IFP105S
Package Contents
- NOTE: The power cord and video cables included in your package may vary depending on your country. Please contact your local reseller for more information.
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Wall Mount Kit Specifications (VESA)
Please follow the instructions in the wall mount installation guide to install your wall mount or mobile mount bracket. If attaching to other building materials, please contact your nearest dealer.
Model | VESA Spec. (A x B) |
Standard Screw (C x D) |
Quantity |
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IFP105S | 1000 x 400 mm | M8 x 25 mm | 4 |
- Do not use screws that are longer than the standard dimension, as they may cause damage to the inside of the display.
Product Overview
Front Panel
Rear Panel
Control Panel and Front I/O
Number | Description |
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2 |
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3 |
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4 |
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5 |
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I/O Panel
Number | Port | Description |
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1 | USB 3.0 |
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2 | TOUCH 1/2/3 | Touch signal output to external PC
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3 | AUDIO IN |
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4 | AUDIO OUT |
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5 | HDMI 1 |
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6 | DP IN |
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7 | HDMI OUT |
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8 | HDMI 2/3/4 |
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9 | USB Type C |
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10 | USB 2.0 |
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11 | RS-232 |
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12 | LAN |
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13 | SPDIF |
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14 | Power Switch |
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15 | AC IN |
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16 | AC OUT |
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- NOTE:
- Figure 1 - There are two, a numbered and unnumbered, versions of the USB Type C port icon label on the Control Panel and I/O for this product line. Both versions' USB Type C ports function the same.
- Figure 2 - For the best viewing angle, it is recommended to install the USB camera on top of IFP105S and connect the camera to the upper USB port.
Remote Control Overview
Number | Description |
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1 | Power ON/OFF |
2 | Mute/Unmute |
3 | Sleep Mode |
4 | For Non-Android sources; display current input source information |
5 | Blank screen |
6 | Freeze screen |
7 | Numeric input buttons |
8 | Slot-in computer, space bar Alt+Tab |
9 | Slot-in computer, close program window |
10 | Input source selection |
11 | Back to slot-in system main interface |
12 | For Android, access Settings; for other sources, access Touch Menu settings |
13 | Screen capture |
14 | PC[1] [Tab] button |
15 | Switch to slot-in PC desktop |
16 | PC[1] [Backspace] button |
17 | PC[1] [Windows] button |
18 | PC[1] [Menu] button |
19 | Writing software setup |
20 | Return button |
21 | Scroll up, down, left, and right |
22 | Confirm selection/state |
23 | Shortcut button to exit dialogue boxes |
24 | CH+: PC previous page
CH-: PC next page |
25 | Increase/Decrease volume |
26 | PC[1] [Space] button |
27 | Built-in computer F1~F12 function button |
Remote Control Effective Range
The working range of the remote control is shown here. It has an effective range of 8 meters, 30° degrees left and right. Ensure there is nothing obstructing the remote control’s signal to the receiver.
Replacing the Batteries of the Remote Control
- Remove the cover on the rear of the remote control.
- Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the “+” on the battery post.
- Replace the cover by aligning it with the slot on the remote control and snapping the latch shut.
- WARNING: There is a risk of combustion if the batteries are replaced with the incorrect type.
- NOTE:
- It is recommended that you do not mix battery types.
- Always dispose of old batteries in an environmentally friendly way. Contact your local government for more information on how to dispose of batteries safely.
- NOTE:
Using Gestures
Touch gestures allow the user to use pre-determined commands without using a keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect objects, change the location of an object, access settings, erase digital ink, and much more.
- NOTE: Gesture availability will vary based on the application.
Select and Deselect an Object (Clicking) Press and release the ViewBoard to select/deselect options or objects. This is like a single, standard left mouse click. |
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Display Menu Options (Right-Clicking) Press and hold the ViewBoard with your finger. This is like a single, standard right mouse click. |
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Double-Clicking Quickly press and release twice in the same location on the ViewBoard. This is like a double, standard left mouse click. |
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Moving an Object Press and hold the object on the ViewBoard and slowly drag it with your finger to your desired location. |
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Erasing Digital Ink Use your flattened hand, palm, or fist on the ViewBoard and move your hand across the area which you wish to erase. |
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Swipe Up for General Settings Swipe up from the bottom of the ViewBoard to launch the General Settings. |
Connecting External Devices and Touch Connection
Your external device(s) can be connected in any of the following configurations:
USB Type C Connection
To connect via USB Type C:
- Connect a USB Type C cable from your external device to the Type C port on the display.
DisplayPort Connection
To connect via DisplayPort:
- Connect a DisplayPort cable from your external device to the DP IN port on the display.
- Connect a USB cable to the external device from the TOUCH 1 port of the display.
HDMI Connection
To connect via HDMI:
- Connect an HDMI cable from your external device to the HDMI 1/2/3/4 port on the display.
- Connect a USB cable to the external device from the appropriate TOUCH port of the display.
- NOTE: The TOUCH 1 port is for the HDMI 1 port. The TOUCH 2 port is for the HDMI 2 and HDMI 3 ports. The TOUCH 3 port is for the HDMI 4 port.
RS-232 Connection
When you use a RS-232 serial port cable to connect your display to an external computer certain functions can be controlled remotely by the PC, including Power ON/OFF, Volume adjustment, Input select, Brightness, and more.
USB and Networking Connections
Just like any PC, it is easy to connect various USB devices and other peripherals to the display.
USB Peripherals
Plug the USB device cable into the USB port.
Networking and Modem cables
Plug the network cable into a LAN port.
Media Player Connection
To connect a media player:
- Connect the HDMI cable to the HDMI IN port on the display and peripheral device.
- Plug in the power cord of the display, and turn on the power supply switch.
- Press the Power button on the display to turn the screen on.
- Press the INPUT button on the remote control and switch to the “HDMI” input source.
Audio Connection
The ViewBoard supports Audio In, Audio Out, and SPDIF.
Audio In
To play audio from your external device through the ViewBoard’s speakers, connect one end of an audio cable to your external device, and the other end to the ViewBoard’s AUDIO IN port.
Audio Out
To play audio from the ViewBoard through an external speaker, connect one end of an audio cable to the external speaker, and the other end to the ViewBoard’s AUDIO OUT port.
SPDIF Connection
To connect to an external sound system:
- Connect an optical cable from the SPDIF port to your sound system’s optical connector.
- Plug in the power cord of your ViewBoard, and turn on the rear-panel power supply switch.
- Press the Power button on the right-hand side of the ViewBoard to turn the screen on.
Video Output Connection
To output video via a display device:
- Connect an HDMI cable to the HDMI IN port of your display device, and the other end to the HDMI OUT port of your ViewBoard.
- Plug in the power cord of your ViewBoard, and turn on the power supply switch.
- Press the Power button on the right-hand side of the ViewBoard to turn the screen on.
Powering ON/OFF your Display
- Ensure the power cord is connected, plugged into a power outlet, and the power switch is in the “ON” position.
