Package Contents

USB Cable (3 m)
USB Type-C Cable (1.5 m)
Camera USB Cable (2 m)
HDMI Cable (3 m)
RS-232 Adapter
Remote Control
AAA Battery x 2
Clamp x 7
Screw x 6
Camera
Smart Pen x 2
Smart Pen Charger & Receiver
Sensor Hub
Power Cable
Quick Start Guide

Wall Mount Kit Specifications (VESA)

Please follow the instructions in the wall mount installation guide to install your wall mount or mobile mount bracket. If attaching to other building materials, please contact your nearest dealer.

Model	VESA Spec. (A x B)	Standard Screw (C x D)	Quantity
IFP6570 - 65"	600 x 400 mm	M8 x 25 mm	4
IFP8670 - 86"	800 x 600 mm	M8 x 25 mm	4

Do not use screws that are longer than the standard dimension, as they may cause damage to the inside of the display.

Product Overview

Front Panel | Control Panel

Rear Panel

Number	Description
1	Sensor hub to monitor temperature, humidity, luminosity, and PIR (motion sensor)
2	Camera
3	Microphone
4	Smart Pen and Charger
5	Windows button
6	Source select
7	Decrease the Volume
8	Increase the Volume
9	Speaker Mute
10	Microphone Mute
11	Turn On/Off the device Tape to enter Energy Saving Mode Press and hold for at least two (2) seconds to enter Standby Mode
12	Remote Control Receiver
13	Power Indicator Light
14	Sensor Hub Port
15	Speaker

I/O Panel

Lower Right Side

Bottom Right

Bottom Left

Number	Port	Description
1	USB Type-C	Charging support up to 60W, OTG, data transmission, network signal output, and an extension for audio and video. [ 20V dc/3A ]
2	HDMI OUT	Connect to devices with HDMI input function.
3	HDMI IN	High definition input; connect to PC with HDMI output, set-top box, or other video device.
4	USB 3.0	Connect USB devices such as hard disks, keyboard, mouse, etc. [ 5V dc/0.9A ]
5	TOUCH	Touch signal output to external PC. Network signal output to external PC when the Embedded Player has LAN port input. After connection (with external PC), the external PC’s audio can be played through the ViewBoard, and the external PC’s audio can be controlled by the audio button of the ViewBoard. After connection (with external PC), the device connected to the USB 3.0 port can be directly used by an external PC.
6	DisplayPort	Connect to devices with DisplayPort output function.
7	SPDIF	Multichannel sound via optical signals.
8	RS-232	Serial interface; used for mutual transfer of data between devices.
9	AUDIO OUT	Audio output to an external speaker.
10	LAN	Standard RJ45 (10M/100M/1G) Internet connection interface. NOTE: This network port is used for the Embedded Player and slot-in PC.
11	USB 2.0	Connect USB devices such as hard disks, keyboard, mouse, etc. [ 5V dc/0.5A ]
12	AC Switch	Turn on/off AC power supply “I” = Power on, “O” = Power off
13	AC IN	AC power input

Smart Pen and Charger

Charger

The charger is magnetically attached to the lower right side of the ViewBoard. Connect the charger to the USB 3.0 port on the side of the panel.

Button Functions of Smart Pen

Number	Description
1	Eraser
2	Previous Page
3	Next Page
4	Laser Pointer
5	LED Indicator

NOTE: After the charger has been connected to the ViewBoard, the button functions of the Smart Pen can be used.

Pairing/Unpairing

To pair/unpair the Smart Pen with the ViewBoard:

Go to: Settings > Personal > Smart Pen Setting.
To Pair: Press the 2 and 4 button on the Smart Pen at the same time. The LED indicator will go from solid white to flashing orange, and finally off when paired.
To Unpair: Press the 3 and 4 button on the Smart Pen at the same time. The LED indicator will go from flashing orange to solid white, and finally off when unpaired.

NOTE: The connection status and moving speed can be viewed and adjusted as well.

Charging

As shown below, the Smart Pen will charge automatically by inserting it into the charger that is connected to the ViewBoard.

NOTE: Two (2) hours of charge will yield eight (8) hours of Smart Pen use.

Sensor Hub

Once installed, and WCD mode is activated, the sensor hub will collect environmental data (Temperature, Humidity, luminosity, and PIR) and display it on-screen.

Installation

To install the sensor hub:

Insert the prongs on the bottom of the sensor into the top, upper left of the ViewBoard.
Secure the sensor with the additional two screws.

WCD Mode

When activated, WCD mode will display the environmental data (Temperature, Humidity, luminosity, and PIR) supplied by the sensor hub on-screen.

Select WCD Sensor Hub
On-Screen Environmental Data
Detailed Overview

To activate WCD mode:

Go to: Settings > System > System Settings.
Select WCD sensor hub to toggle WCD On or Off.
When WCD and Sensor data notification are turned on, the environmental data will be displayed on-screen.
Touching the environmental data will launch a more detailed overview of the collected data.

NOTE: When powered off/the backlight is off (standby mode), if the PIR sensors detect movement after standing by for 20 seconds it will turn on automatically.

Camera

The camera is magnetically attached to the top middle of the ViewBoard. Connect the camera to the USB 3.0 port on the side of the panel as shown below.

NOTE: A USB cable of at least two (2) meters should be used.

Remote Control Overview

Remote Control

Number	Description
1	Power On/Off
2	Mute/Unmute
3	Sleep Mode
4	For Non-Android sources; display current input source information
5	Blank Screen
6	Freeze Screen
7	Numeric Input Buttons
8	Slot-in computer space bar, Alt+Tab
9	Slot-in computer, close program window
10	Input source selection
11	Back to slot-in system main interface
12	For Android, access Settings; for other sources, access Touch Menu settings
13	Screen capture
14	PC [Tab] button
15	Switch to slot-in PC desktop
16	PC [Backspace] button
17	PC [Windows] button
18	PC [Menu] button
19	Scroll Up
20	Scroll Left
21	Scroll Right
22	Scroll Down
23	Confirm selection/state
24	Writing software setup
25	Shortcut button to exit dialogue boxes
26	Return button
27	PC [Space] button
28	CH+: PC previous page CH-: PC next page
29	Increase/Decrease volume
30	Built-in computer F1 - F12 function button

NOTE: All computer-related function keys are not available without a slot-in computer.

Remote Control Effective Range

The working range of the remote control is shown here. It has an effective range of 8 meters, 30° degrees left and right. Ensure there is nothing obstructing the remote control’s signal to the receiver.

Replacing the Batteries of the Remote Control

Remove the cover on the rear of the remote control.
Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the “+” on the battery post.
Replace the cover by aligning it with the slot on the remote control and snapping the latch shut.

There is a risk of explosion if batteries are replaced with the incorrect type.

NOTE:

It is recommended that you do not mix battery types.

Always dispose of old batteries in an environmentally friendly way. Contact your local government for more information on how to dispose of batteries safely.

Using Gestures

Touch gestures allow the user to use pre-determined commands without using a keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect objects, change the location of an object, access settings, erase digital ink, and much more.

NOTE: Gesture availability will vary based on the application.

Select and Deselect an Object (Clicking) Press and release the ViewBoard to select/deselect options or objects. This is like a single, standard left mouse click.
Display Menu Options (Right-Clicking) Press and hold the ViewBoard with your finger. This is like a single, standard right mouse click.
Double-Clicking Quickly press and release twice in the same location on the ViewBoard. This is like a double, standard left mouse click.
Moving an Object Press and hold the object on the ViewBoard and slowly drag it with your finger to your desired location.
Erasing Digital Ink Use your flattened hand, palm, or fist on the ViewBoard and move your hand across the area which you wish to erase.
Swipe Up for General Settings Swipe up from the bottom of the ViewBoard to launch the General Settings.

Connecting External Devices and Touch Connection

USB Type-C Connection

To connect via USB Type-C:

Connect a Type C cable from your external device to the Type C port on the ViewBoard.

DisplayPort Connection

To connect via DisplayPort:

Connect a DisplayPort cable from your external device to the DisplayPort port on the ViewBoard.
Connect a USB cable to the external device from the TOUCH port of the ViewBoard.

HDMI Connection

To connect via HDMI:

Connect an HDMI cable from your external device to the HDMI IN port on the ViewBoard.
Connect a USB cable to the external device from the TOUCH port of the ViewBoard.

RS-232 Connection

When you use a RS-232 serial port cable to connect your display to an external computer certain functions can be controlled remotely by the PC, including Power On/Off, Volume adjustment, Input select, Brightness, and more.

USB and Networking Connections

Just like any PC, it is easy to connect various USB devices and other peripherals to your ViewBoard.

USB Peripherals

Plug the USB device cable into the USB port.

Networking Connection

Plug the network cable into the LAN port.

Media Player Connection

To connect a media player:

Connect the HDMI cable to the HDMI ports on your ViewBoard and peripheral device.
Plug in the power cord of your ViewBoard, and turn on the power supply switch.
Press the Power button on the right-hand side of the ViewBoard to turn the screen on.
Press the INPUT button on the remote control and switch to the “HDMI” input source.

SPDIF Connection

To connect to an external sound system:

Connect an optical cable from the SPDIF port to your sound system’s optical connector.
Plug in the power cord of your ViewBoard, and turn on the rear-panel power supply switch.
Press the Power button on the right-hand side of the ViewBoard to turn the screen on.

Video Output Connection

To output video via a display device:

Connect an HDMI cable to the HDMI IN port of your display device, and the other end to the HDMI OUT port of your ViewBoard.
Plug in the power cord of your ViewBoard, and turn on the power supply switch.
Press the Power button on the right-hand side of the ViewBoard to turn the screen on.

