VB-AUD-201 ViewSonic Converse Speakerphone
Overview
Package Contents
Please take a moment to check if all the necessary items are included in the package. If anything is missing or damaged, please contact your dealer immediately.
VB-AUD-201
Carrying Case
USB 2.0 Type-C to Type-A cable x 1 (1m)
Quick Start Guide (QSG)
Product
| 1 | Volume up button |
| 2 | Call button |
| 3 | Mute button |
| 4 | Multi-function button |
| 5 | Volume down button |
| 6 | Power button |
| 7 | Power LED indicator |
| 8 | Bluetooth LED indicator |
| 9 | Bluetooth button |
| 10 | Status indicator |
| 11 | USB port for charging output (Type A) |
| 12 | Audio output port |
| 13 | USB port for charging input (Type C) |
Warning
- Do not expose the product to a wet environment; and do not place liquid containers (e.g., vases) on the product.
- Do not put uncovered sources of ignition (e.g., lit candles) on the product.
- Keep the product away from direct sunlight, an open fire or other heat sources.
- If using a power adapter for power supply, please use a supported power adapter that has CCC certification.
USB Connection
- Warning: Do not connect the USB cable to a cellphone.
Bluetooth Connection
When the speakerphone is powered on for the first time, it will automatically enter Bluetooth pairing mode.
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Press once | Enter pairing mode |
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Blue indicator is flashing | Bluetooth pairing |
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Blue indicator is always on | Bluetooth connected |
- NOTE:
- Every time the speakerphone is powered on, it will automatically connect to previously connected devices (if available).
- To disconnect the Bluetooth connection, press the Bluetooth button again.
Audio Connection
Connect an external speaker to the AUX jack of the speakerphone with an AUX cable (not provided). The audio will be played through the external speaker.
Powering On/off
- Press and hold the power button for two (2) seconds to turn on the power; the Status Indicator will light up from top to bottom then turn off.
- Press and hold the power button for two (2) seconds to turn off the power; the Status Indicator will light up from bottom to top then turn off.
Power Indicator Status
| White indicator is always on | Power is On |
| Indicator is off | Power is Off |
- NOTE:
- After the speakerphone is connected to a computer, it will automatically power on.
- After 30 minutes of no operation or power supply, the speakerphone will automatically power off.
Button Control
 |
Press or hold | Volume up/down |
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Press | Answer/end calls |
| Press and hold for 2 seconds | Refuse calls | |
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Press | Turn the microphone off/on |
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Press | Play/pause music |
| Double click/Triple click | Double click: Next track Triple click: Previous track | |
| Press and hold for 2 seconds | Switch Bluetooth and USB audio source |
Status LED Indicator
| White indicator is on for 2 seconds | The USB cable has been connected to a computer |
| Blue indicator is always on | Calling |
| The blue LED indicators will move to the bottom with increasing levels and to the top with decreasing levels | Turn volume up or down |
| Turns red | Mute |
| Green indicator is on | Press the power button to check the battery level |
Charging
Charging the Speakerphone
Power Indicator Status
| Red indicator is always on | Currently charging |
| White indicator is always on | Fully charged |
| Red indicator is flashing | Low battery |
Charging External Equipment
- NOTE:
- If the speakerphone is powered off or charging, charging output is not available.
- If the remaining battery of the speakerphone is less than 10%, charging output is not available.