- Press the Power button to turn on the display.
- To turn the display OFF, press and hold the Power button.
- NOTE: AC OUT can be connected to another device. However, the output power use must be < 250W.
Initial Launch Setup
When you first turn on your ViewBoard, an initial setup wizard will launch.
- Select Start Setting to begin the setup wizard.
- Select your Language.
- Select your Country or Region.
- Setup and verify your LAN connection.
- Select your Time Zone to set the Date and Time.
- Accept or Decline the Privacy and Copyright Protection Terms.
- Set your device name.
- Select Confirm Now to complete the initial setup.
Toolbar
The Toolbar is where your applications and tools can be found. Trigger icons are on the edge of the launcher for quick access.
To launch an application or tool:
- Tap a Toolbar trigger icon.
- Tap on your desired application or tool icon.
Toolbar Icons
Icon | Description |
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Back | Return to the previous operation screen. |
Home | Return to the Home Screen of the Embedded Player. |
Backstage | Display all embedded applications that are currently open. |
Note | Digital whiteboarding application. |
Finder | Manage files and folders. |
Browser | Web browser for surfing the Internet. |
All Apps | View all installed applications.
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Cloud Drive Store and retrieve files from your cloud storage service. | |
Keeper Clear unecessary data and unwanted files. | |
OfficeSuite Create, edit, and view documents, spreadsheets, presentations, and PDFs. | |
Palette Select a color and adjust the saturation levels. | |
PIP Picture-in-Picture. Split the screen into two parts, a main window and an inset window. Users can specify the input source for each screen. | |
Settings Access the System Settings. | |
vCastReceiver Working with ViewBoard Cast software, receive vCastSender laptop screens (Windows/Mac/Chrome) and mobile (iOS/Android) users’ screens, photos, videos, annotations, and camera(s). | |
Visualizer Display video from a connected camera. | |
Menu | Access the General Settings. |
Mark | Annotate the overlay of any input source with a pen or brush. |
Crop | Take a screenshot of the current screen and resize. |
More | View more applications within the toolbar.
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Timer A countdown timer with an optional alarm setting. Touch and swipe to adjust the numeric values, then click Start. At any time, the countdown timer can be paused, resumed, or reset. | |
Stopwatch Tapping Start will initiate the stopwatch. At any time, the stopwatch can be paused, resumed, split, or reset. | |
Spotlight Highlight the focus content zone. Tap the setting icon to adjust the spotlight size and alpha blending effect. | |
Record Record, view, and save on-screen content. | |
Freeze Convert the currently displayed content into a still image; then you can zoom in, zoom out, go back to full screen, and exit. | |
Split-Screen Split the screen to display two different applications on the display. | |
Screen Lock Lock the display’s screen for added security. | |
Calculator Use for mathematical calculations. |
Control Bar
Frequently used settings and tools can be accessed quickly through the Control Bar.
Item | Description | |
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1 | Input Source | Select the input source.
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2 | Brightness | Adjust the brightness level of the display.
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3 | Sound | Adjust the volume level of the display.
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4 | USB | If a USB storage device is connected, the USB icon will be visible. Clicking the icon will open the USB storage device’s folder.
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5 | Hotspot | Shortcut to Wireless Hotspot settings. Enable or disable the hotspot function.
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6 | Ethernet | Shortcut to Wireless & Network LAN settings. Enable or disable LAN connection.
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7 | Wireless | Shortcut to Wireless & Network Wi-Fi settings. Enable or disable Wi-Fi and connect to a wireless network.
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8 | Date & Time | Shortcut to Date & Time settings. Set the date and time of the display.
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On-Screen Display (OSD) Menu - General Settings
Access Input, Display, Audio and other general settings through the OSD Menu.
Input Menu | Display Menu |
Audio Menu |
Open the OSD Menu by touching the Menu icon () in the Toolbar or the Input Source icon () of the Control Bar.
Input Settings
To select an Input Source:
- Press INPUT on the remote control or touch the Menu icon () from the Toolbar or the Input Source icon () of the Control Bar to display the Input Settings menu.
- Press ▼/▲/◄/► on the remote control to select the input source you want.
- Press ENTER on the remote control, or touch the input source.
- Press BACK on the remote control, or touch a blank area outside of the menu to exit.
To adjust the brightness:
- Press INPUT on the remote control or touch the Menu icon () from the Toolbar or the Input Source icon () of the Control Bar to display the Input Settings menu.
- Touch and drag the brightness slider directly to adjust the backlight value.
- Press BACK on the remote control, or touch a blank area outside of the menu to exit.
To adjust the volume:
- Press INPUT on the remote control or touch the Menu icon () from the Toolbar or the Input Source icon () of the Control Bar to display the Input Settings menu.
- Touch and drag the volume slider directly to adjust the value, or press VOL +/VOL - on the remote control to adjust. Additionally, pressing Mute () on the remote control will mute/unmute the volume.
- Press BACK on the remote control, or touch a blank area outside of the menu to exit.
Display Settings
To adjust the display settings:
- Press INPUT on the remote control or touch the Menu icon () from the Toolbar or the Input Source icon () of the Control Bar to display the Input Settings menu. Then select the Display tab.
- Press ▼/▲/◄/► on the remote control to select the menu option you want.
- Press ENTER on the remote control to confirm or press ◄/► to adjust the menu option. Additionally, touch/adjust the menu option directly.
- Press BACK on the remote control, or touch a blank area outside of the menu to exit.
Display Settings - Menu Options
Item | Description | ||||||||||||||||||||||
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Auto Brightness | Automatic brightness adjustment. Adjusts maximum brightness according to ambient light levels. | ||||||||||||||||||||||
Energy Saving | Enable to reduce power consumption. | ||||||||||||||||||||||
Eye Care | Adjusts the filter that blocks high-energy blue light for a more comfortable viewing experience. | ||||||||||||||||||||||
Paper Eye Care | When “Low Blue Light” is enabled, adjust the Transparency to lower the brightness and warm the color temperature. | ||||||||||||||||||||||
Picture Mode | Select a predefined picture setting.
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Brightness | Adjusts background black levels of the screen image. The higher the value, the brighter the image. Lower values will result in a darker image. | ||||||||||||||||||||||
Contrast | Adjusts the difference between the image background (black level) and the foreground (white level). Use this to set the peak white level after you have previously adjusted the Brightness setting to suit your selected input and viewing environment. | ||||||||||||||||||||||
Saturation | The amount of color in a picture. Lower settings produce less saturated colors; in fact, a setting of “0” removes that color from the image entirely. If the saturation is too high though, that color will be overpowering and unrealistic. | ||||||||||||||||||||||
Sharpness | A high value results in a sharper picture; a low value softens the picture. | ||||||||||||||||||||||
Color Temperature | Adjust the color temperature value. | ||||||||||||||||||||||
Advanced Settings |
Color Space
HDMI Range
Pixel Shift AI PQ Dynamic Backlight (DCR) |
Audio Settings
To adjust the audio settings:
- Press INPUT on the remote control or touch the Menu icon () from the Toolbar or the Input Source icon () of the Control Bar to display the Input Settings menu. Then select the Audio tab.
