Refresh the network list, or view Advanced settings.
  • In Advanced settings, you can set Proxy and IP settings.

Ethernet

Set the local network and proxy.

  • Tap On to toggle Ethernet on or off.
  • You can adjust Static IP and Proxy settings as well.
  • Tap the Settings icon to view Advanced settings.

Hotspot & Tethering

Set and share your internet connection with other devices.

  • Tap Portable Wi-Fi hotspot to turn it on or off.
  • Tap Set up Wi-Fi hotspot to set Network name, Security, and Password.

BT

  • Tap On to toggle BT on or off. Once On, select a listed device to pair and connect to.
  • Tap the more settings icon to: Refresh, Rename the device, and Show received files.

VPN

Setup and manage Virtual Private Networks.

To create a VPN profile:

  1. Go to: Settings > Wireless & Networks > More > VPN and tap the + icon.
  2. Key in the Name.
  3. Select the VPN Type.
  4. Choose to enable/disable PPP encryption (MPPE) and/or show Advanced options.

Share

SAMBA

The SAMBA Service provides file sharing via LAN. When the SAMBA Service is enabled, the user can explore the ViewBoard file system with a PC or mobile equipment.

  1. To access, go to: Settings > Share > SAMBA Service.
  2. Tap the box or name to enable the SAMBA Service, then set a password if needed.
  3. Ensure the ViewBoard and client equipment are connected to the same network.
  4. Log in to the ViewBoard with the client equipment. Input the ViewBoard’s IP address.
  5. Key in the user name and password, then select OK (if necessary).
  6. After a successful log in, the ViewBoard files will be available.

Miracast

Miracast allows for wireless sharing of multimedia and screens of connected devices.

To access, go to: Settings > Share > Miracast.

Device

Adjust the Theme, Display, Storage, and Sound settings.

IFP70 Display.svg

Theme

Users can change their home launcher theme.

IFP70 Theme.svg
NOTE: vLauncher cannot be removed.

Display

Adjust the Wallpaper, HDMI Out Encryption setting, and Burn-in Protection Interval.

IFP70 Display Options.svg
Item Description
Wallpaper Users can change their wallpaper with default images, or use their own by tapping My photos and selecting the image file.
HDMI Out Resolution Setting Users can adjust their HDMI Out resolution preference.
Burn-in Protection Interval This setting allows the user to program the time between movements of the picture in minutes.
NOTE: Burn-in Protection must be enabled in the OSD Menu first.

Storage

Users can check the storage status of their ViewBoard.

IFP70 Storage.svg

Sound

Users can enable/disable touch sounds, and adjust output settings.

Personal

View and adjust Security, Language & Input, Smart Pen Setting, Startup & Shutdown, Password for screen lock, Input Setting, and Other Settings.

IFP70 Personal Settings.svg

Security

Review Credential storage and Unknown sources install settings.

IFP70 Security.svg
Item Description
Trusted Credentials Show and edit all trusted CA certificates that have been installed on the ViewBoard.
Clear Credentials Clear any previously installed credentials.
NOTE: Pre-loaded credentials cannot be cleared.
Unknown Sources Enable the installation of apps from unknown sources.
NOTE: Apps from unknown sources may not be compatible or work properly.

Language & Input

Adjust the Language and Input method(s) of the Embedded Player.

IFP70 Language.svg
Item Description
Languages Choose from the available languages.
Current Keyboard Enable/disable the virtual keyboard and/or change the default input method.
Virtual Keyboard View and adjust advanced entry settings.
Physical Keyboard View and adjust advanced entry settings.

Startup & Shutdown

Set the Startup Channel, Standby Mode, Black Screen After Startup, and adjust Power Off Timer settings.

Item Description
Startup Channel Adjust the startup channel preference.
Standby Mode Decide what happens when you press the Power button while the ViewBoard is on.
Hibernate
When enabled, pressing the Power button will turn off the ViewBoard and the system.
Sleep
When enabled, pressing the Power button will turn off the ViewBoard’s backlight, but the system will remain on.
Black Screen After Startup When enabled, the ViewBoard will turn off the backlight automatically after booting up.
Close Power Off Reminder When enabled, the ViewBoard will turn off the directory without any reminder after the scheduled off time.

Password for Screen Lock

Set a screen lock password by selecting Set, inputting a password, and selecting OK.

IFP70 Password for Screen Lock.svg

Input Setting

Enable/disable Input Alias Switch, Wake on Active Source, Channel Auto Switch, Auto Search, and set No Signal Power off.

Item Description
Input Alias Switch Once enabled, the user can edit input aliases and when the Display button is pressed the source information (located in the upper left side) will also be changed.
Wake on Active Source The ViewBoard will detect HDMI signals in Standby mode. If HDMI has a signal output, the ViewBoard will power on automatically.
Auto Search When enabled, if the current source does not have a signal, the ViewBoard will automatically search the input sources one time.
Channel Auto Switch When enabled, if the ViewBoard detects a new signal input it will switch the input source automatically.
No Signal Power Off Adjust the “No Signal” power off timer.
HDMI CEC Settings Enable/disable HDMI CEC functions.

Other Settings

Adjust Side Tool bar Channel and Eco Mode settings.

Item Description
Side Tool bar Channel Adjust the side tool bar availability.
ECO Mode When enabled, the ViewBoard will turn off automatically after sixty (60) minutes of Embedded Player source being idle or after five (5) minutes of other input sources not having a signal.

System

View and adjust Date & Time, System Settings, About Device, and Advanced Settings.

IFP70 System.svg

Date & Time

Set the system time and format.

Item Description
Automatic Date & Time When enabled, the ViewBoard will automatically synchronize the date and time via the Internet.
NOTE: Ethernet or Wi-Fi Connection is needed.
Set Date Adjust the values then select OK when finished.
Set Time Adjust the values then select OK when finished.
Select Time Zone Choose from the available time zones.
Select Time Format Choose from 12 hour and 24 hour time format. Simply toggle 24-hour format on/off.
Choose Date Format Select from the available date formats.

About Device

Display Embedded Player information, System Updates, Display ID Setting, and Asset Tag.

System Update
The ViewBoard automatically searches for software updates whenever connected to the Internet (OTA). With just one click, users can update their version of ViewBoard software.

IFP70 System Update.png
Item Description
Legal Information Check open source and System WebView licenses.
Display ID Change the Display ID.
NOTE: The Display ID is for RS-232 users, and the range is 01~98.
Asset Tag Key in the asset information.

System Settings

Adjust WCD, Wake on Active Source, Channel Auto Switch, and No Signal Power Off.