Power On/Off your ViewBoard

Powering On/Off

Ensure the power cord is connected, plugged into a power outlet, and the power switch is in the “On” position.
Press the Power button to turn on the ViewBoard.
To turn the ViewBoard off, press and hold the Power button.

Initial Launch Setup

When you first turn on your ViewBoard, an initial setup wizard will launch.

Language Select
Network Connection
Date and Time
System Mode
Privacy and Copyright Protection

Select your Language.
Setup and verify your LAN connection.
Select your Time Zone to set the Date and Time.
Select your preferred System Mode.
Accept or Decline the Privacy and Copyright Protection Terms.

vLauncher - Customizable Welcome Screen

NOTE: ViewBoard offers two background themes, Corporate and Education.

Toolbar

Toolbar trigger icons are on the edge of the ViewBoard launcher providing access to your tools.

To launch a tool:

Tap a Toolbar trigger icon.
Tap on your desired tool icon.

NOTE: The default toolbar setting is to be available for all input sources; however, users can go to: Settings > Personal > Other Settings to adjust the options: (1) available for all input sources, (2) available for all input sources, except for PC, and (3) disable the tool bar.

Toolbar Icons

Icon	Description
	Return to the previous operation screen
	Return to the Home Screen of the Embedded Player
	Display all embedded applications that are being used
	Launch myViewBoard
	Access the Pen, Highlighter, Clear, and Save options
	1. Digital Pen Annotate the overlay of any input source with red, black, blue, or green ink. NOTE: The default digital pen setting supports up to 10-point writing.
	2. Digital Highlighter Mark and highlight with four colors: yellow, orange, blue, and green. NOTE: The default digital highlighter setting supports up to 10-point marking.
	3. Brush Clears all the digital ink on the screen.
	4. Save As Save the on-screen image onto the internal storage.
	5. Writing Mode Transparent mode: Screen won't be frozen, the screen resolution won't be reduced to 1080p.
	6. Picture Save Setting Speed Priority: Save the on-screen image as 1920 x 1080; fast save speed. Quality Priority: Save the on-screen image as 3840 x 2160; save time will take up to 10 seconds. NOTE: In opaque mode, the user cannot select the picture save setting.
	7. Close Close the digital pen icon.
	Convert the currently displayed content into a still image; then you can zoom in or zoom out
	1. Zoom In Enlarge the captured image. NOTE: The screen resolution will be reduced after zooming in.
	2. Zoom Out Shrink the captured image.
	3. Back to Full Screen Reset the Zoom In/Zoom Out effects to the original full screen.
	4. Close Close the icon.
	View more applications within the ViewBoard tool bar
	1. Spotlight Highlight the focus content zone. Tap the Setting icon to adjust the spotlight size and alpha blending effect.
	2. Countdown Access the countdown timer with an optional alarm setting. Touch and swipe to adjust the numeric values, then click Start. At any time, the countdown timer can be paused, resumed, or reset. The timer will reduce in size and move to the lower-center of the screen automatically when the user touches another area. Touching the timer again will return it to its normal size and original location.
	3. Stopwatch Tapping Start will initiate the stopwatch. At any time, the stopwatch can be paused, resumed, split, or reset. The stopwatch will reduce in size and move to the lower-center of the screen automatically when the user touches another area. Touching the stopwatch again will return it to its normal size and original location.
	4. Air Class Interactive teaching tool for classroom usage.
	5. Folder Access the Folder function and retrieve documents.

On-Screen Display (OSD) Menu

Access General Settings, Input Settings, and Widgets through the OSD Menu.

ViewBoard has two options for opening the OSD Menu:

Option 1
Swipe up from the bottom of the screen.

Option 2
Press the INPUT button on the remote control.

General Settings

To select an Input Source:

Press INPUT on the remote control to display the General Setting menu, then press ▼ to enter the Input Source menu.
Press ▼/▲/◄/► to select the input source you want.
Press ENTER on the remote control, or touch the input source.
Press EPG/BACK on the remote control, or touch a blank area outside of the menu to exit.

NOTE: PC source will only display when the slot-in computer is connected.

To adjust the Backlight and enable/disable Flicker Free:

Press INPUT on the remote control to display the General Settings menu.
Drag the brightness slider directly to adjust the backlight value, and/or touch the Flicker Free icon to enable/disable the function.
Press EPG/BACK on the remote control, or touch a blank area outside of the menu to exit.

To adjust the Volume:

Press INPUT on the remote control to display the General Settings menu.
Drag the volume slider directly to adjust the value.
Press Mute on the remote control to enable or disable the mute function.
Press EPG/BACK on the remote control, or touch a blank area outside of the menu to exit.

Detailed Settings

Press MENU on the remote control or select the More Settings icon on the General Setting menu to launch the Detailed Settings menu. Detailed Settings include: Audio, Screen, and Display.

NOTE: For non-Android inputs only.

Audio Settings

Press ► on the remote control and select the Audio menu.
Press ▼/▲/◄/► on the remote control or directly touch the option to select it.
Adjust the Volume, Bass, Treble, and Balance directly by touching and adjusting each value, or with the remote control by pressing ENTER and using ◄/► to adjust the option.
Touch the Mute slider directly to enable/disable mute, or press Mute on the remote control.
Press EPG/BACK on the remote control, or touch a blank area outside of the menu to exit.

Screen Settings

Press ► on the remote control and select the Screen menu.
Press ▼/▲/◄/► on the remote control or directly touch the option to select it.
Adjust your preference by touching each value directly, or with the remote control by pressing ENTER.
Press EPG/BACK on the remote control, or touch a blank area outside of the menu to exit.

NOTE:

Burn-in (Image Sticking) Protection

To reduce the possibility of screen burn-in, this unit is equipped with image sticking protection technology. If the screen displays a still image for a certain period of time you define, the device activates a screen saver to prevent the formation of burnt in ghost images on the screen. Image sticking protection moves the picture slightly on the screen. The image sticking protection time setting allows you to program the time between movements of the picture in minutes.

Display Settings

Press ► on the remote control and select the Display menu.
Press ▼/▲/◄/► on the remote control or directly touch the option to select it.
Adjust the Brightness, Contrast, Hue, and Sharpness directly by touching and adjusting each value, or with the remote control by pressing ENTER and using ◄/► to adjust the option.
Drag the blue light slider directly to adjust the blue light value.
Press EPG/BACK on the remote control, or touch a blank area outside of the menu to exit.

Eye Health

Calculating Breaks
When viewing screens for extended periods, it is recommended to take periodic breaks from viewing. Short breaks of at least 10 minutes are recommended after one (1) hour of continuous viewing.

Taking shorter, more frequent breaks are generally more beneficial than longer, less frequent breaks.

Focus Fatigue (20-20-20 Rule)
To reduce the risk of eye fatigue by constantly looking at the screen, look away from the screen at least every 20 minutes and gaze at a distant object (at least 20 feet away) for at least 20 seconds.

Looking at Distant Objects
While taking breaks, users can further reduce eye strain and dryness by focusing on objects that are further away from them for 10-15 seconds, then gaze at something up close for 10-15 seconds. Repeat this up to 10 times. This exercise reduces the risk of your eyes’ focusing ability to “lock up” after prolonged computer work.

Eye and Neck Exercises
Eye Exercises
Eye exercises can help minimize eye strain. Slowly roll your eyes to the left, right, up, and down. Repeat as many times as needed.

Neck Exercises
hang at your sides, bend forward slightly to stretch the neck, turn your head to the right and to the left. Repeat as many times as needed.

ViewBoard Input Source Settings

The ViewBoard input source is the default source that is active when turning on your ViewBoard. Press the More Settings icon in the On-Screen Display (OSD) Menu to enter the Settings menu.

Wireless & Network

Check current network connection status, Wi-Fi, BT, and establish a Wireless hotspot.

NOTE:

Wi-Fi, Wireless hotspot and BT settings will appear when LB-WIFI-001(optional) has been installed.
Ethernet will disable automatically when Wi-Fi is enabled. Wi-Fi will disable automatically when Ethernet is enabled. Wi-Fi will disable when Wireless hotspot is enabled.
The device cannot connect to the Internet when Wireless hotspot is enabled.

Wi-Fi

Setup and manage wireless access points.

Tap the toggle button to turn Wi-Fi On or Off.
Tap the settings icon to: Add Network, view Saved Networks, Refresh the network list, or view Advanced settings.
In Advanced settings, you can set Proxy and IP settings.

Ethernet

Set the local network and proxy.

Tap On to toggle Ethernet on or off.
You can adjust Static IP and Proxy settings as well.
Tap the Settings icon to view Advanced settings.

Hotspot & Tethering

Set and share your internet connection with other devices.

Tap Portable Wi-Fi hotspot to turn it on or off.
Tap Set up Wi-Fi hotspot to set Network name, Security, and Password.

BT

Tap On to toggle BT on or off. Once On, select a listed device to pair and connect to.
Tap the more settings icon to: Refresh, Rename the device, and Show received files.

VPN

Setup and manage Virtual Private Networks.

To create a VPN profile:

Go to: Settings > Wireless & Networks > More > VPN and tap the + icon.
Key in the Name.
Select the VPN Type.
Choose to enable/disable PPP encryption (MPPE) and/or show Advanced options.

Share

SAMBA

The SAMBA Service provides file sharing via LAN. When the SAMBA Service is enabled, the user can explore the ViewBoard file system with a PC or mobile equipment.

To access, go to: Settings > Share > SAMBA Service.
Tap the box or name to enable the SAMBA Service, then set a password if needed.
Ensure the ViewBoard and client equipment are connected to the same network.
Log in to the ViewBoard with the client equipment. Input the ViewBoard’s IP address.
Key in the user name and password, then select OK (if necessary).
After a successful log in, the ViewBoard files will be available.