- Press ▼/▲/◄/► on the remote control to select the menu option you want.
- Press ENTER on the remote control to confirm or press ◄/► to adjust the menu option. Additionally, touch/adjust the menu option directly.
- Press BACK on the remote control, or touch a blank area outside of the menu to exit.
Audio Settings - Menu Options
Item | Description | ||||||||||
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Audio Mode | Select a predefined audio setting.
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Volume | Increase or decrease the display’s volume level. | ||||||||||
Bass | Increase or decrease the bass level (lower-pitched sounds). | ||||||||||
Treble | Increase or decrease the treble level (higher-pitched sounds). | ||||||||||
Balance | Adjust the left/right speaker balance. | ||||||||||
Mute | Toggle mute ON or OFF. |
Low Blue Light Filter and Eye Health
The Blue Light Filter blocks high-energy blue light for a more comfortable viewing experience.
Calculating Breaks
When viewing screens for extended periods, it is recommended to take periodic breaks from viewing. Short breaks of at least 10 minutes are recommended after one (1) hour of continuous viewing.
Taking shorter, more frequent breaks are generally more beneficial than longer, less frequent breaks.
Focus Fatigue (20-20-20 Rule)
To reduce the risk of eye fatigue by constantly looking at the screen, look away from the screen at least every 20 minutes and gaze at a distant object (at least 20 feet away) for at least 20 seconds.
Looking at Distant Objects
While taking breaks, users can further reduce eye strain and dryness by focusing on objects that are further away from them for 10-15 seconds, then gaze at something up close for 10-15 seconds. Repeat this up to 10 times. This exercise reduces the risk of your eyes’ focusing ability to “lock up” after prolonged computer work.
Eye and Neck Exercises
Eye Exercises
Eye exercises can help minimize eye strain. Slowly roll your eyes to the left, right, up, and down. Repeat as many times as needed.
Neck Exercises
Neck exercises can also help minimize eye strain. Relax your arms and let them hang at your sides, bend forward slightly to stretch the neck, turn your head to the right and to the left. Repeat as many times as needed.
ViewBoard Input Source Settings
The ViewBoard input source is the default source that is active when turning on your ViewBoard. Press MENU on the remote control or tap the Settings icon in the Toolbar to open the Settings menu.
Wireless & Network
Check current network connection status, set up and manage Wi-Fi, Ethernet, Hotspot, Bluetooth, and VPN.
- NOTE:
- Ethernet will disable automatically when Wi-Fi is enabled. Wi-Fi will disable automatically when Ethernet is enabled. Wi-Fi will disable when Wireless hotspot is enabled.
- The device cannot connect to the Internet when Wireless hotspot is enabled.
Wi-Fi
Setup and manage wireless access points.
- Touch the toggle to turn Wi-Fi On or Off.
- Once On, you can: Add a Network, view Saved Networks, Refresh the network list, or view Advanced settings.
Ethernet
Set the local network and proxy.
- Touch the toggle to turn Ethernet On or Off.
- You can choose to Obtain an IP Address Automatically and adjust the Proxy settings as well.
Wireless Hotspot
Set and share your internet connection with other devices.
- Touch the toggle to turn Hotspot On or Off.
Bluetooth
Manage connections, set the device name and discoverability.
- Touch the toggle to turn Bluetooth On or Off. Once On, users can select a listed device to pair and connect to, rename their device, remove a device, or receive files.
VPN
Setup and manage Virtual Private Networks.
To create a VPN profile:
- Go to: Settings > Wireless & Network > VPN and choose Add VPN.
- Key in the Name.
- Select the VPN Type.
- Choose to enable/disable PPP encryption (MPPE) and/or show Advanced options.
Personal
Adjust the Wallpaper, Screen Saver, Swipe, Multi-Window, and Window Control Bar settings.
Wallpaper
Users can change their wallpaper with default images (both still and dynamic), or use their own by tapping My Photo and selecting the image file.
Screen Saver
Set and adjust screen saver settings.
Swipe Up Options at the Bottom
Choose from Bottom Sidebar and Source Menu.
Multi-Window Mode
Display more than one app at the same time on screen when turned on.
Window Control Bar
Choose from On Top, Left Side, and Right Side.
Input & Output
Adjust the Sound, Input, and External Source Display settings.
Sound
Adjust Touch Sound and Sound Output Settings.
Input Settings
Set labels for each input source that will be easily recognized when displayed by adjusting Input Naming Settings.
External Source Display Settings
Adjust the HDMI OUT Format resolution and timing settings to: 3840 x 2160 @ 60Hz or 1920 x 1080 @ 60Hz.
Application
View application information and force stop, uninstall, move to USB storage, clear data, clear cache, and clear defaults.
- NOTE:
- Pre-loaded apps cannot be uninstalled.
- Not all apps support the move to USB storage feature.
- Not all apps support Clear Defaults.
By touching a running application, you can see more information, stop, or report the application.
System
View and adjust General, Display, System Tools, Startup & Shutdown, and Improvement settings.
General
View and adjust the Date & Time, Language & Keyboard, Region, Storage, and System Update settings.
Date & Time
Set the system time and format.
Language & Keyboard
Choose the preferred language and enable or disable the visual keyboard.
Region
Use the drop-down list to set the region for your network service.
Storage
Check the storage space status of the display (internal) and any connected external storage devices.
System Update
The display automatically searches for software updates whenever it is connected to the Internet (OTA). With just one click, users can update their software version.
Display
Set the Low Blue Light, Automatic Backlight, Pixel Shift, and Flicker Free settings.
Item | Description |
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Low Blue Light | Adjusts the filter that blocks high-energy blue light for a more comfortable viewing experience. |
Automatic Backlight | Automatic brightness adjustment. Adjusts maximum brightness according to ambient light levels. |
Pixel Shift | Reduce the possibility of screen burn-in. This setting allows the user to program the time between movements of the picture in minutes. |
Flicker Free | Reduce or eliminate screen flicker, easing potential eye strain. |
System Tools
Set the Lock Screen Password and set up an Email account.
Lock Screen Password
Set a screen lock password and enable screen lock.
- NOTE: If the password is forgotten, use the remote control and press INPUT-0-2-1-4 to restore the password to default.
Add an email account to the display.
Startup & Shutdown
Set the Startup Channel, Energy Saving and Timer Switch settings.
Statup Channel
Select the preferred input source when starting up the display, and set boot logo and video preferences.
Energy Saving
Set Auto Standby and Auto Power Off timing to save power consumption when the display is not in use.
Timer Switch
Set up a Power Off Reminder and/or Add Boot/Off Tasks.
Improvement
Review the display’s Credentials and User Experience Improvement settings.
Credential Settings
Review Trusted and User Credentials, Install from Storage, and Clear Credentials settings.