Technical Specifications
| Model No. | P/N |
|---|---|
| VS19004 | VB-AUD-201 |
| Item | Category | Specifications |
|---|---|---|
| Model | VB-AUD-201 | |
| Name | ViewSonic Converse | |
| Meeting Capacity | Area Coverage | 15-30m², 160-320 ft² |
| Number of Participants | 6-12 attendees | |
| Connection Mode | USB 2.0 (VID:0543 / PID: A017), Bluetooth 5.0 | |
| Microphone | Microphone Type | Omnidirectional microphone |
| Microphone Array | A circular array of built-in four omnidirectional microphones, 360° pick-up | |
| Distance | 6m / 20 ft | |
| Frequency Response | 100Hz~8kHz | |
| SNR | 65dB | |
| Speaker | Speaker Type | Full frequency speaker |
| Sensitivity | 88 dB SPL (in the range of 0.5 m) | |
| Rate of Power | Maximum: 5W; Effective: 3W; | |
| Frequency Response | Call mode: 150Hz ~ 8kHz; Music mode: 20Hz ~ 20kHz | |
| Volume | 84dBA (in the range of 1m ) | |
| Audio Frequency | Audio Features | 32K sampling rate, high-definition broadband audio, full-duplex voice |
| USB Protocol | Supports UAC 2.0 | |
| Echo Cancellation | Supported | |
| Noise Suppression | Supported | |
| Gain Control | Supported | |
| Connection Mode | Wireless | Built-in Bluetooth data communication (Bluetooth 5.0). Supports AVRCP, A2DP, HFP and SBC CODEC etc. |
| USB | USB data communication, audio input/ call | |
| Audio | AUX output, Connect to speaker through 3.5mm audio cable for music playback | |
| Power | (1) Input: USB Type-C interface; External power supply supplies power to VB-AUD-201 device through USB Type-C interface. | |
| (2) Output: USB Type-A interface. VB-AUD-201 can reverse charge peripherals such as mobile phones through USB Type-A interface. | ||
| Button | Touch button (mute button with light indicator) | |
| Environment Condition | Rechargeable Battery | Battery specification: 6500mAh; Full charge time: 4 hours (5V/2A);Maximum charging current: 2.1A;Duration: 24 hours; |
| Dimensions | 4.88 x 4.88 x 1.26(inch) 124 x 124 x 32(mm) (without packaging) | |
| Weight | 0.75 lbs/0.34 kg (Net) | |
| Working Temperature | Temperature: 0°C ~ 40°C (working state), -40°C ~ 60°C (non-working state) | |
| Relative humidity: 45% ~ 90% (working state), 30% ~ 90% (non-working state) | ||
| Certification | Safety | LVD |
| EMC | FCC, CE EMC | |
| Wireless | FCC ID, IC ID, CE RED | |
| Battery | UN38.3, IEC62133-2 | |
| Adapter | NA | |
| Accessories | 1. Carrying case x 1 2. USB Type-C Cable (Male) to USB Type-A cable (Male) 1M x 1 3. Quick Start Guide x 1 | |
| Power | Power Source | 5V / 2A (USB power supply) |
| Power Consumption | 10W | |
| Operating Conditions | Temperature | 32°F to 104°F (0°C to 40°C) |
| Humidity | 45% to 90% Non-Condensing | |
| Storage Conditions | Temperature | -40°F to 140°F (-40°C to +60°C) |
| Humidity | 30% to 90% Non-Condensing |
Compliance Information
This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit.
FCC Compliance Statement
This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.
The users manual or instruction manual for an intentional or unintentional radiator shall caution the user that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Industry Canada Statement
CAN ICES-003(B) / NMB-003(B)
IC Warning Statement
This device complies with Industry Canada license- exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : ( 1 ) l’appareil ne doit pas produire de brouillage, et ( 2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, méme si le brouillage est susceptible d’en compromettre le fonctionnement.
Country Code Statement
For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible.
Pour les produits disponibles aux États-Unis/Canada du marché, seul le canal 1 à 11 peuvent être exploités. Sélection d’autres canaux n’est pas possible.
IC Radiation Exposure Statement
This equipment complied with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. The device for the band 5150-5825 MHz is only for indoor usage to reduce potential for harmful interference to co-channel mobile satellite systems.
Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlê. Cet équipement doit être installé et utilize avec un minimum de 20cm de distance entre la source de rayonnement et votre corps. les dispositifs fonctionnant dans la bande 5150-5825 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux.
CE Conformity for European Countries
The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.