Item Description
WCD Sensor Hub When activated, the environmental data (Temperature, Humidity, and PIR) will be displayed on-screen.
Adaptive Brightness Toggle on/off.
Sensor Data Notification Choose to enable or disable notifications.
Azure IoT Account Binding Select to bind your Azure IoT account.

Advanced

Set the Mode, check Apps, modify Passwords, and enable/disable USB disk connection.

Item Description
Mode

Normal Mode
The embedded screen sharing apps will run normally.
Security Mode
The embedded screen sharing apps will be removed.
Disable Embedded OS
The system will automatically reboot, and then the Embedded OS will not appear.

Applications The user can view App information and force stop, uninstall, move to USB storage, clear data, clear cache, and clear defaults.
NOTE:
  • Pre-loaded apps cannot be uninstalled.
  • Not all apps support the move to USB storage feature.
  • Not all apps support Clear Defaults.

To view installed Apps:

  1. Go to: Settings > Storage > Other apps
  2. Selecting an App will allow you to view basic information, Clear Data and Clear Cache.
  3. Selecting the information icon will provide further options.
  4. Select the right upper icon for additional options.
Advanced Mode Password Modify the Advanced setting entry password.
USB Disk Enable Enable/disable USB disk connection.
Privacy Set the interval for local file storage access.

Never
Local storage will be cleaned, and no longer able to save files.
1 Hour
Files saved to local storage will be deleted after 1 hour.
1 Day
Files saved to local storage will be deleted after 1 day.
Always
Local storage is available, and no files will be deleted.

Embedded Digital Whiteboarding App

Within ViewBoard, ViewSonic offers the embedded digital whiteboarding app, myViewBoard.

myViewBoard

Floating Bar

Mvb floating bar.png

Toolbar

Mvb toolbar.png

ViewBoard Cast

Working with ViewBoard® Cast software, the vCastReceiver app, will allow the ViewBoard® to receive vCastSender laptop screens (Windows/Mac/Chrome) and mobile (iOS/Android) users’ screens, photos, videos, annotations, and camera(s).

ViewBoard Cast (vCast)

Network Information

  • ViewBoard® Cast software, laptops, and mobile devices can connect to both the same subnet and across the subnet network.
  • Connected devices will show up under “Device List” on the same subnet connection.
  • If the device does not show up under “Device List”, users will need to key-in the on-screen PIN-code.

ViewBoard Cast is a wireless peer to peer data communication, therefore the below port settings are required:

Ports:

  • CP: 56789, 25123, 8121, and 8000
  • UDP: 48689 and 25123

Port and DNS activation:

  • Port: 8001
  • DNS: h1.ee-share.com

Cast Sender from Windows-based, Macbook, and Chrome Devices

VCast Sender 1.png

Windows, Mac, Chrome Devices:

  1. Make sure your device is connected to the same network as the ViewBoard.
  2. Visit the address that is shown on the ViewBoard to download the application.
  3. Launch the application and click the connect icon next to the Device Name.
VCast Sender 2.png
NOTE: If the device is not listed, click Connect with PIN-Code and input the pin-code displayed on the ViewBoard.

Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS based phone/tablet

VCast Sender 3.png

Android/iOS:

  1. Make sure your device is connected to the same network as the ViewBoard.
  2. Scan the QR Code that is shown on the ViewBoard to download directly from the server, or download from the Google Play Store or the Apple Store.
  3. Launch the application and select the correct Device Name and input the pin to connect. You can also directly input the pin-code displayed on the ViewBoard to connect.

Apple Airplay®:

  1. Make sure your device is connected to the same network as the ViewBoard.
  2. Directly open AirPlay and select the Device Name to connect.
  3. Another “AirPlay Password” will be generated on-screen for connection.
VCast Sender 4.png

Cast Out from a Mobile Device that Supports Annotation

VCast Sender 5.png


VCast Mobile.png

Air Class

Display quiz questions on the ViewBoard and allow up to 30 mobile users to submit answers remotely. Whether deploying single or multiple choice questions, the ViewBoard will record the results for each device being used.

Air Class

Network Information

  • PC (Windows/Mac/Chromebook) and tablet/mobile (iOS/Android) devices, as well as the ViewBoard need to be linked to the same LAN network subnet.
  • Ports: TCP 8080

To launch Air Class:

  1. Tap the tool bar trigger icon and select the more tools icon. Then select the Air Class icon.
  2. Select “Enter the class”.
  3. Choose from the available interactive functions at the bottom of the screen.
Item Description
Voter Single and Multiple choice questions.
Judge True/False questions.
Responder Race to answer first
Selector Randomly select a participant
Grouping Assign participants to groups
Message Allow/Deny participants to direct message the ViewBoard
Manager Add participants
Exit Exit Air Class

Voter

  1. Select the Single choice or Multiple choice icon to select the preferred answer type.
Single Multiple Choice.png
  1. Tap BEGIN VOTING to let the participants start.
  2. Begin Voting.png
  3. After the participants are finished and press OK, the ViewBoard will show the participant‘s name on screen.
  4. Air Class User.png
  5. Tap FINISH VOTING to close the quiz.
  6. Finish Voting.png
  7. Then the participants’ “Answer Statistics” will be displayed.
  8. Participants Answers.png
  9. Choose the right answer to show the correct rate.
  10. Correct Answer.png
  11. Click the Explain icon to further analyze the topic.
  12. Explain.png

Judge

  1. Tap BEGIN VOTING to let the participants start a True/False questionnaire.
Begin Voting.png
  1. After the participants are finished and press OK, the ViewBoard will show the participant‘s name on screen.
  2. Air Class User.png
  3. Tap FINISH VOTING to close the quiz.
  4. Finish Voting.png
  5. Then the participants’ “Answer Statistics” will be displayed.
  6. Judge Participant Answer.png
  7. Choose the right answer to show the correct rate.
  8. Judge Results.png
  9. Click the Explain icon to further analyze the topic.
  10. Judge Explain.png

Responder

Participants race to select their answer and tap OK to submit their answer.

Responder.png

Selector

  1. Select the “Selector’ icon.
  2. Set the number of participants to be selected.
NOTE: The number of participants that can be selected will be based on the total number of participants.
  1. Tap START to start the random selection.
  2. The selected participant’s name will then be displayed.

Grouping

Select the icon to assign participants to groups.

Message

To allow messaging:

  1. Tap the “Message” icon to enable the function.
  2. Participants select “Message” to change to the message interface.
  1. Participants key in their message then select SEND.
  2. The message will scroll across the top of the ViewBoard.

Manager

Select the icon to let more participants join the class.

Exit

Select to exit the Air Class interface.

Other Default Applications

vSweeper

Clear unnecessary data and unwanted files.

VSweeper 1.png

Advanced Settings can also be customized to the user's needs.

