ViewSign Cloud User Guide Settings and Customization

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Settings

In the settings you can define your user settings and if you are a “Power User” also the settings of the organization. In settings you are also able to define teams (virtual groups of your organization who can access and share their documents).

Account

Here you find your personal account settings.

  • Personal Settings
    • Picture, Name, Job Title and Phone number
  • User Token for using with the Microsoft Office Plugin
  • General Settings
  • Language, Country, Time zone
  • Personal Subject and Message
  • Password
    • Change your password
  • Signature Image
    • You can upload a picture of your signature (e.g. written on white paper) and upload it to select it for your click-to-sign signatures. You can crop and set background (transparency).
  • Automated Delegation
    • Delegate the task



Signature Image

You can upload a picture of your signature (e.g. written on write paper and take a picture). This signature can be modified (cropped, set background level and rotate). If you are logged into eSAW and sign documents you can select your signature picture for Click-to-Sign signatures.

Notifications

In this section you can define sender and recipient notifications.

  • Sender Notifications: when recipient has finished, recipient has declined, document delivery failure and recipient viewed a document
  • Recipient Notifications: notify me about new documents

Address Book

Here you can manage your personal address book. You can add new contacts manually or import them via CSV. Moreover you can filter the list (see highlighted filter in screenshot) and easily modify or remove a contact.


The import CSV should have the following parameter, where the first line is required as column identifier:

first name, last name, e-mail address, primary phone, business address, company
Bob, Xyzmo, bob@xyzmo.mail, +55123551255, Companycenter 1, Namirial 1
Charly, Xyzmo, charly@xyzmo.mail, +55123551255, Companycenter 2, Namirial2

Apply a Filter for an attribute:



Add new contact manually:

Organization

Here you can change your organization settings.

  • Organization Details
  • Set your logo and name of your organization
  • Application Key (used for API access)
  • CustomizationID is shown (might be required for integration)
  • Contact URL and Support URL used in the notifications
  • Default Callback URL
  • If you set a callback, every finished or changed envelope will cause a request on your defined URL. With this URL you can add your own service for e.g. performing an automatic archiving via eSAW API. If the URL is empty no callback is fired on finish or change of the envelope.
  • Placeholder for envelope complete callback: ##EnvelopeId## and ##Action## (only envelopeFinished action available)
  • Placeholder for envelope status change callback: ##EnvelopeID## and ##Action## (workstepFinished, workstepRejected, workstepDelegated, workstepOpened, sendSignNotification, evnelopeExipired, workstepDelegatedSenderActionRequired)
  • Design of the document viewer for recipients
  • Set a default redirect URL for finished documents
  • Upload and download designs
  • Information about the biometric encryption key
  • Disposable Certificate
  • Configuration of the LRA to use the disposable certificates. Settings for LRA credentials, certificate type and disclaimer usage.
  • SwissCom OnDemand Certificate
  • Configuration for the SwissCom OnDemand Certificate
  • BankId Authentication
  • Set the authentication certificate
  • Policy for the document viewer for recipients
  • Upload and download the default policy for the document viewer for recipients
  • Retention Period
  • Enable Retention Period of Organization Drafts and Envelopes. This will automatically delete envelopes after a certain time, when they reached a final state (expired, finished, canceld). Please note that templates are not affected by the retention period.
  • Backup
  • Download all finished envelopes. A backup-process will be started and you will be informed if the backup is ready for download.
  • OAuth Settings
  • Add provider for the OAuth authentication
  • SAML Settings for Signer Authentication
  • Add provider for the SAML signer authentication
  • SAML Settings for User Authentication
  • Add provider for the SAML user authentication
  • Recipient Settings
  • Set the recipient settings of your organization
  • For more information about the recipient settings please have a look at the section below
  • Default Signature Settings
  • Default signature method (preselected)
  • Imprint settings, such as font-type, font-size, date-format
  • Biometric signature batch configuration (allow usage of biometric signature over different physical documents). Check with your legal consultant about its usage (default is disabled)
  • Settings for draw to sign signatures
  • Envelope Defaults
  • default organization settings about reminders for signers
  • For more information about the envelope defaults please have a look at the section below
  • Audit Log Settings
  • Settings of the audit log (audit trail). It is not recommended to disable the audit-log, because it is an important evidence.
  • Settings for separate logs per document
  • Email Settings
  • Set the email sender appearance configuration
  • User Logout Redirect Url
  • Set a redirect Url for eSignAnyWhere users, when they logout (e.g. to an intranet page)
  • Testing Phase Features
  • Allows the user to copy the viewer link from the envelope details page
  • Signature PAdES (PDF Advanced Electronic Signature) Configuration
  • Here you can set the the PAdES for the following signature types:
  • HTML5 Signatures (Click2Sign, Type2Sign, Draw2Sign)
  • Biometric Signatures, SMS-OTP Signatures
  • Digital Remote Signatures, Disposable Certificate, Automatic Remote Signatures
  • You can also find a description for the different levels:
  • B-Level: Short-term electronic signature with signing certificate
  • T-Level: Includes B-Level and a timestamp
  • LT-Level: Includes T-Level and a full set of certification and full set of revocation data
  • LTA-Level: Includes LT-Level and a timestamp of a TSA (Time Stamping Authority)

The next figure shows where you can find the PAdES configuration:

Default Callback URL

Disposable Certificate

Recipient Settings

Envelope Defaults

Licensing

Users

Team

Localization

Email Template

Signature Disclosure

Errors