User Experience Improvement
Agree or disagree to have general statistical data about how the device is used collected to help improve services.
Administrator
View and set Administrator, Control, Clone, Kiosk Mode, and Security settings.
Administrator
Set an Administrator password to set up Administrator settings.
Control
Toggle Wake On LAN and HDMI CEC On or Off.
Item | Description |
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Wake On LAN | The display will turn on automatically after plugging in a LAN cable when the screen is off. |
HDMI CEC | Enable/disable HDMI CEC which synchronizes device power on/off operation via HDMI connection. |
Clone
Copy OSD, Settings, and Debug Menu to a USB storage device.
Kiosk Mode
Set a Default Startup Item to auto run an application when the device is started.
Item | Description |
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Default Startup Item | Select an application to run automatically when the display is turned on. |
Kiosk Mode | When on, the selected Default Startup Item cannot be closed or exited from. |
Security
Set up a set time period to automatically remove files and a lock for Settings, Network, USB and Unknown Sources settings.
About
View Legal Information, Module Number, Android Version, Kernel Version, and Build Number.
Pre-installed Applications
- NOTE: Installed applications are subject to change (install, uninstall, update) without notice when the system is updated. Please contact your local customer service if you have any questions.
Record
Capture everything that is displayed on screen in a video format. To launch the screen recording application:
- Select the Record icon under More.
- Select the preferred recording configurations.
- Touch the check mark and a three (3) second countdown will begin. Screen recording will begin immediately after the countdown.
- After stopping the recording, you will be able to preview the video, save it, or discard it.
Note
A digital whiteboarding application
Toolbar
Item | Description | |
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Menu | Create new, open, save, import and export files. Set up cloud storage, themes and adjust other settings. | |
Exit | Close the Note application. | |
Share | Share the canvas via QR code. | |
List | Open a list of local files. | |
Selection | Select objects, text, and other elements on the canvas. | |
Write | Writing tools and customization options. | |
Eraser | Erase objects. | |
Clean | Clear the canvas. | |
Ruler | Select from several ruler types. | |
Shape | Create 2D and 3D shapes. | |
Form | Create a form and set the quantity of columns and rows. | |
Mind Map | Create a mind map. | |
Note | Create a sticker-type note. | |
Move | Move the canvas. | |
Grid | Create a grid. | |
Undo | Undo the previous action. | |
Redo | Redo the previous action. | |
Add | Add a new canvas. | |
Previous | Go to the previous page (if the canvas has multiple pages). | |
Page | Indicates the page number. | |
Next | Go to the next page (if the canvas has multiple pages). |
vCast
Working with ViewBoard® Cast software (vCast, vCast Pro, and vCastSender), the vCast application will allow the ViewBoard to receive laptop screens (Windows/Mac/Chrome) and mobile (iOS/Android) users’ screens, photos, videos, annotations, and camera(s) that are using the vCastSender application.
- NOTE:
- ViewBoard® Cast software, laptops, and mobile devices can connect to both the same subnet and cross subnet by entering the on-screen PIN code.
- Connected devices will show up under Device List on the same subnet connection.
- If the device does not show up under Device List, users will need to key-in the on-screen PIN code.
Network Information
- Ports:
- TCP 56789, 25123, 8121 & 8000 (Controlling message port & client device audio transfer)
- TCP 8600 (BYOM)
- TCP 53000 (Request share screen)
- TCP 52020 (Reverse control)
- TCP 52025 (Reverse control for ViewBoard Cast Button)
- TCP 52030 (Status sync)
- TCP 52040 (Moderator mode)
- UDP 48689, 25123 (Device searching and broadcast & client device audio transfer)
- UDP 5353 (Multicast search device protocol)
- Port and DNS Activation:
- Port: 443
- DNS: https://vcastactivate.viewsonic.com
- OTA Service:
- Server Port: TCP443
- Server FQDN Name: https://vcastupdate.viewsonic.com
Display Group Settings
To adjust the Display Group Settings, select the Display Group icon () located in the lower-right corner of the screen.
- Toggle the "Turn On/Off Display Group" ON to enable the Display Group feature.
- NOTE: Other preinstalled ViewBoard Cast devices in the same network will be listed.
- Select the devices you want to join the display group and select OK to save the settings.
- NOTE:
- If the devices you want to group are not listed, you can enter their respective IP address or connecting PIN code.
- The Display Group maximum device limit is six devices.
- If you frequently connect to the same device, you can select the Star icon () next to the device to add it to your frequently connected devices list, "My List of Devices in Group", for easier Display Group setup and management.
Synchronized Group Screen All the Time
When the “Synchronized group screen all the time” function is toggled ON, it will display a synchronized group screen continuously. If it is toggled OFF, it will work on vCast mirroring only.
- NOTE: Select the devices to group first, then toggle the "Synchronized group screen all the time” function ON to avoid interruption.
After confirming the above settings, you can share your screen to the main display, then the grouped client devices will be synced up to your screen.
Moderator Mode
Moderator Mode allows the moderator to take control of the devices connected to the ViewBoard. To enter Moderator Mode, select the Moderator Mode icon () located in the lower-right corner of the screen.
When enabled, the moderator can view a list of all connected screens in the left floating window and can preview each participant’s screen and then select any of participant’s screen and cast to the ViewBoard’s main screen for presentation. The moderator can also control each participant’s screen, annotate on the ViewBoard, and remove unwanted participants by selecting the close icon (X).
Broadcast
When enabled, the ViewBoard’s screen will be broadcasted to all of the participant’s connected screens simultaneously. The participants can only view the presentation contents until the moderator disables the Broadcast function.
Multiple Screen Sharing
By default, vCast is set to allow multiple screen sharing, but can also be set to single screen sharing. To do this, the moderator can select the Multiple Screen Sharing icon to switch to single screen sharing.
Preview Screen
By default, vCast is set to let the moderator preview the participant’s screen contents prior to sharing to the ViewBoard. Selecting the Preview Screen icon, the Moderator can switch to see the participant’s name only.
Touch
By default, participants can use touch for collaboration after connecting. The moderator can enable/disable the touch function of a participant by selecting the Touch icon in their window.
NOTE:
- Moderator Mode is supported on all vCastSender and AirPlay devices, but mobile devices are limited to a "preview" function. Additionally, mobile Android devices cannot cast sound out.
- When you cast your Windows/Mac/Chrome screen to a ViewBoard, the selected full screen unit will not be broadcasted back to your device to avoid repetitive screen casting.
- The active presenter can touch each of the participant's screens to remotely control casting devices.
- The number of multi-screen presenters on-screen depends on your Windows CPU processor performance and router specifications.
Casting from Windows, MacBook, and Chrome Devices
- Ensure the client device (e.g., laptop) is connected to the same network as the ViewBoard.
- NOTE: The network name can be found under Room Network.
- On the client device, visit the address that is shown on the ViewBoard to download and install the vCastSender application.
- After installing, launch the vCastSender application.
- To connect to the ViewBoard, input the PIN code and click OK.