VSweeper 2.png

Screen Lock

Set a screen lock password and enable screen lock.

NOTE: If the user forgets the password, use the remote control and press INPUT-0-2-1-4 to restore the password to default.

To set a screen lock password:

  1. Go to: Settings > Personal > Password for screen lock, or select the Screen Lock icon in the apps list.
  2. Select Set Password, and input a new four (4) digit password. Then select OK.
  3. Now when selecting the Screen Lock icon, the screen will be locked.

Chromium

Web browser for surfing the internet.

Chromium.png

WPS Office

Create, edit, and view Documents, Memos, Presentations, and Spreadsheets.

WPS.png

Folders

Number Item
1 Storage Device Display
2 Icons
3 File Type Menu
4 File Information
5 Main Display Area

Miracast

Miracast allows for wireless sharing of multimedia and screens of connected devices.

NOTE: There may be some compatibility issues related to the sender’s hardware driver and operating system (OS).

RS-232

This document describes the hardware interface spec and software protocols of RS-232 interface communication between ViewSonic LFD and PC or other control units with RS-232 protocol.

The protocol contains three command sections:

  • Set-Function
  • Get-Function
  • Remote control pass-through mode
NOTE: Below, “PC” represents all the control units that can send or receive the RS-232 protocol command.

Description

RS-232 Hardware Specification

ViewSonic LFD communication port on the rear side:

  1. Connector type: DSUB 9-Pin Male (or 3.5 mm barrel connector)
  2. Use of crossover (null modem) cable for connection
  3. Pin Assignment:
Pin # Signal Remark
Female DSUB 9-Pin 1 NC
Female DSUB.png
2 RXD Input to Display
3 TXD Output to Display
4 NC
5 GND
Male DSUB 9-Pin 6 NC
Male DSUB.png
7 NC
8 NC
9 NC Provide +5V/2A power for external specific dongle *3.0
frame GND
Item Signal Remark
3.5 mm barrel connector
(alternative for limited space)
Tip TXD Output to Display
3.5mm Barrel.png
Ring RXD Input to Display
Sleeve GND

LAN Hardware Specification

ViewSonic LFD communication port on the rear side:

  1. Connector type: 8P8C RJ45
  2. Pin assignment:
Pin # Signal Remark
LAN Spec.png
1 TX+ Output from Display
2 TX- Output from Display
3 RX+ Input to Display
4 BI_D3+ For 1G case
5 BI_D3- For 1G case
6 RX- Input to Display
7 BI_D4+ For 1G case
8 BI_D4- For 1G case
frame GND

RS-232 Communication Setting

  • Baud Rate Select: 9600bps (fixed)
  • Data bits: 8 bits (fixed)
  • Parity: None (fixed)
  • Stop Bits: 1(fixed)

LAN Communication Setting

  • Type: Ethernet
  • Protocol: TCP/IP
  • Port: 5000 (fixed)
  • Cross subnet: No
  • Logon Credentials: No

Command Message Reference
PC sends to LFD command packet followed by “CR”. Every time PC sends control command to Display, the Display shall respond as follows:

  1. If the message is received correctly it will send “+” (02Bh) followed by “CR” (00Dh)
  2. If the message is received incorrectly it will send “-” (02Dh) followed by “CR” (00Dh)

Protocol

Set-Function Listing

The PC can control the Display for specific actions. The Set-Function command allows you to control the Display behavior at a remote site through the RS-232 port. The Set-Function packet format consists of 9 bytes.

Set-Function Description:

Length Total Byte of Message excluding “CR”
LFD ID Identification for each of Display (01~98; default is 01)
ID “99” means to apply the set command for all connected displays. Under such circumstances, only ID#1 display has to reply.
The LFD ID can be set via the OSD menu for each Display.
Command Type Identify command type,
"s" (0x73h): Set Command
"+" (0x2Bh): Valid Command Reply
"-" (0x2Dh): Invalid Command Reply
Command Function command code: One byte ASCII code.
Value [1~3] Three bytes ASCII that defines the value.
CR 0x0D

Set-Function Format Send: (Command Type="s")

Name Length ID Command Type Command Value1 Value2 Value3 CR
Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte
Bytes Order 1 2~3 4 5 6 7 8 9

Reply: (Command Type="+" or "-")

Name Length ID Command Type CR
Byte Count 1 Byte 2 Byte 1 Byte 1 Byte
Bytes Order 1 2~3 4 5
NOTE: When PC applies command to all displays (ID=99), only the #1 set needs to reply by the name of ID=1.


Example 1: Set Brightness as 76 for Display (#02) and this; command is valid.

Send (Hex Format)

Name Length ID Command Type Command Value1 Value2 Value3 CR
Hex 0x38 0x30
0x32
0x73 0x24 0x30 0x37 0x36 0x0D

Reply (Hex Format)

Name Length ID Command Type CR
Hex 0x34 0x30
0x32
0x2B 0x0D

Example 2: Set Brightness as 75 for Display (#02) and this; command is NOT valid.

Send (Hex Format)

Name Length ID Command Type Command Value1 Value2 Value3 CR
Hex 0x38 0x30
0x32
0x73 0x24 0x30 0x37 0x35 0x0D

Reply (Hex Format)

