IFP70 Series

    From ViewSonic User Guide Database

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    Package Contents

    Wall Mount Kit Specifications (VESA)

    Please follow the instructions in the wall mount installation guide to install your wall mount or mobile mount bracket. If attaching to other building materials, please contact your nearest dealer.

    Wall Mount Kit Specifications
    Model VESA Spec. (A x B) Standard Screw (C x D) Quantity
    IFP6570 - 65" 600 x 400 mm M8 x 25 mm 4
    IFP8670 - 86" 800 x 600 mm M8 x 25 mm 4
    Do not use screws that are longer than the standard dimension, as they may cause damage to the inside of the display.

    Product Overview

    Front Panel | Control Panel

    IFP70 Front Panel and Control Panel

    Rear Panel

    IFP70 Rear Panel
    Number Description
    1 Sensor hub to monitor temperature, humidity, luminosity, and PIR (motion sensor)
    2 Camera
    3 Microphone
    4 Smart Pen and Charger
    5 Windows button
    6 Source select
    7 Decrease the Volume
    8 Increase the Volume
    9 Speaker Mute
    10 Microphone Mute
    11 Turn On/Off the device
    Tape to enter Energy Saving Mode
    Press and hold for at least two (2) seconds to enter Standby Mode
    12 Remote Control Receiver
    13 Power Indicator Light
    14 Sensor Hub Port
    15 Speaker

    I/O Panel

    Lower Right Side

    IFP70 I/O Panel


    Bottom Right

    IFP70 I/O Panel


    Bottom Left

    IFP70 I/O Panel
    Number Port Description
    1 USB Type-C Charging support up to 60W, OTG, data transmission, network signal output, and an extension for audio and video. [ 20V dc/3A ]
    2 HDMI OUT Connect to devices with HDMI input function.
    3 HDMI IN High definition input; connect to PC with HDMI output, set-top box, or other video device.
    4 USB 3.0 Connect USB devices such as hard disks, keyboard, mouse, etc. [ 5V dc/0.9A ]
    5 TOUCH
    • Touch signal output to external PC.
    • Network signal output to external PC when the Embedded Player has LAN port input.
    • After connection (with external PC), the external PC’s audio can be played through the ViewBoard, and the external PC’s audio can be controlled by the audio button of the ViewBoard.
    • After connection (with external PC), the device connected to the USB 3.0 port can be directly used by an external PC.
    6 DisplayPort Connect to devices with DisplayPort output function.
    7 SPDIF Multichannel sound via optical signals.
    8 RS-232 Serial interface; used for mutual transfer of data between devices.
    9 AUDIO OUT Audio output to an external speaker.
    10 LAN Standard RJ45 (10M/100M/1G) Internet connection interface.
    NOTE: This network port is used for the Embedded Player and slot-in PC.
    11 USB 2.0 Connect USB devices such as hard disks, keyboard, mouse, etc. [ 5V dc/0.5A ]
    12 AC Switch Turn on/off AC power supply
    “I” = Power on, “O” = Power off
    13 AC IN AC power input

    Smart Pen and Charger

    Charger

    The charger is magnetically attached to the lower right side of the ViewBoard. Connect the charger to the USB 3.0 port on the side of the panel.

    IFP70 Smart Pen Charger.svg

    Button Functions of Smart Pen

    IFP70 Smart Pen Numbers.svg
    Number Description
    1 Eraser
    2 Previous Page
    3 Next Page
    4 Laser Pointer
    5 LED Indicator
    NOTE: After the charger has been connected to the ViewBoard, the button functions of the Smart Pen can be used.

    Pairing/Unpairing

    To pair/unpair the Smart Pen with the ViewBoard:

    1. Go to: Settings > Personal > Smart Pen Setting.
    2. To Pair: Press the 2 and 4 button on the Smart Pen at the same time. The LED indicator will go from solid white to flashing orange, and finally off when paired.
    3. To Unpair: Press the 3 and 4 button on the Smart Pen at the same time. The LED indicator will go from flashing orange to solid white, and finally off when unpaired.
    NOTE: The connection status and moving speed can be viewed and adjusted as well.

    Charging

    As shown below, the Smart Pen will charge automatically by inserting it into the charger that is connected to the ViewBoard.

    IFP70 Smart Pen and Charger Charging.png
    NOTE: Two (2) hours of charge will yield eight (8) hours of Smart Pen use.

    Sensor Hub

    Once installed, and WCD mode is activated, the sensor hub will collect environmental data (Temperature, Humidity, luminosity, and PIR) and display it on-screen.

    IFP70 Sensor Hub.svg

    Installation

    To install the sensor hub:

    1. Insert the prongs on the bottom of the sensor into the top, upper left of the ViewBoard.
    2. Secure the sensor with the additional two screws.

    WCD Mode

    When activated, WCD mode will display the environmental data (Temperature, Humidity, luminosity, and PIR) supplied by the sensor hub on-screen.

    To activate WCD mode:

    1. Go to: Settings > System > System Settings.
    2. Select WCD sensor hub to toggle WCD On or Off.
    3. When WCD and Sensor data notification are turned on, the environmental data will be displayed on-screen.
    4. Touching the environmental data will launch a more detailed overview of the collected data.
    NOTE: When powered off/the backlight is off (standby mode), if the PIR sensors detect movement after standing by for 20 seconds it will turn on automatically.

    Camera

    The camera is magnetically attached to the top middle of the ViewBoard. Connect the camera to the USB 3.0 port on the side of the panel as shown below.

    IFP70 Camera.svg
    NOTE: A USB cable of at least two (2) meters should be used.
    IFP70 Camera Connection.svg

    Remote Control Overview

    Remote Control
    Number Description
    1 Power On/Off
    2 Mute/Unmute
    3 Sleep Mode
    4 For Non-Android sources; display current input source information
    5 Blank Screen
    6 Freeze Screen
    7 Numeric Input Buttons
    8 Slot-in computer space bar, Alt+Tab
    9 Slot-in computer, close program window
    10 Input source selection
    11 Back to slot-in system main interface
    12 For Android, access Settings; for other sources, access Touch Menu settings
    13 Screen capture
    14 PC [Tab] button
    15 Switch to slot-in PC desktop
    16 PC [Backspace] button
    17 PC [Windows] button
    18 PC [Menu] button
    19 Scroll Up
    20 Scroll Left
    21 Scroll Right
    22 Scroll Down
    23 Confirm selection/state
    24 Writing software setup
    25 Shortcut button to exit dialogue boxes
    26 Return button
    27 PC [Space] button
    28 CH+: PC previous page
    CH-: PC next page
    29 Increase/Decrease volume
    30 Built-in computer F1 - F12 function button
    NOTE: All computer-related function keys are not available without a slot-in computer.

    Remote Control Effective Range

    The working range of the remote control is shown here. It has an effective range of 8 meters, 30° degrees left and right. Ensure there is nothing obstructing the remote control’s signal to the receiver.

    Effective Range of the Remote Control

    Replacing the Batteries of the Remote Control

    1. Remove the cover on the rear of the remote control.
    2. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the “+” on the battery post.
    3. Replace the cover by aligning it with the slot on the remote control and snapping the latch shut.
    Replacing the Batteries of the Remote Control
    There is a risk of explosion if batteries are replaced with the incorrect type.
    NOTE:
    • It is recommended that you do not mix battery types.
    • Always dispose of old batteries in an environmentally friendly way. Contact your local government for more information on how to dispose of batteries safely.

    Using Gestures

    Touch gestures allow the user to use pre-determined commands without using a keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect objects, change the location of an object, access settings, erase digital ink, and much more.

    NOTE: Gesture availability will vary based on the application.


    Select and Deselect an Object (Clicking)
    Press and release the ViewBoard to select/deselect options or objects. This is like a single, standard left mouse click.
    Single Click
    Display Menu Options (Right-Clicking)
    Press and hold the ViewBoard with your finger. This is like a single, standard right mouse click.
    Right Click
    Double-Clicking
    Quickly press and release twice in the same location on the ViewBoard. This is like a double, standard left mouse click.
    Double Click
    Moving an Object
    Press and hold the object on the ViewBoard and slowly drag it with your finger to your desired location.
    Drag
    Erasing Digital Ink
    Use your flattened hand, palm, or fist on the ViewBoard and move your hand across the area which you wish to erase.
    Erase
    Swipe Up for General Settings
    Swipe up from the bottom of the ViewBoard to launch the General Settings.
    Swipe Up

    Connecting External Devices and Touch Connection

    Connecting External Devices

    USB Type-C Connection

    To connect via USB Type-C:

    • Connect a Type C cable from your external device to the Type C port on the ViewBoard.

    DisplayPort Connection

    To connect via DisplayPort:

    1. Connect a DisplayPort cable from your external device to the DisplayPort port on the ViewBoard.
    2. Connect a USB cable to the external device from the TOUCH port of the ViewBoard.

    HDMI Connection

    To connect via HDMI:

    1. Connect an HDMI cable from your external device to the HDMI IN port on the ViewBoard.
    2. Connect a USB cable to the external device from the TOUCH port of the ViewBoard.

    RS-232 Connection

    RS-232 Connection

    When you use a RS-232 serial port cable to connect your display to an external computer certain functions can be controlled remotely by the PC, including Power On/Off, Volume adjustment, Input select, Brightness, and more.

    USB and Networking Connections

    Just like any PC, it is easy to connect various USB devices and other peripherals to your ViewBoard.

    USB Peripherals

    USB Connection

    Plug the USB device cable into the USB port.

    Networking Connection

    Network Connection

    Plug the network cable into the LAN port.

    Media Player Connection

    Media Player Connection

    To connect a media player:

    1. Connect the HDMI cable to the HDMI ports on your ViewBoard and peripheral device.
    2. Plug in the power cord of your ViewBoard, and turn on the power supply switch.
    3. Press the Power button on the right-hand side of the ViewBoard to turn the screen on.
    4. Press the INPUT button on the remote control and switch to the “HDMI” input source.

    SPDIF Connection

    SPDIF Connection

    To connect to an external sound system:

    1. Connect an optical cable from the SPDIF port to your sound system’s optical connector.
    2. Plug in the power cord of your ViewBoard, and turn on the rear-panel power supply switch.
    3. Press the Power button on the right-hand side of the ViewBoard to turn the screen on.

    Video Output Connection

    Video Output Connection

    To output video via a display device:

    1. Connect an HDMI cable to the HDMI IN port of your display device, and the other end to the HDMI OUT port of your ViewBoard.
    2. Plug in the power cord of your ViewBoard, and turn on the power supply switch.
    3. Press the Power button on the right-hand side of the ViewBoard to turn the screen on.

    Power On/Off your ViewBoard

    Powering On/Off
    1. Ensure the power cord is connected, plugged into a power outlet, and the power switch is in the “On” position.
    2. Press the Power button to turn on the ViewBoard.
    3. To turn the ViewBoard off, press and hold the Power button.