The following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
If the batteries, accumulators and button cells included with this equipment, display the chemical symbol Hg, Cd, or Pb, then it means that the battery has a heavy metal content of more than 0.0005% Mercury or more than, 0.002% Cadmium, or more than 0.004% Lead.
Declaration of RoHS2 Compliance
This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:
| Substance | Proposed Maximum Concentration | Actual Concentration |
|---|---|---|
| Lead (Pb) | 0.1% | < 0.1% |
| Mercury (Hg) | 0.1% | < 0.1% |
| Cadmium (Cd) | 0.01% | < 0.01% |
| Hexavalent Chromium (Cr6⁺) | 0.1% | < 0.1% |
| Polybrominated biphenyls (PBB) | 0.1% | < 0.1% |
| Polybrominated diphenyl ethers (PBDE) | 0.1% | < 0.1% |
| Bis (2-ethylhexyl) phthalate (DEHP) | 0.1% | < 0.1% |
| Butyl benzyl phthalate (BBP) | 0.1% | < 0.1% |
| Dibutyl phthalate (DBP) | 0.1% | < 0.1% |
| Diisobutyl phthalate (DIBP) | 0.1% | < 0.1% |
Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below. Examples of exempted components are:
- Copper alloy containing up to 4% lead by weight.
- Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
- Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.
- Lead in dielectric ceramic in capacitors for a rated voltage of 125V AC or 250V DC or higher.
Copyright Information
Copyright© ViewSonic® Corporation, 2022. All rights reserved.
Macintosh and Power Macintosh are registered trademarks of Apple Inc.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries.
ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic® Corporation.
VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.
ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).
As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic® Corporation.
VB-AUD-201_UG_ENG_1a_20220302
If you experience a problem with your conference speakerphone, refer to the following troubleshooting guide. If a problem persists, contact the service center.
| Problem or Issue | Possible Solutions |
|---|---|
| Why is my conference speakerphone not working? | Check the device battery status Connect to a computer or USB power source with a USB cable and check the power indicator status:
|
| Check if the device is connected correctly Check your mobile device’s Bluetooth menu and delete/forget the VB-AUD-201_XXXX. Re-connect the VB-AUD-201_XXXX to your Bluetooth device. | |
| Why does my conference speakerphone keep cutting out? | Too much distance between the conference speakerphone and the connected device can cause dropped connections. The maximum range for VB-AUD-201 is 20 feet/6 meters. Try moving closer to the device you are connected to. And check the specifications on your connected device to see how close you need to be for maximum connectivity. |
Customer Service Contact Information
For technical support or product service, see the table below or contact your reseller.
- Note: You will need the product’s serial number, which is located on the rear of the monitor by the I/O ports.
Asia Pacific & Africa
| Country / Region | Website |
|---|---|
| Australia | https://viewsonic.com/au/ |
| Bangladesh | https://www.viewsonic.com/bd/ |
| 中囯(China) | https://www.viewsonic.com.cn |
| 香港 (繁體中文) | https://www.viewsonic.com/hk/ |
| Hong Kong (English) | https://www.viewsonic.com/hk-en/ |
| India | https://www.viewsonic.com/in/ |
| Indonesia | https://www.viewsonic.com/id/ |
| Israel | https://www.viewsonic.com/il/ |
| 日本 (Japan) | https://www.viewsonic.com/jp/ |
| Korea | https://www.viewsonic.com/kr/ |
| Malaysia | https://www.viewsonic.com/my/ |
| Middle East | https://www.viewsonic.com/me/ |
| Myanmar | https://www.viewsonic.com/mm/ |
| Nepal | https://www.viewsonic.com/np/ |
| New Zealand | https://www.viewsonic.com/nz/ |
| Pakistan | https://www.viewsonic.com/pk/ |
| Philippines | https://www.viewsonic.com/ph/ |
| Singapore | https://www.viewsonic.com/sg/ |
| 臺灣 (Taiwan) | https://www.viewsonic.com/tw/ |
| ประเทศไทย (Thailand) | https://www.viewsonic.com/th/ |
| Việt Nam | https://www.viewsonic.com/vn/ |
| South Africa & Mauritius | https://www.viewsonic.com/za/ |
Americas
| Country / Region | Website |
|---|---|
| United States | https://www.viewsonic.com/us/ |
| Canada | https://www.viewsonic.com/us/ |
| Latin America | https://www.viewsonic.com/la/ |
Europe
| Country / Region | Website |
|---|---|
| Europe | https://www.viewsonic.com/eu/ |
| France | https://www.viewsonic.com/fr/ |
| Deutschland | https://www.viewsonic.com/de/ |
| Қазақстан | https://www.viewsonic.com/kz/ |
| Россия | https://www.viewsonic.com/ru/ |
| España | https://www.viewsonic.com/es/ |
| Türkiye | https://www.viewsonic.com/tr/ |
| Україна | https://www.viewsonic.com/ua/ |
| United Kingdom | https://www.viewsonic.com/uk/ |
Limited Warranty
ViewSonic® Conference Speakerphone