Miracast

Miracast allows for wireless sharing of multimedia and screens of connected devices.

To access, go to: Settings > Share > Miracast.

Device

Adjust the Theme, Display, Storage, and Sound settings.

Theme

Users can change their home launcher theme.

NOTE: vLauncher cannot be removed.

Display

Adjust the Wallpaper, HDMI Out Encryption setting, and Burn-in Protection Interval.

Item	Description
Wallpaper	Users can change their wallpaper with default images, or use their own by tapping My photos and selecting the image file.
HDMI Out Resolution Setting	Users can adjust their HDMI Out resolution preference.
Burn-in Protection Interval	This setting allows the user to program the time between movements of the picture in minutes. NOTE: Burn-in Protection must be enabled in the OSD Menu first.

Storage

Users can check the storage status of their ViewBoard.

Sound

Users can enable/disable touch sounds, and adjust output settings.

Personal

View and adjust Security, Language & Input, Smart Pen Setting, Startup & Shutdown, Password for screen lock, Input Setting, and Other Settings.

Security

Review Credential storage and Unknown sources install settings.

Item	Description
Trusted Credentials	Show and edit all trusted CA certificates that have been installed on the ViewBoard.
Clear Credentials	Clear any previously installed credentials. NOTE: Pre-loaded credentials cannot be cleared.
Unknown Sources	Enable the installation of apps from unknown sources. NOTE: Apps from unknown sources may not be compatible or work properly.

Language & Input

Adjust the Language and Input method(s) of the Embedded Player.

Item	Description
Languages	Choose from the available languages.
Current Keyboard	Enable/disable the virtual keyboard and/or change the default input method.
Virtual Keyboard	View and adjust advanced entry settings.
Physical Keyboard	View and adjust advanced entry settings.

Startup & Shutdown

Set the Startup Channel, Standby Mode, Black Screen After Startup, and adjust Power Off Timer settings.

Item	Description
Startup Channel	Adjust the startup channel preference.
Standby Mode	Decide what happens when you press the Power button while the ViewBoard is on. Hibernate When enabled, pressing the Power button will turn off the ViewBoard and the system. Sleep When enabled, pressing the Power button will turn off the ViewBoard’s backlight, but the system will remain on.
Black Screen After Startup	When enabled, the ViewBoard will turn off the backlight automatically after booting up.
Close Power Off Reminder	When enabled, the ViewBoard will turn off the directory without any reminder after the scheduled off time.

Password for Screen Lock

Set a screen lock password by selecting Set, inputting a password, and selecting OK.

Input Setting

Enable/disable Input Alias Switch, Wake on Active Source, Channel Auto Switch, Auto Search, and set No Signal Power off.

Item	Description
Input Alias Switch	Once enabled, the user can edit input aliases and when the Display button is pressed the source information (located in the upper left side) will also be changed.
Wake on Active Source	The ViewBoard will detect HDMI signals in Standby mode. If HDMI has a signal output, the ViewBoard will power on automatically.
Auto Search	When enabled, if the current source does not have a signal, the ViewBoard will automatically search the input sources one time.
Channel Auto Switch	When enabled, if the ViewBoard detects a new signal input it will switch the input source automatically.
No Signal Power Off	Adjust the “No Signal” power off timer.
HDMI CEC Settings	Enable/disable HDMI CEC functions.

Other Settings

Adjust Side Tool bar Channel and Eco Mode settings.

Item	Description
Side Tool bar Channel	Adjust the side tool bar availability.
ECO Mode	When enabled, the ViewBoard will turn off automatically after sixty (60) minutes of Embedded Player source being idle or after five (5) minutes of other input sources not having a signal.

System

View and adjust Date & Time, System Settings, About Device, and Advanced Settings.

Date & Time

Set the system time and format.

Item	Description
Automatic Date & Time	When enabled, the ViewBoard will automatically synchronize the date and time via the Internet. NOTE: Ethernet or Wi-Fi Connection is needed.
Set Date	Adjust the values then select OK when finished.
Set Time	Adjust the values then select OK when finished.
Select Time Zone	Choose from the available time zones.
Select Time Format	Choose from 12 hour and 24 hour time format. Simply toggle 24-hour format on/off.
Choose Date Format	Select from the available date formats.

About Device

Display Embedded Player information, System Updates, Display ID Setting, and Asset Tag.

System Update
The ViewBoard automatically searches for software updates whenever connected to the Internet (OTA). With just one click, users can update their version of ViewBoard software.

Item	Description
Legal Information	Check open source and System WebView licenses.
Display ID	Change the Display ID. NOTE: The Display ID is for RS-232 users, and the range is 01~98.
Asset Tag	Key in the asset information.

System Settings

Adjust WCD, Wake on Active Source, Channel Auto Switch, and No Signal Power Off.

Item	Description
WCD Sensor Hub	When activated, the environmental data (Temperature, Humidity, and PIR) will be displayed on-screen.
Adaptive Brightness	Toggle on/off.
Sensor Data Notification	Choose to enable or disable notifications.
Azure IoT Account Binding	Select to bind your Azure IoT account.

Advanced

Set the Mode, check Apps, modify Passwords, and enable/disable USB disk connection.

Item	Description
Mode	Normal Mode The embedded screen sharing apps will run normally. Security Mode The embedded screen sharing apps will be removed. Disable Embedded OS The system will automatically reboot, and then the Embedded OS will not appear.
Applications	The user can view App information and force stop, uninstall, move to USB storage, clear data, clear cache, and clear defaults. NOTE: Pre-loaded apps cannot be uninstalled. Not all apps support the move to USB storage feature. Not all apps support Clear Defaults. To view installed Apps: Go to: Settings > Storage > Other apps Selecting an App will allow you to view basic information, Clear Data and Clear Cache. Selecting the information icon will provide further options. Select the right upper icon for additional options.
Advanced Mode Password	Modify the Advanced setting entry password.
USB Disk Enable	Enable/disable USB disk connection.
Privacy	Set the interval for local file storage access. Never Local storage will be cleaned, and no longer able to save files. 1 Hour Files saved to local storage will be deleted after 1 hour. 1 Day Files saved to local storage will be deleted after 1 day. Always Local storage is available, and no files will be deleted.

myViewBoard Whiteboard

A digital whiteboarding application.

NOTE: To learn more about myViewBoard Whiteboard, visit: https://wiki.myviewboard.com/Whiteboard_for_Android.

Floating Toolbar

Item		Description
	Move	Move the Floating Toolbar.
	Present Mode	Switch between presentation and preparation modes.
	Paste from Clipboard	Insert the current clipboard content onto the canvas.
	Previous Page	Go to the previous page (if the canvas has multiple pages).
	Next Page	Go to the next page (if the canvas has multiple pages).
	New Page	Add a new canvas.
	Pages in Whiteboard	Create, select, rearrange, copy and delete pages.

Main Toolbar

Item		Description
	Screen Capture	Screenshot, video, and audio recording.
	Move	Select and hold to move the toolbar to the left side, right side, or bottom of the screen.
	File	Open, save, export, and print whiteboard files.
	Magic Box	Import resources (image, video, audio, etc.) to the whiteboard.
	Embedded Browser	Open the built-in browser to access internet resources, which can be dragged onto the canvas.
	Infinite Canvas	Drag to move the canvas. Use two hands to zoom in/zoom out. Select again for an overview.
	Selection	Select objects, text, and other elements on the canvas.
	Pen	Writing tools and customization options.
	Eraser	Erase objects or clear the page.
	Shapes and Lines	Draw shapes, arrows, and add tables.
	Text and Handwriting	Add a text box.
	Undo	Undo the previous action.
	Redo	Redo the previous action.

Background Management

Item		Description
	Sign In	Sign in to a myViewBoard account.
	Background Management	Change the canvas background.
	FollowMe Setting	Display custom images uploaded to a cloud storage account.
	Color Palette	Choose from solid or gradient colors as the background.
	Pre-installed	Choose backgrounds that come pre-installed with Whiteboard.
	myViewBoard Originals	Display original content created by myViewBoard.
	Local Hard Drive	Use images from the local hard drive.

vCast

Working with ViewBoard® Cast software (vCast, vCast Pro, and vCastSender), the vCast application will allow the ViewBoard to receive laptop screens (Windows/Mac/Chrome) and mobile (iOS/Android) users’ screens, photos, videos, annotations, and camera(s) that are using the vCastSender application.

NOTE:

ViewBoard® Cast software, laptops, and mobile devices can connect to both the same subnet and cross subnet by entering the on-screen PIN code.
Connected devices will show up under Device List on the same subnet connection.
If the device does not show up under Device List, users will need to key-in the on-screen PIN code.

Network Information

Ports:

TCP 56789, 25123, 8121 & 8000 (Controlling message port & client device audio transfer)

TCP 8600 (BYOM)

TCP 53000 (Request share screen)

TCP 52020 (Reverse control)

TCP 52025 (Reverse control for ViewBoard Cast Button)

TCP 52030 (Status sync)

TCP 52040 (Moderator mode)

UDP 48689, 25123 (Device searching and broadcast & client device audio transfer)

UDP 5353 (Multicast search device protocol)

Port and DNS Activation:

Port: 443

DNS: https://vcastactivate.viewsonic.com

OTA Service:

Server Port: TCP443

Server FQDN Name: https://vcastupdate.viewsonic.com

Casting from Windows, MacBook, and Chrome Devices

Ensure the client device (e.g., laptop) is connected to the same network as the ViewBoard.

NOTE: The network name can be found under Room Network.