    Initial Launch Setup

    When you first turn on your ViewBoard, an initial setup wizard will launch.

    1. Select your Language.
    2. Setup and verify your LAN connection.
    3. Select your Time Zone to set the Date and Time.
    4. Select your preferred System Mode.
    5. Accept or Decline the Privacy and Copyright Protection Terms.

    vLauncher - Customizable Welcome Screen

    IFP70 Home Screen.png
    NOTE: ViewBoard offers two background themes, Corporate and Education.

    Toolbar

    Toolbar trigger icons are on the edge of the ViewBoard launcher providing access to your tools.

    IFP70 Home Toolbar.svg

    To launch a tool:

    1. Tap a Toolbar trigger icon.
    2. Tap on your desired tool icon.
    IFP70 Home Toolbar Closeup.png
    NOTE: The default toolbar setting is to be available for all input sources; however, users can go to: Settings > Personal > Other Settings to adjust the options: (1) available for all input sources, (2) available for all input sources, except for PC, and (3) disable the tool bar.

    Toolbar Icons

    Icon Description
    IFP70 Icon Return.png
    Return to the previous operation screen
    IFP70 Icon Home.png
    Return to the Home Screen of the Embedded Player
    IFP70 Icon Display.png
    Display all embedded applications that are being used
    IFP70 Icon MVB.png
    Launch myViewBoard
    IFP70 Icon Pen.png
    Access the Pen, Highlighter, Clear, and Save options
    IFP70 Icon Pen Tools.png
    1. Digital Pen
    Annotate the overlay of any input source with red, black, blue, or green ink.
    NOTE: The default digital pen setting supports up to 10-point writing.
    2. Digital Highlighter
    Mark and highlight with four colors: yellow, orange, blue, and green.
    NOTE: The default digital highlighter setting supports up to 10-point marking.
    3. Brush
    Clears all the digital ink on the screen.
    4. Save As
    Save the on-screen image onto the internal storage.
    5. Writing Mode
    Transparent mode: Screen won't be frozen, the screen resolution won't be reduced to 1080p.
    6. Picture Save Setting
    Speed Priority: Save the on-screen image as 1920 x 1080; fast save speed.
    Quality Priority: Save the on-screen image as 3840 x 2160; save time will take up to 10 seconds.
    NOTE: In opaque mode, the user cannot select the picture save setting.
    7. Close
    Close the digital pen icon.
    IFP70 Icon Freeze.png
    Convert the currently displayed content into a still image; then you can zoom in or zoom out
    IFP70 Icon Freeze Tools.png
    1. Zoom In
    Enlarge the captured image.
    NOTE: The screen resolution will be reduced after zooming in.
    2. Zoom Out
    Shrink the captured image.
    3. Back to Full Screen
    Reset the Zoom In/Zoom Out effects to the original full screen.
    4. Close
    Close the icon.
    IFP70 Icon Tools.png
    View more applications within the ViewBoard tool bar
    IFP70 Icon Tools Tools.png
    1. Spotlight
    Highlight the focus content zone. Tap the Setting icon to adjust the spotlight size and alpha blending effect.
    IFP70 Spotlight.png
    2. Countdown
    • Access the countdown timer with an optional alarm setting. Touch and swipe to adjust the numeric values, then click Start.
    • At any time, the countdown timer can be paused, resumed, or reset.
    • The timer will reduce in size and move to the lower-center of the screen automatically when the user touches another area. Touching the timer again will return it to its normal size and original location.
    3. Stopwatch
    • Tapping Start will initiate the stopwatch.
    • At any time, the stopwatch can be paused, resumed, split, or reset.
    • The stopwatch will reduce in size and move to the lower-center of the screen automatically when the user touches another area. Touching the stopwatch again will return it to its normal size and original location.
    4. Air Class
    Interactive teaching tool for classroom usage.
    5. Folder
    Access the Folder function and retrieve documents.

    On-Screen Display (OSD) Menu

    Access General Settings, Input Settings, and Widgets through the OSD Menu.

    ViewBoard has two options for opening the OSD Menu:

    Option 1
    Swipe up from the bottom of the screen.

    IFP70 OSD Menu Long Press.png

    Option 2
    Press the INPUT button on the remote control.

    IFP70 OSD Menu Input.png

    General Settings

    IFP70 General Settings.svg

    To select an Input Source:

    1. Press INPUT on the remote control to display the General Setting menu, then press ▼ to enter the Input Source menu.
    2. Press ▼/▲/◄/► to select the input source you want.
    3. Press ENTER on the remote control, or touch the input source.
    4. Press EPG/BACK on the remote control, or touch a blank area outside of the menu to exit.
    NOTE: PC source will only display when the slot-in computer is connected.

    To adjust the Backlight and enable/disable Flicker Free:

    1. Press INPUT on the remote control to display the General Settings menu.
    2. Drag the brightness slider directly to adjust the backlight value, and/or touch the Flicker Free icon to enable/disable the function.
    3. Press EPG/BACK on the remote control, or touch a blank area outside of the menu to exit.

    To adjust the Volume:

    1. Press INPUT on the remote control to display the General Settings menu.
    2. Drag the volume slider directly to adjust the value.
    3. Press Mute on the remote control to enable or disable the mute function.
    4. Press EPG/BACK on the remote control, or touch a blank area outside of the menu to exit.

    Detailed Settings

    Press MENU on the remote control or select the More Settings icon on the General Setting menu to launch the Detailed Settings menu. Detailed Settings include: Audio, Screen, and Display.

    NOTE: For non-Android inputs only.

    Audio Settings

    IFP70 Audio Settings Menu.svg
    1. Press ► on the remote control and select the Audio menu.
    2. Press ▼/▲/◄/► on the remote control or directly touch the option to select it.
    3. Adjust the Volume, Bass, Treble, and Balance directly by touching and adjusting each value, or with the remote control by pressing ENTER and using ◄/► to adjust the option.
    4. Touch the Mute slider directly to enable/disable mute, or press Mute on the remote control.
    5. Press EPG/BACK on the remote control, or touch a blank area outside of the menu to exit.

    Screen Settings

    IFP70 Screen Settings Menu.svg
    1. Press ► on the remote control and select the Screen menu.
    2. Press ▼/▲/◄/► on the remote control or directly touch the option to select it.
    3. Adjust your preference by touching each value directly, or with the remote control by pressing ENTER.
    4. Press EPG/BACK on the remote control, or touch a blank area outside of the menu to exit.
    NOTE:
    • Burn-in (Image Sticking) Protection
    To reduce the possibility of screen burn-in, this unit is equipped with image sticking protection technology. If the screen displays a still image for a certain period of time you define, the device activates a screen saver to prevent the formation of burnt in ghost images on the screen. Image sticking protection moves the picture slightly on the screen. The image sticking protection time setting allows you to program the time between movements of the picture in minutes.

    Display Settings

    IFP70 Display Settings Menu.svg
    1. Press ► on the remote control and select the Display menu.
    2. Press ▼/▲/◄/► on the remote control or directly touch the option to select it.
    3. Adjust the Brightness, Contrast, Hue, and Sharpness directly by touching and adjusting each value, or with the remote control by pressing ENTER and using ◄/► to adjust the option.
    4. Drag the blue light slider directly to adjust the blue light value.
    5. Press EPG/BACK on the remote control, or touch a blank area outside of the menu to exit.

    Eye Health

    Calculating Breaks
    When viewing screens for extended periods, it is recommended to take periodic breaks from viewing. Short breaks of at least 10 minutes are recommended after one (1) hour of continuous viewing.

    Taking shorter, more frequent breaks are generally more beneficial than longer, less frequent breaks.

    Focus Fatigue (20-20-20 Rule)
    To reduce the risk of eye fatigue by constantly looking at the screen, look away from the screen at least every 20 minutes and gaze at a distant object (at least 20 feet away) for at least 20 seconds.

    Looking at Distant Objects
    While taking breaks, users can further reduce eye strain and dryness by focusing on objects that are further away from them for 10-15 seconds, then gaze at something up close for 10-15 seconds. Repeat this up to 10 times. This exercise reduces the risk of your eyes’ focusing ability to “lock up” after prolonged computer work.

    Eye and Neck Exercises
    Eye Exercises
    Eye exercises can help minimize eye strain. Slowly roll your eyes to the left, right, up, and down. Repeat as many times as needed.

    Eye Exercises

    Neck Exercises
    hang at your sides, bend forward slightly to stretch the neck, turn your head to the right and to the left. Repeat as many times as needed.

    ViewBoard Input Source Settings

    The ViewBoard input source is the default source that is active when turning on your ViewBoard. Press the More Settings icon in the On-Screen Display (OSD) Menu to enter the Settings menu.

    Wireless & Network

    Check current network connection status, Wi-Fi, BT, and establish a Wireless hotspot.

    IFP70 Settings Wireless and Network.png
    NOTE:
    • Wi-Fi, Wireless hotspot and BT settings will appear when LB-WIFI-001(optional) has been installed.
    • Ethernet will disable automatically when Wi-Fi is enabled. Wi-Fi will disable automatically when Ethernet is enabled. Wi-Fi will disable when Wireless hotspot is enabled.
    • The device cannot connect to the Internet when Wireless hotspot is enabled.

    Wi-Fi

    Setup and manage wireless access points.

    • Tap the toggle button to turn Wi-Fi On or Off.
    • Tap the settings icon to: Add Network, view Saved Networks, Refresh the network list, or view Advanced settings.
    • In Advanced settings, you can set Proxy and IP settings.

    Ethernet

    Set the local network and proxy.

    • Tap On to toggle Ethernet on or off.
    • You can adjust Static IP and Proxy settings as well.
    • Tap the Settings icon to view Advanced settings.

    Hotspot & Tethering

    Set and share your internet connection with other devices.

    • Tap Portable Wi-Fi hotspot to turn it on or off.
    • Tap Set up Wi-Fi hotspot to set Network name, Security, and Password.

    BT

    • Tap On to toggle BT on or off. Once On, select a listed device to pair and connect to.
    • Tap the more settings icon to: Refresh, Rename the device, and Show received files.

    VPN

    Setup and manage Virtual Private Networks.

    To create a VPN profile:

    1. Go to: Settings > Wireless & Networks > More > VPN and tap the + icon.
    2. Key in the Name.
    3. Select the VPN Type.
    4. Choose to enable/disable PPP encryption (MPPE) and/or show Advanced options.

    Share

    SAMBA

    The SAMBA Service provides file sharing via LAN. When the SAMBA Service is enabled, the user can explore the ViewBoard file system with a PC or mobile equipment.