- NOTE: The PIN code can be found as highlighted below:
- Additionally, you can connect to the ViewBoard or display by clicking Device List then the Device Name listed.
- NOTE: The Device Name can be found as highlighted below:
Casting from Android Devices
- Ensure the client device (e.g., Android phone or tablet) is connected to the same network as the ViewBoard.
- NOTE: The network name can be found under Room Network.
- On the Android client device, scan the QR code shown on the ViewBoard to directly download the vCastSender application, or download the application from the Google Play Store.
- After installing, launch the vCastSender application.
- To connect to the display, input the PIN code and select OK.
- NOTE: The PIN code can be found as highlighted below:
- You can also connect to the ViewBoard by clicking Device List then the Device Name listed.
- NOTE: The Device Name can be found as highlighted below:
- Additionally, you can connect to the ViewBoard by selecting Scan then placing the on-screen QR code into the box to automatically connect.
Casting from Apple iOS Devices
Apple AirPlay® is compatible with vCast for screen mirroring and content streaming under the same subnet environment only. An “AirPlay Password” will be generated on-screen for connection when using AirPlay to cast to a ViewBoard.
- Ensure the client device (e.g., iPhone or iPad) is connected to the same network as the ViewBoard.
- NOTE: The network name can be found under Room Network.
- On the iOS client device, directly open AirPlay and select the Device Name of the ViewBoard to connect.
- NOTE: The Device Name can be found as highlighted below:
- Input the generated on-screen AirPlay Password on the client device to connect.
- NOTE: In a cross subnet environment, please download and connect with the vCastSender iOS application from the Apple App Store.
- You can also connect to the ViewBoard by selecting Scan then placing the on-screen QR code into the box to automatically connect.
Connecting to a Display from a Mobile Device
Once connected, select Receive. The ViewBoard or selected display screen will appear on the mobile device with an on-screen toolbar. Users can interact with the ViewBoard or display with annotations, file sharing, etc.
Item | Description | |
---|---|---|
Toggle | Hide or display the toolbar. | |
Home | Return to the Home interface. | |
Return | Return to the previous operation. | |
Folder | View or open the mobile device's files. | |
Share | Cast the mobile device's screen to the connected ViewBoard or display. | |
Touch | Remotely control the connected ViewBoard or display. | |
Annotate | Make annotations, and adjust the pen color. | |
Clear | Clear everything on screen. | |
Camera | Send camera images to the connected ViewBoard or display. |
Other Default Applications
Browser
Web browser for surfing the internet.
Finder
Manage files and folders.
Number | Item | Description | ||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
1 | Storage Device Display | Select the appropriate storage device. | ||||||||||||||||||||||||||||||||||||
2 | Icons |
| ||||||||||||||||||||||||||||||||||||
3 | File Information | Preview the file, show the file’s name, size, resolution, and creation date. | ||||||||||||||||||||||||||||||||||||
4 | Main Display Area | Files are displayed here. |
OfficeSuite
Create, edit, and view Documents, Spreadsheets, Presentations, and PDFs.
PIP (Picture-in-Picture)
Split the screen into two parts, a main window and an inset window.
- NOTE: PIP only works between an Android application (browser, media player, vCast) and an external source.
- To open PIP, select: All Apps > PIP.
- To change the position of the inset window, select, hold and drag the window to the preferred location.
- To adjust the size of the inset window, select Size.
- To change PIP input source select HDMI 1, HDMI 2, HDMI 3, HDMI 4, Type C 1, Type C 2, or DP.
- To control the connected external device’s volume, select Sound.
- Select Enter to switch to the PIP input source.
Warning: Display title "IFP105S Pre-installed Applications" overrides earlier display title "IFP105S ViewBoard Input Source".
RS-232
This document describes the hardware interface spec and software protocols of RS-232 interface communication between ViewSonic LFD and PC or other control units with RS-232 protocol.
The protocol contains three command sections:
- Set-Function
- Get-Function
- Remote control pass-through mode
- NOTE: Below, “PC” represents all the control units that can send or receive the RS-232 protocol command.
Description
RS-232 Hardware Specification
ViewSonic LFD communication port on the rear side:
- Connector type: DSUB 9-Pin Male (or 3.5 mm barrel connector)
- Use of crossover (null modem) cable for connection
- Pin Assignment:
Pin # | Signal | Remark | |
---|---|---|---|
Male DSUB 9-Pin | 1 | NC | |
2 | RXD | Input to Display | |
3 | TXD | Output to Display | |
4 | NC | ||
5 | GND | ||
Female DSUB 9-Pin | 6 | NC | |
7 | NC | ||
8 | NC | ||
9 | NC | Provide +5V/2A power for external specific dongle *3.0 | |
frame | GND |
Item | Signal | Remark | |
---|---|---|---|
3.5 mm barrel connector (alternative for limited space) |
Tip | TXD | Output from Display |
Ring | RXD | Input to Display | |
Sleeve | GND |
LAN Hardware Specification
ViewSonic LFD communication port on the rear side:
- Connector type: 8P8C RJ45
- Pin assignment:
Pin # | Signal | Remark | |
---|---|---|---|
1 | TX+ | Output from Display | |
2 | TX- | Output from Display | |
3 | RX+ | Input to Display | |
4 | BI_D3+ | For 1G case | |
5 | BI_D3- | For 1G case | |
6 | RX- | Input to Display | |
7 | BI_D4+ | For 1G case | |
8 | BI_D4- | For 1G case | |
frame | GND |
RS-232 Communication Setting
- Baud Rate Select: 9600bps (fixed)
- Data bits: 8 bits (fixed)
- Parity: None (fixed)
- Stop Bits: 1(fixed)
LAN Communication Setting
- Type: Ethernet
- Protocol: TCP/IP
- Port: 5000 (fixed)
- Cross subnet: No
- Logon Credentials: No
Command Message Reference
PC sends to LFD command packet followed by “CR”. Every time PC sends control command to Display, the Display shall respond as follows:
- If the message is received correctly it will send “+” (02Bh) followed by “CR” (00Dh)
- If the message is received incorrectly it will send “-” (02Dh) followed by “CR” (00Dh)
Protocol
Set-Function Listing
The PC can control the Display for specific actions. The Set-Function command allows you to control the Display behavior at a remote site through the RS-232 port. The Set-Function packet format consists of 9 bytes.
