Revision as of 07:01, 30 November 2021

Troubleshooting

Problem	Solution
You install the UPDD driver and still cannot find the device.	Run console and view the error information. When the driver is installed you may see the following message: Ensure the software has been enabled, otherwise the driver will not be able to access any USB devices. This can be checked in: System Preferences > Security & Privacy > General.
You want to remove the setting files before installing a new version of UPDD.	Open a terminal window. Run the following commands: upddprocesses stop -c defaults delete com.touch-base. upddcommander upddprocesses start -c

@@ Line 12: / Line 12: @@
 :<div class="res-img">[[File:vTouch_Troubleshoot_1.png|500px]]</div>
 <li>Ensure the software has been enabled, otherwise the driver will not be able to access any USB devices. This can be checked in: '''System Preferences''' > '''Security & Privacy''' > '''General'''.</li></ol>
-:<div class="res-img">[[File:vTouch_Troubleshoot_2.png|500px]]</div>
+:::<div class="res-img">[[File:vTouch_Troubleshoot_2.png|500px]]</div>
 |-
 | You want to remove the setting files before installing a new version of UPDD.
@@ Line 18: / Line 18: @@
 #Open a terminal window.
 #Run the following commands:
-:*'''upddprocesses stop -c'''
+::*'''upddprocesses stop -c'''
-:*defaults delete com.touch-base. upddcommander
+::*defaults delete com.touch-base. upddcommander
-:*'''upddprocesses start -c'''
+::*'''upddprocesses start -c'''
 |}