    1. To access, go to: Settings > Share > SAMBA Service.
    2. Tap the box or name to enable the SAMBA Service, then set a password if needed.
    3. Ensure the ViewBoard and client equipment are connected to the same network.
    4. Log in to the ViewBoard with the client equipment. Input the ViewBoard’s IP address.
    5. Key in the user name and password, then select OK (if necessary).
    6. After a successful log in, the ViewBoard files will be available.

    Miracast

    Miracast allows for wireless sharing of multimedia and screens of connected devices.

    To access, go to: Settings > Share > Miracast.

    Device

    Adjust the Theme, Display, Storage, and Sound settings.

    IFP70 Display.svg

    Theme

    Users can change their home launcher theme.

    IFP70 Theme.svg
    NOTE: vLauncher cannot be removed.

    Display

    Adjust the Wallpaper, HDMI Out Encryption setting, and Burn-in Protection Interval.

    IFP70 Display Options.svg
    Item Description
    Wallpaper Users can change their wallpaper with default images, or use their own by tapping My photos and selecting the image file.
    HDMI Out Resolution Setting Users can adjust their HDMI Out resolution preference.
    Burn-in Protection Interval This setting allows the user to program the time between movements of the picture in minutes.
    NOTE: Burn-in Protection must be enabled in the OSD Menu first.

    Storage

    Users can check the storage status of their ViewBoard.

    IFP70 Storage.svg

    Sound

    Users can enable/disable touch sounds, and adjust output settings.

    Personal

    View and adjust Security, Language & Input, Smart Pen Setting, Startup & Shutdown, Password for screen lock, Input Setting, and Other Settings.

    IFP70 Personal Settings.svg

    Security

    Review Credential storage and Unknown sources install settings.

    IFP70 Security.svg
    Item Description
    Trusted Credentials Show and edit all trusted CA certificates that have been installed on the ViewBoard.
    Clear Credentials Clear any previously installed credentials.
    NOTE: Pre-loaded credentials cannot be cleared.
    Unknown Sources Enable the installation of apps from unknown sources.
    NOTE: Apps from unknown sources may not be compatible or work properly.

    Language & Input

    Adjust the Language and Input method(s) of the Embedded Player.

    IFP70 Language.svg
    Item Description
    Languages Choose from the available languages.
    Current Keyboard Enable/disable the virtual keyboard and/or change the default input method.
    Virtual Keyboard View and adjust advanced entry settings.
    Physical Keyboard View and adjust advanced entry settings.

    Startup & Shutdown

    Set the Startup Channel, Standby Mode, Black Screen After Startup, and adjust Power Off Timer settings.

    Item Description
    Startup Channel Adjust the startup channel preference.
    Standby Mode Decide what happens when you press the Power button while the ViewBoard is on.
    Hibernate
    When enabled, pressing the Power button will turn off the ViewBoard and the system.
    Sleep
    When enabled, pressing the Power button will turn off the ViewBoard’s backlight, but the system will remain on.
    Black Screen After Startup When enabled, the ViewBoard will turn off the backlight automatically after booting up.
    Close Power Off Reminder When enabled, the ViewBoard will turn off the directory without any reminder after the scheduled off time.

    Password for Screen Lock

    Set a screen lock password by selecting Set, inputting a password, and selecting OK.

    IFP70 Password for Screen Lock.svg

    Input Setting

    Enable/disable Input Alias Switch, Wake on Active Source, Channel Auto Switch, Auto Search, and set No Signal Power off.

    Item Description
    Input Alias Switch Once enabled, the user can edit input aliases and when the Display button is pressed the source information (located in the upper left side) will also be changed.
    Wake on Active Source The ViewBoard will detect HDMI signals in Standby mode. If HDMI has a signal output, the ViewBoard will power on automatically.
    Auto Search When enabled, if the current source does not have a signal, the ViewBoard will automatically search the input sources one time.
    Channel Auto Switch When enabled, if the ViewBoard detects a new signal input it will switch the input source automatically.
    No Signal Power Off Adjust the “No Signal” power off timer.
    HDMI CEC Settings Enable/disable HDMI CEC functions.

    Other Settings

    Adjust Side Tool bar Channel and Eco Mode settings.

    Item Description
    Side Tool bar Channel Adjust the side tool bar availability.
    ECO Mode When enabled, the ViewBoard will turn off automatically after sixty (60) minutes of Embedded Player source being idle or after five (5) minutes of other input sources not having a signal.

    System

    View and adjust Date & Time, System Settings, About Device, and Advanced Settings.

    IFP70 System.svg

    Date & Time

    Set the system time and format.

    Item Description
    Automatic Date & Time When enabled, the ViewBoard will automatically synchronize the date and time via the Internet.
    NOTE: Ethernet or Wi-Fi Connection is needed.
    Set Date Adjust the values then select OK when finished.
    Set Time Adjust the values then select OK when finished.
    Select Time Zone Choose from the available time zones.
    Select Time Format Choose from 12 hour and 24 hour time format. Simply toggle 24-hour format on/off.
    Choose Date Format Select from the available date formats.

    About Device

    Display Embedded Player information, System Updates, Display ID Setting, and Asset Tag.

    System Update
    The ViewBoard automatically searches for software updates whenever connected to the Internet (OTA). With just one click, users can update their version of ViewBoard software.

    IFP70 System Update.png
    Item Description
    Legal Information Check open source and System WebView licenses.
    Display ID Change the Display ID.
    NOTE: The Display ID is for RS-232 users, and the range is 01~98.
    Asset Tag Key in the asset information.

    System Settings

    Adjust WCD, Wake on Active Source, Channel Auto Switch, and No Signal Power Off.

    Item Description
    WCD Sensor Hub When activated, the environmental data (Temperature, Humidity, and PIR) will be displayed on-screen.
    Adaptive Brightness Toggle on/off.
    Sensor Data Notification Choose to enable or disable notifications.
    Azure IoT Account Binding Select to bind your Azure IoT account.

    Advanced

    Set the Mode, check Apps, modify Passwords, and enable/disable USB disk connection.

    Item Description
    Mode

    Normal Mode
    The embedded screen sharing apps will run normally.
    Security Mode
    The embedded screen sharing apps will be removed.
    Disable Embedded OS
    The system will automatically reboot, and then the Embedded OS will not appear.

    Applications The user can view App information and force stop, uninstall, move to USB storage, clear data, clear cache, and clear defaults.
    NOTE:
    • Pre-loaded apps cannot be uninstalled.
    • Not all apps support the move to USB storage feature.
    • Not all apps support Clear Defaults.

    To view installed Apps:

    1. Go to: Settings > Storage > Other apps
    2. Selecting an App will allow you to view basic information, Clear Data and Clear Cache.
    3. Selecting the information icon will provide further options.
    4. Select the right upper icon for additional options.
    Advanced Mode Password Modify the Advanced setting entry password.
    USB Disk Enable Enable/disable USB disk connection.
    Privacy Set the interval for local file storage access.

    Never
    Local storage will be cleaned, and no longer able to save files.
    1 Hour
    Files saved to local storage will be deleted after 1 hour.
    1 Day
    Files saved to local storage will be deleted after 1 day.
    Always
    Local storage is available, and no files will be deleted.

    myViewBoard Whiteboard

    A digital whiteboarding application.

    NOTE: To learn more about myViewBoard Whiteboard, visit: https://wiki.myviewboard.com/Whiteboard_for_Android.
    MVB Whiteboard.png

    Floating Toolbar

    Item Description
    Whiteboard Icon Floating Toolbar Move Toolbar.svg
    Move Move the Floating Toolbar.
    Whiteboard Icon Floating Toolbar Present Mode.svg
    Present Mode Switch between presentation and preparation modes.
    Whiteboard Icon Floating Toolbar Paste from Clipboard.svg
    Paste from Clipboard Insert the current clipboard content onto the canvas.
    Whiteboard Icon Floating Toolbar Previous Page.svg
    Previous Page Go to the previous page (if the canvas has multiple pages).
    Whiteboard Icon Floating Toolbar Next Page.svg
    Next Page Go to the next page (if the canvas has multiple pages).
    Whiteboard Icon Floating Toolbar New Page.svg
    New Page Add a new canvas.
    Whiteboard Icon Floating Toolbar Pages in Whiteboard.svg
    Pages in Whiteboard Create, select, rearrange, copy and delete pages.

    Main Toolbar

    Item Description
    Whiteboard Icon Screen Capture.svg
    Screen Capture Screenshot, video, and audio recording.
    Whiteboard Icon Move Toolbar.svg
    Move Select and hold to move the toolbar to the left side, right side, or bottom of the screen.
    Whiteboard Icon File.svg
    File Open, save, export, and print whiteboard files.
    Whiteboard Icon Magic Box.svg
    Magic Box Import resources (image, video, audio, etc.) to the whiteboard.
    Whiteboard Icon Embedded Browser.svg
    Embedded Browser Open the built-in browser to access internet resources, which can be dragged onto the canvas.
    Whiteboard Icon Infinite Canvas.svg
    Infinite Canvas Drag to move the canvas. Use two hands to zoom in/zoom out. Select again for an overview.
    Whiteboard Icon Selection.svg
    Selection Select objects, text, and other elements on the canvas.
    Whiteboard Icon Pen.svg
    Pen Writing tools and customization options.
    Whiteboard Icon Eraser.svg
    Eraser Erase objects or clear the page.
    Whiteboard Icon Shapes and Lines.svg
    Shapes and Lines Draw shapes, arrows, and add tables.
    Whiteboard Icon Text and Handwriting.svg
    Text and Handwriting Add a text box.
    Whiteboard Icon Undo.svg
    Undo Undo the previous action.
    Whiteboard Icon Redo.svg
    Redo Redo the previous action.

    Background Management

    Item Description
    Whiteboard Icon Background Management Sign in.svg
    Sign In Sign in to a myViewBoard account.
    Whiteboard Icon Background Management Background Management.svg
    Background Management Change the canvas background.
    Whiteboard Icon Background Management FollowMe Setting.svg
    FollowMe Setting Display custom images uploaded to a cloud storage account.
    Whiteboard Icon Background Management Color Palette.svg
    Color Palette Choose from solid or gradient colors as the background.
    Whiteboard Icon Background Management Pre-Installed.svg
    Pre-installed Choose backgrounds that come pre-installed with Whiteboard.
    Whiteboard Icon Background Management MVB Originals.svg
    myViewBoard Originals Display original content created by myViewBoard.
    Whiteboard Icon Background Management Local Harddrive.svg
    Local Hard Drive Use images from the local hard drive.

    vCast

    Working with ViewBoard® Cast software (vCast, vCast Pro, and vCastSender), the vCast application will allow the ViewBoard to receive laptop screens (Windows/Mac/Chrome) and mobile (iOS/Android) users’ screens, photos, videos, annotations, and camera(s) that are using the vCastSender application.