On the client device, visit the address that is shown on the ViewBoard to download and install the vCastSender application.
After installing, launch the vCastSender application.
To connect to the ViewBoard, input the PIN code and click OK.

NOTE: The PIN code can be found as highlighted below:

Additionally, you can connect to the ViewBoard or display by clicking Device List then the Device Name listed.

NOTE: The Device Name can be found as highlighted below:

Casting from Android Devices

Ensure the client device (e.g., Android phone or tablet) is connected to the same network as the ViewBoard.

NOTE: The network name can be found under Room Network.

On the Android client device, scan the QR code shown on the ViewBoard to directly download the vCastSender application, or download the application from the Google Play Store.

After installing, launch the vCastSender application.
To connect to the display, input the PIN code and select OK.

NOTE: The PIN code can be found as highlighted below:

You can also connect to the ViewBoard by clicking Device List then the Device Name listed.

NOTE: The Device Name can be found as highlighted below:

Additionally, you can connect to the ViewBoard by selecting Scan then placing the on-screen QR code into the box to automatically connect.

Casting from Apple iOS Devices

Apple AirPlay® is compatible with vCast for screen mirroring and content streaming under the same subnet environment only. An “AirPlay Password” will be generated on-screen for connection when using AirPlay to cast to a ViewBoard.

Ensure the client device (e.g., iPhone or iPad) is connected to the same network as the ViewBoard.

NOTE: The network name can be found under Room Network.

On the iOS client device, directly open AirPlay and select the Device Name of the ViewBoard to connect.

NOTE: The Device Name can be found as highlighted below:

Input the generated on-screen AirPlay Password on the client device to connect.

NOTE: In a cross subnet environment, please download and connect with the vCastSender iOS application from the Apple App Store.

You can also connect to the ViewBoard by selecting Scan then placing the on-screen QR code into the box to automatically connect.

Connecting to a Display from a Mobile Device

Once connected, select Receive. The ViewBoard or selected display screen will appear on the mobile device with an on-screen toolbar. Users can interact with the ViewBoard or display with annotations, file sharing, etc.

Item		Description
	Toggle	Hide or display the toolbar.
	Home	Return to the Home interface.
	Return	Return to the previous operation.
	Folder	View or open the mobile device's files.
	Share	Cast the mobile device's screen to the connected ViewBoard or display.
	Touch	Remotely control the connected ViewBoard or display.
	Annotate	Make annotations, and adjust the pen color.
	Clear	Clear everything on screen.
	Camera	Send camera images to the connected ViewBoard or display.

Air Class

Display quiz questions on the ViewBoard and allow up to 30 mobile users to submit answers remotely. Whether deploying single or multiple choice questions, the ViewBoard will record the results for each device being used.

Network Information

PC (Windows/Mac/Chromebook) and tablet/mobile (iOS/Android) devices, as well as the ViewBoard need to be linked to the same LAN network subnet.
Ports: TCP 8080

To launch Air Class:

Select "Enter the class"
Choose a function

Tap the tool bar trigger icon and select the more tools icon. Then select the Air Class icon.
Select “Enter the class”.
Choose from the available interactive functions at the bottom of the screen.

Item	Description
Voter	Single and Multiple choice questions.
Judge	True/False questions.
Responder	Race to answer first
Selector	Randomly select a participant
Grouping	Assign participants to groups
Message	Allow/Deny participants to direct message the ViewBoard
Manager	Add participants
Exit	Exit Air Class

Voter

Select the Single choice or Multiple choice icon to select the preferred answer type.

Tap BEGIN VOTING to let the participants start.

After the participants are finished and press OK, the ViewBoard will show the participant‘s name on screen.

Tap FINISH VOTING to close the quiz.

Then the participants’ “Answer Statistics” will be displayed.

Choose the right answer to show the correct rate.

Click the Explain icon to further analyze the topic.

Judge

Tap BEGIN VOTING to let the participants start a True/False questionnaire.

After the participants are finished and press OK, the ViewBoard will show the participant‘s name on screen.

Tap FINISH VOTING to close the quiz.

Then the participants’ “Answer Statistics” will be displayed.

Choose the right answer to show the correct rate.

Click the Explain icon to further analyze the topic.

Responder

Participants race to select their answer and tap OK to submit their answer.

Selector

Select the “Selector’ icon.
Set the number of participants to be selected.

NOTE: The number of participants that can be selected will be based on the total number of participants.

Tap START to start the random selection.
The selected participant’s name will then be displayed.

Grouping

Select the icon to assign participants to groups.

Message

Select "Message"
Change the interface
Enter your message

To allow messaging:

Tap the “Message” icon to enable the function.
Participants select “Message” to change to the message interface.

Participants key in their message then select SEND.
The message will scroll across the top of the ViewBoard.

Manager

Select the icon to let more participants join the class.

Exit

Select to exit the Air Class interface.

Other Default Applications

vSweeper

Clear unnecessary data and unwanted files.

Advanced Settings can also be customized to the user's needs.

Screen Lock

Set a screen lock password and enable screen lock.

NOTE: If the user forgets the password, use the remote control and press INPUT-0-2-1-4 to restore the password to default.

To set a screen lock password:

Go to: Settings > Personal > Password for screen lock, or select the Screen Lock icon in the apps list.
Select Set Password, and input a new four (4) digit password. Then select OK.
Now when selecting the Screen Lock icon, the screen will be locked.

Chromium

Web browser for surfing the internet.

WPS Office

Create, edit, and view Documents, Memos, Presentations, and Spreadsheets.

Folders

Folders Overview
Folder Icons

Number	Item
1	Storage Device Display
2	Icons
3	File Type Menu
4	File Information
5	Main Display Area

Miracast

Miracast allows for wireless sharing of multimedia and screens of connected devices.

NOTE: There may be some compatibility issues related to the sender’s hardware driver and operating system (OS).

RS-232

This document describes the hardware interface spec and software protocols of RS-232 interface communication between ViewSonic LFD and PC or other control units with RS-232 protocol.

The protocol contains three command sections:

Set-Function
Get-Function
Remote control pass-through mode

NOTE: Below, “PC” represents all the control units that can send or receive the RS-232 protocol command.

Description

RS-232 Hardware Specification

ViewSonic LFD communication port on the rear side:

Connector type: DSUB 9-Pin Male (or 3.5 mm barrel connector)
Use of crossover (null modem) cable for connection
Pin Assignment:

	Pin #	Signal	Remark
Female DSUB 9-Pin	1	NC
	2	RXD	Input to Display
	3	TXD	Output to Display
	4	NC
	5	GND
Male DSUB 9-Pin	6	NC
	7	NC
	8	NC
	9	NC	Provide +5V/2A power for external specific dongle *3.0
	frame	GND

	Item	Signal	Remark
3.5 mm barrel connector (alternative for limited space)	Tip	TXD	Output to Display
	Ring	RXD	Input to Display
	Sleeve	GND

LAN Hardware Specification

ViewSonic LFD communication port on the rear side:

Connector type: 8P8C RJ45
Pin assignment:

Pin #	Signal	Remark
1	TX+	Output from Display
2	TX-	Output from Display
3	RX+	Input to Display
4	BI_D3+	For 1G case
5	BI_D3-	For 1G case
6	RX-	Input to Display
7	BI_D4+	For 1G case
8	BI_D4-	For 1G case
frame	GND

RS-232 Communication Setting

Baud Rate Select: 9600bps (fixed)
Data bits: 8 bits (fixed)
Parity: None (fixed)
Stop Bits: 1(fixed)

LAN Communication Setting

Type: Ethernet
Protocol: TCP/IP
Port: 5000 (fixed)
Cross subnet: No
Logon Credentials: No

Command Message Reference
PC sends to LFD command packet followed by “CR”. Every time PC sends control command to Display, the Display shall respond as follows:

If the message is received correctly it will send “+” (02Bh) followed by “CR” (00Dh)
If the message is received incorrectly it will send “-” (02Dh) followed by “CR” (00Dh)

Protocol

Set-Function Listing

The PC can control the Display for specific actions. The Set-Function command allows you to control the Display behavior at a remote site through the RS-232 port. The Set-Function packet format consists of 9 bytes.

Set-Function Description:

Length	Total Byte of Message excluding “CR”
LFD ID	Identification for each of Display (01~98; default is 01) ID “99” means to apply the set command for all connected displays. Under such circumstances, only ID#1 display has to reply. The LFD ID can be set via the OSD menu for each Display.
Command Type	Identify command type, "s" (0x73h): Set Command "+" (0x2Bh): Valid Command Reply "-" (0x2Dh): Invalid Command Reply
Command	Function command code: One byte ASCII code.
Value [1~3]	Three bytes ASCII that defines the value.
CR	0x0D

Set-Function Format Send: (Command Type="s")

Name	Length	ID	Command Type	Command	Value1	Value2	Value3	CR
Byte Count	1 Byte	2 Byte	1 Byte	1 Byte	1 Byte	1 Byte	1 Byte	1 Byte
Bytes Order	1	2~3	4	5	6	7	8	9

Reply: (Command Type="+" or "-")

Name	Length	ID	Command Type	CR
Byte Count	1 Byte	2 Byte	1 Byte	1 Byte
Bytes Order	1	2~3	4	5

NOTE: When PC applies command to all displays (ID=99), only the #1 set needs to reply by the name of ID=1.

Example 1: Set Brightness as 76 for Display (#02) and this; command is valid.

Send (Hex Format)

Name	Length	ID	Command Type	Command	Value1	Value2	Value3	CR
Hex	0x38	0x30 0x32	0x73	0x24	0x30	0x37	0x36	0x0D

Reply (Hex Format)

Name	Length	ID	Command Type	CR
Hex	0x34	0x30 0x32	0x2B	0x0D

Example 2: Set Brightness as 75 for Display (#02) and this; command is NOT valid.