What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components. The repair or replacement unit or parts or components will be covered by the balance of the time remaining on the customer’s original limited warranty and the warranty period will not be extended. ViewSonic® provides no warranty for any third-party software whether included with the product or installed by the customer, installation of any unauthorized hardware parts or components (e.g. Projector Lamps). (Please refer to: “What the warranty excludes and does not cover” section).
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty excludes and does not cover:
- Any product on which the serial number has been defaced, modified, or removed.
- Damage, deterioration, or malfunction resulting from:
- Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
- Repair or attempted repair by anyone not authorized by ViewSonic®.
- Damage to or loss of any programs, data, or removable storage media.
- Normal wear and tear.
- Removal or installation of the product.
- Software or data loss occurring during repair or replacement.
- Any damage of the product due to shipment.
- Causes external to the product, such as electric power fluctuations or failure.
- Use of supplies or parts not meeting ViewSonic’s specifications.
- Failure of owner to perform periodic product maintenance as stated in the User Guide.
- Any other cause which does not relate to a product defect.
- Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in).
- Software - Any third-party software included with the product or installed by the customer.
- Hardware/Accessories/Parts/Components – Installation of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps).
- Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in the product User Guide.
- Removal, installation, and set-up service charges, including wall-mounting of the product.
How to get service:
- For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number.
- To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
- Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®.
- For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:
- Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
- Any other damages, whether incidental, consequential or otherwise.
- Any claim against the customer by any other party.
- Repair or attempted repair by anyone not authorized by ViewSonic®.
Effect of state law:
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer. The warranty period for this product in mainland China (Hong Kong, Macao, and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card. For users in Europe and Russia, full details of warranty provided can be found at: ViewSonic EU under “Support/Warranty Information”.
Mexico Limited Warranty
ViewSonic® Conference Speakerphone
What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty excludes and does not cover:
- Any product on which the serial number has been defaced, modified, or removed.
- Damage, deterioration, or malfunction resulting from:
- Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
- Causes external to the product, such as electrical power fluctuations or failure.
- Use of supplies or parts not meeting ViewSonic®’s specifications.
- Normal wear and tear.
- Removal or installation of the product.
How to get service:
- For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
- To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
- Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center.
- Round trip transportation costs for in-warranty products will be paid by ViewSonic®.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:
- Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
- Any other damages, whether incidental, consequential or otherwise.
- Any claim against the customer by any other party.
- Repair or attempted repair by anyone not authorized by ViewSonic®.
| Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico: | |
|---|---|
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Name, address, of manufacturer and importers:
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| NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 | |
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Hermosillo:
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Villahermosa:
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Puebla, Pue. (Matriz):
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Veracruz, Ver.:
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Chihuahua:
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Cuernavaca:
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Distrito Federal:
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Guadalajara, Jal.:
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Guerrero Acapulco:
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Monterrey:
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MERIDA:
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Oaxaca, Oax.:
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Tijuana:
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FOR USA SUPPORT:
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