    ViewBoard Cast (vCast)
    NOTE:
    • ViewBoard® Cast software, laptops, and mobile devices can connect to both the same subnet and cross subnet by entering the on-screen PIN code.
    • Connected devices will show up under Device List on the same subnet connection.
    • If the device does not show up under Device List, users will need to key-in the on-screen PIN code.

    Network Information

    • Ports:
    TCP 56789, 25123, 8121 & 8000 (Controlling message port & client device audio transfer)
    TCP 8600 (BYOM)
    TCP 53000 (Request share screen)
    TCP 52020 (Reverse control)
    TCP 52025 (Reverse control for ViewBoard Cast Button)
    TCP 52030 (Status sync)
    TCP 52040 (Moderator mode)
    UDP 48689, 25123 (Device searching and broadcast & client device audio transfer)
    UDP 5353 (Multicast search device protocol)
    • Port and DNS Activation:
    Port: 443
    DNS: https://vcastactivate.viewsonic.com
    • OTA Service:
    Server Port: TCP443
    Server FQDN Name: https://vcastupdate.viewsonic.com

    Casting from Windows, MacBook, and Chrome Devices

    IFP52 vCast Sender 1-1.png
    1. Ensure the client device (e.g., laptop) is connected to the same network as the ViewBoard.
    2. NOTE: The network name can be found under Room Network.
      VCast Computer 1.png
    3. On the client device, visit the address that is shown on the ViewBoard to download and install the vCastSender application.
    4. After installing, launch the vCastSender application.
    5. To connect to the ViewBoard, input the PIN code and click OK.
    6. NOTE: The PIN code can be found as highlighted below:
      VCast Computer 2.png
    7. Additionally, you can connect to the ViewBoard or display by clicking Device List then the Device Name listed.
    8. VCast Computer 3.png
      NOTE: The Device Name can be found as highlighted below:
      VCast Computer 4.png

    Casting from Android Devices

    VCast Mobile Update 1.png
    1. Ensure the client device (e.g., Android phone or tablet) is connected to the same network as the ViewBoard.
    2. NOTE: The network name can be found under Room Network.
      VCast Computer 1.png
    3. On the Android client device, scan the QR code shown on the ViewBoard to directly download the vCastSender application, or download the application from the Google Play Store.
    4. VCast Sender 3.png
    5. After installing, launch the vCastSender application.
    6. To connect to the display, input the PIN code and select OK.
    7. NOTE: The PIN code can be found as highlighted below:
      VCast Computer 2.png
    8. You can also connect to the ViewBoard by clicking Device List then the Device Name listed.
    9. VCast Sender Device List Scan.png
      NOTE: The Device Name can be found as highlighted below:
      VCast Computer 4.png
    10. Additionally, you can connect to the ViewBoard by selecting Scan then placing the on-screen QR code into the box to automatically connect.
    11. VCast Computer 5.png

    Casting from Apple iOS Devices

    Apple AirPlay® is compatible with vCast for screen mirroring and content streaming under the same subnet environment only. An “AirPlay Password” will be generated on-screen for connection when using AirPlay to cast to a ViewBoard.

    VCast Apple Main.png
    1. Ensure the client device (e.g., iPhone or iPad) is connected to the same network as the ViewBoard.
    2. NOTE: The network name can be found under Room Network.
      VCast Computer 1.png
    3. On the iOS client device, directly open AirPlay and select the Device Name of the ViewBoard to connect.
    4. NOTE: The Device Name can be found as highlighted below:
      VCast Computer 4.png
    5. Input the generated on-screen AirPlay Password on the client device to connect.
    6. VCast Sender 4.png
      NOTE: In a cross subnet environment, please download and connect with the vCastSender iOS application from the Apple App Store.
    7. You can also connect to the ViewBoard by selecting Scan then placing the on-screen QR code into the box to automatically connect.
    8. VCast Computer 5.png

    Connecting to a Display from a Mobile Device

    Once connected, select Receive. The ViewBoard or selected display screen will appear on the mobile device with an on-screen toolbar. Users can interact with the ViewBoard or display with annotations, file sharing, etc.

    VCast Mobile 1.png
    Item Description
    VCast Icon Toggle.svg
    Toggle Hide or display the toolbar.
    VCast Icon Home.svg
    Home Return to the Home interface.
    VCast Icon Return.svg
    Return Return to the previous operation.
    VCast Icon Folder.svg
    Folder View or open the mobile device's files.
    VCast Icon Share.svg
    Share Cast the mobile device's screen to the connected ViewBoard or display.
    VCast Icon Touch.svg
    Touch Remotely control the connected ViewBoard or display.
    VCast Icon Annotate.svg
    Annotate Make annotations, and adjust the pen color.
    VCast Icon Clear.svg
    Clear Clear everything on screen.
    VCast Icon Camera.svg
    Camera Send camera images to the connected ViewBoard or display.

    Air Class

    Display quiz questions on the ViewBoard and allow up to 30 mobile users to submit answers remotely. Whether deploying single or multiple choice questions, the ViewBoard will record the results for each device being used.

    Air Class

    Network Information

    • PC (Windows/Mac/Chromebook) and tablet/mobile (iOS/Android) devices, as well as the ViewBoard need to be linked to the same LAN network subnet.
    • Ports: TCP 8080

    To launch Air Class:

    1. Tap the tool bar trigger icon and select the more tools icon. Then select the Air Class icon.
    2. Select “Enter the class”.
    3. Choose from the available interactive functions at the bottom of the screen.
    Item Description
    Voter Single and Multiple choice questions.
    Judge True/False questions.
    Responder Race to answer first
    Selector Randomly select a participant
    Grouping Assign participants to groups
    Message Allow/Deny participants to direct message the ViewBoard
    Manager Add participants
    Exit Exit Air Class

    Voter

    1. Select the Single choice or Multiple choice icon to select the preferred answer type.
    Single Multiple Choice.png
    1. Tap BEGIN VOTING to let the participants start.
    2. Begin Voting.png
    3. After the participants are finished and press OK, the ViewBoard will show the participant‘s name on screen.
    4. Air Class User.png
    5. Tap FINISH VOTING to close the quiz.
    6. Finish Voting.png
    7. Then the participants’ “Answer Statistics” will be displayed.
    8. Participants Answers.png
    9. Choose the right answer to show the correct rate.
    10. Correct Answer.png
    11. Click the Explain icon to further analyze the topic.
    12. Explain.png

    Judge

    1. Tap BEGIN VOTING to let the participants start a True/False questionnaire.
    Begin Voting.png
    1. After the participants are finished and press OK, the ViewBoard will show the participant‘s name on screen.
    2. Air Class User.png
    3. Tap FINISH VOTING to close the quiz.
    4. Finish Voting.png
    5. Then the participants’ “Answer Statistics” will be displayed.
    6. Judge Participant Answer.png
    7. Choose the right answer to show the correct rate.
    8. Judge Results.png
    9. Click the Explain icon to further analyze the topic.
    10. Judge Explain.png

    Responder

    Participants race to select their answer and tap OK to submit their answer.

    Responder.png

    Selector

    1. Select the “Selector’ icon.
    2. Set the number of participants to be selected.
    NOTE: The number of participants that can be selected will be based on the total number of participants.
    1. Tap START to start the random selection.
    2. The selected participant’s name will then be displayed.

    Grouping

    Select the icon to assign participants to groups.

    Message

    To allow messaging:

    1. Tap the “Message” icon to enable the function.
    2. Participants select “Message” to change to the message interface.
    1. Participants key in their message then select SEND.
    2. The message will scroll across the top of the ViewBoard.

    Manager

    Select the icon to let more participants join the class.

    Exit

    Select to exit the Air Class interface.

    Other Default Applications

    vSweeper

    Clear unnecessary data and unwanted files.

    VSweeper 1.png

    Advanced Settings can also be customized to the user's needs.

    VSweeper 2.png

    Screen Lock

    Set a screen lock password and enable screen lock.

    NOTE: If the user forgets the password, use the remote control and press INPUT-0-2-1-4 to restore the password to default.

    To set a screen lock password:

    1. Go to: Settings > Personal > Password for screen lock, or select the Screen Lock icon in the apps list.
    2. Select Set Password, and input a new four (4) digit password. Then select OK.
    3. Now when selecting the Screen Lock icon, the screen will be locked.

    Chromium

    Web browser for surfing the internet.

    Chromium.png

    WPS Office

    Create, edit, and view Documents, Memos, Presentations, and Spreadsheets.

    WPS.png

    Folders

    Number Item
    1 Storage Device Display
    2 Icons
    3 File Type Menu
    4 File Information
    5 Main Display Area

    Miracast

    Miracast allows for wireless sharing of multimedia and screens of connected devices.

    NOTE: There may be some compatibility issues related to the sender’s hardware driver and operating system (OS).

    RS-232

    This document describes the hardware interface spec and software protocols of RS-232 interface communication between ViewSonic LFD and PC or other control units with RS-232 protocol.

    The protocol contains three command sections:

    • Set-Function
    • Get-Function
    • Remote control pass-through mode
    NOTE: Below, “PC” represents all the control units that can send or receive the RS-232 protocol command.

    Description

    RS-232 Hardware Specification

    ViewSonic LFD communication port on the rear side:

    1. Connector type: DSUB 9-Pin Male (or 3.5 mm barrel connector)
    2. Use of crossover (null modem) cable for connection
    3. Pin Assignment:
    Pin # Signal Remark
    Female DSUB 9-Pin 1 NC
    Female DSUB.png
    2 RXD Input to Display
    3 TXD Output to Display
    4 NC
    5 GND
    Male DSUB 9-Pin 6 NC
    Male DSUB.png
    7 NC
    8 NC
    9 NC Provide +5V/2A power for external specific dongle *3.0
    frame GND
    Item Signal Remark
    3.5 mm barrel connector
    (alternative for limited space)
    Tip TXD Output to Display
    3.5mm Barrel.png
    Ring RXD Input to Display
    Sleeve GND

    LAN Hardware Specification

    ViewSonic LFD communication port on the rear side:

    1. Connector type: 8P8C RJ45
    2. Pin assignment:
    Pin # Signal Remark
    LAN Spec.png
    1 TX+ Output from Display
    2 TX- Output from Display
    3 RX+ Input to Display
    4 BI_D3+ For 1G case
    5 BI_D3- For 1G case
    6 RX- Input to Display
    7 BI_D4+ For 1G case
    8 BI_D4- For 1G case
    frame GND

    RS-232 Communication Setting

    • Baud Rate Select: 9600bps (fixed)
    • Data bits: 8 bits (fixed)
    • Parity: None (fixed)
    • Stop Bits: 1(fixed)

    LAN Communication Setting

    • Type: Ethernet
    • Protocol: TCP/IP
    • Port: 5000 (fixed)
    • Cross subnet: No
    • Logon Credentials: No

    Command Message Reference
    PC sends to LFD command packet followed by “CR”. Every time PC sends control command to Display, the Display shall respond as follows:

    1. If the message is received correctly it will send “+” (02Bh) followed by “CR” (00Dh)
    2. If the message is received incorrectly it will send “-” (02Dh) followed by “CR” (00Dh)

    Protocol

    Set-Function Listing

    The PC can control the Display for specific actions. The Set-Function command allows you to control the Display behavior at a remote site through the RS-232 port. The Set-Function packet format consists of 9 bytes.