Set-Function Description:
Length | Total Byte of Message excluding “CR” |
LFD ID | Identification for each of Display (01~98; default is 01) ID “99” means to apply the set command for all connected displays. Under such circumstances, only ID#1 display has to reply. The LFD ID can be set via the OSD menu for each Display. |
Command Type | Identify command type, "s" (0x73h): Set Command "+" (0x2Bh): Valid Command Reply "-" (0x2Dh): Invalid Command Reply |
Command | Function command code: One byte ASCII code. |
Value [1~3] | Three bytes ASCII that defines the value. |
CR | 0x0D |
Set-Function Format Send: (Command Type="s")
Name | Length | ID | Command Type | Command | Value1 | Value2 | Value3 | CR |
---|---|---|---|---|---|---|---|---|
Byte Count | 1 Byte | 2 Byte | 1 Byte | 1 Byte | 1 Byte | 1 Byte | 1 Byte | 1 Byte |
Bytes Order | 1 | 2~3 | 4 | 5 | 6 | 7 | 8 | 9 |
Reply: (Command Type="+" or "-")
Name | Length | ID | Command Type | CR |
---|---|---|---|---|
Byte Count | 1 Byte | 2 Byte | 1 Byte | 1 Byte |
Bytes Order | 1 | 2~3 | 4 | 5 |
- NOTE: When PC applies command to all displays (ID=99), only the #1 set needs to reply by the name of ID=1.
Example 1: Set Brightness as 76 for Display (#02) and this; command is valid.
Send (Hex Format)
Name | Length | ID | Command Type | Command | Value1 | Value2 | Value3 | CR |
---|---|---|---|---|---|---|---|---|
Hex | 0x38 | 0x30 0x32 |
0x73 | 0x24 | 0x30 | 0x37 | 0x36 | 0x0D |
Reply (Hex Format)
Name | Length | ID | Command Type | CR |
---|---|---|---|---|
Hex | 0x34 | 0x30 0x32 |
0x2B | 0x0D |
Example 2: Set Brightness as 75 for Display (#02) and this; command is NOT valid.
Send (Hex Format)
Name | Length | ID | Command Type | Command | Value1 | Value2 | Value3 | CR |
---|---|---|---|---|---|---|---|---|
Hex | 0x38 | 0x30 0x32 |
0x73 | 0x24 | 0x30 | 0x37 | 0x35 | 0x0D |
Reply (Hex Format)
Name | Length | ID | Command Type | CR |
---|---|---|---|---|
Hex | 0x34 | 0x30 0x32 |
0x2D | 0x0D |
Set-Function Table
A. Basic Function
Set Function | Length | ID | Command | Command | Value Range | Comments | |
---|---|---|---|---|---|---|---|
Type (ASCII) | Code (ASCII) |
Code (Hex) |
(Three ASCII bytes) | ||||
Power On/Off (Standby) |
8 | s | ! | 21 | 000: STBY 001: ON |
1. The Power-on via LAN control may works only under specific mode. To see display UG for details. *3.1.1 2. “WOL by MAC address” may available as alternative.*3.2.1 | |
Input Select | 8 | s | " | 22 | 004: HDMI 1 014: HDMI 2 024: HDMI 006: VGA 007: Slot-in PC (OPS) 009: DP 019: Type-C 00A: Embedded/Main (Android) |
1. No need for USB 2. For the case of two more same sources, the 2nd digital is used to indicate the extension. 3. The HEX of 00A is 30 30 41. | |
Brightness | 8 | s | $ | 24 | 000 ~ 100 900: Bright down (-1) 901: Bright up (+1) *3.1.1 |
||
Backlight*3.2.0 | 8 | A | B | 42 | 000~100 | 1. For Android platform whose main mode is controlled by backlight and the other sources are controlled by brightness. 2. Derived from Color calibration. *3.2.0 | |
Power Lock | 8 | s | 4 | 34 | 000: Unlock 001: Lock |
*See note in details | |
Volume | 8 | s | 5 | 35 | 000 ~ 100 900: Volume down(-1) 901:Volume up(+1) |
||
Mute | 8 | s | 6 | 36 | 000: OFF 001: ON (mute) | ||
Button Lock | 8; | s | 8 | 38 | 000: Unlock 0001: Lock |
*See note in details | |
Menu Lock | 8 | s | > | 3E | 000: Unlock 001: Lock |
*See note in details | |
Number *3.1.1 | 8 | s | @ | 40 | 000~009 | ||
Key Pad *3.1.1 | 8 | s | A | 41 | 000: UP 001: DOWN 002: LEFT 003: RIGHT 004: ENTER 005: INPUT 006: MENU/(EXIT) 007: EXIT | ||
Remote Control | 8 | s | B | 42 | 000: Disable 001: Enable 002: Pass through |
Disable: RCU will be no function Enabled: RCU controls normally Pass through: Display will bypass the RC code to connected device via the RS-232 port, but not react itself. | |
Restore Default | 8 | s | ~ | 7E | 000 | Recover to factory setting |
B. Optional Function
Set Function | Length | ID | Command | Command | Value Range | Comments | |
---|---|---|---|---|---|---|---|
Type (ASCII) | Code (ASCII) |
Code (Hex) |
(Three ASCII bytes) | ||||
Contrast | 8 | s | # | 23 | 000~100 | ||
Sharpness | 8 | s | % | 25 | 000~100 | ||
Color | 8 | s | & | 26 | 000~100 | ||
Tint | 8 | s | ' | 27 | 000~100 | ||
Backlight On_Off | 8 | s | ( | 29 | 000: Off 001: On |
||
Color Mode | 8 | s | ) | 29 | 000: Normal 001: Warm 002: Cold 003: Personal |
||
Freeze On_Off | 8 | s | . | 2A | 000: Off 001: On |
||
Bass | 8 | s | . | 2E | 000~100 | ||
Treble | 8 | s | / | 2F | 000~100 | ||
Balance | 8 | s | 0 | 30 | 000~100 | 050 is central | |
Picture Size | 8 | s | 1 | 31 | 000: FULL (16:9) 001: NORMAL (4:3) 002: REAL (1:1) *3.1.0 |
||
OSD language | 8 | s | 2 | 32 | 000: English 001: French 002: Spanish |
Could be extended for more supported languages by model | |
Date: Year | 8 | s | V | 56 | Y17~Y99 | Last 2 digits (20)17~(20)99 | |
Date: Month | 8 | s | V | 56 | M01~M12 | 2 digits | |
Date: Day | 8 | s | V | 56 | D01~D31 | 2 digits | |
Time: Hour | 8 | s | W | 57 | H00~H23 | 24-hr format. 2 digits. | |
Time: Min | 8 | s | W | 57 | M00~M59 | 2 digits | |
Time: Sec | 8 | s | W | 57 | S00~S59 | 2 digits | |
Customized Hot Keys | 8 | s | X | 58 | 001~999 001: Open MVBA app |
Specifications
Item | Category | Specifications |
---|---|---|
Model | P/N. | IFP105S |
No. | VS19390 |
Display Modes
HDMI Mode
Resolution | Refresh Rate (@) |
---|---|
640 x 480 | 60Hz |
800 x 600 | 60Hz |
1024 x 768 | 60Hz |
1280 x 720 | 50Hz, 60Hz |
1280 x 768 | 60Hz |
1280 x 800 | 60Hz |
1280 x 960 | 60Hz |
1280 x 1024 | 60Hz |
1366 x 768 | 60Hz |
1400 x 1050 | 60Hz |
1440 x 900 | 60Hz |
1600 x 900 | 60Hz |
1680 x 1200 | 60Hz |
1920 x 1080 | 30Hz, 50Hz, 60Hz |
1920 x 1200 | 60Hz |
2560 x 1440 | 60Hz |
2560 x 1600 | 60Hz |
3440 x 1440 | 60Hz |
3840 x 2160 | 30Hz, 60Hz |
4096 x 2160 | 30Hz, 50Hz, 60Hz |
5120 x 2160 | 30Hz |
Compliance Information
This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit.