Send (Hex Format)

Name	Length	ID	Command Type	Command	Value1	Value2	Value3	CR
Hex	0x38	0x30 0x32	0x73	0x24	0x30	0x37	0x35	0x0D

Reply (Hex Format)

Name	Length	ID	Command Type	CR
Hex	0x34	0x30 0x32	0x2D	0x0D

Set-Function Table

A. Basic Function

Set Function	Length	Command	Command		Value Range	Comments
		Type (ASCII)	Code (ASCII)	Code (Hex)	(Three ASCII bytes)
Power On/Off (Standby)	8	s	!	21	000: STBY 001: ON	1. The Power-on via LAN control may works only under specific mode. To see display UG for details. 3.1.1 2. “WOL by MAC address” may available as alternative.3.2.1
Input Select	8	s	"	22	000: TV 001: AV 002: S-Video 003: YPbPr 004: HDMI1 014: HDMI2 024: HDMI3 034: HDMI4 005: DVI 006: VGA1 016: VGA2 026: VGA3 007: Slot-in PC (OPS/SDM)/HDBT 008: Internal memory 009: DP 00A: Embedded/Main (Android)	1. No need for USB 2. For the case of two more same sources, the 2nd digital is used to indicate the extension. 3. The HEX of 00A is 30 30 41.
Brightness	8	s	$	24	000 ~ 100 900: Bright down (-1) 901: Bright up (+1) *3.1.1
Backlight*3.2.0	8	A	B	42	000~100	1. For Android platform whose main mode is controlled by backlight and the other sources are controlled by brightness. 2. Derived from Color calibration. *3.2.0
Power Lock	8	s	4	34	000: Unlock 001: Lock	*See note in details
Volume	8	s	5	35	000 ~ 100 900: Volume down(-1) 901:Volume up(+1)
Mute	8	s	6	36	000: OFF 001: ON (mute)
Button Lock	8;	s	8	38	000: Unlock 0001: Lock	*See note in details
Menu Lock	8	s	>	3E	000: Unlock 001: Lock	*See note in details
Number *3.1.1	8	s	@	40	000~009
Key Pad *3.1.1	8	s	A	41	000: UP 001: DOWN 002: LEFT 003: RIGHT 004: ENTER 005: INPUT 006: MENU/(EXIT) 007: EXIT
Remote Control	8	s	B	42	000: Disable 001: Enable 002: Pass through	Disable: RCU will be no function Enabled: RCU controls normally Pass through: Display will bypass the RC code to connected device via the RS-232 port, but not react itself.
Restore Default	8	s	~	7E	000	Recover to factory setting

NOTE:

1. Behavior at Lock Modes

Lock Mode	Behavior
Button Lock	1. Lock all buttons on the front panel and RCU, except for “Power” 2. All the SET functions should be workable via RS-232, even the ones with according hot key in RCU like Mute,…etc.
MENU Lock	1. Lock “MENU’ key of front panel and RCU 2. The Factory and Hospitality modes should not be blocked for the model using MENU-combined key to enter these two modes. Alternative approach will be indicated separately if any limitation by model.
POWER Lock	1. Lock “POWER” key on the front and RCU. 2. The SET_POWER on/off should be workable via RS-232, but does not mean the POWER lock will be released under this case. 3. Can not be unlocked by reset in OSD setting 4. Will auto AC power-on in power-lock 5. Under power-lock, the set will not enter power saving when no PC signal and neither not turn off when no other video signals after 15 minutes.
Remote control disable	Lock the RCU keys, but keep the front panel buttons workable.

2. Wake-on-LAN by MAC address as alternative for SET Power on

(Length=126 bytes)

6 Bytes	6 Bytes (#1)	6 Bytes (#2)	...	6 Bytes (#16)	24 Bytes
0xFF FF ... FF	MAC address	MAC address	...	MAC address	0x00 00 ... 00

B. Optional Function

Set Function	Length	Command	Command		Value Range	Comments
		Type (ASCII)	Code (ASCII)	Code (Hex)	(Three ASCII bytes)
Contrast	8	s	#	23	000~100
Sharpness	8	s	%	25	000~100
Color	8	s	&	26	000~100
Tint	8	s	'	27	000~100
Backlight On_Off	8	s	(	29	000: Off 001: On
Color Mode	8	s	)	29	000: Normal 001: Warm 002: Cold 003: Personal
Surround Sound	8	s	-	2D	000~100
Bass	8	s	.	2E	000~100
Treble	8	s	/	2F	000~100
Balance	8	s	0	30	000~100	050 is central
Picture Size	8	s	1	31	000: FULL (16:9) 001: NORMAL (4:3) 002: REAL (1:1) *3.1.0
OSD language	8	s	2	32	000: English 001: French 002: Spanish	Could be extended for more supported languages by model
PIP-Mode	8	s	9	39	000: OFF 001: PIP(POP) 002: PBP
PIP-Sound select	8	s	:	3A	000: Main 001: Sub
PIP-Position	8	s	;	3B	000: Up 001: Down 002: Left 003: Right
PIP-Input	8	s	7	37 *2.9	000: TV 001: AV 002: S-Video 003: YPbPr 004: HDMI1 014: HDMI2 024: HDMI3 034: HDMI4 005: DVI 006: VGA1 016: VGA2 026: VGA3 007: Slot-in PC (OPS/SDM)/HDBT 008: Internal memory 009: DP 00A: Embedded/Main (Android)	Value range is same as SET-Input select
Tiling-Mode	8	s	P	50	000: OFF 001: ON	(for video wall)
Tiling-Compensation	8	s	Q	51	000: OFF 001: ON	(for video wall) Bezel width compensation
Tiling-H by V Monitors	8	s	R	52	01x~09x: H 0x1~0x9: V	(for video wall) 1. 2nd digital for H monitors 2. 3rd digital for V monitors
Tiling-Position	8	s	S	53	001~025	(for Video wall) Copy the screen of Position# to identified display
Date: Year	8	s	V	56	Y17~Y99	Last 2 digits (20)17~(20)99
Date: Month	8	s	V	56	M01~M12	2 digits
Date: Day	8	s	V	56	D01~D31	2 digits
Time: Hour	8	s	W	57	H00~H23	24-hr format. 2 digits.
Time: Min	8	s	W	57	M00~M59	2 digits
Time: Sec	8	s	W	57	S00~S59	2 digits

NOTE:

1. Tiling definition of H Monitors, V Monitors, and Position

2. Set Date example

Date: 2017-3/15

Send: 0x 38 30 31 73 56 59 31 37 0D (“Y17”)

Send: 0x 38 30 31 73 56 4D 30 33 0D (“M03”)

Send: 0x 38 30 31 73 56 44 31 35 0D (“D15”)

3. Set Time example

Time: 16:27:59

Send: 0x 38 30 31 73 57 48 31 36 0D (“H16”)

Send: 0x 38 30 31 73 57 4D 32 37 0D (“M27”)

Send: 0x 38 30 31 73 57 53 35 39 0D (“S59”)

Get-Function Listing

The PC can interrogate the LFD for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000.

Get-Function Description:

Length	Total Byte of Message excluding “CR”
TV/DS ID	Identification for each of TV/DS (01~98; default is 01).
Command Type	Identify command type, "g" (0x67h): Get Command "r" (0x72h): Valid Command Reply "-" (0x2Dh): Invalid Command Reply
Command	Function command code: One byte ASCII code.
Value [1~3]	Three bytes ASCII that defines the value.
CR	0x0D

Get-Function Format Send: (Command Type="g")

Name	Length	ID	Command Type	Command	Value1	Value2	Value3	CR
Byte Count	1 Byte	2 Byte	1 Byte	1 Byte	1 Byte	1 Byte	1 Byte	1 Byte
Bytes Order	1	2~3	4	5	6	7	8	9

Reply: (Command Type="r" or "-")
If the Command is valid, Command Type="r"

Name	Length	ID	Command Type	Command	Value1	Value2	Value3	CR
Byte Count	1 Byte	2 Byte	1 Byte	1 Byte	1 Byte	1 Byte	1 Byte	1 Byte
Bytes Order	1	2~3	4	5	6	7	8	9

If the Command is NOT valid, Command Type="-"

Name	Length	ID	Command Type	CR
Byte Count	1 Byte	2 Byte	1 Byte	1 Byte
Bytes Order	1	2~3	4	5

Example 1: Get Brightness from TV-05 and this command is valid. The Brightness value is 67.

Send (Hex Format)

Name	Length	ID	Command Type	Command	Value1	Value2	Value3	CR
Hex	0x38	0x30 0x35	0x67	0x62	0x30	0x30	0x30	0x0D

Reply (Hex Format)

Name	Length	ID	Command Type	Command	Value1	Value2	Value3	CR
Hex	0x38	0x30 0x35	0x72	0x62	0x30	0x36	0x37	0x0D

Example 2: Get Color from Display (#05), but the Color command is not supported by this model.