Name Length ID Command Type CR
Hex 0x34 0x30
0x32
0x2D 0x0D

Set-Function Table

A. Basic Function

Set Function Length ID Command Command Value Range Comments
Type (ASCII) Code
(ASCII)
Code
(Hex)
(Three ASCII bytes)
Power On/Off
(Standby)
8 s ! 21 000: STBY
001: ON
1. The Power-on via LAN control may works only under specific mode. To see display UG for details. *3.1.1
2. “WOL by MAC address” may available as alternative.*3.2.1
Input Select 8 s " 22 000: TV
001: AV
002: S-Video
003: YPbPr
004: HDMI1
014: HDMI2
024: HDMI3
034: HDMI4
005: DVI
006: VGA1
016: VGA2
026: VGA3
007: Slot-in PC (OPS/SDM)/HDBT
008: Internal memory
009: DP
00A: Embedded/Main (Android)
1. No need for USB
2. For the case of two more same sources, the 2nd digital is used to indicate the extension.
3. The HEX of 00A is 30 30 41.
Brightness 8 s $ 24 000 ~ 100
900: Bright down (-1)
901: Bright up (+1)
*3.1.1
Backlight*3.2.0 8 A B 42 000~100 1. For Android platform whose main mode is controlled by backlight and the other sources are controlled by brightness.
2. Derived from Color calibration.
*3.2.0
Power Lock 8 s 4 34 000: Unlock
001: Lock
*See note in details
Volume 8 s 5 35 000 ~ 100
900: Volume down(-1)
901:Volume up(+1)
Mute 8 s 6 36 000: OFF
001: ON (mute)
Button Lock 8; s 8 38 000: Unlock
0001: Lock
*See note in details
Menu Lock 8 s > 3E 000: Unlock
001: Lock
*See note in details
Number *3.1.1 8 s @ 40 000~009
Key Pad *3.1.1 8 s A 41 000: UP
001: DOWN
002: LEFT
003: RIGHT
004: ENTER
005: INPUT
006: MENU/(EXIT)
007: EXIT
Remote Control 8 s B 42 000: Disable
001: Enable
002: Pass through
Disable: RCU will be no function
Enabled: RCU controls normally
Pass through: Display will bypass the RC code to connected device via the RS-232 port, but not react itself.
Restore Default 8 s ~ 7E 000 Recover to factory setting
NOTE:
1. Behavior at Lock Modes
Lock Mode Behavior
Button Lock 1. Lock all buttons on the front panel and RCU, except for “Power”
2. All the SET functions should be workable via RS-232, even the ones with according hot key in RCU like Mute,…etc.
MENU Lock 1. Lock “MENU’ key of front panel and RCU
2. The Factory and Hospitality modes should not be blocked for the model using MENU-combined key to enter these two modes. Alternative approach will be indicated separately if any limitation by model.
POWER Lock 1. Lock “POWER” key on the front and RCU.
2. The SET_POWER on/off should be workable via RS-232, but does not mean the POWER lock will be released under this case.
3. Can not be unlocked by reset in OSD setting
4. Will auto AC power-on in power-lock
5. Under power-lock, the set will not enter power saving when no PC signal and neither not turn off when no other video signals after 15 minutes.
Remote control disable Lock the RCU keys, but keep the front panel buttons workable.
2. Wake-on-LAN by MAC address as alternative for SET Power on
(Length=126 bytes)
6 Bytes 6 Bytes (#1) 6 Bytes (#2) ... 6 Bytes (#16) 24 Bytes
0xFF FF ... FF MAC address MAC address ... MAC address 0x00 00 ... 00

B. Optional Function

Set Function Length ID Command Command Value Range Comments
Type (ASCII) Code
(ASCII)
Code
(Hex)
(Three ASCII bytes)
Contrast 8 s # 23 000~100
Sharpness 8 s % 25 000~100
Color 8 s & 26 000~100
Tint 8 s ' 27 000~100
Backlight On_Off 8 s ( 29 000: Off
001: On
Color Mode 8 s ) 29 000: Normal
001: Warm
002: Cold
003: Personal
Surround Sound 8 s - 2D 000~100
Bass 8 s . 2E 000~100
Treble 8 s / 2F 000~100
Balance 8 s 0 30 000~100 050 is central
Picture Size 8 s 1 31 000: FULL (16:9)
001: NORMAL (4:3)
002: REAL (1:1)
*3.1.0
OSD language 8 s 2 32 000: English
001: French
002: Spanish
Could be extended for more supported languages by model
PIP-Mode 8 s 9 39 000: OFF
001: PIP(POP)
002: PBP
PIP-Sound select 8 s : 3A 000: Main
001: Sub
PIP-Position 8 s ; 3B 000: Up
001: Down
002: Left
003: Right
PIP-Input 8 s 7 37 *2.9 000: TV
001: AV
002: S-Video
003: YPbPr
004: HDMI1
014: HDMI2
024: HDMI3
034: HDMI4
005: DVI
006: VGA1
016: VGA2
026: VGA3
007: Slot-in PC (OPS/SDM)/HDBT
008: Internal memory
009: DP
00A: Embedded/Main (Android)
Value range is same as SET-Input select
Tiling-Mode 8 s P 50 000: OFF
001: ON
(for video wall)
Tiling-Compensation 8 s Q 51 000: OFF
001: ON
(for video wall)
Bezel width compensation
Tiling-H by V Monitors 8 s R 52 01x~09x: H
0x1~0x9: V
(for video wall)
1. 2nd digital for H monitors
2. 3rd digital for V monitors
Tiling-Position 8 s S 53 001~025 (for Video wall)
Copy the screen of Position# to identified display
Date: Year 8 s V 56 Y17~Y99 Last 2 digits
(20)17~(20)99
Date: Month 8 s V 56 M01~M12 2 digits
Date: Day 8 s V 56 D01~D31 2 digits
Time: Hour 8 s W 57 H00~H23 24-hr format. 2 digits.
Time: Min 8 s W 57 M00~M59 2 digits
Time: Sec 8 s W 57 S00~S59 2 digits
NOTE:
1. Tiling definition of H Monitors, V Monitors, and Position
RS232 Tiling.png
2. Set Date example
Date: 2017-3/15
Send: 0x 38 30 31 73 56 59 31 37 0D (“Y17”)
Send: 0x 38 30 31 73 56 4D 30 33 0D (“M03”)
Send: 0x 38 30 31 73 56 44 31 35 0D (“D15”)
3. Set Time example
Time: 16:27:59
Send: 0x 38 30 31 73 57 48 31 36 0D (“H16”)
Send: 0x 38 30 31 73 57 4D 32 37 0D (“M27”)
Send: 0x 38 30 31 73 57 53 35 39 0D (“S59”)

Get-Function Listing

The PC can interrogate the LFD for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000.

Get-Function Description:

Length Total Byte of Message excluding “CR”
TV/DS ID Identification for each of TV/DS (01~98; default is 01).
Command Type Identify command type,
"g" (0x67h): Get Command
"r" (0x72h): Valid Command Reply
"-" (0x2Dh): Invalid Command Reply
Command Function command code: One byte ASCII code.
Value [1~3] Three bytes ASCII that defines the value.
CR 0x0D

Get-Function Format Send: (Command Type="g")

Name Length ID Command Type Command Value1 Value2 Value3 CR
Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte
Bytes Order 1 2~3 4 5 6 7 8 9

Reply: (Command Type="r" or "-")
If the Command is valid, Command Type="r"

Name Length ID Command Type Command Value1 Value2 Value3 CR
Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte
Bytes Order 1 2~3 4 5 6 7 8 9

If the Command is NOT valid, Command Type="-"

Name Length ID Command Type CR
Byte Count 1 Byte 2 Byte 1 Byte 1 Byte
Bytes Order 1 2~3 4 5

Example 1: Get Brightness from TV-05 and this command is valid. The Brightness value is 67.