    Set-Function Description:

    Length Total Byte of Message excluding “CR”
    LFD ID Identification for each of Display (01~98; default is 01)
    ID “99” means to apply the set command for all connected displays. Under such circumstances, only ID#1 display has to reply.
    The LFD ID can be set via the OSD menu for each Display.
    Command Type Identify command type,
    "s" (0x73h): Set Command
    "+" (0x2Bh): Valid Command Reply
    "-" (0x2Dh): Invalid Command Reply
    Command Function command code: One byte ASCII code.
    Value [1~3] Three bytes ASCII that defines the value.
    CR 0x0D

    Set-Function Format Send: (Command Type="s")

    Name Length ID Command Type Command Value1 Value2 Value3 CR
    Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte
    Bytes Order 1 2~3 4 5 6 7 8 9

    Reply: (Command Type="+" or "-")

    Name Length ID Command Type CR
    Byte Count 1 Byte 2 Byte 1 Byte 1 Byte
    Bytes Order 1 2~3 4 5
    NOTE: When PC applies command to all displays (ID=99), only the #1 set needs to reply by the name of ID=1.


    Example 1: Set Brightness as 76 for Display (#02) and this; command is valid.

    Send (Hex Format)

    Name Length ID Command Type Command Value1 Value2 Value3 CR
    Hex 0x38 0x30
    0x32
    0x73 0x24 0x30 0x37 0x36 0x0D

    Reply (Hex Format)

    Name Length ID Command Type CR
    Hex 0x34 0x30
    0x32
    0x2B 0x0D

    Example 2: Set Brightness as 75 for Display (#02) and this; command is NOT valid.

    Send (Hex Format)

    Name Length ID Command Type Command Value1 Value2 Value3 CR
    Hex 0x38 0x30
    0x32
    0x73 0x24 0x30 0x37 0x35 0x0D

    Reply (Hex Format)

    Name Length ID Command Type CR
    Hex 0x34 0x30
    0x32
    0x2D 0x0D

    Set-Function Table

    A. Basic Function

    Set Function Length ID Command Command Value Range Comments
    Type (ASCII) Code
    (ASCII)
    Code
    (Hex)
    (Three ASCII bytes)
    Power On/Off
    (Standby)
    8 s ! 21 000: STBY
    001: ON
    1. The Power-on via LAN control may works only under specific mode. To see display UG for details. *3.1.1
    2. “WOL by MAC address” may available as alternative.*3.2.1
    Input Select 8 s " 22 000: TV
    001: AV
    002: S-Video
    003: YPbPr
    004: HDMI1
    014: HDMI2
    024: HDMI3
    034: HDMI4
    005: DVI
    006: VGA1
    016: VGA2
    026: VGA3
    007: Slot-in PC (OPS/SDM)/HDBT
    008: Internal memory
    009: DP
    00A: Embedded/Main (Android)
    1. No need for USB
    2. For the case of two more same sources, the 2nd digital is used to indicate the extension.
    3. The HEX of 00A is 30 30 41.
    Brightness 8 s $ 24 000 ~ 100
    900: Bright down (-1)
    901: Bright up (+1)
    *3.1.1
    Backlight*3.2.0 8 A B 42 000~100 1. For Android platform whose main mode is controlled by backlight and the other sources are controlled by brightness.
    2. Derived from Color calibration.
    *3.2.0
    Power Lock 8 s 4 34 000: Unlock
    001: Lock
    *See note in details
    Volume 8 s 5 35 000 ~ 100
    900: Volume down(-1)
    901:Volume up(+1)
    Mute 8 s 6 36 000: OFF
    001: ON (mute)
    Button Lock 8; s 8 38 000: Unlock
    0001: Lock
    *See note in details
    Menu Lock 8 s > 3E 000: Unlock
    001: Lock
    *See note in details
    Number *3.1.1 8 s @ 40 000~009
    Key Pad *3.1.1 8 s A 41 000: UP
    001: DOWN
    002: LEFT
    003: RIGHT
    004: ENTER
    005: INPUT
    006: MENU/(EXIT)
    007: EXIT
    Remote Control 8 s B 42 000: Disable
    001: Enable
    002: Pass through
    Disable: RCU will be no function
    Enabled: RCU controls normally
    Pass through: Display will bypass the RC code to connected device via the RS-232 port, but not react itself.
    Restore Default 8 s ~ 7E 000 Recover to factory setting
    NOTE:
    1. Behavior at Lock Modes
    Lock Mode Behavior
    Button Lock 1. Lock all buttons on the front panel and RCU, except for “Power”
    2. All the SET functions should be workable via RS-232, even the ones with according hot key in RCU like Mute,…etc.
    MENU Lock 1. Lock “MENU’ key of front panel and RCU
    2. The Factory and Hospitality modes should not be blocked for the model using MENU-combined key to enter these two modes. Alternative approach will be indicated separately if any limitation by model.
    POWER Lock 1. Lock “POWER” key on the front and RCU.
    2. The SET_POWER on/off should be workable via RS-232, but does not mean the POWER lock will be released under this case.
    3. Can not be unlocked by reset in OSD setting
    4. Will auto AC power-on in power-lock
    5. Under power-lock, the set will not enter power saving when no PC signal and neither not turn off when no other video signals after 15 minutes.
    Remote control disable Lock the RCU keys, but keep the front panel buttons workable.
    2. Wake-on-LAN by MAC address as alternative for SET Power on
    (Length=126 bytes)
    6 Bytes 6 Bytes (#1) 6 Bytes (#2) ... 6 Bytes (#16) 24 Bytes
    0xFF FF ... FF MAC address MAC address ... MAC address 0x00 00 ... 00

    B. Optional Function

    Set Function Length ID Command Command Value Range Comments
    Type (ASCII) Code
    (ASCII)
    Code
    (Hex)
    (Three ASCII bytes)
    Contrast 8 s # 23 000~100
    Sharpness 8 s % 25 000~100
    Color 8 s & 26 000~100
    Tint 8 s ' 27 000~100
    Backlight On_Off 8 s ( 29 000: Off
    001: On
    Color Mode 8 s ) 29 000: Normal
    001: Warm
    002: Cold
    003: Personal
    Surround Sound 8 s - 2D 000~100
    Bass 8 s . 2E 000~100
    Treble 8 s / 2F 000~100
    Balance 8 s 0 30 000~100 050 is central
    Picture Size 8 s 1 31 000: FULL (16:9)
    001: NORMAL (4:3)
    002: REAL (1:1)
    *3.1.0
    OSD language 8 s 2 32 000: English
    001: French
    002: Spanish
    Could be extended for more supported languages by model
    PIP-Mode 8 s 9 39 000: OFF
    001: PIP(POP)
    002: PBP
    PIP-Sound select 8 s : 3A 000: Main
    001: Sub
    PIP-Position 8 s ; 3B 000: Up
    001: Down
    002: Left
    003: Right
    PIP-Input 8 s 7 37 *2.9 000: TV
    001: AV
    002: S-Video
    003: YPbPr
    004: HDMI1
    014: HDMI2
    024: HDMI3
    034: HDMI4
    005: DVI
    006: VGA1
    016: VGA2
    026: VGA3
    007: Slot-in PC (OPS/SDM)/HDBT
    008: Internal memory
    009: DP
    00A: Embedded/Main (Android)
    Value range is same as SET-Input select
    Tiling-Mode 8 s P 50 000: OFF
    001: ON
    (for video wall)
    Tiling-Compensation 8 s Q 51 000: OFF
    001: ON
    (for video wall)
    Bezel width compensation
    Tiling-H by V Monitors 8 s R 52 01x~09x: H
    0x1~0x9: V
    (for video wall)
    1. 2nd digital for H monitors
    2. 3rd digital for V monitors
    Tiling-Position 8 s S 53 001~025 (for Video wall)
    Copy the screen of Position# to identified display
    Date: Year 8 s V 56 Y17~Y99 Last 2 digits
    (20)17~(20)99
    Date: Month 8 s V 56 M01~M12 2 digits
    Date: Day 8 s V 56 D01~D31 2 digits
    Time: Hour 8 s W 57 H00~H23 24-hr format. 2 digits.
    Time: Min 8 s W 57 M00~M59 2 digits
    Time: Sec 8 s W 57 S00~S59 2 digits
    NOTE:
    1. Tiling definition of H Monitors, V Monitors, and Position
    RS232 Tiling.png
    2. Set Date example
    Date: 2017-3/15
    Send: 0x 38 30 31 73 56 59 31 37 0D (“Y17”)
    Send: 0x 38 30 31 73 56 4D 30 33 0D (“M03”)
    Send: 0x 38 30 31 73 56 44 31 35 0D (“D15”)
    3. Set Time example
    Time: 16:27:59
    Send: 0x 38 30 31 73 57 48 31 36 0D (“H16”)
    Send: 0x 38 30 31 73 57 4D 32 37 0D (“M27”)
    Send: 0x 38 30 31 73 57 53 35 39 0D (“S59”)

    Get-Function Listing

    The PC can interrogate the LFD for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000.

    Get-Function Description:

    Length Total Byte of Message excluding “CR”
    TV/DS ID Identification for each of TV/DS (01~98; default is 01).
    Command Type Identify command type,
    "g" (0x67h): Get Command
    "r" (0x72h): Valid Command Reply
    "-" (0x2Dh): Invalid Command Reply
    Command Function command code: One byte ASCII code.
    Value [1~3] Three bytes ASCII that defines the value.
    CR 0x0D

    Get-Function Format Send: (Command Type="g")

    Name Length ID Command Type Command Value1 Value2 Value3 CR
    Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte
    Bytes Order 1 2~3 4 5 6 7 8 9

    Reply: (Command Type="r" or "-")
    If the Command is valid, Command Type="r"

    Name Length ID Command Type Command Value1 Value2 Value3 CR
    Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte
    Bytes Order 1 2~3 4 5 6 7 8 9

    If the Command is NOT valid, Command Type="-"

    Name Length ID Command Type CR
    Byte Count 1 Byte 2 Byte 1 Byte 1 Byte
    Bytes Order 1 2~3 4 5

    Example 1: Get Brightness from TV-05 and this command is valid. The Brightness value is 67.