Send (Hex Format)

Name	Length	ID	Command Type	Command	Value1	Value2	Value3	CR
Hex	0x38	0x30 0x35	0x67	0x26	0x30	0x30	0x30	0x0D

Reply (Hex Format)

Name	Length	ID	Command Type	CR
Hex	0x34	0x30 0x35	0x2D	0x0D

Get-Function Table

A. Basic Function

Get Function	Length	Command	Command		Value Range	Comments
		Type (ASCII)	Code (ASCII)	Code (Hex)	(Three ASCII bytes)
Get-Brightness	8	g	b	62	000~100
Get-Backlight*3.2.0	8	a	B	42	000~100	1. For Android platform whose main mode is controlled by backlight and the other sources are controlled by brightness. 2. Derived from Color calibration. *3.2.0
Get-Volume	8	g	f	66	000~100
Get-Mute	8	g	g	67	000: Off 001: On (muted)
Get-Input Select	8	g	j	6A	000~100	1. 1st digit for signal detection: 0 means “no signal”; 1 means “signal detected” 2. 2nd &3rd digit: See Set-function table
Get-Power Status: ON/STBY	8	g	l	6C	001: ON 000: STBY
Get-Remote Control	S	g	n	6E	000: Disable 001: Enable 002: Pass through	Get RCU mode status
Get-Power Lock	8	g	o	6F	000: Unlock 001: Lock
Get-Button Lock	8	g	p	70	000: Unlock 001: Lock
Get-Menu Lock	8	g	l	6C	000: Unlock 001: Lock
Get-ACK	8	g	z	7A	000	This command is used to test the communication link
Get-Thermal	8	g	0	30	000~100: 0~+100 deg C -01~-99: -1~-99 deg C
Get-Operation time*3.2.0	8	g	1	31	000	1. Accumulated hours in 6-digit integer (000,001~ 999,999)3.2.0 2. Can not be reset when FW update and Factory initiation3.2.2 3. Reply in new 32-byte format*3.2.0
Get-Device name	8	g	4	34	000	Reply in new 32-byte format *3.2.0
Get-MAC address	8	g	5	35	000	(for the model with LAN) Reply in new 32-byte format*3.2.0
Get-IP address*3.2.0	8	g	6	36	000	(for the model with LAN) Reply in new 32-byte format*3.2.0
Get-Serial number *3.2.0	8	g	7	37	000	Reply in new 32-byte format *3.2.0
Get-FW version *3.2.0	8	g	8	38	000	Reply in new 32-byte format *3.2.0

NOTE:

1. Get Operation Hour example

Assumed the accumulated operation hour is 123,456 hrs

Send: 0x 38 30 31 67 31 30 30 30 0D (Get Operation hour)

Reply: 0x 32 30 31 72 31 31 32 33 34 35 36 00 00 … 00 00 0D

2. Get Device Name example

Assumed the device name is CDE-5500

Send: 0x 38 30 31 67 34 30 30 30 0D (Get Device Name)

Reply: 0x 32 30 31 72 34 43 44 45 2D 35 35 30 30 00 00 … 00 00 0D

Assumed the device name is “NMP-302#1”

Send: 0x 38 30 31 67 34 30 30 30 0D (Get Device Name)

Reply: 0x 32 30 31 72 34 4E 4D 50 2D 33 30 32 23 31 00 00 …00 00 0D

3. Get MAC address example

Assumed the MAC address is 00:11:22:aa:bb:cc

Send: 0x 38 30 31 67 35 30 30 30 0D (Get MAC add)

Reply: 0x 32 30 31 72 35 30 30 31 31 32 32 61 61 62 62 63 63 00 00…00 00 0D

4. Get IP address example

Assumed the IP address is 192.168.100.2

Send: 0x 38 30 31 67 36 30 30 30 0D (Get IP address)

Reply: 0x 32 30 31 72 36 31 39 32 2E 31 36 38 2E 31 30 30 2E 32 00 00…00 00 0D

5. Get Serial number example

Assumed the Serial number is ABC180212345

Send: 0x 38 30 31 67 37 30 30 30 0D (Get Serial number)

Reply: 0x 32 30 31 72 37 41 42 43 31 38 30 32 31 32 33 34 35 00 00…00 00 0D

6. Get FW version example

Assumed the FW version is 3.02.001

Send: 0x 38 30 31 67 38 30 30 30 0D (Get FW version)

Reply: 0x 32 30 31 72 38 33 2E 30 32 2E 30 30 31 00 00…00 00 0D

B. Optional Function

Get Function	Length	Command	Command		Value Range	Comments
		Type (ASCII)	Code (ASCII)	Code (Hex)	(Three ASCII bytes)
Get-Contrast	8	g	a	61	000 ~ 100
Get-Sharpness	8	g	c	63	000 ~ 100
Get-Color	8	g	d	64	000 ~ 100
Get-Tint	8	g	e	65	000 ~ 100
Get_Backlight On_Off	8	g	h	68	000: Off 001: On
Get-PIP Mode	8	g	t	74	000: OFF 001: PIP (POP) 002: PBP
Get-PIP Input	8	g	u	75	000~100	See Set-input select
Get-Tiling Mode	8	g	v	76	000: OFF 001: ON	(for Video wall)
Get-Tiling Compensation	8	g	w	77	000: OFF 001: ON	(for Video wall) Bezel width compensation
Get-Tiling H by V Monitors	8	g	x	78	01x~09x: H monitors 0x1~0x9: V monitors	(for Video wall) 1. 2nd digital for H monitors 2. 3rd digital for V monitors
Get-Tiling Position	8	g	y	79	000: OFF 001~025	(for Video wall) Copy the screen of Position# to identified display
Get-Date: Year	8	g	2	32	Y00~Y00	Last 2 digits (20)17~(20)99
Get-Date: Month	8	g	2	32	M00~M00	2 digits
Get-Date: Day	8	g	2	32	D00~M00	2 digits
Get-Time: Hour	8	g	3	33	H00~H00	24-hr format. 2 digits.
Get-Time: Min	8	g	3	33	M00~M00	2 digits
Get-Time: Sec	8	g	3	33	S00~S00	2 digits

NOTE:

1. Get Date example

Assumed the current date of display#01 as below:

Date: 2017-3/15

Send: 0x 38 30 31 67 32 59 30 30 0D (Get Date:Year)

Reply: 0x 38 30 31 72 32 59 31 37 0D (“Y17”)

Send: 0x 38 30 31 67 32 4D 30 30 0D (Get Date:Month)

Reply: 0x 38 30 31 72 32 4D 30 33 0D (“M03”)

Send: 0x 38 30 31 67 32 44 30 30 0D (Get Date:Day)

Reply: 0x 38 30 31 72 32 44 31 35 0D (“D15”)

2. Get Time example

Assumed the current time of display#01 as below:

Time: 16:27:59

Send: 0x 38 30 31 67 33 48 30 30 0D (Get Time:Hour)

Reply: 0x 38 30 31 72 33 48 31 36 0D (“H16”)

Send: 0x 38 30 31 67 33 4D 30 30 0D (Get Time:Min)

Reply: 0x 38 30 31 72 33 4D 32 37 0D (“M27”)

Send: 0x 38 30 31 67 33 53 30 30 0D (Get Time:Sec)

Reply: 0x 38 30 31 72 33 53 35 39 0D (“S59”)

3. Get RS232 Version example

Assumed the version is 3.0.1

Send: 0x 38 30 31 67 36 30 30 30 0D (Get RS232 version)

Reply: 0x 38 30 31 72 36 33 30 31 0D (“301”)

C. Auto Reply *3.2.1
The display will send out the updated data/status automatically without getting a query from the host whenever the following data/status is changed by the user through any of the available ways like: remote control unit, front keys, or touch screen.

Power On/Off
Input Select
Brightness
Backlight
Volume
Mute On/Off

Remote Control Pass-Through Mode

When the PC sets the Display to Remote Control Pass through mode, the Display shall send a 7-byte packet (followed by “CR”) in response to remote control unit (RCU) button activation. In this mode the remote control shall have no effect on the Display function. For example: “Volume+” will not change the volume of the Display, but instead only sends the “Volume+” code to the PC over the RS-232 port.

IR Pass Through-Function format

Reply: (Command Type="p")

Name	Length	ID	Command Type	RCU Code1 (MSB)	RCU Code2 (LSB)	CR
Byte Count	1 Byte	2 Byte	1 Byte	1 Byte	1 Byte	1 Byte
Bytes Order	1	2~3	4	5	6	7

Example 1: Remote Control Pass-through when “VOL+” key is pressed for Display (#5)

Send (Hex Format)

Name	Length	ID	Command Type	RCU Code1 (MSB)	RCU Code2 (LSB)	CR
Hex	0x36	0x30 0x35	0x70	0x31	0x30	0x0D

Key	Code (HEX)	Basic *3.1.1	Optional *3.1.1
1	01	V
2	02	V
3	03	V
4	04	V
5	05	V
6	06	V
7	07	V
8	08	V
9	09	V
0	0A	V
-	0B		V
RECALL (LAST)	0C		V
INFO (DISPLAY)	0D		V
	0E
ASPECT (ZOOM, SIZE)	0F		V
VOLUME UP (+)	10	V
VOLUME DOWN (-)	11	V
MUTE	12	V
CHANNEL/PAGE UP (+)/BRIGHTNESS+	13		V
CHANNEL/PAGE DOWN (-)/BRIGHTNESS-	14		V
POWER	15	V
SOURCES (INPUTS)	16	V
	17
	18
SLEEP	19		V
MENU	1A	V
UP	1B	V
DOWN	1C	V
LEFT (-)	1D	V
RIGHT (+)	1E	V
OK (ENTER, SET)	1F	V
EXIT	20	V
	21
	22
	23
	24
	25
	26
	27
	28
	29
	2A
	2B
RED (F1)	2C
GREEN (F2)	2D
YELLOW (F3)	2E
BLUE (F4)	2F

NOTE:

1. This IR-pass-through code is different from the RCU key code.

2. Special control sequence for POWER key under IR-pass through mode.

2-1. When Display is OFF and receives the IR POWER code: Display will turn itself on, then forward the POWER code to the host via RS-232.

2-2. When Display is ON and receives the IR POWER code: Display will forward the POWER code to the host via RS-232, then turn off itself.