FCC Compliant Statement
This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
Industry Canada Statement
CAN ICES-003(B) / NMB-003(B)
CE Conformity for European Countries
The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU. |
The following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law. |
Declaration of RoHS2 Compliance
This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:
Substance | Proposed Maximum Concentration | Actual Concentration |
---|---|---|
Lead (Pb) | 0.1% | < 0.1% |
Mercury (Hg) | 0.1% | < 0.1% |
Cadmium (Cd) | 0.01% | < 0.01% |
Hexavalent Chromium (Cr6⁺) | 0.1% | < 0.1% |
Polybrominated biphenyls (PBB) | 0.1% | < 0.1% |
Polybrominated diphenyl ethers (PBDE) | 0.1% | < 0.1% |
Bis (2-ethylhexyl) phthalate (DEHP) | 0.1% | < 0.1% |
Butyl benzyl phthalate (BBP) | 0.1% | < 0.1% |
Dibutyl phthalate (DBP) | 0.1% | < 0.1% |
Diisobutyl phthalate (DIBP) | 0.1% | < 0.1% |
Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below. Examples of exempted components are:
- Copper alloy containing up to 4% lead by weight.
- Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
- Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.
- Lead in dielectric ceramic in capacitors for a rated voltage of 125V AC or 250V DC or higher.
ENERGY STAR® Statement
ENERGY STAR® is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. Products that earn the ENERGY STAR® prevent greenhouse gas emissions by meeting strict energy efficiency criteria or requirements set by the U.S. Environmental Protection Agency.
As an ENERGY STAR® Partner, ViewSonic is determined to meet the ENERGY STAR® Guidelines and mark all certified models with the ENERGY STAR® logo.
The following logo appears on all ENERGY STAR®-certified models:
NOTE: The power management features significantly reduce energy consumption when the product is not in use. Power management allows the device to automatically enter a low power “sleep” mode after a defined period of inactivity. And the power management features also enter Sleep Mode or Off Mode within 5 minutes of being disconnected from a host computer. Please note any change in energy settings will increase energy consumption.
Indian Restriction of Hazardous Substances
Restriction on Hazardous Substances statement (India). This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.
Product Disposal at End of Product Life
ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic® website to learn more.
USA & Canada
https://www.viewsonic.com/us/go-green-with-viewsonic
Europe
https://www.viewsonic.com/eu/environmental-social-governance/recycle
Taiwan
https://recycle.moenv.gov.tw
For EU users, please contact us for any safety/accident issue experienced with this product:
ViewSonic Europe Limited Haaksbergweg 75 1101 BR Amsterdam Netherlands | |
+31 (0) 650608655 | |
EPREL@viewsoniceurope.com | |
https://www.viewsonic.com/eu/ |
Copyright Information
Copyright© ViewSonic® Corporation, 2023. All rights reserved.
Macintosh and Power Macintosh are registered trademarks of Apple Inc.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries.
ViewSonic® and the three birds logo are registered trademarks of ViewSonic® Corporation.
VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.
ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).
As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic® Corporation.
IFP105S_UG_ENG_1d_20231030
Customer Service Contact Information
For technical support or product service, see the table below or contact your reseller.
- You will need the product's serial number
Asia Pacific & Africa
Country / Region | Website |
---|---|
Australia | https://viewsonic.com/au/ |
Bangladesh | https://www.viewsonic.com/bd/ |
中囯(China) | https://www.viewsonic.com.cn |
香港 (繁體中文) | https://www.viewsonic.com/hk/ |
Hong Kong (English) | https://www.viewsonic.com/hk-en/ |
India | https://www.viewsonic.com/in/ |
Indonesia | https://www.viewsonic.com/id/ |
Israel | https://www.viewsonic.com/il/ |
日本 (Japan) | https://www.viewsonic.com/jp/ |
Korea | https://www.viewsonic.com/kr/ |
Malaysia | https://www.viewsonic.com/my/ |
Middle East | https://www.viewsonic.com/me/ |
Myanmar | https://www.viewsonic.com/mm/ |
Nepal | https://www.viewsonic.com/np/ |
New Zealand | https://www.viewsonic.com/nz/ |
Pakistan | https://www.viewsonic.com/pk/ |
Philippines | https://www.viewsonic.com/ph/ |
Singapore | https://www.viewsonic.com/sg/ |
臺灣 (Taiwan) | https://www.viewsonic.com/tw/ |
ประเทศไทย (Thailand) | https://www.viewsonic.com/th/ |
Việt Nam | https://www.viewsonic.com/vn/ |
South Africa & Mauritius | https://www.viewsonic.com/za/ |
Americas
Country / Region | Website |
---|---|
United States | https://www.viewsonic.com/us/ |
Canada | https://www.viewsonic.com/us/ |
Latin America | https://www.viewsonic.com/la/ |
Europe
Country / Region | Website |
---|---|
Europe | https://www.viewsonic.com/eu/ |
France | https://www.viewsonic.com/fr/ |
Deutschland | https://www.viewsonic.com/de/ |
Қазақстан | https://www.viewsonic.com/kz/ |
Россия | https://www.viewsonic.com/ru/ |
España | https://www.viewsonic.com/es/ |
Türkiye | https://www.viewsonic.com/tr/ |
Україна | https://www.viewsonic.com/ua/ |
United Kingdom | https://www.viewsonic.com/uk/ |
Limited Warranty
ViewSonic® Smart White Board
What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components. The repair or replacement unit or parts or components will be covered by the balance of the time remaining on the customer’s original limited warranty and the warranty period will not be extended. ViewSonic® provides no warranty for any third-party software whether included with the product or installed by the customer, installation of any unauthorized hardware parts or components (e.g. Projector Lamps). (Please refer to: “What the warranty excludes and does not cover” section).
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty excludes and does not cover:
- Any product on which the serial number has been defaced, modified, or removed.
- Damage, deterioration, or malfunction resulting from:
- Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
- Repair or attempted repair by anyone not authorized by ViewSonic®.
- Damage to or loss of any programs, data, or removable storage media.
- Normal wear and tear.
- Removal or installation of the product.
- Software or data loss occurring during repair or replacement.
- Any damage of the product due to shipment.
- Causes external to the product, such as electric power fluctuations or failure.
- Use of supplies or parts not meeting ViewSonic’s specifications.
- Failure of owner to perform periodic product maintenance as stated in the User Guide.
- Any other cause which does not relate to a product defect.
- Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in).
- Software - Any third-party software included with the product or installed by the customer.
- Hardware/Accessories/Parts/Components – Installation of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps).
- Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in the product User Guide.
- Removal, installation, and set-up service charges, including wall-mounting of the product.
How to get service:
- For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number.
- To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
- Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®.
- For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:
- Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
- Any other damages, whether incidental, consequential or otherwise.
- Any claim against the customer by any other party.
- Repair or attempted repair by anyone not authorized by ViewSonic®.
Effect of state law:
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer.
The warranty period for this product in mainland China (Hong Kong, Macao, and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found at: http://www.viewsonic.com/eu/ under “Support/Warranty Information”.
Mexico Limited Warranty
ViewSonic® Smart White Board
What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty excludes and does not cover:
- Any product on which the serial number has been defaced, modified or removed.
- Damage, deterioration, or malfunction resulting from:
- Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
- Causes external to the product, such as electrical power fluctuations or failure.
- Use of supplies or parts not meeting ViewSonic®’s specifications.
- Normal wear and tear.
- Any other cause which does not relate to a product defect.
- Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.
- Removal, installation, insurance, and set-up service charges.
How to get service:
- For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
- To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
- Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center.
- Round trip transportation costs for in-warranty products will be paid by ViewSonic®.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:
- Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
- Any other damages, whether incidental, consequential or otherwise.
- Any claim against the customer by any other party.
- Repair or attempted repair by anyone not authorized by ViewSonic®.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico: | |
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Name, address, of manufacturer and importers:
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NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 | |
Hermosillo:
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Villahermosa:
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Puebla, Pue. (Matriz):
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Veracruz, Ver.:
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Chihuahua:
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Cuernavaca:
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Distrito Federal:
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Guadalajara, Jal.:
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Guerrero Acapulco:
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Monterrey:
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MERIDA:
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Oaxaca, Oax.:
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Tijuana:
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FOR USA SUPPORT:
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Using the ViewBoard Safely
Please read the following Safety Precautions before you start using the device.
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IMPORTANT
To ensure the optimal performance and longevity of your display, it is essential to follow the recommended handling, mounting, and storage procedures. Placing the display in a horizontal position can lead to a range of potential issues, including:
- Excessive stress on the display's structural components, resulting in the formation of cracks or distortions along the edges.
- Uneven weight distribution, which can cause the screen to warp, sustain internal damage, or crack over time.
- Thermal-related damage, as the internal components may not be able to dissipate heat as intended, leading to potential failure or permanent damage.
Furthermore, altering the display's form can also compromise the integrity of its internal components, including the sensitive LCD cells, which can result in a permanent degradation of the display's quality.
To prevent such issues and maintain the display's optimal condition, it is recommended to always mount, handle, transport, and store it in a vertical position. Failure to do so may void the warranty and compromise the display's performance and lifespan.
- Note: Any damage resulting from the misuse or improper handling of the display is not covered under warranty.
CAUTION
Immediately unplug your device from the wall outlet and refer servicing to a qualified service personnel under the following conditions:
- When the power supply cord or plug is damaged.
- If liquid has been spilled onto or objects have fallen into the unit.
- If the unit has been exposed to moisture.
- If the unit does not operate normally or has been dropped.
Never place the device in an unstable location. The device may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:
- Using cabinets or stands recommended by the manufacturer of the device.
- Only using furniture that can safely support the device.
- Ensuring the device is not overhanging the edge of the supporting furniture.
- Not placing the device on tall furniture (e.g., cupboards or bookcases) without anchoring both the furniture and the device to a suitable support.
- Not placing the device on cloth or other materials that may be located between the device and supporting furniture.
- Educating children about the dangers of climbing on furniture to reach the device or its controls.
If the existing device is going to be retained and relocated, the same considerations as above should be applied.
Troubleshooting Common Problems
General
Why doesn't the remote control work?
Solution 1 ► Check whether something is obstructing the display’s remote control receiver.
Solution 2 ► Check whether the batteries in the remote control are installed correctly.
Solution 3 ► Check whether the batteries need to be replaced.
Why is the ViewBoard turning off unexpectedly?
Solution 1 ► Check whether Sleep mode is enabled.
Solution 2 ► Check if there is a power outage in your area.
Solution 3 ► Turn on the display and see if the problem is with the signal and control system.
PC Mode
There is no signal from my PC.
Solution 1 ► Check the display settings.
Solution 2 ► Check the display resolution.
Solution 3 ► Adjust the Hs &Vs (synchronization) settings using the OSD menu.
Why is there line streaking in the background?
Solution 1 ► Choose auto adjust.
Solution 2 ► Adjust clock and phase.
The ViewBoard is displaying an inaccurate color.
Solution 1 ► Check the VGA connection.
Solution 2 ► Adjust the chroma, brightness, and contrast settings.
An "Unsupported Format" error is being shown.
Solution 1 ► Choose auto adjust.
Solution 2 ► Adjust clock and phase settings.
Touch Function
The touch function isn't responding.
Solution 1 ► Check that drivers are installed correctly.
Solution 2 ► Reinstall driver(s).
Solution 3 ► Check setup and align it.
Solution 4 ► Check whether the touch pen is working properly.
Video Not Working Properly
Why is there no picture and/or no sound?
Solution 1 ► Check the Power status.
Solution 2 ► Check the signal cable.
Solution 3 ► Check that the internal PC is installed correctly.
The picture is unclear and/or cutting in and out.
Solution 1 ► Check the signal cable.
Solution 2 ► Check if other electronics are interrupting the signal.
Why is the picture quality poor?
Solution 1 ► Adjust chroma, brightness, and contrast settings in the menu.
Solution 2 ► Check the signal cable.
Audio Not Working Properly
Why is there no sound?
Solution 1 ► Press the Mute/Unmute button.
Solution 2 ► Adjust the volume.
Solution 3 ► Check the audio cable.
Sound is only coming out from one speaker.
Solution 1 ► Adjust the sound balance in the menu.
Solution 2 ► Check the sound control panel settings of the computer.
Solution 3 ► Check the audio cable.
NOTE: SPDIF and Audio Out only work in the Embedded Player, HDMI, and DisplayPort (DP) channels.
Maintaining the ViewBoard
General Precautions
- Make sure the device is turned off and the power cable is unplugged from the power outlet.
- Never spray or pour any liquid directly onto the screen or case.
- Handle the device with care, as a darker-colored device, if scuffed, may show marks more clearly than a lighter-colored device.
- Do not use the system continuously for long periods of time.
Cleaning the Screen
- Use a clean, soft, lint-free cloth and gently wipe down your screen to remove dust and other particles.
- If the screen is still not clean, apply a small amount of non-ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth; then wipe the screen.
Cleaning the Case
- Use a clean, soft, lint-free cloth and gently wipe down the case to remove dust and other particles.
- If the case is still not clean, apply a small amount of non-ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.
Disclaimer
- ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the device.
- ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.
- Important: If condensation appears between the glass and the panel, keep the display turned on until the moisture disappears.
Warning: Display title "IFP105S" overrides earlier display title "IFP105S Pre-installed Applications".