    Send (Hex Format)

    Name Length ID Command Type Command Value1 Value2 Value3 CR
    Hex 0x38 0x30
    0x35
    0x67 0x62 0x30 0x30 0x30 0x0D

    Reply (Hex Format)

    Name Length ID Command Type Command Value1 Value2 Value3 CR
    Hex 0x38 0x30
    0x35
    0x72 0x62 0x30 0x36 0x37 0x0D

    Example 2: Get Color from Display (#05), but the Color command is not supported by this model.

    Send (Hex Format)

    Name Length ID Command Type Command Value1 Value2 Value3 CR
    Hex 0x38 0x30
    0x35
    0x67 0x26 0x30 0x30 0x30 0x0D

    Reply (Hex Format)

    Name Length ID Command Type CR
    Hex 0x34 0x30
    0x35
    0x2D 0x0D

    Get-Function Table

    A. Basic Function

    Get Function Length ID Command Command Value Range Comments
    Type (ASCII) Code
    (ASCII)
    Code
    (Hex)
    (Three ASCII bytes)
    Get-Brightness 8 g b 62 000~100
    Get-Backlight*3.2.0 8 a B 42 000~100 1. For Android platform whose main mode is controlled by backlight and the other sources are controlled by brightness.
    2. Derived from Color calibration. *3.2.0
    Get-Volume 8 g f 66 000~100
    Get-Mute 8 g g 67 000: Off
    001: On (muted)
    Get-Input Select 8 g j 6A 000~100 1. 1st digit for signal detection: 0 means “no signal”; 1 means “signal detected”
    2. 2nd &3rd digit: See Set-function table
    Get-Power Status: ON/STBY 8 g l 6C 001: ON
    000: STBY
    Get-Remote Control S g n 6E 000: Disable
    001: Enable
    002: Pass through
    Get RCU mode status
    Get-Power Lock 8 g o 6F 000: Unlock
    001: Lock
    Get-Button Lock 8 g p 70 000: Unlock
    001: Lock
    Get-Menu Lock 8 g l 6C 000: Unlock
    001: Lock
    Get-ACK 8 g z 7A 000 This command is used to test the communication link
    Get-Thermal 8 g 0 30 000~100:
    0~+100 deg C
    -01~-99:
    -1~-99 deg C
    Get-Operation time*3.2.0 8 g 1 31 000 1. Accumulated hours in 6-digit integer (000,001~ 999,999)*3.2.0
    2. Can not be reset when FW update and Factory initiation*3.2.2
    3. Reply in new 32-byte format*3.2.0
    Get-Device name 8 g 4 34 000 Reply in new 32-byte format *3.2.0
    Get-MAC address 8 g 5 35 000 (for the model with LAN)
    Reply in new 32-byte format*3.2.0
    Get-IP address*3.2.0 8 g 6 36 000 (for the model with LAN)
    Reply in new 32-byte format*3.2.0
    Get-Serial number *3.2.0 8 g 7 37 000 Reply in new 32-byte format *3.2.0
    Get-FW version *3.2.0 8 g 8 38 000 Reply in new 32-byte format *3.2.0
    NOTE:
    1. Get Operation Hour example
    Assumed the accumulated operation hour is 123,456 hrs
    Send: 0x 38 30 31 67 31 30 30 30 0D (Get Operation hour)
    Reply: 0x 32 30 31 72 31 31 32 33 34 35 36 00 00 … 00 00 0D
    2. Get Device Name example
    Assumed the device name is CDE-5500
    Send: 0x 38 30 31 67 34 30 30 30 0D (Get Device Name)
    Reply: 0x 32 30 31 72 34 43 44 45 2D 35 35 30 30 00 00 … 00 00 0D
    Assumed the device name is “NMP-302#1”
    Send: 0x 38 30 31 67 34 30 30 30 0D (Get Device Name)
    Reply: 0x 32 30 31 72 34 4E 4D 50 2D 33 30 32 23 31 00 00 …00 00 0D
    3. Get MAC address example
    Assumed the MAC address is 00:11:22:aa:bb:cc
    Send: 0x 38 30 31 67 35 30 30 30 0D (Get MAC add)
    Reply: 0x 32 30 31 72 35 30 30 31 31 32 32 61 61 62 62 63 63 00 00…00 00 0D
    4. Get IP address example
    Assumed the IP address is 192.168.100.2
    Send: 0x 38 30 31 67 36 30 30 30 0D (Get IP address)
    Reply: 0x 32 30 31 72 36 31 39 32 2E 31 36 38 2E 31 30 30 2E 32 00 00…00 00 0D
    5. Get Serial number example
    Assumed the Serial number is ABC180212345
    Send: 0x 38 30 31 67 37 30 30 30 0D (Get Serial number)
    Reply: 0x 32 30 31 72 37 41 42 43 31 38 30 32 31 32 33 34 35 00 00…00 00 0D
    6. Get FW version example
    Assumed the FW version is 3.02.001
    Send: 0x 38 30 31 67 38 30 30 30 0D (Get FW version)
    Reply: 0x 32 30 31 72 38 33 2E 30 32 2E 30 30 31 00 00…00 00 0D

    B. Optional Function

    Get Function Length ID Command Command Value Range Comments
    Type (ASCII) Code
    (ASCII)
    Code
    (Hex)
    (Three ASCII bytes)
    Get-Contrast 8 g a 61 000 ~ 100
    Get-Sharpness 8 g c 63 000 ~ 100
    Get-Color 8 g d 64 000 ~ 100
    Get-Tint 8 g e 65 000 ~ 100
    Get_Backlight On_Off 8 g h 68 000: Off
    001: On
    Get-PIP Mode 8 g t 74 000: OFF
    001: PIP (POP)
    002: PBP
    Get-PIP Input 8 g u 75 000~100 See Set-input select
    Get-Tiling Mode 8 g v 76 000: OFF
    001: ON
    (for Video wall)
    Get-Tiling Compensation 8 g w 77 000: OFF
    001: ON
    (for Video wall)
    Bezel width compensation
    Get-Tiling H by V Monitors 8 g x 78 01x~09x: H monitors
    0x1~0x9: V monitors
    (for Video wall)
    1. 2nd digital for H monitors
    2. 3rd digital for V monitors
    Get-Tiling Position 8 g y 79 000: OFF
    001~025
    (for Video wall)
    Copy the screen of Position# to identified display
    Get-Date: Year 8 g 2 32 Y00~Y00 Last 2 digits
    (20)17~(20)99
    Get-Date: Month 8 g 2 32 M00~M00 2 digits
    Get-Date: Day 8 g 2 32 D00~M00 2 digits
    Get-Time: Hour 8 g 3 33 H00~H00 24-hr format. 2 digits.
    Get-Time: Min 8 g 3 33 M00~M00 2 digits
    Get-Time: Sec 8 g 3 33 S00~S00 2 digits
    NOTE:
    1. Get Date example
    Assumed the current date of display#01 as below:
    Date: 2017-3/15
    Send: 0x 38 30 31 67 32 59 30 30 0D (Get Date:Year)
    Reply: 0x 38 30 31 72 32 59 31 37 0D (“Y17”)
    Send: 0x 38 30 31 67 32 4D 30 30 0D (Get Date:Month)
    Reply: 0x 38 30 31 72 32 4D 30 33 0D (“M03”)
    Send: 0x 38 30 31 67 32 44 30 30 0D (Get Date:Day)
    Reply: 0x 38 30 31 72 32 44 31 35 0D (“D15”)
    2. Get Time example
    Assumed the current time of display#01 as below:
    Time: 16:27:59
    Send: 0x 38 30 31 67 33 48 30 30 0D (Get Time:Hour)
    Reply: 0x 38 30 31 72 33 48 31 36 0D (“H16”)
    Send: 0x 38 30 31 67 33 4D 30 30 0D (Get Time:Min)
    Reply: 0x 38 30 31 72 33 4D 32 37 0D (“M27”)
    Send: 0x 38 30 31 67 33 53 30 30 0D (Get Time:Sec)
    Reply: 0x 38 30 31 72 33 53 35 39 0D (“S59”)
    3. Get RS232 Version example
    Assumed the version is 3.0.1
    Send: 0x 38 30 31 67 36 30 30 30 0D (Get RS232 version)
    Reply: 0x 38 30 31 72 36 33 30 31 0D (“301”)

    C. Auto Reply *3.2.1
    The display will send out the updated data/status automatically without getting a query from the host whenever the following data/status is changed by the user through any of the available ways like: remote control unit, front keys, or touch screen.

    • Power On/Off
    • Input Select
    • Brightness
    • Backlight
    • Volume
    • Mute On/Off

    Remote Control Pass-Through Mode

    When the PC sets the Display to Remote Control Pass through mode, the Display shall send a 7-byte packet (followed by “CR”) in response to remote control unit (RCU) button activation. In this mode the remote control shall have no effect on the Display function. For example: “Volume+” will not change the volume of the Display, but instead only sends the “Volume+” code to the PC over the RS-232 port.

    IR Pass Through-Function format

    Reply: (Command Type="p")

    Name Length ID Command Type RCU Code1 (MSB) RCU Code2 (LSB) CR
    Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte
    Bytes Order 1 2~3 4 5 6 7

    Example 1: Remote Control Pass-through when “VOL+” key is pressed for Display (#5)

    Send (Hex Format)

    Name Length ID Command Type RCU Code1 (MSB) RCU Code2 (LSB) CR
    Hex 0x36 0x30
    0x35
    0x70 0x31 0x30 0x0D
    Key Code (HEX) Basic
    *3.1.1
    Optional
    *3.1.1
    1 01 V
    2 02 V
    3 03 V
    4 04 V
    5 05 V
    6 06 V
    7 07 V
    8 08 V
    9 09 V
    0 0A V
    - 0B V
    RECALL (LAST) 0C V
    INFO (DISPLAY) 0D V
    0E
    ASPECT (ZOOM, SIZE) 0F V
    VOLUME UP (+) 10 V
    VOLUME DOWN (-) 11 V
    MUTE 12 V
    CHANNEL/PAGE UP (+)/BRIGHTNESS+ 13 V
    CHANNEL/PAGE DOWN (-)/BRIGHTNESS- 14 V
    POWER 15 V
    SOURCES (INPUTS) 16 V
    17
    18
    SLEEP 19 V
    MENU 1A V
    UP 1B V
    DOWN 1C V
    LEFT (-) 1D V
    RIGHT (+) 1E V
    OK (ENTER, SET) 1F V
    EXIT 20 V
    21
    22
    23
    24
    25
    26
    27
    28
    29
    2A
    2B
    RED (F1) 2C
    GREEN (F2) 2D
    YELLOW (F3) 2E
    BLUE (F4) 2F
    NOTE:
    1. This IR-pass-through code is different from the RCU key code.
    2. Special control sequence for POWER key under IR-pass through mode.
    2-1. When Display is OFF and receives the IR POWER code: Display will turn itself on, then forward the POWER code to the host via RS-232.
    2-2. When Display is ON and receives the IR POWER code: Display will forward the POWER code to the host via RS-232, then turn off itself.
    2-3. When SET-POWER LOCK is enabled, the Display will not respond to POWER key pressing.
    3. The VOLUME UP and VOLUME DOWN code will repeatedly output when you press and hold the keys.