2-3. When SET-POWER LOCK is enabled, the Display will not respond to POWER key pressing.

3. The VOLUME UP and VOLUME DOWN code will repeatedly output when you press and hold the keys.

Technical Specifications

Model No.	P/N
VS17729	IFP6570
VS17710	IFP8670

Item	Category	Specifications
Model		IFP6570	IFP8670
Screen Size		65"	86"
Input Signal		1 x Type C 1 x HDMI 1 x DisplayPort 1 x PC audio 1 x RJ45
Output Signal		1 x HDMI 1 x Earphone 1 x SPDIF
Speaker Output		10W x 2, 15W Subwoofer x 1
RS-232		RS-232 Communication
Power	Voltage	100V-240V AC 50/60Hz
Operating Conditons	Temperature	32° F to 104° F (0° C to 40° C)
	Humidity	20%~80% non-condensing
	Altitude	≤ 2,000 m
Storage Conditions	Temperature	-4° F to 140° F (-20° C to 60° C)
	Humidity	10%~90% non-condensing
	Altitude	≤ 2,000 m
Dimensions	Physical (mm)	1493 x 883 x 84	1962 x 1146 x 84
Weight	Physical (kg)	43	73
Power Consumption	On	404.19W	702W
Power Consumption	Off	<0.5W	<0.5W

Display Modes

VGA Mode

Resolution	Refresh Rate (@)
640 x 480	60Hz, 72Hz, 75Hz
720 x 400	70Hz
800 x 600	56Hz, 60Hz, 72Hz, 75Hz
832 x 624	75Hz
1024 x 768	60Hz, 70Hz, 75Hz
1152 x 864	60Hz, 75Hz
1152 x 870	75Hz
1280 x 768	60Hz, 75Hz
1280 x 960	60Hz
1280 x 1024	60Hz, 75Hz
1360 x 768	60Hz
1366 x 768	60Hz
1400 x 1050	60Hz, 75Hz
1440 x 900	60Hz, 75Hz
1600 x 1200	60Hz
1680 x 1050	60Hz
1920 x 1080	60Hz
1920 x 1200	60Hz

HDMI Mode

Resolution	Refresh Rate (@)
640 x 480	60Hz, 72Hz, 75Hz
720 x 400	70Hz
800 x 600	56Hz, 60Hz, 72Hz, 75Hz
1024 x 768	60Hz, 70Hz, 75Hz
1280 x 800	60Hz
1280 x 1024	60Hz
1360 x 768	60Hz
1440 x 900	60Hz
1680 x 1050	60Hz
1920 x 1080	60Hz
3840 x 2160	30Hz, 60Hz
480i	60Hz
480p	59Hz, 60Hz
576i	50Hz
576p	50Hz
720p	50Hz, 60Hz
1080i	50Hz, 60Hz
1080p	50Hz, 60Hz

Compliance Information

This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit.

FCC Compliant Statement

This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

Industry Canada Statement

CAN ICES-3 (B)/NMB-3(B)

The device contains FCC ID: 2AFG6-SP20 and IC ID: 2216-SP20

CE Conformity for European Countries

The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.

The following information is only for EU-member states:

The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Substance	Proposed Maximum Concentration	Actual Concentration
Lead (Pb)	0.1%	< 0.1%
Mercury (Hg)	0.1%	< 0.1%
Cadmium (Cd)	0.01%	< 0.01%
Hexavalent Chromium (Cr6⁺)	0.1%	< 0.1%
Polybrominated biphenyls (PBB)	0.1%	< 0.1%
Polybrominated diphenyl ethers (PBDE)	0.1%	< 0.1%
Bis (2-ethylhexyl) phthalate (DEHP)	0.1%	< 0.1%
Butyl benzyl phthalate (BBP)	0.1%	< 0.1%
Dibutyl phthalate (DBP)	0.1%	< 0.1%
Diisobutyl phthalate (DIBP)	0.1%	< 0.1%

Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below. Examples of exempted components are:

Copper alloy containing up to 4% lead by weight.
Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.
Lead in dielectric ceramic in capacitors for a rated voltage of 125V AC or 250V DC or higher.

ENERGY STAR® statement

ENERGY STAR® is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. Products that earn the ENERGY STAR® prevent greenhouse gas emissions by meeting strict energy efficiency criteria or requirements set by the U.S. Environmental Protection Agency.

As an ENERGY STAR® Partner, ViewSonic is determined to meet the ENERGY STAR® Guidelines and mark all certified models with the ENERGY STAR® logo.

The following logo appears on all ENERGY STAR®-certified models:

NOTE: The power management features significantly reduce energy consumption when the product is not in use. Power management allows the device to automatically enter a low power “sleep” mode after a defined period of inactivity. And the power management features also enter Sleep Mode or Off Mode within 5 minutes of being disconnected from a host computer. Please note any change in energy settings will increase energy consumption.

Indian Restriction of Hazardous Substances

Restriction on Hazardous Substances statement (India). This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

Product Disposal at End of Product Life

ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic® website to learn more.

USA & Canada
https://www.viewsonic.com/us/company/green/go-green-with-viewsonic/#recycle-program

Europe
http://www.viewsoniceurope.com/eu/support/call-desk/

Taiwan
https://recycle.epa.gov.tw/

Copyright Information

Macintosh and Power Macintosh are registered trademarks of Apple Inc.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries.

ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic® Corporation.

VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.

ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).

As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic® Corporation.

IFP70_UG_ENG_1a_2019-10-23

Customer Service Contact Information

For technical support or product service, see the table below or contact your reseller.

Note: You will need the product’s serial number, which is located on the rear of the monitor by the I/O ports.

Asia Pacific & Africa

Country / Region	Website
Australia	https://viewsonic.com/au/
Bangladesh	https://www.viewsonic.com/bd/
中囯(China)	https://www.viewsonic.com.cn
香港 (繁體中文)	https://www.viewsonic.com/hk/
Hong Kong (English)	https://www.viewsonic.com/hk-en/
India	https://www.viewsonic.com/in/
Indonesia	https://www.viewsonic.com/id/
Israel	https://www.viewsonic.com/il/
日本 (Japan)	https://www.viewsonic.com/jp/
Korea	https://www.viewsonic.com/kr/
Malaysia	https://www.viewsonic.com/my/
Middle East	https://www.viewsonic.com/me/
Myanmar	https://www.viewsonic.com/mm/
Nepal	https://www.viewsonic.com/np/
New Zealand	https://www.viewsonic.com/nz/
Pakistan	https://www.viewsonic.com/pk/
Philippines	https://www.viewsonic.com/ph/
Singapore	https://www.viewsonic.com/sg/
臺灣 (Taiwan)	https://www.viewsonic.com/tw/
ประเทศไทย (Thailand)	https://www.viewsonic.com/th/
Việt Nam	https://www.viewsonic.com/vn/
South Africa & Mauritius	https://www.viewsonic.com/za/

Americas

Country / Region	Website
United States	https://www.viewsonic.com/us/
Canada	https://www.viewsonic.com/us/
Latin America	https://www.viewsonic.com/la/

Europe

Country / Region	Website
Europe	https://www.viewsonic.com/eu/
France	https://www.viewsonic.com/fr/
Deutschland	https://www.viewsonic.com/de/
Қазақстан	https://www.viewsonic.com/kz/
Россия	https://www.viewsonic.com/ru/
España	https://www.viewsonic.com/es/
Türkiye	https://www.viewsonic.com/tr/
Україна	https://www.viewsonic.com/ua/
United Kingdom	https://www.viewsonic.com/uk/

Limited Warranty

ViewSonic® Smart White Board

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components. The repair or replacement unit or parts or components will be covered by the balance of the time remaining on the customer’s original limited warranty and the warranty period will not be extended. ViewSonic® provides no warranty for any third-party software whether included with the product or installed by the customer, installation of any unauthorized hardware parts or components (e.g. Projector Lamps). (Please refer to: “What the warranty excludes and does not cover” section).

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty excludes and does not cover:

Any product on which the serial number has been defaced, modified, or removed.
Damage, deterioration, or malfunction resulting from:
- Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
- Repair or attempted repair by anyone not authorized by ViewSonic®.
- Damage to or loss of any programs, data, or removable storage media.
- Normal wear and tear.
- Removal or installation of the product.
Software or data loss occurring during repair or replacement.
Any damage of the product due to shipment.
Causes external to the product, such as electric power fluctuations or failure.
Use of supplies or parts not meeting ViewSonic’s specifications.
Failure of owner to perform periodic product maintenance as stated in the User Guide.
Any other cause which does not relate to a product defect.
Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in).
Software - Any third-party software included with the product or installed by the customer.
Hardware/Accessories/Parts/Components – Installation of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps).
Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in the product User Guide.
Removal, installation, and set-up service charges, including wall-mounting of the product.

How to get service:

For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number.
To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®.
For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
Any other damages, whether incidental, consequential or otherwise.
Any claim against the customer by any other party.
Repair or attempted repair by anyone not authorized by ViewSonic®.

Effect of state law:

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer.

The warranty period for this product in mainland China (Hong Kong, Macao, and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.

For users in Europe and Russia, full details of warranty provided can be found at: http://www.viewsonic.com/eu/ under “Support/Warranty Information”.

Mexico Limited Warranty

ViewSonic® Smart White Board

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty excludes and does not cover:

Any product on which the serial number has been defaced, modified or removed.
Damage, deterioration, or malfunction resulting from:
- Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
- Causes external to the product, such as electrical power fluctuations or failure.
- Use of supplies or parts not meeting ViewSonic®’s specifications.
- Normal wear and tear.
- Any other cause which does not relate to a product defect.
Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.
Removal, installation, insurance, and set-up service charges.