Send (Hex Format)

Name Length ID Command Type Command Value1 Value2 Value3 CR
Hex 0x38 0x30
0x35
0x67 0x62 0x30 0x30 0x30 0x0D

Reply (Hex Format)

Name Length ID Command Type Command Value1 Value2 Value3 CR
Hex 0x38 0x30
0x35
0x72 0x62 0x30 0x36 0x37 0x0D

Example 2: Get Color from Display (#05), but the Color command is not supported by this model.

Send (Hex Format)

Name Length ID Command Type Command Value1 Value2 Value3 CR
Hex 0x38 0x30
0x35
0x67 0x26 0x30 0x30 0x30 0x0D

Reply (Hex Format)

Name Length ID Command Type CR
Hex 0x34 0x30
0x35
0x2D 0x0D

Get-Function Table

A. Basic Function

Get Function Length ID Command Command Value Range Comments
Type (ASCII) Code
(ASCII)
Code
(Hex)
(Three ASCII bytes)
Get-Brightness 8 g b 62 000~100
Get-Backlight*3.2.0 8 a B 42 000~100 1. For Android platform whose main mode is controlled by backlight and the other sources are controlled by brightness.
2. Derived from Color calibration. *3.2.0
Get-Volume 8 g f 66 000~100
Get-Mute 8 g g 67 000: Off
001: On (muted)
Get-Input Select 8 g j 6A 000~100 1. 1st digit for signal detection: 0 means “no signal”; 1 means “signal detected”
2. 2nd &3rd digit: See Set-function table
Get-Power Status: ON/STBY 8 g l 6C 001: ON
000: STBY
Get-Remote Control S g n 6E 000: Disable
001: Enable
002: Pass through
Get RCU mode status
Get-Power Lock 8 g o 6F 000: Unlock
001: Lock
Get-Button Lock 8 g p 70 000: Unlock
001: Lock
Get-Menu Lock 8 g l 6C 000: Unlock
001: Lock
Get-ACK 8 g z 7A 000 This command is used to test the communication link
Get-Thermal 8 g 0 30 000~100:
0~+100 deg C
-01~-99:
-1~-99 deg C
Get-Operation time*3.2.0 8 g 1 31 000 1. Accumulated hours in 6-digit integer (000,001~ 999,999)*3.2.0
2. Can not be reset when FW update and Factory initiation*3.2.2
3. Reply in new 32-byte format*3.2.0
Get-Device name 8 g 4 34 000 Reply in new 32-byte format *3.2.0
Get-MAC address 8 g 5 35 000 (for the model with LAN)
Reply in new 32-byte format*3.2.0
Get-IP address*3.2.0 8 g 6 36 000 (for the model with LAN)
Reply in new 32-byte format*3.2.0
Get-Serial number *3.2.0 8 g 7 37 000 Reply in new 32-byte format *3.2.0
Get-FW version *3.2.0 8 g 8 38 000 Reply in new 32-byte format *3.2.0
NOTE:
1. Get Operation Hour example
Assumed the accumulated operation hour is 123,456 hrs
Send: 0x 38 30 31 67 31 30 30 30 0D (Get Operation hour)
Reply: 0x 32 30 31 72 31 31 32 33 34 35 36 00 00 … 00 00 0D
2. Get Device Name example
Assumed the device name is CDE-5500
Send: 0x 38 30 31 67 34 30 30 30 0D (Get Device Name)
Reply: 0x 32 30 31 72 34 43 44 45 2D 35 35 30 30 00 00 … 00 00 0D
Assumed the device name is “NMP-302#1”
Send: 0x 38 30 31 67 34 30 30 30 0D (Get Device Name)
Reply: 0x 32 30 31 72 34 4E 4D 50 2D 33 30 32 23 31 00 00 …00 00 0D
3. Get MAC address example
Assumed the MAC address is 00:11:22:aa:bb:cc
Send: 0x 38 30 31 67 35 30 30 30 0D (Get MAC add)
Reply: 0x 32 30 31 72 35 30 30 31 31 32 32 61 61 62 62 63 63 00 00…00 00 0D
4. Get IP address example
Assumed the IP address is 192.168.100.2
Send: 0x 38 30 31 67 36 30 30 30 0D (Get IP address)
Reply: 0x 32 30 31 72 36 31 39 32 2E 31 36 38 2E 31 30 30 2E 32 00 00…00 00 0D
5. Get Serial number example
Assumed the Serial number is ABC180212345
Send: 0x 38 30 31 67 37 30 30 30 0D (Get Serial number)
Reply: 0x 32 30 31 72 37 41 42 43 31 38 30 32 31 32 33 34 35 00 00…00 00 0D
6. Get FW version example
Assumed the FW version is 3.02.001
Send: 0x 38 30 31 67 38 30 30 30 0D (Get FW version)
Reply: 0x 32 30 31 72 38 33 2E 30 32 2E 30 30 31 00 00…00 00 0D

B. Optional Function

Get Function Length ID Command Command Value Range Comments
Type (ASCII) Code
(ASCII)
Code
(Hex)
(Three ASCII bytes)
Get-Contrast 8 g a 61 000 ~ 100
Get-Sharpness 8 g c 63 000 ~ 100
Get-Color 8 g d 64 000 ~ 100
Get-Tint 8 g e 65 000 ~ 100
Get_Backlight On_Off 8 g h 68 000: Off
001: On
Get-PIP Mode 8 g t 74 000: OFF
001: PIP (POP)
002: PBP
Get-PIP Input 8 g u 75 000~100 See Set-input select
Get-Tiling Mode 8 g v 76 000: OFF
001: ON
(for Video wall)
Get-Tiling Compensation 8 g w 77 000: OFF
001: ON
(for Video wall)
Bezel width compensation
Get-Tiling H by V Monitors 8 g x 78 01x~09x: H monitors
0x1~0x9: V monitors
(for Video wall)
1. 2nd digital for H monitors
2. 3rd digital for V monitors
Get-Tiling Position 8 g y 79 000: OFF
001~025
(for Video wall)
Copy the screen of Position# to identified display
Get-Date: Year 8 g 2 32 Y00~Y00 Last 2 digits
(20)17~(20)99
Get-Date: Month 8 g 2 32 M00~M00 2 digits
Get-Date: Day 8 g 2 32 D00~M00 2 digits
Get-Time: Hour 8 g 3 33 H00~H00 24-hr format. 2 digits.
Get-Time: Min 8 g 3 33 M00~M00 2 digits
Get-Time: Sec 8 g 3 33 S00~S00 2 digits
NOTE:
1. Get Date example
Assumed the current date of display#01 as below:
Date: 2017-3/15
Send: 0x 38 30 31 67 32 59 30 30 0D (Get Date:Year)
Reply: 0x 38 30 31 72 32 59 31 37 0D (“Y17”)
Send: 0x 38 30 31 67 32 4D 30 30 0D (Get Date:Month)
Reply: 0x 38 30 31 72 32 4D 30 33 0D (“M03”)
Send: 0x 38 30 31 67 32 44 30 30 0D (Get Date:Day)
Reply: 0x 38 30 31 72 32 44 31 35 0D (“D15”)
2. Get Time example
Assumed the current time of display#01 as below:
Time: 16:27:59
Send: 0x 38 30 31 67 33 48 30 30 0D (Get Time:Hour)
Reply: 0x 38 30 31 72 33 48 31 36 0D (“H16”)
Send: 0x 38 30 31 67 33 4D 30 30 0D (Get Time:Min)
Reply: 0x 38 30 31 72 33 4D 32 37 0D (“M27”)
Send: 0x 38 30 31 67 33 53 30 30 0D (Get Time:Sec)
Reply: 0x 38 30 31 72 33 53 35 39 0D (“S59”)
3. Get RS232 Version example
Assumed the version is 3.0.1
Send: 0x 38 30 31 67 36 30 30 30 0D (Get RS232 version)
Reply: 0x 38 30 31 72 36 33 30 31 0D (“301”)