    Technical Specifications

    IFP70 1.png
    Model No. P/N
    VS17729 IFP6570
    VS17710 IFP8670
    Item Category Specifications
    Model IFP6570 IFP8670
    Screen Size 65" 86"
    Input Signal 1 x Type C
    1 x HDMI
    1 x DisplayPort
    1 x PC audio
    1 x RJ45
    Output Signal 1 x HDMI
    1 x Earphone
    1 x SPDIF
    Speaker Output 10W x 2, 15W Subwoofer x 1
    RS-232 RS-232 Communication
    Power Voltage 100V-240V AC 50/60Hz
    Operating Conditons Temperature 32° F to 104° F (0° C to 40° C)
    Humidity 20%~80% non-condensing
    Altitude ≤ 2,000 m
    Storage Conditions Temperature -4° F to 140° F (-20° C to 60° C)
    Humidity 10%~90% non-condensing
    Altitude ≤ 2,000 m
    Dimensions Physical (mm) 1493 x 883 x 84 1962 x 1146 x 84
    Weight Physical (kg) 43 73
    Power Consumption On 404.19W 702W
    Off <0.5W <0.5W

    Display Modes

    VGA Mode

    Resolution Refresh Rate (@)
    640 x 480 60Hz, 72Hz, 75Hz
    720 x 400 70Hz
    800 x 600 56Hz, 60Hz, 72Hz, 75Hz
    832 x 624 75Hz
    1024 x 768 60Hz, 70Hz, 75Hz
    1152 x 864 60Hz, 75Hz
    1152 x 870 75Hz
    1280 x 768 60Hz, 75Hz
    1280 x 960 60Hz
    1280 x 1024 60Hz, 75Hz
    1360 x 768 60Hz
    1366 x 768 60Hz
    1400 x 1050 60Hz, 75Hz
    1440 x 900 60Hz, 75Hz
    1600 x 1200 60Hz
    1680 x 1050 60Hz
    1920 x 1080 60Hz
    1920 x 1200 60Hz

    HDMI Mode

    Resolution Refresh Rate (@)
    640 x 480 60Hz, 72Hz, 75Hz
    720 x 400 70Hz
    800 x 600 56Hz, 60Hz, 72Hz, 75Hz
    1024 x 768 60Hz, 70Hz, 75Hz
    1280 x 800 60Hz
    1280 x 1024 60Hz
    1360 x 768 60Hz
    1440 x 900 60Hz
    1680 x 1050 60Hz
    1920 x 1080 60Hz
    3840 x 2160 30Hz, 60Hz
    480i 60Hz
    480p 59Hz, 60Hz
    576i 50Hz
    576p 50Hz
    720p 50Hz, 60Hz
    1080i 50Hz, 60Hz
    1080p 50Hz, 60Hz

    Compliance Information

    This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit.

    FCC Compliant Statement

    This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

    These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

    • Reorient or relocate the receiving antenna.
    • Increase the separation between the equipment and receiver.
    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
    • Consult the dealer or an experienced radio/TV technician for help.
    Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

    Industry Canada Statement

    CAN ICES-3 (B)/NMB-3(B)

    The device contains FCC ID: 2AFG6-SP20 and IC ID: 2216-SP20

    CE Conformity for European Countries

    Ce-mark.png

    The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.

    The following information is only for EU-member states:

    WEEE Logo.gif

    The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

    Declaration of RoHS2 Compliance

    This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

    Substance Proposed Maximum Concentration Actual Concentration
    Lead (Pb) 0.1% < 0.1%
    Mercury (Hg) 0.1% < 0.1%
    Cadmium (Cd) 0.01% < 0.01%
    Hexavalent Chromium (Cr6⁺) 0.1% < 0.1%
    Polybrominated biphenyls (PBB) 0.1% < 0.1%
    Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1%
    Bis (2-ethylhexyl) phthalate (DEHP) 0.1% < 0.1%
    Butyl benzyl phthalate (BBP) 0.1% < 0.1%
    Dibutyl phthalate (DBP) 0.1% < 0.1%
    Diisobutyl phthalate (DIBP) 0.1% < 0.1%

    Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below. Examples of exempted components are:

    • Copper alloy containing up to 4% lead by weight.
    • Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
    • Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.
    • Lead in dielectric ceramic in capacitors for a rated voltage of 125V AC or 250V DC or higher.

    ENERGY STAR® statement

    ENERGY STAR® is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. Products that earn the ENERGY STAR® prevent greenhouse gas emissions by meeting strict energy efficiency criteria or requirements set by the U.S. Environmental Protection Agency.

    As an ENERGY STAR® Partner, ViewSonic is determined to meet the ENERGY STAR® Guidelines and mark all certified models with the ENERGY STAR® logo.

    The following logo appears on all ENERGY STAR®-certified models:

    Energy Star.jpg
    NOTE: The power management features significantly reduce energy consumption when the product is not in use. Power management allows the device to automatically enter a low power “sleep” mode after a defined period of inactivity. And the power management features also enter Sleep Mode or Off Mode within 5 minutes of being disconnected from a host computer. Please note any change in energy settings will increase energy consumption.

    Indian Restriction of Hazardous Substances

    Restriction on Hazardous Substances statement (India). This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

    Product Disposal at End of Product Life

    ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic® website to learn more.

    USA & Canada
    https://www.viewsonic.com/us/company/green/go-green-with-viewsonic/#recycle-program

    Europe
    http://www.viewsoniceurope.com/eu/support/call-desk/

    Taiwan
    https://recycle.epa.gov.tw/

    Copyright Information

    Copyright© ViewSonic® Corporation, 2019. All rights reserved.

    Macintosh and Power Macintosh are registered trademarks of Apple Inc.

    Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries.

    ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic® Corporation.

    VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.

    ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).

    As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

    Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

    In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.

    No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic® Corporation.

    IFP70_UG_ENG_1a_2019-10-23

    Customer Service Contact Information

    For technical support or product service, see the table below or contact your reseller.

    Note: You will need the product’s serial number, which is located on the rear of the monitor by the I/O ports.

    Asia Pacific & Africa

    Country / Region Website
    Australia https://viewsonic.com/au/
    Bangladesh https://www.viewsonic.com/bd/
    中囯(China) https://www.viewsonic.com.cn
    香港 (繁體中文) https://www.viewsonic.com/hk/
    Hong Kong (English) https://www.viewsonic.com/hk-en/
    India https://www.viewsonic.com/in/
    Indonesia https://www.viewsonic.com/id/
    Israel https://www.viewsonic.com/il/
    日本 (Japan) https://www.viewsonic.com/jp/
    Korea https://www.viewsonic.com/kr/
    Malaysia https://www.viewsonic.com/my/
    Middle East https://www.viewsonic.com/me/
    Myanmar https://www.viewsonic.com/mm/
    Nepal https://www.viewsonic.com/np/
    New Zealand https://www.viewsonic.com/nz/
    Pakistan https://www.viewsonic.com/pk/
    Philippines https://www.viewsonic.com/ph/
    Singapore https://www.viewsonic.com/sg/
    臺灣 (Taiwan) https://www.viewsonic.com/tw/
    ประเทศไทย (Thailand) https://www.viewsonic.com/th/
    Việt Nam https://www.viewsonic.com/vn/
    South Africa & Mauritius https://www.viewsonic.com/za/

    Americas

    Country / Region Website
    United States https://www.viewsonic.com/us/
    Canada https://www.viewsonic.com/us/
    Latin America https://www.viewsonic.com/la/

    Europe

    Country / Region Website
    Europe https://www.viewsonic.com/eu/
    France https://www.viewsonic.com/fr/
    Deutschland https://www.viewsonic.com/de/
    Қазақстан https://www.viewsonic.com/kz/
    Россия https://www.viewsonic.com/ru/
    España https://www.viewsonic.com/es/
    Türkiye https://www.viewsonic.com/tr/
    Україна https://www.viewsonic.com/ua/
    United Kingdom https://www.viewsonic.com/uk/


    Limited Warranty

    ViewSonic® Smart White Board

    What the warranty covers:

    ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components. The repair or replacement unit or parts or components will be covered by the balance of the time remaining on the customer’s original limited warranty and the warranty period will not be extended. ViewSonic® provides no warranty for any third-party software whether included with the product or installed by the customer, installation of any unauthorized hardware parts or components (e.g. Projector Lamps). (Please refer to: “What the warranty excludes and does not cover” section).

    Who the warranty protects:

    This warranty is valid only for the first consumer purchaser.

    What the warranty excludes and does not cover:

    • Any product on which the serial number has been defaced, modified, or removed.
    • Damage, deterioration, or malfunction resulting from:
      • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
      • Repair or attempted repair by anyone not authorized by ViewSonic®.
      • Damage to or loss of any programs, data, or removable storage media.
      • Normal wear and tear.
      • Removal or installation of the product.
    • Software or data loss occurring during repair or replacement.
    • Any damage of the product due to shipment.
    • Causes external to the product, such as electric power fluctuations or failure.
    • Use of supplies or parts not meeting ViewSonic’s specifications.
    • Failure of owner to perform periodic product maintenance as stated in the User Guide.
    • Any other cause which does not relate to a product defect.
    • Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in).
    • Software - Any third-party software included with the product or installed by the customer.
    • Hardware/Accessories/Parts/Components – Installation of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps).
    • Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in the product User Guide.
    • Removal, installation, and set-up service charges, including wall-mounting of the product.

    How to get service:

    • For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number.
    • To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
    • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®.
    • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®.

    Limitation of implied warranties:

    There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

    Exclusion of damages:

    ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

    • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
    • Any other damages, whether incidental, consequential or otherwise.
    • Any claim against the customer by any other party.
    • Repair or attempted repair by anyone not authorized by ViewSonic®.

    Effect of state law:

    This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

    Sales outside the U.S.A. and Canada:

    For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer.

    The warranty period for this product in mainland China (Hong Kong, Macao, and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.

    For users in Europe and Russia, full details of warranty provided can be found at: http://www.viewsonic.com/eu/ under “Support/Warranty Information”.

    Mexico Limited Warranty

    ViewSonic® Smart White Board

    What the warranty covers:

    ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.

    Who the warranty protects:

    This warranty is valid only for the first consumer purchaser.

    What the warranty excludes and does not cover:

    • Any product on which the serial number has been defaced, modified or removed.
    • Damage, deterioration, or malfunction resulting from:
      • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
      • Causes external to the product, such as electrical power fluctuations or failure.
      • Use of supplies or parts not meeting ViewSonic®’s specifications.
      • Normal wear and tear.
      • Any other cause which does not relate to a product defect.
    • Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.
    • Removal, installation, insurance, and set-up service charges.