How to get service:

For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center.
Round trip transportation costs for in-warranty products will be paid by ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
Any other damages, whether incidental, consequential or otherwise.
Any claim against the customer by any other party.
Repair or attempted repair by anyone not authorized by ViewSonic®.

Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo: Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.P: 83140 Tel: 01-66-22-14-9005 E-Mail: disc2@hmo.megared.net.mx	Villahermosa: Compumantenimietnos Garantizados, S.A. de C.V. AV. GREGORIO MENDEZ #1504 COL, FLORIDA C.P. 86040 Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09 E-Mail: compumantenimientos@prodigy.net.mx
Puebla, Pue. (Matriz): RENTA Y DATOS, S.A. DE C.V. Domicilio: 29 SUR 721 COL. LA PAZ 72160 PUEBLA, PUE. Tel: 01(52).222.891.55.77 CON 10 LINEAS E-Mail: datos@puebla.megared.net.mx	Veracruz, Ver.: CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas # 419 ENTRE PINZÓN Y ALVARADO Fracc. Reforma C.P. 91919 Tel: 01-22-91-00-31-67 E-Mail: gacosta@qplus.com.mx
Chihuahua: Soluciones Globales en Computación C. Magisterio # 3321 Col. Magisterial Chihuahua, Chih. Tel: 4136954 E-Mail: Cefeo@soluglobales.com	Cuernavaca: Compusupport de Cuernavaca SA de CV Francisco Leyva # 178 Col. Miguel Hidalgo C.P. 62040, Cuernavaca Morelos Tel: 01 777 3180579 / 01 777 3124014 E-Mail: aquevedo@compusupportcva.com
Distrito Federal: QPLUS, S.A. de C.V. Av. Coyoacán 931 Col. Del Valle 03100, México, D.F. Tel: 01(52)55-50-00-27-35 E-Mail : gacosta@qplus.com.mx	Guadalajara, Jal.: SERVICRECE, S.A. de C.V. Av. Niños Héroes # 2281 Col. Arcos Sur, Sector Juárez 44170, Guadalajara, Jalisco Tel: 01(52)33-36-15-15-43 E-Mail: mmiranda@servicrece.com
Guerrero Acapulco: GS Computación (Grupo Sesicomp) Progreso #6-A, Colo Centro 39300 Acapulco, Guerrero Tel: 744-48-32627	Monterrey: Global Product Services Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc. Bernardo Reyes, CP 64280 Monterrey N.L. México Tel: 8129-5103 E-Mail: aydeem@gps1.com.mx
MERIDA: ELECTROSER Av Reforma No. 403Gx39 y 41 Mérida, Yucatán, México CP97000 Tel: (52) 999-925-1916 E-Mail: rrrb@sureste.com	Oaxaca, Oax.: CENTRO DE DISTRIBUCION Y SERVICIO, S.A. de C.V. Murguía # 708 P.A., Col. Centro, 68000, Oaxaca Tel: 01(52)95-15-15-22-22 Fax: 01(52)95-15-13-67-00 E-Mail. gpotai2001@hotmail.com
Tijuana: STD Av Ferrocarril Sonora #3780 L-C Col 20 de Noviembr Tijuana, Mexico	FOR USA SUPPORT: ViewSonic® Corporation 381 Brea Canyon Road, Walnut, CA. 91789 USA Tel: 800-688-6688 http://www.viewsonic.com

Using the ViewBoard Safely

Please read the following Safety Precautions before you start using the device.

Keep this user guide in a safe place for later reference.
Read all warnings and follow all instructions.
Do not use the device near water. To reduce the risk of fire or electric shock, do not expose the device to moisture.
Never remove the rear cover. This display contains high-voltage parts. You may be seriously injured if you touch them.
Avoid exposing the device to direct sunlight or other sources of sustained heat.
Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that may increase the temperature of the device to dangerous levels.
Use a soft, dry cloth to clean the external housing.
When moving the device, be careful not to drop or bump the device on anything.
Do not place the device on an uneven or unstable surface. The device may fall over resulting in an injury or a malfunction.
Do not place any heavy objects on the device or connection cables.
If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device.
The device is a monitor with an LED backlight intended for general office use.
Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, obtain an adapter and do not attempt to force the plug into the outlet.

When connecting to a power outlet, DO NOT remove the grounding prong. Please ensure grounding prongs are NEVER REMOVED.
Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment. Ensure that the power outlet is located near the equipment so that it is easily accessible.
Only use attachments/accessories specified by the manufacturer.
When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over.
Disconnect the power plug from the AC outlet if the device is not being used for a long period of time.
Place the device in a well-ventilated area. Do not place anything on the device that prevents heat dissipation.

Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as:
- if the power supply cord or plug is damaged
- if liquid is spilled onto or objects fall in the unit
- if the unit is exposed to moisture
- if the unit does not operate normally or has been dropped

IMPORTANT

To ensure the optimal performance and longevity of your display, it is essential to follow the recommended handling, mounting, and storage procedures. Placing the display in a horizontal position can lead to a range of potential issues, including:

Excessive stress on the display's structural components, resulting in the formation of cracks or distortions along the edges.
Uneven weight distribution, which can cause the screen to warp, sustain internal damage, or crack over time.
Thermal-related damage, as the internal components may not be able to dissipate heat as intended, leading to potential failure or permanent damage.

Furthermore, altering the display's form can also compromise the integrity of its internal components, including the sensitive LCD cells, which can result in a permanent degradation of the display's quality.

To prevent such issues and maintain the display's optimal condition, it is recommended to always mount, handle, transport, and store it in a vertical position. Failure to do so may void the warranty and compromise the display's performance and lifespan.

Note: Any damage resulting from the misuse or improper handling of the display is not covered under warranty.

CAUTION

Immediately unplug your device from the wall outlet and refer servicing to a qualified service personnel under the following conditions:

When the power supply cord or plug is damaged.
If liquid has been spilled onto or objects have fallen into the unit.
If the unit has been exposed to moisture.
If the unit does not operate normally or has been dropped.

Never place the device in an unstable location. The device may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

Using cabinets or stands recommended by the manufacturer of the device.
Only using furniture that can safely support the device.
Ensuring the device is not overhanging the edge of the supporting furniture.
Not placing the device on tall furniture (e.g., cupboards or bookcases) without anchoring both the furniture and the device to a suitable support.
Not placing the device on cloth or other materials that may be located between the device and supporting furniture.
Educating children about the dangers of climbing on furniture to reach the device or its controls.

If the existing device is going to be retained and relocated, the same considerations as above should be applied.

Troubleshooting Common Problems

General

Why doesn't the remote control work?

Solution 1 ► Check whether something is obstructing the display’s remote control receiver.

Solution 2 ► Check whether the batteries in the remote control are installed correctly.

Solution 3 ► Check whether the batteries need to be replaced.

Why is the ViewBoard turning off unexpectedly?

Solution 1 ► Check whether Sleep mode is enabled.

Solution 2 ► Check if there is a power outage in your area.

Solution 3 ► Turn on the display and see if the problem is with the signal and control system.

PC Mode

There is no signal from my PC.

Solution 1 ► Check the display settings.

Solution 2 ► Check the display resolution.

Solution 3 ► Adjust the Hs &Vs (synchronization) settings using the OSD menu.

Why is there line streaking in the background?

Solution 1 ► Choose auto adjust.

Solution 2 ► Adjust clock and phase.

The ViewBoard is displaying an inaccurate color.

Solution 1 ► Check the VGA connection.

Solution 2 ► Adjust the chroma, brightness, and contrast settings.

An "Unsupported Format" error is being shown.

Solution 1 ► Choose auto adjust.

Solution 2 ► Adjust clock and phase settings.

Touch Function

The touch function isn't responding.

Solution 1 ► Check that drivers are installed correctly.

Solution 2 ► Reinstall driver(s).

Solution 3 ► Check setup and align it.

Solution 4 ► Check whether the touch pen is working properly.

Video Not Working Properly

Why is there no picture and/or no sound?

Solution 1 ► Check the Power status.

Solution 2 ► Check the signal cable.

Solution 3 ► Check that the internal PC is installed correctly.

The picture is unclear and/or cutting in and out.

Solution 1 ► Check the signal cable.

Solution 2 ► Check if other electronics are interrupting the signal.

Why is the picture quality poor?

Solution 1 ► Adjust chroma, brightness, and contrast settings in the menu.

Solution 2 ► Check the signal cable.

Audio Not Working Properly

Why is there no sound?

Solution 1 ► Press the Mute/Unmute button.

Solution 2 ► Adjust the volume.

Solution 3 ► Check the audio cable.

Sound is only coming out from one speaker.

Solution 1 ► Adjust the sound balance in the menu.

Solution 2 ► Check the sound control panel settings of the computer.

Solution 3 ► Check the audio cable.
NOTE: SPDIF and Audio Out only work in the Embedded Player, HDMI, and DisplayPort (DP) channels.

Maintaining the ViewBoard

General Precautions

Make sure the device is turned off and the power cable is unplugged from the power outlet.
Never spray or pour any liquid directly onto the screen or case.
Handle the device with care, as a darker-colored device, if scuffed, may show marks more clearly than a lighter-colored device.
Do not use the system continuously for long periods of time.

Cleaning the Screen

Use a clean, soft, lint-free cloth and gently wipe down your screen to remove dust and other particles.
If the screen is still not clean, apply a small amount of non-ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth; then wipe the screen.

Cleaning the Case

Use a clean, soft, lint-free cloth and gently wipe down the case to remove dust and other particles.
If the case is still not clean, apply a small amount of non-ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.

Disclaimer

ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the device.
ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.

Important: If condensation appears between the glass and the panel, keep the display turned on until the moisture disappears.