C. Auto Reply *3.2.1
The display will send out the updated data/status automatically without getting a query from the host whenever the following data/status is changed by the user through any of the available ways like: remote control unit, front keys, or touch screen.

  • Power On/Off
  • Input Select
  • Brightness
  • Backlight
  • Volume
  • Mute On/Off

Remote Control Pass-Through Mode

When the PC sets the Display to Remote Control Pass through mode, the Display shall send a 7-byte packet (followed by “CR”) in response to remote control unit (RCU) button activation. In this mode the remote control shall have no effect on the Display function. For example: “Volume+” will not change the volume of the Display, but instead only sends the “Volume+” code to the PC over the RS-232 port.

IR Pass Through-Function format

Reply: (Command Type="p")

Name Length ID Command Type RCU Code1 (MSB) RCU Code2 (LSB) CR
Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte
Bytes Order 1 2~3 4 5 6 7

Example 1: Remote Control Pass-through when “VOL+” key is pressed for Display (#5)

Send (Hex Format)

Name Length ID Command Type RCU Code1 (MSB) RCU Code2 (LSB) CR
Hex 0x36 0x30
0x35
0x70 0x31 0x30 0x0D
Key Code (HEX) Basic
*3.1.1
Optional
*3.1.1
1 01 V
2 02 V
3 03 V
4 04 V
5 05 V
6 06 V
7 07 V
8 08 V
9 09 V
0 0A V
- 0B V
RECALL (LAST) 0C V
INFO (DISPLAY) 0D V
0E
ASPECT (ZOOM, SIZE) 0F V
VOLUME UP (+) 10 V
VOLUME DOWN (-) 11 V
MUTE 12 V
CHANNEL/PAGE UP (+)/BRIGHTNESS+ 13 V
CHANNEL/PAGE DOWN (-)/BRIGHTNESS- 14 V
POWER 15 V
SOURCES (INPUTS) 16 V
17
18
SLEEP 19 V
MENU 1A V
UP 1B V
DOWN 1C V
LEFT (-) 1D V
RIGHT (+) 1E V
OK (ENTER, SET) 1F V
EXIT 20 V
21
22
23
24
25
26
27
28
29
2A
2B
RED (F1) 2C
GREEN (F2) 2D
YELLOW (F3) 2E
BLUE (F4) 2F
NOTE:
1. This IR-pass-through code is different from the RCU key code.
2. Special control sequence for POWER key under IR-pass through mode.
2-1. When Display is OFF and receives the IR POWER code: Display will turn itself on, then forward the POWER code to the host via RS-232.
2-2. When Display is ON and receives the IR POWER code: Display will forward the POWER code to the host via RS-232, then turn off itself.
2-3. When SET-POWER LOCK is enabled, the Display will not respond to POWER key pressing.
3. The VOLUME UP and VOLUME DOWN code will repeatedly output when you press and hold the keys.

Technical Specifications

IFP70 1.png
Model No. P/N
VS17729 IFP6570
VS17710 IFP8670
Item Category Specifications
Model IFP6570 IFP8670
Screen Size 65" 86"
Input Signal 1 x Type C
1 x HDMI
1 x DisplayPort
1 x PC audio
1 x RJ45
Output Signal 1 x HDMI
1 x Earphone
1 x SPDIF
Speaker Output 10W x 2, 15W Subwoofer x 1
RS-232 RS-232 Communication
Power Voltage 100V-240V AC 50/60Hz
Operating Conditons Temperature 32° F to 104° F (0° C to 40° C)
Humidity 20%~80% non-condensing
Altitude ≤ 2,000 m
Storage Conditions Temperature -4° F to 140° F (-20° C to 60° C)
Humidity 10%~90% non-condensing
Altitude ≤ 2,000 m
Dimensions Physical (mm) 1493 x 883 x 84 1962 x 1146 x 84
Weight Physical (kg) 43 73
Power Consumption On 404.19W 702W
Off <0.5W <0.5W

Display Modes

VGA Mode

Resolution Refresh Rate (@)
640 x 480 60Hz, 72Hz, 75Hz
720 x 400 70Hz
800 x 600 56Hz, 60Hz, 72Hz, 75Hz
832 x 624 75Hz
1024 x 768 60Hz, 70Hz, 75Hz
1152 x 864 60Hz, 75Hz
1152 x 870 75Hz
1280 x 768 60Hz, 75Hz
1280 x 960 60Hz
1280 x 1024 60Hz, 75Hz
1360 x 768 60Hz
1366 x 768 60Hz
1400 x 1050 60Hz, 75Hz
1440 x 900 60Hz, 75Hz
1600 x 1200 60Hz
1680 x 1050 60Hz
1920 x 1080 60Hz
1920 x 1200 60Hz

HDMI Mode

Resolution Refresh Rate (@)
640 x 480 60Hz, 72Hz, 75Hz
720 x 400 70Hz
800 x 600 56Hz, 60Hz, 72Hz, 75Hz
1024 x 768 60Hz, 70Hz, 75Hz
1280 x 800 60Hz
1280 x 1024 60Hz
1360 x 768 60Hz
1440 x 900 60Hz
1680 x 1050 60Hz
1920 x 1080 60Hz
3840 x 2160 30Hz, 60Hz
480i 60Hz
480p 59Hz, 60Hz
576i 50Hz
576p 50Hz
720p 50Hz, 60Hz
1080i 50Hz, 60Hz
1080p 50Hz, 60Hz

Compliance Information

This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit.