    How to get service:

    • For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
    • To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
    • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center.
    • Round trip transportation costs for in-warranty products will be paid by ViewSonic®.

    Limitation of implied warranties:

    There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

    Exclusion of damages:

    ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

    • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
    • Any other damages, whether incidental, consequential or otherwise.
    • Any claim against the customer by any other party.
    • Repair or attempted repair by anyone not authorized by ViewSonic®.
    Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

    Name, address, of manufacturer and importers:
    México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
    Col. San Fernando Huixquilucan, Estado de México
    Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm

    NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

    Hermosillo:
    Distribuciones y Servicios Computacionales SA de CV.
    Calle Juarez 284 local 2
    Col. Bugambilias C.P: 83140
    Tel: 01-66-22-14-9005
    E-Mail: disc2@hmo.megared.net.mx

    Villahermosa:
    Compumantenimietnos Garantizados, S.A. de C.V.
    AV. GREGORIO MENDEZ #1504
    COL, FLORIDA C.P. 86040
    Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
    E-Mail: compumantenimientos@prodigy.net.mx

    Puebla, Pue. (Matriz):
    RENTA Y DATOS, S.A. DE C.V. Domicilio:
    29 SUR 721 COL. LA PAZ
    72160 PUEBLA, PUE.
    Tel: 01(52).222.891.55.77 CON 10 LINEAS
    E-Mail: datos@puebla.megared.net.mx

    Veracruz, Ver.:
    CONEXION Y DESARROLLO, S.A DE C.V. Av.
    Americas # 419
    ENTRE PINZÓN Y ALVARADO
    Fracc. Reforma C.P. 91919
    Tel: 01-22-91-00-31-67
    E-Mail: gacosta@qplus.com.mx

    Chihuahua:
    Soluciones Globales en Computación
    C. Magisterio # 3321 Col. Magisterial
    Chihuahua, Chih.
    Tel: 4136954
    E-Mail: Cefeo@soluglobales.com

    Cuernavaca:
    Compusupport de Cuernavaca SA de CV
    Francisco Leyva # 178 Col. Miguel Hidalgo
    C.P. 62040, Cuernavaca Morelos
    Tel: 01 777 3180579 / 01 777 3124014
    E-Mail: aquevedo@compusupportcva.com

    Distrito Federal:
    QPLUS, S.A. de C.V.
    Av. Coyoacán 931
    Col. Del Valle 03100, México, D.F.
    Tel: 01(52)55-50-00-27-35
    E-Mail : gacosta@qplus.com.mx

    Guadalajara, Jal.:
    SERVICRECE, S.A. de C.V.
    Av. Niños Héroes # 2281
    Col. Arcos Sur, Sector Juárez
    44170, Guadalajara, Jalisco
    Tel: 01(52)33-36-15-15-43
    E-Mail: mmiranda@servicrece.com

    Guerrero Acapulco:
    GS Computación (Grupo Sesicomp)
    Progreso #6-A, Colo Centro
    39300 Acapulco, Guerrero
    Tel: 744-48-32627

    Monterrey:
    Global Product Services
    Mar Caribe # 1987, Esquina con Golfo Pérsico
    Fracc. Bernardo Reyes, CP 64280
    Monterrey N.L. México
    Tel: 8129-5103
    E-Mail: aydeem@gps1.com.mx

    MERIDA:
    ELECTROSER
    Av Reforma No. 403Gx39 y 41
    Mérida, Yucatán, México CP97000
    Tel: (52) 999-925-1916
    E-Mail: rrrb@sureste.com

    Oaxaca, Oax.:
    CENTRO DE DISTRIBUCION Y
    SERVICIO, S.A. de C.V.
    Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
    Tel: 01(52)95-15-15-22-22
    Fax: 01(52)95-15-13-67-00
    E-Mail. gpotai2001@hotmail.com

    Tijuana:
    STD
    Av Ferrocarril Sonora #3780 L-C
    Col 20 de Noviembr
    Tijuana, Mexico

    FOR USA SUPPORT:
    ViewSonic® Corporation
    381 Brea Canyon Road, Walnut, CA. 91789 USA
    Tel: 800-688-6688
    http://www.viewsonic.com

    Using the ViewBoard Safely

    Please read the following Safety Precautions before you start using the device.

    • Keep this user guide in a safe place for later reference.
    • Read all warnings and follow all instructions.
    • Do not use the device near water. To reduce the risk of fire or electric shock, do not expose the device to moisture.
    • Never remove the rear cover. This display contains high-voltage parts. You may be seriously injured if you touch them.
    • Avoid exposing the device to direct sunlight or other sources of sustained heat.
    • Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that may increase the temperature of the device to dangerous levels.
    • Use a soft, dry cloth to clean the external housing.
    • When moving the device, be careful not to drop or bump the device on anything.
    • Do not place the device on an uneven or unstable surface. The device may fall over resulting in an injury or a malfunction.
    • Do not place any heavy objects on the device or connection cables.
    • If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device.
    • The device is a monitor with an LED backlight intended for general office use.
    • Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, obtain an adapter and do not attempt to force the plug into the outlet.
    • When connecting to a power outlet, DO NOT remove the grounding prong. Please ensure grounding prongs are NEVER REMOVED.
    • Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment. Ensure that the power outlet is located near the equipment so that it is easily accessible.
    • Only use attachments/accessories specified by the manufacturer.
    • When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over.
    • Disconnect the power plug from the AC outlet if the device is not being used for a long period of time.
    • Place the device in a well-ventilated area. Do not place anything on the device that prevents heat dissipation.
    ViewBoard Ventilation.png
    • Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as:
      • if the power supply cord or plug is damaged
      • if liquid is spilled onto or objects fall in the unit
      • if the unit is exposed to moisture
      • if the unit does not operate normally or has been dropped

    IMPORTANT

    To ensure the optimal performance and longevity of your display, it is essential to follow the recommended handling, mounting, and storage procedures. Placing the display in a horizontal position can lead to a range of potential issues, including:

    • Excessive stress on the display's structural components, resulting in the formation of cracks or distortions along the edges.
    • Uneven weight distribution, which can cause the screen to warp, sustain internal damage, or crack over time.
    • Thermal-related damage, as the internal components may not be able to dissipate heat as intended, leading to potential failure or permanent damage.

    Furthermore, altering the display's form can also compromise the integrity of its internal components, including the sensitive LCD cells, which can result in a permanent degradation of the display's quality.

    To prevent such issues and maintain the display's optimal condition, it is recommended to always mount, handle, transport, and store it in a vertical position. Failure to do so may void the warranty and compromise the display's performance and lifespan.

    Note: Any damage resulting from the misuse or improper handling of the display is not covered under warranty.

    CAUTION

    Immediately unplug your device from the wall outlet and refer servicing to a qualified service personnel under the following conditions:

    • When the power supply cord or plug is damaged.
    • If liquid has been spilled onto or objects have fallen into the unit.
    • If the unit has been exposed to moisture.
    • If the unit does not operate normally or has been dropped.

    Never place the device in an unstable location. The device may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

    • Using cabinets or stands recommended by the manufacturer of the device.
    • Only using furniture that can safely support the device.
    • Ensuring the device is not overhanging the edge of the supporting furniture.
    • Not placing the device on tall furniture (e.g., cupboards or bookcases) without anchoring both the furniture and the device to a suitable support.
    • Not placing the device on cloth or other materials that may be located between the device and supporting furniture.
    • Educating children about the dangers of climbing on furniture to reach the device or its controls.

    If the existing device is going to be retained and relocated, the same considerations as above should be applied.

    Troubleshooting Common Problems

    General

    Why doesn't the remote control work?

    Solution 1 Check whether something is obstructing the display’s remote control receiver.

    Solution 2 Check whether the batteries in the remote control are installed correctly.

    Solution 3 Check whether the batteries need to be replaced.

    Why is the ViewBoard turning off unexpectedly?

    Solution 1 Check whether Sleep mode is enabled.

    Solution 2 Check if there is a power outage in your area.

    Solution 3 Turn on the display and see if the problem is with the signal and control system.

    PC Mode

    There is no signal from my PC.

    Solution 1 Check the display settings.

    Solution 2 Check the display resolution.

    Solution 3 Adjust the Hs &Vs (synchronization) settings using the OSD menu.

    Why is there line streaking in the background?

    Solution 1 Choose auto adjust.

    Solution 2 Adjust clock and phase.

    The ViewBoard is displaying an inaccurate color.

    Solution 1 Check the VGA connection.

    Solution 2 Adjust the chroma, brightness, and contrast settings.

    An "Unsupported Format" error is being shown.

    Solution 1 Choose auto adjust.

    Solution 2 Adjust clock and phase settings.

    Touch Function

    The touch function isn't responding.

    Solution 1 Check that drivers are installed correctly.

    Solution 2 Reinstall driver(s).

    Solution 3 Check setup and align it.

    Solution 4 Check whether the touch pen is working properly.

    Video Not Working Properly

    Why is there no picture and/or no sound?

    Solution 1 Check the Power status.

    Solution 2 Check the signal cable.

    Solution 3 Check that the internal PC is installed correctly.

    The picture is unclear and/or cutting in and out.

    Solution 1 Check the signal cable.

    Solution 2 Check if other electronics are interrupting the signal.

    Why is the picture quality poor?

    Solution 1 Adjust chroma, brightness, and contrast settings in the menu.

    Solution 2 Check the signal cable.

    Audio Not Working Properly

    Why is there no sound?

    Solution 1 Press the Mute/Unmute button.

    Solution 2 Adjust the volume.

    Solution 3 Check the audio cable.

    Sound is only coming out from one speaker.

    Solution 1 Adjust the sound balance in the menu.

    Solution 2 Check the sound control panel settings of the computer.

    Solution 3 Check the audio cable.
    NOTE: SPDIF and Audio Out only work in the Embedded Player, HDMI, and DisplayPort (DP) channels.

    Maintaining the ViewBoard

    General Precautions

    • Make sure the device is turned off and the power cable is unplugged from the power outlet.
    • Never spray or pour any liquid directly onto the screen or case.
    • Handle the device with care, as a darker-colored device, if scuffed, may show marks more clearly than a lighter-colored device.
    • Do not use the system continuously for long periods of time.

    Cleaning the Screen

    • Use a clean, soft, lint-free cloth and gently wipe down your screen to remove dust and other particles.
    • If the screen is still not clean, apply a small amount of non-ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth; then wipe the screen.

    Cleaning the Case

    • Use a clean, soft, lint-free cloth and gently wipe down the case to remove dust and other particles.
    • If the case is still not clean, apply a small amount of non-ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.

    Disclaimer

    • ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the device.
    • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.
    Important: If condensation appears between the glass and the panel, keep the display turned on until the moisture disappears.