FCC Compliant Statement

This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

Industry Canada Statement

CAN ICES-3 (B)/NMB-3(B)

The device contains FCC ID: 2AFG6-SP20 and IC ID: 2216-SP20

CE Conformity for European Countries

Ce-mark.png

The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.

The following information is only for EU-member states:

WEEE Logo.gif

The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Substance Proposed Maximum Concentration Actual Concentration
Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
Hexavalent Chromium (Cr6⁺) 0.1% < 0.1%
Polybrominated biphenyls (PBB) 0.1% < 0.1%
Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1%
Bis (2-ethylhexyl) phthalate (DEHP) 0.1% < 0.1%
Butyl benzyl phthalate (BBP) 0.1% < 0.1%
Dibutyl phthalate (DBP) 0.1% < 0.1%
Diisobutyl phthalate (DIBP) 0.1% < 0.1%

Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below. Examples of exempted components are:

  • Copper alloy containing up to 4% lead by weight.
  • Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
  • Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.
  • Lead in dielectric ceramic in capacitors for a rated voltage of 125V AC or 250V DC or higher.

ENERGY STAR® statement

ENERGY STAR® is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. Products that earn the ENERGY STAR® prevent greenhouse gas emissions by meeting strict energy efficiency criteria or requirements set by the U.S. Environmental Protection Agency.

As an ENERGY STAR® Partner, ViewSonic is determined to meet the ENERGY STAR® Guidelines and mark all certified models with the ENERGY STAR® logo.

The following logo appears on all ENERGY STAR®-certified models:

Energy Star.jpg
NOTE: The power management features significantly reduce energy consumption when the product is not in use. Power management allows the device to automatically enter a low power “sleep” mode after a defined period of inactivity. And the power management features also enter Sleep Mode or Off Mode within 5 minutes of being disconnected from a host computer. Please note any change in energy settings will increase energy consumption.

Indian Restriction of Hazardous Substances

Restriction on Hazardous Substances statement (India). This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

Product Disposal at End of Product Life

ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic® website to learn more.

USA & Canada
http://www.viewsonic.com/company/green/recycle-program/

Europe
http://www.viewsoniceurope.com/eu/support/call-desk/

Taiwan
https://recycle.epa.gov.tw/

Copyright Information

Copyright© ViewSonic® Corporation, 2019. All rights reserved.

Macintosh and Power Macintosh are registered trademarks of Apple Inc.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries.

ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic® Corporation.

VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.

ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).

As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic® Corporation.

IFP70_UG_ENG_1a_2019-10-23

Customer Service Contact Information

For technical support or product service, see the table below or contact your reseller.

You will need the product's serial number

Asia Pacific & Africa

Country / Region Website
Australia https://viewsonic.com/au/
Bangladesh https://www.viewsonic.com/bd/
中囯(China) https://www.viewsonic.com.cn
香港 (繁體中文) https://www.viewsonic.com/hk/
Hong Kong (English) https://www.viewsonic.com/hk-en/
India https://www.viewsonic.com/in/
Indonesia https://www.viewsonic.com/id/
Israel https://www.viewsonic.com/il/
日本 (Japan) https://www.viewsonic.com/jp/
Korea https://www.viewsonic.com/kr/
Malaysia https://www.viewsonic.com/my/
Middle East https://www.viewsonic.com/me/
Myanmar https://www.viewsonic.com/mm/
Nepal https://www.viewsonic.com/np/
New Zealand https://www.viewsonic.com/nz/
Pakistan https://www.viewsonic.com/pk/
Philippines https://www.viewsonic.com/ph/
Singapore https://www.viewsonic.com/sg/
臺灣 (Taiwan) https://www.viewsonic.com/tw/
ประเทศไทย (Thailand) https://www.viewsonic.com/th/
Việt Nam https://www.viewsonic.com/vn/
South Africa & Mauritius https://www.viewsonic.com/za/

Americas

Country / Region Website
United States https://www.viewsonic.com/us/
Canada https://www.viewsonic.com/us/
Latin America https://www.viewsonic.com/la/

Europe

Country / Region Website
Europe https://www.viewsonic.com/eu/
France https://www.viewsonic.com/fr/
Deutschland https://www.viewsonic.com/de/
Қазақстан https://www.viewsonic.com/kz/
Россия https://www.viewsonic.com/ru/
España https://www.viewsonic.com/es/
Türkiye https://www.viewsonic.com/tr/
Україна https://www.viewsonic.com/ua/
United Kingdom https://www.viewsonic.com/uk/


Limited Warranty

ViewSonic® Smart White Board

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components. The repair or replacement unit or parts or components will be covered by the balance of the time remaining on the customer’s original limited warranty and the warranty period will not be extended. ViewSonic® provides no warranty for any third-party software whether included with the product or installed by the customer, installation of any unauthorized hardware parts or components (e.g. Projector Lamps). (Please refer to: “What the warranty excludes and does not cover” section).

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty excludes and does not cover:

  • Any product on which the serial number has been defaced, modified, or removed.
  • Damage, deterioration, or malfunction resulting from:
    • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
    • Repair or attempted repair by anyone not authorized by ViewSonic®.
    • Damage to or loss of any programs, data, or removable storage media.
    • Normal wear and tear.
    • Removal or installation of the product.
  • Software or data loss occurring during repair or replacement.
  • Any damage of the product due to shipment.
  • Causes external to the product, such as electric power fluctuations or failure.
  • Use of supplies or parts not meeting ViewSonic’s specifications.
  • Failure of owner to perform periodic product maintenance as stated in the User Guide.
  • Any other cause which does not relate to a product defect.
  • Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in).
  • Software - Any third-party software included with the product or installed by the customer.
  • Hardware/Accessories/Parts/Components – Installation of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps).
  • Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in the product User Guide.
  • Removal, installation, and set-up service charges, including wall-mounting of the product.

How to get service:

  • For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number.
  • To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
  • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®.
  • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

  • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
  • Any other damages, whether incidental, consequential or otherwise.
  • Any claim against the customer by any other party.
  • Repair or attempted repair by anyone not authorized by ViewSonic®.

Effect of state law:

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer.

The warranty period for this product in mainland China (Hong Kong, Macao, and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.

For users in Europe and Russia, full details of warranty provided can be found at: http://www.viewsonic.com/eu/ under “Support/Warranty Information”.

Mexico Limited Warranty

ViewSonic® Smart White Board

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty excludes and does not cover:

  • Any product on which the serial number has been defaced, modified or removed.
  • Damage, deterioration, or malfunction resulting from:
    • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
    • Causes external to the product, such as electrical power fluctuations or failure.
    • Use of supplies or parts not meeting ViewSonic®’s specifications.
    • Normal wear and tear.
    • Any other cause which does not relate to a product defect.
  • Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.
  • Removal, installation, insurance, and set-up service charges.

How to get service:

  • For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
  • To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
  • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center.
  • Round trip transportation costs for in-warranty products will be paid by ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

  • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
  • Any other damages, whether incidental, consequential or otherwise.
  • Any claim against the customer by any other party.
  • Repair or attempted repair by anyone not authorized by ViewSonic®.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: disc2@hmo.megared.net.mx

Villahermosa:
Compumantenimietnos Garantizados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: compumantenimientos@prodigy.net.mx

Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: datos@puebla.megared.net.mx

Veracruz, Ver.:
CONEXION Y DESARROLLO, S.A DE C.V. Av.
Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: gacosta@qplus.com.mx

Chihuahua:
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: Cefeo@soluglobales.com

Cuernavaca:
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: aquevedo@compusupportcva.com

Distrito Federal:
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : gacosta@qplus.com.mx

Guadalajara, Jal.:
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: mmiranda@servicrece.com

Guerrero Acapulco:
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627

Monterrey:
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: aydeem@gps1.com.mx

MERIDA:
ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: (52) 999-925-1916
E-Mail: rrrb@sureste.com

Oaxaca, Oax.:
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Fax: 01(52)95-15-13-67-00
E-Mail. gpotai2001@hotmail.com

Tijuana:
STD
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembr
Tijuana, Mexico

FOR USA SUPPORT:
ViewSonic® Corporation
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: 800-688-6688
http://www.viewsonic.com

Using the ViewBoard Safely

Please read the following Safety Precautions before you start using the device.

  • Keep this user guide in a safe place for later reference.
  • Read all warnings and follow all instructions.
  • Do not use the device near water. To reduce the risk of fire or electric shock, do not expose the device to moisture.
  • Never remove the rear cover. This display contains high-voltage parts. You may be seriously injured if you touch them.
  • Avoid exposing the device to direct sunlight or other sources of sustained heat.
  • Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that may increase the temperature of the device to dangerous levels.
  • Use a soft, dry cloth to clean the external housing.
  • When moving the device, be careful not to drop or bump the device on anything.
  • Do not place the device on an uneven or unstable surface. The device may fall over resulting in an injury or a malfunction.
  • Do not place any heavy objects on the device or connection cables.
  • If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device.
  • The device is a monitor with an LED backlight intended for general office use.
  • Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, obtain an adapter and do not attempt to force the plug into the outlet.
  • When connecting to a power outlet, DO NOT remove the grounding prong. Please ensure grounding prongs are NEVER REMOVED.
  • Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment. Ensure that the power outlet is located near the equipment so that it is easily accessible.
  • Only use attachments/accessories specified by the manufacturer.
Cart Safety.png
  • When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over.
  • Disconnect the power plug from the AC outlet if the device is not being used for a long period of time.
  • Place the device in a well-ventilated area. Do not place anything on the device that prevents heat dissipation.
ViewBoard Ventilation.png
  • Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as:
    • if the power supply cord or plug is damaged
    • if liquid is spilled onto or objects fall in the unit
    • if the unit is exposed to moisture
    • if the unit does not operate normally or has been dropped

CAUTION

Immediately unplug your device from the wall outlet and refer servicing to a qualified service personnel under the following conditions:

  • When the power supply cord or plug is damaged.
  • If liquid has been spilled onto or objects have fallen into the unit.
  • If the unit has been exposed to moisture.
  • If the unit does not operate normally or has been dropped.

Never place the device in an unstable location. The device may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

  • Using cabinets or stands recommended by the manufacturer of the device.
  • Only using furniture that can safely support the device.
  • Ensuring the device is not overhanging the edge of the supporting furniture.
  • Not placing the device on tall furniture (e.g., cupboards or bookcases) without anchoring both the furniture and the device to a suitable support.
  • Not placing the device on cloth or other materials that may be located between the device and supporting furniture.
  • Educating children about the dangers of climbing on furniture to reach the device or its controls.

If the existing device is going to be retained and relocated, the same considerations as above should be applied.

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Troubleshooting Common Problems

General

Problem or Issue Possible Solutions
Remote Control is not working
  1. Check whether something is obstructing the display’s remote control receiver.
  2. Check whether the batteries in the remote control are installed correctly.
  3. Check whether the batteries need to be replaced.
The unit turns off unexpectedly
  1. Check whether Sleep mode is enabled.
  2. Check if there is a power outage in your area.
  3. Turn on the display and see if the problem is with the signal and control system.

PC Mode

Problem or Issue Possible Solutions
No PC signal
  1. Check the display settings.
  2. Check the display resolution.
  3. Adjust the Hs &Vs (synchronization) settings using the OSD menu.
Background streaking
  1. Choose auto adjust.
  2. Adjust clock and phase.
False color
  1. Check the VGA connection.
  2. Adjust the chroma, brightness, and contrast settings.
Unsupported format
  1. Choose auto adjust.
  2. Adjust clock and phase settings.

Touch Function

Problem or Issue Possible Solutions
Touch function is not responding
  1. Check that drivers are installed correctly.
  2. Reinstall driver(s).
  3. Check setup and align it.
  4. Check whether the touch pen is working properly.

Video Not Working Properly

Problem or Issue Possible Solutions
No picture / No sound
  1. Check the Power status.
  2. Check the signal cable.
  3. Check that the internal PC is installed correctly.
Picture is unclear or cuts in and out
  1. Check the signal cable.
  2. Check if other electronics are interrupting the signal.
Poor quality picture
  1. Adjust chroma, brightness, and contrast settings in the menu.
  2. Check the signal cable.

Audio Not Working Properly

Problem or Issue Possible Solutions
No sound
  1. Press the Mute/Unmute button.
  2. Adjust the volume.
  3. Check the audio cable.
One speaker only
  1. Adjust the sound balance in the menu.
  2. Check the sound control panel settings of the computer.
  3. Check the audio cable.
NOTE: SPDIF and Audio Out only work in Embd Player, HDMI, and DisplayPort (DP) channels.

Maintaining the ViewBoard

General Precautions

  • Make sure the device is turned off and the power cable is unplugged from the power outlet.
  • Never spray or pour any liquid directly onto the screen or case.
  • Handle the device with care, as a darker-colored device, if scuffed, may show marks more clearly than a lighter-colored device.
  • Do not use the system continuously for long periods of time.

Cleaning the Screen

  • Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
  • If the screen is still not clean, apply a small amount of non-ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth; then wipe the screen.

Cleaning the Case

  • Use a soft, dry cloth.
  • If the case is still not clean, apply a small amount of non-ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.

Disclaimer

  • ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the device.
  • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.
If condensation appears between the glass and the panel, keep the display turned on until the moisture disappears.